We use Azure Active Directory for the user rules, identity management, user rule validation, authorization, and authentication.
CTO at Huber
Excellent technical support, easy to use, and has a wide range of features
Pros and Cons
- "The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
- "The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation."
- "Definitely, the price could be lower. When we moved from AWS to Azure, we started paying more."
- "Definitely, the price could be lower. When we moved from AWS to Azure, we started paying more."
What is our primary use case?
What is most valuable?
The most valuable features of this solution are definitely the authorization and authentication, and the rule-based user validation.
Azure Active Directory is quite easy to use.
We are quite happy with the Azure Active Directory services we are utilizing.
What needs improvement?
Definitely, the price could be lower. When we moved from AWS to Azure, we started paying more. The licensing fees were more expensive.
For how long have I used the solution?
I have been using Azure Active Directory for the last 10 to 15 years.
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What do I think about the stability of the solution?
Azure Active Directory is quite stable.
What do I think about the scalability of the solution?
Azure Active Directory is a scalable solution.
We have approximately 100 users in our company.
We have plans to increase our usage.
How are customer service and support?
Technical support is quite good, they are awesome.
Which solution did I use previously and why did I switch?
Previously, we were using an open-source solution, but we are happy with the Azure Active Directory solution.
How was the initial setup?
We received the migrations as a direct value add because we are a part of Microsoft MSP.
The Azure Active Directory migration took ten days to complete.
This solution is maintained by a team of three to four people.
What about the implementation team?
We had assistance from a consultant.
What's my experience with pricing, setup cost, and licensing?
We pay an annual subscription fee.
What other advice do I have?
I would recommend this solution to others who are considering using it.
I would rate Azure Active Directory a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Specialist at Tieto Estonia
User-friendly, easy to understand, and offers good documentation
Pros and Cons
- "The solution scales well."
- "It's user-friendly and easy to understand."
- "Something that can be improved is their user interface"
- "Something that can be improved is their user interface. It needs to be better."
What is our primary use case?
We primarily use the solution with our customers that use it.
We're using the solution for a lot of all different things. We have used it to support. We have something called BankID here in Sweden, where you identify yourself to your internet bank and lots of other areas and we have based our connection to BankID using Active Directory.
What is most valuable?
It's user-friendly and easy to understand. It's doing work great so far.
We're mainly using templates and using the APIs rather than using the GUI. That's the easiest way to do things.
The initial setup is pretty easy.
The solution scales well.
It's a stable product for the most part.
What needs improvement?
Something that can be improved is their user interface. It needs to be better.
It's always a good idea to have some kind of expert GUI that you can turn on/off. There are a lot of settings to work through. If you are not that experienced, then maybe you might not want to use them.
There should be an easier way to set up the regular things and then switch to a more expert kind of wizard to set things up.
For how long have I used the solution?
We've used the product for many, many years at this point.
What do I think about the stability of the solution?
The solution is stable. There aren't issues with bugs or glitches. it doesn't crash or freeze. Its performance is good.
What do I think about the scalability of the solution?
We can scale the solution if we need to.
How are customer service and support?
It is my understanding that support is not as good as Cloudflare, however, I haven't been using the support that much for Azure. There is lots of information out there on the internet. If you search, you don't need to contact support often.
How was the initial setup?
The solution has been straightforward to set up. It's simple. It's not overly complex.
We have a handful of people involved in the initial setup. You don't need very many. They are mostly specialists and technicians.
What was our ROI?
While I don't directly deal with tracking ROI, our customers are satisfied with the way we are billing them when we're setting things up.
What's my experience with pricing, setup cost, and licensing?
The pricing seems to be fine for our clients.
What other advice do I have?
We are an integrator. We are using the latest versions of the product.
New users should know that it's quite easy to set up a sandbox environment and a free account in order to play with it. It's fairly easy to kind of set up the proof of concept.
I would rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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IT Manager at Mada Insurance
A stable and scalable a cloud-based identity and access management service that can be used on-premises
Pros and Cons
- "I like that you can run it on-premises. I also like that I can use Azure at any time as the main one."
