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Declan Fleming - PeerSpot reviewer
Enterprise Architect at University of California, San Diego
Real User
Dec 26, 2022
We can look at all accounts with one dashboard and save a ton of money by having awareness of how we're spending
Pros and Cons
  • "The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills."
  • "The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask."

What is our primary use case?

We're using Nutanix Beam and Flow. They are the cloud cost governance and cloud security governance products, but they may have different names now.

We're a large university. We have hundreds of cloud accounts in all three of the vendors: Microsoft, AWS, and Google. This product allows us to look at all of them with one dashboard and do a lot of pricing and cost work across them with one dashboard for the finance side. For the flow side also, it has a lot of good tools for AWS and GCP but not as many for Azure. As a big university, we use it to protect ourselves and keep ourselves safe while we're using the cloud.

We also have this other thing called cloudbank.org. So, we have two different licenses with Nutanix. One for CloudBank, and one for the University of California, San Diego. The CloudBank one is all about researchers from all over the country. We have about 115 different researchers there doing all kinds of things.

How has it helped my organization?

We saved a ton of money by having awareness of how we're spending. We can see where we were spending incorrectly.

We haven't done much automation with it. We have some automated reports on a monthly basis that are very useful for billing. There are also automated security checks and flows, which have helped us stay safe a number of times. We had one instance a couple of weeks ago where somebody opened up a public S3 Amazon storage folder to the internet. They shouldn't do that, and it told us.

What is most valuable?

The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills.

What needs improvement?

Some of the UI is a little clunky. They do listen when I tell them about this, but one thing that drives me insane is that it defaults to a cumulative view of how much you've spent, as opposed to day-to-day. Even when you've selected day-to-day, you have to turn off a cumulative switch. They've done some work on fixing that in the UI, but I don't know why they're thinking that way and why they think people would want to look at it that way.

The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask.

It could probably have a nice warning page for all the things. Not for me, not for the big administrator, but for all my users to whom I give accounts so that they can look at their own things. It would be helpful if they had a landing page that just said, "Hey, you're losing money here. You're possibly losing here or there." It expects you to have a certain amount of knowledge of what you're doing when you first come in. It does have a dashboard, but it's very esoteric. Something just right on top that says "You're bleeding cash right here," and a graphic would be nice.

If I want to set up a new account, there's no API. It's all done by hand. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand.

We would like to be able to report how busy our machines are so that if a machine has been sitting there idle all week, we should turn it off. Sometimes, it's not just how busy the processor was, it's also about how much RAM was being taken up when that thing was running. Often, it can run low CPU and high RAM, and we still have to keep it running because of that. There is this arcane workaround to get that to work by installing something special on the individual machines one by one. Deploying that way is very arcane. I wish there was a better way of doing that. It seems it works with CloudWatch, at least on AWS, or CloudTrail, to do it, but I don't know for sure. They probably would've done it if it was easy, but it would help a lot if, in the deployment, it also was aware of memory usage, not just CPU usage by default.

Buyer's Guide
Nutanix Cloud Manager (NCM)
June 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.

For how long have I used the solution?

We've been using it for about three years. 

What do I think about the stability of the solution?

Its stability is very good. In three years, we have had one actual outage, and maybe two or three data outages from something we need to do ourselves. We haven't had many problems on that end at all. They've been doing some interesting things with the user database backend, which threw us off for a little bit one time. It was to get some features done that I wanted, so I don't care.

What do I think about the scalability of the solution?

Its scalability is great. That was the whole reason we bought it. It was the fact that it can handle so many accounts at once, all in one dashboard to get to things. It's great.

We have 40,000 students and almost the same amount of staff. The University of California is the largest employer in the State of California. We work mostly with UC San Diego itself, but we also work with CloudBank in the National Science Foundation (NFS) to give out awards for cloud usage for researchers from all over the country. It is a big academic, an R1, with about two billion a year in research and other things. 

How are customer service and support?

I would rate their support a 10 out of 10. They really care, and I appreciate it.

Which solution did I use previously and why did I switch?

We had spreadsheets, Perl scripts, and things like that. 

How was the initial setup?

It's a SaaS deployment. You just log in and go. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand, but everything else is just web-based. So, it's very easy to deploy.

Its initial setup is very straightforward. There are only a few bits of information you have to give the system for it to go and start looking at your stuff. You need to provide some information or some permissions, and then you can go. That's great, but one caveat, which is not Nutanix's fault but Microsoft's fault for how they license, is that it could be a little arcane, although their wizards walk you through it very well. I only had to get help once on that, and then from then on, I knew what I was doing going forward. There are about six or seven screens of details that you have to put in and pull from this place, and this place, and this key, and that key, but that's the cloud. That's not Nutanix's fault. The fact that we could get it to work is great. It's hard to say standards because nobody is setting standards here, but there are some conventions that they follow which are really nice.

It doesn't require any maintenance. They do it. They take care of all the backend.

What about the implementation team?

