We use the solution mostly for management. We also use it for disaster recovery on Nutanix clusters to keep a small group of servers running. We wanted one area so we didn't have to manage everything separately.
Senior IT Engineer at Estes Express Lines
An intuitive and easy-to-learn product that saves cost and time
Pros and Cons
- "The product is pretty intuitive and easy to learn."
- "The licensing procedures are not smooth and easy."
What is our primary use case?
What is most valuable?
We use Prism Ultimate. The most valuable feature of the solution is the ability to run and open the management console from one place. We do not have to log in multiple times. We have all alerts for our clusters in one location.
The biggest benefits of the solution are cost savings and time savings for the management. The solution has a tool that helps you figure out your growth and how many nodes you would need to move to a different number of users. We've used that a few times, and it's been helpful.
It is a good product, and it allows us a lot of flexibility and the ability to do things quickly without needing much expertise. The product is pretty intuitive and easy to learn. When we first started, my team and I were able to use the solution after taking some basic classes.
What needs improvement?
The licensing procedures are not smooth and easy. I have to call the licensing support every year to renew our contracts because they keep changing the licensing models.
I've also noticed that some features in the on-prem products either do not work in the cloud product or work better on-prem. When upgrades do not run from the cloud portal, I must go back to the on-prem product.
For how long have I used the solution?
We have been using the solution for five years.
Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2025

Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
860,592 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not had any issues with stability. We've not had any downtime.
How are customer service and support?
Support is very responsive. I've had very few issues with them. They usually give me the answers right away. The support site is very helpful. The site has a knowledge-based search. When we enter tickets, it gives us some good advice right then and there. I've been able to use it many times to avoid having to wait for somebody to call.
The support’s knowledge and expertise are top-notch. If the person I'm talking to doesn't know the answer, they quickly find someone who can help resolve it.
I wish other cloud solutions’ support were as good as Nutanix Support. Nutanix Support has been able to solve our issues quickly, and they're very patient and friendly. I've had to call them various times on weekends. They're always willing to help.
How would you rate customer service and support?
Positive
What about the implementation team?
We worked with Nutanix to deploy the product. They were amazingly helpful in setting up and running the product. It appeared like it would be complex, but they simplified it. With a few clicks of a button, the product starts building and running scripts on the back end. It was really easy for us.
We also did a proof of concept, ran it for a couple of weeks, tore it down, and built a new one. Both times, the solution was up and running within a couple of hours. Four employees in our organization were involved in the deployment. Most of the maintenance is done on the back end. My team did not do any upgrades. We maintain the clusters.
What was our ROI?
One of our biggest returns on investment was disaster recovery. We had disaster recovery in a separate data center where we had to have an equal amount of hardware for both sides. Now we just have a couple of small nodes running in the cloud. So we're saving quite a bit of money doing that. We've also been able to maintain the same number of people supporting the solution, so we haven't needed to find experts in Nutanix to get it running.
What's my experience with pricing, setup cost, and licensing?
The pricing has become an issue in our company. The tool is expensive.
What other advice do I have?
We've been happy with the speed of outcomes. We haven't had any issues. Faster outcomes are very important to our organization. We're very sensitive to how long things take and how much energy and effort our staff and end users need. Our VMware is totally separate from Nutanix.
The solution has definitely helped validate the capacity requirements that we have and make sure that we have the equipment we need. We've been able to monitor and see how our use goes up over time, plan for future purchases, and ensure we don't have any outages.
Our company has been growing. NCM’s capacity planning and Runway analytics is very important to us. It helps us proactively forecast our needs in the next six months. The management appreciates the ability to forecast instead of having a knee-jerk reaction at the last minute.
We can't standardize certain things in the organization to use playbooks. I'm hoping to get to a point where we can use them more. The tools available in the solution are very helpful. The tools help us look at past trends and determine what we will need in the future.
The setup was easy. The learning curve has been a little bit steep because there are so many individual products. We haven't taken the time yet to sit down with our sales team and the support to review our options. I feel we're not using the solution to its full potential. Compared to other products, the learning curve is very similar. It has a licensed web management tool that can be accessed almost anywhere.
It's fairly important to us that NCM is sold as one product with multiple tiers. We're more likely to use features that are included. We push the team to try new things and find better ways to do things. So if we had to evaluate every single one right at the beginning and then try to figure out which ones we'll buy, it would slow down the process.
