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reviewer2703828 - PeerSpot reviewer
Infrastructure Administrator at a university with 10,001+ employees
Real User
Top 10
May 10, 2025
Enables us to optimize our workload and manage our day-to-day operations
Pros and Cons
  • "What I like the most about it is how intuitive it is to use. It's easy for users to use and provides the data we want."
  • "What I like the most about it is how intuitive it is to use."
  • "The biggest issue we've run into is not being able to quickly share information. More sharing features outside of just the standard reporting, where I can export something to a PDF, would be more helpful."
  • "The biggest issue we've run into is not being able to quickly share information."

What is our primary use case?

We use the Nutanix Cloud Manager (NCM) tool to do the data analysis of all of the VMs that we have provisioned, and just report and support our decisions.

We primarily use it to measure the efficiency of our organization. We have a large application, so we have to keep an eye on that. We closely monitor storage, memory, CPU, and all these different resources and their operating efficiencies.

We haven't used the cost governance feature yet, and it's something we're looking to implement in the future, but it's not a use case for us right now. 

How has it helped my organization?

It allows us to optimize our workload and manage our day-to-day operations.

The runbooks feature has had a significant impact on automating our IT process as we are getting ready to add new hardware to our clusters, and it will allow us to see how much we need to add and where we need to add it in terms of our growing infrastructure. 

Self-service has improved our ability to manage, deploy, or scale our applications as we allow our software development infrastructure team to use self-service to deploy their own VMs or manage their own VMs. They don't always have to reach out to us. While we control the base hardware, they still get to manage the VMs.

It has helped my team have visibility into security posture across our infrastructure as we work with our Cyber Ops team to provide them information out of it so that they can come back and provide us with recommendations.

What is most valuable?

What I like the most about it is how intuitive it is to use. It's easy for users to use and provides the data we want. 

The core feature I mainly use in Intelligent Operations is the cluster runway and the analytics features. I have not faced any challenges with ease of use with the product itself.

What needs improvement?

The biggest issue we've run into is not being able to quickly share information. More sharing features outside of just the standard reporting, where I can export something to a PDF, would be more helpful. 

Buyer's Guide
Nutanix Cloud Manager (NCM)
January 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.

For how long have I used the solution?

I've been using Nutanix Cloud Manager (NCM) for about a year.

What do I think about the stability of the solution?

The stability and reliability of the platform have been great, as we use it all the time and really show the use cases.

What do I think about the scalability of the solution?

Right now, Nutanix Cloud Manager (NCM) matches where we're at as an organization, and I don't necessarily know for the future as I don't see us having a huge amount of growth from where we are now.

How are customer service and support?

I would rate their technical support a nine out of ten because I've never had an issue reaching out to support and getting any issues resolved very quickly. Even the technical account manager has helped whenever I have issues, making it easy to escalate and get somebody to take care of it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've only ever worked with Nutanix.

What was our ROI?

The biggest return on investment when using Nutanix Cloud Manager (NCM) for me is optimizing our resources so that we are not buying hardware or additional resources that we don't need. We are able to scale things appropriately and make sure that we are using our resources to their best abilities.

We are definitely not going to add as much hardware as we originally thought, just because we were able to scale back some of the VMs and resources that we were using.

I have spent quite a bit of time with the tool myself, getting measures for efficiency, and it's probably helped us to be 10%-15% more efficient on average in information gathering.

What's my experience with pricing, setup cost, and licensing?

We are getting ready to do a renewal, and that's been one of the topics that has arisen around the licensing and the cost of it. At the end of the day, the product justifies the cost, and it leads to a conversation with management over whether we actually need this feature and if there are any use cases for why we would want to keep it.

Which other solutions did I evaluate?

