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Infra Tech Support Associate Manager at Accenture
Real User
Top 10
Jun 5, 2025
Makes upgrades easy with Life Cycle Manager and it's also cost-effective
Pros and Cons
  • "The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager."
  • "We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute."
  • "For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue."

What is our primary use case?

My use case is for legacy cluster migration. We have removed the legacy cluster. We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute. We migrated from physical hardware, which was out of warranty and expired, and migrated the application to the Nutanix cluster.

What is most valuable?

The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager. When upgrading your infrastructure, there is nothing to do. You just have to pre-check it, and the process is automated. It will check one by one for availability and fault tolerance. It is an auto-run job, and if anything finds an issue, it highlights it in the pre-checks, so that feature is very good.

When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, it is good because we are using many things, such as UCS Manager, VxRail, VMware, and vRealize in our infrastructure. The support and SLAs are good, and it is very easy to use, especially when upgrading. The administration is very easy.

What needs improvement?

Everything required is already in place. It's easy to use, and there is good customer support. For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2022 or 2023, when I was at HCL.

Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is stable; I never saw any problems.

What do I think about the scalability of the solution?

I would rate its scalability as nine out of ten considering our clients are enterprises.

How are customer service and support?

Technical support is good. There is no issue. They meet the SLAs. They also have a feature for auto generating tickets. With the pulse monitoring feature in Nutanix, a ticket is generated. It's a good feature. We also immediately get an email from Nutanix.

Which solution did I use previously and why did I switch?

As an administrator, I am using different products, but Nutanix continues to grow. More customers are deciding to go with Nutanix. They have deployed and migrated legacy clusters to Nutanix. We are still using a VMware hypervisor, but the usage of Nutanix is growing. Companies are moving to deploy Nutanix clusters in their infrastructure.

Nutanix Cloud Manager (NCM) makes it faster to work. As administrators, we recommend solutions to the client, but the client needs to decide whether to go with UCS, VMware, Broadcom, Nutanix, Azure clouds, GCP, or AWS. Many cloud solutions are available in the market. We are working in IT support as administrators in multi-cloud infrastructure, where we are using Azure, AWS, Nutanix, and Broadcom products.

How was the initial setup?

It is easy to deploy Nutanix Cloud Manager (NCM).

Most companies have a hybrid infrastructure with on-premises and cloud environments. The cloud provider is Azure.

Its implementation takes months in terms of planning, designing, deployment, etc.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager (NCM) is cheaper than VMware and other products.

What other advice do I have?

I would recommend Nutanix Cloud Manager (NCM) to other users because it is easy and cheap compared to other products. I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Server Administrator at a agriculture with 501-1,000 employees
Real User
Top 20
Jul 15, 2025
Automatic data syncing and seamless application management improve cloud operations while response times need enhancement
Pros and Cons
  • "The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually; it automatically runs the job for the data sync from the on-premises to the cloud."
  • "Recently, I have found some issues with Nutanix Cloud Manager (NCM). If there are production issues, we sometimes have to wait for 45 minutes to one hour for support."

What is our primary use case?

The use case for Nutanix Cloud Manager (NCM) is that we can share data to the cloud and there is no need to sync manually. It automatically runs the job for the data sync from the on-premises to the cloud. Some users have data on their systems or servers, so there is no need to keep local data. It will go automatically over the cloud and we can easily access it without any issues. For applications, we can run them without any issues. If I compare with other virtualization such as VXI, there are some issues. However, when comparing with Nutanix Cloud Manager (NCM), it performs better. There is no need to update any software manually as it will update automatically, eliminating the need for downtime.

What is most valuable?

What I appreciate most about Nutanix Cloud Manager (NCM) is the compliance aspect. When following the standard procedure, we can easily monitor our infrastructure from a compliance perspective. When we match our compliance requirements, it becomes easier for our clients.

What needs improvement?

Recently, I have found some issues with Nutanix Cloud Manager (NCM). When I raise a request for emergency support, I receive a response immediately. However, in some real cases, we have to wait for support. If there are production issues, we sometimes have to wait for 45 minutes to one hour. If they could minimize that response time, it would be more convenient for the client side.

For how long have I used the solution?

We have been using Nutanix Cloud Manager (NCM) for the last one year.

Which solution did I use previously and why did I switch?

We have used other solutions earlier, but currently we are fully implementing Nutanix Cloud Manager (NCM) on our client side. We do not need to use any other solutions at present.

How was the initial setup?

The initial deployment of Nutanix Cloud Manager (NCM) was easy. Simple tasks such as VM creation and data transfer are much easier than other solutions. We can automatically schedule VM snapshots for syncing, and we can easily create VM templates for development purposes.

Which other solutions did I evaluate?

Regarding the pricing of Nutanix Cloud Manager (NCM), when compared to others, it is obviously very costly. However, considering the solution quality, I would definitely choose Nutanix. Today's management is focused on costs, and they frequently ask us to negotiate with vendors or suppliers. Nutanix has a fixed price, and during our last renewal, it was around one crore. Management attempted some negotiation but ultimately approved it. They constantly inquire about pricing and alternative solutions, but from an IT perspective, I prefer Nutanix Cloud Manager (NCM).

What other advice do I have?

For stability of Nutanix Cloud Manager (NCM), I would rate it a seven. For scalability, I would rate it a nine. 

On a scale from one to 10, I would rate the solution overall as a seven. 