The acquisition and support costs of NCM versus other cloud management solutions are comparable. The solution works well. I haven't had any issues where I've had to wait and be frustrated. It's definitely been very usable and quick. NCM Ultimate's deployment time is comparable to or faster than other cloud management solutions.
Anyone evaluating Nutanix should get some training and figure out what all the parts do and how they work. They should make sure to size the clusters correctly. We ran into some issues early on with nodes and clusters since we didn't buy enough from the beginning. We run the solution on our central environment.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Consultant technique senior at Agora Calycé
Businesses can save time, and one can easily learn to use how it works
Pros and Cons
- "It is a very stable solution."
- "Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase."
What is our primary use case?
I am an MSP currently, but ten years ago, I was a customer of the solution. What I love about Nutanix is its one-click upgrade. I know that with the tool, all of our company's infrastructure will have a standard upgrade through the switch. With Nutanix, I have to click and go for the launch option.
In my company, people in the operations team gain benefits associated with time and productivity. With the tool, our company can give time to customers so that we can answer or respond to their problems, not just technical problems.
Nutanix Cloud Manager (NCM) is an invisible tool for managing an infrastructure, just like any tool we use to manage any environment. It has been helpful in the long run, considering that I always get to direct my company to help other organizations and stay customer-friendly.
What is most valuable?
Nutanix Cloud Manager (NCM) is not comparable with other cloud management solutions. In the past, when you used to drive your car, you had to know how to repair or fix your motor. Nowadays, you just hop into your car and drive, and I would say that Nutanix is similar. Compared to Nutanix Cloud Manager (NCM), other companies are still behind the line. Public clouds are similar to Nutanix Cloud Manager (NCM), but things may seem very locked, making them a trap for customers. As soon as one plans to work, Nutanix needs to be attached to all the public clouds and private cloud instances.
Learning how to use Nutanix Cloud Manager (NCM) is quick. The new version allows us to have a product demo. You can use AI for help and ask it to help you connect with the web server.
What needs improvement?
I don't want the product to be made better because I won't have any work in my company. I don't want to get replaced by Nutanix Cloud Manager (NCM). I am sure Nutanix can develop and provide more functionalities to customers to help bypass issues.
Considering the shortcomings where improvements are needed, I would say that the tool should have a cheap hardware model that can be used to manage the proof of concept phase. When I set the solution, I prefer to put it on the table, turn it on, and test it on the external desk. With Nutanix Cloud Manager (NCM), it is not the same thing. We want to feel physical things. We want to feel the real sense, but with the cloud, there is no scope to have it in the physical sense.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) since 2014 as a customer and as an MSP.
What do I think about the stability of the solution?
It is a very stable solution. Like in the case of VMware, you can definitely test some versions, but such versions have short-term support. You can go with the tool's version later on to get long-term support (LTS).
How are customer service and support?
The solution's technical support is wonderful. With the new products, you can say that our company's team has to stay focused. In the past, we had only one product, and all the teams in our company used to use the same solution, but now things have become more specific. I rate the technical support a ten out of ten.
How would you rate customer service and support?
Positive
What was our ROI?
The product has helped my company save time by at least 50 percent. The tool doesn't help save money because it requires human operations. Human beings can be more productive in business cases, not just in the area of information technology.
What's my experience with pricing, setup cost, and licensing?
The product is expensive. For a tech person like me, I want the product to be free. When I have to sell the tool to a customer, I would say that it is not very expensive and can be termed priceless.
What other advice do I have?
In terms of the speed of the outcomes from the tool's end, my company does not use the product's automation functionality.
In my company, we don't use the tool's built-in playbooks.
I rate the tool a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. MSP Reseller
Buyer's Guide
Nutanix Cloud Manager (NCM)
March 2025

Learn what your peers think about Nutanix Cloud Manager (NCM). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
860,592 professionals have used our research since 2012.
Senior Project Manager at a logistics company with 10,001+ employees
Provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards
Pros and Cons
- "The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture."
- "NCM's pricing structure is confusing and difficult to understand."
What is our primary use case?
We use Nutanix Cloud Manager to consolidate and manage our Azure and AWS platforms, as well as our VMware server virtualization process.
