Our main use case for Nutanix Cloud Manager (NCM) was initially to run away from the high cost of VMware, and after that, we realized that if we compare apples and apples, there is a technical advantage in Nutanix. The technology is newer regarding storage management, and we appreciate the path that Nutanix was taking with NKE. Now with Nutanix, we know the path we are taking for NKP, whereas VMware's Tanzu was proprietary, requiring us to fully commit to VMware or nothing.
Consultant at a manufacturing company with 10,001+ employees
Cost management and storage flexibility improvement with enhanced support accessibility
Pros and Cons
- "The best features of Nutanix Cloud Manager (NCM) start with the combination of cost and what is really under the hood, and it basically does the same thing that VMware does."
- "Nutanix Cloud Manager (NCM) can be improved as the NKP product needs to mature a little more."
What is our primary use case?
What is most valuable?
The best features of Nutanix Cloud Manager (NCM) start with the combination of cost and what is really under the hood, and it basically does the same thing that VMware does. The cost is better, and we appreciate the options available for storage—it allows for object storage, and the management of the storage underneath Nutanix is much more flexible than VMware. Additionally, we can have another platform as a service that is not available in VMware.
Nutanix Cloud Manager (NCM) assists my team in addressing our current automation needs while planning for future expansion by allowing us to use Ansible for automation and configuration management. We are planning to gradually replace VMware with Nutanix and are using the same tools, such as Ansible, to deploy. Although we are not using the native blueprint automation from Nutanix, we plan to integrate open-source tools such as Terraform for Kubernetes automation while using Nutanix native tools for implementations.
What needs improvement?
In my opinion, Nutanix Cloud Manager (NCM) can be improved as the NKP product needs to mature a little more. This is a natural process, and while the hypervisor is mature, I would like to see more maturity in the products on top of the hypervisor, such as databases and object storage. The main reason I give it an 8 or 9 rating is that a few things need to mature, such as NKP and the object storage. While our primary reason for choosing Nutanix was for mission-critical applications and Kubernetes, I believe there are issues that need addressing. However, I see they have a roadmap for improvements, especially with the hypervisor itself, which I would rate a perfect 10, while the new products and plugins need enhancement.
For how long have I used the solution?
I have two years of experience with Nutanix Cloud Manager (NCM) in real production.
Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
What do I think about the stability of the solution?
Regarding stability, I find Nutanix Cloud Manager (NCM) to be very stable and suitable for running mission-critical applications.
What do I think about the scalability of the solution?
I evaluate the scalability of Nutanix Cloud Manager (NCM) and find it very scalable, with no limitations encountered at the moment.
How are customer service and support?
In terms of the speed of outcomes from Nutanix's low-code automation, it is almost the same as what we experienced with VMware. In case of issues, I find that Nutanix offers more personalized support since it is smaller now. We have easier access to high-level engineers compared to VMware, where you have to navigate multiple channels for support. Both support systems are good, and while I do not complain about VMware support, the feeling might change as Nutanix grows. I would rate the support for Nutanix Cloud Manager (NCM) around a nine on a scale of one to ten, as it is really good.
What other advice do I have?
With Nutanix Cloud Manager (NCM), we could run multiple solutions, such as SUSE, NKP, and OpenShift. The learning curve of Nutanix Cloud Manager (NCM) is more simple compared to VMware, as we were coming from a VMware environment, and it was something new for us. There is a lot of free material available to help us start learning Nutanix.
The built-in playbooks of Nutanix Cloud Manager (NCM) have indeed freed up time for our IT team, which is noteworthy considering we previously had a problematic setup with a combination of SimpliVity and VMware. We faced complications due to two vendors blaming each other for firmware issues, which was a nightmare. Now, we have one place to ask questions, and Nutanix works closely with a short list of certified hardware vendors. If I have an issue, I call Nutanix, and they handle communication with the vendors, whereas with VMware, the problems are isolated to my world. Last year, our group spent about 40% of its time fixing issues related to VMware, but now things are much smoother with Nutanix.
Overall, I would rate Nutanix Cloud Manager (NCM) an 8 or 9, as it has its strengths and some areas for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at a tech vendor with 10,001+ employees
Enhancement of compliance and management across hybrid environments with ease of integration
Pros and Cons
- "The stability and reliability of the Nutanix Cloud Manager (NCM) platform have been excellent, as we have had zero outages."
- "What could make Nutanix Cloud Manager (NCM) a ten would be tighter integration of the agentic behavior."
- "The impact of the Runbooks feature on automating our IT processes with Nutanix Cloud Manager (NCM) hasn't been significant yet."
What is our primary use case?
We are currently using Nutanix Cloud Manager (NCM) for our on-prem infrastructure.
Our main use cases for Nutanix Cloud Manager (NCM) come from being a company that is split half and half between federal and commercial work. We needed something that could be highly compliant while also giving us flexibility across the different clouds that we provide. The primary use case is the compliance piece, making sure that we're managing, securing, and locking down the system the way that we need to keep our customers happy.
