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IT Operations at a engineering company with 5,001-10,000 employees
Real User
Provides visibility, simplifies operations, and saves time and cost
Pros and Cons
  • "It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals."
  • "For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good."

What is our primary use case?

Whenever we face any challenges related to the movement of virtual machines from one cluster to another, we are using Prism Pro. It makes our life easy because with the help of the Prism Pro, we can manage the movement of virtual machines between clusters. We can validate and do complete health checks of physical hosts and logical hosts, as well as of the complete compute storage and other components. All those are converged and are a part of a single solution. With the help of Prism Pro, we are able to simplify our operations and administrative tasks.

It is deployed in an on-premises data center. Both data centers have a couple of pairs of clusters, and the clusters are interconnected, just like the data centers are connected. Both clusters are replicated between themselves to have their data synchronized and updated so that in the event of a failure in one of the data centers, the other data center can take over.

How has it helped my organization?

Its top benefits include:

  • Time savings
  • Simplification of operations
  • Environment stability
  • Application accessibility

We can assess the performance and the capabilities of the host. We can initiate sessions, and we can evaluate those sessions with the help of the Prism Pro dashboard, which helps with capacity planning. We can forecast our capacity planning, and we have complete infrastructure visibility through the dashboard to get an understanding of how to utilize our hardware and applications in a better way to gain maximum performance. It helps with ROI and achieving long-term goals. It also increases employee productivity and workforce satisfaction. 

It saves cost. After using this solution, we have clear-cut savings of more than 40%. It also saves time.  We were able to see the results within 45 days from the time of its deployment.

It simplifies the administration and reduces human errors. It simplifies operation by providing a single dashboard. It also encourages the use of more automation.

Its integration with third-party tools is very easy. We have complete visibility. We can very nicely use the solution in our ITSM model. We are using third-party tools from different vendors for more insights, and with the help of automation, we are able to do application optimization, alert optimization, etc.

We are using it to manage VMware and Nutanix. The important part is that we don't have to depend on a multi-vendor management prototype. We can extend support to third-party vendors as well.

It reduces our overall power consumption. We follow the go-green environmental approach. We like to utilize the resources in a more efficient way. With this solution, we are able to save power.

The fact that NCM is sold as one product with multiple tiers is very important for us. A single-vendor solution is easy to manage. A heterogeneous type of environment is very difficult to manage because we require different types of skill sets, and managing the solution becomes more complex.

What is most valuable?

We are using Prism Pro, and the features related to the reporting capabilities, health checks, and automated alerts to Nutanix call-home are very important. We are using it as a management and reporting tool, and we are able to get a complete overview or summarized form of clusters that we are using in the production.

It has been helpful for forecasting and planning. It has also been helpful for analytics. With the help of this solution, we can have a better understanding of how much storage we are utilizing and how many processes are currently in use. Based on this information, we get a better understanding of how much expansion we need going forward, which is very important because ultimately it saves cost. It simplifies operations and helps with more revenue and productivity. It brings stability to our production environment. With the help of forecasting and capacity planning, we can achieve all of our long-term organizational goals. 

It is more cost-centric as compared to other solutions. It provides us with a holistic view of all the applications that we are using, and the most important point is that everything is converged. It is a one-box solution. It fits well with our requirements, and we are happy to have this type of solution in our production environment.

What needs improvement?

For Nutanix, there are options to go with different types of hardware vendors for using the AOS operating system. We can deploy it on Dell, Lenovo, or IBM servers. If Nutanix had its own server, it would be good.

Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.

For how long have I used the solution?

We have been using this solution for the last two years. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the stability of the solution?

There have been no issues related to its stability. We haven't faced any challenges in our deployed solution. On a periodic basis, we receive notifications from Nutanix about any vulnerabilities. Whenever a vulnerability is identified, we immediately get a notification to apply a patch and fix it. The system is up to date, and there are no vulnerabilities. It is stable, and we haven't faced any challenges in accessing applications. The overall performance related to the CPU memory, IO processes, and storage is at an optimal level, and we don't have any challenges. We are good.

What do I think about the scalability of the solution?

In terms of scalability, it is very flexible. There are no challenges. It is a highly scalable solution, and expansion and migration are very easy. Everything is good.

How are customer service and support?