I have a small request for Nutanix to arrange sessions for end users. When there are updates or solutions, if they could be explained to end users through sessions or webinars, it would be beneficial. This would help us understand what features are implemented in Nutanix Cloud Manager (NCM) and how we can use them effectively.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
July 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
Raouf Mahfoud Silhadi - PeerSpot reviewer
Spécialiste VMware at a computer software company with 51-200 employees
Real User
Top 20
May 22, 2025
Managing diverse environments has been streamlined with robust disaster recovery features and automation capabilities
Pros and Cons
  • "I find that the support from Nutanix is very good, as I have worked with them many times."
  • "Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure."

What is our primary use case?

Our use cases for the Nutanix Cloud Manager (NCM) include managing multiple sites and multiple customers under this site, as I delivered to multiple customers in Canada. 

The type of customers I see with Nutanix Cloud Manager (NCM) are primarily middle industries for technologies or manufacturers, as it is currently not for government customers.

What is most valuable?

The most valuable features I have found with Nutanix Cloud Manager (NCM) are related to Disaster Recovery, specifically the Nutanix Disaster Recovery solution with Prism Central, and Flow micro-segmentation. Flow micro-segmentation is part of the Nutanix Cloud Manager (NCM) networking capabilities, and most scenarios are related to standard clusters with Disaster Recovery, including environments with both Nutanix AHV and VMware.

The importance of faster outcomes for their environment is significant; for example, when I delivered the Disaster Recovery solution, we included automation for auto-configuration of VMs and resizing of VMs, which replaced many tasks that were previously done manually. The implementation of automation solutions helps free up time for their IT team, allowing them to manage more of the application part rather than the infrastructure, especially for stability and automation tasks from Nutanix.

What needs improvement?

Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure. More integrations with other cloud storage would definitely be helpful, as many customers want to use their existing SAN storage solutions for backups or other functions when migrating to Nutanix.

For how long have I used the solution?

I have experience with Nutanix since 2015.

How are customer service and support?

I find that the support from Nutanix is very good, as I have worked with them many times. For the support aspect, I believe globally they provide good support; they respect their SLAs, respond in a timely manner, and can assist quickly by connecting remotely when needed.

How was the initial setup?

The Nutanix setup, learning curve, and ease of use are essential considering that customers appreciate simplicity and centralized management, which is a significant factor compared to VMware's multiple products and interfaces.

Which other solutions did I evaluate?

I don't have a clear idea about the speed of outcomes from low code automation because after we complete a delivery service, the customer leads the automation part, but I haven't received complaints compared to other products like Ansible or Terraform, and what I have used has been responsive to their requests.

What other advice do I have?

Regarding how I would assess Nutanix Cloud Manager (NCM) for helping my team address current automation needs while planning for future expansion, I often deliver this solution to the final customers who manage their own environments afterward, but I have worked on automation tasks such as automatic resizing of VMs. 

In my experience, Nutanix Cloud Manager (NCM) is a good tool for meeting automation needs; it is the easiest to use for automation, and from Prism Central directly, you can automate many tasks and integrate scripts for your application layer. My company is a partner with Nutanix. For the overall rating of Nutanix Cloud Manager (NCM) as a product, I would give it nine points.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Cloud and Infrastructure Manager at Yageo Co., Ltd
Real User
Jul 21, 2024
Makes it easy to manage our global infrastructure and frees up time
Pros and Cons
  • "The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable."
  • "We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter."

What is our primary use case?

We mainly use it for infrastructure as a service. We use it for managing the clusters and hardware and running the VLCM updates. We do not use it to manage files and all the embedded because we have other solutions corporate-wide for it. It is pretty much being used to manage the infrastructure of the clusters and make sure that we have all the licenses applied to all the different clusters around the world.

We are multinational. I have clusters right now but not on all 53 plants. We have some Acronis data centers. They are called Co Lo data centers. We have a couple of those data centers with Nutanix in them. We have one in Tokyo, one in Ashburn, and then we have a couple of data centers in Mexico with Nutanix. We also have some in the US, some in Portugal where I am from, Italy, Germany, Asia, China, and Japan. We are around the world, and we use Prism to manage all those data centers.

How has it helped my organization?

Centralization is the main benefit. We are a company that is growing a lot due to acquisitions. Each of the companies we acquire does not use all of the same hardware or solutions. The mission of my team is to design and deploy solutions for all the new companies around the world and make sure they adopt our solutions. This is good to showcase to them what we have and make them see that they can manage their own side of the world. They can get granularity there and be able to support all their business locally. We still can have a backup team, which is my team, supporting them in case there are issues. There is always someone looking at it if something goes wrong. 

We do not have to be alerted by an outage. We can work on an issue before it happens or as it happens. Sometimes, when people get up, the issue is already fixed because we can do all that remotely. NCM allows that.

Nutanix Cloud Manager has saved our IT time. We got our weekends back. Previously, having a different type of infrastructure with Cisco UCS and VMware, updating the Cisco component, the EMC storage, and downloading everything sometimes was a week's worth of work. We had to do upgrades on weekends because we could not do it online. Since we started using NCM and LCM out of NCM, we went from one-day upgrades to one hour. Earlier, we were running it for a one-year period, and now we are running it every month and that is a complete cluster upgrade. There is no downtime and no business complaints. We just warn them that we are doing this. We have total confidence and total trust that it is not going to be an issue.

