Microsoft Entra ID Reviews

I use Microsoft Entra ID to manage the identities of production and creating groups, as well as to enable multi-factor authentication for users. Other use cases include looking at devices that are linked to users.

Microsoft Entra ID is pretty user-friendly and intuitive. The graphics are particularly useful when it comes to the auditing part. I saw the benefits of Microsoft Entra ID immediately after I started using it.

I would appreciate it if they linked the Microsoft Entra ID platform with other 365 platforms, such as the governance of Power BI or the security for the App Center. That would be very useful since we have many platforms related to Microsoft 365. We need to have a link or different profiles for managing through Microsoft Entra ID, which is the main platform.

I have been using Microsoft Entra ID for four years.

I would rate the stability of Microsoft Entra ID a nine out of ten.

I would rate the scalability for Microsoft Entra ID an eight out of ten.

I have contacted technical support for Microsoft Entra ID. The quality of support is regular. If you contact Microsoft support directly for Microsoft Entra ID, it's faster, but when you do it through a partner, it takes more time.

I have not used any alternatives to Microsoft Entra ID in my career.

I wasn't in the company when Microsoft Entra ID was deployed. I started when it was already deployed. I know that the deployment of Microsoft Entra ID is pretty easy because we can do it with AD Connect.

It took me two weeks to learn how to use it. I would rate it a six out of ten in terms of the learning curve.

Its maintenance is taken care of by Microsoft. 

My advice for new users on how to start with Microsoft Entra ID is to take the Azure fundamentals certification AC-900, which gives you much insight, as well as the AC-500 for identity. 

I would rate Microsoft Entra ID as eight out of ten.

Our primary use case for the solution is building solutions using all Microsoft services, including migration projects, service provider roles, developer solutions, AI solutions, and ETL solutions for all those things, where we will use Microsoft services.

Recently, I did a migration project, which involved migrating from Microsoft Dynamics using ETL, for which I have used Microsoft Entra ID for app registration and API authentication. From Microsoft Dynamics 365, I want to connect to Microsoft services, and I perform the authentication and app registration and user login; I have used all these functions in Microsoft Entra ID.

The implementation of Microsoft Entra ID has impacted my secure access to apps or resources in my environment because it made it easier. For example, if I need to access a Key Vault and don't want to access it directly, I can use Microsoft Entra ID, and I can set all the policies there and use the Key Vault values.

These features are beneficial and valuable because they can be used to connect with third-party services and Microsoft services.

Since implementing Microsoft Entra ID, I've observed changes in the frequency and nature of identity-related security incidents. In app registration for a recent project, my Microsoft Dynamics 365 enterprise application is not visible. We need to add that app through client; we need to use AZ client, and there we need to add the ID, and it is not showing in the UI. This could be improved.

I have been using Microsoft Entra ID for almost five years.

The Microsoft Entra integration capabilities have not influenced my zero trust model in any way.

I have demo tenants where I test lots of features, such as creating test accounts and managing permissions.

Many organizations are shifting to a zero-trust model where nothing is trusted by default, and we explicitly add permissions as needed. Entra has some of those metrics, like risky sign-on. You can set up conditional access policies to ensure users can't access it from unknown locations. 

I can look at the logs to see how often my users are flagged as risky and fine-tune my policies to balance usability and security. The biggest implementation barrier with many test accounts is ensuring passwords aren't shared. Using MFA has also helped us ensure the test account is mapped to a single person. 

A lot of these features from Entra ID were implemented in our tenants. The biggest issue we've seen is that these passwords are leaked because someone shared them in a group when they were not supposed to. I think a lot of the policies that Entra has introduced lately around condition access for access management have helped us mitigate that.

I like how Entra allows you to upload a CSV file with user details for bulk user creation. This is useful for automation. Entra has made it easy to manage identity and access by integrating with all Microsoft services. Everything is managed in a single place, eliminating the need for another application.

It was super easy to understand how the basic functions work. The documentation on learn.Microsoft.com was sufficient to get most tasks done. 

