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Tushar Pimple - PeerSpot reviewer
Senior Technical Solution Architect at a tech services company with 11-50 employees
Real User
Top 20
Apr 27, 2023
It's a resilient solution with high availability and uptime
Pros and Cons
  • "The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage."
  • "NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them."

What is our primary use case?

We have Cloud Manager deployed across multiple departments, and each has an individual cluster. NCM manages all of those clusters from a single bandwidth source. About 60 people at our company use the solution.

How has it helped my organization?

Cloud Manager is a resilient solution with high availability and uptime. It also speeds up our rollout if we want to provision virtual machines or containers for development. It gives us visibility into Nutanix and VMware from a single pane of glass. This capability is crucial during the reporting phase.

It's also instrumental during capacity planning. Cloud Manager helps you take inventory of your existing resources so you can augment them before they run out. Capacity forecasting and reporting are some of the best features.

Cloud Manager decreased our continuous validation time by about 15 percent because many of these operations are prebuilt out of the box. The built-in playbooks come in handy during scheduled activities. We can write playbooks and execute them at a scheduled time. For example, if I want to perform an activity over the weekend when I'm not in the office, I can run the playbook to trigger it. The playbooks reduce the time spent on these tasks by 30 to 40 percent.

What is most valuable?

The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage.

What needs improvement?

NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them. 

Buyer's Guide
Nutanix Cloud Manager (NCM)
January 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

I have used Cloud Manager for more than seven years.

What do I think about the stability of the solution?

Cloud Manager is a highly stable product, and clients can request custom enhancements based on their specific needs. You can ask Nutanix's engineering team to build a custom solution for a customer.

What do I think about the scalability of the solution?

Cloud Manager scales linearly with the best performance. There's something called Controller Virtual machine available on every node. When you scale the solution, it never affects your performance.

How are customer service and support?

I rate Nutanix's support a ten out of ten. Nutanix has the best support of any solution I've used.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously relied on VMware tools like vCenter and vROps for reporting. Now, we are 70 to 80 percent reliant on NCM. Nutanix is easier to manage and use. It has a short learning curve if you come from a VMware background. I was already well-versed in VMware, so the learning curve was short. 

How was the initial setup?

Deploying Cloud Manager was extremely straightforward. You can typically finish the deployment and put it into production in a day and a half.

What's my experience with pricing, setup cost, and licensing?

Cloud Manager is fairly priced. I like the pricing model, which includes multiple tiers. It all depends on the customers' use cases. Each customer might have a different opinion about the features NCM offers. We match our customers' expectations with what NCM offers. That might change from customer to customer. NCM is more appropriate for enterprises than small or medium-sized businesses.

What other advice do I have?

I rate Nutanix Cloud Manager a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dev-ops Engineer at a tech services company with 10,001+ employees
Real User
Top 20
Jul 22, 2024
Provides the ability to allocate resources from anywhere and saves time
Pros and Cons
  • "The convergence between the network and the storage is valuable."
  • "The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time."

What is our primary use case?

My client is a French company for train travel. They had several servers. They had about 10,000 servers on the VMware infrastructure. The target of the company was to migrate to the new architecture, Nutanix Hyperconverged, because of the costs of VMware. My principal work was to automate the migration from VMware to Nutanix.

We have a private cloud with Azure and AWS. We will also have GCP over time.

How has it helped my organization?

There are many benefits. The main benefit is to be able to allocate resources anywhere we are.

Nutanix Cloud Manager is my first low-code solution. For me, it is very user-friendly.

Nutanix Cloud Manager saves time. My client's goal is to automate maximum things. With Nutanix, it is simple to automate.

Nutanix Cloud Manager saves us time. It has saved about 40% of our time. Time is money, so there are money savings.

What is most valuable?

The convergence between the network and the storage is valuable.

What needs improvement?

The time between the solution's production and delivery is too short. We see several bugs. Many tests are not done before delivery. They need to test it more and for a longer time.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for the past two years.