In terms of ease of use, I use a lot of hypervisors, and there is nothing that can be compared to it, whether it is VMware, Hyper-V, or even Azure. The Azure portal does not have a one-click to update everything. If you look at the on-prem things, I have Cisco UCS, Lenovo, and IBM servers that I use in VMware. There was no single panel where I could manage all that together. There were always different things to manage. You needed knowledge and training. Nowadays, a new hire can come in, and I can tell them to run this every week. They will be able to do it without training.

It frees up the staff that I have from having to deal with heavy troubleshooting. It is one less worry for me. We have 53 plants operating 24/7. We have problems on a daily basis. We have attacks. It is a huge asset not having the burden of dealing with upgrades because if we do not do those, we are open to vulnerabilities. With NCM, we can focus on everything else. Worrying about updates is a thing of the past. Anybody on the team can go ahead and take a look.

What is most valuable?

The single pane of glass is valuable. Seeing all my clusters there and getting all the alerts in one place helps to manage our global infrastructure. To me, the ability to view or see everything in one single place is very valuable.

We are also able to do lifecycle management and run updates. We have got our weekend back. That is very important. IT guys never have weekends. With Nutanix Cloud Manager, we are able to run updates during normal business hours. We are able to do it with the click of a button. Not having to worry and not having to see how it is running on the other side of the world makes a huge difference.

What needs improvement?

We have clusters not only with HPE. We have some with VMware to use Cisco Call Manager for VoIP. That only runs on VMware. They upgrade the ESXi host but not vCenter, which manages the ESXi host. It would be great if there is a way to include vCenter on the VM because you run the updates, but you do not update vCenter. It complains that you still have not updated it.

For how long have I used the solution?

We started using the first version when it was called Prism in 2018. 

How are customer service and support?

The technical support from Nutanix is excellent. It is not always the same experience. It differs. Sometimes you get someone who is very experienced on a given module or hardware. It depends on who you get, but even if you do not get the fastest guy at the first call, you will get it once the escalation happens. We have not had a case where the issue was not completely solved with a definite solution. I am very happy with Nutanix's support. 

We work with a lot of brands, and it is not always like that. Even with Microsoft, when we open a ticket, the first person is going to tell me to try things that my team has already tried before. We have to tell them that this is not the first rodeo that we are at. We have done this. We need to go beyond that, but they still have to do their due diligence. They do not care about that. They still want to run their script till they get to it. Nutanix is different. We tell them what we have done. They know we are certified. They take that into consideration and go to the next step, which is troubleshooting.

I would rate them a ten out of ten. They are by far the ones we like to work with.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

The price depends. I struggle a lot with that because I manage a budget. Not all businesses have the ability to spend that amount of money. When I have a plant that needs 10 VMs running, the smallest cluster I can offer them for high availability is a three-node cluster. It is going to cost me a hundred thousand dollars, whereas I could get a Dell box with 6K Windows Standard installed on it and get Hyper-V running and a couple of VMs, but there is no high availability. We had plants that were running like that because they did not want to spend the money. We had a ransomware attack. In the case of sites with Nutanix, we were up in a week, whereas in the case of the sites with that kind of hardware, we were up three weeks later. They then understood the importance of having proper hardware that can support resiliency and high availability.

It is expensive when you are looking at small locations that need low-latency workloads, but for larger locations, as compared to other guys, even using VMware, it is not that expensive because if you add it all up, it is going to be pretty much the same value. You just need to look at a similar size solution to be able to make a comparison.

What other advice do I have?

We do not use low-code automation. We support manufacturing plants. We do not have to deploy and stop VMs. We use Red Hat OpenShift for some containerized stuff but not a lot. We have some websites for looking for products. We do not have any need to build VMs and destroy them and build them again. It is pretty much what we do on our Azure footprint. We have 400 VMs there. We do not have automation there. We never build templates. We build one or two VMs per month when we get requests. My team builds those VMs even for our developers so that we have cost and check. We do not need to use automation at this point. We appreciate the automation of life cycle management and all those rapid tests that we have to make, but that is the standard automation we use.

I do use playbooks out of Azure but not out of Nutanix.

I would rate Nutanix Cloud Manager a ten out of ten. I have no issues with bad-mouthing it or praising it. In this case, praise is due for sure.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager at Sify Technologies
Real User
Top 10
Feb 26, 2026
Hybrid operations have become automated and AI-driven for faster investigations and governance
Pros and Cons
  • "Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well."

    What is our primary use case?

    My main use case for Nutanix Cloud Manager (NCM) is to build, operate, and govern hybrid enterprise infrastructures.

    A specific example of how I use Nutanix Cloud Manager (NCM) in hybrid enterprise operations is that I handle the on-premises environment including infrastructures and applications, as well as Microsoft Azure Cloud, utilizing optimizations and insights along with operational automation features.

    These are the use cases for Nutanix Cloud Manager (NCM) that I employ day to day.

    What is most valuable?

    The best features Nutanix Cloud Manager (NCM) offers include automation, AI, and ML integration designed for forensic investigations and the proactive detection of malicious suspicious activities related to applications, threats, and vulnerabilities.

    The automation and AI/ML features help my team by providing support through AI and ML for configurations such as writing cloud premises, infrastructure resource allocations, health monitoring, and optimizations, which we manage through scripting.

    Since using Nutanix Cloud Manager (NCM) for the last four to ten years, I have noticed optimizations regarding resources; we automate queries, health checkers, and compliance issues through Nutanix Cloud Manager (NCM).

    For metrics, I have seen positive insights related to optimizations, cost budgeting, and usage benefits from Nutanix Cloud Manager (NCM).