The device-bound IDs in Microsoft Authenticator help us fight phishing, which is traditionally made possible by individual passwords. With passkeys, we eliminated the need for passwords to be stored and remembered. These test accounts aren't used daily, so people write the passwords down, and it's insecure. These phishing-resistant ensure we mitigate those risks. 

We've become more aware of token theft and state attacks. For example, if the demo tenant can access our internal resources and code still in development, we ensure that all these user IDs are authenticated. Entra can delegate and control access to apps, helping to close those attack vectors. 

Entra could be improved by enhancing self-service options for end users, such as making password reset options more accessible. This would simplify the user experience for end users.

I have used Entra ID for about a year.

For both the stability and scalability, it's pretty good. I've never had any issues with users trying to log in.

Both the stability and scalability of Microsoft Entra ID are pretty good with no reported login issues.

We have not needed to contact customer service due to sufficient public documentation. This suggests good technical support.

Positive

We used Keycloak for access management and single sign-on and some of the AWS native IAM solutions. Keycloak is open-source, so it's vendor-agnostic and can be integrated with any custom app you build, whereas you run into vendor lock-in with Entra. However, Entra is natively integrated with all Microsoft products, and we've migrated to using an exclusively Microsoft ecosystem. 

The documentation on Microsoft's website was sufficient to understand the setup for basic functions, making the initial setup straightforward.

We did everything in-house without involving any integrator, reseller, or consultant.

Entra is bundled with every new tenant you set up on Azure, so we don't need to pay for extra solutions to manage the fundamental aspects of user management and accounts.

I rate Microsoft Entra ID nine out of 10. It fits my purpose perfectly, and I seldom need to search for alternatives due to its comprehensive functionality.

Hybrid Cloud

Other

We primarily use Microsoft Entra ID in hybrid scenarios where we are undergoing digital transformation. We had on-premises Active Directory that we transitioned to Entra on the cloud, enabling users to authenticate with their regular credentials.

We have a complex scenario with several applications, and we're trying to achieve SSO for most of our applications, but some of our legacy applications don't support SSO or modern protocols. Our core applications are ready for SSO or to be federated. We've centralized our authentication process using Entra ID, so we can collect sign-offs from the users and filter using conditional access. 

Our identity solutions are mature because we started with FIDO and YubiKeys. It's easier to implement now that we aren't sticking to a device. We aren't increasing our costs to add another asset to the user that we can use on their mobile phone. Technologically, FIDO is excellent, but Microsoft Authenticator is even better. 

Entra ID is integrated with Sentinel. It's ingesting logs from Entra ID, and we have playbooks to mitigate any identity-based risks. We could figure out our authentication flows and detect any misbehavior through integration with Sentinel. Entra ID enriches this process with logs, sign-outs, and remediation information.

We have an internal strategy for leveraging all Microsoft solutions. We avoid bringing in third-party applications to solve some gaps and try to address everything exclusively within Microsoft. Microsoft is the only vendor that can deliver the full lifecycle in one solution.

We are always working with cutting-edge solutions. For instance, we were struggling with Zoho support for SSO, and now we no longer use this domain. We are selling commercial vehicles, so it matters how reliable and trustworthy we are. No one wants to buy something from a company that doesn't protect customer data. We need something that makes an attacker's life harder. 

With Entra, we can provide a safe environment where we don't need to rely on users to secure their environment. We have plenty of security pillars to protect the company internally and externally. Using a zero-trust strategy, we reduced the differences between users, enabling safe navigation and asset use.

In my opinion, Microsoft sometimes releases products too early without providing enough documentation. Our team works with innovative solutions like verified ID, identity governance ,and lifecycle workflow.

When we started with lifecycle workflows, we had only two integrated worklows. Still, we couldn't find much of the information we needed in the documentation about our use case or how to leverage IDs in our proof of concept. 

Entra constantly releases new features, and other companies are releasing products at the same pace as Microsoft, so it's trickier. We started implementing a product called Next Identity that provides modern authentication methods like FIDO and push notifications. In 2023, we couldn't see how verified ID would help us. Now, verified ID has been integrated, and we can realize it, but at the time, we couldn't.