- "Customer service and support are perfect, especially when I'm dealing with my local third-party Microsoft vendor, who always supports me at any time."
- "ESAE management, especially the admin tools, could be improved. It should be built in by the vendor, and I shouldn't have to add patches or updates to connect to my domain directly. It should be added by default. The price could be better."
- "ESAE management, especially the admin tools, could be improved. It should be built in by the vendor, and I shouldn't have to add patches or updates to connect to my domain directly."
What is our primary use case?
I use Azure Active Directory for user credential login, control my users with end-user policies, and apply my conditions.
How has it helped my organization?
Active Directory helps me all the time. When users want to log in, it shows me this information with a time and date. It also shows me which computer they are going to use. I can track my users at any time.
What is most valuable?
I like that you can run it on-premises. I also like that I can use Azure at any time as the main one.
What needs improvement?
ESAE management, especially the admin tools, could be improved. It should be built in by the vendor, and I shouldn't have to add patches or updates to connect to my domain directly. It should be added by default. The price could be better.
For how long have I used the solution?
I have been dealing with this product for almost 20 years.
What do I think about the stability of the solution?
Azure Active Directory is a stable product.
What do I think about the scalability of the solution?
Azure Active Directory is a scalable product.
How are customer service and support?
Customer service and support are perfect, especially when I'm dealing with my local third-party Microsoft vendor, who always supports me at any time.
What's my experience with pricing, setup cost, and licensing?
Azure Active Directory is expensive.
What other advice do I have?
I would recommend this solution to potential users.
On a scale from one to ten, I would give Azure Active Directory a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Security Manager at a construction company with 1,001-5,000 employees
Provides central authentication and allows us to manage user and computer objects with GPOs
Pros and Cons
- "The central authentication server is most valuable. GPOs are useful for user and computer policies."
- "The central authentication server is most valuable, and GPOs are useful for user and computer policies."
- "Its price should be improved. It is very expensive for Turkish people."
- "It is very expensive. Its price should be lower."
What is our primary use case?
We are using it for authentication. We are using GPOs for user and computer policies.
What is most valuable?
The central authentication server is most valuable. GPOs are useful for user and computer policies.
What needs improvement?
Its price should be improved. It is very expensive for Turkish people.
For how long have I used the solution?
We have been using Azure Active Directory for about six months. This is a new company, and we started to use new IT solutions. We bought a lot of IT solutions, equipment, and tools.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
At the end of the project, about 1,200 people will use this solution. We don't have any plans to increase its usage.
How are customer service and support?
We didn't use Microsoft's support. We have mostly Turkish or local solution partners for any help.
Which solution did I use previously and why did I switch?
I didn't use any other solution.
How was the initial setup?
It was not easy. It was also not difficult. It took about a month.
What about the implementation team?
We used a solution partner for its deployment. For maintenance, we would have about 10 engineers for 1,200 people.
What's my experience with pricing, setup cost, and licensing?
It is very expensive. Its price should be lower. Price is the most important factor for Turkish people.
What other advice do I have?
This is the best solution for authorization. I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Technology Delivery at a educational organization with 11-50 employees
Useful cloud services, helpful support, and reliable
Pros and Cons
- "Having access to Azure Active Directory on the cloud gives us speed and use of the latest technology. The application services are very good, such as GitHub."
- "Having access to Azure Active Directory on the cloud gives us speed and use of the latest technology."
- "Azure Active Directory could be made easier to use. We have large amounts of data and storage. We are looking for video files and media content for applications, we will think about options, such as cloud storage or a CDN."
- "Azure Active Directory could be made easier to use."
What is our primary use case?
I have been working with a medication company and we are building an LMS system. We have an older version and we've decided to develop a new version of it. We are building the entire system on the cloud and using new technology. We started the process on Azure cloud, but we have later plans to try AWS, but for now, we are using Azure Active Directory.
What is most valuable?
Having access to Azure Active Directory on the cloud gives us speed and use of the latest technology. The application services are very good, such as GitHub.
What needs improvement?