    Using Nutanix Cloud Manager (NCM)'s low-code automation has certainly made outcomes faster for my team, especially for optimizations, resource management, forensic investigations, and incident management.

    Using Nutanix Cloud Manager (NCM)'s built-in playbooks has freed up time for my IT team to focus on other tasks or projects, especially related to automations such as forensic investigations, MITRE ATT&CK, attack protections, and vulnerability scanning to prevent issues.

    Compared to other cloud management solutions, Nutanix Cloud Manager (NCM) is faster and better designed for automations and built infrastructure resources versus Azure, AWS, and on-premises cloud technologies, and it utilizes VMware technology, which is a great product for IT infrastructure.

    What needs improvement?

    Nutanix Cloud Manager (NCM) is a good product as it stands right now, and there are no additional features I wish to mention or improvements to add.

    For how long have I used the solution?

    I have been working in my current organization in the data center and IT infrastructure for the last seventeen plus years.

    What do I think about the stability of the solution?

    Nutanix Cloud Manager (NCM) is stable.

    What do I think about the scalability of the solution?

    Nutanix Cloud Manager (NCM) is really scalable, as it is designed for faster automations, builds, and operations in a hybrid environment.

    How are customer service and support?

    Nutanix Cloud Manager (NCM) customer support is really the best, and I would rate the customer support a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I used Azure and AWS, but those were very on-demand and costly, which is why I switched to using Nutanix Cloud Manager (NCM).

    What was our ROI?

    I have seen a return on investment, particularly in terms of needing fewer employees, money saved, and time saved.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing shows that Nutanix Cloud Manager (NCM) is not cost-prohibitive; it proves to be very useful compared to Azure, as it maintains a feasible and scalable offering without high costs.

    Which other solutions did I evaluate?

    Before choosing Nutanix Cloud Manager (NCM), I did not evaluate other options extensively; I found that Nutanix Cloud Manager (NCM) is the great hybrid and SaaS-based solution for us.

    What other advice do I have?

    Faster outcomes are very important for my organization, primarily because this is an AML integrated solution, which ensures greater speed with on-premises resources and infrastructures.

    My advice for others looking into using Nutanix Cloud Manager (NCM) is that it depends on scalability, feasibility, and the excellent insights and functionalities they provide to the customer.

    Nutanix Cloud Manager (NCM) is an insightful and extremely good product for hybrid and on-premises environments, making it the best product for SaaS solutions as well, and I rated this review a ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    Last updated: Feb 26, 2026
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    PeerSpot user
    Head of Infrastructure at CLM Software
    Reseller
    Top 5
    Sep 26, 2025
    Easy to use and reduces public cloud costs through streamlined management
    Pros and Cons
    • "Using NCM's built-in playbooks has freed up time for my IT team, we have saved more than 50% of the time, and we can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles."
    • "The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost."

    What is our primary use case?

    The main use case for Nutanix Cloud Manager (NCM) is to create a hybrid cloud experience. It serves as a turnkey solution where we can add management features to get the same experience we have with an NCM Nutanix product on-premises, even if we run Nutanix in the public cloud.

    I work for an IT distributor where we sell products for virtualization and data centers, with Nutanix being our main solution for this kind of business. We resell Nutanix for other companies from various industries or markets in Brazil.

    What is most valuable?

    The setup of Nutanix is very easy. The overall complexity of the solution is much less, and it's a solution that provides freedom of choice. We can run Nutanix on any cloud, on any hardware with any hypervisor. 

    The cost governance features of Nutanix Cloud Manager (NCM) are some of the most important features in this solution. We have features that help customers spend less on public cloud infrastructure. We have the observability of these costs, attribute quotas or chargeback policies, and with this kind of cost management, the expenditure of IT infrastructure in the public cloud could be significantly less so that the return on investment can be very relevant to companies that spend substantial money with the public cloud.

    The console of the Nutanix solution has various reports that we can fulfill and use a SaaS-like solution for Nutanix that allows us to input our expenditure profiles of the public clouds and then compare that with the cost that we might have with the on-premise solutions. 

    What needs improvement?

    The main area that could be improved with Nutanix Cloud Manager (NCM) is the cost. This is a license that we can use as a complement for the NCI product, which is the main product of Nutanix. Here in Brazil, we have a total cost of ownership based on the NCI, and sometimes the NCM additions make the product a little higher when we compare it with the public clouds. We are much cheaper when we compare with the Broadcom vCloud solution, but not as competitive when we compare with AWS or Google when these kinds of solutions are built into the platform.

    For how long have I used the solution?

    I have worked for about 10 years with the Nutanix portfolio: NCM, NCI, and NUS.

    What do I think about the stability of the solution?

    These solutions are already deployed in a high availability way with load balancing. Any problem with these machines does not compromise the structure of what we have built within. The solution has very high availability with no problems.

    What do I think about the scalability of the solution?

    In terms of scalability, it is really high. The threshold is not about NCM; it's the size of your on-premises or cloud infrastructure. As long as your AWS or public cloud workloads can grow, the solution is already set up to manage it.

    How are customer service and support?

    I would rate their customer service with Nutanix a nine out of ten. The support of the Nutanix team is great. The complexity of the matters might make it slightly lower, but even then, this is higher than the average of the market.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have never used a similar solution in my company. I have only studied the solution from Broadcom.

    How was the initial setup?