I have been using Entra ID for almost three years.

The solution is robust and stable, though we acknowledge the risk of potential backend outages from Microsoft, which could affect us significantly.

The solution is really scalable. We manage more than 100,000 devices and 300,000 user objects in Entra, indicating a high level of scalability in our environment.

We have always worked with Microsoft. Initially, we operated using on-premises Active Directory until we moved to Microsoft 365 and started using Azure AD at that time. Our parent company requires us to use Microsoft, but Entra is a core solution. 

The initial setup involved syncing our identities to the cloud and building a robust tenant as part of the company group. We adhere to a strict blueprint requiring the use of Microsoft solutions.

We have an internal hub in Lisbon focused on innovation and implementing solutions like Verified ID and identity governance.

I rate Microsoft Entra ID nine out of 10. 

Hybrid Cloud

Microsoft Azure

I'm developing a SaaS application. I'm working with a company that develops a SaaS application where the first customers are Azure customers. Most of our customers are using Microsoft Entra ID as their single sign-on implementation. I saw not only my organization's Microsoft Entra ID configuration but also others. 

The smooth integration with Azure is a significant benefit of Microsoft Entra ID. We could see the benefits of Microsoft Entra ID immediately after starting to use it.

The UI of Microsoft Entra ID is very intuitive, and I appreciate the integration with Azure because it works seamlessly. This is the best aspect I appreciate about Microsoft Entra ID.

There is a feature that we have been waiting for regarding Bicep templates. The option to use Bicep templates to deploy Microsoft Entra ID objects from the Azure Portal is needed. The deadlines for this feature were set for March, and that has already passed without deployment. We commented that we are still waiting for that, and they commented that they would update us when it is finished, but we haven't received any update about it. This feature is very important.

I've used many variations of Microsoft Entra ID. It was Active Directory in on-premises situations, but for the last three years, I've been using Microsoft Entra ID, and in the last year, I've been using it heavily.

I have not experienced any instability such as lagging, crashing, or downtime with Microsoft Entra ID.

We have tested extensively concerning scalability, and Microsoft Entra ID is working well in all of our use cases.

I have contacted their technical support and customer support. Their response was very fast, taking less than a day, but the response was not clear because they didn't update the deadline and didn't provide much information. They just told us that it's still in internal testing, and they don't have a date when it will be announced, which is problematic.

Neutral

I have used G Suite as an alternative to Microsoft Entra ID. Smooth integration with Azure is a significant benefit for Microsoft Entra ID. The integration with the Microsoft ecosystem is much better in Microsoft Entra ID. However, integrations with Chrome and other Google products are better in G Suite.

I was not the one who implemented it. My onboarding with Microsoft Entra ID was pretty easy to learn. It took me a few hours to learn how to use Microsoft Entra ID.

It doesn't require any maintenance on our end.

I would rate Microsoft Entra ID a ten out of ten.

Public Cloud

Microsoft Azure

I am currently using Microsoft Entra ID and have been working as a user and administrator for nearly two years. It serves as an ID management tool which used to be called Active Directory on on-prem servers. With the transition to the cloud, it became Microsoft Entra ID.

The features I find most useful in Microsoft Entra ID include sign-in logs, device management, and application registration. With the Entra ID dashboard, I can access logs easily without needing to remote into servers. This tool is excellent for integrating third-party applications through application registration, making it easy to configure for single sign-on seamlessly. It supports conditional access across various Microsoft applications, enhancing secure access.

There should be guidance on features, especially security features, in Entra ID and whether they are sufficient on their own. The solution could become expensive when paying extra for enhanced security features, so Microsoft needs to offer better clarity on this matter.

I have been using Microsoft Entra ID for almost two years.

In terms of stability, I can say it is ninety-nine percent stable. The remaining one percent instability is mainly due to the hybrid setup.

I have no complaints regarding scalability for Microsoft Entra ID.

The customer service and support are excellent. I experienced a fast resolution within half an hour for an issue by the first line engineer on a Severity A case, which shows support is very good even with minimal licenses.

Neutral

I am not aware of the solutions used prior to Microsoft Entra ID, as I have been involved for the last two years only.