Their technical support is excellent. If we need any support, they have 24/7/365 support. There are multiple ways to reach the support, and we get immediate assistance. In case of any criticality, they are able to manage the issue. They were able to resolve small, moderate, and high-level issues in a quick manner. We didn't face any issues related to escalations or unavailability with them.

Their knowledge is wonderful. Their technical teams are well-equipped in terms of skills. I would rate them a 10 out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before this deployment, we were not using any similar solution.

How was the initial setup?

It was straightforward because there was no migration or extension involved. We were using the solution as a first-time solution. So, everything had to be put in place new, and everything went well. We didn't face any challenges in terms of setup, deployment, and support. The deployment went well in a simplified case-to-case manner, and the operations have been very smooth. It didn't take more than 60 days.

Apart from the post-sales training where our resources got trained by Nutanix, our technical team members are also getting trained on a regular basis. We have regular schedules for technical training of our teams.

What's my experience with pricing, setup cost, and licensing?

Its acquisition and support cost is nominal. It is not too high, and it is not too low. It is within the budget, and there are no issues on that part.

Which other solutions did I evaluate?

We looked at solutions from Cisco, Dell, and Nutanix. That's all. We chose Nutanix because of the cost and also because of the complete package. It included a multi-year support contract, and it is an all-in-one-box type of solution.

It is easy to migrate and expand. Most of the things are web-based. So, it is easy for anyone to understand and stabilize the operations. Our applications ran very well on the platform during the PoC. They are running well now too. These were the factors for using this solution.

This solution is very unique for our office. No other vendor has this type of solution in place, even though they are claiming to have a converged solution. As per our understanding and observation, Nutanix has a unique and excellent solution in place.

What other advice do I have?

I would rate it a 10 out of 10 because everything is stable, and we are able to achieve all of our objectives. We are happy customers.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1855257 - PeerSpot reviewer
IT Specialist at a energy/utilities company with 5,001-10,000 employees
Real User
Upgrading our clusters is a very seamless, straightforward process
Pros and Cons
  • "It saves time since it is a single pane of glass. Our efficiency has increased because of that. We don't have to log into multiple servers when we do upgrades. We can do it on one console. This saves us eight to 10 hours a month. Upgrade activity on servers, which was offloaded to the Nutanix platform, used to take hours on our Legacy platform."
  • "There are some cases when there are multiple alerts for the same issue. For example, if I forget to put it in hosting maintenance mode, then I start getting multiple, duplicate alerts for the same host, which we don't want. If I have already received an alert, I don't want another alert. So, there are sometimes false positive alerts because of update activity where we forgot to put it in maintenance mode, then we get multiple alerts or emails."

What is our primary use case?

Initially, we deployed one cluster. Then, we deployed another two to three clusters. The main use case was to have a single console with all the alerts as well as viewing each cluster from a single pane of glass. That was one of the primary reasons for moving to this solution.

We are on the latest version because our company states that we need to upgrade every 30 days. Therefore, we are on a 30-day cycle, using the latest version of it. If Nutanix releases a new version, then in the next 30 days, we are on that version.

How has it helped my organization?

That solution gives requirements based on usage. It has helped us with workload and capacity planning. This is helpful for us to effectively plan. 

What is most valuable?

The main selling point was the one-click centralized upgrade. Upgrading our clusters is a very seamless, straightforward process. We don't have to go through each individual server or cluster. We just do it in one click using Starter. Without logging into individual servers, we can do an upgrade. This makes our 30-day patching cycle easy for us, rather than going through a painful, time-consuming task.

The Capacity Behavior Analytics has been a good feature that we have been able to use.

It provides centralized upgrade simplicity as well as getting alerts and updates on a single pane of glass. That makes it very easy rather than missing any notifications or alerts. The alerts help if you don't log in everyday since you are notified of everything in Prism Pro. 

We use the capacity manager, which we rely on. It gives us centralized management, and that is key for us. Everybody logs into the centralized console to find out if there is a problem. If someone needs to do a deep dive or troubleshooting, the central management lets them narrow down to the task or performance issue that they are dealing with.

What needs improvement?

There are some cases when there are multiple alerts for the same issue. For example, if I forget to put it in hosting maintenance mode, then I start getting multiple, duplicate alerts for the same host, which we don't want. If I have already received an alert, I don't want another alert. So, there are sometimes false positive alerts because of update activity where we forgot to put it in maintenance mode, then we get multiple alerts or emails. 

