We use it primarily for general workload for the virtual machines, reporting, and getting the capacity reports.
Team Lead, IT Infrastructure at a insurance company with 501-1,000 employees
Managing clusters effectively and forecasting resource needs with confidence
Pros and Cons
- "In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial."
- "Nutanix gives us access to a single pane of glass by which we're able to see everything."
- "It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended."
- "Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not."
What is our primary use case?
What is most valuable?
In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial.
In Nutanix Cloud Manager (NCM), the planning feature in reporting is very useful, as you can create a particular scenario that provides potential resource consumption of your current cluster and can help interpret workloads, which is great for forecasting how long depend on the current capacity and whether you need to purchase new hardware.
We can give developers access to a self-service portal. It's very helpful. You can grant access and give people the power to manage issues themselves.
We've found we've generally saved time by using Nutanix.
Nutanix gives us access to a single pane of glass by which we're able to see everything.
What needs improvement?
It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended. If there are licensing errors, for example, being told I have 96 cores licensed but Nutanix Flow not licensed despite having assigned units, it complicates things unnecessarily.
For how long have I used the solution?
We have been using Nutanix Cloud Manager (NCM) for about three years.
Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
What do I think about the stability of the solution?
I assess the stability and reliability of Nutanix Cloud Manager (NCM) with a few issues where downtime occurred; once it was related to power when the whole console went down.
We had two instances where a network outage caused cluster reboots, which I would prefer to see handled differently as the VMs rebooted to ensure data consistency.
This behavior differs from VMware where VMs would not necessarily restart, and I am unsure if there is an option to configure the network to prevent this.
What do I think about the scalability of the solution?
Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not. We encountered challenges while adding extra servers to existing clusters; however, we sorted it out with the expertise of the support staff, even though it was beyond my knowledge and experience.
How are customer service and support?
I would say my experience with customer service is a nine out of ten, as I never give a ten. I do not know what a ten is. There is always room for improvement, and they are definitely high quality. There is a feature that allows you to escalate the call. Since 2019, I've only had to escalate twice.
Which solution did I use previously and why did I switch?
We had used VMware. If I had to deploy the same and used VMware or Nutanix, I would choose Nutanix at the same cost due to the number of features.
How was the initial setup?
For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters, I handled it myself. The latest deployment involved a partner due to time constraints. It requires some knowledge and experience, however, once I watched the first setup, I was able to do it myself after that.
Migration is also possible to do by yourself. Between Nutanix generation six to generation nine, we were able to move VMs.
What about the implementation team?
For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters I handled it myself.
What was our ROI?
The cost reduction has provided some ROI.
What other advice do I have?
For those evaluating Nutanix Cloud Manager (NCM) as a solution, I advise not to be afraid to move from VMware and to run some proof of concept, as that was my case. People tend to stick with known technologies, and I understand their reluctance, but change can be beneficial. Comparatively, having similar hardware and paying less with Nutanix while getting many features that work well is appealing.
In our case, we pay for 60 features with VMware but use only ten, while with Nutanix, we get 25 features at a better price.
I rate Nutanix Cloud Manager (NCM) a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Service Delivery Manager (Lead Sdm) at ATOS
Secure cloud workspace has delivered low downtime and supports global role‑based access
Pros and Cons
- "One of the best features of NCM is that it provides a very stable environment, where, from a security point of view, it is extremely good with minimal downtime."
- "I would rate the technical support from NCM at a five."
What is our primary use case?
Nutanix Cloud Manager (NCM) is used to provide applications to users worldwide, which Deutsche Bank requires to ensure accessibility for their end user environment, whether through official laptops or end user devices like mobile and BYOD.
We are responsible for providing the image for their devices, and we ensure different profiles are created based on their roles, granting access accordingly based on their roles and responsibility on respective applications as defined with Deutsche Bank.
What is most valuable?
One of the best features of NCM is that it provides a very stable environment. If you plan it properly, you can achieve a very robust environment where, from a security point of view, it is extremely good with minimal downtime.