We used a reseller for the purchase but not for the implementation. We did the implementation ourselves. Nutanix was great. The reseller was great. They're both focused on what they should be focused on. One of the great things about Nutanix is that they have Slack. We've set up a Slack channel for them there. We could talk quickly about problems that were happening. They also have their India team on Slack. I can't talk to them in real-time, but with about a 10-hour lag, by the time I get up the next morning, they've answered pretty much everything I've had a problem with. In terms of responsiveness, that has been helpful.

What was our ROI?

We have certainly seen an ROI. There have been cost savings, and when people know we're watching, that also helps keep the costs down.

What's my experience with pricing, setup cost, and licensing?

We've got some very good deals on it. We have very active resellers in the middle who've done a good job of keeping us at a good price. Nutanix is treating us really well because we're academics, and they want people to use the product. I do give a lot of feedback on what they've done. Before COVID, I used to do a lot of talks for them as well.

Its acquisition and support cost isn't any harder or easier than others. We have a good sales team, and I appreciate that good resales team in the middle that takes care of us and pays attention. Its cost is reasonable. The features are very good. Once in a while, I talk to my friends who use CloudCheckr to see how we're doing in comparison. It seems Nutanix reports are a lot richer, and you can drill down more to where you want to go, but I haven't spent hours and hours in CloudCheckr.

Nutanix has been hinting at it a little bit that things are changing or changes are coming in terms of multiple tiers, but I'm not thrilled because I liked what I've had to work with so far, and I don't know where that maps into the tiers. I guess tier could work if I knew there were upper-level services I just didn't need, but if they're trying to tease more money out of us by isolating a few things in an upper tier, we won't be happy with that.

Which other solutions did I evaluate?

We evaluated other options. CloudCheckr was a pretty good product, but we didn't think we could work as closely with them as we have with Nutanix. They have been phenomenal to get changes made for things that we need to do. Especially because we're an academic institution, as opposed to a corporate, we flow a lot of credits and a lot of research grants. It does a lot of funky things to our financial data. They worked with us very closely on that to get it all done.

CloudCheckr is a fine product. A lot of the UCs do use CloudCheckr. We talked to them, but we weren't sure they could do the custom stuff that we wanted them to do, whereas Nutanix could do that.

We also looked at CloudHealth pretty closely, which is the VMware one. They got acquired. So, it wasn't useful to look at anymore. There was also one more that was a non-player. So, we've been keeping an eye on the space to see what's going to happen here. We thought somebody would buy Nutanix, but they're so big in some other ways that it hasn't happened yet. That was it. All these products are kind of the same, but it was also about the people we would work with. The Nutanix people we've worked with have been very helpful, and we knew that talking to them. So, we picked them.

In terms of the setup and ease of use, we did some testing on the VMware product, and it was a nightmare. The cloud setup in general, especially at an enterprise level, can be a real nightmare, but Nutanix and their engineers had a lot of experience with this. So, we were able to get through a lot of it that way. When we worked with the VMware product, it was endless meetings and back and forth. They were just not understanding where we were coming from. They also wanted to span VMware and cloud at the same time. We have very thick VMware instances here, which made it a lot more complicated than just looking at the cloud itself. For the most part, getting the VMware product set up was very difficult, whereas getting Nutanix set up was not difficult at all. It was difficult only when we started customizing it and hurting ourselves. Cloud is a mess anyway. So, I wouldn't expect anything to be easy, but once it's set up, it just works. It's not that big a deal. If it was really hard, I'd have a problem with it.

What other advice do I have?

We don't use NCM to manage Nutanix and VMWare infrastructure. We only use it for vendor clouds.

We've done a little bit of work with their query language, and that's always very fast and very useful. These faster outcomes are pretty important, but I'm not expecting huge performance from a product like this. It's not like a hospital or something like that, but they are as up-to-date as the cloud providers can provide the data to them, and that's what matters to me. If the cloud providers were real-time, I would expect Nutanix Cloud Manager to be real-time as well, but it's not. So, it's perfectly fine for us.

I would rate it a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer2183316 - PeerSpot reviewer
Expert Offering Engineer at a media company with 1,001-5,000 employees
Real User
May 23, 2023
Good documentation, easy to extend, and offers high availability
Pros and Cons
  • "It offers high availability and consistency."
  • "The solution could be more user-friendly."

What is our primary use case?

We wanted to optimize our process. We were going into a cloud architecture, so we wanted to see how we could leverage the existing Nutanix framework instead of manually managing the servers. 

We currently have a physical VM set up. We had slowly wanted to migrate to the cloud. Since we are already using Nutanix, my senior architect gave me some access to play around with the solution and explore how we can deploy code as a platform as a service instead of writing our own scratch code. If we want to use it as an independent platform in the future, and as a core developer, I wanted to write code to make sure it is interoperable in any of the cloud services we might use.

What is most valuable?

The scaling is good. We now have dynamic scaling and other scaling policies set up.

In a physical server, we have to define our items upfront, and then we are stuck. With this solution, we can increase it dynamically and define the threshold, and auto-enhance the features. 

We cannot say the traffic is always the same. Over the weekends, it's slow. Over the weekdays, it's higher. They gave us some configurations so that if it is idle, we run on one part, and if there is more traffic, we can run on multiple parts.

