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Kyle Naidoo - PeerSpot reviewer
Systems Engineer at Tsogo
Real User
Mar 13, 2023
Manages itself; has one interface where you can see all of your servers
Pros and Cons
  • "I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM is only using four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Giga of RAM."
  • "While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well."

What is our primary use case?

I have about 85 virtual machines that rotate between cloud and on-premises. I use the tool for databases, applications, and service communications. I use the solution for my complete infrastructure. Since I work in a Casino, we have a lot of work on the databases with respect to our gaming applications and their servers. Our applications also run on workstations. Therefore, I use the Nutanix platform to store all our applications. I use it for file servers, email servers, DHCP, DNS servers, and domain controllers.

What is most valuable?

I like the solution's duplication feature. For example, there is a file created by an employee from the finance department. However, there are other employees working on that file, say from the surveillance department and gaming department. It’s about five people who work on that same file. So, Nutanix cross-checks all five versions and saves them as a single file. It saves document space by consolidating all five documents into one.

I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM only uses four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Gigs of RAM.

The solution also helps you save costs. In case your servers use less space, you can cut down your hard drive by 100 Gigabytes which you can provision for another server or create another server on the cloud.

What needs improvement?

While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well.

I would like them to improve the solution so that we can operate it live without switching off the VM. Switching off the VM causes downtime. It would be great to log back without switching off the VM and affecting the services.

For how long have I used the solution?

I have been using this solution for four years.

Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Nutanix is a scalable solution.

How are customer service and support?

I contact customer service and support at least two times a month. Their services are quite excellent since their response time is exactly the same as the SLA provider.

Which solution did I use previously and why did I switch?

I have used Hyper-V before Nutanix. 

How was the initial setup?

The solution was very easy to install. We had only three nodes to install since we moved from Hyper-V. The deployment process took us around four days to complete since we had to recreate the VMs on the Nutanix platform and move them over from Hyper-V. We created a VM called Nutanix Move on our Nutanix environment. Nutanix Move enables you to take a machine from the Hyper-V environment and convert it to the OS used in the Nutanix platform. I had 85 machines and downtime was an issue while deploying the solution. I had to do the switching over mostly during the night or early hours of the morning.

However, the process was quick. We recreated about 20 VMs a day which is quite impressive.

What's my experience with pricing, setup cost, and licensing?

The pricing is lower compared to Hyper-V.

What other advice do I have?

I would give a ten out of ten for the solution. Nutanix has saved our company from doing multiple general server checks which used to take around three to four hours in our old environment. Nutanix gets the checks done within 20 mins at the most. The solution's capabilities are endless. It is a stable product that will sustain your environment. It is really good and works like magic. Apart from Nutanix's pricing aspect, our company decided to use the solution because of technological advancement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2597016 - PeerSpot reviewer
Sr System Engineer at a tech services company with 11-50 employees
Real User
Top 10
Nov 30, 2024
Reduces management overhead, allowing the end users to directly access features but could be more flexible
Pros and Cons
  • "Nutanix Cloud Manager is a stable product compared to other vendors."
  • "The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial."

What is our primary use case?

The primary use case for Nutanix Cloud Manager is to distribute the workload for the infrastructure. It is used for virtualization and integrates with the front end to provide cloud features as a private cloud to the development and operations team, leading to less management overhead for the administrator team.

How has it helped my organization?

Nutanix Cloud Manager is a stable product compared to other vendors. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team, allowing the end users to directly access features and reducing integration time.

What is most valuable?

The file server is the best feature because it supports different vendors such as Microsoft Hyper-V and VMware without locking with a specific vendor. Nutanix is a stable product with fewer limitations compared to competitors like VxRail. It is beneficial for integrating with the front end to provide cloud features as a private cloud to development and operations teams. This reduces management overhead for the administrator team.

What needs improvement?

The product could be more flexible with plugins. Quick resolution of disconnection issues and errors in plugins is crucial. Sometimes plugins are not working well, and the resolution time is too long.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for around two years.

What do I think about the stability of the solution?

It is a stable product. Bugs, glitches, and downtime are minimal. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Scalability is good, and I would rate it a ten.

How are customer service and support?

Technical support is good. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I used VMware VCF before, but it was not as flexible compared to Nutanix.

How was the initial setup?

The initial setup was moderate. It required some understanding of clustering, so while it was doable, it was not very easy for every user to undertake.

