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Vice President of Technology at Ecuity Edge
Reseller
Sep 22, 2020
User authentication that is reliable and scales well
Pros and Cons
  • "The most valuable feature is the ease of scalability."
  • "If you are familiar with Microsoft, this is the product to use."
  • "I think the documentation and configuration are both areas that need improvement."
  • "I think the documentation and configuration are both areas that need improvement. The product changes and gets updated, but the documentation doesn't keep pace."

What is our primary use case?

I am using this product for user authentication.

What needs improvement?

I think the documentation and configuration are both areas that need improvement. 

The product changes and gets updated, but the documentation doesn't keep pace.

The initial setup could be simplified.

I would like to see a better UI tool.

For how long have I used the solution?

The company has been using this solution for approximately four years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

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What do I think about the scalability of the solution?

Microsoft Azure Active Directory Premium is a scalable solution. It scales very well.

We all use this solution daily. We are a team of five the company.

Which solution did I use previously and why did I switch?

The most valuable feature is the ease of scalability.

How was the initial setup?

The initial setup is fairly complex.

We are a smaller company and it only took us two days to deploy.

What about the implementation team?

We did not use an integrator, we used in-house knowledge.

What other advice do I have?

If you are familiar with Microsoft, this is the product to use.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
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it_user1391976 - PeerSpot reviewer
Vice President - Network and Infrastructure at NJA LLC
Real User
Aug 4, 2020
Great access control aspect of authentication, has an easy single-sign-on and is quite stable
Pros and Cons
  • "The single sign-on is very convenient for us."
  • "The access control aspect of the authentication is the solution's most valuable aspect."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification."

What is our primary use case?

We just use the solution for the authentication and the provision access control, among other tasks.

What is most valuable?

The access control aspect of the authentication is the solution's most valuable aspect.

The single sign-on is very convenient for us.

What needs improvement?

It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't heard any bad things about it. It doesn't crash or freeze. I can't say that I've seen bugs or glitches. It seems to be very reliable so far.

What do I think about the scalability of the solution?

I believe the solution is scalable, although I have not tried to scale it myself personally.

We have many people on the system, including doctors, nurses, practitioners, assistants, etc. It might be around 100 people, give or take.

How are customer service and technical support?

I've never dealt with technical support for any reason. I wouldn't be able to evaluate their services or discuss their level of responsiveness.

How was the initial setup?

I didn't handle any aspect of the implementation, as I'm not technical in any way. I wouldn't be able to specify if it was complex or straightforward or how the deployment went.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the licensing costs. I'm not a part of the accounting or payment process.

What other advice do I have?

Our organizations has a few partnerships with Microsoft.

I don't know which version of the solution we're using. It's most likely the latest, due to the fact that it's a cloud deployment.

The only advice I have for other organizations considering the solution is this: just make sure that you have the right requirements. It's never a carbon copy. Every environment has different needs and requirements.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Service Delivery Manager Cloud & Infrastructure Solutions at Nile
Real User
Jul 28, 2020
Enables our clients to build new environments and virtual machines
Pros and Cons
  • "The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
  • "The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution."
  • "I would rate it an eight out of ten. The price plays a factor in the rating."
  • "I would rate it an eight out of ten. The price plays a factor in the rating."

What is our primary use case?

Most of my customers use Active Directory Premium for condition and access scenarios that they need to comply with my conditions to access my resources. They also build new environments, virtual machines, and some other products like SQL on the infrastructure as a service. There are some customers that use Microsoft Intune, which is mobile device management. Microsoft Intune is a cloud.

What is most valuable?

The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time.

What needs improvement?

Microsoft has a feedback page, in which if anyone has any suggestions or feedback, you can send them to them. They have all of the technical resources available on the internet, on their website. In case you need the support, you can easily open a ticket with them because you already have a subscription and you are eligible to open a ticket.

For how long have I used the solution?

I've been working with Active Directory for twelve years. I have experience with Microsoft Active Directory Virtualization like Hyper-V systems in the family for Microsoft. So, this is a 12-year journey, it has been 12 years of experience with this product.

It's currently on-premise but because of COVID, a lot of our clients are moving to the cloud. 

How are customer service and technical support?

I have contacted technical support many times for the cloud. They are good. But for on-prem, they have recently started becoming delayed. Maybe the technical resources are not very good. I know Microsoft, they are focusing on the cloud solutions more than the on-premise solutions. The support for on-premises has become not as at previous times. But for cloud solutions, they are good.

How was the initial setup?

The initial setup complexity is based on the scenario. If it's infrastructure as a service where you are building VMs, it could take you one day to complete your setup for virtual machines. 

What other advice do I have?

Whether or not I would recommend this solution, would depend on the users' needs. If their use cases fit what Microsoft provides, then I would recommend it. 

