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System Administrator at Agence Pour Le Developpement Agricole
Real User
Jul 21, 2024
Easy to use and monitor while also being affordable compared to competitors
Pros and Cons
  • "The tool is easy to use."
  • "The solution's dashboard is fine. In the product, the possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings."

What is our primary use case?

I use the solution in my company for all of the created VMs. We have all of our systems in Nutanix. My company migrated from Veeam to VMware and then to Nutanix. In my company, we have Nutanix for all of our servers.

My company chose the tool since it is a very simple and good product. When I checked the comparison between VMware and Nutanix, I found the latter to be better, especially since it is very easy to monitor.

What is most valuable?

The tool is easy to use. My company learned how to use Nutanix Cloud Manager (NCM) in about six months.

What needs improvement?

For me, Nutanix Cloud Manager (NCM) is a very good tool. The solution's dashboard is fine. The possibility of changing some of the icons in the dashboard configuration would be good since it is an area where the tool has shortcomings. If I want to change the LAN connection or a configuration, it is difficult since I have to keep clicking and clicking the options in the solution. I want to have a one-click button for the network. With one click, I should be able to download three or more VMs with the help of the tool.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) since 2019, so it has been almost six years. I am an end-user of the tool.

Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

How are customer service and support?

The technical support for the solution has been very, very good. With the support team, once you create a use case, you can automatically call and get access to the technical team in fifteen minutes. I rate the technical support a ten out of ten.

How was the initial setup?

The solution can be deployed in a period of two months. As per the contract, I know that my company had to migrate from VMware to Nutanix in two months.

What was our ROI?

With VMware, which we had for one year in our company, we paid 20,00,000 United Arab Emirates Dirhams. With Nutanix, in five years, our company has paid 83,000 United Arab Emirates Dirhams, which is very good and not as expensive as VMware. Time for creating VMs is very easy in Nutanix, compared to VMware, as it can be done in two to three minutes since all the templates are great. With VMware, the time required to create VMs is about ten minutes. In terms of time, Nutanix helps save 20 percent when compared to VMware.

What other advice do I have?

I don't use the automation options offered by Nutanix.

I rate the tool a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
It architect at LKAB
Real User
Jul 21, 2024
We can do a lot with little effort and APIs are very helpful for our automation
Pros and Cons
  • "The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation."
  • "Its licensing can be better."

What is our primary use case?

It is a part of our automation tool.

How has it helped my organization?

It has helped us with our automation. That is the biggest benefit of it.

It is quite easy to get started and be up and running. I would rate it highly in that aspect because you can create lots of things with a small amount of effort or in a small amount of time. These faster outcomes are important for everybody. We do not have any special needs for speed, but everybody needs speed.

Nutanix Cloud Manager’s built-in playbooks have freed up time for our IT team to focus on other tasks or projects. You set it up and then you forget about it, but it is hard to provide any metrics because we have some work to do to use it all the way. We are expecting to have about 20 hours a week of time savings when we are done. That is the expectation, and let us see if we end up there.

Nutanix Cloud Manager is a part of our automation, so it needs to be there. It is important.

I can compare it to Azure. Nutanix is way simpler to start with. It is simple to use. It is not a simple tool, but it is simple to use.

What is most valuable?

The ability to use the APIs and talk to it through APIs is the most beneficial feature for us because we have to do automation.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using Nutanix Cloud Manager for about two years.

What do I think about the stability of the solution?

It is very stable. We have been using Nutanix for 13 years. We have not had any downtime because of Nutanix.

What do I think about the scalability of the solution?

I have not thought about it. If Nutanix Cloud Manager scales with your cluster as a whole, it is then good.

We do not have plans to increase its usage for this use case.

How are customer service and support?

In general, Nutanix's customer service is good. It was better a couple of years ago, but we know that the company is growing. You can feel that as a user, but it is still good. When you get the right technician, you will always have things sorted.

We get the response on time. Sometimes, you might need to prioritize your ticket a bit, but it is working fine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any other solution in the same way that we are using Nutanix Cloud Manager.

We are a heavy Nutanix customer, so we just ended up with it. Its ease of use was important because it made things easier.

How was the initial setup?

It was easy. We did the trial and started using it.

What about the implementation team?

We take care of the deployment. I am a consultant.

What was our ROI?

We have time savings, and time is money.

What's my experience with pricing, setup cost, and licensing?

It is a nightmare to keep up with all the licensing. I would prefer everything to be at one price.

Which other solutions did I evaluate?

We evaluate a lot of things.

What other advice do I have?