Over the last four to five years, we hardly had any downtime, which is attributable to Nutanix.
This stems from the guidelines provided to us, and by following proper R2 security factors and right disaster recovery processes with appropriate configurations, backups, and screenshots, the environment remains stable.
I find the service and support from Nutanix to be very good compared to other OEM vendors.
I assess the speed of outcomes we receive using low-code automation as not extensively utilized on the automation part, but my team was capable of implementing some based on customer requirements.
We had architects from our side suggesting implementations, and we implemented patiently, creating a very good environment for the customer where their specific requirements were captured, keeping the customer happy and ensuring they felt they were in the right hands.
What needs improvement?
In terms of improvement areas for NCM, I strongly believe they need to train people on their environment, similar to how Azure provides free coupons for service providers to build strong support teams.
This would ensure resources are well-trained to support Nutanix.
Additionally, quicker response times from local service provider resources could greatly enhance customer satisfaction and confidence, especially during issues or downtimes, preventing business loss.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for almost four years for one of my customers called Deutsche Bank.
What do I think about the stability of the solution?
Over the last four to five years, we hardly had any downtime, which is attributable to Nutanix.
What do I think about the scalability of the solution?
For scalability, considering we have large clients, I would rate it a nine.
How are customer service and support?
I would rate the technical support from NCM at a five.
While the technical staff are good, their process of transferring issues from one person to another has ample room for improvement.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
When comparing NCM to other solutions in terms of setup, learning curve, and ease of use, the setup involved Deutsche Bank, our old customer looking for a secured and stable environment.
We had two architects aligned for this account, and from the delivery side, I was aligned as well.
We configured the entire architecture with the help of Nutanix's suggestions, resulting in one of the most stable environments I have encountered in my twenty-five years of experience.
What about the implementation team?
My team was capable of implementing solutions based on customer requirements.
We had architects from our side suggesting implementations, and we implemented patiently, creating a very good environment for the customer.
What was our ROI?
I do not have detailed figures available about how much time Nutanix Cloud Manager (NCM) saves, as architects are responsible for that, but I believe there is an estimated difference of at least ten to twenty percent.
What's my experience with pricing, setup cost, and licensing?
On a scale from one to ten, where one is cheap and ten is expensive, I would rate Nutanix at around three or four.
Which other solutions did I evaluate?
When comparing Nutanix Cloud Manager (NCM) to other vendors or solutions such as VMware, IBM, Cisco, and Morpheus, I find Nutanix much more cost-effective.
As premium costs rise along with the growth of their environments, we are actively trying to convert customers to Nutanix due to its better cost efficiency compared to EMC and others.
What other advice do I have?
My clients are global enterprises, with Deutsche Bank being one of the renowned banks in Europe and having a significant presence everywhere.
When comparing NCM to other solutions in terms of setup, learning curve, and ease of use, the setup involved Deutsche Bank, our old customer looking for a secured and stable environment.
We had two architects aligned for this account, and from the delivery side, I was aligned as well.
We configured the entire architecture with the help of Nutanix's suggestions, resulting in one of the most stable environments I have encountered in my twenty-five years of experience.
My final rating for the product is nine out of ten, but not for support.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Last updated: Feb 26, 2026
Flag as inappropriateBuyer's Guide
Nutanix Cloud Manager (NCM)
March 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
Senior Consultant at Capgemini
Cloud platform has simplified hybrid management and has saved significant administration time
Pros and Cons
- "What I appreciate about Nutanix Cloud Manager is the implementation and that process, as it is a cloud platform with integrated network, micro-segmentation, and support for Kubernetes with seamless scalability, and it saves me time within 30 minutes, overall saving about 10% of my time."
- "In Nutanix Cloud Manager, areas that can be improved are AI and cost."
What is our primary use case?
My use case is for AHV. The specific solution I use is AHV, Acropolis Hypervisor.
What is most valuable?
What I appreciate about Nutanix Cloud Manager is the implementation and that process. It is a cloud platform, and the main features I am looking for include integrated network, micro-segmentation, and support for Kubernetes with seamless scalability.