I would rate it an eight out of ten. The price plays a factor in the rating. Customers are not oriented with a cloud solution, they move forward very slowly towards the cloud, because maybe in my country big sectors, like the banking sectors, don't deal with the cloud. So customers see this and don't want to use the cloud either. They fear for their security and privacy. Although Microsoft assures that they protect their customer's data and privacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Chief Executive Officer at ZDAPT
Real User
Jul 12, 2020
Helpful B2B connectors with an interface that is well laid out and easy to navigate
Pros and Cons
  • "The interface is well laid out and it is easy to navigate."
  • "The most valuable features are the B2B connector and the external identity connection functionality."
  • "My only pain point in this solution is creating group membership for devices."
  • "My only pain point in this solution is creating group membership for devices."

What is our primary use case?

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

What is most valuable?

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

What needs improvement?

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

For how long have I used the solution?

We have been using Active Directory Premium for four years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I have only used technical support on one occasion and I found it to be pretty good.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Software Engineer at a computer software company with 10,001+ employees
Real User
Jul 1, 2020
Easy to manage and integrates well with third-party applications
Pros and Cons
  • "The ability to grant access to other organizations is helpful."
  • "This is the right platform if you are looking for scalability."
  • "Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."
  • "Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."

What is our primary use case?

We are a software development company and solution provider, and this is one of the products that we implement for our clients.

This is an easy way to give users access to applications. I can share access with other organizations outside of our network.

What is most valuable?

This solution is easy to manage.

The ability to grant access to other organizations is helpful.

It integrates well with a large number of applications.

What needs improvement?

Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click.

I would like to see a secure, on-premises gateway that offers connectivity between the physical servers and the cloud. The capability already exists, but it is not secure enough when the setting is marked private.

For how long have I used the solution?

I have been using Microsoft Azure Active Directory Premium for about a year.

What do I think about the stability of the solution?

In the time that I have been using Microsoft Azure, I haven't had any problem with stability.

What do I think about the scalability of the solution?

This is the right platform if you are looking for scalability. We have more than 100,000 users.

How are customer service and technical support?

We have not needed to use technical support. 

We have a couple of contacts in the Microsoft team, so we will reach out to them in case we have any questions.

Which solution did I use previously and why did I switch?

I have recently been working with Okta, and I find that most organizations are moving toward it. With this in mind, I think that Microsoft has to take care, and consider why so many people are switching. The most important reason is the single setup. Once they set up Okta, it's easy for the organization.

How was the initial setup?

I have been working in Microsoft Azure for a long time and I find the initial setup to be easy.

What about the implementation team?

For maintenance, we have a team of 20 administrators and developers.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis and the cost depends on the number of users. There are no charges in addition to this.

What other advice do I have?

The suitability of this solution depends on the technology and the environment at the organization. Many companies are still transitioning to the cloud, leaving part or all of their data on-premises. Ultimately, it depends on the data that they have and their preference or requirements for keeping it on-premises. In some cases, people want to move only non-private data to the cloud. All of these things have to be considered before implementing Azure Active Directory.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Engineer5368 - PeerSpot reviewer
Solution Engineer at a government with 1,001-5,000 employees
Real User
Sep 6, 2019
Supports our expansion of services to the cloud, but the MyApps interface needs enhancement
Pros and Cons
  • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
  • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
  • "The SSO MyApps interface is very basic and needs better customization capabilities."
  • "The SSO MyApps interface is very basic and needs better customization capabilities."

What is our primary use case?

We use this solution to extend on-premises Active Directory to the cloud.

How has it helped my organization?

This solution will support the expansion of services and servers into the cloud.

What is most valuable?

This solution serves as the basis to understand the MS SSO and MFA capabilities.

What needs improvement?

The SSO MyApps interface is very basic and needs better customization capabilities.

For how long have I used the solution?

We have been using this solution for six months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Enterprise Security Architect at Energir
Real User
Feb 28, 2019
Improved user experience with SSO logins but requires role-based access controls
Pros and Cons
  • "Improved user experience with SSO logins."
  • "Role-based access controls."

What is our primary use case?

How has it helped my organization?

Improved user experience with SSO logins.

What is most valuable?

Keeping the same credentials as Active Directory.

What needs improvement?

Role-based access controls.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Senior Technical Consultant at The Instillery
Real User
Nov 20, 2018
Configuring the domain and setting it up in the Azure portal is as easy as three clicks. Tech support is awesome but can have its pitfalls
Pros and Cons
  • "When logging on to Azure AD it's pretty quick."
  • "Configuring the domain and setting it up in the Azure portal is just three clicks to be honest."
  • "Azure AD can grow as required and since it is PaaS you don't need to worry about provisioning more hardware to keep performance up."
  • "At first, it was a bit challenging to come up with a workaround that would get authentication to work."
  • "Having everything in the cloud and Active Directory, Azure AD is not able to provide Kerberos or Kerberos authentication if you're running only Azure AD it is a limitation."

What is our primary use case?

The primary use case is actually one interesting one because this customer we're deploying, They don't have Active Directory on-premise, and they need to use some applications that are on-prem, so in order to get authentication to work with those applications we had to come up with a workaround. So it was challenging to come up with that workaround and solution, but it worked quite well.