    The deployment of the Nutanix solution is instantaneous. These solutions are packaged in the Nutanix Prism Central that is a piece of software already deployed in the cluster. It requires only the setup of the policies that we want to have, the creation of the playbooks that we're interested in, and the setup of the cost profiles and the quotas or the project. The setup is already done when we deploy the Prism Central solution, which is a main managed solution for this kind of cluster.

    What was our ROI?

    Using NCM's built-in playbooks has freed up time for my IT team. We have saved more than 50% of the time. We can create the experience of scale-out and elasticity that we have in the public cloud, provide this to on-premises solutions, and it saves lots of time in micromanagement of the VM profiles.

    What other advice do I have?

    Regarding the speed of outcomes from their low-code automation, some companies have longer cycles of deployment of applications of infrastructure, and time is money. Once we can deploy large solutions with CI/CD solutions and integrate a DevOps-like flow of production, we can reduce this time and accelerate the value of the solution for the infrastructure. Nutanix gives that with the turnkey solution. We do not have the complexity to assemble a CI/CD solution with open-source solutions or multiple products. This is a complete flow of work for DevOps, integrated even with the Kubernetes or containers infrastructures that can accelerate this kind of deployment significantly, varying with the profile of the company that utilizes it. My company is not a development company, so this does not have this kind of value since we do not develop, but I can see the value that this feature has for companies that build software in-house. 

    I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Solution Architect at Layer
    Real User
    Top 20
    Sep 13, 2025
    Has improved deployment speed and simplified design planning for multiple enterprise environments
    Pros and Cons
    • "Nutanix Cloud Manager (NCM) does the best with the architecture of the CVM because one CVM for each node makes it more distributed and improves usability, offering more technical improvement compared to other vendors."

      What is our primary use case?

      We use Nutanix Cloud Manager (NCM) for big enterprises in Brazil, including Sebrae, the Minister of Brazil, and three local agencies in Brasília; we have 10 or 11 customers installed.

      What is most valuable?

      Nutanix Cloud Manager (NCM) is easy to use. Last week, I studied the history of Nutanix, the principles, and KVM. It is simple, usable, and intuitive for me. NCM is easier to use, especially for layout. NCM does the best with the architecture of the CVM because one CVM for each node makes it more distributed and improves usability, offering more technical improvement compared to other vendors. NCM is very fast, as my implementation team appreciates it because it's fast to deploy.

      What do I think about the stability of the solution?

      Nutanix Cloud Manager (NCM) is stable. I do not receive emails about releases or new versions, indicating that the solution is solid and safe with very good security.

      What do I think about the scalability of the solution?

      I find the scalability quite easy; I only need to add a license for the core and install the new node for GPU, storage, processing, and memory.

      How are customer service and support?

      I cannot rate Nutanix support since I never contacted them, but I have only heard good things from my team.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I have past experiences with vSphere and vCenter, which I had difficulty with. Nutanix Cloud Manager (NCM) is much easier to use, and I appreciate its graphical interface and colors.

      How was the initial setup?

      The deployment process is easy.

      What about the implementation team?

      It's important for us that deployment is fast and easy because my team has all the certifications for deploying Nutanix, and the steps are very easy to understand.

      What was our ROI?

      It saves time for implementation and deployment.

      What's my experience with pricing, setup cost, and licensing?

      Nutanix Cloud Manager (NCM) pricing is reasonable, especially compared to VMware and other solutions that are more expensive. It's less expensive than competitors such as Broadcom.

      Which other solutions did I evaluate?

      I use AWS and GCP, but I have also used VCF for VMware and vCenter, which is similar to NCM.

      What other advice do I have?

      Regarding installation or configuring, I only work in design, specifically with Sizer and quotation nodes; that's my focus.

      The documentation is easy to search for; it's the bible of Nutanix, and I find it pretty good. I haven't used the documentation in my local language, Portuguese, because my English needs improvement, so I use it only in English. My team uses it in Portuguese because some technical people lack expertise in English.

      Everything is satisfactory. We are Platinum Partners with Nutanix.

      On a scale from one to ten, I would rate Nutanix Cloud Manager (NCM) a ten because it's very easy to use.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Technological manager at I-Med
      Real User
      Jul 8, 2024
      A world-class solution that helps us to have almost 100% uptime
      Pros and Cons
      • "We have a local partner and all the support from the vendor. It has been a remarkable experience. The product is very easy to use, and the roadmap has been executed transparently. The administration has been quite fast."
      • "We need to get more training and achieve much more consistent training. There is training, and there are courses, but in local terms, we are missing something that would allow us to have a more widespread training program."

      What is our primary use case?

      We have a platform of about 300 virtual machines, and most of the technology was very old, pre-existing legacy technology. We needed a world-class hyperconverged solution that would provide us with the ease of migrating these virtual machines and allow us to have a hybrid platform in the long term. We wanted some of the things in the private cloud and other things in AWS, which is the public cloud that we have. 

      How has it helped my organization?

      We have a local partner and all the support from the vendor. It has been a remarkable experience. The product is very easy to use, and the roadmap has been executed transparently. The administration has been quite fast. There are many things that were totally neglected, and we had to open some support cases. They have been responded to quickly and in a timely manner. It has been a success.

      We have much better performance and efficiency. The uptime of the servers has also increased a lot. We have practically zero outages. It means that our service, which is key in the health industry in our country, is much more stable and has much better public reception. We are one of two companies that provide these transactional services so that people can receive discounts from their insurers when having exams or medical consultations. We serve more than 90% of the country's population for health and connect all companies that give these discounts or health benefits. Our government has a plan with an entity called Fonasa. It is the National Health Fund, and it provides health financing services to practically the entire country. We make the connections between hospitals, clinics, and this National Health Fund to give online discounts at the time of care. Therefore, the uptime has to be very close to 100%, and this solution has helped us get very close to that number.

