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Solutions Specialist at RV BYGGERI
Real User
Has good MDM and MI features
Pros and Cons
  • "I like Intune's MDM and MI."
  • "I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution."

What is most valuable?

I like Intune's MDM and MI.

What needs improvement?

I would like it if Intune could manage MacOS or iOS directly. Right now, we have to use a third-party solution. 

For how long have I used the solution?

I've been working with Intune for four years

What do I think about the stability of the solution?

I think Intune is more stable compared to five years ago.

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What do I think about the scalability of the solution?

Intune's scalability is better now that it's on the cloud. We can deploy to all of our devices without performance suffering.  

How are customer service and support?

Microsoft support is good.

How was the initial setup?

My customers usually do a pilot project. Then it goes to the IT department after that. If they are happy with the features and functionality, then they will deploy it to the users. We typically have no problems, but sometimes we face issues with older devices.

What's my experience with pricing, setup cost, and licensing?

I would like to see Microsoft offer discounts for larger Intune deployments.

What other advice do I have?

I rate Intune nine out of 10. If the user is working with a Microsoft device or license, Intune is really powerful because it has a bundled license. Still, if we need to manage another system, Intune is too expensive. If the ecosystem is Microsoft, I recommend Intune because it's Microsoft's end-to-end solution. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer948819 - PeerSpot reviewer
Systems and Networks Engineer at a insurance company with 1,001-5,000 employees
Real User
Scalable with good technical support and a simple setup process
Pros and Cons
  • "The scalability is quite good."
  • "The dashboard and interface could be better. It would be ideal if it was easier to use."

What is most valuable?

The scalability is quite good.

It's a very necessary product in today's technological landscape. 

What needs improvement?

I can't speak to many aspects of the solution that need improvement.

The dashboard and interface could be better. It would be ideal if it was easier to use.

For how long have I used the solution?

I've been dealing with the solution for four years.

What do I think about the stability of the solution?

I have found the solution to be very stable. 

What do I think about the scalability of the solution?

The solution is extremely scalable. 

How are customer service and support?

I have had a few experiences with technical support from Microsoft. It's a very interesting support that they provide. We work closely with them, and, when we do work together, it's better.

Which solution did I use previously and why did I switch?

Before choosing this solution, we did not use any other product.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

I handled the implementation myself. 

What other advice do I have?

We are a Microsoft partner.

Overall, it's a very interesting product.

I'd rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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reviewer1684548 - PeerSpot reviewer
Advisor at a tech services company with 201-500 employees
Real User
Plenty of useful features, highly stable, responsive support
Pros and Cons
  • "All of the features are amazing, such as identity governance and privileged identity management."
  • "Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions."

What is our primary use case?

I have been using Azure Active Directory mainly for access management, identity governance, access reviews, and patent management.

What is most valuable?

All of the features are amazing, such as identity governance and privileged identity management.

What needs improvement?

Azure Active Directory could benefit by adding the capability for identity life cycle for the on-premise solution. For example, an HR solution, which is built on-premise or, in general, better on-premise capable solutions.

For how long have I used the solution?

I have been using Azure Active Directory for approximately four years.

What do I think about the stability of the solution?

Azure Active Directory is highly stable.

What do I think about the scalability of the solution?

I have found Azure Active Directory to be scalable.

How are customer service and support?

Every time I open a support case or support ticket, the response is very quick. They have been able to have a resolution to the issues I have had in a timely manner.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The E5 plan we are using contains the premium plans for Azure Active Directory. We are not paying only for the Azure Active Directory Premium licenses. We have it already included within our E5 plan.

What other advice do I have?

I would recommend Azure Active Directory to others. it is integrated with all Microsoft platforms. It has a lot of useful features that can help security IT administrators.

I rate Azure Active Directory a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
it_user1488543 - PeerSpot reviewer
Vice President, Product Engineering at Logitix
Real User
Robust, and ideal for user management and group management
Pros and Cons
  • "The portal version of the Azure active directory is pretty robust."
  • "The integration between the Azure active directory and the traditional active directory could be improved upon."