For how long have I used the solution?

We have been using Nutanix Prism Pro for a year and a half. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the scalability of the solution?

The environment is pretty much stable, though at a year and a half, it is still new for us. In my experience, it is stable. We find it a very stable solution compared to other vendors. I think we have the best solution.

How are customer service and support?

We worked with the Nutanix Community team to find some templates. Based on our organization's specific security standards, we then created a standard template that we use when deploying.

Finding any type of documentation in the support portal is easy. Everything is available online. If you are stuck with something, needing documentation or some kind of guide, those are readily available.

The tech support has been really good. I have worked with Dell and their support is not as easy to use when you need something, have to find a solution, or are stuck on something. Whereas, the Nutanix support is very helpful. As soon as you open a case with the support team, they provide support based on the case's priority level. The Nutanix solution and support are better than Dell's.

Their technical support has been knowledgeable. They understand us as a customer: our issues and what we are looking for. They are able to provide support in a timely manner based on the kind of support ticket that is open. I would rate them as nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we had purchased Prism Pro but had not installed it. When we started increasing the capacity of our clusters, we installed Prism Pro. Then, in the next three to six months, a lot of things had been fixed and streamlined.

Previously, we had a Legacy platform. We would have to do a hardware refresh when hardware went end-of-life. A lot of time was spent doing upgrades. We were having problems with hard disk failure when the environment got to the end of its support life. We wanted a solution that was less time-consuming and more efficient, bringing more simplicity. That is one of the reasons that we moved in this direction.

Moving to Nutanix from our legacy platform has saved us a lot of time (30% to 40% of our time) to focus on other things, such as troubleshooting.

How was the initial setup?

I was involved in the initial phase of setting up the test drive and doing the proof of concept. Also, I was part of the migration. 

We used the Nutanix tool for our migration. We had a deadline and talked with the application owners, which went smoothly. We were able to migrate the workload from our legacy platform to Nutanix. It took almost six months of time to move our workloads from our legacy platform to the Nutanix platform, but it was not that complicated.

What about the implementation team?

We worked directly with the Nutanix support team.

What was our ROI?

It saves time since it is a single pane of glass. Our efficiency has increased because of that. We don't have to log into multiple servers when we do upgrades. We can do it on one console. This saves us eight to 10 hours a month. Upgrade activity on servers, which was offloaded to the Nutanix platform, used to take hours on our Legacy platform.

Which other solutions did I evaluate?

We looked at VxRail because we were thinking about having a Dell hyper-converged platform. However, Nutanix Prism Pro was more comfortable. 

One of Nutanix's best features is monitoring a cluster, which is useful. Anyone can manage it. Specifically, you don't need to have someone with VMware or hypervisor background to do it. It is not rocket science; it is very easy to manage. It is easier to manage because it provides centralized administration of the entire environment, instead of having something like multiple vCenters. With this solution, you don't need to log into multiple consoles.

What other advice do I have?

There was a talk earlier that we will plan to use the monitoring automation, but since we have other tools that we use for automation, we don't have X-Play. However, that may change down the line because we want to add more clusters. So, we may need to think about how we can update our license to have X-Play.

We have plans to add Nutanix in our corporate infrastructure too. There, we will be using VMware in Prism Pro for our corporate environment.

Nutanix has a partnership with Red Hat. Therefore, there are some Ansible scripts that we use. Because we have Red Hat Satellite, we use that to leverage some sort of automation for our deployment servers.

I would rate this solution as a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
August 2025
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
System Architect at Imam University
Real User
Helps me with essential knowledge and planning for projects
Pros and Cons
  • "It is a scalable solution."
  • "The solution's virtualization could be even better."

What is our primary use case?

We use the solution for virtualization purposes.

How has it helped my organization?

The solution saves around 15% of standard time for our organization.

What is most valuable?

The solution is easy to use and has a very supportive team. It helps me with essential knowledge and planning for projects.

What needs improvement?

The solution's virtualization could be even better. They should improve the upgrade and patch engine features.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution. Although, one of its nodes might break if you don't follow the proper upgrading and patching steps.

What do I think about the scalability of the solution?

It is a scalable solution. Our enterprise has three clusters dedicated to it.

How are customer service and support?

