Try our new research platform with insights from 80,000+ expert users
reviewer1283088 - PeerSpot reviewer
Solution architect at a insurance company with 5,001-10,000 employees
Real User
User-friendly with good pricing and easily customizable
Pros and Cons
  • "The single sign-on of the solution is the most valuable aspect."
  • "We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications."

What is our primary use case?

We primarily use the solution only for the employees. It offers a single sign-on to business applications. Internal modern applications also go through Azure Active Directory, however, we use Active Directory for the legacy ones. (Kerberos).

How has it helped my organization?

It takes a couple hours to add SSO to new business SaaS. The Azure AD Marketplace has all the applications we bought so far as built-in templates.

What is most valuable?

The single sign-on of the solution is the most valuable aspect.

The initial setup is straightforward.

The solution offers good bundles that include Office 365. 

The pricing is pretty decent.

The product is pretty user-friendly and offers good customization capabilities.

What needs improvement?

We find that most of the new features are in preview for too long. It gives you the announcement that there's a new feature and yet, most of the time, it takes more than one year to have it generally available. Often we have to go and sometimes just use a preview without support. 

We cannot run all the configurations from the APIs. I would like to have something that has code and to just be able to back up and apply my configuration. Right now, we are managing more Azure tenants. It's hard to keep all of those configurations at the same level, the same value.

We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for applications. That way, when adding a new applications I don't have multiple conditional access to modify. 

One of the main requests from our security team is the MFA challenge. Azure, by default, is more user-friendly. We have a lot of debates with the security team here as the MFA doesn't pop up often enough for them. From an end-user perspective, it's a better user experience, as users generally prefer fewer pop-ups, however, security doesn't like it. It's hard for security to add. 

We don't have Azure Premium P2 yet, however, most of the advanced security features are in the P2, and it costs a lot more money.

Buyer's Guide
Microsoft Entra ID
June 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,687 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for four years at this point.

What do I think about the stability of the solution?

The solution is relatively stable. The only issue we have is that there's a lot of things on Azure that are synchronous. Sometimes it takes time for changes to apply, and it kind of depends on the time of the day. A lot of the time we're happy with it, however, sometimes it creates a bizarre issue that is difficult to troubleshoot.

What do I think about the scalability of the solution?

The solution is quite stable. If an organization needs to expand it out, they can do so rather easily.

We have about 9,000 people in our organization using the solution.

How are customer service and support?

While the technical support is good, you need premium support. The standard support is more for small enterprises. We have the premium support and with the premium support, it's much better. There's a direct line to the correct type of support. It's very good.

Which solution did I use previously and why did I switch?

We previously used SiteMinder from Computer Associates. The main reason we migrated to Azure was for the integration with Office 365. It then became our primary authentication source for the employees.

How was the initial setup?

The initial setup is not too complex. It's pretty straightforward.

What about the implementation team?

We didn't need the assistance of an integrator, reseller or consultant for deployment. We were able to handle everything in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing is really great and Office 365 packages are good. We don't pay for it separately. It's included in our package and the APIs are really great. I'm not sure of the exact cost of Azure. It's a package deal.

Which other solutions did I evaluate?

We've looked into Okta for B2B and B2C clients, not necessarily for our internal employees.

What other advice do I have?

We're just a customer.

We're using the latest version of the solution.

I would recommend the solution for employees. It's a really great tool. However, we tried it also for consumers, for clients for B2B and B2C. For me, it isn't really a great production product. We researched Okta for that.

Overall, I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President - Network and Infrastructure at NJA LLC
Real User
Great access control aspect of authentication, has an easy single-sign-on and is quite stable
Pros and Cons
  • "The single sign-on is very convenient for us."
  • "It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient."

What is our primary use case?

We just use the solution for the authentication and the provision access control, among other tasks.

What is most valuable?

The access control aspect of the authentication is the solution's most valuable aspect.

The single sign-on is very convenient for us.

What needs improvement?