Nutanix Cloud Manager saves me time within 30 minutes. Overall, it saves about 10% of my time.
What needs improvement?
In Nutanix Cloud Manager, areas that can be improved are AI and cost.
For how long have I used the solution?
I have been using Nutanix Cloud Manager for the last 3.5 years.
What do I think about the stability of the solution?
I rate stability at 10 out of nine.
What do I think about the scalability of the solution?
I rate scalability at 10 out of 10.
Compared with other solutions, Nutanix Cloud Manager is very simple, and its scalability is impressive. If I compare it with VMware ESXi, Nutanix supports private and public clouds.
How are customer service and support?
Nutanix stands out because they provide very good support throughout India and outside the countries. That is the main thing, and they have a separate cloud environment.
They provide very good support from the customer side and give a response immediately.
How was the initial setup?
The deployment is easy. It takes very few weeks to deploy based on client availability, and it will take within a week maximum.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing of VMware ESXi as cheap compared with Nutanix.
What other advice do I have?
Maintaining Nutanix Cloud Manager is very easy. I rate their technical support at 10 out of nine. Based on that support and those features, overall support, I would rate it 10 out of eight. My overall review rating for this product is 8.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Last updated: Mar 26, 2026
Flag as inappropriateService Delivery Manager Cloud And Dco at a healthcare company with 10,001+ employees
Unified cloud management has improved capacity planning and supports faster AI-driven insights
Pros and Cons
- "I am quite happy with the outcomes we have received using Nutanix Cloud Manager (NCM) so far."
- "Using the built-in playbooks with Nutanix has not freed up time for our IT, as while the feature exists, the knowledge seems to be lacking with our integration partners."
What is our primary use case?
Nutanix Cloud Manager (NCM) serves as our single pane of glass to manage our resources for both our on-premises and cloud deployments of Nutanix.
What is most valuable?
Since I started using Nutanix Cloud Manager (NCM), the best features I have noticed are similar capabilities to what we had with VMware vRealize Manager, which allowed us to manage our environments and growth capacity requirements for the future.
Faster outcomes are important for our organization because all IT leadership wants AI adoption and our ability to detect and predict anomalies, so it is crucial that we can quickly generate that data through this platform.
What needs improvement?
In terms of room for improvement in Nutanix Cloud Manager (NCM), while the product has a lot of automation capabilities, the knowledge to do that does not seem to exist with our system integrators, such as Indian IT companies like TCS and Infosys, so perhaps they need to conduct more knowledge-sharing sessions with integration partners to help us at Philips take maximum advantage.
Using the built-in playbooks with Nutanix has not freed up time for our IT, as while the feature exists, the knowledge seems to be lacking with our integration partners.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for almost one year.
How are customer service and support?
My experiences with Nutanix technical support have been quite good; they are helpful and responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I switched from VMware to Nutanix because it was a management decision not to continue with Broadcom after VMware was taken over by Broadcom.
How was the initial setup?
Regarding deployment, we did our deployments in partnership with Microsoft and Nutanix Professional Services, and it involved directly running the scripts and making it happen, which was not very difficult.
The process of deployment took us less than a week to set up the environment.
What about the implementation team?
Approximately four people were involved in the deployment from our side.
What's my experience with pricing, setup cost, and licensing?
In terms of finance, using Nutanix Cloud Manager (NCM) is cost-wise comparable to what we would have paid Broadcom if we had continued with VMware solution, as it did not come at an increased cost; however, I do not think there are any savings as such.
Which other solutions did I evaluate?
When comparing Nutanix Cloud Manager (NCM) versus other cloud management solutions, I find that setup and ease of use are there, but it is only capable of managing a Nutanix environment, so it is not really comparable with other cloud management solutions.
What other advice do I have?
My overall experience in my field is extensive; I have been working for 25 years in IT.
I would assess Nutanix Cloud Manager (NCM) as having the features to help our team address our current automation needs, though there is a learning curve for the people to get started using it.
I am quite happy with the outcomes we have received using Nutanix Cloud Manager (NCM) so far.