The solution's technical support is good. However, it is complicated to communicate with the customer service team for the contract renewal process.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to Nutanix because of its flexible pricing model compared to other vendors.

What was our ROI?

The solution generates a high return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I rate the solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2183874 - PeerSpot reviewer
Director of IT at a transportation company with 1,001-5,000 employees
Real User
Comes with runway features that help predict strategy for optimization
Pros and Cons
  • "Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization."
  • "If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier."

What is our primary use case?

We use Nutanix Cloud Manager (NCM) mainly for the centralized management of multiple clusters. We're running two clusters under the solution right now, and we'll be expanding to three probably within the next couple of months.

How has it helped my organization?

Using Nutanix Cloud Manager gives me another engineer on my team. The solution allows us to have constant eyes on the environment, and we're exploring some of its additional features for automation for management.

What is most valuable?

Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization. They help us so that we don't find ourselves in a patch, and we have time to budget with senior management for additional acquisition if required.

What needs improvement?

If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier. Additionally, it would be helpful to get some visual appreciation of the dataset and identify which VMs are harnessing the bulk of it. You could see an element of this feature in Prism Element that wasn't available in the Prism Pro or NCM.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for around two to three years.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a completely stable solution, and I haven't had any issues. We always read the release notes before running upgrades.

What do I think about the scalability of the solution?

I would expect Nutanix Cloud Manager to scale. Since our shop is pretty small, we would not plan to scale the solution, but based on what I've read, it is a scalable solution.

How are customer service and support?

Nutanix Cloud Manager's customer support is fantastic. Most of the time, it's a one-call resolution. Fortunately, I don't have to call them very often. I've never had anybody that was difficult to work with, and they always seemed eager to help and follow up.

How would you rate customer service and support?

Positive

How was the initial setup?

Nutanix Cloud Manager's initial setup was relatively straightforward. We worked with our SE when it was being deployed.

What was our ROI?

We have seen a return on investment with Nutanix Cloud Manager. It makes centralized management and viewing much easier without needing to bounce into different systems constantly.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager is an expensive solution. However, its value is worth the cost versus trying to aggregate it across multiple other solutions.

Which other solutions did I evaluate?

We did evaluate other options before choosing Nutanix Cloud Manager. We looked at standard three-two-one solutions, but Nutanix Cloud Manager stood out because of its simplified management nature.

What other advice do I have?

I advise users know their goals for utilizing the product ahead of time. Doing this will ensure that when they are deploying and want to create the playbooks, they will get the most value out of the implementation.

Overall, I rate Nutanix Cloud Manager an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2183826 - PeerSpot reviewer
CIO at a government with 10,001+ employees
Real User
A sustainable solution with a straightforward initial setup
Pros and Cons
  • "The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support."
  • "Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs."

What is our primary use case?

We are an education institute, and we use Nutanix Cloud Manager to manage student applications, employee applications, and for other educational purposes.

What is most valuable?

The most valuable feature of Nutanix Cloud Manager is the flexibility we're finding in expanding our technology and our support. We can't mess with the student's data, and we need to protect the data of many students within our data centers to ensure continuous business. One of the benefits of using NCM is the ecosystems we have within the organization and other organizations.

What needs improvement?

Nutanix Cloud Manager could partner with more partners to bring technologies that align with the area's policies and business needs.

For how long have I used the solution?

We've been using Nutanix Cloud Manager for six to seven years now.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a stable solution.

What do I think about the scalability of the solution?

Nutanix Cloud Manager is a scalable solution. We are using six nodes and planning to add more features like the video in the future.

How are customer service and support?

Nutanix Cloud Manager's technical support is reachable and solves the problem in a matter of seconds.

How would you rate customer service and support?

Positive

How was the initial setup?

From the documents I'm reviewing, Nutanix Cloud Manager's initial setup was a straightforward process. There were no issues in the solution's implementation.

What was our ROI?

We're seeing a return on investment from Nutanix Cloud Manager, but since ours is an educational business, there's not much to assess.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager's pricing is fair at the moment. However, its pricing should be reassessed, and different pricing categories should be set for different business needs.

What other advice do I have?

When we approached Nutanix Cloud Manager, they presented the technology well. We chose Nutanix Cloud Manager because we found it could be sustainable for the future. Users should consider Nutanix Cloud Manager's use cases and opt for the solution depending on their type of business.