How has it helped my organization?
We looked for a cost and security governance solution that is self-service and does not require any coding. Nutanix Cloud Manager is that solution.
RunBook has had a positive impact on reducing manual intervention, which has been very helpful. We looked for a solution that offered a single pane of glass, ease of use, and self-service orchestration without requiring a lot of coding. I think this really helps users get the policies in place so they don't have to worry. We just need to put in the initial effort, and then we can be hands-off.
The speed of outcomes we received using NCM's low code automation is good. We implemented separate network segmentation for all functions, including our DCS, corporate, and team control.
Our organization values speed and efficiency. We want to be able to upgrade our systems and processes quickly and safely, and we need to ensure that our IT and cloud applications always run smoothly. To do this, we need to have a good understanding of the costs and risks associated with these upgrades, as well as the ability to forecast and manage incidents. We also need to make sure that our systems are compliant with all security regulations, and that our employees have the ability to self-service their IT needs.
As a senior project manager, I am responsible for monthly budgeting and forecasting. The main aspect of this is cost, but proper forecasting is also essential to keep our company running smoothly. We have a policy of accepting variances of up to ten percent, so it is important to have a good management tool that can accurately predict costs. That is why we evaluated different management tools and ultimately chose NCM. NCM helped us to improve our forecasting accuracy, which saved us money and allowed us to better manage our resources.
It is important for NCM to be able to manage both Nutanix and VMware infrastructures because it provides a single pane of glass for management. This simplifies management and reporting.
Our IT team can focus on other tasks thanks to the playbooks. Once we set up the runbooks, we can relax until there is an additional instance of configuration on AWS or Azure.
NCM saved our organization approximately 50 percent of our employees' daily time. This is due to two reasons: One, we no longer need to worry about topologies and self-service orchestration setup, as NCM handles these tasks for us. Two, NCM provides a single pane of glass for all of our data, so we no longer have to spend time searching for different dashboards. This saves time on reporting as well, as we can now find all of the information we need in one place.
We have a multi-cloud and multi-virtualization environment. In this environment, we have many instances running on different platforms, including on-premises and cloud-based platforms. To ensure accuracy, we need a tool that can provide us with ease of use on a daily basis. A single pane of glass, such as NCM, helps us address our automation needs.
What is most valuable?
Nutanix Cloud Manager's most valuable feature is its self-service capabilities. We have a large VMware footprint, and we are slowly and gradually moving to Azure and AWS. The self-service capabilities allow us to orchestrate our deployments without writing code, and they also use artificial intelligence to improve our security posture. This is a major benefit for us, as security is our top priority.
What needs improvement?
NCM's pricing structure is confusing and difficult to understand. The company frequently changes its prices, and it is not clear how the subscription-based model works. This could be improved by making the pricing structure more transparent and easier to understand.
For how long have I used the solution?
I have been using Nutanix Cloud Manager for just over one year.
How are customer service and support?
The technical support is good. When I called, I was able to speak to a real person, not a robot. My problems were resolved quickly, within hours, not days. I am very satisfied with the support I received.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Azure Cost Management, but we switched to Nutanix Cloud Manager because it provides visibility into Nutanix, VMware, Azure, and AWS on a single dashboard. Azure Cost Management only supports Microsoft products.
Which other solutions did I evaluate?
We evaluated Morpheus, Azure Cost Management, Nutanix Cloud Manager, and AWS Cost Management. Our company policy is to evaluate multiple options before reaching a decision.
What other advice do I have?
I give Nutanix Cloud Manager an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Enterprise Architect at University of California, San Diego
We can look at all accounts with one dashboard and save a ton of money by having awareness of how we're spending
Pros and Cons
- "The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills."
- "The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask."
What is our primary use case?
We're using Nutanix Beam and Flow. They are the cloud cost governance and cloud security governance products, but they may have different names now.
We're a large university. We have hundreds of cloud accounts in all three of the vendors: Microsoft, AWS, and Google. This product allows us to look at all of them with one dashboard and do a lot of pricing and cost work across them with one dashboard for the finance side. For the flow side also, it has a lot of good tools for AWS and GCP but not as many for Azure. As a big university, we use it to protect ourselves and keep ourselves safe while we're using the cloud.