I would rate Nutanix Cloud Manager an eight out of ten. I have not yet explored everything in it. I am not sure about everything it can do. It might be a ten, but I do not have that much experience with it to give it a ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Nutanix Cloud Manager (NCM)
September 2026
Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Technical Solutions Architect at a tech vendor with 10,001+ employees
Real User
May 18, 2023
Helps teams address their current automation needs while planning for future expansion
Pros and Cons
  • "The best part of it is that when you use the product, there's no secret proprietary magic that you experience as a user. The real genius is under the covers, so it makes the user experience very straightforward and easy. It's a wonderful solution to teach partners about. The ease of use is something a lot of suppliers talk about, but Nutanix does it better than anyone else."
  • "It's awesome for helping teams address their current automation needs while planning for future expansion."
  • "Nutanix has room for improvement around the partner tools and making them approachable and easier to learn."

What is our primary use case?

I work at a distributor. We use it for partner-facing demos, and it has been really great. My mission is to help partners see the light with Nutanix, and that's where I use Nutanix Cloud Manager the most.

How has it helped my organization?

It's highly capable. In an organization, you can make it easy to use, but you still have advanced features. You're not simplifying or dumbing it down. You're still enabling an advanced user to design solutions and leverage the full product suite. It's highly capable, so you have that great ability to be successful for a lot of different users. You can have a very low-level, simplified user experience and you can also go advanced. In terms of organization, that's really key. As you get into hybrid cloud IT environments where there's a lot going on, Nutanix storage is very powerful.

The speed of the outcomes received using Nutanix Cloud Manager's low-code automation is very fast. The beauty of it is that because it's low code and no code, even as a beginner, I was able to go in and walk myself through it. I didn't need a lot of coaching or instruction to get there. It was fantastic.

In terms of the importance of these outcomes, it's not just about delivering an outcome. Anybody can deliver an outcome if you offer enough time, but delivering that outcome more reliably and faster enables that business to benefit a lot sooner. They then see the cost get lower. They see efficiency go up, and they start to really benefit from technology as opposed to seeing technology and IT in general as a cost center and as a liability.

It's awesome for helping teams address their current automation needs while planning for future expansion. That's because of the way that it enables a broad variety of users to accomplish what they want in a very efficient and simple way. It brings an iPhone user experience to IT, and that's a really powerful story right now.

What is most valuable?

The best part of it is that when you use the product, there's no secret proprietary magic that you experience as a user. The real genius is under the covers, so it makes the user experience very straightforward and easy. It's a wonderful solution to teach partners about. The ease of use is something a lot of suppliers talk about, but Nutanix does it better than anyone else.

What needs improvement?

Nutanix has room for improvement around the partner tools and making them approachable and easier to learn.

For how long have I used the solution?

I've been using this solution for about one year.

What do I think about the stability of the solution?

It's highly stable. I haven't had any issues. It's very easy to run, and it keeps running. I don't have to do much with it. That's the beauty of it.

What do I think about the scalability of the solution?

The details around scaling, like Prism Central and scaling the resources, are highly technical and get highly specific per use case, but it's always scalable. You can always find the documentation very easily, and it's very straightforward to do so.

How are customer service and support?

Their support is terrific and world-class. Nutanix always talks about their NPS scores, their success, and their commitment to customer service, but I've seen its boots on the ground level. People try to help me even if it's outside of their role. Ever since I stepped into this role, it's been a really wonderful surprise to see Nutanix try so hard to help us. I'd rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I supported other suppliers in different roles. In my IT career, I worked with a number of different suppliers, typically more on legacy three-tier work, such as fiber channel attachment and the like. All those suppliers struggled to evolve to support modern workloads, and that's where I feel that Nutanix has always been ahead of the game. I chose this role to support Nutanix on purpose. It wasn't by accident that I ended up here.

I can't say that I had this same level of experience with the competitors. We are an HPE shop. We have a huge HPE presence, which is great, and I have experienced a few other hyper-converged providers. I've done some VMware training over the years, but I haven't really gotten my hands on them in the administrative sense. It's not as deep as with Nutanix.

Simplicity is a key function for helping a customer really benefit from technology. You can have technology for technology's sake, but suppliers are really stuck in a world that's proprietary. Even to navigate an administrative tool, you see a lot of proprietary terms, whereas a generalist can sit down and run Nutanix very quickly.

In my role, I didn't really decide on Cloud Manager myself, but in talking to partners and end users, it's a very strong consideration. There are a lot of competitors in the space that Nutanix plays in, so the value that Nutanix brings has to be superior in order for them to be effective, and, of course, they are. That goes back to simplicity and the efficiency that comes with it.

How was the initial setup?

I was involved in its setup for our lab. It was very straightforward. We had some help from Nutanix. Nutanix is always falling all over themselves to help us, which is wonderful. It only took a little while. We just did it via a remote session, and it worked out great. I'm located in Minnesota. My lab is in Georgia. The help from Nutanix was in another place, and we had no issues at all. It was very smooth.

What was our ROI?

It's not necessarily from leveraging NCM or NCI itself just because of the way that it works for us, but our ROI is tied to our partners and to customers in a way. Their success is our success, and that's why we're gaining a lot of momentum with new partners. We're reactivating dormant partners and trying to broaden the Nutanix message. There are a few core partners that do it really well, and that's great, but we try to broaden things, and we have success with it.