What about the implementation team?

The deployment involved around ten people.

What was our ROI?

Setting up Nutanix Cloud Manager has saved a significant amount of time. Compared to VMware, the setup time was reduced by about twenty percent.

What's my experience with pricing, setup cost, and licensing?

The pricing is moderate. It is not cheap or expensive.

Which other solutions did I evaluate?

I used VMware VCF before, but it was not as flexible as Nutanix. I also considered VxRail.

What other advice do I have?

I would give Nutanix Cloud Manager a seven out of ten. The complete solution is overall good, but some improvement is required, especially with the flexibility of plugins and disconnection issues.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
reviewer2183781 - PeerSpot reviewer
IT Specialist at a manufacturing company with 5,001-10,000 employees
Real User
May 23, 2023
Provides great automation features that help automate critical processes
Pros and Cons
  • "It is a stable solution."
  • "They should include more use cases for automation in administering the environment."

What is our primary use case?

We use the solution to automate the business processes for our customers.

How has it helped my organization?

For our customers, the solution is an added value to their environment. It helps them automate critical processes instead of doing them manually.

What is most valuable?

The solution provides the best automation features.

What needs improvement?

They should include more use cases for automation in administering the environment.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The support team’s response time is good. Although, it depends on the criticality of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used PowerShell and Orchestrator before. In comparison, NCM provides better integration.

How was the initial setup?

The solution's initial setup is straightforward. There is a lot of documentation and webinars on Nutanix's portal to learn the implementation process.

What was our ROI?

The solution generates a return on investment. There is no need to appoint a resource as it automates the processes.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

NCM provides faster automation than manual operations. Its maintenance is less time-consuming due to the high availability of its infrastructure. In addition, it saves a lot of time as there is no need to generate reports and alerts. We can just read the insights data on the dashboard. It helps our executives to concentrate more on projects instead of operations.

I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Emmanuel Nguyen - PeerSpot reviewer
IT Architect at Anetys
Reseller
Top 5Leaderboard
May 14, 2023
Efficient VM management, user-friendly, reasonably priced, and responsive technical support
Pros and Cons
  • "The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers."
  • "There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future."

What is our primary use case?

I am not using the cloud manager myself. Instead, I am responsible for deploying and implementing it on behalf of my clients. My role solely involves deploying the manager.

From my company's perspective, our main use case for Nutanix revolves around Citrix. We use it for Citrix Cloud, Citrix on-premises, and sometimes for data center modernization. However, the main reason our customers continue to use Nutanix is its multi-cloud visibility and its ease of VM management.

One or two of our customers utilize the built-in playbooks depending on their level of maturity and available resources. The automation goals of these playbooks are important, but the extent to which they are adopted depends on the customer's IT team and their level of readiness.

We have just begun implementing this, so we don't have any feedback yet on how much time it will save on their projects using playbooks.

How has it helped my organization?

We only sell and deployed Nutanix. We don't sell anything else. Because we trust the value of the product and we don't have to manage other products and Nutanix is the best way to satisfy the customers.

Because of its easy deployment, sellability, and fast implementation, Nutanix is a preferred choice. It has excellent performance for workloads and is easy to migrate and move workloads. Additionally, it's simple to convert existing VMware Nutanix clusters to a Nutanix infrastructure, making DR and security easier. Overall, it provides a well-organized and seamless experience.

What is most valuable?

The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers.

What needs improvement?

I believe that Nutanix Central has the potential to enhance the features and management capabilities of the platform. In my opinion, Nutanix Central will be instrumental in further improving this aspect.

I don't anticipate needing any additional features in this area. While I may require new features such as load balancing with Nutanix Flow networking, I don't believe I'll need them from NCM.

Over the past year, we have seen several improvements in Nutanix Cloud Manager, including new dashboards for security and disaster recovery. Additionally, a new dashboard has been introduced.

There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future.

For how long have I used the solution?

I have been working with Nutanix Cloud Manager (NCM) for nine years.

What do I think about the stability of the solution?

The stability is good.

We have not had any problems with NCM.

What do I think about the scalability of the solution?

The goal is to optimize what they currently have and detect any anomalies, particularly in terms of security, for future expansion. This is why they are using it.

Perhaps it would be better if NCM could be optimized to consume fewer resources.

How are customer service and support?

The support team for Nutanix is exceptional. 

The support provided by Nutanix is the best I have ever experienced. 