      In my country, we have very good communications technology and data transmission speeds, but when we have a platform that is out of our reach, such as a regional AWS, we always have latency problems. There are speed problems. At times, there are crashes, micro outages, etc. A very good thing about Nutanix is its speed and performance. We are very eager to try the new features it has. We started with a specific project focusing on the most critical production and the budget. This year, we will be able to cover the entire platform and all the server hardware and utilize all the features of Nutanix Cloud Manager. We are going to do several things in the short term.

      Faster outcomes are important taking into consideration that people are seeking medical attention, and there are many people. When the time comes to make the payment, they access our transactional services through the authentic application by using a fingerprint or making payment online. If we do not have a platform that is very fast, there is a delay and slowness in all clinical centers. When the lower layers that are not in Nutanix begin to suffer service degradation, all the health service centers automatically start calling us and telling us that the service is not working as it should, and people start to get impatient. Therefore, one of the critical pillars for what we do is that all the processing is done very fast.

      Using Nutanix Cloud Manager’s built-in playbooks freed up time for our IT team to focus on other tasks or projects. One of the reasons why we decided on this solution was the amount of prior knowledge that exists. It is not only in terms of the knowledge base and the use cases of other clients but also in terms of everything that helps you. There are pre-built capabilities to make your operations much faster and spend a lot less man hours to manage. We have managed to free up resources and dedicate ourselves to more complex tasks. The playbooks also help me to be able to have a backup within the team. It is very easy for anyone to take the playbooks and apply them, and I can dedicate myself to other things.

      In terms of time savings, at first, there were less time savings because we had to "oil the wheel", but now, I have been able to relieve 25% to 30% of people's burden. When we manage very old legacy platforms, we need a lot of specific knowledge and a lot of hours because what we do takes time. If I need to create a machine, I have to load a backup. It takes a long time. I lose a lot of time while the person is monitoring the process. On the other hand, with Nutanix Cloud Manager, it is very unattended. I click on it, and I can do other things because I know that the process will finish in a timely manner.

      We want to grow, and we want to have more cores, more nodes, and a 100% migration at the end of this year. The truth is that everything that the solution offers helps with this roadmap and its execution. The migration is very fast and well-supported. We are very happy.

      What is most valuable?

      There is the ease of being able to use templates. We can create virtual machines from scratch very quickly. We can use a script or make a copy. Generating backup is very easy. Training is also available to achieve a good skill level. The learning curve is short.

      What needs improvement?

      We need to get more training and achieve much more consistent training. There is training, and there are courses, but in local terms, we are missing something that would allow us to have a more widespread training program. That could be an improvement area for me.

      For how long have I used the solution?

      We have been using Nutanix Cloud Manager for six months.

      What do I think about the stability of the solution?

      It is as per very high standards of the industry. It is at an almost perfect level.

      What do I think about the scalability of the solution?

      I have not had the need to take advantage of the scalability, but I am hopeful that there will not be any problem. I am hopeful that it will be quite smooth. The product works quite well. They have been on the market for many years. It is already a very solid product, and growth is supported.

      How are customer service and support?

      There is a very large knowledge base. The response times and service are also very fast. We have opened very few tickets, and they were resolved quite quickly. When we opened the first ticket, we were inexperienced in the support flow. Walter helped us by making contact with a technician who called us by phone to resolve the problem online with us. Unlike other products that only offer communication via ticket, we had a phone call that helped us solve the problem very quickly. That turned out very well.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We had Rancher. We were about to use VMware, but almost our entire platform was on-premises. We had virtualization but on-premise. It was difficult to administer.

      How was the initial setup?

      We still have a significant percentage of the platform on-premises. We have already migrated 50% to 60% to Nutanix. For the regional services that are in Ecuador, Colombia, and soon in Mexico, we have AWS.

      I was there when the project started. I believe that every implementation has some moments when there is difficulty. That is why one has to have a partner who knows the product and is experienced in migrations and initial implementation. In our case, it was not so complex. The equipment was arranged, and the initial setups were made. The IT team was trained, and the provider helped us with all the migrations and environment preparation. They also trained us and helped us to learn. I did not see any problems along the way that made us say " Oh, we will have to replan.” It was quite smooth, and deadlines were met.

      What about the implementation team?

      We used a local partner who brought me to .NEXT24. The company is called W-Systems. They are a local partner that offered us the solution and through which, we acquired Nutanix.

      Their technical staff helped us throughout the implementation, and we have had very good results. Their representative, the general manager, Walter Zunkel is the one who invited me to attend .NEXT24. We have been attending sessions and talks, and we have been able to do a lot of networking, it has been very productive and very beneficial.

      What was our ROI?

      It allows me to lower the fixed costs that I have per data center. There is also the possibility of relocating the man hours that I have freed up to projects of much more complexity. That may not be an immediate monetary return, but it does allow me to make a better investment of my team's time.

      What's my experience with pricing, setup cost, and licensing?

      It is an expensive solution, but one has to make the trade-off between what you want to achieve and what you are willing to pay.

      There is a return on investment in a short time. When you make an investment of this magnitude, you expect a return within three years, but it is much earlier here. I measure it in terms of what payments have decreased for the data centers. I am closing one of the data centers because I no longer need to have those physical machines, so that is a saving, and it allows me to leverage the expense that it has. In terms of cost, you have to make a large initial investment, but it provides a good return on investment.