The local automation is good. We've seen a huge improvement in our code. I personally worked with the performance teams to compare the product with old physical VM architecture versus the cloud architecture, and I see the difference. I was not able to break it. It was very scalable. While my physical VM crashed at some point in time, the cloud ran fine.

It offers high availability and consistency. We have a lot of batch jobs running and handling that data, so we need a pretty good service. Instead of horizontally scaling, they are scaling vertically. 

What needs improvement?

I like Cloud Manager from AWS more based on the handling of the UI. This solution could be more user-friendly. The UI could be better. It would be nice if it offered a simple GUI where we would have one view.

We'd like the solution to be a one-stop shop. We have a requirement of having a single GUI setup. Nutanix is like an ocean. We'd like everything tied all together. 

For how long have I used the solution?

We've used the solution for a couple of months for running some POCs.

What do I think about the scalability of the solution?

The solution is very scalable, and we like the configuration options. You can pick and choose. You don't just have a standard way of doing things. It's pretty dynamic. 

How are customer service and support?

I have not had a chance to speak with support. Our infrastructure team manages to troubleshoot items. 

Recently, we have had one physical server managed by Nutanix that had a snapshot issue (in that the server was not taking snapshots for two months). It's a production server. They sent us a proactive email. There was pretty smooth communication in that regard. They did have pretty quick support for that issue. They are rebuilding the image and archiving the data based on the fact that there are backup issues. That said, when it comes to production servers, they should have a 24-hour turnaround and not 72 hours. Support in these cases has to happen fast. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used AWS Cloud Manager in my previous organization. Currently, based on the sensitivity of the data, we are moving to a hybrid approach. Many are still using physical VMs. In my new organization, a lot of my team is already on Nutanix. We were the first team to head into the cloud, and I was handling the project. 

How was the initial setup?

The setup is pretty quick, like all the clouds. The ease of use could be improved a bit more. There is pretty good documentation that helps make the learning curve smaller. My approach is to go to the documentation first before jumping in. The person I was working with provided good information, and we built our own documentation on top of that as well. 

As an application team, it was easy to implement. Maybe it was easy since we didn't get into too much complexity. The APIs are playing a good role. The configuration is pretty straightforward. 

What's my experience with pricing, setup cost, and licensing?

I did not handle the pricing or licensing aspect of the project. 

Which other solutions did I evaluate?

I did not evaluate other options. We are only licensed for OpenShift and Nutanix at this point. 

What other advice do I have?

We use OpenShift on top of Nutanix, and all the physical servers are cloud servers, and they are all managed by our team. 

As for the built-in playbooks, I haven't done much exploration. One of my team members did more work in this area. He helped me and did all the configuration. He explained what he was doing. However, I was not involved in the playbook at all. 

I'd rate the solution nine out of ten. It needs to be easier to use. However, it is improving. The market has shifted. A lot of companies are trying to get in. Yet Nutanix is doing a great job in collaborating with so many organizations. It's going to provide us with a one-stop solution that helps us avoid running around between vendors. 

I would advise people to read the documentation. That will definitely help. It's pretty sophisticated. Reading the documentation and following up with Nutanix support will keep you from stumbling into the process blindly. Get in touch with an account manager. They can help you understand the requirements first and then look into your options. If you have an expert that can guide you, you won't be wasting too much time.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
June 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,838 professionals have used our research since 2012.
reviewer2183811 - PeerSpot reviewer
Service Delivery Manager at a financial services firm with 10,001+ employees
Real User
May 18, 2023
Is easy to set up, but the interface could be improved to allow the use of other tools
Pros and Cons
  • "The ease of use is a valuable feature. For us, it's a consistent interface. It's very easy to train our employees on it, and it's a newer generation interface. It's homogeneous, and every product and subset tie together, giving a very similar look to everything."
  • "In some ways, Nutanix Cloud Manager abstracts out certain items in a simplified manner, which makes it good for training. At other times, to get to the next technical level, we want to actually dive in, and Nutanix Cloud Manager sometimes restricts us from actually diving into the deeper technical pieces. There's no advance button that lets us do more advanced things without having to drop out to the CLI to do the command line piece."

What is our primary use case?

We use Nutanix Cloud Manager to manage all of our Nutanix infrastructure. We have six data centers throughout the world, and we use it to manage all that infrastructure for VMware. We're currently moving to AHV and are managing those as well.

How has it helped my organization?

From a resiliency of the infrastructure standpoint, we don't chase outages and major problems like we used to on other arrays such as CMC storage or Dell storage. Our folks have a lot more free time handle to the normal workload instead of troubleshooting.

What is most valuable?

The ease of use is a valuable feature. For us, it's a consistent interface. It's very easy to train our employees on it, and it's a newer generation interface. It's homogeneous, and every product and subset tie together, giving a very similar look to everything.

We do implement Nutanix Cloud Manager's built-in playbooks. Currently, the biggest one we use that's been very helpful is cleaning up snapshots. As users do snapshots of their virtual machines, it then goes back and cleans those out. We don't have a mess lingering out there.

Because Nutanix Cloud Manager's eScripts are based on Python, it allows me to bring developers in who are Python-centric. They are able to get up to speed quickly and develop the automation pieces we need for our own private cloud and build servers and applications on-premises.