It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient.

For how long have I used the solution?

I've been using the solution for about a year.

What do I think about the stability of the solution?

The solution is quite stable. I haven't heard any bad things about it. It doesn't crash or freeze. I can't say that I've seen bugs or glitches. It seems to be very reliable so far.

What do I think about the scalability of the solution?

I believe the solution is scalable, although I have not tried to scale it myself personally.

We have many people on the system, including doctors, nurses, practitioners, assistants, etc. It might be around 100 people, give or take.

How are customer service and technical support?

I've never dealt with technical support for any reason. I wouldn't be able to evaluate their services or discuss their level of responsiveness.

How was the initial setup?

I didn't handle any aspect of the implementation, as I'm not technical in any way. I wouldn't be able to specify if it was complex or straightforward or how the deployment went.

What's my experience with pricing, setup cost, and licensing?

I don't have any insights into the licensing costs. I'm not a part of the accounting or payment process.

What other advice do I have?

Our organizations has a few partnerships with Microsoft.

I don't know which version of the solution we're using. It's most likely the latest, due to the fact that it's a cloud deployment.

The only advice I have for other organizations considering the solution is this: just make sure that you have the right requirements. It's never a carbon copy. Every environment has different needs and requirements.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Entra ID
June 2025
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
859,687 professionals have used our research since 2012.
Service Delivery Manager Cloud & Infrastructure Solutions at Nile
Real User
Enables our clients to build new environments and virtual machines
Pros and Cons
  • "The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
  • "I would rate it an eight out of ten. The price plays a factor in the rating."

What is our primary use case?

Most of my customers use Active Directory Premium for condition and access scenarios that they need to comply with my conditions to access my resources. They also build new environments, virtual machines, and some other products like SQL on the infrastructure as a service. There are some customers that use Microsoft Intune, which is mobile device management. Microsoft Intune is a cloud.

What is most valuable?

The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time.

What needs improvement?

Microsoft has a feedback page, in which if anyone has any suggestions or feedback, you can send them to them. They have all of the technical resources available on the internet, on their website. In case you need the support, you can easily open a ticket with them because you already have a subscription and you are eligible to open a ticket.

For how long have I used the solution?

I've been working with Active Directory for twelve years. I have experience with Microsoft Active Directory Virtualization like Hyper-V systems in the family for Microsoft. So, this is a 12-year journey, it has been 12 years of experience with this product.

It's currently on-premise but because of COVID, a lot of our clients are moving to the cloud. 

How are customer service and technical support?

I have contacted technical support many times for the cloud. They are good. But for on-prem, they have recently started becoming delayed. Maybe the technical resources are not very good. I know Microsoft, they are focusing on the cloud solutions more than the on-premise solutions. The support for on-premises has become not as at previous times. But for cloud solutions, they are good.

How was the initial setup?

The initial setup complexity is based on the scenario. If it's infrastructure as a service where you are building VMs, it could take you one day to complete your setup for virtual machines. 

What other advice do I have?

Whether or not I would recommend this solution, would depend on the users' needs. If their use cases fit what Microsoft provides, then I would recommend it. 

I would rate it an eight out of ten. The price plays a factor in the rating. Customers are not oriented with a cloud solution, they move forward very slowly towards the cloud, because maybe in my country big sectors, like the banking sectors, don't deal with the cloud. So customers see this and don't want to use the cloud either. They fear for their security and privacy. Although Microsoft assures that they protect their customer's data and privacy.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Software Engineer at a computer software company with 10,001+ employees
Real User
Easy to manage and integrates well with third-party applications
Pros and Cons
  • "The ability to grant access to other organizations is helpful."
  • "Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click."

What is our primary use case?

We are a software development company and solution provider, and this is one of the products that we implement for our clients.

This is an easy way to give users access to applications. I can share access with other organizations outside of our network.

What is most valuable?

This solution is easy to manage.

The ability to grant access to other organizations is helpful.