      Which other solutions did I evaluate?

      We evaluated three alternatives. We had VMware and the other two, but I was not part of the decision-making, so I do not know which other two products they considered.

      I was not involved in the evaluation from the beginning, but I saw the results. When you make a comparison and choose a vendor with whom you are going to have a relationship for many years, you have to evaluate the cost. You have to evaluate technical capabilities, and you have to evaluate benefits related to the business.

      I believe that one of the things that made Nutanix win by far in the proposals is its ease, short learning curve, and very natural, organic, and intuitive adoption within the team. The costs were not so high. These solutions are obviously not cheap, but one has to be prepared for that. For me, it is cheaper to pay a lot of money for a good solution than to have to explain to the government about a service that was down for several hours. Nutanix is ​​a platform that has a very short learning curve. Growth occurs in a very organic way. There are all new features. It is not necessary to educate ourselves much. The dashboards are super easy to build. The fact is that it is a world-class solution. I am very happy with it.

      Nutanix Cloud Manager's setup, learning curve, and ease of use were important when deciding on a cloud management solution. The most important thing is the learning curve. I need people to start producing very quickly. The integration characteristics, the compatibility, and the backward compatibility with legacy technologies are other important things. The ease of migration and integration is also important. It is easy to take technologies that are no longer in use, make an evolution, and migrate them to Nutanix. It should also be easy to integrate components that are on other platforms or other architectures. These were several features that made us decide on Nutanix Cloud Manager.

      What other advice do I have?

      I would rate Nutanix Cloud Manager a nine out of ten. There is always room for improvement.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Senior IT Expert at a computer software company with 1,001-5,000 employees
      Real User
      Jun 10, 2024
      Offers a single pane of glass to manage clusters but needs improvement in the stability offered
      Pros and Cons
      • "The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters."
      • "The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required."

      What is our primary use case?

      I use the solution in my company to manage around 27 clusters. It is all a single pane of glass to manage them and monitor them in a way that is not really associated with cross availability but more in the area of whether there are any impacts, alerts, or any such related stuff.

      How has it helped my organization?

      It is difficult to speak about the benefits I have experienced from the use of the solution because the product serves as a central point. Having a centralized single pane of glass is important. 

      My company can also see our Pure Storage and ESXi landscape in Nutanix Cloud Manager (NCM), even though such products may be third-party or foreign imports. You see everything in one control plane, which greatly adds to our value. The tool's ease of use is good because a lot more people can access Prism Central, allowing all to do simple operations without needing a lot of training, etc. The tool's user interface is intuitive.

      What is most valuable?

      The solution's most valuable features revolve around the single pane of glass it provides, which helps me see all my infrastructure and quickly manage VM operations without having to go to individual clusters. Some of the tool's good features are having one central place to monitor for alerts and one central API to interact with other clusters and deploy VMs.

      Nutanix Cloud Manage helps our team address our current automation needs while planning for future expansion. Our company uses capacity monitoring, and it is quite valuable to see the growth and a view on resource consumption and get an alert if it predicts some kind of resource shortage coming up maybe. The runway in the tool is really helpful, but anything else apart from it is not there yet in the product.

      Comparing Nutanix Cloud Manager (NCM) versus other cloud management solutions for setup, learning curve, and ease of use, I would say that Nutanix's learning curve is quite small, and the ease of use is quite high. The aforementioned area consists of the biggest advantage associated with the tool, especially since you don't have to have a degree in Nutanix Cloud Manager (NCM) to be able to use it and get started or get a feel for it. The tool is quite easy to use. When deciding on a cloud management solution, the tool's setup, learning curve, and ease of use were not major but maybe small factors why my company chose Nutanix Cloud Manager (NCM). My company chose Nutanix Cloud Manager (NCM) because of the natural progression of our company's engagement with Nutanix. My company also uses Nutanix Cloud Manager (NCM) with Prism Central.

      What needs improvement?

      The product can be improved in terms of stability. The update process has to be more tough, meaning it should be more bulletproof. The switch to the CMSP should have been more thought out, tested, and validated by Nutanix. More frequent updates would be good in the tool. Better role-based access control would be good for the tool. Better documented APIs that can be used across all Nutanix products can be a good improvement. It would be good if you could have multiple Prism Central and combine them at a centralized point. From an improvement perspective, the tool should offer a real high availability platform because it serves as a central point, and you need it.

      The stability of Nutanix Cloud Manager (NCM) is an area of concern where improvements are required.

      For how long have I used the solution?

      I have been using Nutanix Cloud Manager (NCM) for six years. My company is a customer of Nutanix.

      What do I think about the stability of the solution?

      Nutanix Cloud Manager (NCM) used to be a very stable product in the past. The versions released by the product before 2023 were great, but after that, I see that there is a big technical gap in the tool.

      What do I think about the scalability of the solution?

      It is not kind of a scalable solution for now. The product could be used to scale up in the same cluster, but it was not something that our company wanted. My organization wanted to scale across clusters. For now, as far as I know, the tool's scalability part cannot be considered as a feature, but it may have new functionalities coming up in the future.

      How are customer service and support?

      The solution's technical support is great. I rate the technical support a nine out of ten.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      There weren't many solutions that my company used to use in the past, apart from maybe a few products for the central management of infrastructure components like a vCenter traditionally, and now we use it in parallel to Nutanix Cloud Manager (NCM) and not replacing it with any other tool.