What needs improvement?

In some ways, Nutanix Cloud Manager abstracts out certain items in a simplified manner, which makes it good for training. At other times, to get to the next technical level, we want to actually dive in, and Nutanix Cloud Manager sometimes restricts us from actually diving into the deeper technical pieces. There's no advance button that lets us do more advanced things without having to drop out to the CLI to do the command line piece.

For how long have I used the solution?

I've worked with Nutanix Cloud Manager for more than five years.

What do I think about the stability of the solution?

So far, we've been very impressed with the stability. In the Nutanix ecosystem, everything is clustered, highly available, and fails over. It takes care of itself.

What do I think about the scalability of the solution?

We have very few users who are using Nutanix Cloud Manager at present, but we do have all of our infrastructure running Nutanix on the storage side. From that scale, we're handling thousands of servers with no issues there. In about three months, we will be switching over all of our VMware folks to Nutanix Cloud Manager via ServiceNow. Then, we'll be able to see the full impact of our users using Nutanix Cloud Manager.

How are customer service and support?

I would give a ten out of ten to Nutanix's technical support. We've had excellent support. They always know two or three other people they can call on to help with certain portions of an issue. There's very good networking within the company.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We're a VMware shop and have vRA, which we used for all the automation on the VMware side. We also used vRealize Orchestrator. Initially, we chose Nutanix over standard disc arrays because we came out of the storage market. As Nutanix has added products, we've seen value in them and went in that direction.

When we bought the storage system and disc encryption, they came with other licenses. Nutanix Cloud Manager was an add-on. When we looked at the cost of other solutions and the opportunities that Nutanix Cloud Manager gives us to tie directly into Nutanix, it just seemed to be the right fit.

What was our ROI?

It might be too early to tell as we just started using Nutanix Cloud Manager for our private cloud about four months ago. Once we get fully off of VMware, we should definitely see an ROI.

What's my experience with pricing, setup cost, and licensing?

The price is probably right where it should be. It's not vastly expensive, and it's not too cheap. We get very good value for the price with what we're being offered with it.

What other advice do I have?

Nutanix Cloud Manager is a walled garden, and you have to do all of your editing within the interface. Our developers become frustrated with not being able to use other tools such as Visual Studio, Visual Studio Code, and CSE pipelines. These are outside of the Nutanix Cloud Manager interface, and the developers would prefer to use them instead of using the NCM interface. In this sense, Nutanix Cloud Manager has been a struggle to use. The NCM interface could be improved.

The setup is fantastic because you can click a button and deploy it. It's already part of the existing piece, and it's like adding a module. Compared to the setup of other cloud management solutions, Nutanix Cloud Manager's setup is much easier. We just spent about four months upgrading a VMware product, and there were bugs. It was a nightmare. With Nutanix Cloud Manager, it's click-and-play, and we haven't had any issues at all.

The learning curve is a lot easier because it is based on Python, and we have developers who already know it. We don't have to retool. Many of my developers have been up to speed in under a week.

If you're considering Nutanix Cloud Manager, my advice would be to go through the entire POC in-depth to see the value in it. Initially, it may look very simplistic, but when you dive into the code, you will see the depth of the product.

Overall, I would rate Nutanix Cloud Manager a six because the automation tools are still in the early stages. There are things that need to be fleshed out in the private cloud as well as the public cloud. I don't see anything badly wrong with it, but I think there's a lot of room for improvement as an industry in general.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oladipo Oluwarohunbi - PeerSpot reviewer
Deputy Manager at Central Bank of Nigeria
Real User
May 16, 2023
An easy-to-use and efficient solution that enables us to clone servers
Pros and Cons
  • "The solution’s ease of use is mind-blowing."
  • "When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor."

What is our primary use case?

We are still working on moving workloads from the old environment to Nutanix. We are planning to use Nutanix for our mid-tier. The mid-tier consists of noncore applications like medical services.

How has it helped my organization?

Nutanix is customer friendly. The efficiency of Nutanix Clusters is amazing. The product communicates with the hardware far better than any other product.

What is most valuable?

I love that we can clone the server once it is deployed. The solution’s ease of use is mind-blowing.

What needs improvement?

Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.

For how long have I used the solution?

My organization has been using the solution for two months.

What do I think about the stability of the solution?

The solution has been very stable so far. We have had no issues.

What do I think about the scalability of the solution?

So far, the product is quite scalable. It's easy to add clusters and nodes. We have about three nodes in disaster recovery and six nodes in production.

How are customer service and support?

The solution’s support is one of the fastest supports we've experienced. We always get a response within an hour.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used Dell HCI, which was running on VMware ESXi. We had resource constraints in our previous environment. It wasn't as efficient as Nutanix.

How was the initial setup?

There is a level of complexity to the initial setup because it is new. However, it was not as complex as other products.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is competitive. Compared to Dell HCI, Nutanix is a lot cheaper.

Which other solutions did I evaluate?

We reached out to OEM vendors in the market. We compared the offers based on price, features offered, and the cost of support for several years, and Nutanix came up at the top.

What other advice do I have?