We did not consider other solutions before choosing Nutanix Cloud Manager (NCM). We went straight to Nutanix, that's what we wanted.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a nine out of ten, as I don't have a lot of comparison. I don't rate anything a ten, but what could make it a ten is me learning how to better use the tool and ensuring that I'm using it the way that I need to. It falls back on me not understanding the full breadth and scale of the tool. As we're not using cost governance and the cost visibility yet, it's hard for me to say whether or not those are helpful.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 10, 2025
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Jason Mills - PeerSpot reviewer
Infrastructure Architect at a wholesaler/distributor with 1,001-5,000 employees
Real User
Top 20
May 20, 2025
Reporting and analysis enable efficient infrastructure management and automation integration simplifies IT processes
Pros and Cons
  • "The customer service and technical support of the platform has been great."
  • "What I appreciate about Nutanix Cloud Manager (NCM) is that it gives us a good, simple view that really plays effectively when we're trying to talk to other teams to show them their VM has too many resources."
  • "I would appreciate seeing more in-depth features in the Intelligent Operations piece."
  • "Our current challenge with Nutanix Cloud Manager (NCM) is the overwhelming amount of VMs being shown as over-provisioned. For example, out of approximately 1,000 VMs on the platform, 800 of them are indicating over-provisioning."

What is our primary use case?

We actually use Nutanix Cloud Manager (NCM) for reporting and analysis on VM performance, particularly what is over-provisioned. 

I am currently using Nutanix Cloud Manager (NCM) to manage our infrastructure. The specific functionalities we are utilizing in Nutanix Cloud Manager (NCM) include the automation piece. We do the monitoring analysis, and we are using some of the automation and playbooks to categorize our VMs as they're being created so they can go into the right security zones. 

How has it helped my organization?

The benefits of Nutanix Cloud Manager (NCM) are still in progress since we don't have all the buy-in. Our hope is this type of information will help us be able to right-size these environments with easy conversations. Nutanix Cloud Manager (NCM) has handled the growing needs of our company effectively so far. We're only a year into it, however, we have started deploying additional clusters for our company and haven't had any issues.

What is most valuable?

What I appreciate about Nutanix Cloud Manager (NCM) is that it gives us a good, simple view that really plays effectively when we're trying to talk to other teams to show them their VM has too many resources. It's cut and dry, without a bunch of deep dive metrics to give them and discuss.

The impact of the Runbooks feature on automating our IT processes is significant. We didn't think we would use it much. We have many automation products in our environment, however, when a VM is created, it automatically adds the right categories and policies. It worked effectively in the Runbooks piece due to the native integration with Nutanix. It already knew that VM was being created without needing another platform to monitor for those events.

The core feature we use in Intelligent Operations is the analysis of the VMs to determine what's over-provisioned, providing that simple snapshot.

What needs improvement?

I would appreciate seeing more in-depth features in the Intelligent Operations piece. For VM and over-provisioning, we could include financial numbers or estimates around that piece. That would be beneficial when talking to managers in different verticals, showing resource usage and potential cost savings. This might already be possible and I haven't discovered it yet.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for about a year now.

What do I think about the stability of the solution?

The stability and reliability of the Nutanix Cloud Manager (NCM) platform have been consistent. There were some issues at one point with microservices when using bleeding edge versions. Nutanix has done a good job correcting that and I'm looking forward to continued improvement.

What do I think about the scalability of the solution?

Our current challenge with Nutanix Cloud Manager (NCM) is the overwhelming amount of VMs being shown as over-provisioned. For example, out of approximately 1,000 VMs on the platform, 800 of them are indicating over-provisioning. We anticipated this situation. Addressing it is an ongoing process.

How are customer service and support?

The customer service and technical support of the platform has been great. We don't need to use it very often, however, when we have, they've been very responsive and have stayed with us through longer issues.

Which solution did I use previously and why did I switch?

We came from VMware, where we had reporting pieces that were rarely utilized due to their complexity and overly detailed numbers. In contrast, Nutanix Cloud Manager (NCM) presents information simply and directly on the dashboard, making it easier for engineers and managers to understand without requiring platform changes for reports.

How was the initial setup?