Azure Ad provides great flexibility even when nothing on-prem can provide user authentication. For cases like this, Microsoft and Citrix worked together to develop a solution that not only work with Azure AD but with other Directory tools to provide authentication via SAML or OAuth.

How has it helped my organization?

When logging on to Azure AD it's pretty quick.  This is because it is managed by Microsoft and there isn't too much administrative overhead for our System Administrators in setting up a bunch of complicated policies to allow the users to log on. Basically we lock down the machine with policies but, the user authentication is much faster and simpler. This is something that the users have noticed.

What is most valuable?


Apart from MFA and the SSO capabilities, I would say one of the amazing
things is that you don't have a limit in the objects that you can create
in Active Directory in Azure. Azure AD Premium doesn't have a limit in
terms of User/Computer objects you can create,
meaning that you can have a massive AD domain and it won't matter
because Azure AD can handle that. You can have 100.000 users in your
domain and keep growing if you want to. Azure AD can grow as required
and since it is PaaS you don't need to worry about provision
more hardware to keep performance up.

What needs improvement?

The natural evolution of things because obviously Azure Active Directory has a way to authenticate against on-prem normally you would need to have a Domain Controller on-premise and have either SSO or or Federation Services to be able to engage those two components and be able to allow authentication. But, having everything on the cloud as this customer didn't want anything on-prem only their network devices and some security devices and the limited applications, apart from that, they don't have anything to authenticate users on-prem. Having everything in the cloud and Active Directory, Azure AD is not able to provide Kerberos or Kerberos authentication if you're running only Azure AD it is a limitation. I think it's the next evolution of things. That's what the future is going to look like. There will barely be a be a need for any stuff on-prem. Everything will be on the cloud.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

We find it stable. It definitely has less issues than when you have Acive Directory on-prem. In terms of your connection from Azure Active Directory to your on-prem network is, you're using say, ExpressRoute or a point to point VPN, you don't notice any authentication problems or the computer lost the relationship with the domain, stuff like that. It's something that I haven't seen since I started working with Azure AD, so in terms of the stability and being reliable and not cause too many errors when you're working with it its something that I notice, if I compare with Active Directory on-premise and Azure AD.

What do I think about the scalability of the solution?

We have a medium organization of about 4,000 users. There have been no issues with scalability. We're located here in Asia-Pacific we're using one of the data centers in Sydney, and in terms of scaling up the solution, the initial deployment and the initial design that we did has been enough. We also foresee in three or four years how the growth expectation in terms of users in, especially for one customer in particular.  We don't predict too much growth in terms of users. They're not going to grow from one year to the other in 10,000, 15,000 users but, the design can cope with that amount of users in terms of Active Directory.

How are customer service and technical support?

Most of the time that I have dealt with tech support, it's very good.  They're very knowledgeable. The specialists are spot-on they definitely understand the problem from the beginning even though they don't know anything about the environment, but when you explain it to them and what the problem is they can give you pointers on what to do, and how to fix it and articles to read on how to fix it so they're very good. I would give it five out of five stars. However, I've seen times when we had to wait a long time to get answers if the call is not a high priority one, but most of the time when you're having an urgent incident they understand the critical of the issue and act accordingly.

How was the initial setup?

Configuring the domain and setting it up in the Azure portal is just three clicks to be honest. You just need to configure your domain name, you need to configure your subscription to Azure and after that you can just start creating users or different groups that you want users on and depending on your security criteria or how many users. But, the process of actually setting up the tenancy is it's not that hard. I would say it's the work that comes after that requires time and some planning, you know. One must determine how many users you will have and how many domain controllers you need overall. I would say it's not very complicated but it's the planning and fine-tuning that comes afterwards that needs time.

What's my experience with pricing, setup cost, and licensing?

I am not familiar with the pricing of the solution.

What other advice do I have?

I don't know if it's something that's going to be addressed in the future, or not, but having Azure AD the boundary of action for Active Directory as a region when you define the domain so you can't extend the domain to another region because it's a limitation that Azure AD has that doesn't allow you to extend the domain to another region for say geolocation purposes or disaster recovery.  If you have your Azure AD on the Sydney data center, you're not going to be able to extend that to say, Singapore. But, it is not highly unlikely, but it's a very rare occasion that you lose a region or a whole data center. It can happen, obviously, but it's very unusual. So the chances of that happens are very low. When we did the design for this customer that was one of the limitations that we mentioned, and they were happy with it because you know Microsoft is a respectable company and obviously they would do the best to keep their data centers running all the time. And, to keep the cloud infrastructure for their customers online all the time. So they accepted the limitation or the risk and  we went ahead and did it. But that's definitely something that I notice as a limitation to me.

In my opinion, you have a good look at your current infrastructure and make a decision on what is fit for the cloud, and what is not, because there are certain applications, or certain systems, that it will take longer time to migrate to the cloud. Normally, this is a good approach and is actually the Microsoft approach, as they recommend you to go hybrid first. First, you do a very good assessment and then you migrate your on-prem AD to Azure AD and the systems that support your operation will follow in time, if remediations are required, but it is a journey to work better and more efficiently.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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