Faster outcomes are important for our organization because all IT leadership wants AI adoption and our ability to detect and predict anomalies, so it is crucial that we can quickly generate that data through this platform.
My overall experience with Nutanix Cloud Manager (NCM) is an eight because I am not able to fully utilize its capabilities. I would rate this review as eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Jan 16, 2026
Flag as inappropriateCloud Specialist Global IT at Al Dahra
Centralized cloud management has boosted performance and simplifies security operations
Pros and Cons
- "Centralized multi-cloud management is available in Nutanix Cloud Manager (NCM), which is very friendly, allowing me to manage all the application, infrastructure, and security in one console, which is a significant advantage for an infrastructure professional."
- "I rate this area a seven because this technology is new to the vendor as well, so for them, it takes time to reach out to developers and check everything in their test environment before providing a solution."
What is our primary use case?
My use case is that our entire infrastructure relies on Nutanix Cloud Manager (NCM) only, and currently we have our cloud environment in AWS, which is controlled with Nutanix as a hypervisor, where all our production environment is hosted.
What is most valuable?
Centralized multi-cloud management is available in Nutanix Cloud Manager (NCM), which is very friendly, allowing me to manage all the application, infrastructure, and security in one console, which is a significant advantage for an infrastructure professional. I can rely on one application to manage all these aspects, including security, so we usually do not have to procure any other specific tools related to security or management.
In terms of operational efficiency, we were previously on-premises, and after migrating to the cloud about one and a half years ago, we noticed that our application performance improved to at least 10 times better compared to the previous on-premises setup. I appreciate the efficiency and performance of that environment, and in terms of monitoring and security, the posture management and lifecycle operation in Nutanix Cloud Manager (NCM) are very good, providing real-time insights that make troubleshooting easy.
What needs improvement?
Built-in playbooks are quite good when creating them, but we have not enabled those options for automation due to security concerns, so we have not leveraged them.
In terms of architecture, it is quite good, and I would appreciate exploring whether Nutanix Cloud Manager (NCM) has an option to restore the cluster to a new region. We perform our disaster recovery and have the option to take backups to an S3 bucket, so being able to pull out VMs to a new cluster from that bucket would be a very good feature.
I rate this area a seven because this technology is new to the vendor as well, so for them, it takes time to reach out to developers and check everything in their test environment before providing a solution. Because of this delay, particularly in our production environment, we cannot afford such delays, especially since I recently deployed a DR for Nutanix and have been experiencing some issues due to these delays.
For how long have I used the solution?
I have been using the solution for about four years including on-premises.
What do I think about the stability of the solution?
For stability, I would rate it a nine.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) is scalable, and you can achieve scalability in a very short timeframe, which is excellent.
I would rate the scalability around an eight.
How are customer service and support?
For technical support, I can rate it a seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Nutanix Cloud Manager (NCM) saves me a lot of time. Previously with our old VMware setup, operating servers and performing tasks such as snapshots was complex and time-consuming, but now with Nutanix Cloud Manager (NCM), it is quite easy and saves me almost 60% of the time.
How was the initial setup?
Deployment was quite easy, and the migration part was also smooth, with good support from Nutanix Cloud Manager (NCM) support team, resulting in minimal downtime for our critical applications.
What about the implementation team?
In terms of comparison, Nutanix Cloud Manager (NCM) is very user-friendly and the GUI interface is easy to understand. When I look at other cloud options, the terms and technology defined by Nutanix Cloud Manager (NCM) are very friendly, allowing a normal system administrator to easily and proactively understand the features, options, and infrastructure capabilities available.
What was our ROI?
Since migrating to the cloud, we found that the performance of the applications we host there is very good, with increases of up to 10 times, which was the feedback from the application team regarding our production server applications deployed in Nutanix Cloud Manager (NCM).
Which other solutions did I evaluate?
Overall, I compare Nutanix Cloud Manager (NCM) with other vendors and solutions, finding it quite good in terms of GUI and scalability, and I would describe it as excellent.
What other advice do I have?