We also have this other thing called cloudbank.org. So, we have two different licenses with Nutanix. One for CloudBank, and one for the University of California, San Diego. The CloudBank one is all about researchers from all over the country. We have about 115 different researchers there doing all kinds of things.
How has it helped my organization?
We saved a ton of money by having awareness of how we're spending. We can see where we were spending incorrectly.
We haven't done much automation with it. We have some automated reports on a monthly basis that are very useful for billing. There are also automated security checks and flows, which have helped us stay safe a number of times. We had one instance a couple of weeks ago where somebody opened up a public S3 Amazon storage folder to the internet. They shouldn't do that, and it told us.
What is most valuable?
The way it aggregates all the accounts and lets me do math across all the accounts, even across multiple vendors or multiple cloud providers, is valuable. The other part is Chargeback. We use that to validate our bills.
What needs improvement?
Some of the UI is a little clunky. They do listen when I tell them about this, but one thing that drives me insane is that it defaults to a cumulative view of how much you've spent, as opposed to day-to-day. Even when you've selected day-to-day, you have to turn off a cumulative switch. They've done some work on fixing that in the UI, but I don't know why they're thinking that way and why they think people would want to look at it that way.
The one thing I wish it had was that it worked more closely and more cleanly with custom data inputs, which I know is a lot to ask.
It could probably have a nice warning page for all the things. Not for me, not for the big administrator, but for all my users to whom I give accounts so that they can look at their own things. It would be helpful if they had a landing page that just said, "Hey, you're losing money here. You're possibly losing here or there." It expects you to have a certain amount of knowledge of what you're doing when you first come in. It does have a dashboard, but it's very esoteric. Something just right on top that says "You're bleeding cash right here," and a graphic would be nice.
If I want to set up a new account, there's no API. It's all done by hand. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand.
We would like to be able to report how busy our machines are so that if a machine has been sitting there idle all week, we should turn it off. Sometimes, it's not just how busy the processor was, it's also about how much RAM was being taken up when that thing was running. Often, it can run low CPU and high RAM, and we still have to keep it running because of that. There is this arcane workaround to get that to work by installing something special on the individual machines one by one. Deploying that way is very arcane. I wish there was a better way of doing that. It seems it works with CloudWatch, at least on AWS, or CloudTrail, to do it, but I don't know for sure. They probably would've done it if it was easy, but it would help a lot if, in the deployment, it also was aware of memory usage, not just CPU usage by default.
For how long have I used the solution?
We've been using it for about three years.
What do I think about the stability of the solution?
Its stability is very good. In three years, we have had one actual outage, and maybe two or three data outages from something we need to do ourselves. We haven't had many problems on that end at all. They've been doing some interesting things with the user database backend, which threw us off for a little bit one time. It was to get some features done that I wanted, so I don't care.
What do I think about the scalability of the solution?
Its scalability is great. That was the whole reason we bought it. It was the fact that it can handle so many accounts at once, all in one dashboard to get to things. It's great.
We have 40,000 students and almost the same amount of staff. The University of California is the largest employer in the State of California. We work mostly with UC San Diego itself, but we also work with CloudBank in the National Science Foundation (NFS) to give out awards for cloud usage for researchers from all over the country. It is a big academic, an R1, with about two billion a year in research and other things.
How are customer service and support?
I would rate their support a 10 out of 10. They really care, and I appreciate it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had spreadsheets, Perl scripts, and things like that.
How was the initial setup?
It's a SaaS deployment. You just log in and go. It would help us in the deployment of new users if there was a new user API that we could call with a program, as opposed to doing it by hand, but everything else is just web-based. So, it's very easy to deploy.
Its initial setup is very straightforward. There are only a few bits of information you have to give the system for it to go and start looking at your stuff. You need to provide some information or some permissions, and then you can go. That's great, but one caveat, which is not Nutanix's fault but Microsoft's fault for how they license, is that it could be a little arcane, although their wizards walk you through it very well. I only had to get help once on that, and then from then on, I knew what I was doing going forward. There are about six or seven screens of details that you have to put in and pull from this place, and this place, and this key, and that key, but that's the cloud. That's not Nutanix's fault. The fact that we could get it to work is great. It's hard to say standards because nobody is setting standards here, but there are some conventions that they follow which are really nice.
It doesn't require any maintenance. They do it. They take care of all the backend.