What is most valuable?
We did a test implementation of Nutanix Cloud Manager (NCM), pulling it in and using it to start monitoring our systems. It was quite easy to pull it in and start using it, which we appreciated. Some of the other systems we looked at weren't quite as intuitive with their setup.
The impact on our company is what we hope to get from it if we move forward - higher efficiencies from an easier single pane of glass management perspective on securing compliance of our multi-cloud environment. I appreciate that we can view both the commercial and the gov cloud or FedRAMP, government environments from the same perspective. This makes it easier for our teams as they're not learning two different dashboards or ways to look at things, which we had to do in the past.
The impact of the Runbooks feature on automating our IT processes with Nutanix Cloud Manager (NCM) hasn't been significant yet. I am looking forward to the Runbooks feature having an impact since I'm a fan of automation wherever possible. Going across environments and being able to automate and execute the same behavior reliably across both AWS and Azure and across different commercial and gov cloud environments would be very useful.
What needs improvement?
Regarding how Nutanix Cloud Manager (NCM) can be improved, we haven't seen any gaping holes yet. The improvement we're always looking for is agentive behavior, specifically regarding automation and the AI side of things. We might not have seen it yet since we're not that far in our system, however, getting that agentive behavior so we can reliably have the system do things based on parameters and guidelines without our engineers having to do more than verify what was done would be super valuable. Our team is pretty small, so any efficiency we can give them with that kind of capability is better.
What could make Nutanix Cloud Manager (NCM) a ten would be tighter integration of the agentic behavior. That's the main thing I'd love to see pulled in more, though this might just be because we haven't tried the AI features yet.
For how long have I used the solution?
We're currently in the evaluation phase.
What do I think about the stability of the solution?
The stability and reliability of the Nutanix Cloud Manager (NCM) platform have been excellent, as we have had zero outages. It has been very reliable and very stable.
What do I think about the scalability of the solution?
Regarding the scalability of Nutanix Cloud Manager (NCM) with the growing needs of our company, I don't expect that we'll have any problems with scale given the size of our environment, however, it's too early to know for sure.
How are customer service and support?
The matter of customer service and technical support is better addressed by my team. I haven't reached out to them yet.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are currently in the evaluation phase of Nutanix Cloud Manager (NCM). We've been using vSphere and CloudHealth, however, want to move away from them due to their licensing changes. We were looking at other options that were multi-cloud, hybrid cloud, and on-prem solutions. CloudHealth and another product covered one small piece of work, which we're phasing out now before choosing Nutanix Cloud Manager (NCM).
How was the initial setup?
We always give it a few weeks to start to do its thing. We've been able to start getting some information and have been playing around with it. It's been very easy to get started and get moving on the pilot.
What was our ROI?
The biggest return on investment will be getting away from VMware products. Additionally, the ease of use, single pane perspective across the on-prem, commercial and government environments is really important and super valuable. The consistent behavior across different environments is also valuable. Anything that reduces bandwidth and reduces the brain work that our teams have to do to maintain systems across all environments is time-saving and cost-saving.
Which other solutions did I evaluate?
I did consider other solutions before choosing Nutanix Cloud Manager (NCM) and am still considering alternatives, though I'd rather not discuss specifics.
What other advice do I have?
The specific functionalities we have utilized mainly focus on security and compliance monitoring, getting our arms wrapped around everything we have across Azure and AWS. We're also looking at pulling into the next stage of the pilot, the cost management side, because we definitely have some inefficiencies there.
Our engineers who have been involved in our pilot and assessment have been pretty happy so far. Engineers are fundamentally efficiency-oriented - we prefer to have the easy button as much as possible. We prefer the complexity hidden for us, and there's definitely the perception that this product does that.
We have used the NCM Security Central, which has helped my team have visibility into our security posture across our infrastructure. Regarding cost governance features, it's too early to tell about their impact on cloud expenditure visibility.
We have seen enough measurable outcomes to make us want to continue down the process we've started. The factors that make the team lean towards this solution include the ability to be compliant and to manage and monitor compliance across different environments.
It is a hybrid environment, and we're using the Azure service offering.
I would rate Nutanix Cloud Manager (NCM) a solid eight out of ten. The solution has been very easy to start up and very easy to get moving on the pilot. The low latency, low bandwidth has been good so far, and it has been a good experience overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Infrastructure Architect at a wholesaler/distributor with 1,001-5,000 employees
Reporting and analysis enable efficient infrastructure management and automation integration simplifies IT processes
Pros and Cons
- "The customer service and technical support of the platform has been great."
- "What I appreciate about Nutanix Cloud Manager (NCM) is that it gives us a good, simple view that really plays effectively when we're trying to talk to other teams to show them their VM has too many resources."
- "I would appreciate seeing more in-depth features in the Intelligent Operations piece."