What is our primary use case?

We have an Azure active directory and we also have our own on-prem AD instances.

We basically use the solution for user management, group management, policy management.

What is most valuable?

The portal version of the Azure active directory is pretty robust.

The solution is very good for different types of management, including, user, group and policy management requirements.

What needs improvement?

The integration between the Azure active directory and the traditional active directory could be improved upon. We have two active directories that are installed on virtual machines, which are traditional active directories. The interactions between the two are very limited. For example, I could modify users in our own private instances of AD, however, they won't propagate up to the Azure active directory and vice versa. For us, the integrations are the biggie between the on-prem or the self-hosted AD versus Azure AD.

The traditional AD instances that we maintain have UIs that are very archaic and monolithic and very difficult to navigate. They should update the UI to make it easier to navigate and make it overall more modern.

For how long have I used the solution?

We've been using the solution for a while. We are actively using it now.

What other advice do I have?

We're using the latest version of the solution at this time.

In general, I would rate this solution at an eight out of ten.

If there were better integration capabilities between active directories, I would likely rate this product higher.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vice President of Technology at Ecuity Edge
Reseller
User authentication that is reliable and scales well
Pros and Cons
  • "The most valuable feature is the ease of scalability."
  • "I think the documentation and configuration are both areas that need improvement."

What is our primary use case?

I am using this product for user authentication.

What needs improvement?

I think the documentation and configuration are both areas that need improvement. 

The product changes and gets updated, but the documentation doesn't keep pace.

The initial setup could be simplified.

I would like to see a better UI tool.

For how long have I used the solution?

The company has been using this solution for approximately four years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not experienced any issues.

What do I think about the scalability of the solution?

Microsoft Azure Active Directory Premium is a scalable solution. It scales very well.

We all use this solution daily. We are a team of five the company.

Which solution did I use previously and why did I switch?

The most valuable feature is the ease of scalability.

How was the initial setup?

The initial setup is fairly complex.

We are a smaller company and it only took us two days to deploy.

What about the implementation team?

We did not use an integrator, we used in-house knowledge.

What other advice do I have?

If you are familiar with Microsoft, this is the product to use.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
PeerSpot user
Chief Executive Officer at ZDAPT
Real User
Helpful B2B connectors with an interface that is well laid out and easy to navigate
Pros and Cons
  • "The interface is well laid out and it is easy to navigate."
  • "My only pain point in this solution is creating group membership for devices."

What is our primary use case?

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

What is most valuable?

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

What needs improvement?

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

For how long have I used the solution?

We have been using Active Directory Premium for four years.

What do I think about the stability of the solution?

This is a stable product.

How are customer service and technical support?

I have only used technical support on one occasion and I found it to be pretty good.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer5368 - PeerSpot reviewer
Solution Engineer at a government with 1,001-5,000 employees
Real User
Supports our expansion of services to the cloud, but the MyApps interface needs enhancement
Pros and Cons
  • "This solution serves as the basis to understand the MS SSO and MFA capabilities."
  • "The SSO MyApps interface is very basic and needs better customization capabilities."

What is our primary use case?

We use this solution to extend on-premises Active Directory to the cloud.

How has it helped my organization?

This solution will support the expansion of services and servers into the cloud.

What is most valuable?

This solution serves as the basis to understand the MS SSO and MFA capabilities.

What needs improvement?

The SSO MyApps interface is very basic and needs better customization capabilities.

For how long have I used the solution?

We have been using this solution for six months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Enterprise Security Architect at Energir
Real User
Improved user experience with SSO logins but requires role-based access controls

What is our primary use case?

How has it helped my organization?

Improved user experience with SSO logins.

What is most valuable?

Keeping the same credentials as Active Directory.

What needs improvement?

Role-based access controls.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Entra ID Report and get advice and tips from experienced pros sharing their opinions.