What is our primary use case?
I use Linear as a project management tool for both teams that work in traditional Agile sprint software development, as well as data science teams and more operational teams like marketing, office management, and research. Basically, all project management needs of our company are done in Linear.
With our engineering team, I create a Linear ticket for each task. Then I group these into cycles, and each cycle is a one-week sprint. I have different statuses that I assign to these tickets and to people. I connect it all to GitHub. Basically, all the tasks of the engineering team are managed by Linear.
What is most valuable?
Linear offers many best features, as it is very fast. It looks very good, has a very sleek design, a very nice looking UI, very good filtering, and very good integration with GitHub that makes a lot of sense, with really good hotkeys if I want to quickly go through something.
The GitHub integration in Linear helps my team day to day, as I can see in Linear what is the status of the PR that is attached to the Linear ticket, and I can quickly go from Linear to GitHub.
Linear has positively impacted my organization, as we are able to manage our tasks without the usual overhead that something like Jira would bring. It gives transparency to everyone, enables remote workers to know what to work on, allows the product managers to plan a sprint, gives a central place for engineers, designers, and product managers to drop their topics, and allows us to have feature requests.
What needs improvement?
Linear can be improved, but honestly, I think it is very close to perfect. I don't want anything to change. They should not add any feature; that's my only wish.
Linear is indeed perfect for me, and I don't see any improvements needed, even small ones.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Linear's scalability is perfect, as it scales without any issues. There may be concerns for hundreds of teams, which I don't know about, but I believe for dozens of teams and hundreds of users, it is still good. I don't know if there are scaling issues for bigger organizations.
Which solution did I use previously and why did I switch?
I previously used Jira, and I switched because Jira is bloated and slow, while Linear is sleek and fast.
What was our ROI?
I have seen a return on investment with Linear, and relevant metrics include time saved, centralized communication, no separate communication needed, and having one source of truth.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that I don't have a lot of details there; it's all reasonable, and the setup is very easy.
Which other solutions did I evaluate?
Before choosing Linear, I evaluated other options including Notion, but it's not good for project management, Trello, but it's not good enough, Airtable, but it's also bloated now, and of course Jira, which is too slow and too bloated now.
What other advice do I have?
I don't have concrete outcomes that show how Linear has made things better for my organization, as I don't have a before and after. I can just say it does all of our project management, and if we didn't have it, we would be very lost.
My advice to others looking into using Linear is to use it, as there's no better product. I would rate Linear a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