- "Our current challenge with Nutanix Cloud Manager (NCM) is the overwhelming amount of VMs being shown as over-provisioned. For example, out of approximately 1,000 VMs on the platform, 800 of them are indicating over-provisioning."
What is our primary use case?
We actually use Nutanix Cloud Manager (NCM) for reporting and analysis on VM performance, particularly what is over-provisioned.
I am currently using Nutanix Cloud Manager (NCM) to manage our infrastructure. The specific functionalities we are utilizing in Nutanix Cloud Manager (NCM) include the automation piece. We do the monitoring analysis, and we are using some of the automation and playbooks to categorize our VMs as they're being created so they can go into the right security zones.
How has it helped my organization?
The benefits of Nutanix Cloud Manager (NCM) are still in progress since we don't have all the buy-in. Our hope is this type of information will help us be able to right-size these environments with easy conversations. Nutanix Cloud Manager (NCM) has handled the growing needs of our company effectively so far. We're only a year into it, however, we have started deploying additional clusters for our company and haven't had any issues.
What is most valuable?
What I appreciate about Nutanix Cloud Manager (NCM) is that it gives us a good, simple view that really plays effectively when we're trying to talk to other teams to show them their VM has too many resources. It's cut and dry, without a bunch of deep dive metrics to give them and discuss.
The impact of the Runbooks feature on automating our IT processes is significant. We didn't think we would use it much. We have many automation products in our environment, however, when a VM is created, it automatically adds the right categories and policies. It worked effectively in the Runbooks piece due to the native integration with Nutanix. It already knew that VM was being created without needing another platform to monitor for those events.
The core feature we use in Intelligent Operations is the analysis of the VMs to determine what's over-provisioned, providing that simple snapshot.
What needs improvement?
I would appreciate seeing more in-depth features in the Intelligent Operations piece. For VM and over-provisioning, we could include financial numbers or estimates around that piece. That would be beneficial when talking to managers in different verticals, showing resource usage and potential cost savings. This might already be possible and I haven't discovered it yet.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for about a year now.
What do I think about the stability of the solution?
The stability and reliability of the Nutanix Cloud Manager (NCM) platform have been consistent. There were some issues at one point with microservices when using bleeding edge versions. Nutanix has done a good job correcting that and I'm looking forward to continued improvement.
What do I think about the scalability of the solution?
Our current challenge with Nutanix Cloud Manager (NCM) is the overwhelming amount of VMs being shown as over-provisioned. For example, out of approximately 1,000 VMs on the platform, 800 of them are indicating over-provisioning. We anticipated this situation. Addressing it is an ongoing process.
How are customer service and support?
The customer service and technical support of the platform has been great. We don't need to use it very often, however, when we have, they've been very responsive and have stayed with us through longer issues.
Which solution did I use previously and why did I switch?
We came from VMware, where we had reporting pieces that were rarely utilized due to their complexity and overly detailed numbers. In contrast, Nutanix Cloud Manager (NCM) presents information simply and directly on the dashboard, making it easier for engineers and managers to understand without requiring platform changes for reports.
How was the initial setup?
I can't say much about the deployment as it's just kind-of there. It doesn't add anything in complexity to how we put it out. It's just part of the platform and doesn't seem to take any significant overhead that we've seen. So the implementation seemed pretty simple and straightforward.
What was our ROI?
The biggest potential return on investment with the platform will be through right-sizing VMs. As our data center gets smaller, we will be able to utilize space more efficiently, and the reporting capabilities will be crucial in achieving this.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup costs, and licensing, the company seems satisfied. It caught us off guard since we didn't realize that type of reporting was part of Nutanix Cloud Manager (NCM), which we had received during our POC. When we went to deploy to production, we realized we needed to add it, however, the add-on cost seemed reasonable and management approved it.
Which other solutions did I evaluate?
I did not consider other solutions before choosing Nutanix Cloud Manager (NCM). We saw it as part of the POC with Nutanix and recognized it as a valuable feature of the whole platform.
What other advice do I have?
Self-service hasn't improved our ability to manage, deploy, and scale applications yet as we haven't used that piece. We haven't had a need for it historically, and being in our first two years with Nutanix, it will be something to explore in the future.
I haven't seen measurable outcomes from using Nutanix Cloud Manager (NCM), such as reduced costs or a more efficient IT team, as we don't have metrics to measure at this point.
The solution's cost visibility feature has not affected our company's budgeting or cost management since we haven't implemented that functionality yet.
On a scale of one to ten, I rate this solution an eight.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Administrator at a university with 10,001+ employees
Enables us to optimize our workload and manage our day-to-day operations
Pros and Cons
- "What I like the most about it is how intuitive it is to use. It's easy for users to use and provides the data we want."
- "The biggest issue we've run into is not being able to quickly share information. More sharing features outside of just the standard reporting, where I can export something to a PDF, would be more helpful."