Whenever we open a case, the solution is provided quickly with excellent quality. The support team is composed of knowledgeable individuals who can address issues effectively.

I would rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

Previously, I worked with vRealize Operation Automation.

In my opinion, VMware is not as user-friendly as NCM, which is why I did not choose it for our project.

How was the initial setup?

I think NCM is a valuable tool and can provide evidence of its usefulness, but sometimes the decision not to use it comes down to budget constraints.

We don't handle the deployment process ourselves, but it really depends on the specific use case. For many of our customers, their use case revolves around Citrix. As a result, some customers don't require Nutanix Central, since they only run Virtual Delivery Agents (VDA) on the cluster. Therefore, the decision to use Nutanix Central or other tools really depends on the specific requirements of the customer's use case.

The default deployment is okay.

What was our ROI?

We have experienced a positive return on investment due to the VM efficiency that Nutanix provides. It has allowed us to optimize our infrastructure and reduce the number of on-desk nodes. This has enabled us to redirect the budget towards other solutions or add more nodes and features.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the pricing is reasonable.

The pricing for NCM is appealing when selling to cloud vendors. I believe that the starter level should be included by default in the package. 

This would enable us to offer more features to customers who may not have the budget to purchase NCM separately. By having basic features included in the package, it would be easier to sell additional features and the full stack to customers.

Which other solutions did I evaluate?

When we discovered Nutanix and NCM, we were amazed by the simplicity and user-friendliness, and it felt like a revelation. The WOW effect was so strong that we didn't even consider looking for another product.

What other advice do I have?

My main advice to future customers is to be cautious about the resource consumption of NCM and carefully consider where to host the NCM installations.

I would rate Nutanix Cloud Manager (NCM) a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Declan Fleming - PeerSpot reviewer
Enterprise Architect at University of California, San Diego
Real User
Dec 26, 2022
We can look at all accounts with one dashboard and save a ton of money by having awareness of how we're spending
Pros and Cons
  • "The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills."
  • "The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask."

What is our primary use case?

We're using Nutanix Beam and Flow. They are the cloud cost governance and cloud security governance products, but they may have different names now.

We're a large university. We have hundreds of cloud accounts in all three of the vendors: Microsoft, AWS, and Google. This product allows us to look at all of them with one dashboard and do a lot of pricing and cost work across them with one dashboard for the finance side. For the flow side also, it has a lot of good tools for AWS and GCP but not as many for Azure. As a big university, we use it to protect ourselves and keep ourselves safe while we're using the cloud.

We also have this other thing called cloudbank.org. So, we have two different licenses with Nutanix. One for CloudBank, and one for the University of California, San Diego. The CloudBank one is all about researchers from all over the country. We have about 115 different researchers there doing all kinds of things.

How has it helped my organization?

We saved a ton of money by having awareness of how we're spending. We can see where we were spending incorrectly.

We haven't done much automation with it. We have some automated reports on a monthly basis that are very useful for billing. There are also automated security checks and flows, which have helped us stay safe a number of times. We had one instance a couple of weeks ago where somebody opened up a public S3 Amazon storage folder to the internet. They shouldn't do that, and it told us.

What is most valuable?

The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills.

What needs improvement?

Some of the UI is a little clunky. They do listen when I tell them about this, but one thing that drives me insane is that it defaults to a cumulative view of how much you've spent, as opposed to day-to-day. Even when you've selected day-to-day, you have to turn off a cumulative switch. They've done some work on fixing that in the UI, but I don't know why they're thinking that way and why they think people would want to look at it that way.

The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask.

It could probably have a nice warning page for all the things. Not for me, not for the big administrator, but for all my users to whom I give accounts so that they can look at their own things. It would be helpful if they had a landing page that just said, "Hey, you're losing money here. You're possibly losing here or there." It expects you to have a certain amount of knowledge of what you're doing when you first come in. It does have a dashboard, but it's very esoteric. Something just right on top that says "You're bleeding cash right here," and a graphic would be nice.

If I want to set up a new account, there's no API. It's all done by hand. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand.

