Microsoft Entra ID Reviews

We use Microsoft Authenticator as well as Microsoft SMS Authenticator. Normally, we enable MFA for all users who have email access and application access. Users can choose which authenticator they want to use. Based on their convenience, they enable Microsoft Authenticator or Microsoft SMS Authenticator. Almost 80% to 90% of users use Microsoft SMS Authenticator. Users who travel a lot choose Microsoft Authenticator. 

We are using the latest version. It is updated by default, and we don't have to update the application. It is also automatically updated on mobile.

It has been stable, and we haven't had any issues since we started to use it. 

Microsoft Authenticator is as easy as Google Authenticator, but it is not open to all types of applications. Google Authenticator is integrated with other third-party platforms and applications, whereas Microsoft Authenticator is not. It should have more integration with third-party platforms and applications.

I have been using this solution for the last two years.

It is stable.

We didn't have any issues or concerns. Therefore, we have never raised a ticket for Microsoft Authenticator.

The initial setup is very easy. You have to enable MFA on the portal for a user, and you have to put the user's phone number. The user can then log in with Azure ID. The user is redirected to the second level of code authenticator and receives an SMS on the mobile. The user needs to enter the OTP.

It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it.

We will keep using Microsoft Authenticator as a secondary solution. We prefer Microsoft SMS Authenticator over Microsoft Authenticator. 

I would recommend this solution to others. I would rate Microsoft Authenticator a nine out of ten.

Typically, we have applications deployed within the office network that we need to make accessible to our staff outside of the bank. Some of them are also our clients, but mainly, this is for people working in the region.

So without having to put them behind firewalls, what we opted to do is publish them to the proxy. This means that they can then come in via a secure port and begin to access the resources as if they were internally and securely within the network.

The most valuable feature is the ability to set up conditional access, where you can enforce users to connect using multifactor authentication. This is one of the things that we are using it for. It means that users who are accessing the applications remotely are authentic.

Technical support could be faster.

I have been using this product for three years.

This solution is stable and we plan to increase our usage.

It is a scalable product. It can be deployed in a highly available manner, where you have to have two or three connectors. We have approximately 7,000 users.

We are satisfied with the technical support from Microsoft, although it could be faster.

This product is part of our enterprise license and we did not previously use a different one.

This is a cloud service, so the initial setup is straightforward. It is not complex.

For each request, it does not take very long.

We deployed this product ourselves.

No staff is required for maintenance.

This product is sold as part of the enterprise package and our licensing fees are paid on a yearly basis. You can get it as an add-on and it's not expensive.

I have not evaluated other solutions, which makes it difficult to tell what additional features I would like to see in the future. It is sufficient and adequate for our current use case.

In our current use case, there is nothing that is lacking. This is definitely a product that I can recommend for other users.

I would rate this solution an eight out of ten.

I am using this product for user authentication.

I think the documentation and configuration are both areas that need improvement. 

The product changes and gets updated, but the documentation doesn't keep pace.

The initial setup could be simplified.

I would like to see a better UI tool.

The company has been using this solution for approximately four years.

We are using the latest version.

It's a stable solution. We have not experienced any issues.

Microsoft Azure Active Directory Premium is a scalable solution. It scales very well.

We all use this solution daily. We are a team of five the company.

The most valuable feature is the ease of scalability.

The initial setup is fairly complex.

We are a smaller company and it only took us two days to deploy.

We did not use an integrator, we used in-house knowledge.

If you are familiar with Microsoft, this is the product to use.

I would rate Microsoft Azure Active Directory Premium an eight out of ten.

We just use the solution for the authentication and the provision access control, among other tasks.

The access control aspect of the authentication is the solution's most valuable aspect.

The single sign-on is very convenient for us.

It would be ideal if the solution moved to a passwordless type of environment. It's the future of authentification. It's also more secure and convenient.

I've been using the solution for about a year.

The solution is quite stable. I haven't heard any bad things about it. It doesn't crash or freeze. I can't say that I've seen bugs or glitches. It seems to be very reliable so far.