What about the implementation team?
We used a reseller for the purchase but not for the implementation. We did the implementation ourselves. Nutanix was great. The reseller was great. They're both focused on what they should be focused on. One of the great things about Nutanix is that they have Slack. We've set up a Slack channel for them there. We could talk quickly about problems that were happening. They also have their India team on Slack. I can't talk to them in real-time, but with about a 10-hour lag, by the time I get up the next morning, they've answered pretty much everything I've had a problem with. In terms of responsiveness, that has been helpful.
What was our ROI?
We have certainly seen an ROI. There have been cost savings, and when people know we're watching, that also helps keep the costs down.
What's my experience with pricing, setup cost, and licensing?
We've got some very good deals on it. We have very active resellers in the middle who've done a good job of keeping us at a good price. Nutanix is treating us really well because we're academics, and they want people to use the product. I do give a lot of feedback on what they've done. Before COVID, I used to do a lot of talks for them as well.
Its acquisition and support cost isn't any harder or easier than others. We have a good sales team, and I appreciate that good resales team in the middle that takes care of us and pays attention. Its cost is reasonable. The features are very good. Once in a while, I talk to my friends who use CloudCheckr to see how we're doing in comparison. It seems Nutanix reports are a lot richer, and you can drill down more to where you want to go, but I haven't spent hours and hours in CloudCheckr.
Nutanix has been hinting at it a little bit that things are changing or changes are coming in terms of multiple tiers, but I'm not thrilled because I liked what I've had to work with so far, and I don't know where that maps into the tiers. I guess tier could work if I knew there were upper-level services I just didn't need, but if they're trying to tease more money out of us by isolating a few things in an upper tier, we won't be happy with that.
Which other solutions did I evaluate?
We evaluated other options. CloudCheckr was a pretty good product, but we didn't think we could work as closely with them as we have with Nutanix. They have been phenomenal to get changes made for things that we need to do. Especially because we're an academic institution, as opposed to a corporate, we flow a lot of credits and a lot of research grants. It does a lot of funky things to our financial data. They worked with us very closely on that to get it all done.
CloudCheckr is a fine product. A lot of the UCs do use CloudCheckr. We talked to them, but we weren't sure they could do the custom stuff that we wanted them to do, whereas Nutanix could do that.
We also looked at CloudHealth pretty closely, which is the VMware one. They got acquired. So, it wasn't useful to look at anymore. There was also one more that was a non-player. So, we've been keeping an eye on the space to see what's going to happen here. We thought somebody would buy Nutanix, but they're so big in some other ways that it hasn't happened yet. That was it. All these products are kind of the same, but it was also about the people we would work with. The Nutanix people we've worked with have been very helpful, and we knew that talking to them. So, we picked them.
In terms of the setup and ease of use, we did some testing on the VMware product, and it was a nightmare. The cloud setup in general, especially at an enterprise level, can be a real nightmare, but Nutanix and their engineers had a lot of experience with this. So, we were able to get through a lot of it that way. When we worked with the VMware product, it was endless meetings and back and forth. They were just not understanding where we were coming from. They also wanted to span VMware and cloud at the same time. We have very thick VMware instances here, which made it a lot more complicated than just looking at the cloud itself. For the most part, getting the VMware product set up was very difficult, whereas getting Nutanix set up was not difficult at all. It was difficult only when we started customizing it and hurting ourselves. Cloud is a mess anyway. So, I wouldn't expect anything to be easy, but once it's set up, it just works. It's not that big a deal. If it was really hard, I'd have a problem with it.
What other advice do I have?
We don't use NCM to manage Nutanix and VMWare infrastructure. We only use it for vendor clouds.
We've done a little bit of work with their query language, and that's always very fast and very useful. These faster outcomes are pretty important, but I'm not expecting huge performance from a product like this. It's not like a hospital or something like that, but they are as up-to-date as the cloud providers can provide the data to them, and that's what matters to me. If the cloud providers were real-time, I would expect Nutanix Cloud Manager to be real-time as well, but it's not. So, it's perfectly fine for us.
I would rate it a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
IT Enterprise Architect at Capgemini
Robust, user-friendly, unified platform , and helpful technical support
Pros and Cons
- "The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain."
- "The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor."
What is our primary use case?
We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.
How has it helped my organization?