We would like to be able to report how busy our machines are so that if a machine has been sitting there idle all week, we should turn it off. Sometimes, it's not just how busy the processor was, it's also about how much RAM was being taken up when that thing was running. Often, it can run low CPU and high RAM, and we still have to keep it running because of that. There is this arcane workaround to get that to work by installing something special on the individual machines one by one. Deploying that way is very arcane. I wish there was a better way of doing that. It seems it works with CloudWatch, at least on AWS, or CloudTrail, to do it, but I don't know for sure. They probably would've done it if it was easy, but it would help a lot if, in the deployment, it also was aware of memory usage, not just CPU usage by default.

For how long have I used the solution?

We've been using it for about three years. 

What do I think about the stability of the solution?

Its stability is very good. In three years, we have had one actual outage, and maybe two or three data outages from something we need to do ourselves. We haven't had many problems on that end at all. They've been doing some interesting things with the user database backend, which threw us off for a little bit one time. It was to get some features done that I wanted, so I don't care.

What do I think about the scalability of the solution?

Its scalability is great. That was the whole reason we bought it. It was the fact that it can handle so many accounts at once, all in one dashboard to get to things. It's great.

We have 40,000 students and almost the same amount of staff. The University of California is the largest employer in the State of California. We work mostly with UC San Diego itself, but we also work with CloudBank in the National Science Foundation (NFS) to give out awards for cloud usage for researchers from all over the country. It is a big academic, an R1, with about two billion a year in research and other things. 

How are customer service and support?

I would rate their support a 10 out of 10. They really care, and I appreciate it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had spreadsheets, Perl scripts, and things like that. 

How was the initial setup?

It's a SaaS deployment. You just log in and go. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand, but everything else is just web-based. So, it's very easy to deploy.

Its initial setup is very straightforward. There are only a few bits of information you have to give the system for it to go and start looking at your stuff. You need to provide some information or some permissions, and then you can go. That's great, but one caveat, which is not Nutanix's fault but Microsoft's fault for how they license, is that it could be a little arcane, although their wizards walk you through it very well. I only had to get help once on that, and then from then on, I knew what I was doing going forward. There are about six or seven screens of details that you have to put in and pull from this place, and this place, and this key, and that key, but that's the cloud. That's not Nutanix's fault. The fact that we could get it to work is great. It's hard to say standards because nobody is setting standards here, but there are some conventions that they follow which are really nice.

It doesn't require any maintenance. They do it. They take care of all the backend.

What about the implementation team?

We used a reseller for the purchase but not for the implementation. We did the implementation ourselves. Nutanix was great. The reseller was great. They're both focused on what they should be focused on. One of the great things about Nutanix is that they have Slack. We've set up a Slack channel for them there. We could talk quickly about problems that were happening. They also have their India team on Slack. I can't talk to them in real-time, but with about a 10-hour lag, by the time I get up the next morning, they've answered pretty much everything I've had a problem with. In terms of responsiveness, that has been helpful.

What was our ROI?

We have certainly seen an ROI. There have been cost savings, and when people know we're watching, that also helps keep the costs down.

What's my experience with pricing, setup cost, and licensing?

We've got some very good deals on it. We have very active resellers in the middle who've done a good job of keeping us at a good price. Nutanix is treating us really well because we're academics, and they want people to use the product. I do give a lot of feedback on what they've done. Before COVID, I used to do a lot of talks for them as well.

Its acquisition and support cost isn't any harder or easier than others. We have a good sales team, and I appreciate that good resales team in the middle that takes care of us and pays attention. Its cost is reasonable. The features are very good. Once in a while, I talk to my friends who use CloudCheckr to see how we're doing in comparison. It seems Nutanix reports are a lot richer, and you can drill down more to where you want to go, but I haven't spent hours and hours in CloudCheckr.

Nutanix has been hinting at it a little bit that things are changing or changes are coming in terms of multiple tiers, but I'm not thrilled because I liked what I've had to work with so far, and I don't know where that maps into the tiers. I guess tier could work if I knew there were upper-level services I just didn't need, but if they're trying to tease more money out of us by isolating a few things in an upper tier, we won't be happy with that.

Which other solutions did I evaluate?

We evaluated other options. CloudCheckr was a pretty good product, but we didn't think we could work as closely with them as we have with Nutanix. They have been phenomenal to get changes made for things that we need to do. Especially because we're an academic institution, as opposed to a corporate, we flow a lot of credits and a lot of research grants. It does a lot of funky things to our financial data. They worked with us very closely on that to get it all done.

CloudCheckr is a fine product. A lot of the UCs do use CloudCheckr. We talked to them, but we weren't sure they could do the custom stuff that we wanted them to do, whereas Nutanix could do that.