For customers, the ROI is primarily around efficiency and simplicity. So as an example, Life Cycle Manager isn't just a great tool for updates and upgrades, it's a way to have happier staff. It's a way to give your staff weekends back, which is great for the staff. They're happy, but it also means you don't pay overtime. There's a win-win there. There's a great symbiosis if that happens when people adopt the technology.

What's my experience with pricing, setup cost, and licensing?

I've never heard a customer ask for a higher price. Everyone says everything is expensive, and that's true. Nutanix is really smart to understand that the most important fact is the value to the customer, not the price tag. 

While you do get some sticker shock sometimes, as soon as you show this and you prove the value, all of a sudden, it looks exceptionally affordable. We've had wonderful success when we get a buying decision in front of an economic buyer, like a financial leader. They start to see the TCO benefits of Nutanix very, very quickly.

What other advice do I have?

Sometimes it's about the little things. It's about what your experience is like and how much time you spend trying to learn how to use the product. It's about how much time and money is it going to cost you to understand their proprietary terms for things as opposed to having a generalist sit down and be off to the races. That can save a lot of hassle and frustration but also time and money. With these projects, it is important to get outcomes, get that workload deployed, and enable a business or a customer to focus on what keeps their lights on, which is probably not managing infrastructure. That's how I see it. 

I'd rate it a nine out of ten. There's always room to improve, but as far as what's on the market today, it's a unique value add.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer2183850 - PeerSpot reviewer
Sr. Infrastructure Engineer at a insurance company with 10,001+ employees
Real User
May 17, 2023
Cost-effective, easy to use, and supports Layer 2 stretching across data centers
Pros and Cons
  • "The ability to do Layer 2 stretching across data centers is valuable. The migration of VMs from one location to the other is also valuable."
  • "There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem."

What is our primary use case?

Our first use case is for ransomware. We have two more use cases that we identified. The second one is going to be for DR, and the third one is going to be for capacity.

Currently, we do ransomware on-prem. We use a shared cluster in our disaster recovery site. With Nutanix Cloud Manager, we hope to use the NC2 clusters in Azure and move all the ransomware activities from on-prem to the cloud.

How has it helped my organization?

We are an insurance company. Data security is our top priority. We take ransomware very seriously. We always want to be careful and make sure that our data is secure, whether it's on-prem or in the cloud. We go through ransom activities at least once a month on-prem, and that's what we hope to do with Nutanix Cloud Manager as well. We hope to continue to provide data security to our business and to our customers.

We use Nutanix Cloud Manager's built-in playbooks. They absolutely freed up our team's time to focus on other tasks or projects. We were looking to use these playbooks for a while. From an automation perspective and from a day-to-day management perspective, creating these playbooks definitely freed up our engineers to focus on more strategic tasks and more solutions than day-to-day activities. They saved about 40% of their time. As we move forward and use more playbooks, we see more and more time freed up. It freed up at least six to seven percent of our engineers' time.

What is most valuable?

The ability to do Layer 2 stretching across data centers is valuable. The migration of VMs from one location to the other is also valuable.

What needs improvement?

There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem.

For how long have I used the solution?

I've been using this solution for about a year.

What do I think about the stability of the solution?

We had some hiccups with Nutanix Cloud Manager, our on-prem networking solutions, and all that, but as we went on, we overcame all those issues. There has been no showstopper whatsoever. All the issues that we came across were just small things that we had to work through. Nutanix's support has been very helpful. They worked with us all the way to help us overcome all these issues, and so far, it has been great.

What do I think about the scalability of the solution?

We are looking forward to it. We only have a small NCM platform built, but as we move forward, we look forward to using it for other use cases. We definitely want to explore expanding our NCM presence in Azure or in AWS.

How are customer service and support?

Their support was excellent. I'd rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Azure's cloud-native management. We still use it to some point to manage our Azure entities in the public cloud. Other than that, we haven't used any solution.

How was the initial setup?

The setup was easy. We had help from Nutanix support, which was excellent. We got wonderful support from people who gave us a hand along the way. It wasn't very difficult, and within two or three days, we were fully functional to some extent. As far as the ease of use goes, our engineers love it. They use it every single day. I've not heard any complaints from our users. The user experience that we always look for has been great so far.

Learning is wonderful. There's so much available on Nutanix's portal in terms of the KB articles, knowledge base, user guides, and admin guides for Nutanix Cloud Manager. To have all that available to our engineers online is a great help.

What was our ROI?

I'm sure we will see an ROI. We've only been doing it for a year. It takes time, but I'm very confident that as we grow and mature, we will definitely see some positive returns.

What's my experience with pricing, setup cost, and licensing?

https://www.peerspot.com/produ...When we started to look at Nutanix Cloud Manager, the cost was a major factor. Management comes into play. Hosting on-prem is getting expensive. We did find a lot of cost benefits to using the NCM and NC2 clusters in Azure. Being a Microsoft partner, we always get a big discount. When we use Nutanix Cloud Manager in Azure or AWS, there is an ease of management. We have a single pane of glass to look through and manage our on-prem entities and Nutanix Cloud Manager. It becomes very easy.