Currently, we are exploring Nutanix MST DR, which is the multi-snapshot technology we plan to deploy.
My advice for others looking to implement this product is that this whole environment and architecture is user-friendly, providing significant help for infrastructure support personnel in terms of easy and quick deployment. It is also very scalable and can be integrated effectively.
Overall, looking at the vulnerability aspects and other features, I would rate it an eight. I have provided an overall review rating of 8 for this solution.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Mar 14, 2026
Flag as inappropriateLead SME at a tech services company with 1,001-5,000 employees
Automation has transformed disaster recovery and made self-service provisioning extremely fast
Pros and Cons
- "As I see in this current scenario and today, Nutanix cost and pricing is lower than the different OEM or vendor options."
- "However, I feel that simpler onboarding and learning curves are needed as some users find the initial setup and configuration planning requires expertise."
What is our primary use case?
My main use case for Nutanix Cloud Manager (NCM) is that we are deploying Nutanix for the customer and helping them with Nutanix Cloud Platform where the customer is running infrastructure on Nutanix. We have helped them with disaster recovery automation, network micro-segmentation, and related services.
We have a very large customer where we have provided disaster recovery with self-service capabilities. This leaf serves as a disaster recovery solution where we can get automated disaster recovery in the disaster recovery environment with one click. Disaster recovery happens with the leaf with synchronization and real-time synchronization. For micro-segmentation, we are using Nutanix Flow for the network micro-segmentation.
Majorly, the customer is looking for disaster recovery and network micro-segmentation solutions. One more use case is where we deployed Nutanix file. The customer required object storage where we created S3 buckets and Nutanix file serves as a NAS and unified solution. The customer deployed their Kubernetes platform on Nutanix where we assigned Nutanix file as a read-write many. This is a very large use case for us to deploy for a customer.
What is most valuable?
The best proper feature is Nutanix Cloud Manager (NCM) where we can get AI Ops, where we can get help from online with the Nutanix portal as well. The second one is self-service and automation.
Nutanix Cloud Manager (NCM) uses machine learning driven inside to help optimize the capacity, detect performance and automate routine tasks, including enforcing future needs to be automatically resolved. The proactive issue detection helps teams stay ahead of outages.
Another feature is self-service automation which we are using for customers in Nutanix Cloud Manager (NCM). Fast provisioning is one of the good features that helps my organization where my team is seeing dynamic improvement to how quickly infrastructure and services are provisioned.
What needs improvement?
Based on my experience with Nutanix Cloud Manager (NCM), it is a very good product and very good platform where we can deploy multiple things. However, I feel that simpler onboarding and learning curves are needed as some users find the initial setup and configuration planning requires expertise. This is significant and required for the customer and there we need to improve.
One more thing that I want from Nutanix is that there is one feature that is lagging. When I am a PS partner or a SI service provider where I deploy Nutanix for a customer, I need a feature in the Nutanix portal where I can download the as-build guide or runbook from the portal as well as on my cluster on my Prism Central or from Prism Element. Somewhere this option may be included in the future where the engineer can download easily and hand it over to customer. This would help to build a fresh document.
As I already mentioned some of the improvement points, one is the documentation gathering. The as-build guide is very important for engineers or persons who are using Nutanix.
For how long have I used the solution?
I have been working in my current field for 15 years.
What do I think about the stability of the solution?
Nutanix Cloud Manager (NCM) is now stable.
What do I think about the scalability of the solution?
It is easy to scale Nutanix Cloud Manager (NCM). We can scale a cluster with expansion cluster as well.
How are customer service and support?
Customer support is also good. Response time from support is very minimal.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
In my few last experiences where we have migrated workloads running on the cloud and the customer was paying X of Y amount on the cloud, after the migration from the cloud to on-premises on Nutanix, the customer has now saved cost and currently they are very happy with the solution on Nutanix. Their infrastructure is running on on-premises Nutanix with Nutanix Cloud Manager (NCM).
Previously, we were using Cloud One as well as VMware. Now, today due to cost-effectiveness, we moved or almost every customer has moved to Nutanix.