Azure Active Directory could be made easier to use. We have large amounts of data and storage. We are looking for video files and media content for applications, we will think about options, such as cloud storage or a CDN.
For how long have I used the solution?
I have been using Azure Active Directory for approximately three years.
What do I think about the stability of the solution?
I have not found any problems with the stability of Azure Active Directory.
How are customer service and support?
The support for Microsoft is good. We do have a developer support package with them. We create a ticket, they respond back, then there is some back and forth communication. They will have a call with you you and ask for a screenshot of the issue. If you have any issues, they help you. They will follow up with you, the service is not bad. There are times you have to keep following up with them but we were satisfied.
How was the initial setup?
The process of implementing Azure Active Directory is not straightforward. We are currently still setting it up because we are adding more services, setting up the pipelines, and many other things behind the scenes. It's not as simple, it is tough to implement.
What's my experience with pricing, setup cost, and licensing?
The price of Azure Active Directory and Amazon AWS, are almost the same, but most people prefer Amazon AWS because they find it's a little cheaper to some extent and an easier platform to use.
The prices we pay for the solution can vary because we are adding more services a lot of the time, the price keeps going up and down. The price has been one thousand before but we are still adding more services. The price depends on what services you are using.
We are paying for support to use this solution which is an additional cost.
What other advice do I have?
People have personal preferences in respect to choosing a cloud provider because there are many out there. In terms of support, you have to know exactly what you're looking for and get the pricing figured out. It is important to come up with a proper plan for the implementation.
I rate Azure Active Directory an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Manager Compliance at Appalachian Group
Provides main authentication on our authorization platform to get access to our resources
Pros and Cons
- "We're using the whole suite: device management, user credentials, everything that's possible."
- "We're using the whole suite: device management, user credentials, everything that's possible."
- "I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
- "I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies."
What is our primary use case?
The solution is our main authentication on our authorization platform to get access to our resources.
The solution is deployed on cloud with Microsoft Azure as the provider. We have around 100 people using this solution in my organization.
What is most valuable?
We're using the whole suite: device management, user credentials, everything that's possible.
What needs improvement?
I would not recommend any changes or improvements right now, in terms of the organization. I think something that is key would be the group policies replication over the cloud, in order to prevent or to avoid relying on the on-premise Active Directory servers and to manage group policies.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
It is scalable.
We have plans to increase usage. We have been increasing over the past year. I believe we started with about 30 people, and now we have almost 100.
How are customer service and support?
We have only contacted technical support once or twice in the last year. They were very simple tasks.
How was the initial setup?
Setup was very simple initially. Deployment took no more than six weeks, and we only needed two people.
What about the implementation team?
We used a partner to help us and guide us on the deployment.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are yearly. There is a standard fee per user.
What other advice do I have?
I would rate this solution 9 out of 10.
With a more complex environment, more complex tools are implemented. My thoughts are that they need to have a right and current inventory of applications that are compatible with single sign-on to properly implement that functionality, for example.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Service Architect at a computer software company with 10,001+ employees
Adds a valuable extra layer to data security; very functional
Pros and Cons
- "The solution adds an extra layer of security."
- "I use this solution on a daily basis and it's a very functional app that adds an extra layer when it comes to securing the data owned by my company."
- "Lacks integration between applications and phones."
- "I'd like to see integration between applications and phones included in the solution."
What is our primary use case?
My primary use case is to access our company resources. I'm a solution architect and we are customers of Authenticator.
What is most valuable?
I use this solution on a daily basis and it's a very functional app. that adds an extra layer when it comes to securing the data owned by my company. It's quite easy to deploy.
What needs improvement?
I'd like to see integration between applications and phones included in the solution. It would also be helpful to have support for the kind of integration you see between Facebook and Google, support with protocols from one application on the internet or SaaS to another one. I've seen several kinds of applications in the area of risky behavior that are a little better in other solutions.
For how long have I used the solution?
I've been using this solution for a year.
What do I think about the stability of the solution?
The solution always works, it's stable.
What do I think about the scalability of the solution?