I can't say much about the deployment as it's just kind-of there. It doesn't add anything in complexity to how we put it out. It's just part of the platform and doesn't seem to take any significant overhead that we've seen. So the implementation seemed pretty simple and straightforward.

What was our ROI?

The biggest potential return on investment with the platform will be through right-sizing VMs. As our data center gets smaller, we will be able to utilize space more efficiently, and the reporting capabilities will be crucial in achieving this.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup costs, and licensing, the company seems satisfied. It caught us off guard since we didn't realize that type of reporting was part of Nutanix Cloud Manager (NCM), which we had received during our POC. When we went to deploy to production, we realized we needed to add it, however, the add-on cost seemed reasonable and management approved it.

Which other solutions did I evaluate?

I did not consider other solutions before choosing Nutanix Cloud Manager (NCM). We saw it as part of the POC with Nutanix and recognized it as a valuable feature of the whole platform.

What other advice do I have?

Self-service hasn't improved our ability to manage, deploy, and scale applications yet as we haven't used that piece. We haven't had a need for it historically, and being in our first two years with Nutanix, it will be something to explore in the future. 

I haven't seen measurable outcomes from using Nutanix Cloud Manager (NCM), such as reduced costs or a more efficient IT team, as we don't have metrics to measure at this point. 

The solution's cost visibility feature has not affected our company's budgeting or cost management since we haven't implemented that functionality yet.

On a scale of one to ten, I rate this solution an eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
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Buyer's Guide
Nutanix Cloud Manager (NCM)
January 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,733 professionals have used our research since 2012.
Director, Information Technology at a government with 201-500 employees
Real User
Top 20
May 22, 2025
Comprehensive management through a single, intuitive interface reduces tool usage
Pros and Cons
  • "The customer service and technical support I've received have been phenomenal."
  • "Better AI would be a feature I would want to see in the next update."
  • "Better AI would be a feature I would want to see in the next update."

What is our primary use case?

My main use cases for Nutanix Cloud Manager (NCM) involve managing infrastructure and looking at dashboarding performances.

I am currently using Nutanix Cloud Manager (NCM) to manage my infrastructure.

The specific functionalities I am utilizing with Nutanix Cloud Manager (NCM) include offsite replications, between site replication, load balancing, and regular management creations.

We haven't started with self-service, Intelligent Operations, or cost governance yet; we haven't looked at that too much.

What is most valuable?

What I find most valuable about Nutanix Cloud Manager (NCM) is the single pane of glass.

A single pane of glass means one place to go look at everything.

The biggest benefit Nutanix Cloud Manager (NCM) has provided my company is a more overall encompassing area where I can go look at and review workloads and get an early jump on any indications of problems.

The biggest case and need regarding full stack visibility for operations to create a single pane for the entire virtual infrastructure, including both Nutanix and non-Nutanix environments, is monitoring, alerts, and reporting.

It makes it easier than having to find the individual servers, and I can have an executive summary for myself.

It cuts down the number of tools that we have to use or go to, allowing us to see anything else that's going on while we're managing our infrastructure, providing a single place where we could start consolidating.

What needs improvement?

I don't know yet how Nutanix Cloud Manager (NCM) can be improved; I'm still new enough into it and still reviewing it.

For the use case that I use Nutanix Cloud Manager (NCM) for, it works fine and great; I don't have a specific improvement aside from general feedback.

Better AI would be a feature I would want to see in the next update.

For how long have I used the solution?

I've been using Nutanix Cloud Manager (NCM) for about a year.

What do I think about the stability of the solution?

The stability and reliability of Nutanix Cloud Manager (NCM) have been excellent; we've never had a problem, and we were pleasantly surprised with how well the image upgrades went.

What do I think about the scalability of the solution?

Nutanix Cloud Manager (NCM) has not had any issues scaling with the growing needs of my company; it's been fine.

I don't know that we're big enough to see that kind of scalability or improvement with self-service because we're such a small shop, but it is nice not having to call an engineer.

How are customer service and support?

The customer service and technical support I've received have been phenomenal.