It integrates well with a large number of applications.

What needs improvement?

Microsoft needs to add a single setup, so whenever resources join the company or are leaving the company, all of the changes can be made with a single click.

I would like to see a secure, on-premises gateway that offers connectivity between the physical servers and the cloud. The capability already exists, but it is not secure enough when the setting is marked private.

For how long have I used the solution?

I have been using Microsoft Azure Active Directory Premium for about a year.

What do I think about the stability of the solution?

In the time that I have been using Microsoft Azure, I haven't had any problem with stability.

What do I think about the scalability of the solution?

This is the right platform if you are looking for scalability. We have more than 100,000 users.

How are customer service and technical support?

We have not needed to use technical support. 

We have a couple of contacts in the Microsoft team, so we will reach out to them in case we have any questions.

Which solution did I use previously and why did I switch?

I have recently been working with Okta, and I find that most organizations are moving toward it. With this in mind, I think that Microsoft has to take care, and consider why so many people are switching. The most important reason is the single setup. Once they set up Okta, it's easy for the organization.

How was the initial setup?

I have been working in Microsoft Azure for a long time and I find the initial setup to be easy.

What about the implementation team?

For maintenance, we have a team of 20 administrators and developers.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid on a monthly basis and the cost depends on the number of users. There are no charges in addition to this.

What other advice do I have?

The suitability of this solution depends on the technology and the environment at the organization. Many companies are still transitioning to the cloud, leaving part or all of their data on-premises. Ultimately, it depends on the data that they have and their preference or requirements for keeping it on-premises. In some cases, people want to move only non-private data to the cloud. All of these things have to be considered before implementing Azure Active Directory.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Infrastructure and Cloud Principle Specialist at a tech services company with 1,001-5,000 employees
Real User
Integrates well with Microsoft products but configuring third-party solutions can be difficult
Pros and Cons
  • "Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration."
  • "I would like it to be easier to integrate third-party applications."

What is our primary use case?

We use Azure AD for sign-on security as well as for our customers' Microsoft 365 solutions. We help migrate our customers from the traditional Active Directory, and to use Exchange Online and Microsoft Teams. We use Azure AD to secure their login processes with multi-factor authentication. In some specific cases, where there are specific applications, databases, or Active Directory login information about users, we integrate Azure AD with those elements.

What is most valuable?

Multi-factor authentication really secures our environments and gives us the flexibility to use location-based policies. Azure AD also gives us a lot of flexibility in our scope of integration.

It's easy to configure Microsoft products with Azure AD. It is almost an instant integration. In hybrid installations it is a bit more complex to configure, but not that much. In short, it is good for most Microsoft customers and the products they use.

What needs improvement?

Some of the features related to authentication could be made clearer. In my last organization, I tried to integrate a third-party education solution with Azure AD, but it was a bit difficult to configure. I would like it to be easier to integrate third-party applications.

For how long have I used the solution?

I have been using Azure AD for three or four years.

What do I think about the stability of the solution?

It's a stable product. I haven't encountered any problems or bugs.

What do I think about the scalability of the solution?

The solution is very scalable.

How was the initial setup?

In general, there is no problem in configuring Azure AD. It's not hard. But, as I said, configuring third-party, open-source applications with it is a little bit difficult.

We usually set aside one day to configure Azure AD for new organizations. In general, it takes one person to maintain it, perhaps two in some cases.

What other advice do I have?

We have faced a few little problems in our customers' hybrid environments. Backing up the ADFS (Active Directory Federation Services) is very important, but some of our customers didn't do so and they lost their ADFS proxy servers. That is one of the important lessons I have learned. In those cases we had to reconfigure almost everything. It's simple to back up ADFS, so I would advise doing so.

But from the user's point of view, we've faced no problems. It works well.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Smooth, easy to use, and easy to set up
Pros and Cons
  • "The performance is good."
  • "We would like to see more system updates."

What is our primary use case?