The pricing was very good. We were very pleased with what we were offered by our account manager. Because of that, we expanded Nutanix Cloud Manager, and we hope to expand even more. Right now, we are in Azure, and as we build up more and more within the NCM platform, we hope to expand into AWS as well.

Which other solutions did I evaluate?

We chose Nutanix Cloud Manager because of the pricing. Also, the features and the capabilities that it offers within the Nutanix ecosystem were very attractive. We've been using Nutanix on-prem for almost six years, and to be able to extend them on the cloud was a no-brainer.

We use Calm for on-prem automation, and we are looking to use Calm for our cloud automation as well. We have PoC flow for Microsec on-prem, and we hope to extend that out to the cloud as well as we segregate the traffic between on-prem and cloud entities.

Nutanix Cloud Manager is very easy to use. Our users and engineers have become very knowledgeable in a very short time, and as far as the cost goes, it has been very effective.

What other advice do I have?

We only started using it about a year ago, and there's a lot more we need to use Nutanix Cloud Manager for. We haven't fully explored all its capabilities from an automation, AI, or machine learning perspective. We hope to use all the built-in features within Nutanix Cloud Manager.

Overall, I would rate Nutanix Cloud Manager a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ian Wayne - PeerSpot reviewer
Cloud and IT services manager at Ertech
Real User
May 16, 2023
User-friendly, attractive features, unified platform, with several automation capabilities
Pros and Cons
  • "One of the solution's greatest strengths is its "Single pane of glass" feature, which allows users to access all pertinent data in one location immediately upon logging in. Additionally, the solution's ease of deployment and mobility are notable aspects that I personally find appealing."
  • "Our sister company currently uses an outdated database technology, Sybase, which presents challenges in migrating to a newer database. Despite our efforts to encourage them to move to a different database, the company's 25 years of code and data basic make it difficult to do so. We are open to any level of support or guidance that can help us manage the Sybase database, even if it's not a fully managed solution. Direction on how to scale, improve, and optimize tables and queries within Sybase would be greatly appreciated."

What is our primary use case?

We have a group of sister companies with different types of applications, from web-based to server-installed. 

We segment our clusters into different areas for each company to use, from development to staging to production. 

Currently, we mainly use the production area, and our staging is off. With the new NCM, we may use a different hardware or environment. 

Since moving to Nutanix, the development and support teams prefer it more.Due to differences in hardware and workload deployments.

What is most valuable?

One of the solution's greatest strengths is its "Single pane of glass" feature, which allows users to access all pertinent data in one location immediately upon logging in. Additionally, the solution's ease of deployment and mobility are notable aspects that I personally find appealing.

During my attendance at Nutanix, I personally discovered a significant benefit. Although we currently operate a separate division for our public cloud infrastructure, we have yet to leverage the potential of integrating it with Nutanix Cloud Manager (NCM) or Nutanix Clusters (NC). 

What I've learned is that we can seamlessly migrate and manage the details displayed on NCM's dashboards, consolidating everything into a unified environment. 

While we haven't taken advantage of this opportunity yet, I am eager to take full advantage of it in the future.

What needs improvement?

Our sister company currently uses an outdated database technology, Sybase, which presents challenges in migrating to a newer database. Despite our efforts to encourage them to move to a different database, the company's 25 years of code and data basic make it difficult to do so. 

We are open to any level of support or guidance that can help us manage the Sybase database, even if it's not a fully managed solution. 

Direction on how to scale, improve, and optimize tables and queries within Sybase would be greatly appreciated.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for less than a year.

The company has been using Nutanix for the past four or five years and has gone through different versions. However, we have been using NCM for about a year to a year and a half.

What do I think about the stability of the solution?

I am satisfied with the stability of the system. Our engineers have had no issues accessing it and I have not received any reports of bugs or accessibility problems.

What do I think about the scalability of the solution?

This solution effectively addresses our current automation requirements, especially with regard to repetitive tasks that the team needs to learn how to automate. 

As our company expands, we are interested in shifting the bulk of our workloads away from the public cloud and into our private cloud clusters.

Nutanix Cloud Manager (NCM) offers a lot of automation capabilities that we can take advantage of in the future. While there are already some basic automation features like Nutanix Move, there is significant potential for additional automation within NCM. 

This automation will greatly assist us in scaling our operations without the need for manual repetition. As we continue to explore NCM and prepare for transitioning away from the public cloud, we can leverage a substantial amount of automation to streamline our processes.

The scalability of the system is straightforward, even from a hardware standpoint. 

Simply adding servers to the data center and integrating them into the cluster is a remarkably effortless process. 

I have not come across a solution that offers such ease of scalability.

How are customer service and support?