We just completed the installation and deployment for the disaster recovery branch. I work for the Central Bank of Nigeria. We have three different environments in the bank. We use IBM for our core systems. We also have test and development environments where we run stress tests before deployments.

When I had to deploy about ten or twelve different servers that use the same operating systems, I deployed one and cloned it. The product’s ability to clone is by far the best thing I have seen. It took me only two to three minutes instead of 30 minutes or an hour.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Farouk AYAD - PeerSpot reviewer
IT Enterprise Architect at Capgemini
Real User
Leaderboard
May 14, 2023
Robust, user-friendly, unified platform , and helpful technical support
Pros and Cons
  • "The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain."
  • "The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor."

What is our primary use case?

We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.

How has it helped my organization?

We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.

Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.

The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.

We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.

I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.

What is most valuable?

The first use case is the hyperconverged platform with back-end storage.

The file management feature is also useful to us. Currently, we are also using Object Store.

Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions. 

We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.

For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.

Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.

We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.

The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it. 

With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company. 

By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past. 

This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.

The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems. 

The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.

This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts. 

Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.

What needs improvement?

The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor. 

With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.

While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.

To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for more than five years.

What do I think about the stability of the solution?

The stability and resiliency of NCM are among the main factors that have kept us using it.

The operational method and process have remained the same since the beginning.

We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.

What do I think about the scalability of the solution?

The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.

Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.

Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.

How are customer service and support?

We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.

I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.

I would rate the technical support a nine out of ten.

There is always room for improvement. 

There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.

Which solution did I use previously and why did I switch?

Previously, I worked with Symptivity. It was the first Hyperconverged platform.

Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.

In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry. 

This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.

Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.

How was the initial setup?

I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.

The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.

We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.

What was our ROI?

Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities. 

While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.

What's my experience with pricing, setup cost, and licensing?

In my opinion, Nutanix Cloud Manager (NCM) is expensive.

Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory. 

As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2178279 - PeerSpot reviewer
Senior Project Manager at a logistics company with 10,001+ employees
Real User
May 12, 2023
Provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards
Pros and Cons
  • "The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture."
  • "NCM's pricing structure is confusing and difficult to understand."

What is our primary use case?

We use Nutanix Cloud Manager to consolidate and manage our Azure and AWS platforms, as well as our VMware server virtualization process.

How has it helped my organization?

We looked for a cost and security governance solution that is self-service and does not require any coding. Nutanix Cloud Manager is that solution.

RunBook has had a positive impact on reducing manual intervention, which has been very helpful. We looked for a solution that offered a single pane of glass, ease of use, and self-service orchestration without requiring a lot of coding. I think this really helps users get the policies in place so they don't have to worry. We just need to put in the initial effort, and then we can be hands-off.

The speed of outcomes we received using NCM's low code automation is good. We implemented separate network segmentation for all functions, including our DCS, corporate, and team control.

Our organization values speed and efficiency. We want to be able to upgrade our systems and processes quickly and safely, and we need to ensure that our IT and cloud applications always run smoothly. To do this, we need to have a good understanding of the costs and risks associated with these upgrades, as well as the ability to forecast and manage incidents. We also need to make sure that our systems are compliant with all security regulations, and that our employees have the ability to self-service their IT needs.

As a senior project manager, I am responsible for monthly budgeting and forecasting. The main aspect of this is cost, but proper forecasting is also essential to keep our company running smoothly. We have a policy of accepting variances of up to ten percent, so it is important to have a good management tool that can accurately predict costs. That is why we evaluated different management tools and ultimately chose NCM. NCM helped us to improve our forecasting accuracy, which saved us money and allowed us to better manage our resources.

It is important for NCM to be able to manage both Nutanix and VMware infrastructures because it provides a single pane of glass for management. This simplifies management and reporting.

Our IT team can focus on other tasks thanks to the playbooks. Once we set up the runbooks, we can relax until there is an additional instance of configuration on AWS or Azure.

NCM saved our organization approximately 50 percent of our employees' daily time. This is due to two reasons: One, we no longer need to worry about topologies and self-service orchestration setup, as NCM handles these tasks for us. Two, NCM provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards. This saves time on reporting as well, as we can now find all of the information we need in one place.

We have a multi-cloud and multi-virtualization environment. In this environment, we have many instances running on different platforms, including on-premises and cloud-based platforms. To ensure accuracy, we need a tool that can provide us with ease of use on a daily basis. A single pane of glass, such as NCM, helps us address our automation needs.

What is most valuable?

Nutanix Cloud Manager's most valuable feature is its self-service capabilities. We have a large VMware footprint, and we are slowly and gradually moving to Azure and AWS. The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture. This is a major benefit for us, as security is our top priority.

What needs improvement?

NCM's pricing structure is confusing and difficult to understand. The company frequently changes its prices, and it is not clear how the subscription-based model works. This could be improved by making the pricing structure more transparent and easier to understand.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for just over one year.

How are customer service and support?

The technical support is good. When I called, I was able to speak to a real person, not a robot. My problems were resolved quickly, within hours, not days. I am very satisfied with the support I received.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Azure Cost Management, but we switched to Nutanix Cloud Manager because it provides visibility into Nutanix, VMware, Azure, and AWS on a single dashboard. Azure Cost Management only supports Microsoft products.