What is our primary use case?
We use the Nutanix Cloud Manager (NCM) tool to do the data analysis of all of the VMs that we have provisioned, and just report and support our decisions.
We primarily use it to measure the efficiency of our organization. We have a large application, so we have to keep an eye on that. We closely monitor storage, memory, CPU, and all these different resources and their operating efficiencies.
We haven't used the cost governance feature yet, and it's something we're looking to implement in the future, but it's not a use case for us right now.
How has it helped my organization?
It allows us to optimize our workload and manage our day-to-day operations.
The runbooks feature has had a significant impact on automating our IT process as we are getting ready to add new hardware to our clusters, and it will allow us to see how much we need to add and where we need to add it in terms of our growing infrastructure.
Self-service has improved our ability to manage, deploy, or scale our applications as we allow our software development infrastructure team to use self-service to deploy their own VMs or manage their own VMs. They don't always have to reach out to us. While we control the base hardware, they still get to manage the VMs.
It has helped my team have visibility into security posture across our infrastructure as we work with our Cyber Ops team to provide them information out of it so that they can come back and provide us with recommendations.
What is most valuable?
What I like the most about it is how intuitive it is to use. It's easy for users to use and provides the data we want.
The core feature I mainly use in Intelligent Operations is the cluster runway and the analytics features. I have not faced any challenges with ease of use with the product itself.
What needs improvement?
The biggest issue we've run into is not being able to quickly share information. More sharing features outside of just the standard reporting, where I can export something to a PDF, would be more helpful.
For how long have I used the solution?
I've been using Nutanix Cloud Manager (NCM) for about a year.
What do I think about the stability of the solution?
The stability and reliability of the platform have been great, as we use it all the time and really show the use cases.
What do I think about the scalability of the solution?
Right now, Nutanix Cloud Manager (NCM) matches where we're at as an organization, and I don't necessarily know for the future as I don't see us having a huge amount of growth from where we are now.
How are customer service and support?
I would rate their technical support a nine out of ten because I've never had an issue reaching out to support and getting any issues resolved very quickly. Even the technical account manager has helped whenever I have issues, making it easy to escalate and get somebody to take care of it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've only ever worked with Nutanix.
What was our ROI?
The biggest return on investment when using Nutanix Cloud Manager (NCM) for me is optimizing our resources so that we are not buying hardware or additional resources that we don't need. We are able to scale things appropriately and make sure that we are using our resources to their best abilities.
We are definitely not going to add as much hardware as we originally thought, just because we were able to scale back some of the VMs and resources that we were using.
I have spent quite a bit of time with the tool myself, getting measures for efficiency, and it's probably helped us to be 10%-15% more efficient on average in information gathering.
What's my experience with pricing, setup cost, and licensing?
We are getting ready to do a renewal, and that's been one of the topics that has arisen around the licensing and the cost of it. At the end of the day, the product justifies the cost, and it leads to a conversation with management over whether we actually need this feature and if there are any use cases for why we would want to keep it.
Which other solutions did I evaluate?
We did not consider other solutions before choosing Nutanix Cloud Manager (NCM). We went straight to Nutanix, that's what we wanted.
What other advice do I have?
I would rate Nutanix Cloud Manager (NCM) a nine out of ten, as I don't have a lot of comparison. I don't rate anything a ten, but what could make it a ten is me learning how to better use the tool and ensuring that I'm using it the way that I need to. It falls back on me not understanding the full breadth and scale of the tool. As we're not using cost governance and the cost visibility yet, it's hard for me to say whether or not those are helpful.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Information Technology at a government with 201-500 employees
Comprehensive management through a single, intuitive interface reduces tool usage
Pros and Cons
- "The customer service and technical support I've received have been phenomenal."
- "Better AI would be a feature I would want to see in the next update."
What is our primary use case?
My main use cases for Nutanix Cloud Manager (NCM) involve managing infrastructure and looking at dashboarding performances.
I am currently using Nutanix Cloud Manager (NCM) to manage my infrastructure.
The specific functionalities I am utilizing with Nutanix Cloud Manager (NCM) include offsite replications, between site replication, load balancing, and regular management creations.
We haven't started with self-service, Intelligent Operations, or cost governance yet; we haven't looked at that too much.
What is most valuable?
What I find most valuable about Nutanix Cloud Manager (NCM) is the single pane of glass.
A single pane of glass means one place to go look at everything.
The biggest benefit Nutanix Cloud Manager (NCM) has provided my company is a more overall encompassing area where I can go look at and review workloads and get an early jump on any indications of problems.
The biggest case and need regarding full stack visibility for operations to create a single pane for the entire virtual infrastructure, including both Nutanix and non-Nutanix environments, is monitoring, alerts, and reporting.
It makes it easier than having to find the individual servers, and I can have an executive summary for myself.