We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.
Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.
The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.
We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.
I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.
What is most valuable?
The first use case is the hyperconverged platform with back-end storage.
The file management feature is also useful to us. Currently, we are also using Object Store.
Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions.
We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.
For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.
Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.
We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.
The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it.
With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company.
By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past.
This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.
The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems.
The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.
This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts.
Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.
What needs improvement?
The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor.
With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.
While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.
To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.
For how long have I used the solution?
I have been using Nutanix Cloud Manager (NCM) for more than five years.
What do I think about the stability of the solution?
The stability and resiliency of NCM are among the main factors that have kept us using it.
The operational method and process have remained the same since the beginning.
We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.
What do I think about the scalability of the solution?
The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.
Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.
Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.
How are customer service and support?
We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.
I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.
I would rate the technical support a nine out of ten.
There is always room for improvement.
There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.
Which solution did I use previously and why did I switch?
Previously, I worked with Symptivity. It was the first Hyperconverged platform.
Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.
In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry.
This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.
Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.
How was the initial setup?
I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.
The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.
We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.
What was our ROI?
Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities.
While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.
What's my experience with pricing, setup cost, and licensing?
In my opinion, Nutanix Cloud Manager (NCM) is expensive.
Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory.
As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.
What other advice do I have?
I would rate Nutanix Cloud Manager (NCM) a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Expert Offering Engineer at a media company with 1,001-5,000 employees
Good documentation, easy to extend, and offers high availability
Pros and Cons
- "It offers high availability and consistency."
- "The solution could be more user-friendly."
What is our primary use case?
We wanted to optimize our process. We were going into a cloud architecture, so we wanted to see how we could leverage the existing Nutanix framework instead of manually managing the servers.
We currently have a physical VM set up. We had slowly wanted to migrate to the cloud. Since we are already using Nutanix, my senior architect gave me some access to play around with the solution and explore how we can deploy code as a platform as a service instead of writing our own scratch code. If we want to use it as an independent platform in the future, and as a core developer, I wanted to write code to make sure it is interoperable in any of the cloud services we might use.
What is most valuable?
The scaling is good. We now have dynamic scaling and other scaling policies set up.
In a physical server, we have to define our items upfront, and then we are stuck. With this solution, we can increase it dynamically and define the threshold, and auto-enhance the features.
We cannot say the traffic is always the same. Over the weekends, it's slow. Over the weekdays, it's higher. They gave us some configurations so that if it is idle, we run on one part, and if there is more traffic, we can run on multiple parts.
The local automation is good. We've seen a huge improvement in our code. I personally worked with the performance teams to compare the product with old physical VM architecture versus the cloud architecture, and I see the difference. I was not able to break it. It was very scalable. While my physical VM crashed at some point in time, the cloud ran fine.
It offers high availability and consistency. We have a lot of batch jobs running and handling that data, so we need a pretty good service. Instead of horizontally scaling, they are scaling vertically.
What needs improvement?
I like Cloud Manager from AWS more based on the handling of the UI. This solution could be more user-friendly. The UI could be better. It would be nice if it offered a simple GUI where we would have one view.
We'd like the solution to be a one-stop shop. We have a requirement of having a single GUI setup. Nutanix is like an ocean. We'd like everything tied all together.
For how long have I used the solution?
We've used the solution for a couple of months for running some POCs.
What do I think about the scalability of the solution?
The solution is very scalable, and we like the configuration options. You can pick and choose. You don't just have a standard way of doing things. It's pretty dynamic.
How are customer service and support?
I have not had a chance to speak with support. Our infrastructure team manages to troubleshoot items.
Recently, we have had one physical server managed by Nutanix that had a snapshot issue (in that the server was not taking snapshots for two months). It's a production server. They sent us a proactive email. There was pretty smooth communication in that regard. They did have pretty quick support for that issue. They are rebuilding the image and archiving the data based on the fact that there are backup issues. That said, when it comes to production servers, they should have a 24-hour turnaround and not 72 hours. Support in these cases has to happen fast.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used AWS Cloud Manager in my previous organization. Currently, based on the sensitivity of the data, we are moving to a hybrid approach. Many are still using physical VMs. In my new organization, a lot of my team is already on Nutanix. We were the first team to head into the cloud, and I was handling the project.
How was the initial setup?