I would rate the customer service a 10, absolutely.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Having come from a VMware shop straight over to pure Nutanix, I find Nutanix Cloud Manager (NCM) to be more intuitive.

The biggest differences between VMware, Cisco, and Nutanix Cloud Manager (NCM) is the UI; I feel the UI is more intuitive across the board with Nutanix, and that is the biggest difference.

How was the initial setup?

The initial setup of Nutanix Cloud Manager (NCM) was seamless and perfect.

What about the implementation team?

Nutanix sent their partner to help cut us over and assist with the transition, which was flawless.

What was our ROI?

We actually saw a decrease in our budgeting and cost management coming from VMware over to Nutanix Cloud Manager (NCM), with a year-over-year decrease of about 10% to 15%.

For me, the biggest return on investment when using Nutanix Cloud Manager (NCM) is product stability, having everything in an all-in-one package with cloud availability there and not having to manage multiple tools.

I've seen more efficient IT management from using Nutanix Cloud Manager (NCM), with efficiency improvements increased by about 10 to 15%.

What's my experience with pricing, setup cost, and licensing?

Better pricing would help improve Nutanix Cloud Manager (NCM).

Having come from a competitor, I appreciate the pricing model of Nutanix Cloud Manager (NCM); it's very easy to understand, so I wouldn't change anything.

Which other solutions did I evaluate?

I didn't consider another solution before adopting Nutanix Cloud Manager (NCM).

What other advice do I have?

NCM Security Central has helped my team have visibility into our security posture across our infrastructure.

We're just now exploring low-code automation driving remediations, such as Xplay or Crossplay, since we've only had Nutanix Cloud Manager (NCM) for about a year.

The cost governance feature gives me a projected path, allowing me to get ahead of potential cost escalations and understand why they may be happening. I can better manage my budgeting standpoint for the next year and stay on top of those costs.

It's another tool for managing multi-cloud costs; I use it in the same aspect as everything else, as a report I can review to future plan my organization's costs.

Overall, I would rate Nutanix Cloud Manager (NCM) a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Last updated: May 22, 2025
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Ankit Gupta. - PeerSpot reviewer
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Real User
Top 10
Feb 8, 2026
Automation has transformed multi‑cloud operations and now delivers cost optimization and governance
Pros and Cons
  • "Nutanix Cloud Manager (NCM) provides automation capability in multi-cloud management, automation, and security with different use cases depending on the organization."
  • "When comparing Nutanix Cloud Manager (NCM) with other competitive portfolio products, there is some lack of capabilities."

What is our primary use case?

I have been working with Nutanix Cloud Manager (NCM) for approximately three years. I work as a multi-cloud architect and solution architect on several different OEM products within the cloud and virtualization space. Nutanix Cloud Manager (NCM) initially launched in 2022, and I have been working with the product since 2023.

What is most valuable?

Nutanix Cloud Manager (NCM) provides automation capability in multi-cloud management, automation, and security with different use cases depending on the organization. The product has different capabilities including self-service capabilities, blueprinting, and compliance, which we utilize.

Feature-wise, the self-service capabilities are quite improved from the initial version and provide governance and visibility of Google Cloud and Azure. Nutanix Cloud Manager (NCM) Playbook helps us orchestrate operations and reach the desired state, which is very helpful. The low-code automation allows us to manage VMs, remediate alerts, and handle day-to-day tasks with playbooks, enabling intelligent operations.

Nutanix Cloud Manager (NCM) has the capability for cost optimization and analysis, which helps us scale workload and perform cost assessment and optimization. This is a great feature available in the product.

What needs improvement?

When comparing Nutanix Cloud Manager (NCM) with other competitive portfolio products, there is some lack of capabilities. When compared with VMware Aria from an automation perspective, it lacks some CI/CD integration capabilities and integration of CI/CD pipelines.

The user interface could be improved. The UI should be more cosmetic and visually distinct, as sometimes it is very similar to other Nutanix platforms.

What do I think about the stability of the solution?