What do I think about the stability of the solution?

I had an issue two days ago with stability. We had an image in one cluster, but it could not be replicated in the second cluster. Our both clusters went down and no action was possible on the VM. The team had a blackout. No action was possible. The only option was to reboot the system. It is fixed now.

How are customer service and support?

Their customer support is very good. They are very efficient, but it is sometimes complicated to have someone available during work hours in France. Their support is usually in the USA.

Which solution did I use previously and why did I switch?

The client was using VMware. They moved to Nutanix because of the costs and support. It was the client's choice. I had no hand in this, but if I had a choice, I would have also gone for Nutanix.

The advantage of Nutanix over other solutions is the GUI. It is more user-friendly than other vendors, such as VMware.

What's my experience with pricing, setup cost, and licensing?

Its licensing is cheaper than VMware. However, the price for certain licenses or use cases is not clearly indicated. For example, replication of the cluster to switch from one VM to another when one is down is not included in the standard price. It requires an additional license, but it is not clearly indicated. My client chose Nutanix because it is cheaper than VMware. They thought that this feature was included in the standard price, but it was not.

What other advice do I have?

I would rate Nutanix Cloud Manager a nine out of ten based on our use case. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
January 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Consultant technique senior at a tech services company with 11-50 employees
Consultant
Top 20
Jul 21, 2024
Businesses can save time, and one can easily learn to use how it works
Pros and Cons
  • "It is a very stable solution."
  • "Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase."

What is our primary use case?

I am an MSP currently, but ten years ago, I was a customer of the solution. What I love about Nutanix is its one-click upgrade. I know that with the tool, all of our company's infrastructure will have a standard upgrade through the switch. With Nutanix, I have to click and go for the launch option.

In my company, people in the operations team gain benefits associated with time and productivity. With the tool, our company can give time to customers so that we can answer or respond to their problems, not just technical problems.

Nutanix Cloud Manager (NCM) is an invisible tool for managing an infrastructure, just like any tool we use to manage any environment. It has been helpful in the long run, considering that I always get to direct my company to help other organizations and stay customer-friendly.

What is most valuable?

Nutanix Cloud Manager (NCM) is not comparable with other cloud management solutions. In the past, when you used to drive your car, you had to know how to repair or fix your motor. Nowadays, you just hop into your car and drive, and I would say that Nutanix is similar. Compared to Nutanix Cloud Manager (NCM), other companies are still behind the line. Public clouds are similar to Nutanix Cloud Manager (NCM), but things may seem very locked, making them a trap for customers. As soon as one plans to work, Nutanix needs to be attached to all the public clouds and private cloud instances.

Learning how to use Nutanix Cloud Manager (NCM) is quick. The new version allows us to have a product demo. You can use AI for help and ask it to help you connect with the web server.

What needs improvement?

I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues.

Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2014 as a customer and as an MSP.

What do I think about the stability of the solution?

It is a very stable solution. Like in the case of VMware, you can definitely test some versions, but such versions have short-term support. You can go with the tool's version later on to get long-term support (LTS).

How are customer service and support?

The solution's technical support is wonderful. With the new products, you can say that our company's team has to stay focused. In the past, we had only one product, and all the teams in our company used to use the same solution, but now things have become more specific. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

The product has helped my company save time by at least 50 percent. The tool doesn't help save money because it requires human operations. Human beings can be more productive in business cases, not just in the area of information technology.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. For a tech person like me, I want the product to be free. When I have to sell the tool to a customer, I would say that it is not very expensive and can be termed priceless.

What other advice do I have?

In terms of the speed of the outcomes from the tool's end, my company does not use the product's automation functionality.

In my company, we don't use the tool's built-in playbooks.

I rate the tool a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. MSP Reseller
PeerSpot user
Farouk AYAD - PeerSpot reviewer
IT Enterprise Architect at a consultancy with 10,001+ employees
Real User
Leaderboard
May 14, 2023
Robust, user-friendly, unified platform , and helpful technical support
Pros and Cons
  • "The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain."
  • "The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor."