How was the initial setup?
I work for a very large organization where 500 Nutanix nodes are deployed. In that scenario, when a customer is requested for a couple of VMs to be provisioned, we created 100 plus virtual machines. This can help with resource utilization and all the related things.
What other advice do I have?
I give an example where we integrated our ticketing tool with the self-service portal where I can get notifications and automation where I can easily manage my infrastructure with automation with a third-party tool.
As I see in this current scenario and today, Nutanix cost and pricing is lower than the different OEM or vendor options.
Faster outcome is very extremely important for most organizations today. Business agility and time to market in the competition market directly impact revenue and growth. Faster provisioning is very good in Nutanix where we can deploy fast and quick outcomes with faster environment setup and fast scaling.
Nutanix Cloud Manager (NCM) has a feature called Calm or self-service where we are using automation. Before, it was that if the application team needed a VM to deploy their application, I would go to the VM creation and deploy the operating system and deploy the binaries. It would take a lot of time. However, in their self-service portal, I use the template and with one click, we can get the VM very quickly. For example, manually, I spend two to three hours to build all components where I click in the self-service and my playbook is running and quickly in five to seven minutes, I can get the VM.
I give the advice to others to start with clear objectives. Nutanix offers fast provisioning, cost visibility, governance and compliance. All of these features are available. Being with the focus use cases such as common VM provisioning workflow and standard application blueprints, which are all available. I would rate this solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Feb 26, 2026
Flag as inappropriateInfra Tech Support Associate Manager at Accenture
Makes upgrades easy with Life Cycle Manager and it's also cost-effective
Pros and Cons
- "The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager."
- "We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute."
- "For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue."
- "There could be slight improvements in support because sometimes they are not able to understand the issue."
What is our primary use case?
My use case is for legacy cluster migration. We have removed the legacy cluster. We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute. We migrated from physical hardware, which was out of warranty and expired, and migrated the application to the Nutanix cluster.
What is most valuable?
The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager. When upgrading your infrastructure, there is nothing to do. You just have to pre-check it, and the process is automated. It will check one by one for availability and fault tolerance. It is an auto-run job, and if anything finds an issue, it highlights it in the pre-checks, so that feature is very good.
When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, it is good because we are using many things, such as UCS Manager, VxRail, VMware, and vRealize in our infrastructure. The support and SLAs are good, and it is very easy to use, especially when upgrading. The administration is very easy.
What needs improvement?
Everything required is already in place. It's easy to use, and there is good customer support. For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) since 2022 or 2023, when I was at HCL.
What do I think about the stability of the solution?
It is stable; I never saw any problems.
What do I think about the scalability of the solution?
I would rate its scalability as nine out of ten considering our clients are enterprises.
How are customer service and support?
Technical support is good. There is no issue. They meet the SLAs. They also have a feature for auto generating tickets. With the pulse monitoring feature in Nutanix, a ticket is generated. It's a good feature. We also immediately get an email from Nutanix.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
As an administrator, I am using different products, but Nutanix continues to grow. More customers are deciding to go with Nutanix. They have deployed and migrated legacy clusters to Nutanix. We are still using a VMware hypervisor, but the usage of Nutanix is growing. Companies are moving to deploy Nutanix clusters in their infrastructure.
Nutanix Cloud Manager (NCM) makes it faster to work. As administrators, we recommend solutions to the client, but the client needs to decide whether to go with UCS, VMware, Broadcom, Nutanix, Azure clouds, GCP, or AWS. Many cloud solutions are available in the market. We are working in IT support as administrators in multi-cloud infrastructure, where we are using Azure, AWS, Nutanix, and Broadcom products.
How was the initial setup?
It is easy to deploy Nutanix Cloud Manager (NCM).
Most companies have a hybrid infrastructure with on-premises and cloud environments. The cloud provider is Azure.
Its implementation takes months in terms of planning, designing, deployment, etc.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Manager (NCM) is cheaper than VMware and other products.
What other advice do I have?