Overall, I rate Nutanix Cloud Manager a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1909311 - PeerSpot reviewer
Sr Systems Engineer at a insurance company with 501-1,000 employees
Real User
Capacity planning and forecasting help us explain why we need to scale
Pros and Cons
  • "The capacity planning, forecasting, and Runways are worth their weight in gold. NCM has saved us time in IT, and that's money."
  • "There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly."

What is our primary use case?

We use it for capacity planning and we forecast with it. We use the workload reporting, which includes VM efficiencies, and we're able to provide reports that way on capacity, storage, and Runways.

How has it helped my organization?

One of the big benefits is that it helps us explain why we are scaling and why we need to do certain things. We can scale out or up and show them why. There's proof before any money is spent. It's had a positive impact.

I can go to management and say, "We need this many sort-only nodes before the end of the year to give you the capacity for what you need to have done. And I can say, "This is where we're going to use up what we have." Sometimes they'll say, "Oh, we won't need it," and we can come back and say, "It's been showing us this the entire time."

What is most valuable?

We're big on the capacity planning. We're fortunate that we're not restricted by a budget, but we do need to have things budgeted for planning purposes. We need to be able to say, "We're going to need 500 terabytes," or "We're going to need X amount of storage in the coming year." The capacity planning helps us really stay ahead of the curve.

What needs improvement?

There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly.

Overall, it works.

For how long have I used the solution?

We're using Ultimate within Nutanix Cloud Manager and we've been using the solution since 2017.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's also scalable. We use it across multiple locations and multiple teams. 

Unfortunately, we don't have any plans to increase our usage of it. I have voiced some frustrations, internally, over the years, that I have not gotten to expand and use the product the way it should be used. I wish we could have really given it a lot more play in our shop.

Nutanix Calm, is another portion piece I wanted to look at.

How are customer service and support?

I would rate Nutanix in my top two or three in terms of support. I've worked with some vendors that are lacking but Nutanix is not one of them. I've opened a lot of tickets with Nutanix over the years, but I've rated every one of them when I have closed them, and every one has been a 10 out of 10.

When we had the bug with the storage, they approached it as "high severity."

Their support is on par with VMware; they're good. And with Nutanix, it doesn't take as long to get into the upper-tier support. When you get someone on the line at Nutanix, you get someone who can help you with any range of issues and, if not, they Slack somebody immediately.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't really have a previous solution. Infrastructure-wise, we were three-tier, with storage, switching, and all that is in between those segments. For capacity planning we used SolarWinds, but we never did anything such as scaling out with SolarWinds.

We use Ansible and then we're looking at possibly moving towards VMware Tanzu. We're doing a PoC on it.

How was the initial setup?

The initial deployment can be a little complex. You better bring your "A-game." For me, VMware is simple, the way I break it down and the way we work on it. At the infrastructure level, you can rebuild things easily, but in Nutanix, even when it comes to deploying nodes, or the storage-only nodes, it's a little more complex.

Overall, for the way we use it, it takes a day or two to deploy Nutanix Cloud Manager. There are two of us managing it, but I'm usually the person from our organization involved in deploying it.

We started seeing the benefits as soon as we got it. We started using the forecasting and their sales engineers, who were good, worked with us. They showed us the power in it.

Upgrades happen through Prism Central. Other than the updates, we haven't had to do much in terms of maintenance. It's pretty much hands-free.

What about the implementation team?

Every shop needs more staff and, with our staffing numbers, we have usually had to employ a services reseller or we have worked with the Nutanix team.

Those services came in and set us up, all the way from physical, in the rack, to the NCM portions and bringing it online. They built the management pieces and appliances inside of Nutanix. OSI-wise, we started at Layer 1 and went up from there.

What was our ROI?

It has helped us forecast and do capacity planning. We haven't been caught in a spot where we needed storage and had to move systems around and make quick changes to get by until we could cut a check to get more storage. It has helped us in the long run. The capacity planning, forecasting, and Runways are worth their weight in gold. NCM has saved us time in IT, and that's money.

It's worth every dime.

What's my experience with pricing, setup cost, and licensing?

The pricing has been reasonable.

What other advice do I have?

Do a PoC, but be mindful that it's not going to cover everything.