What is our primary use case?

We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.

How has it helped my organization?

We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.

Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.

The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.

We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.

I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.

What is most valuable?

The first use case is the hyperconverged platform with back-end storage.

The file management feature is also useful to us. Currently, we are also using Object Store.

Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions. 

We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.

For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.

Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.

We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.

The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it. 

With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company. 

By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past. 

This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.

The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems. 

The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.

This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts. 

Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.

What needs improvement?

The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor. 

With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.

While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.

To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for more than five years.

What do I think about the stability of the solution?

The stability and resiliency of NCM are among the main factors that have kept us using it.

The operational method and process have remained the same since the beginning.

We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.

What do I think about the scalability of the solution?

The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.

Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.

Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.

How are customer service and support?

We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.

I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.

I would rate the technical support a nine out of ten.

There is always room for improvement. 

There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.

Which solution did I use previously and why did I switch?

Previously, I worked with Symptivity. It was the first Hyperconverged platform.

Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.

In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry. 

This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.

Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.

How was the initial setup?

I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.

The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.

We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.

What was our ROI?

Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities. 

While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.

What's my experience with pricing, setup cost, and licensing?

In my opinion, Nutanix Cloud Manager (NCM) is expensive.

Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory. 

As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2183316 - PeerSpot reviewer
Expert Offering Engineer at a media company with 1,001-5,000 employees
Real User
May 23, 2023
Good documentation, easy to extend, and offers high availability
Pros and Cons
  • "It offers high availability and consistency."
  • "The solution could be more user-friendly."

What is our primary use case?

We wanted to optimize our process. We were going into a cloud architecture, so we wanted to see how we could leverage the existing Nutanix framework instead of manually managing the servers. 

We currently have a physical VM set up. We had slowly wanted to migrate to the cloud. Since we are already using Nutanix, my senior architect gave me some access to play around with the solution and explore how we can deploy code as a platform as a service instead of writing our own scratch code. If we want to use it as an independent platform in the future, and as a core developer, I wanted to write code to make sure it is interoperable in any of the cloud services we might use.

What is most valuable?

The scaling is good. We now have dynamic scaling and other scaling policies set up.

In a physical server, we have to define our items upfront, and then we are stuck. With this solution, we can increase it dynamically and define the threshold, and auto-enhance the features. 

We cannot say the traffic is always the same. Over the weekends, it's slow. Over the weekdays, it's higher. They gave us some configurations so that if it is idle, we run on one part, and if there is more traffic, we can run on multiple parts.

The local automation is good. We've seen a huge improvement in our code. I personally worked with the performance teams to compare the product with old physical VM architecture versus the cloud architecture, and I see the difference. I was not able to break it. It was very scalable. While my physical VM crashed at some point in time, the cloud ran fine.

It offers high availability and consistency. We have a lot of batch jobs running and handling that data, so we need a pretty good service. Instead of horizontally scaling, they are scaling vertically. 

What needs improvement?

I like Cloud Manager from AWS more based on the handling of the UI. This solution could be more user-friendly. The UI could be better. It would be nice if it offered a simple GUI where we would have one view.

We'd like the solution to be a one-stop shop. We have a requirement of having a single GUI setup. Nutanix is like an ocean. We'd like everything tied all together. 

For how long have I used the solution?

We've used the solution for a couple of months for running some POCs.

What do I think about the scalability of the solution?

The solution is very scalable, and we like the configuration options. You can pick and choose. You don't just have a standard way of doing things. It's pretty dynamic. 

How are customer service and support?

I have not had a chance to speak with support. Our infrastructure team manages to troubleshoot items. 