Stability-wise, there are no issues. Nutanix Cloud Manager (NCM) is a very good, well-known, and safely launched tool. I have not found any crash, legacy, or latency issues. The product is completely reliable.

How are customer service and support?

Regarding speed and quality, I would rate the quality at five out of five on the largest scale. Support-wise, I would rate it around 4.5 for speed because sometimes it depends on the issue. If there is a P1 or P2 issue, the timeline will change. Support-wise, I would rate it 4.5 for speed, and the quality of support is five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

Nutanix Cloud Manager (NCM) is very easy from a deployment perspective because it comes with the SaaS service. It is completely SaaS-based, which makes it very easy for deployment and allows for a quick start. A fast start is achievable with this product.

What about the implementation team?

For deployment and day-zero, day-one, and day-two operations, around two to three people are required. This may include a system admin, and it depends on how much Nutanix Cloud Manager (NCM) is utilized. Two people is sufficient for operating and managing the product from an operations perspective.

Which other solutions did I evaluate?

There are a couple of cloud management solutions apart from Nutanix Cloud Manager (NCM). The most competitive would be Aria automation and the Aria Suite from VMware. Nutanix is launching Nutanix Cloud Manager (NCM) for managing hybrid cloud management environments and performing cloud management.

What other advice do I have?

The low-code automation speed-wise is satisfactory. When doing an apple-to-apple comparison with other automation tools, it is quite good on the Nutanix side.

It depends on deployment. If using SaaS-based deployment, it does not require any management from the organization. If using VM-based deployment, it will require management as per VM-level operations, such as upgrades.

I am not a direct customer of Nutanix. I manage customers who have a Nutanix environment as a managed service provider. Some of our clients have Nutanix clusters, and some have VMware clusters, which we manage as a managed service provider.

We are not a partner with Nutanix, so we do not sell the product, but we suggest it based on the use case of the customer. If a client comes to us with a requirement for automation or management, we will facilitate a tailored solution and recommend it. However, the purchasing and cost are handled by the authorized Nutanix partners who are aligned with that particular customer.

I would rate this product nine out of ten overall.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Last updated: Feb 8, 2026
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IT INFRASTRUCTURE MANAGER
Real User
Top 20
May 22, 2025
Centralized console improves efficiency and infrastructure management
Pros and Cons
  • "I really appreciate the console, the centralized administration, and the ability to quickly attach storage between operations."
  • "I would like to see integrated analytics in the dashboard that accurately displays graphics, such as CPU usage, the overall health of the infrastructure, and specific virtual machines that we refer to frequently."
  • "I would like to see integrated analytics in the dashboard that accurately displays graphics, such as CPU usage, the overall health of the infrastructure, and specific virtual machines that we refer to frequently."

What is our primary use case?

My main use cases right now involve migrating two of the most critical server VM servers that we have; one is our secure server, which has a lot of data in it, and the other one is an application server that hosts the critical application for my business.

I am currently using Nutanix Cloud Manager (NCM) to manage our infrastructure.

I'm using the local storage in Nutanix, and I'm using the move and the prism sensor to administer the closet.

Regarding specific functionalities, we already have micro-segmentation in Security Central to analyze the traffic that's crossing between those servers to be able to firewall application policy between those applications that are working on those servers.

What is most valuable?

I really appreciate the console, the centralized administration, and the ability to quickly attach storage between operations.

Management of our infrastructure has improved because it's simpler to administrate, and it's easier to understand what is happening with each server in our environment, allowing us to analyze the data and consumption of each component operating within it.

The cost governance feature allows our CTOs and CEOs to have an overall structure of knowledge about what is functioning and what we are doing in our infrastructure.

What needs improvement?

We are not using a lot of self-service because we are new in that area, but we understand that we could integrate that feature into our local development to allow us to test and operate our local infrastructure.

Until now, I have not encountered many challenges; during implementation, we had to focus on the data we have, ensuring we validated it to be clear on what we could migrate before and after the migration.

