What is our primary use case?
One of the use cases is that we do site-to-site replication, DR. Everything is controlled through Prism Pro: DR replication, runbooks, retention policies. We also use some of the playbooks for automated actions.
How has it helped my organization?
Administration of our virtual environment has been streamlined. We can go to Prism Pro and look at anything from VM performance down to our DR. We can customize dashboards to get what we want to look at on a daily basis, all in one place. We've put some of the critical things on the custom dashboard like disk latency performance. It's like a one-stop shop to manage our entire infrastructure. It has cut down on management efforts significantly. It has saved us about eight hours per week.
What is most valuable?
The most valuable feature is definitely the disaster recovery portion, which they call Xi Leap. It's included in the licensing. Before, we were on a solution that charged extra for DR software. And with Prism Pro, not only can we manage all of our other infrastructure in addition to our DR, in the same console, but we can set up recovery points. We can also set up scripts to run, so it gives us everything we need to have a solid DR plan in place.
It's very similar to Prism Element. It's very easy to use. The navigation is all on the left side and it's broken down into categories. It has a fast HTML5 interface, so you don't rely on any Java. Nutanix stays with its one-click mindset on this as well. There are very few clicks to get where you need to go. Overall, it's very easy to use and administer.
Prism Pro comes with capacity planning and runway analytics. We use those features, as well as provisioning and VM analytics that will tell us which virtual machines are using too many resources, or not enough resources, so we can right-size them appropriately. They're definitely very useful. By right-sizing the VMs we're not wasting CPU or RAM. The runway gives us an idea, for our budget year, about whether we might need to add another node to support our capacity. That is all very helpful.
What needs improvement?
The machine learning can be improved. There are a lot of false positives at times. For example, I'm actually looking at some alerts right now, that some service was restarted multiple times. It is like the same alert, spammed over and over again. But really, it turns out that that event didn't happen.
For how long have I used the solution?
We purchased it back in 2015.
What do I think about the stability of the solution?
The stability has been very good. We haven't had any outages or downtime with it. Even after upgrades, it comes right back up. We haven't experienced any issues with reliability or uptime.
What do I think about the scalability of the solution?
It's very scalable. We just have one Prism Pro VM. I know you can scale out the setup where you have multiple Prism Pro instances if you have a bigger environment. Our environment is small so we only needed one Prism Pro instance. That made it simple for us to get it up and going. If you do have multiple instances, they act like a cluster to balance out resources and manage different clusters. You can definitely scale out.
How are customer service and technical support?
Nutanix's support is well-known and they are really good. We haven't had an issue where they haven't worked with us. We call into an entry-level support and they're very knowledgeable, unlike some other companies you run into where tier-one support can be hit or miss. We've had good luck with them. We've opened over a dozen cases too.
Which solution did I use previously and why did I switch?
Back in the day, we had VMware and they had a similar Java-based interface, but that was five years ago. Our VMware licenses were coming up for renewal and we felt that VMware was too segregated. They were more of a traditional infrastructure where they separate the storage, separate the networks, and separate the hypervisors to manage. Nutanix, being hyper-converged, has everything in one portal.
How was the initial setup?
The initial setup of Prism Pro was straightforward. All you do is click a button in Prism Element and go through a wizard. Give it an IP, it downloads the binaries, and deploys it for you. It's very simple. You just put in the network information for Prism Pro and, within a few clicks, it's done.
It only took about 30 minutes to deploy.
What about the implementation team?
We didn't use a third-party. In our company, in addition to me there are four others who work in Prism Pro. The others include an infrastructure manager and three system administrators.
What was our ROI?
We have seen return on our investment with Prism Pro in terms of man-hours and ease of use. We've drastically reduced the time it takes to perform various functions and to handle management, especially when it comes to DRs. Our savings have mostly been in employee time.
What's my experience with pricing, setup cost, and licensing?
They can be very flexible. Pricing is always negotiable. You really need to analyze if you need the features or not. Do you need Prism Pro or can you get away with the basic Prism? You can also do a test drive of the features through a Nutanix-hosted cluster. So you can try before you buy. Work with your VAR on pricing because they'll be flexible.
Which other solutions did I evaluate?
We looked at SimpliVity. They're now part of HPE, but they were on their own company back then. SimpliVity requires you to have VMware licensing, so you also had to buy VMware. Nutanix has its own built-in hypervisor included. SimpliVity also had a hardware card in their server that could be a single point of failure. Nutanix is mostly software, which pretty much eliminates that failure domain.
What other advice do I have?
Try it for yourself. You can have a PoC where you can have a cluster on your site. There are different avenues to test it out before you move forward.
I think a lot of people get stuck in their ways with VMware or a traditional method. Don't be afraid to try something new. IT is always changing. Technology is getting better.
We're using it very extensively. We deal with all of our management from it. We check on our VM, deploy new VMs, manage reports, manage DR, manage playbooks, and we do our IT as well, for capacity planning and future runway support. We're 100 percent on it. We're completely off VMware, so everything is on Nutanix.
Which deployment model are you using for this solution?
On-premises
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