It cuts down the number of tools that we have to use or go to, allowing us to see anything else that's going on while we're managing our infrastructure, providing a single place where we could start consolidating.
What needs improvement?
I don't know yet how Nutanix Cloud Manager (NCM) can be improved; I'm still new enough into it and still reviewing it.
For the use case that I use Nutanix Cloud Manager (NCM) for, it works fine and great; I don't have a specific improvement aside from general feedback.
Better AI would be a feature I would want to see in the next update.
For how long have I used the solution?
I've been using Nutanix Cloud Manager (NCM) for about a year.
What do I think about the stability of the solution?
The stability and reliability of Nutanix Cloud Manager (NCM) have been excellent; we've never had a problem, and we were pleasantly surprised with how well the image upgrades went.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) has not had any issues scaling with the growing needs of my company; it's been fine.
I don't know that we're big enough to see that kind of scalability or improvement with self-service because we're such a small shop, but it is nice not having to call an engineer.
How are customer service and support?
The customer service and technical support I've received have been phenomenal.
I would rate the customer service a 10, absolutely.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Having come from a VMware shop straight over to pure Nutanix, I find Nutanix Cloud Manager (NCM) to be more intuitive.
The biggest differences between VMware, Cisco, and Nutanix Cloud Manager (NCM) is the UI; I feel the UI is more intuitive across the board with Nutanix, and that is the biggest difference.
How was the initial setup?
The initial setup of Nutanix Cloud Manager (NCM) was seamless and perfect.
What about the implementation team?
Nutanix sent their partner to help cut us over and assist with the transition, which was flawless.
What was our ROI?
We actually saw a decrease in our budgeting and cost management coming from VMware over to Nutanix Cloud Manager (NCM), with a year-over-year decrease of about 10% to 15%.
For me, the biggest return on investment when using Nutanix Cloud Manager (NCM) is product stability, having everything in an all-in-one package with cloud availability there and not having to manage multiple tools.
I've seen more efficient IT management from using Nutanix Cloud Manager (NCM), with efficiency improvements increased by about 10 to 15%.
What's my experience with pricing, setup cost, and licensing?
Better pricing would help improve Nutanix Cloud Manager (NCM).
Having come from a competitor, I appreciate the pricing model of Nutanix Cloud Manager (NCM); it's very easy to understand, so I wouldn't change anything.
Which other solutions did I evaluate?
I didn't consider another solution before adopting Nutanix Cloud Manager (NCM).
What other advice do I have?
NCM Security Central has helped my team have visibility into our security posture across our infrastructure.
We're just now exploring low-code automation driving remediations, such as Xplay or Crossplay, since we've only had Nutanix Cloud Manager (NCM) for about a year.
The cost governance feature gives me a projected path, allowing me to get ahead of potential cost escalations and understand why they may be happening. I can better manage my budgeting standpoint for the next year and stay on top of those costs.
It's another tool for managing multi-cloud costs; I use it in the same aspect as everything else, as a report I can review to future plan my organization's costs.
Overall, I would rate Nutanix Cloud Manager (NCM) a nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Solutions architect at Network techlab
Delivers accurate support and automates multi-location cost management with flexible playbook solutions
Pros and Cons
- "In NCM, we get operational automation along with cloud visibility, a part of a single VM, blueprints, playbooks, cost governance, network security planning, and all, which are the most things we are blessed to be a part of NCM."
What is our primary use case?
My use case or my client's use case focuses on multi-location cost governance, multi-cluster management, and cost governance. In the case of low-code automation, we have certain customers who are specifically using that, and for that detailed use case, we need to take concurrence from the end customer.
What is most valuable?
The best features in Nutanix Cloud Manager (NCM) would vary from case to case. The good features include support, which has always been 100% accurate from Nutanix, and they provide a very nice response with the various product portfolios. In NCM, we get operational automation along with cloud visibility, a part of a single VM, blueprints, playbooks, cost governance, network security planning, and all, which are the most things we are blessed to be a part of NCM.
From a playbook's point of view, it is very helpful for triggering our equations, booting out if-and-but rules and regulations, creating multiple numbers of VMs that could be created with a timeline on the start date and end date, and automating project-wise mapping along with cost governance, which makes sense for automation within a playbook.
For recommending the product, it would give long-lasting forecasting along with the blueprint, playbook, and SQL management, which is the reason to consider it for customer recommendation; however, a customer with a multi-location who doesn't want to go with a central console of management might refuse centralized management, but there is no such point we will consider as a reason not to be in a reference.
What needs improvement?
In Nutanix Cloud Manager (NCM), there are no features that have room for improvement.
For how long have I used the solution?
I have seven to eight years of experience working with Nutanix Cloud Manager (NCM).
How are customer service and support?