I don't see a need for improvements in Nutanix Cloud Manager (NCM) at the moment; however, I would appreciate better performance.

I would like to see integrated analytics in the dashboard that accurately displays graphics, such as CPU usage, the overall health of the infrastructure, and specific virtual machines that we refer to frequently.

I don't think the solution's cost visibility feature will affect us immediately, but over time I believe it will provide better benefits, help us reduce losses, and allow us to move forward with old projects and servers we are currently using.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for only a month, as I am a new customer in Nutanix, and I already implemented it at the beginning of last month.

What do I think about the stability of the solution?

I think Nutanix Cloud Manager (NCM) is the most reliable solution in our environment right now, and we are confident that despite any potential losses, we will not experience any downtime in other parts of our environment or services.

What do I think about the scalability of the solution?

Nutanix Cloud Manager (NCM) is very good for scalability; we are currently considering introducing Nutanix to other sites, perhaps in our co-location and possibly towards the end of the year for new acquisitions to enhance scalability.

How are customer service and support?

I have received very straightforward and pleasant technical support from our partner so far; I haven't had to escalate any cases, and I am confident that with their and the provider's support, we will get a good response if we encounter any incidents.

I would rate customer service and technical support a 10 right now.

How would you rate customer service and support?

Positive

How was the initial setup?

My deployment experience was very positive, as it was fast and straightforward, allowing simple integration into our existing infrastructure without affecting our operations or causing breakdowns while migrating servers.

What about the implementation team?

My experience with the pricing, setup costs, and licensing was good because our partner supported us by explaining the benefits and features of each option and what we could expect from the implementation. I understand that the Nutanix solution is cost-effective.

What was our ROI?

The biggest return on investment for me when using this product is the fast deployment and the rapid integration and migration without impacting our operations during the migration.

I believe we will see measurable outcomes from using Nutanix Cloud Manager (NCM), including reduced costs and more efficient IT management in the future.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup costs, and licensing was good because our partner supported us by explaining the benefits and features of each option and what we could expect from the implementation. I understand that the Nutanix solution is cost-effective.

Which other solutions did I evaluate?

We considered two other products before adopting Nutanix Cloud Manager (NCM).

One was from HP, a simpler option, and we also looked at some from Dell.

The main differences between the two options were cost, the full package offered, and the level of support we would receive from the implementation partner.

What other advice do I have?

It has made things much more efficient. I would say efficiency has increased approximately by 80%.

To maintain that rating of 10, it's important for us to receive good responses during any situations and ensure collaboration with the partner and provider while keeping the pricing consistent.

We are analyzing the impact of the Runbooks feature on automating our IT processes, considering that we think we will be working on making some dashboards or using some of them to advance the rest of our Nutanix project.

I rate Nutanix Cloud Manager (NCM) 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 22, 2025
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Team Lead, IT Infrastructure at a insurance company with 501-1,000 employees
Real User
Top 20
May 10, 2025
Managing clusters effectively and forecasting resource needs with confidence
Pros and Cons
  • "In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial."
  • "Nutanix gives us access to a single pane of glass by which we're able to see everything."
  • "It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended."
  • "Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not."

What is our primary use case?

We use it primarily for general workload for the virtual machines, reporting, and getting the capacity reports.

What is most valuable?

In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial.

In Nutanix Cloud Manager (NCM), the planning feature in reporting is very useful, as you can create a particular scenario that provides potential resource consumption of your current cluster and can help interpret workloads, which is great for forecasting how long depend on the current capacity and whether you need to purchase new hardware.

We can give developers access to a self-service portal. It's very helpful. You can grant access and give people the power to manage issues themselves. 

We've found we've generally saved time by using Nutanix.

Nutanix gives us access to a single pane of glass by which we're able to see everything. 

What needs improvement?

It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended. If there are licensing errors, for example, being told I have 96 cores licensed but Nutanix Flow not licensed despite having assigned units, it complicates things unnecessarily.

For how long have I used the solution?