Which other solutions did I evaluate?

We evaluated Morpheus, Azure Cost Management, Nutanix Cloud Manager, and AWS Cost Management. Our company policy is to evaluate multiple options before reaching a decision.

What other advice do I have?

I give Nutanix Cloud Manager an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Tushar Pimple - PeerSpot reviewer
Senior Technical Solution Architect at a tech services company with 11-50 employees
Real User
Top 20
Apr 27, 2023
It's a resilient solution with high availability and uptime
Pros and Cons
  • "The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage."
  • "NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them."

What is our primary use case?

We have Cloud Manager deployed across multiple departments, and each has an individual cluster. NCM manages all of those clusters from a single bandwidth source. About 60 people at our company use the solution.

How has it helped my organization?

Cloud Manager is a resilient solution with high availability and uptime. It also speeds up our rollout if we want to provision virtual machines or containers for development. It gives us visibility into Nutanix and VMware from a single pane of glass. This capability is crucial during the reporting phase.

It's also instrumental during capacity planning. Cloud Manager helps you take inventory of your existing resources so you can augment them before they run out. Capacity forecasting and reporting are some of the best features.

Cloud Manager decreased our continuous validation time by about 15 percent because many of these operations are prebuilt out of the box. The built-in playbooks come in handy during scheduled activities. We can write playbooks and execute them at a scheduled time. For example, if I want to perform an activity over the weekend when I'm not in the office, I can run the playbook to trigger it. The playbooks reduce the time spent on these tasks by 30 to 40 percent.

What is most valuable?

The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage.

What needs improvement?

NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them. 

For how long have I used the solution?

I have used Cloud Manager for more than seven years.

What do I think about the stability of the solution?

Cloud Manager is a highly stable product, and clients can request custom enhancements based on their specific needs. You can ask Nutanix's engineering team to build a custom solution for a customer.

What do I think about the scalability of the solution?

Cloud Manager scales linearly with the best performance. There's something called Controller Virtual machine available on every node. When you scale the solution, it never affects your performance.

How are customer service and support?

I rate Nutanix's support a ten out of ten. Nutanix has the best support of any solution I've used.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously relied on VMware tools like vCenter and vROps for reporting. Now, we are 70 to 80 percent reliant on NCM. Nutanix is easier to manage and use. It has a short learning curve if you come from a VMware background. I was already well-versed in VMware, so the learning curve was short. 

How was the initial setup?

Deploying Cloud Manager was extremely straightforward. You can typically finish the deployment and put it into production in a day and a half.

What's my experience with pricing, setup cost, and licensing?

Cloud Manager is fairly priced. I like the pricing model, which includes multiple tiers. It all depends on the customers' use cases. Each customer might have a different opinion about the features NCM offers. We match our customers' expectations with what NCM offers. That might change from customer to customer. NCM is more appropriate for enterprises than small or medium-sized businesses.

What other advice do I have?

I rate Nutanix Cloud Manager a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Solutions Architect at a tech vendor with 10,001+ employees
Real User
May 18, 2023
Helps teams address their current automation needs while planning for future expansion
Pros and Cons
  • "The best part of it is that when you use the product, there's no secret proprietary magic that you experience as a user. The real genius is under the covers, so it makes the user experience very straightforward and easy. It's a wonderful solution to teach partners about. The ease of use is something a lot of suppliers talk about, but Nutanix does it better than anyone else."
  • "It's awesome for helping teams address their current automation needs while planning for future expansion."
  • "Nutanix has room for improvement around the partner tools and making them approachable and easier to learn."

What is our primary use case?

I work at a distributor. We use it for partner-facing demos, and it has been really great. My mission is to help partners see the light with Nutanix, and that's where I use Nutanix Cloud Manager the most.

How has it helped my organization?

It's highly capable. In an organization, you can make it easy to use, but you still have advanced features. You're not simplifying or dumbing it down. You're still enabling an advanced user to design solutions and leverage the full product suite. It's highly capable, so you have that great ability to be successful for a lot of different users. You can have a very low-level, simplified user experience and you can also go advanced. In terms of organization, that's really key. As you get into hybrid cloud IT environments where there's a lot going on, Nutanix storage is very powerful.

The speed of the outcomes received using Nutanix Cloud Manager's low-code automation is very fast. The beauty of it is that because it's low code and no code, even as a beginner, I was able to go in and walk myself through it. I didn't need a lot of coaching or instruction to get there. It was fantastic.

In terms of the importance of these outcomes, it's not just about delivering an outcome. Anybody can deliver an outcome if you offer enough time, but delivering that outcome more reliably and faster enables that business to benefit a lot sooner. They then see the cost get lower. They see efficiency go up, and they start to really benefit from technology as opposed to seeing technology and IT in general as a cost center and as a liability.

It's awesome for helping teams address their current automation needs while planning for future expansion. That's because of the way that it enables a broad variety of users to accomplish what they want in a very efficient and simple way. It brings an iPhone user experience to IT, and that's a really powerful story right now.

What is most valuable?