I would rate Nutanix support a 10 out of 10.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, the major key point is how we will achieve proficiency about the data. In comparing NCM with other solutions, there would be Ariba and some VMware competitors that are using analytics, which should be considered in the comparison. Whatever the functions and features provided with NCM, and by doing a proof of concept, how they achieve it from an organizational perspective, makes a right benchmark for that, but it varies from customer to customer, so I cannot comment on what rating or number it would be, as it would be based on the features that the competitor has provided. The pricing is not cheap; it is based on how a customer would adopt it, and there are various flavors, so I cannot comment if it is cheaper or on the higher side, as it is based on the feature the customer is looking for, with the price point of view coming from that.
What other advice do I have?
There would be customization possible based on the case study pointer and how a customer looks forward from a product point of view; in consideration of how our competition is speaking, they might need to club the licensing portion to meet customer requirements. I have rated Nutanix Cloud Manager (NCM) a 10 out of 10.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
IT INFRASTRUCTURE MANAGER
Centralized console improves efficiency and infrastructure management
Pros and Cons
- "I really appreciate the console, the centralized administration, and the ability to quickly attach storage between operations."
- "I would like to see integrated analytics in the dashboard that accurately displays graphics, such as CPU usage, the overall health of the infrastructure, and specific virtual machines that we refer to frequently."
What is our primary use case?
My main use cases right now involve migrating two of the most critical server VM servers that we have; one is our secure server, which has a lot of data in it, and the other one is an application server that hosts the critical application for my business.
I am currently using Nutanix Cloud Manager (NCM) to manage our infrastructure.
I'm using the local storage in Nutanix, and I'm using the move and the prism sensor to administer the closet.
Regarding specific functionalities, we already have micro-segmentation in Security Central to analyze the traffic that's crossing between those servers to be able to firewall application policy between those applications that are working on those servers.
What is most valuable?
I really appreciate the console, the centralized administration, and the ability to quickly attach storage between operations.
Management of our infrastructure has improved because it's simpler to administrate, and it's easier to understand what is happening with each server in our environment, allowing us to analyze the data and consumption of each component operating within it.
The cost governance feature allows our CTOs and CEOs to have an overall structure of knowledge about what is functioning and what we are doing in our infrastructure.
What needs improvement?
We are not using a lot of self-service because we are new in that area, but we understand that we could integrate that feature into our local development to allow us to test and operate our local infrastructure.
Until now, I have not encountered many challenges; during implementation, we had to focus on the data we have, ensuring we validated it to be clear on what we could migrate before and after the migration.
I don't see a need for improvements in Nutanix Cloud Manager (NCM) at the moment; however, I would appreciate better performance.
I would like to see integrated analytics in the dashboard that accurately displays graphics, such as CPU usage, the overall health of the infrastructure, and specific virtual machines that we refer to frequently.
I don't think the solution's cost visibility feature will affect us immediately, but over time I believe it will provide better benefits, help us reduce losses, and allow us to move forward with old projects and servers we are currently using.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for only a month, as I am a new customer in Nutanix, and I already implemented it at the beginning of last month.
What do I think about the stability of the solution?
I think Nutanix Cloud Manager (NCM) is the most reliable solution in our environment right now, and we are confident that despite any potential losses, we will not experience any downtime in other parts of our environment or services.
What do I think about the scalability of the solution?
Nutanix Cloud Manager (NCM) is very good for scalability; we are currently considering introducing Nutanix to other sites, perhaps in our co-location and possibly towards the end of the year for new acquisitions to enhance scalability.
How are customer service and support?
I have received very straightforward and pleasant technical support from our partner so far; I haven't had to escalate any cases, and I am confident that with their and the provider's support, we will get a good response if we encounter any incidents.
I would rate customer service and technical support a 10 right now.
How would you rate customer service and support?
Positive
How was the initial setup?
My deployment experience was very positive, as it was fast and straightforward, allowing simple integration into our existing infrastructure without affecting our operations or causing breakdowns while migrating servers.
What about the implementation team?
My experience with the pricing, setup costs, and licensing was good because our partner supported us by explaining the benefits and features of each option and what we could expect from the implementation. I understand that the Nutanix solution is cost-effective.
What was our ROI?
The biggest return on investment for me when using this product is the fast deployment and the rapid integration and migration without impacting our operations during the migration.
I believe we will see measurable outcomes from using Nutanix Cloud Manager (NCM), including reduced costs and more efficient IT management in the future.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing was good because our partner supported us by explaining the benefits and features of each option and what we could expect from the implementation. I understand that the Nutanix solution is cost-effective.
Which other solutions did I evaluate?
We considered two other products before adopting Nutanix Cloud Manager (NCM).
One was from HP, a simpler option, and we also looked at some from Dell.
The main differences between the two options were cost, the full package offered, and the level of support we would receive from the implementation partner.
What other advice do I have?
It has made things much more efficient. I would say efficiency has increased approximately by 80%.
To maintain that rating of 10, it's important for us to receive good responses during any situations and ensure collaboration with the partner and provider while keeping the pricing consistent.