I have had the opportunity to engage with Nutanix support through various channels, including email, meetings, and post-installation calls. Even when we added two nodes to our infrastructure last year, Nutanix engineers were on-site to install the cluster, and I must say, they provided excellent service.

The support we received from Nutanix through emails has been excellent, with detailed and concise information provided.

Our experiences with Nutanix's account management and technical account management calls in early 2019 were extremely productive. They were highly focused, aiming to gather detailed information about our environment and workloads. This allowed them to effectively assist with scaling out, gaining a thorough understanding of our environment, and troubleshooting as needed. The level of support provided by Nutanix has been consistently outstanding.

Although I am not directly involved, from my observations, everything has been great, including the engineers who assisted us in adding nodes to our cluster. They were very helpful and knowledgeable.

I would rate the technical support a nine and a half out of ten.

On a personal level, I would rate Nutanix at a nine and a half. However, this rating is based on my limited direct involvement and is not a comprehensive assessment from a Nutanix perspective. Taking into account the algorithm used to evaluate performance, my interactions with Nutanix have been highly positive.

How was the initial setup?

I did not participate in the initial setup process.

What was our ROI?

We have experienced a significant return on investment (ROI) through our implementation of Nutanix. Initially, we started with two Nutanix systems, using them in our staging environment. However, as COVID-19 emerged in 2019, we acquired six additional nodes and deployed them in our production environment. Almost immediately after putting them into operation, we witnessed the tangible value they brought. The returns generated from this implementation have been substantial.

We initiated a gradual migration process, gradually transferring workloads into the Nutanix environment. As our workload demands grew, we reached capacity in the system by the end of last year. To accommodate this expansion, we have already acquired and installed a new cluster. Additionally, we have a dedicated disaster recovery (DR) site, and our objective is to transform this DR site into a fully operational production site by deploying another new cluster there.

On one side, we have our production environment, while on the other side, we have our disaster recovery (DR) setup. As we continue to witness the positive impact and returns on investment (ROI), we anticipate further growth in our Nutanix infrastructure. Initially, there was some hesitation and uncertainty, but once we experienced the immediate benefits and ROI, we realized the immense value Nutanix brings to our operations.

Implementing Nutanix brings both cost and time benefits. With an initial investment, the focus shifts toward recovering and maximizing the value of that investment. In contrast, when relying solely on the public cloud, there is a constant ongoing investment and potential challenges in controlling costs. While efforts are made to maintain control, it can still be a never-ending endeavor. However, by adopting Nutanix, engineers can quickly grasp and adapt to the system, making informed decisions and judgment calls more efficiently. This ease of learning and system familiarity empowers them to navigate and optimize the infrastructure with confidence.

With the ease of use and automation provided by Nutanix, our engineers can make informed decisions on workload management such as migration, reduction, or scaling up. This saves them time and provides opportunities for personal and professional development.

Which other solutions did I evaluate?

We evaluated AWS as a file management system, and it appears to be a possible solution.

When it comes to setup, both AWS and Nutanix offer attractive features from a management perspective. However, AWS can sometimes be a bit confusing, requiring repetitive actions and causing potential challenges. 

On the other hand, Nutanix, particularly with the support of NCM and its accompanying university resources, simplifies the transition from learning to live environments. 

The comprehensive coverage in the university program facilitates easier implementation in the actual environment, further aided by features like the test drive, which allows for experimentation without concerns about breaking anything. This emphasis on ease of use was the primary topic of discussion.

From my personal preference, having everything consolidated in a single pane of glass is important, and Nutanix excels in this aspect. 

While AWS has recently introduced cost statistics upon login, Nutanix had already implemented this feature earlier. 

Not only does Nutanix provide a comprehensive overview, but it also allows for effortless navigation into deeper insights with just a click. In contrast, AWS requires more extensive digging or clicking to access detailed information, making the process less user-friendly compared to Nutanix.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Emmanuel Nguyen - PeerSpot reviewer
IT Architect at Anetys
Reseller
May 14, 2023
Efficient VM management, user-friendly, reasonably priced, and responsive technical support
Pros and Cons
  • "The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers."
  • "There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future."

What is our primary use case?

I am not using the cloud manager myself. Instead, I am responsible for deploying and implementing it on behalf of my clients. My role solely involves deploying the manager.

From my company's perspective, our main use case for Nutanix revolves around Citrix. We use it for Citrix Cloud, Citrix on-premises, and sometimes for data center modernization. However, the main reason our customers continue to use Nutanix is its multi-cloud visibility and its ease of VM management.

One or two of our customers utilize the built-in playbooks depending on their level of maturity and available resources. The automation goals of these playbooks are important, but the extent to which they are adopted depends on the customer's IT team and their level of readiness.

We have just begun implementing this, so we don't have any feedback yet on how much time it will save on their projects using playbooks.

How has it helped my organization?

We only sell and deployed Nutanix. We don't sell anything else. Because we trust the value of the product and we don't have to manage other products and Nutanix is the best way to satisfy the customers.