The best part of it is that when you use the product, there's no secret proprietary magic that you experience as a user. The real genius is under the covers, so it makes the user experience very straightforward and easy. It's a wonderful solution to teach partners about. The ease of use is something a lot of suppliers talk about, but Nutanix does it better than anyone else.

What needs improvement?

Nutanix has room for improvement around the partner tools and making them approachable and easier to learn.

For how long have I used the solution?

I've been using this solution for about one year.

What do I think about the stability of the solution?

It's highly stable. I haven't had any issues. It's very easy to run, and it keeps running. I don't have to do much with it. That's the beauty of it.

What do I think about the scalability of the solution?

The details around scaling, like Prism Central and scaling the resources, are highly technical and get highly specific per use case, but it's always scalable. You can always find the documentation very easily, and it's very straightforward to do so.

How are customer service and support?

Their support is terrific and world-class. Nutanix always talks about their NPS scores, their success, and their commitment to customer service, but I've seen its boots on the ground level. People try to help me even if it's outside of their role. Ever since I stepped into this role, it's been a really wonderful surprise to see Nutanix try so hard to help us. I'd rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I supported other suppliers in different roles. In my IT career, I worked with a number of different suppliers, typically more on legacy three-tier work, such as fiber channel attachment and the like. All those suppliers struggled to evolve to support modern workloads, and that's where I feel that Nutanix has always been ahead of the game. I chose this role to support Nutanix on purpose. It wasn't by accident that I ended up here.

I can't say that I had this same level of experience with the competitors. We are an HPE shop. We have a huge HPE presence, which is great, and I have experienced a few other hyper-converged providers. I've done some VMware training over the years, but I haven't really gotten my hands on them in the administrative sense. It's not as deep as with Nutanix.

Simplicity is a key function for helping a customer really benefit from technology. You can have technology for technology's sake, but suppliers are really stuck in a world that's proprietary. Even to navigate an administrative tool, you see a lot of proprietary terms, whereas a generalist can sit down and run Nutanix very quickly.

In my role, I didn't really decide on Cloud Manager myself, but in talking to partners and end users, it's a very strong consideration. There are a lot of competitors in the space that Nutanix plays in, so the value that Nutanix brings has to be superior in order for them to be effective, and, of course, they are. That goes back to simplicity and the efficiency that comes with it.

How was the initial setup?

I was involved in its setup for our lab. It was very straightforward. We had some help from Nutanix. Nutanix is always falling all over themselves to help us, which is wonderful. It only took a little while. We just did it via a remote session, and it worked out great. I'm located in Minnesota. My lab is in Georgia. The help from Nutanix was in another place, and we had no issues at all. It was very smooth.

What was our ROI?

It's not necessarily from leveraging NCM or NCI itself just because of the way that it works for us, but our ROI is tied to our partners and to customers in a way. Their success is our success, and that's why we're gaining a lot of momentum with new partners. We're reactivating dormant partners and trying to broaden the Nutanix message. There are a few core partners that do it really well, and that's great, but we try to broaden things, and we have success with it.

For customers, the ROI is primarily around efficiency and simplicity. So as an example, Life Cycle Manager isn't just a great tool for updates and upgrades, it's a way to have happier staff. It's a way to give your staff weekends back, which is great for the staff. They're happy, but it also means you don't pay overtime. There's a win-win there. There's a great symbiosis if that happens when people adopt the technology.

What's my experience with pricing, setup cost, and licensing?

I've never heard a customer ask for a higher price. Everyone says everything is expensive, and that's true. Nutanix is really smart to understand that the most important fact is the value to the customer, not the price tag. 

While you do get some sticker shock sometimes, as soon as you show this and you prove the value, all of a sudden, it looks exceptionally affordable. We've had wonderful success when we get a buying decision in front of an economic buyer, like a financial leader. They start to see the TCO benefits of Nutanix very, very quickly.

What other advice do I have?

Sometimes it's about the little things. It's about what your experience is like and how much time you spend trying to learn how to use the product. It's about how much time and money is it going to cost you to understand their proprietary terms for things as opposed to having a generalist sit down and be off to the races. That can save a lot of hassle and frustration but also time and money. With these projects, it is important to get outcomes, get that workload deployed, and enable a business or a customer to focus on what keeps their lights on, which is probably not managing infrastructure. That's how I see it. 

I'd rate it a nine out of ten. There's always room to improve, but as far as what's on the market today, it's a unique value add.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2183850 - PeerSpot reviewer
Sr. Infrastructure Engineer at a insurance company with 10,001+ employees
Real User
May 17, 2023
Cost-effective, easy to use, and supports Layer 2 stretching across data centers
Pros and Cons
  • "The ability to do Layer 2 stretching across data centers is valuable. The migration of VMs from one location to the other is also valuable."
  • "There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem."

What is our primary use case?

Our first use case is for ransomware. We have two more use cases that we identified. The second one is going to be for DR, and the third one is going to be for capacity.

Currently, we do ransomware on-prem. We use a shared cluster in our disaster recovery site. With Nutanix Cloud Manager, we hope to use the NC2 clusters in Azure and move all the ransomware activities from on-prem to the cloud.

How has it helped my organization?