Nutanix has always been good. We don't use it to the extent that we probably should, but the GUI is friendly and I can't list anything that needs to be changed. Overall, it has worked for what we need.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sr. Network Systems Administrator at Moda Health
Real User
Top 20
Saves man-hours with excellent speed on outcomes and provides a continuous validation process
Pros and Cons
  • "It's easily expandable storage-wise and compute-wise."
  • "There's the split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between those having all the feature sets available under for some central, area would be my biggest ask. They've been moving towards that more and more."

What is our primary use case?

The company went with Nutanix and hyper-converged. Just the sheer number of disparate vendor products and hardware the company had to deal with was a lot. The solution was used for consolidating everything into a much more easily managed payment class. Prism brings it all under one umbrella.

What is most valuable?

Prism Ultimate is where it can't get any better. We've got all the feature sets available.

We use the runbook on occasion and we don't really use a lot of automation.

We did some site migration activities with a large number of guest systems that needed to be relocated, it was pretty convenient. I don't remember experiencing any issues. We did a pretty big data center relocation and we used Nutanix protection domains to do most of that. We ran into a couple of issues outside of any automation and those were just our own configuration issues that we quickly figured out.

The speed of the outcomes we've received using the solution's low-code automation would be as expected. We have no complaints about the processes with Nutanix.

The man-hours saved are pretty important for us. We have a pretty large environment for our team to handle and anywhere we can optimize tasks more efficiently and not have to do them in scheduled maintenance Windows after hours is a big plus.

Monthly, as far as general maintenance, the systems used to have to be babysat by somebody. We save probably twenty to twenty-four hours a month in man-hours, just on being able to schedule and automate a mundane task that used to have to be handled with kid gloves.

As far as maintainability, we do tasks more efficiently and we've saved money. The ability to even just have the built-in monitoring and alerting system that is in the product by default, just by running the infrastructure under, is great. Prism Nutanix saves us quite a bit of effort and time. I don't know if you could really put a number to that time.

We use the solution to manage both Nutanix and VMware infrastructures. We are in the process of progressing towards getting as much as possible off of VMware ESX and onto AHV. We currently have about 70% on Nutanix and the remaining on ESX.

It's great that the solution can manage both of those infrastructures. It's a lot more efficient and convenient to have all of this in one payment class rather than have to monitor two separate infrastructures.

The solution helps provide a continuous validation process and it's pretty impressive. Just what you get by bringing that infrastructure under the umbrella of Prism without having to do any monitoring setup at all, covers more than 90% of what we really need. This feature's effect on our validation time is exceptional. I would say that it probably reduced it by more than half.

The solution is better than expected in terms of helping our team address our current automation needs while planning for future expansion.

Its speed when delivering infrastructure as a service has been good. We haven't had any complaints about the performance or implementation of new systems with this product.

What needs improvement?

We haven’t really gotten into the solution's capacity planning and runway analytics to help forecast storage and compute needs. Since I came in, we have been doing a lot of forklift upgrades and data center relocations. Most of the clusters have been in so much flux that the runway and those estimations haven't been accurate enough simply due to the fact that we pull the carpet out from the data and change the environment so often. Hopefully, once we have one more major cluster to put in, we'll get most of the rest of our PSX environment over. AT that point, those forecastings will be valuable to us. However, our environment and underlying hardware have been in so much flux, that nothing could really give us real accurate forecasting.

There's a split between Prism Central and Prism Element and having to know which interface I need to get into to do certain feature sets or just having to switch between them having all the feature sets available would be my biggest ask. They've been moving towards that more and more.

For how long have I used the solution?

I've been using Nutanix and Prism for nearly five years now. I came in about two years after the implementation started. It's the same product that we've been using for three years, just with a new name. We have been using the Nutanix Cloud Manager version for the past several months.

What do I think about the stability of the solution?

The stability is incredible. We are on Lenovo OEM and the only issues we've experienced since I've been on board for three years, have been related to some Lenovo firmware issues in our environment that would have caused a host outage. We've had other issues with the Nutanix solution, however, those have not impacted production or impacted the host.

What do I think about the scalability of the solution?

The scalability is great. It's easily expandable storage-wise and compute-wise. We can do that comfortably without fear of the impact on production. We do a lot during production hours that used to have to be done outside of production hours on maintenance Windows.

How are customer service and support?

In my more than twenty-five years of experience in the industry, I would say the technical support goes above and beyond any other vendor that I've ever worked with. It's probably one of their strongest points.