Since it is a SaaS model, everything is set up, and I just need to configure it according to my needs.

We did not require any integrator, reseller, or consultant for the deployment as we managed it internally, using Microsoft's extensive documentation for guidance.

Microsoft Entra ID is reportedly quite expensive for each user regarding security features. The renewal cost is particularly high according to the teams managing purchases.

I have only been involved with Microsoft Entra ID and am aware of another identity management solution called NetIQ, but Microsoft Entra ID is prioritized.

Users should prepare technically before using Microsoft Entra ID, especially in understanding ID management and security integration with applications. Microsoft Entra ID is regarded as the best ID management suite for integrating applications using SAML 2.0 for single sign-on. My total rating for Microsoft Entra ID is nine out of 10.

Hybrid Cloud

Other

I handle access management.

Microsoft Entra ID has positively impacted the secure access to apps and resources in our environment. It's just easy to integrate.

It makes management easier. We have visibility into password compromises and other things.

What I appreciate the most about Microsoft Entra ID is that it integrates seamlessly with other Microsoft products, which streamlines the process.

It integrates with applications, such as our Password Manager, and multi-factor authentication, and it integrates with Office 365 and third-party applications. That's very useful.

Microsoft Entra ID can be improved by having more resources for learning how to best use the tool and understanding best use case scenarios. The learning curve is challenging, so I would appreciate seeing a training portal that is easier to use. I would appreciate seeing more guides and training materials about Microsoft Entra ID.

I have been using it for six months.

The stability and reliability of Microsoft Entra ID are good. It is very reliable, and I have never experienced any problems.

Microsoft Entra ID is very scalable with third-party applications.

We have been using Entrust within our environment, and Microsoft Entra ID is in our larger environment. We use both solutions.

The biggest return on investment when using Microsoft Entra ID is the integration with third-party applications.

I would rate Microsoft Entra ID a nine out of ten.

Public Cloud

Microsoft Azure

Our primary use case for Microsoft Entra ID is mainly for single sign-on (SSO). We use it to log into other cloud-based applications. We have an internal sync from Active Directory to Microsoft Entra ID. Whenever an account is created in Active Directory, we immediately create an account in Microsoft Entra ID to automatically grant access to cloud-based applications. Some roles are assigned based on Microsoft Entra ID data.

Microsoft Entra ID's ability to extend and divide multiple applications based on requirements is valuable. It allows easy integration with One Identity and enables effective application management. The security configuration is straightforward and limits access to admin only, ensuring data integrity. Microsoft Entra ID enhances the Zero Trust model by providing simple integration and dedicated permissions for each application. Its features like token replay detection, attack-in-the-middle detection, and especially verify threat actor IP have been impactful in defending against threats.

I suggest improving the connector part. For technical users like me, it is manageable, but having comprehensive documentation for those who aren't familiar with the system would be beneficial. Additionally, synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem. Providing more detailed log information for synchronization failures would be helpful.

I have been working with Microsoft Entra ID for approximately six years.

I encountered no issues with the deployment of Microsoft Entra ID.

I find the stability of Microsoft Entra ID to be excellent. I would rate it a ten out of ten.

In terms of scalability, I would rate Microsoft Entra ID a nine out of ten.

I rate Azure Technical Support a nine out of ten. Whenever we require support, we receive it promptly.

Positive

I have primarily used Microsoft Entra ID. In various projects, we consistently used it and didn't switch to other solutions.

The initial setup of Microsoft Entra ID was simple.

We used an out-of-the-box connector available in One Identity management for connecting processes. It's easily available for configuration, and we customize it as per requirements.

The pricing for the setup and the cost overall is reasonable. I would rate the pricing nine out of ten, as per today's market.

Based on my experience, I would rate Microsoft Entra ID a ten out of ten. Setting up Microsoft Entra ID was simple. In terms of company size, I recommend it for enterprise-level companies. I find the overall pricing to be average but reasonable. As a real user of Microsoft Entra ID, I am not affiliated with the vendor or partners.

Hybrid Cloud

Other