We are an insurance company. Data security is our top priority. We take ransomware very seriously. We always want to be careful and make sure that our data is secure, whether it's on-prem or in the cloud. We go through ransom activities at least once a month on-prem, and that's what we hope to do with Nutanix Cloud Manager as well. We hope to continue to provide data security to our business and to our customers.

We use Nutanix Cloud Manager's built-in playbooks. They absolutely freed up our team's time to focus on other tasks or projects. We were looking to use these playbooks for a while. From an automation perspective and from a day-to-day management perspective, creating these playbooks definitely freed up our engineers to focus on more strategic tasks and more solutions than day-to-day activities. They saved about 40% of their time. As we move forward and use more playbooks, we see more and more time freed up. It freed up at least six to seven percent of our engineers' time.

What is most valuable?

The ability to do Layer 2 stretching across data centers is valuable. The migration of VMs from one location to the other is also valuable.

What needs improvement?

There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem.

For how long have I used the solution?

I've been using this solution for about a year.

What do I think about the stability of the solution?

We had some hiccups with Nutanix Cloud Manager, our on-prem networking solutions, and all that, but as we went on, we overcame all those issues. There has been no showstopper whatsoever. All the issues that we came across were just small things that we had to work through. Nutanix's support has been very helpful. They worked with us all the way to help us overcome all these issues, and so far, it has been great.

What do I think about the scalability of the solution?

We are looking forward to it. We only have a small NCM platform built, but as we move forward, we look forward to using it for other use cases. We definitely want to explore expanding our NCM presence in Azure or in AWS.

How are customer service and support?

Their support was excellent. I'd rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Azure's cloud-native management. We still use it to some point to manage our Azure entities in the public cloud. Other than that, we haven't used any solution.

How was the initial setup?

The setup was easy. We had help from Nutanix support, which was excellent. We got wonderful support from people who gave us a hand along the way. It wasn't very difficult, and within two or three days, we were fully functional to some extent. As far as the ease of use goes, our engineers love it. They use it every single day. I've not heard any complaints from our users. The user experience that we always look for has been great so far.

Learning is wonderful. There's so much available on Nutanix's portal in terms of the KB articles, knowledge base, user guides, and admin guides for Nutanix Cloud Manager. To have all that available to our engineers online is a great help.

What was our ROI?

I'm sure we will see an ROI. We've only been doing it for a year. It takes time, but I'm very confident that as we grow and mature, we will definitely see some positive returns.

What's my experience with pricing, setup cost, and licensing?

https://www.peerspot.com/produ...When we started to look at Nutanix Cloud Manager, the cost was a major factor. Management comes into play. Hosting on-prem is getting expensive. We did find a lot of cost benefits to using the NCM and NC2 clusters in Azure. Being a Microsoft partner, we always get a big discount. When we use Nutanix Cloud Manager in Azure or AWS, there is an ease of management. We have a single pane of glass to look through and manage our on-prem entities and Nutanix Cloud Manager. It becomes very easy.

The pricing was very good. We were very pleased with what we were offered by our account manager. Because of that, we expanded Nutanix Cloud Manager, and we hope to expand even more. Right now, we are in Azure, and as we build up more and more within the NCM platform, we hope to expand into AWS as well.

Which other solutions did I evaluate?

We chose Nutanix Cloud Manager because of the pricing. Also, the features and the capabilities that it offers within the Nutanix ecosystem were very attractive. We've been using Nutanix on-prem for almost six years, and to be able to extend them on the cloud was a no-brainer.

We use Calm for on-prem automation, and we are looking to use Calm for our cloud automation as well. We have PoC flow for Microsec on-prem, and we hope to extend that out to the cloud as well as we segregate the traffic between on-prem and cloud entities.

Nutanix Cloud Manager is very easy to use. Our users and engineers have become very knowledgeable in a very short time, and as far as the cost goes, it has been very effective.

What other advice do I have?

We only started using it about a year ago, and there's a lot more we need to use Nutanix Cloud Manager for. We haven't fully explored all its capabilities from an automation, AI, or machine learning perspective. We hope to use all the built-in features within Nutanix Cloud Manager.

Overall, I would rate Nutanix Cloud Manager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marllos Reis - PeerSpot reviewer
IT Manager at Aliansce Sonae Shopping Centers
Real User
May 17, 2023
Our IT team has been able to focus on best practices by using this solution
Pros and Cons
  • "I like being able to expand my workload with Nutanix Cloud Manager at the best cost."
  • "In Brazil, Nutanix Cloud Manager is not cheap."

What is our primary use case?

I use Nutanix with Citrix. Sometimes, I need to expand the workload.

What is most valuable?

I like being able to expand my workload with Nutanix Cloud Manager at the best cost.

Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.

For how long have I used the solution?

I've been using Nutanix Cloud Manager for approximately two years.

What do I think about the stability of the solution?

I have not had any issues with the stability of the solution.

What do I think about the scalability of the solution?

I have 30 clusters and have not had any problems with scalability.

How are customer service and support?

I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used VMware but switched to Nutanix.

What's my experience with pricing, setup cost, and licensing?

In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.

What other advice do I have?

On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.