Recently, we have had one physical server managed by Nutanix that had a snapshot issue (in that the server was not taking snapshots for two months). It's a production server. They sent us a proactive email. There was pretty smooth communication in that regard. They did have pretty quick support for that issue. They are rebuilding the image and archiving the data based on the fact that there are backup issues. That said, when it comes to production servers, they should have a 24-hour turnaround and not 72 hours. Support in these cases has to happen fast. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used AWS Cloud Manager in my previous organization. Currently, based on the sensitivity of the data, we are moving to a hybrid approach. Many are still using physical VMs. In my new organization, a lot of my team is already on Nutanix. We were the first team to head into the cloud, and I was handling the project. 

How was the initial setup?

The setup is pretty quick, like all the clouds. The ease of use could be improved a bit more. There is pretty good documentation that helps make the learning curve smaller. My approach is to go to the documentation first before jumping in. The person I was working with provided good information, and we built our own documentation on top of that as well. 

As an application team, it was easy to implement. Maybe it was easy since we didn't get into too much complexity. The APIs are playing a good role. The configuration is pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I did not handle the pricing or licensing aspect of the project. 

Which other solutions did I evaluate?

I did not evaluate other options. We are only licensed for OpenShift and Nutanix at this point. 

What other advice do I have?

We use OpenShift on top of Nutanix, and all the physical servers are cloud servers, and they are all managed by our team. 

As for the built-in playbooks, I haven't done much exploration. One of my team members did more work in this area. He helped me and did all the configuration. He explained what he was doing. However, I was not involved in the playbook at all. 

I'd rate the solution nine out of ten. It needs to be easier to use. However, it is improving. The market has shifted. A lot of companies are trying to get in. Yet Nutanix is doing a great job in collaborating with so many organizations. It's going to provide us with a one-stop solution that helps us avoid running around between vendors. 

I would advise people to read the documentation. That will definitely help. It's pretty sophisticated. Reading the documentation and following up with Nutanix support will keep you from stumbling into the process blindly. Get in touch with an account manager. They can help you understand the requirements first and then look into your options. If you have an expert that can guide you, you won't be wasting too much time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kyle Naidoo - PeerSpot reviewer
Systems Engineer at a hospitality company with 5,001-10,000 employees
Real User
Feb 2, 2023
Nutanix gave us three and a half hours back
Pros and Cons
  • "Nutanix Cloud Manager has increased our productivity higher than what it used to be. We used to spend four hours on server checking. Nutanix gave us three and a half hours back from those four hours to do normal work."
  • "Recently, I have had quite a few issues with Nutanix Guest Tools (NGT). When you do a full update from LCM, your NGT doesn't automatically install on your VMs. You need to go back to Prism Central and select a list of VMs, then install NGT. You need to go to each of those VMs, then restart them to get the NGT installed. Also, there are some VMs that we have on our system that we used to run on an old environment, which was Hyper-V. Previously, we had VMware, so some of our VMs are Windows 7 32-bit and Windows 7 64-bit. However, the NGT no longer allows for installations on those."

What is our primary use case?

Prism Pro is the heart of our organization. If Prism Pro dies, then our system dies.

We are in the gaming industry with approximately 85 servers. This solution increased our productivity and reduced our time performing server checks.

We also use Prism Central for our monitoring on the administrative side.

How has it helped my organization?

Nutanix Cloud Manager has increased our productivity higher than what it used to be. We used to spend four hours on server checking. Nutanix gave us three and a half hours back from those four hours to do normal work.

The system gives you an aggregate of how you will be using the system.

What is most valuable?

I really appreciate the Life Cycle Manager (LCM) feature, which provides upgrades to clusters. Offers a single-touch upgrade, where you just click "upgrade", then do nothing else.

The dedupe is amazing and reduces space. For example, if you have a file server with a document named April 2013, then somewhere else in your file system, there is another file called April 2013 with similar information, it will combine those two files. If there are two files that are one gig each containing the same content, then Nutanix analyzes that data and makes it into one document. Therefore, instead of using two gigs of storage, you are only using one. It can also combine multiple files from different global locations.