I would recommend Nutanix Cloud Manager (NCM) to other users because it is easy and cheap compared to other products. I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Automation has transformed multi‑cloud operations and now delivers cost optimization and governance
Pros and Cons
- "Nutanix Cloud Manager (NCM) provides automation capability in multi-cloud management, automation, and security with different use cases depending on the organization."
- "When comparing Nutanix Cloud Manager (NCM) with other competitive portfolio products, there is some lack of capabilities."
What is our primary use case?
I have been working with Nutanix Cloud Manager (NCM) for approximately three years. I work as a multi-cloud architect and solution architect on several different OEM products within the cloud and virtualization space. Nutanix Cloud Manager (NCM) initially launched in 2022, and I have been working with the product since 2023.
What is most valuable?
Nutanix Cloud Manager (NCM) provides automation capability in multi-cloud management, automation, and security with different use cases depending on the organization. The product has different capabilities including self-service capabilities, blueprinting, and compliance, which we utilize.
Feature-wise, the self-service capabilities are quite improved from the initial version and provide governance and visibility of Google Cloud and Azure. Nutanix Cloud Manager (NCM) Playbook helps us orchestrate operations and reach the desired state, which is very helpful. The low-code automation allows us to manage VMs, remediate alerts, and handle day-to-day tasks with playbooks, enabling intelligent operations.
Nutanix Cloud Manager (NCM) has the capability for cost optimization and analysis, which helps us scale workload and perform cost assessment and optimization. This is a great feature available in the product.
What needs improvement?
When comparing Nutanix Cloud Manager (NCM) with other competitive portfolio products, there is some lack of capabilities. When compared with VMware Aria from an automation perspective, it lacks some CI/CD integration capabilities and integration of CI/CD pipelines.
The user interface could be improved. The UI should be more cosmetic and visually distinct, as sometimes it is very similar to other Nutanix platforms.
What do I think about the stability of the solution?
Stability-wise, there are no issues. Nutanix Cloud Manager (NCM) is a very good, well-known, and safely launched tool. I have not found any crash, legacy, or latency issues. The product is completely reliable.
How are customer service and support?
Regarding speed and quality, I would rate the quality at five out of five on the largest scale. Support-wise, I would rate it around 4.5 for speed because sometimes it depends on the issue. If there is a P1 or P2 issue, the timeline will change. Support-wise, I would rate it 4.5 for speed, and the quality of support is five out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
Nutanix Cloud Manager (NCM) is very easy from a deployment perspective because it comes with the SaaS service. It is completely SaaS-based, which makes it very easy for deployment and allows for a quick start. A fast start is achievable with this product.
What about the implementation team?
For deployment and day-zero, day-one, and day-two operations, around two to three people are required. This may include a system admin, and it depends on how much Nutanix Cloud Manager (NCM) is utilized. Two people is sufficient for operating and managing the product from an operations perspective.
Which other solutions did I evaluate?
There are a couple of cloud management solutions apart from Nutanix Cloud Manager (NCM). The most competitive would be Aria automation and the Aria Suite from VMware. Nutanix is launching Nutanix Cloud Manager (NCM) for managing hybrid cloud management environments and performing cloud management.
What other advice do I have?
The low-code automation speed-wise is satisfactory. When doing an apple-to-apple comparison with other automation tools, it is quite good on the Nutanix side.
It depends on deployment. If using SaaS-based deployment, it does not require any management from the organization. If using VM-based deployment, it will require management as per VM-level operations, such as upgrades.
I am not a direct customer of Nutanix. I manage customers who have a Nutanix environment as a managed service provider. Some of our clients have Nutanix clusters, and some have VMware clusters, which we manage as a managed service provider.
We are not a partner with Nutanix, so we do not sell the product, but we suggest it based on the use case of the customer. If a client comes to us with a requirement for automation or management, we will facilitate a tailored solution and recommend it. However, the purchasing and cost are handled by the authorized Nutanix partners who are aligned with that particular customer.
I would rate this product nine out of ten overall.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP
Last updated: Feb 8, 2026
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