There have been multiple times when we've called in about some issue and the techs look into it and ensure that everything else on that cluster is copacetic as well. They won't look just at the problem. They'll say: "Hey, I noticed this, let's take care of that while we're in here." They're not trying to blow you off.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The company never used a hyper-converged solution like Nutanix previously. There was a traditional three-tier and Nutanix was brought out to consolidate.

I have not used any other solutions like this. This was my first introduction to any type of hyper-converged solution.

How was the initial setup?

I wasn't a part of the initial setup. I came in two years after it was implemented.

The product requires maintenance. In this case, considering the breadth of our implementation, typically it's only one man dedicated for an hour or two a week. This is just to ensure things are kicking off as expected and things have been completed as expected.

Which other solutions did I evaluate?

I know the company was looking at other companies. I don't know which ones, however, as that was all pre my history with the organization. Likely, at that time, Nutanix was probably the best solution available.

What other advice do I have?

I'm a customer and end-user and we're in a long-term stable release. 

There's a lot of naming in Nutanix. There's Prism Element and there's Prism Central. This depends on how wide a view you're taking. We use both here.

Prism Pro and Prism Element are different levels of feature sets in Prism. Ultimate has more features available than Pro has, however, it's the same product overall. Prism Element is tied to a cluster of Nutanix-based systems and Prism Central is a collection of those clusters. That gives a view of the entire environment. We are Prism Ultimate licensed.

We use a private cloud as our environment is all internal to our organization.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Moses Ramushu - PeerSpot reviewer
IT Support at a hospitality company with 10,001+ employees
Real User
Makes things easier and simpler for us to troubleshoot
Pros and Cons
  • "It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances."
  • "The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly."

What is our primary use case?

We use it for our service, running everything through Nutanix.

How has it helped my organization?

It is easy to access. Since it is web-based, you just punch in the API and it gives you all the servers in the company. The solution has helped optimize database performances.

Nutanix helps us save on Tier 1 storage, which is very important to us. As a company, you need backup. Working with this solution is easy and fast.

As a company, backup is very important. Anything can happen to a company so you always want to have backup. The important part is that this solution is cloud-based. Therefore, if a fire happens, you still have your backup.

Since last year, we haven't really worked after hours.

Nutanix has 100% improved our team's ability to troubleshoot operational issues. This is excellent for business. It now makes things easier for us to troubleshoot, helping us know where or what the problem is. It makes things simpler.

What is most valuable?

It provides healing to the system. If there is something wrong with the system, then it gives you an alert and decides what the problem is. It tells you in detail if there is something wrong with your server.

It is not time-consuming. It makes things easier for the company, because now you know exactly what is wrong because it tells you what it is. It is easy to access.

We use it with SQL Server workloads. This solution is good and quite fast for that.

What needs improvement?

The design could be more user-friendly. There is always room for improvement when it comes to a site being more user-friendly.

For how long have I used the solution?

My company has been using it for about six months.

What do I think about the stability of the solution?

I have been very impressed with the stability.

How are customer service and support?

Customer service has been good. So far, I can't complain. I haven't picked up anything that I might complain about since everything is running smoothly and has been simplified. I would rate them as nine out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

This has been an improvement for me because I am used to old physical servers.

How was the initial setup?

I was not involved in the initial setup. Everything was already up and running when I started using it.

What was our ROI?

It has helped us cut deployment times.

Nutanix has decreased the time it takes to snapshot and clone databases. Because of this, the business is running smoothly. Everything happens quickly, so it is quick to do things on this platform, i.e., less time-consuming.

The increased backup frequency has helped to limit data loss.

When it comes to data management, the solution has reduced time spent on operational database workloads.

Which other solutions did I evaluate?

We use Veeam for the backup and restore of databases.

What other advice do I have?

This is the way to go. Technology is growing and improving. I feel like a lot of companies in my country are still stuck in the old way of using physical servers. Whereas, we now have something like this that makes things simple with a feature that sends alerts. In a way, it is running the whole infrastructure.

There is always something out there that can improve your life, simplifying your life. There is always something out there that you can learn about.

It has improved my life and the way the company is running. We use it almost every day.

There are about 10 of us using it, including support, system engineers, my assistant management, and management.

I would rate this solution as nine out of 10.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.