We have been using Nutanix Cloud Manager (NCM) for about three years.

What do I think about the stability of the solution?

I assess the stability and reliability of Nutanix Cloud Manager (NCM) with a few issues where downtime occurred; once it was related to power when the whole console went down. 

We had two instances where a network outage caused cluster reboots, which I would prefer to see handled differently as the VMs rebooted to ensure data consistency. 

This behavior differs from VMware where VMs would not necessarily restart, and I am unsure if there is an option to configure the network to prevent this.

What do I think about the scalability of the solution?

Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not. We encountered challenges while adding extra servers to existing clusters; however, we sorted it out with the expertise of the support staff, even though it was beyond my knowledge and experience.

How are customer service and support?

I would say my experience with customer service is a nine out of ten, as I never give a ten. I do not know what a ten is. There is always room for improvement, and they are definitely high quality. There is a feature that allows you to escalate the call. Since 2019, I've only had to escalate twice. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had used VMware. If I had to deploy the same and used VMware or Nutanix, I would choose Nutanix at the same cost due to the number of features.

How was the initial setup?

For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters, I handled it myself. The latest deployment involved a partner due to time constraints. It requires some knowledge and experience, however, once I watched the first setup, I was able to do it myself after that.

Migration is also possible to do by yourself. Between Nutanix generation six to generation nine, we were able to move VMs. 

What about the implementation team?

For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters I handled it myself.

What was our ROI?

The cost reduction has provided some ROI. 

What other advice do I have?

For those evaluating Nutanix Cloud Manager (NCM) as a solution, I advise not to be afraid to move from VMware and to run some proof of concept, as that was my case. People tend to stick with known technologies, and I understand their reluctance, but change can be beneficial. Comparatively, having similar hardware and paying less with Nutanix while getting many features that work well is appealing. 

In our case, we pay for 60 features with VMware but use only ten, while with Nutanix, we get 25 features at a better price. 

I rate Nutanix Cloud Manager (NCM) a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 10, 2025
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Vishnu Mohan - PeerSpot reviewer
Service Delivery Manager Cloud And Dco at a healthcare company with 10,001+ employees
Real User
Top 5Leaderboard
Jan 16, 2026
Unified cloud management has improved capacity planning and supports faster AI-driven insights
Pros and Cons
  • "I am quite happy with the outcomes we have received using Nutanix Cloud Manager (NCM) so far."
  • "Using the built-in playbooks with Nutanix has not freed up time for our IT, as while the feature exists, the knowledge seems to be lacking with our integration partners."

What is our primary use case?

Nutanix Cloud Manager (NCM) serves as our single pane of glass to manage our resources for both our on-premises and cloud deployments of Nutanix.

What is most valuable?

Since I started using Nutanix Cloud Manager (NCM), the best features I have noticed are similar capabilities to what we had with VMware vRealize Manager, which allowed us to manage our environments and growth capacity requirements for the future.

Faster outcomes are important for our organization because all IT leadership wants AI adoption and our ability to detect and predict anomalies, so it is crucial that we can quickly generate that data through this platform.

What needs improvement?

In terms of room for improvement in Nutanix Cloud Manager (NCM), while the product has a lot of automation capabilities, the knowledge to do that does not seem to exist with our system integrators, such as Indian IT companies like TCS and Infosys, so perhaps they need to conduct more knowledge-sharing sessions with integration partners to help us at Philips take maximum advantage.

Using the built-in playbooks with Nutanix has not freed up time for our IT, as while the feature exists, the knowledge seems to be lacking with our integration partners.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for almost one year.

How are customer service and support?

My experiences with Nutanix technical support have been quite good; they are helpful and responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I switched from VMware to Nutanix because it was a management decision not to continue with Broadcom after VMware was taken over by Broadcom.

How was the initial setup?

Regarding deployment, we did our deployments in partnership with Microsoft and Nutanix Professional Services, and it involved directly running the scripts and making it happen, which was not very difficult.

The process of deployment took us less than a week to set up the environment.