We are analyzing the impact of the Runbooks feature on automating our IT processes, considering that we think we will be working on making some dashboards or using some of them to advance the rest of our Nutanix project.
I rate Nutanix Cloud Manager (NCM) 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Team Lead, IT Infrastructure at a insurance company with 501-1,000 employees
Managing clusters effectively and forecasting resource needs with confidence
Pros and Cons
- "In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial."
- "Nutanix gives us access to a single pane of glass by which we're able to see everything."
- "It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended."
- "Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not."
What is our primary use case?
We use it primarily for general workload for the virtual machines, reporting, and getting the capacity reports.
What is most valuable?
In terms of features, we have general availability with Nutanix Cloud Manager (NCM), allowing me to manage my Nutanix cluster the same as I could on-premises, and the fact that I can quickly and easily stand up servers is very beneficial.
In Nutanix Cloud Manager (NCM), the planning feature in reporting is very useful, as you can create a particular scenario that provides potential resource consumption of your current cluster and can help interpret workloads, which is great for forecasting how long depend on the current capacity and whether you need to purchase new hardware.
We can give developers access to a self-service portal. It's very helpful. You can grant access and give people the power to manage issues themselves.
We've found we've generally saved time by using Nutanix.
Nutanix gives us access to a single pane of glass by which we're able to see everything.
What needs improvement?
It is important to mention that while Nutanix claims improvements in licensing over the past couple of years, I find it a bit annoying, as it still does not work as intended. If there are licensing errors, for example, being told I have 96 cores licensed but Nutanix Flow not licensed despite having assigned units, it complicates things unnecessarily.
For how long have I used the solution?
We have been using Nutanix Cloud Manager (NCM) for about three years.
What do I think about the stability of the solution?
I assess the stability and reliability of Nutanix Cloud Manager (NCM) with a few issues where downtime occurred; once it was related to power when the whole console went down.
We had two instances where a network outage caused cluster reboots, which I would prefer to see handled differently as the VMs rebooted to ensure data consistency.
This behavior differs from VMware where VMs would not necessarily restart, and I am unsure if there is an option to configure the network to prevent this.
What do I think about the scalability of the solution?
Scaling with Nutanix Cloud Manager (NCM) is not as straightforward as they claim, largely due to the assumption that you have IPv6 enabled on your switches, which we did not. We encountered challenges while adding extra servers to existing clusters; however, we sorted it out with the expertise of the support staff, even though it was beyond my knowledge and experience.
How are customer service and support?
I would say my experience with customer service is a nine out of ten, as I never give a ten. I do not know what a ten is. There is always room for improvement, and they are definitely high quality. There is a feature that allows you to escalate the call. Since 2019, I've only had to escalate twice.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had used VMware. If I had to deploy the same and used VMware or Nutanix, I would choose Nutanix at the same cost due to the number of features.
How was the initial setup?
For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters, I handled it myself. The latest deployment involved a partner due to time constraints. It requires some knowledge and experience, however, once I watched the first setup, I was able to do it myself after that.
Migration is also possible to do by yourself. Between Nutanix generation six to generation nine, we were able to move VMs.
What about the implementation team?
For the first deployment of Nutanix Cloud Manager (NCM), we had a third-party help us with setup, while for the next clusters I handled it myself.
What was our ROI?
The cost reduction has provided some ROI.
What other advice do I have?
For those evaluating Nutanix Cloud Manager (NCM) as a solution, I advise not to be afraid to move from VMware and to run some proof of concept, as that was my case. People tend to stick with known technologies, and I understand their reluctance, but change can be beneficial. Comparatively, having similar hardware and paying less with Nutanix while getting many features that work well is appealing.
In our case, we pay for 60 features with VMware but use only ten, while with Nutanix, we get 25 features at a better price.
I rate Nutanix Cloud Manager (NCM) a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infra Tech Support Associate Manager at Accenture
Makes upgrades easy with Life Cycle Manager and it's also cost-effective
Pros and Cons
- "The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager."
- "We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute."
- "For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue."
What is our primary use case?
My use case is for legacy cluster migration. We have removed the legacy cluster. We are using a Nutanix cluster to increase availability because it is a very good product with everything in one box: storage, network, and compute. We migrated from physical hardware, which was out of warranty and expired, and migrated the application to the Nutanix cluster.
What is most valuable?
The best feature of Nutanix Cloud Manager (NCM) is Life Cycle Manager. When upgrading your infrastructure, there is nothing to do. You just have to pre-check it, and the process is automated. It will check one by one for availability and fault tolerance. It is an auto-run job, and if anything finds an issue, it highlights it in the pre-checks, so that feature is very good.
When comparing Nutanix Cloud Manager (NCM) with other cloud management solutions, it is good because we are using many things, such as UCS Manager, VxRail, VMware, and vRealize in our infrastructure. The support and SLAs are good, and it is very easy to use, especially when upgrading. The administration is very easy.