Because of its easy deployment, sellability, and fast implementation, Nutanix is a preferred choice. It has excellent performance for workloads and is easy to migrate and move workloads. Additionally, it's simple to convert existing VMware Nutanix clusters to a Nutanix infrastructure, making DR and security easier. Overall, it provides a well-organized and seamless experience.

What is most valuable?

The most valuable features of this solution are visibility, the single console, capacity planning, the VM efficiencies. We have a recovery plan, security, policies policy security. That's why we implement it with your customers.

What needs improvement?

I believe that Nutanix Central has the potential to enhance the features and management capabilities of the platform. In my opinion, Nutanix Central will be instrumental in further improving this aspect.

I don't anticipate needing any additional features in this area. While I may require new features such as load balancing with Nutanix Flow networking, I don't believe I'll need them from NCM.

Over the past year, we have seen several improvements in Nutanix Cloud Manager, including new dashboards for security and disaster recovery. Additionally, a new dashboard has been introduced.

There are some load-balancing features that are currently missing in the flow network security and could potentially be added in the future.

For how long have I used the solution?

I have been working with Nutanix Cloud Manager (NCM) for nine years.

What do I think about the stability of the solution?

The stability is good.

We have not had any problems with NCM.

What do I think about the scalability of the solution?

The goal is to optimize what they currently have and detect any anomalies, particularly in terms of security, for future expansion. This is why they are using it.

Perhaps it would be better if NCM could be optimized to consume fewer resources.

How are customer service and support?

The support team for Nutanix is exceptional. 

The support provided by Nutanix is the best I have ever experienced. 

Whenever we open a case, the solution is provided quickly with excellent quality. The support team is composed of knowledgeable individuals who can address issues effectively.

I would rate the technical support a ten out of ten.

Which solution did I use previously and why did I switch?

Previously, I worked with vRealize Operation Automation.

In my opinion, VMware is not as user-friendly as NCM, which is why I did not choose it for our project.

How was the initial setup?

I think NCM is a valuable tool and can provide evidence of its usefulness, but sometimes the decision not to use it comes down to budget constraints.

We don't handle the deployment process ourselves, but it really depends on the specific use case. For many of our customers, their use case revolves around Citrix. As a result, some customers don't require Nutanix Central, since they only run Virtual Delivery Agents (VDA) on the cluster. Therefore, the decision to use Nutanix Central or other tools really depends on the specific requirements of the customer's use case.

The default deployment is okay.

What was our ROI?

We have experienced a positive return on investment due to the VM efficiency that Nutanix provides. It has allowed us to optimize our infrastructure and reduce the number of on-desk nodes. This has enabled us to redirect the budget towards other solutions or add more nodes and features.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the pricing is reasonable.

The pricing for NCM is appealing when selling to cloud vendors. I believe that the starter level should be included by default in the package. 

This would enable us to offer more features to customers who may not have the budget to purchase NCM separately. By having basic features included in the package, it would be easier to sell additional features and the full stack to customers.

Which other solutions did I evaluate?

When we discovered Nutanix and NCM, we were amazed by the simplicity and user-friendliness, and it felt like a revelation. The WOW effect was so strong that we didn't even consider looking for another product.

What other advice do I have?

My main advice to future customers is to be cautious about the resource consumption of NCM and carefully consider where to host the NCM installations.

I would rate Nutanix Cloud Manager (NCM) a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Farouk AYAD - PeerSpot reviewer
IT Enterprise Architect at Capgemini
Real User
Leaderboard
May 14, 2023
Robust, user-friendly, unified platform , and helpful technical support
Pros and Cons
  • "The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain."
  • "The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor."

What is our primary use case?

We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.

How has it helped my organization?

We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.

Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.

The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.

We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.

I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.

What is most valuable?

The first use case is the hyperconverged platform with back-end storage.

The file management feature is also useful to us. Currently, we are also using Object Store.

Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions. 

We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.

For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.

Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.

We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.

The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it. 

With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company. 

By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past. 

This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.

The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems. 

The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.

This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts. 

Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.

What needs improvement?

The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor. 

With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.

While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.

To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for more than five years.

What do I think about the stability of the solution?

The stability and resiliency of NCM are among the main factors that have kept us using it.

The operational method and process have remained the same since the beginning.

We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.

What do I think about the scalability of the solution?

The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.

Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.

Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.

How are customer service and support?

We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.

I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.

I would rate the technical support a nine out of ten.

There is always room for improvement. 

There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.

Which solution did I use previously and why did I switch?

Previously, I worked with Symptivity. It was the first Hyperconverged platform.

Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.

In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry. 

This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.

Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.

How was the initial setup?

I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.

The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.

We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.

What was our ROI?

Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities. 

While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.

What's my experience with pricing, setup cost, and licensing?

In my opinion, Nutanix Cloud Manager (NCM) is expensive.

Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory. 