      How was the initial setup?

      Six years ago, the product's initial setup phase was easy, and since then, my company has been running the same installation process. With day-2 operations, like upgrades, which were normally easy, I see how a lot of the features have changed presently, including the whole architecture underneath, and because of this, my company has faced some challenges with the product.

      There is no strategy required to deploy the project since it is very intuitive.

      The solution is deployed on an on-premises model.

      My company uses the product in different locations and data centers.

      What about the implementation team?

      My company did not seek help from an integrator, reseller, or consultant.

      What was our ROI?

      The ROI I have experienced from the use of the solution stems from the fact that it is easy to use, and the entry border of the tool is quite low, so a lot of new people can easily use it. With the tool, you have one single pane of glass across multiple infrastructures.

      What's my experience with pricing, setup cost, and licensing?

      Nutanix changes its licensing models frequently, and it is difficult to figure out how and what is included in which package. The problem lies with how frequently the prices and licensing models are changed and the names provided for the packages. As per the main focus of our company, I would say that having Nutanix Cloud Manager (NCM) is the cherry on top for us.

      Which other solutions did I evaluate?

      I have not evaluated The other products in the market offering the same features as Nutanix Cloud Manager (NCM).

      What other advice do I have?

      In terms of the importance of faster outcomes for our organization from the use of the tool, I would say that fast is not always best, but if you have a very good process in place, fast is good as long as you follow the process.

      The use of Nutanix Cloud Manager or NCM's built-in playbooks has not freed up time for our IT team to focus on other tasks or projects. I know on paper and maybe for management, the tool's ability to have built-in playbooks and how it frees up time for the IT team so that they can focus on other projects sounds interesting, but at the end of the day, you don't want a lot of those things to be completely automated unless you have very strict quotas in place which also needs good housekeeping. In a historically growing environment, following the aforementioned areas is not always possible, so you may not want such automation happening, but what is nice about it is that I can forward all the alerts that are generated in Prism Central using a webhook to any kind of messaging kind of application, which removes the barrier of having to check on it. It is quite nice that with the playbooks, I have some low-code way of having some kind of automation going.

      Considering the versions of the product before 2023, I rate the solution a nine out of ten.

      Considering the versions of the product after 2023, I rate the solution a five or six out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Sisir Ghosh - PeerSpot reviewer
      Assistant Manager at a recreational facilities/services company with 10,001+ employees
      Real User
      Feb 27, 2024
      Provides good performance, we can easily scale resources, and run analytics
      Pros and Cons
      • "Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click."
      • "Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable."

      What is our primary use case?

      Nutanix Cloud Manager offers the flexibility of the cloud, allowing us to easily create and destroy environments for proof-of-concept purposes without impacting any patched applications. This flexibility lets us clone existing Veeam instances for various sectors. After reading and patching the clone, we can either delete it or replace the original instance with the patched and updated clone, effectively running it from the Cloud.

      How has it helped my organization?

      We're impressed by the speed of achieving results with low-code automation. Previously, we used physical servers to run workloads. Now, we achieve the same or greater performance on virtual machines with significantly lower configurations. For example, a task that required 128 GB of RAM on a physical server can now run on a 32 GB virtual machine. Additionally, we can seamlessly upgrade memory on the fly from 32 to 64 GB or as needed, allowing us to scale resources without downtime.

      We leverage Nutanix Cloud Manager's capacity planning and runway analytics to forecast storage needs proactively. By periodically running these analytics, we gain insights into cluster performance and identify potential bottlenecks, allowing us to plan for additional hardware requirements as needed.

      What is most valuable?

      Nutanix Cloud Manager's interface offers valuable insight, providing me with the comfort of knowing everything is functioning optimally and can be upgraded with a single click.

      What needs improvement?

      One challenge exists in our current setup. While two administrators are managing the Nutanix Cloud users, the users themselves maintain their VMs. We would love to offer them the ability to completely reinstall their VMs whenever necessary. Currently, users can only attach a new ISO to their VMs for a partial reinstall, but a full reinstall feature is unfortunately unavailable.

      We have raised this issue with Nutanix, requesting the addition of these features. They have assured us that these features are planned for the future, but they are not currently available.

      Therefore, we request the implementation of these features to empower our user group to manage their VMs independently and according to their needs.

      For how long have I used the solution?

      I have been using Nutanix Cloud Manager for over three years.

      What do I think about the stability of the solution?

      Nutanix Cloud Manager is stable. We have not had any stability issues.

      What do I think about the scalability of the solution?

      Nutanix Cloud Manager is scalable. 

      How are customer service and support?

      The technical support is great. They are extremely knowledgeable and helpful.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We used to have both Cisco and Nutanix, but Cisco cost us more, so we switched to mostly Nutanix systems.

      How was the initial setup?

      The initial setup was completed by Nutanix and it was not difficult. The deployment took around 45 days.

      What's my experience with pricing, setup cost, and licensing?

      Nutanix Cloud Manager offers tiered pricing, making it accessible to organizations with varying budgets. This allows them to start with a lower tier and scale up seamlessly as their needs evolve.

      What other advice do I have?

      I would rate Nutanix Cloud Manager a nine out of ten.

      Two of us are responsible for maintaining Nutanix Cloud Manager. We log in twice weekly to conduct a health check and ensure no new requirements, such as creating a new VM. If new requirements arise, additional work is necessary.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: July 2026
      Buyer's Guide
      Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.