We also looked at CloudHealth pretty closely, which is the VMware one. They got acquired. So, it wasn't useful to look at anymore. There was also one more that was a non-player. So, we've been keeping an eye on the space to see what's going to happen here. We thought somebody would buy Nutanix, but they're so big in some other ways that it hasn't happened yet. That was it. All these products are kind of the same, but it was also about the people we would work with. The Nutanix people we've worked with have been very helpful, and we knew that talking to them. So, we picked them.

In terms of the setup and ease of use, we did some testing on the VMware product, and it was a nightmare. The cloud setup in general, especially at an enterprise level, can be a real nightmare, but Nutanix and their engineers had a lot of experience with this. So, we were able to get through a lot of it that way. When we worked with the VMware product, it was endless meetings and back and forth. They were just not understanding where we were coming from. They also wanted to span VMware and cloud at the same time. We have very thick VMware instances here, which made it a lot more complicated than just looking at the cloud itself. For the most part, getting the VMware product set up was very difficult, whereas getting Nutanix set up was not difficult at all. It was difficult only when we started customizing it and hurting ourselves. Cloud is a mess anyway. So, I wouldn't expect anything to be easy, but once it's set up, it just works. It's not that big a deal. If it was really hard, I'd have a problem with it.

What other advice do I have?

We don't use NCM to manage Nutanix and VMWare infrastructure. We only use it for vendor clouds.

We've done a little bit of work with their query language, and that's always very fast and very useful. These faster outcomes are pretty important, but I'm not expecting huge performance from a product like this. It's not like a hospital or something like that, but they are as up-to-date as the cloud providers can provide the data to them, and that's what matters to me. If the cloud providers were real-time, I would expect Nutanix Cloud Manager to be real-time as well, but it's not. So, it's perfectly fine for us.

I would rate it a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Head of Infrastructure at CLM Software
Reseller
Top 5
Sep 26, 2025
Easy to use and reduces public cloud costs through streamlined management

What is our primary use case?

The main use case for Nutanix Cloud Manager (NCM) is to create a hybrid cloud experience. It serves as a turnkey solution where we can add management features to get the same experience we have with an NCM Nutanix product on-premises, even if we run Nutanix in the public cloud.

I work for an IT distributor where we sell products for virtualization and data centers, with Nutanix being our main solution for this kind of business. We resell Nutanix for other companies from various industries or markets in Brazil.

What is most valuable?

The setup of Nutanix is very easy. The overall complexity of the solution is much less, and it's a solution that provides freedom of choice. We can run Nutanix on any cloud, on any hardware with any hypervisor. 

The cost governance features of Nutanix Cloud Manager (NCM) are some of the most important features in this solution. We have features that help customers spend less on public cloud infrastructure. We have the observability of these costs, attribute quotas or chargeback policies, and with this kind of cost management, the expenditure of IT infrastructure in the public cloud could be significantly less so that the return on investment can be very relevant to companies that spend substantial money with the public cloud.

The console of the Nutanix solution has various reports that we can fulfill and use a SaaS-like solution for Nutanix that allows us to input our expenditure profiles of the public clouds and then compare that with the cost that we might have with the on-premise solutions. 

What needs improvement?

The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost. This is a license that we can use as a complement for the NCI product, which is the main product of Nutanix. Here in Brazil, we have a total cost of ownership based on the NCI, and sometimes the NCM additions make the product a little higher when we compare it with the public clouds. We are much cheaper when we compare with the Broadcom vCloud solution, but not as competitive when we compare with AWS or Google when these kinds of solutions are built into the platform.

For how long have I used the solution?

I have worked for about 10 years with the Nutanix portfolio: NCM, NCI, and NUS.

What do I think about the stability of the solution?

These solutions are already deployed in a high availability way with load balancing. Any problem with these machines does not compromise the structure of what we have built within. The solution has very high availability with no problems.

What do I think about the scalability of the solution?

In terms of scalability, it is really high. The threshold is not about NCM; it's the size of your on-premises or cloud infrastructure. As long as your AWS or public cloud workloads can grow, the solution is already set up to manage it.

How are customer service and support?

I would rate their customer service with Nutanix a nine out of ten. The support of the Nutanix team is great. The complexity of the matters might make it slightly lower, but even then, this is higher than the average of the market.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have never used a similar solution in my company. I have only studied the solution from Broadcom.