As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Kyle Naidoo - PeerSpot reviewer
Systems Engineer at Tsogo
Real User
Mar 13, 2023
Manages itself; has one interface where you can see all of your servers
Pros and Cons
  • "I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM is only using four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Giga of RAM."
  • "While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well."

What is our primary use case?

I have about 85 virtual machines that rotate between cloud and on-premises. I use the tool for databases, applications, and service communications. I use the solution for my complete infrastructure. Since I work in a Casino, we have a lot of work on the databases with respect to our gaming applications and their servers. Our applications also run on workstations. Therefore, I use the Nutanix platform to store all our applications. I use it for file servers, email servers, DHCP, DNS servers, and domain controllers.

What is most valuable?

I like the solution's duplication feature. For example, there is a file created by an employee from the finance department. However, there are other employees working on that file, say from the surveillance department and gaming department. It’s about five people who work on that same file. So, Nutanix cross-checks all five versions and saves them as a single file. It saves document space by consolidating all five documents into one.

I also like the fact that the solution manages itself. It has one interface where you can basically see all your servers. So, you can manage your servers and see whether you are falling short on space or disc usage. Also, in case your RAM only uses four Gigabytes of memory instead of eight, you can extend out the over-provisioned mail and save your cluster for four Gigs of RAM.

The solution also helps you save costs. In case your servers use less space, you can cut down your hard drive by 100 Gigabytes which you can provision for another server or create another server on the cloud.

What needs improvement?

While using Nutanix, we need to switch off the VM in case we are doing an update. We have to turn off the VM if we are updating the memory or hard disk space. In a normal scenario, we switch off the VM, update it and then update the RAM. Once updated, we need to switch on the machine and wait for the RAM to initialize. The same goes for hard drives as well.

I would like them to improve the solution so that we can operate it live without switching off the VM. Switching off the VM causes downtime. It would be great to log back without switching off the VM and affecting the services.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Nutanix is a scalable solution.

How are customer service and support?

I contact customer service and support at least two times a month. Their services are quite excellent since their response time is exactly the same as the SLA provider.

Which solution did I use previously and why did I switch?

I have used Hyper-V before Nutanix. 

How was the initial setup?

The solution was very easy to install. We had only three nodes to install since we moved from Hyper-V. The deployment process took us around four days to complete since we had to recreate the VMs on the Nutanix platform and move them over from Hyper-V. We created a VM called Nutanix Move on our Nutanix environment. Nutanix Move enables you to take a machine from the Hyper-V environment and convert it to the OS used in the Nutanix platform. I had 85 machines and downtime was an issue while deploying the solution. I had to do the switching over mostly during the night or early hours of the morning.

However, the process was quick. We recreated about 20 VMs a day which is quite impressive.

What's my experience with pricing, setup cost, and licensing?

The pricing is lower compared to Hyper-V.

What other advice do I have?

I would give a ten out of ten for the solution. Nutanix has saved our company from doing multiple general server checks which used to take around three to four hours in our old environment. Nutanix gets the checks done within 20 mins at the most. The solution's capabilities are endless. It is a stable product that will sustain your environment. It is really good and works like magic. Apart from Nutanix's pricing aspect, our company decided to use the solution because of technological advancement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2197314 - PeerSpot reviewer
Chief Architect at Tata Consultancy
Real User
May 29, 2023
Has fast implementation, reduced MTTR, and less false alerts
Pros and Cons
  • "The most valuable feature is less or no implementation time. It should be up and running at any point in time so I don't spend time in transformation."
  • "Nowadays, we see systems breaking a lot. I know that the current features of Nutanix Cloud Manager help to monitor the container world and modern applications, but as more microservices are getting deployed, more micro-management of those services needs to be done."

What is our primary use case?

Nutanix Cloud Manager's biggest use case is compliance management, which includes configurations and drifts.

Cost estimation is another use case, but I don't know whether Prism moved that service because I've not used this product for cost estimation for the last eight to ten months. I've used other products for cloud health and other aspects.

How has it helped my organization?

The biggest generic benefit is the business value. There is no direct dollar benefit. The benefit is that the clients see MTTR reduction happening. They see low P1 or P2 calls or cases, but this decline happens over time. These are the benefits, but Nutanix Cloud Manager doesn't give you the benefits upfront. It's a journey because the system matures as you resolve low alerts. The outcome of this journey is the business value. For a small customer, it can take two months. For a mid-sized customer, it can take five to eight months. For a large enterprise, it can be twelve to eighteen months. There is no straight dollar productivity or dollar value benefit they will get. They cannot quantify those benefits. They can only say that their MTTR reduction happened, their system uptime is high, or their systems are more resilient.

In terms of the speed of the outcomes received using Nutanix Cloud Manager's low-code automation, I'm a supplier, I'm a GSI, and for me, the outcome is straightforward, which is a productivity improvement. The people who are doing day-to-day services don't need an automation engineer to automate their daily mundane tasks. With Nutanix Cloud Manager's low-code automation, I can just click and automate a task if the number of times an instance is repeated is high. It's a very simple left shift of the resources. An L1 engineer can do it for me, and I don't have to deploy highly skilled engineers. I can use their time to do more projects and provide value to the customer, so the low code in Nutanix Cloud Manager is always linked to the left shift of engineers.