What needs improvement?

Recently, I have had quite a few issues with Nutanix Guest Tools (NGT). When you do a full update from LCM, your NGT doesn't automatically install on your VMs. You need to go back to Prism Central and select a list of VMs, then install NGT. You need to go to each of those VMs, then restart them to get the NGT installed. Also, there are some VMs that we have on our system that we used to run on an old environment, which was Hyper-V. Previously, we had VMware, so some of our VMs are Windows 7 32-bit and Windows 7 64-bit. However, the NGT no longer allows for installations on those.

We constantly get packet drops. We are actually looking at upgrading them in the future. While Windows 7 is not supported anymore from a Microsoft perspective, Nutanix could allow NGT to still be installed since people still use Windows 7. I have five VMs currently running on Windows 7. This is not a major issue. The VMs still work, but you get an alert in the mornings, saying, "Hey, NGT is not installed." When we go there, we try to install NGT, but it won't allow us since Windows 7 is not allowed anymore.

For how long have I used the solution?

We have been using Prism Pro for three to four years and the Nutanix Cloud Manager version for the past few months.

What do I think about the stability of the solution?

Even if you forget about Nutanix for five days, Nutanix will take care of itself. This takes the strain off the business since you don't constantly need to worry about Nutanix this or Nutanix that when monitoring an environment. You get an email or a report at the end of the day, saying, "Something is not working," or, "Some system services stopped here," or, "Storage is running low here," or, "Memory is not being utilized properly."

The stability is very good. In the past three years, it has not shut down. Maintenance is not really required, as long as you do your LCM updates every two to three months. 

What do I think about the scalability of the solution?

We can scale it.

Currently, there are about 980 users on all nine of our casino properties. 

We can go a few more years with the package that we currently have. Right now, the solution is running perfectly. We may have to look at increasing memory in the next year or so. While our CPU and space are fine, it is the memory where we need a bit more. Right now, we have about 28 terabytes but are using about seven.

How are customer service and support?

I deal a lot with the Nutanix support, especially if I don't understand something, I just start a call with them. They have local support in South Africa. So, if there are any issues or problems during the upgrade, their support team can be contacted with just one email, and they respond immediately.

From a support perspective, no other solution comes close to it. If you have a support issue, Nutanix is there. Obviously, they don't come onsite, but they log into your system and do full checks. On top of that, they help you understand the problem. They don't just go and fix it, then say, "Okay, it is done." Instead, they are like, "This is not the problem. This is what caused it. You could have had a power dip (or whatever) that could have prompted this."

I would rate Nutanix technical support as 10 out of 10 because they are well-versed in the solution. I have had plenty of experiences with the support. If they don't know something, you are guaranteed within the next hour that they will learn it and get back to you. I've had plenty of experiences with them and the support is top level. 

Nutanix has a strong community called Test Drive, is a community forum for people who use Nutanix. If you have a problem, there is a whole knowledge based on everything. You just type the word and it brings up all the articles on that subject, giving you step-by-step instructions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Microsoft Hyper-V and were on physical. With Hyper-V, if a shift was nine hours, then it took up four hours of time from the person who did server checks. This means logging onto every server, checking resources, CPU usage, space, and the events monitor. 

With Nutanix, there are no server checks anymore. You just log into your environment for ten minutes in the morning, then you get a report saying something like a VM is high on CPU usage and another VM is high on memory usage. You can then investigate those particular VMs. You don't really have to go through everything, due to the reporting on Nutanix's side. It shows you everything that you need to know about every server in your environment. 

I used to use HP 370s. If I had to do an update within HP, it would take me about five hours of work. This meant that I had to mount an ISO for set up, put my VMs in maintenance mode and then ensure afterwards that the maintenance mode has been turned back off, update my VMs, and then make sure that the software is working. Now, with LCM, we do an inventory check for available software and firmware. It updates without affecting our environment. I don't have to do anything. Nutanix does it for me, in terms of migrating VMs and switching clusters off from maintenance mode.