I believe the solution is scalable, although I have not tried to scale it myself personally.

We have many people on the system, including doctors, nurses, practitioners, assistants, etc. It might be around 100 people, give or take.

I've never dealt with technical support for any reason. I wouldn't be able to evaluate their services or discuss their level of responsiveness.

I didn't handle any aspect of the implementation, as I'm not technical in any way. I wouldn't be able to specify if it was complex or straightforward or how the deployment went.

I don't have any insights into the licensing costs. I'm not a part of the accounting or payment process.

Our organizations has a few partnerships with Microsoft.

I don't know which version of the solution we're using. It's most likely the latest, due to the fact that it's a cloud deployment.

The only advice I have for other organizations considering the solution is this: just make sure that you have the right requirements. It's never a carbon copy. Every environment has different needs and requirements.

I'd rate the solution eight out of ten.

Most of my customers use Active Directory Premium for condition and access scenarios that they need to comply with my conditions to access my resources. They also build new environments, virtual machines, and some other products like SQL on the infrastructure as a service. There are some customers that use Microsoft Intune, which is mobile device management. Microsoft Intune is a cloud.

The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time.

Microsoft has a feedback page, in which if anyone has any suggestions or feedback, you can send them to them. They have all of the technical resources available on the internet, on their website. In case you need the support, you can easily open a ticket with them because you already have a subscription and you are eligible to open a ticket.

I've been working with Active Directory for twelve years. I have experience with Microsoft Active Directory Virtualization like Hyper-V systems in the family for Microsoft. So, this is a 12-year journey, it has been 12 years of experience with this product.

It's currently on-premise but because of COVID, a lot of our clients are moving to the cloud. 

I have contacted technical support many times for the cloud. They are good. But for on-prem, they have recently started becoming delayed. Maybe the technical resources are not very good. I know Microsoft, they are focusing on the cloud solutions more than the on-premise solutions. The support for on-premises has become not as at previous times. But for cloud solutions, they are good.

The initial setup complexity is based on the scenario. If it's infrastructure as a service where you are building VMs, it could take you one day to complete your setup for virtual machines. 

Whether or not I would recommend this solution, would depend on the users' needs. If their use cases fit what Microsoft provides, then I would recommend it. 

I would rate it an eight out of ten. The price plays a factor in the rating. Customers are not oriented with a cloud solution, they move forward very slowly towards the cloud, because maybe in my country big sectors, like the banking sectors, don't deal with the cloud. So customers see this and don't want to use the cloud either. They fear for their security and privacy. Although Microsoft assures that they protect their customer's data and privacy.

This product manages access for our compute space that includes Office 365, Salesforce, and other solutions.

The most valuable features are the B2B connector and the external identity connection functionality. These are helpful.

User group management works well.

The interface is well laid out and it is easy to navigate. You can get to things quickly and it works.

The portal allows you to create reports, which is a nice feature.

My only pain point in this solution is creating group membership for devices. This is something that could be improved. Essentially, I want to be able to create collection groups, or organizational units and include devices in there. I should be able to add them in the same way that we can add users.

We want to be able to create members as devices in groups, without having to leverage a dynamic group membership with queries. I want to be able to just pick machines, create a group, and add them.

We have been using Active Directory Premium for four years.

This is a stable product.

I have only used technical support on one occasion and I found it to be pretty good.

The initial setup is straightforward.

I have not used this product to its full extent but from what I have used, I find that it works well.

My advice for anybody who is implementing AD Premium is to understand what it is that they're going to use and how they're going to manage identity. I suggest doing a lot more in terms of identity governance.

I would rate this solution a nine out of ten.

We use this solution to extend on-premises Active Directory to the cloud.

This solution will support the expansion of services and servers into the cloud.

This solution serves as the basis to understand the MS SSO and MFA capabilities.

The SSO MyApps interface is very basic and needs better customization capabilities.

• Office 365 authentication
• SSO for ServiceNow
• SSO for other cloud applications.

Improved user experience with SSO logins.

Keeping the same credentials as Active Directory.

Role-based access controls.