How was the initial setup?

The deployment of the Nutanix solution is instantaneous. These solutions are packaged in the Nutanix Prism Central that is a piece of software already deployed in the cluster. It requires only the setup of the policies that we want to have, the creation of the playbooks that we're interested in, and the setup of the cost profiles and the quotas or the project. The setup is already done when we deploy the Prism Central solution, which is a main managed solution for this kind of cluster.

What was our ROI?

Using NCM's built-in playbooks has freed up time for my IT team. We have saved more than 50% of the time. We can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles.

What other advice do I have?

Regarding the speed of outcomes from their low-code automation, some companies have longer cycles of deployment of applications of infrastructure, and time is money. Once we can deploy large solutions with CI/CD solutions and integrate a DevOps-like flow of production, we can reduce this time and accelerate the value of the solution for the infrastructure. Nutanix gives that with the turnkey solution. We do not have the complexity to assemble a CI/CD solution with open-source solutions or multiple products. This is a complete flow of work for DevOps, integrated even with the Kubernetes or containers infrastructures that can accelerate this kind of deployment significantly, varying with the profile of the company that utilizes it. My company is not a development company, so this does not have this kind of value since we do not develop, but I can see the value that this feature has for companies that build software in-house. 

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Sep 26, 2025
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reviewer2197314 - PeerSpot reviewer
Chief Architect at Tata Consultancy
Real User
May 29, 2023
Has fast implementation, reduced MTTR, and less false alerts
Pros and Cons
  • "The most valuable feature is less or no implementation time. It should be up and running at any point in time so I don't spend time in transformation."
  • "Nowadays, we see systems breaking a lot. I know that the current features of Nutanix Cloud Manager help to monitor the container world and modern applications, but as more microservices are getting deployed, more micro-management of those services needs to be done."

What is our primary use case?

Nutanix Cloud Manager's biggest use case is compliance management, which includes configurations and drifts.

Cost estimation is another use case, but I don't know whether Prism moved that service because I've not used this product for cost estimation for the last eight to ten months. I've used other products for cloud health and other aspects.

How has it helped my organization?

The biggest generic benefit is the business value. There is no direct dollar benefit. The benefit is that the clients see MTTR reduction happening. They see low P1 or P2 calls or cases, but this decline happens over time. These are the benefits, but Nutanix Cloud Manager doesn't give you the benefits upfront. It's a journey because the system matures as you resolve low alerts. The outcome of this journey is the business value. For a small customer, it can take two months. For a mid-sized customer, it can take five to eight months. For a large enterprise, it can be twelve to eighteen months. There is no straight dollar productivity or dollar value benefit they will get. They cannot quantify those benefits. They can only say that their MTTR reduction happened, their system uptime is high, or their systems are more resilient.

In terms of the speed of the outcomes received using Nutanix Cloud Manager's low-code automation, I'm a supplier, I'm a GSI, and for me, the outcome is straightforward, which is a productivity improvement. The people who are doing day-to-day services don't need an automation engineer to automate their daily mundane tasks. With Nutanix Cloud Manager's low-code automation, I can just click and automate a task if the number of times an instance is repeated is high. It's a very simple left shift of the resources. An L1 engineer can do it for me, and I don't have to deploy highly skilled engineers. I can use their time to do more projects and provide value to the customer, so the low code in Nutanix Cloud Manager is always linked to the left shift of engineers.

What is most valuable?

The way we deliver it to our clients is that we don't tell them it's Nutanix Cloud Manager. We sell the functionality. If a customer wants to have end-to-end observability and AI ops built up for it, it's irrelevant to them whether I'm deploying NCA, or I'm deploying anything else. All that matters is the service, the functionality, and the cost for that functionality.

The most valuable feature is less or no implementation time. It should be up and running at any point in time so I don't spend time in transformation. I should spend more time in the operations cycle. The time to market is something that is very important. When it comes to operations, it should bring in the highest level of automation. I don't want teams to keep on troubleshooting in terms of whether it's a false alert or not.

I've seen that Nutanix Cloud Manager has fewer false alerts as compared to other products, such as SCCM.

What needs improvement?

Nowadays, we see systems breaking a lot. I know that the current features of Nutanix Cloud Manager help to monitor the container world and modern applications, but as more microservices are getting deployed, more micro-management of those services needs to be done. If NCL needs any improvement, it's in the microservices area because, over time, you will see more microservices getting deployed. Monitoring of those is an area that needs to be looked into.