How was the initial setup?

The initial setup was simple. You get a completely blank Nutanix environment. You just install your Nutanix software. You give it your IP addresses, communicate to your environment, and that is it. It is so advanced that it can take your whole Hyper-V environment and migrate it into your Nutanix environment via Move-VM. From that Move-VM, there is a communication point between Hyper-V and Nutanix so you can make a connection from your Hyper-V onto Move-VM as well as from your Nutanix onto Move-VM. So, you can pull all your VMs through with no downtime, which is amazing.

What about the implementation team?

We bought it from a partner who supplied us with experts. 

What was our ROI?

It has saved us a lot to focus on other tasks since you can really let Nutanix run itself. Employees can focus on other projects, so productivity has increased immensely.

What's my experience with pricing, setup cost, and licensing?

The pricing was quite competitive and a lot lower compared to other solutions. It wasn't cheap, but it was not as expensive.

You get many functions by just buying one solution. You don't need to continuously add in this or that, then next week you need to add more storage or space. Instead, it is always there. It is economical compared to other products. For example, HPE is all about add-ons. Whereas, Nutanix comes as a whole solution. They aren't coming up with a new monthly cost. 

If you send them an email, which says, "I would like to investigate the reporting of this tool where we monitor only the memory usage of the device." They don't come up with another story about, "Oh, that is an add-on service. You have to pay for that." It is a complete solution. You get everything at once.

Which other solutions did I evaluate?

There was a good pitch to move towards Nutanix. I was part of the panel. They were cost-effective compared to the other solutions that we looked at. 

We looked at Microsoft Hyper-V, Azure, and had VMware previously, but we disconnected from both those solutions. We had a 3PAR solution from HPE, so we also looked at them. However, Nutanix was the most economical solution and its functions were way above Hyper-V in terms of adding resources, monitoring VMs, reporting wise, and latency. Deduplication was the main thing that we looked at since file service plays a major role in our environment.

We did look a lot deeper into Azure. In fact, certain divisions of our business, from a head office level, started using Azure for more complex stuff, such as linking with Smartsheet. For the unit casino level, we all have Nutanix.

I have worked on Hyper-V quite extensively, but it doesn't come close to Nutanix. Nutanix has a completely informative dashboard to view your entire environment on one page. You don't need to go to a server, then pop up your resource monitor and have a look at whatever. Using Nutanix, you have a health page and homepage. Your homepage will give you your full description of the health of your environment. If you want to run a health check, then it tells you about your services, password checks, and VM utilization. That check runs for about five minutes, then it gives you the full rundown of your entire environment. From your home page, you can see everything in your environment. Whereas, with Hyper-V, you need to click on each cluster, then from each cluster, you need to look for your resources. That takes awhile. But, with Nutanix, it is quick.

I also like Azure, but Azure is a bit more complicated to use than Nutanix. From a user perspective, Nutanix helps the user. They don't complicate the user with 5,000 functions. If you get a good product, you just want to know what it does. You don't need to know where the info is from. Nutanix brings the full functionality to you, and everything works.

What other advice do I have?

I would rate this solution as a strong nine out of 10. 

Don't look any further. Nutanix is second to none.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Consultant Infrastructure at a tech services company with 11-50 employees
Consultant
Top 20
Jul 22, 2024
Saves time and has a low learning curve but needs more integration with GPT
Pros and Cons
  • "Its resilience and performance are excellent."
  • "If they integrated more with GPT, that would be ideal."

What is our primary use case?

We use the solution between different customers. Each has their own use case.

How has it helped my organization?

There's not one use case in particular. However, it does offer resiliency. The optimization and self-healing aspects are great. There are a lot of features. It offers a great infrastructure for our clients. 

What is most valuable?

The time savings is very good. It's one click to upgrade, for example. There's no interruption or impact, either. It's very simple. 

Its resilience and performance are excellent.

