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Vice President of Technology at Ecuity Edge
Reseller
User authentication that is reliable and scales well
Pros and Cons
  • "The most valuable feature is the ease of scalability."
  • "I think the documentation and configuration are both areas that need improvement."

What is our primary use case?

I am using this product for user authentication.

What needs improvement?

I think the documentation and configuration are both areas that need improvement. 

The product changes and gets updated, but the documentation doesn't keep pace.

The initial setup could be simplified.

I would like to see a better UI tool.

For how long have I used the solution?

The company has been using this solution for approximately four years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

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What do I think about the scalability of the solution?

Microsoft Azure Active Directory Premium is a scalable solution. It scales very well.

We all use this solution daily. We are a team of five the company.

Which solution did I use previously and why did I switch?

The most valuable feature is the ease of scalability.

How was the initial setup?

The initial setup is fairly complex.

We are a smaller company and it only took us two days to deploy.

What about the implementation team?

We did not use an integrator, we used in-house knowledge.

What other advice do I have?

If you are familiar with Microsoft, this is the product to use.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner, Reseller
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Smooth, easy to use, and easy to set up
Pros and Cons
  • "The performance is good."
  • "We would like to see more system updates."

What is our primary use case?

We are using the solution primarily for demo purposes. We use active data cases from Microsoft. You can run different kinds of virtual machines and different kinds of services. We're currently using it in production.

What is most valuable?

It's very smooth and very easy to use. 

The performance is good. 

The product is stable.

It's quite scalable.

The initial setup is not complex.

What needs improvement?

We would like to see more system updates. They should happen more frequently.

For how long have I used the solution?

I've used the solution for a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale if you need it to.

About350 people use the solution in our organization.

How are customer service and support?

Their support is not great when you are using cloud solutions, however, when you are using cloud solutions, it's very smooth and very effective. We haven't had any issues. 

Which solution did I use previously and why did I switch?

I'm not sure if a different solution was used previously.

How was the initial setup?

The installation was not complex. It was pretty simple and pretty straightforward.

The deployment is pretty fast. It takes ten minutes, at a maximum, to set up.

You only need one person for deployment and maintenance. 

What about the implementation team?

I didn't need the help of any third-party integrator or consultant. I was able to handle it myself. 

What's my experience with pricing, setup cost, and licensing?

The solution is pretty affordable. Sometimes you can get a Microsoft voucher to get some sort of discount.

What other advice do I have?

I'd rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer1404414 - PeerSpot reviewer
IT Functional Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Scalable, reliable, and easy to use
Pros and Cons
  • "Azure Active Directory has been very useful for our company, it is not difficult to use."
  • "Azure Active Directory could improve the two-factor authentication."

What is our primary use case?

We are using Azure Active Directory in our company at a group level.

What is most valuable?

Azure Active Directory has been very useful for our company, it is not difficult to use.

What needs improvement?

Azure Active Directory could improve the two-factor authentication.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

The stability of Azure Active Directory is good.

What do I think about the scalability of the solution?

Azure Active Directory is scalable.

We have approximately 1,000 users using this solution. Not everyone is using Azure Active Directory but the ones involved in the cloud are.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup was very easy for Azure Active Directory.

What other advice do I have?

My advice to others is if they're going to move to the Azure Cloud Platform, this could be a highly valuable add-on, in order to take care of authentication matters in general. It's a very useful tool and not difficult to use.

I rate Azure Active Directory an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NASSER ALY - PeerSpot reviewer
Computer Chief Specialist Engineer at a university with 1,001-5,000 employees
Real User
Cloud accessible, overall functions well, and simple deployment
Pros and Cons
  • "Overall the solution functions very well, such as the ability to access it from the cloud."

    What is our primary use case?

    The solution is being used at Kuwait University for different things, such as email systems.

    What is most valuable?

    Overall the solution functions very well, such as the ability to access it from the cloud.

    For how long have I used the solution?

    I have been using Azure Active Directory for approximately eight years.

    What do I think about the stability of the solution?

    The stability of Azure Active Directory is good.

    What do I think about the scalability of the solution?

    Azure Active Directory has been scalable.

    How are customer service and support?

    If we have any problems we contact the local reseller, and if we need to contact Microsoft, we do it directly.

    Which solution did I use previously and why did I switch?

    We were previously using Microsoft Active Directory which was not on the cloud. Having Azure Active Directory on the cloud is a benefit.

    How was the initial setup?

    The initial setup is simple. There is not a need to do any installation or configuration, you only make a subscription and you run it.

    What's my experience with pricing, setup cost, and licensing?

