The administration of the solution is very helpful.
It offers many of the same features other solutions would offer. It's very similar in scope.
The solution has been very stable over the years.
The product is capable of scaling.
Technical support is very helpful and very responsive.
It is a bit of an old and outdated product.
The cloud would have been the best improvement and already Microsoft is looking into it. They are moving into the cloud and all it will make the product better. There's a roadmap in place, from what I understand. We'll move ahead toward whatever Microsoft decided to deploy.
The solution is mainly used for client management and software deployment. However, there maybe should be a more self-service experience. Microsoft may be addressing it in their cloud-native solutions, as currently a lot of administrative tasks are still needed. Automation would be helpful in those cases. If they could add more automation, that would be ideal.
I've used the solution for the last eight to ten years or so. It's been almost a decade. I've worked with it for a long time.
The solution offers good stability. there are no bugs or glitches. It's reliable. It doesn't crash or freeze. The performance overall has been very good.
A company can easily scale this product if they need to.
Technical support has been amazing. It's Microsoft and their bread and butter is understanding their product. They built this technology and therefore can offer amazing support. At any level, for any questions, they can support you. We've very satisfied with the level of assistance they've provided.
I've also evaluated VMware, which would be a good option for companies that are not dealing with a lot of Microsoft applications.
We're just a customer and end-user.
We use the latest version of the solution. I can't speak to the exact version number.
I'd rate the solution at a ten out of ten. It's an incredible product.
I would recommend other companies to go ahead with whatever the latest cloud option is on offer. That is due to the fact that there is no SCCM as a product now. They have already transformed it into Microsoft Endpoint Manager.
If a company is heavy on Microsoft products, like Office 365, this is the right tool, however, if not, if they are not a Microsoft centric organization, then maybe they can explore VMware as well.