What is our primary use case?
My main use case for
Mimecast Insider Risk Management and Data Protection is to examine our
SharePoint, OneDrive, and Teams platforms within our Microsoft Collaboration environment.
A specific example of how I'm using Mimecast with those Microsoft platforms is that we are checking what is currently being shared on that collaboration, what data might be leaving our organization, and we are putting controls in place to be notified of what is entering and also leaving our organization.
Mimecast Insider Risk Management and Data Protection becomes part of our challenge management because we are addressing the challenge of not having a data loss prevention tool in place. Since we don't have a DLP solution, this can be utilized to cover that space.
What is most valuable?
The best features that Mimecast Insider Risk Management and Data Protection offers include data security, which is about securing our organizational data. Data security is the best feature that comes with Mimecast Insider Risk Management and Data Protection. In terms of governance, we are able to ensure that the integrity of our data is maintained, as well as the confidentiality.
Mimecast Insider Risk Management and Data Protection helps me ensure the integrity and confidentiality of my data by filtering our emails. It is also our email backup solution where if our on-premises emails are not working, we can access our emails via Mimecast Insider Risk Management and Data Protection. We are also archiving through Mimecast Insider Risk Management and Data Protection. It serves as our email continuity solution. When filtering, we are filtering against phishing, spam, and other threats to ensure that our environment does not get compromised by those attacks.
Mimecast Insider Risk Management and Data Protection is not just about filtering; it is also an email continuity platform. For me, that is the best feature currently for us because if we are unable to access our emails, we know we can go to Mimecast Insider Risk Management and Data Protection to access our emails. Even if we are hit by a disaster, we know that we are still covered with Mimecast Insider Risk Management and Data Protection for our emails.
Mimecast Insider Risk Management and Data Protection has positively impacted my organization by giving us more visibility in terms of what our users are doing or which data they are sharing. Our organization is a high-profile judiciary organization in South Africa, so that visibility of what data has been shared and where is very important. Mimecast Insider Risk Management and Data Protection has afforded us that opportunity.
That visibility has made a difference by improving compliance because when we report to the Auditor-General, we are able to pull reports and show that this is the data that is currently being shared or traversing through our organization. Since we don't have a DLP solution, Mimecast Insider Risk Management and Data Protection is now covering us on that front.
What needs improvement?
Mimecast Insider Risk Management and Data Protection can be improved because we struggled with configurations. I suggest that Mimecast provide training and certification on that component and ensure that alerts are more accurate, including the fine-tuning of the alerts.
In terms of integration with other tools, there should be a look at the firewalls for integration to the perimeter security.
For how long have I used the solution?
I have been using Mimecast Insider Risk Management and Data Protection for approximately three to four months.
What do I think about the stability of the solution?
Mimecast Insider Risk Management and Data Protection is stable.
What do I think about the scalability of the solution?
Mimecast Insider Risk Management and Data Protection has been able to keep up with our organization's growth, including adding more users, expanding across departments, and adapting to larger data volumes.
How are customer service and support?
The customer support is excellent.
Which solution did I use previously and why did I switch?
When I joined the organization, they were already on Mimecast Insider Risk Management and Data Protection. From other organizations, I have used other solutions, but at this organization, I have used Mimecast Insider Risk Management and Data Protection since I joined.
How was the initial setup?
My experience with pricing, setup cost, and licensing is good overall because we have the best account manager, so that experience was not problematic.
What was our ROI?
I cannot share a return on investment yet because we are still evaluating to determine the return on the investment.
Which other solutions did I evaluate?
Before choosing Mimecast Insider Risk Management and Data Protection, we evaluated other options such as
Purview for the DLP solution, and cost made us move away from Microsoft.
What other advice do I have?
My advice to others looking into using Mimecast Insider Risk Management and Data Protection is to proceed with it because it is a solution worth implementing. I would rate this product a 6 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.