    There is a subscription model that is used for Azure Active Directory.

    The subscription should be categorized by business size. For example, small companies should have a discounted price, this would help small companies and the organization to be automated.

    What other advice do I have?

    I recommend this solution to others.

    I rate Azure Active Directory a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1684548 - PeerSpot reviewer
    Advisor at a tech services company with 201-500 employees
    Real User
    Plenty of useful features, highly stable, responsive support
    Pros and Cons
    • "All of the features are amazing, such as identity governance and privileged identity management."
    • "Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions."

    What is our primary use case?

    I have been using Azure Active Directory mainly for access management, identity governance, access reviews, and patent management.

    What is most valuable?

    All of the features are amazing, such as identity governance and privileged identity management.

    What needs improvement?

    Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions.

    For how long have I used the solution?

    I have been using Azure Active Directory for approximately four years.

    What do I think about the stability of the solution?

    Azure Active Directory is highly stable.

    What do I think about the scalability of the solution?

    I have found Azure Active Directory to be scalable.

    How are customer service and support?

    Every time I open a support case or support ticket, the response is very quick. They have been able to have a resolution to the issues I have had in a timely manner.

    How was the initial setup?

    The initial setup is straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan.

    What other advice do I have?

    I would recommend Azure Active Directory to others. it is integrated with all Microsoft platforms. It has a lot of useful features that can help security IT administrators.

    I rate Azure Active Directory a ten out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    Engineer5368 - PeerSpot reviewer
    Solution Engineer at a government with 1,001-5,000 employees
    Real User
    Supports our expansion of services to the cloud, but the MyApps interface needs enhancement
    Pros and Cons
    • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
    • "The SSO MyApps interface is very basic and needs better customization capabilities."

    What is our primary use case?

    We use this solution to extend on-premises Active Directory to the cloud.

    How has it helped my organization?

    This solution will support the expansion of services and servers into the cloud.

    What is most valuable?

    This solution serves as the basis to understand the MS SSO and MFA capabilities.

    What needs improvement?

    The SSO MyApps interface is very basic and needs better customization capabilities.

    For how long have I used the solution?

    We have been using this solution for six months.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer948819 - PeerSpot reviewer
    Systems and Networks Engineer at a insurance company with 1,001-5,000 employees
    Real User
    Scalable with good technical support and a simple setup process
    Pros and Cons
    • "The scalability is quite good."
    • "The dashboard and interface could be better. It would be ideal if it was easier to use."

    What is most valuable?

    The scalability is quite good.

    It's a very necessary product in today's technological landscape. 

    What needs improvement?

    I can't speak to many aspects of the solution that need improvement.

    The dashboard and interface could be better. It would be ideal if it was easier to use.

    For how long have I used the solution?

    I've been dealing with the solution for four years.

    What do I think about the stability of the solution?

    I have found the solution to be very stable. 

    What do I think about the scalability of the solution?

    The solution is extremely scalable. 

    How are customer service and support?

    I have had a few experiences with technical support from Microsoft. It's a very interesting support that they provide. We work closely with them, and, when we do work together, it's better.

    Which solution did I use previously and why did I switch?

    Before choosing this solution, we did not use any other product.

    How was the initial setup?

    The initial setup is very easy.

    What about the implementation team?

    I handled the implementation myself. 

    What other advice do I have?

    We are a Microsoft partner.

    Overall, it's a very interesting product.

    I'd rate it at a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    reviewer1781802 - PeerSpot reviewer
    Infrastructure Manager at a consumer goods company with 51-200 employees
    Real User
    Improved stability and straightforward to set up but licensing is confusing
    Pros and Cons
    • "Azure is the leading market solution because of its history, features, and maturity."
    • "The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."

    What is our primary use case?

    My main use is for directory services, including identity access, management policies, access control, authentication features, and endpoint management.

    What needs improvement?

    The licensing model makes it difficult to understand the real cost of the solution, especially because it changes all the time.  

    For how long have I used the solution?

    I have fifteen years of experience with Active Directory.

    What do I think about the stability of the solution?

    The stability has improved from a couple of years ago. From time to time, there are service interruptions, but they're not a problem.

    What do I think about the scalability of the solution?

    This solution is easily scalable.

    How are customer service and support?

    The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution. Google Workspace's support is stronger - it's fast and easy, and they go the extra mile without asking.

    How was the initial setup?

    Active Directory is straightforward to set up.

    What other advice do I have?

    Azure is the leading market solution because of its history, features, and maturity. I'd rate this solution seven out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
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    Updated: May 2025
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    Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.