What is most valuable?

The way we deliver it to our clients is that we don't tell them it's Nutanix Cloud Manager. We sell the functionality. If a customer wants to have end-to-end observability and AI ops built up for it, it's irrelevant to them whether I'm deploying NCA, or I'm deploying anything else. All that matters is the service, the functionality, and the cost for that functionality.

The most valuable feature is less or no implementation time. It should be up and running at any point in time so I don't spend time in transformation. I should spend more time in the operations cycle. The time to market is something that is very important. When it comes to operations, it should bring in the highest level of automation. I don't want teams to keep on troubleshooting in terms of whether it's a false alert or not.

I've seen that Nutanix Cloud Manager has fewer false alerts as compared to other products, such as SCCM.

What needs improvement?

Nowadays, we see systems breaking a lot. I know that the current features of Nutanix Cloud Manager help to monitor the container world and modern applications, but as more microservices are getting deployed, more micro-management of those services needs to be done. If NCL needs any improvement, it's in the microservices area because, over time, you will see more microservices getting deployed. Monitoring of those is an area that needs to be looked into.

For how long have I used the solution?

I know this product from the time when it was launched as Prism. I have been using Prism and Beam since 2015 or 2016. Being a System Integrator, I deployed it in a lot of customer environments.

What do I think about the stability of the solution?

It's a highly stable product, but it's yet to be proven for very big customers.

What do I think about the scalability of the solution?

It's good for up to mid-sized enterprises. For us, a mid-segment company has ten thousand virtual machines. They are running somewhere around 400 nodes of containers for elements. One of my big customers is running 6,600 Nutanix nodes.

Which solution did I use previously and why did I switch?

There were multiple solutions that were built, integrated, and deployed. All the incident correlations used to happen in BigPanda, SolarWinds, and ServiceNow, and the automation engine used to pick up those events and triggers and then automate them. They were there, but I required resources with multiple skill sets. With Nutanix Cloud Manager's low code solution, with a single click, an L1 engineer can do a task. My life is easy, and their life is easy. There is a productivity gain.

In terms of the comparison of Nutanix Cloud Manager with other solutions, as a supplier, every product is good for me. We just need to find the best and low-cost solution that delivers the functionality, even if that functionality is delivered by a small tool.

ServiceNow CMP is a comparable solution. It does the monitoring and other functionalities, but it does not look into the niche, modern technologies that are there right now, such as the containerized environment and multi-cloud container-native architecture. ServiceNow CMP needs another automation engine to deploy it because while it connects workflows to your end-to-end playbooks, it does not run them, whereas, with Nutanix Cloud Manager, I'm getting everything in a box.

How was the initial setup?

I'm a Chief Architect. Based on the customer's requirement, I do the big-picture stitching for the customer. Once our solutions team picks up the products, I can influence product usage. I'm currently handling database-as-a-service in the UK and Europe. I influence the selection of the products but not deployment.

What other advice do I have?

My advice would be to go for it without asking. As a mid-segment enterprise, you get everything in the box. You don't need to spend more money. You don't need to first spend money on VMware, then on SolarWinds, and then on your automation engine. 

Prism is used a lot in terms of server and service monitoring, but it's not used for observability. It feeds into observability, but I'm trying to explore if it can be used for observability in a service model.

I'd rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2183781 - PeerSpot reviewer
IT Specialist at a manufacturing company with 5,001-10,000 employees
Real User
May 23, 2023
Provides great automation features that help automate critical processes
Pros and Cons
  • "It is a stable solution."
  • "They should include more use cases for automation in administering the environment."

What is our primary use case?

We use the solution to automate the business processes for our customers.

How has it helped my organization?

For our customers, the solution is an added value to their environment. It helps them automate critical processes instead of doing them manually.

What is most valuable?

The solution provides the best automation features.

What needs improvement?

They should include more use cases for automation in administering the environment.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The support team’s response time is good. Although, it depends on the criticality of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used PowerShell and Orchestrator before. In comparison, NCM provides better integration.

How was the initial setup?

The solution's initial setup is straightforward. There is a lot of documentation and webinars on Nutanix's portal to learn the implementation process.

What was our ROI?

The solution generates a return on investment. There is no need to appoint a resource as it automates the processes.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

NCM provides faster automation than manual operations. Its maintenance is less time-consuming due to the high availability of its infrastructure. In addition, it saves a lot of time as there is no need to generate reports and alerts. We can just read the insights data on the dashboard. It helps our executives to concentrate more on projects instead of operations.

I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
Buyer's Guide
Download our free Nutanix Cloud Manager (NCM) Report and get advice and tips from experienced pros sharing their opinions.