Using NCM's playbooks has helped free up our IT team's time to focus on other tasks. Sometimes, you can spend so much time writing your own playbooks, however, NCM has automation built-in that helps save time. Otherwise, we have to spend to save. If there are just two to five playbook executions a month, it doesn't make sense to write your own.

The learning curve is low. It's easy to learn and simple to use. It's very competitive in terms of ease of use. 

What needs improvement?

We haven't noted any features that may be missing. 

If they integrated more with GPT, that would be ideal. 

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

All Nutanix platforms and products are stable. If there is an issue, it's due to the fact that someone didn't follow Nutanix best practices.

What do I think about the scalability of the solution?

The scalability is very good. 

How are customer service and support?

The customer support is amazing. It's the best support I've dealt with. When support is proactive and opens support cases on its own when it detects something wrong on your cluster, that's great. They'll email you and ask about your availability so they can fix the problem with you.  

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We do not choose NCM on our own. We rely on our customers to pick the product and then we play with it, figure it out, et cetera. 

I am aware of their solutions. The Nutanix deployment, for example, is much easier in comparison. Configurations at the start are straightforward as well. It's got an easy setup. For a developer, it's easier to learn and code code blueprints. 

How was the initial setup?

The setup is intuitive, and it's an easy solution to learn and use. 

Most of the time, it is deployed on-premises.

We provide our clients with the blueprints needed to ensure a successful setup. We tend to follow Nutanix best practices. 

What about the implementation team?

We're a consultant. We do reselling and service. We have an expert in our company that can assist with the deployment. 

What's my experience with pricing, setup cost, and licensing?

It's an affordable solution. However, it depends on the size of your infrastructure. 

What other advice do I have?

We are partners, not customers. We're a dedicated Nutanix partner. We work with Nutanix based on our customer's needs. We're implementing and showing our customers how to use the product, and then we move on. We don't use Nutanix in our own day-to-day.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
PeerSpot user
System Administrator at a agriculture with 201-500 employees
Real User
Top 20
Jul 21, 2024
Easy to use and monitor while also being affordable compared to competitors
Pros and Cons
  • "The tool is easy to use."
  • "The solution's dashboard is fine. In the product, the possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings."

What is our primary use case?

I use the solution in my company for all of the created VMs. We have all of our systems in Nutanix. My company migrated from Veeam to VMware and then to Nutanix. In my company, we have Nutanix for all of our servers.

My company chose the tool since it is a very simple and good product. When I checked the comparison between VMware and Nutanix, I found the latter to be better, especially since it is very easy to monitor.

What is most valuable?

The tool is easy to use. My company learned how to use Nutanix Cloud Manager (NCM) in about six months.

What needs improvement?

For me, Nutanix Cloud Manager (NCM) is a very good tool. The solution's dashboard is fine. The possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings. If I want to change the LAN connection or a configuration, it is difficult since I have to keep clicking and clicking the options in the solution. I want to have a one-click button for the network. With one click, I should be able to download three or more VMs with the help of the tool.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2019, so it has been almost six years. I am an end-user of the tool.

How are customer service and support?

The technical support for the solution has been very, very good. With the support team, once you create a use case, you can automatically call and get access to the technical team in fifteen minutes. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution can be deployed in a period of two months. As per the contract, I know that my company had to migrate from VMware to Nutanix in two months.

What was our ROI?

With VMware, which we had for one year in our company, we paid 20,00,000 United Arab Emirates Dirhams. With Nutanix, in five years, our company has paid 83,000 United Arab Emirates Dirhams, which is very good and not as expensive as VMware. Time for creating VMs is very easy in Nutanix, compared to VMware, as it can be done in two to three minutes since all the templates are great. With VMware, the time required to create VMs is about ten minutes. In terms of time, Nutanix helps save 20 percent when compared to VMware.

What other advice do I have?

I don't use the automation options offered by Nutanix.

I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.