What needs improvement?
Everything required is already in place. It's easy to use, and there is good customer support. For my use case, it's fine. There could be slight improvements in support because sometimes they are not able to understand the issue.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) since 2022 or 2023, when I was at HCL.
What do I think about the stability of the solution?
It is stable; I never saw any problems.
What do I think about the scalability of the solution?
I would rate its scalability as nine out of ten considering our clients are enterprises.
How are customer service and support?
Technical support is good. There is no issue. They meet the SLAs. They also have a feature for auto generating tickets. With the pulse monitoring feature in Nutanix, a ticket is generated. It's a good feature. We also immediately get an email from Nutanix.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
As an administrator, I am using different products, but Nutanix continues to grow. More customers are deciding to go with Nutanix. They have deployed and migrated legacy clusters to Nutanix. We are still using a VMware hypervisor, but the usage of Nutanix is growing. Companies are moving to deploy Nutanix clusters in their infrastructure.
Nutanix Cloud Manager (NCM) makes it faster to work. As administrators, we recommend solutions to the client, but the client needs to decide whether to go with UCS, VMware, Broadcom, Nutanix, Azure clouds, GCP, or AWS. Many cloud solutions are available in the market. We are working in IT support as administrators in multi-cloud infrastructure, where we are using Azure, AWS, Nutanix, and Broadcom products.
How was the initial setup?
It is easy to deploy Nutanix Cloud Manager (NCM).
Most companies have a hybrid infrastructure with on-premises and cloud environments. The cloud provider is Azure.
Its implementation takes months in terms of planning, designing, deployment, etc.
What's my experience with pricing, setup cost, and licensing?
Nutanix Cloud Manager (NCM) is cheaper than VMware and other products.
What other advice do I have?
I would recommend Nutanix Cloud Manager (NCM) to other users because it is easy and cheap compared to other products. I would rate it a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Spécialiste VMware at a computer software company with 51-200 employees
Managing diverse environments has been streamlined with robust disaster recovery features and automation capabilities
Pros and Cons
- "I find that the support from Nutanix is very good, as I have worked with them many times."
- "Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure."
What is our primary use case?
Our use cases for the Nutanix Cloud Manager (NCM) include managing multiple sites and multiple customers under this site, as I delivered to multiple customers in Canada.
The type of customers I see with Nutanix Cloud Manager (NCM) are primarily middle industries for technologies or manufacturers, as it is currently not for government customers.
What is most valuable?
The most valuable features I have found with Nutanix Cloud Manager (NCM) are related to Disaster Recovery, specifically the Nutanix Disaster Recovery solution with Prism Central, and Flow micro-segmentation. Flow micro-segmentation is part of the Nutanix Cloud Manager (NCM) networking capabilities, and most scenarios are related to standard clusters with Disaster Recovery, including environments with both Nutanix AHV and VMware.
The importance of faster outcomes for their environment is significant; for example, when I delivered the Disaster Recovery solution, we included automation for auto-configuration of VMs and resizing of VMs, which replaced many tasks that were previously done manually. The implementation of automation solutions helps free up time for their IT team, allowing them to manage more of the application part rather than the infrastructure, especially for stability and automation tasks from Nutanix.
What needs improvement?
Nutanix Cloud Manager (NCM) could continue to improve its network with micro-segmentation, as their current solution for East-West traffic is not as mature as VMware's NSX, and they need to develop this area to better support the infrastructure. More integrations with other cloud storage would definitely be helpful, as many customers want to use their existing SAN storage solutions for backups or other functions when migrating to Nutanix.
For how long have I used the solution?
I have experience with Nutanix since 2015.
How are customer service and support?
I find that the support from Nutanix is very good, as I have worked with them many times. For the support aspect, I believe globally they provide good support; they respect their SLAs, respond in a timely manner, and can assist quickly by connecting remotely when needed.
How was the initial setup?
The Nutanix setup, learning curve, and ease of use are essential considering that customers appreciate simplicity and centralized management, which is a significant factor compared to VMware's multiple products and interfaces.
Which other solutions did I evaluate?
I don't have a clear idea about the speed of outcomes from low code automation because after we complete a delivery service, the customer leads the automation part, but I haven't received complaints compared to other products like Ansible or Terraform, and what I have used has been responsive to their requests.
What other advice do I have?
Regarding how I would assess Nutanix Cloud Manager (NCM) for helping my team address current automation needs while planning for future expansion, I often deliver this solution to the final customers who manage their own environments afterward, but I have worked on automation tasks such as automatic resizing of VMs.
In my experience, Nutanix Cloud Manager (NCM) is a good tool for meeting automation needs; it is the easiest to use for automation, and from Prism Central directly, you can automate many tasks and integrate scripts for your application layer. My company is a partner with Nutanix. For the overall rating of Nutanix Cloud Manager (NCM) as a product, I would give it nine points.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: September 2026
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