The solution is scalable, we have around 40,000 users in our company.
Which solution did I use previously and why did I switch?
I have previously used other products but Authenticator is included in the Microsoft license suite package so the decision to go with it was commercial.
How was the initial setup?
The solution is connected with Intune in the cloud so implementation is very easy and took me less than five minutes. Everything is updated via Microsoft cloud delivery.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Managing Director at KRsolns LTD
Cloud-based, simple installation, and accessible from anywhere at any time
Pros and Cons
- "What I like is that I can go anywhere, at any time, and to any client premise, and I can simply log in to the admin panel and can serve any of my clients."
- "What I like is that I can go anywhere, at any time, and to any client premise, and I can simply log in to the admin panel and can serve any of my clients."
- "The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity."
- "The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity."
What is our primary use case?
The active directory on Microsoft Azure is similar to the corresponding system for an on-premise active directory.
What is most valuable?
I have no issues with Azure Active Directory.
Our users and clients are migrating from on-premises solutions to cloud-based solutions. As a result, they do not require on-premise service.
What I like is that I can go anywhere, at any time, and to any client premise, and I can simply log in to the admin panel and can serve any of my clients.
Instead of using Team Viewer, you connect to their local service, which is centralized. I have got the Microsoft exchange, and have access to Microsoft Azure. I can check the workstations, and perhaps soon I will be using Microsoft Intune and the Microsoft Defender enterprise. Even if I am not on the premises, I will be able to check and secure my workstations.
What needs improvement?
I don't have any major problems. I don't use it in a way that requires a lot of resources.
The main issue is that because Active Directory is in the cloud, it will inevitably be dependent on internet connectivity.
It would be beneficial if Microsoft could make it lighter so that it requires fewer resources.
Better pricing will help us market it more than having it on-premises.
For how long have I used the solution?
Azure Active Directory was implemented one year ago.
What do I think about the stability of the solution?
For the time being it has been stable. I have a small number of clients, and no hybrid system. We chose those clients with a maximum of twenty users. We don't want large clients so that we can implement one system in one location, and roll it out the same way to all of the clients.
What do I think about the scalability of the solution?
In total, I have 10 clients, five of those are now users of Azure Active Directory.
By the end of the year, we hope to have all of our clients using Microsoft Azure.
New clients are immediately placed on Microsoft Azure.
How are customer service and support?
The Microsoft team in Mauritius has been extremely helpful in implementing systems and resolving issues. We have small clients who have not been faced with many issues.
Which solution did I use previously and why did I switch?
We deploy the M365 business premium services and a couple of months ago we started to implement 365 Defender. It is a cloud-based solution.
We're new to it. For the time being, we are only using the antivirus component. We haven't used Intune yet. We are not using the entire package. We are only now going to put such solutions into action.
Microsoft Azure was implemented a year ago, and is only used for the creation of users and emails, group emails, and shared boxes, but my clients are mostly lawyers. So, the primary uses are online email exchange and word processing.
We are trying to implement Microsoft Azure more and more.
Azure is the central point. Microsoft Azure is replacing my on-premises service.
How was the initial setup?
The installation is rather straightforward.
What about the implementation team?
We had some assistance from the local Microsoft team.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid on a monthly basis.
When I calculated the price, it appeared to be nearly the same as the on-premise server.
Better pricing would attract customers to use the cloud.
What other advice do I have?
We haven't had to deal with any major recovery issues.
We have had Excel and Word files that were simply recoverable. We backup the server, but nothing more serious than that.
We are Microsoft centric solution providers.
We have very small clients, companies with 20 to 30 users of Excel, Word, and the internet. We deploy Microsoft 365 platforms, not much in the way of large software applications.
I would recommend this solution to others, and I am already promoting it.
I am suggesting that all of my clients migrate from on-premise active directory to a Microsoft view because, with the current COVID, many of our users work from home. I just wanted to point out that almost all of our users work from home. They are currently working on the roaster. Half of the company works from home, while the other half works on-site. Having active and SharePoint, is really assisting them in working from home.
I would rate Azure Active Directory a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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