We are using the solution primarily for demo purposes. We use active data cases from Microsoft. You can run different kinds of virtual machines and different kinds of services. We're currently using it in production.

What is most valuable?

It's very smooth and very easy to use. 

The performance is good. 

The product is stable.

It's quite scalable.

The initial setup is not complex.

What needs improvement?

We would like to see more system updates. They should happen more frequently.

For how long have I used the solution?

I've used the solution for a while. 

What do I think about the stability of the solution?

The stability has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale if you need it to.

About350 people use the solution in our organization.

How are customer service and support?

Their support is not great when you are using cloud solutions, however, when you are using cloud solutions, it's very smooth and very effective. We haven't had any issues. 

Which solution did I use previously and why did I switch?

I'm not sure if a different solution was used previously.

How was the initial setup?

The installation was not complex. It was pretty simple and pretty straightforward.

The deployment is pretty fast. It takes ten minutes, at a maximum, to set up.

You only need one person for deployment and maintenance. 

What about the implementation team?

I didn't need the help of any third-party integrator or consultant. I was able to handle it myself. 

What's my experience with pricing, setup cost, and licensing?

The solution is pretty affordable. Sometimes you can get a Microsoft voucher to get some sort of discount.

What other advice do I have?

I'd rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1209912 - PeerSpot reviewer
CSO at a tech services company with 11-50 employees
Reseller
Reasonably priced, and straightforward
Pros and Cons
  • "It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it."
  • "Many people believe that the Azure Active Directory is overly complicated and antiquated."

What is our primary use case?

Anyone who moves to Azure must have Azure Active Directory.

Azure Active Directory is identity management.

What is most valuable?

It's something we have to deal with every day. It is present. If you're in a domain environment, you'll need it to log in. If you work in a Microsoft-centric environment, you can't avoid it.

It's in the background and anyone who is a member of a Windows domain must have it.

What needs improvement?

Many people believe that the Azure Active Directory is overly complicated and antiquated.

Active Directory Windows hasn't evolved that much in over 20 years. Azure Active Directory, has a few nuanced elements. It's fairly straightforward.

For how long have I used the solution?

I have been dealing with Azure Active Directory for well over 25 years.

What do I think about the stability of the solution?

Azure Active Directory is very stable.

What do I think about the scalability of the solution?

Azure Active Directory is quite scalable.

How was the initial setup?

When you've been dealing with a piece of technology for 25 years, it's simple, but the public perceives it to be complicated and antiquated.

What's my experience with pricing, setup cost, and licensing?

Active Directory is a Windows component that requires a per-user license. If you're on Azure, it can be free or it's incorporated,  at no extra cost, or it can become extremely complicated.

If there is a cost, it is not expensive, but you have to have it if you are running an Active Directory environment. It's a have to have, not a nice to have.

What other advice do I have?

We are partners with Microsoft.

I would rate Azure Active Directory an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1404414 - PeerSpot reviewer
IT Functional Analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Scalable, reliable, and easy to use
Pros and Cons
  • "Azure Active Directory has been very useful for our company, it is not difficult to use."
  • "Azure Active Directory could improve the two-factor authentication."

What is our primary use case?

We are using Azure Active Directory in our company at a group level.

What is most valuable?

Azure Active Directory has been very useful for our company, it is not difficult to use.

What needs improvement?

Azure Active Directory could improve the two-factor authentication.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

The stability of Azure Active Directory is good.

What do I think about the scalability of the solution?

Azure Active Directory is scalable.

We have approximately 1,000 users using this solution. Not everyone is using Azure Active Directory but the ones involved in the cloud are.

How are customer service and support?

I have not used technical support.

How was the initial setup?

The initial setup was very easy for Azure Active Directory.

What other advice do I have?

My advice to others is if they're going to move to the Azure Cloud Platform, this could be a highly valuable add-on, in order to take care of authentication matters in general. It's a very useful tool and not difficult to use.

I rate Azure Active Directory an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.