What about the implementation team?

Approximately four people were involved in the deployment from our side.

What's my experience with pricing, setup cost, and licensing?

In terms of finance, using Nutanix Cloud Manager (NCM) is cost-wise comparable to what we would have paid Broadcom if we had continued with VMware solution, as it did not come at an increased cost; however, I do not think there are any savings as such.

Which other solutions did I evaluate?

When comparing Nutanix Cloud Manager (NCM) versus other cloud management solutions, I find that setup and ease of use are there, but it is only capable of managing a Nutanix environment, so it is not really comparable with other cloud management solutions.

What other advice do I have?

My overall experience in my field is extensive; I have been working for 25 years in IT.

I would assess Nutanix Cloud Manager (NCM) as having the features to help our team address our current automation needs, though there is a learning curve for the people to get started using it.

I am quite happy with the outcomes we have received using Nutanix Cloud Manager (NCM) so far.

Faster outcomes are important for our organization because all IT leadership wants AI adoption and our ability to detect and predict anomalies, so it is crucial that we can quickly generate that data through this platform.

My overall experience with Nutanix Cloud Manager (NCM) is an eight because I am not able to fully utilize its capabilities. I would rate this review as eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 16, 2026
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Infra Tech Support Associate Manager at a tech vendor with 10,001+ employees
Real User
Top 10
Jun 5, 2025
Makes upgrades easy with Life Cycle Manager and it's also cost-effective
Pros and Cons
  • "The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager."
  • "We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute."
  • "For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue."
  • "There could be slight improvements in support because sometimes they are not able to understand the issue."

What is our primary use case?

My use case is for legacy cluster migration. We have removed the legacy cluster. We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute. We migrated from physical hardware, which was out of warranty and expired, and migrated the application to the Nutanix cluster.

What is most valuable?

The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager. When upgrading your infrastructure, there is nothing to do. You just have to pre-check it, and the process is automated. It will check one by one for availability and fault tolerance. It is an auto-run job, and if anything finds an issue, it highlights it in the pre-checks, so that feature is very good.

When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, it is good because we are using many things, such as UCS Manager, VxRail, VMware, and vRealize in our infrastructure. The support and SLAs are good, and it is very easy to use, especially when upgrading. The administration is very easy.

What needs improvement?

Everything required is already in place. It's easy to use, and there is good customer support. For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2022 or 2023, when I was at HCL.

What do I think about the stability of the solution?

It is stable; I never saw any problems.

What do I think about the scalability of the solution?

I would rate its scalability as nine out of ten considering our clients are enterprises.

How are customer service and support?

Technical support is good. There is no issue. They meet the SLAs. They also have a feature for auto generating tickets. With the pulse monitoring feature in Nutanix, a ticket is generated. It's a good feature. We also immediately get an email from Nutanix.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

As an administrator, I am using different products, but Nutanix continues to grow. More customers are deciding to go with Nutanix. They have deployed and migrated legacy clusters to Nutanix. We are still using a VMware hypervisor, but the usage of Nutanix is growing. Companies are moving to deploy Nutanix clusters in their infrastructure.

Nutanix Cloud Manager (NCM) makes it faster to work. As administrators, we recommend solutions to the client, but the client needs to decide whether to go with UCS, VMware, Broadcom, Nutanix, Azure clouds, GCP, or AWS. Many cloud solutions are available in the market. We are working in IT support as administrators in multi-cloud infrastructure, where we are using Azure, AWS, Nutanix, and Broadcom products.

How was the initial setup?

It is easy to deploy Nutanix Cloud Manager (NCM).

Most companies have a hybrid infrastructure with on-premises and cloud environments. The cloud provider is Azure.

Its implementation takes months in terms of planning, designing, deployment, etc.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager (NCM) is cheaper than VMware and other products.

What other advice do I have?

I would recommend Nutanix Cloud Manager (NCM) to other users because it is easy and cheap compared to other products. I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jun 5, 2025
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Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.