For how long have I used the solution?

I know this product from the time when it was launched as Prism. I have been using Prism and Beam since 2015 or 2016. Being a System Integrator, I deployed it in a lot of customer environments.

What do I think about the stability of the solution?

It's a highly stable product, but it's yet to be proven for very big customers.

What do I think about the scalability of the solution?

It's good for up to mid-sized enterprises. For us, a mid-segment company has ten thousand virtual machines. They are running somewhere around 400 nodes of containers for elements. One of my big customers is running 6,600 Nutanix nodes.

Which solution did I use previously and why did I switch?

There were multiple solutions that were built, integrated, and deployed. All the incident correlations used to happen in BigPanda, SolarWinds, and ServiceNow, and the automation engine used to pick up those events and triggers and then automate them. They were there, but I required resources with multiple skill sets. With Nutanix Cloud Manager's low code solution, with a single click, an L1 engineer can do a task. My life is easy, and their life is easy. There is a productivity gain.

In terms of the comparison of Nutanix Cloud Manager with other solutions, as a supplier, every product is good for me. We just need to find the best and low-cost solution that delivers the functionality, even if that functionality is delivered by a small tool.

ServiceNow CMP is a comparable solution. It does the monitoring and other functionalities, but it does not look into the niche, modern technologies that are there right now, such as the containerized environment and multi-cloud container-native architecture. ServiceNow CMP needs another automation engine to deploy it because while it connects workflows to your end-to-end playbooks, it does not run them, whereas, with Nutanix Cloud Manager, I'm getting everything in a box.

How was the initial setup?

I'm a Chief Architect. Based on the customer's requirement, I do the big-picture stitching for the customer. Once our solutions team picks up the products, I can influence product usage. I'm currently handling database-as-a-service in the UK and Europe. I influence the selection of the products but not deployment.

What other advice do I have?

My advice would be to go for it without asking. As a mid-segment enterprise, you get everything in the box. You don't need to spend more money. You don't need to first spend money on VMware, then on SolarWinds, and then on your automation engine. 

Prism is used a lot in terms of server and service monitoring, but it's not used for observability. It feeds into observability, but I'm trying to explore if it can be used for observability in a service model.

I'd rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oladipo Oluwarohunbi - PeerSpot reviewer
Deputy Manager at Central Bank of Nigeria
Real User
May 16, 2023
An easy-to-use and efficient solution that enables us to clone servers
Pros and Cons
  • "The solution’s ease of use is mind-blowing."
  • "When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor."

What is our primary use case?

We are still working on moving workloads from the old environment to Nutanix. We are planning to use Nutanix for our mid-tier. The mid-tier consists of noncore applications like medical services.

How has it helped my organization?

Nutanix is customer friendly. The efficiency of Nutanix Clusters is amazing. The product communicates with the hardware far better than any other product.

What is most valuable?

I love that we can clone the server once it is deployed. The solution’s ease of use is mind-blowing.

What needs improvement?

Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.

For how long have I used the solution?

My organization has been using the solution for two months.

What do I think about the stability of the solution?

The solution has been very stable so far. We have had no issues.

What do I think about the scalability of the solution?

So far, the product is quite scalable. It's easy to add clusters and nodes. We have about three nodes in disaster recovery and six nodes in production.

How are customer service and support?

The solution’s support is one of the fastest supports we've experienced. We always get a response within an hour.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used Dell HCI, which was running on VMware ESXi. We had resource constraints in our previous environment. It wasn't as efficient as Nutanix.

How was the initial setup?

There is a level of complexity to the initial setup because it is new. However, it was not as complex as other products.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is competitive. Compared to Dell HCI, Nutanix is a lot cheaper.

Which other solutions did I evaluate?

We reached out to OEM vendors in the market. We compared the offers based on price, features offered, and the cost of support for several years, and Nutanix came up at the top.

What other advice do I have?

We just completed the installation and deployment for the disaster recovery branch. I work for the Central Bank of Nigeria. We have three different environments in the bank. We use IBM for our core systems. We also have test and development environments where we run stress tests before deployments.

When I had to deploy about ten or twelve different servers that use the same operating systems, I deployed one and cloned it. The product’s ability to clone is by far the best thing I have seen. It took me only two to three minutes instead of 30 minutes or an hour.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.