The setup is pretty quick, like all the clouds. The ease of use could be improved a bit more. There is pretty good documentation that helps make the learning curve smaller. My approach is to go to the documentation first before jumping in. The person I was working with provided good information, and we built our own documentation on top of that as well.
As an application team, it was easy to implement. Maybe it was easy since we didn't get into too much complexity. The APIs are playing a good role. The configuration is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
I did not handle the pricing or licensing aspect of the project.
Which other solutions did I evaluate?
I did not evaluate other options. We are only licensed for OpenShift and Nutanix at this point.
What other advice do I have?
We use OpenShift on top of Nutanix, and all the physical servers are cloud servers, and they are all managed by our team.
As for the built-in playbooks, I haven't done much exploration. One of my team members did more work in this area. He helped me and did all the configuration. He explained what he was doing. However, I was not involved in the playbook at all.
I'd rate the solution nine out of ten. It needs to be easier to use. However, it is improving. The market has shifted. A lot of companies are trying to get in. Yet Nutanix is doing a great job in collaborating with so many organizations. It's going to provide us with a one-stop solution that helps us avoid running around between vendors.
I would advise people to read the documentation. That will definitely help. It's pretty sophisticated. Reading the documentation and following up with Nutanix support will keep you from stumbling into the process blindly. Get in touch with an account manager. They can help you understand the requirements first and then look into your options. If you have an expert that can guide you, you won't be wasting too much time.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Technical Solution Architect at CitiusCloud LLP
It's a resilient solution with high availability and uptime
Pros and Cons
- "The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage."
- "NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them."
What is our primary use case?
We have Cloud Manager deployed across multiple departments, and each has an individual cluster. NCM manages all of those clusters from a single bandwidth source. About 60 people at our company use the solution.
How has it helped my organization?
Cloud Manager is a resilient solution with high availability and uptime. It also speeds up our rollout if we want to provision virtual machines or containers for development. It gives us visibility into Nutanix and VMware from a single pane of glass. This capability is crucial during the reporting phase.
It's also instrumental during capacity planning. Cloud Manager helps you take inventory of your existing resources so you can augment them before they run out. Capacity forecasting and reporting are some of the best features.
Cloud Manager decreased our continuous validation time by about 15 percent because many of these operations are prebuilt out of the box. The built-in playbooks come in handy during scheduled activities. We can write playbooks and execute them at a scheduled time. For example, if I want to perform an activity over the weekend when I'm not in the office, I can run the playbook to trigger it. The playbooks reduce the time spent on these tasks by 30 to 40 percent.
What is most valuable?
The Nutanix stack is hyper-converged. I don't need to buy expensive SAN storage because it's integrated into the hardware appliance. That's the best part. We get excellent latency by leveraging local storage.
What needs improvement?
NCM's analytics could be better because we're not getting an accurate analysis of our virtual machines, and we're over-provisioning some of them.
For how long have I used the solution?
I have used Cloud Manager for more than seven years.
What do I think about the stability of the solution?
Cloud Manager is a highly stable product, and clients can request custom enhancements based on their specific needs. You can ask Nutanix's engineering team to build a custom solution for a customer.
What do I think about the scalability of the solution?
Cloud Manager scales linearly with the best performance. There's something called Controller Virtual machine available on every node. When you scale the solution, it never affects your performance.
How are customer service and support?
I rate Nutanix's support a ten out of ten. Nutanix has the best support of any solution I've used.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously relied on VMware tools like vCenter and vROps for reporting. Now, we are 70 to 80 percent reliant on NCM. Nutanix is easier to manage and use. It has a short learning curve if you come from a VMware background. I was already well-versed in VMware, so the learning curve was short.
How was the initial setup?
Deploying Cloud Manager was extremely straightforward. You can typically finish the deployment and put it into production in a day and a half.
What's my experience with pricing, setup cost, and licensing?
Cloud Manager is fairly priced. I like the pricing model, which includes multiple tiers. It all depends on the customers' use cases. Each customer might have a different opinion about the features NCM offers. We match our customers' expectations with what NCM offers. That might change from customer to customer. NCM is more appropriate for enterprises than small or medium-sized businesses.
What other advice do I have?
I rate Nutanix Cloud Manager a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Engineer at Tsogo
Nutanix gave us three and a half hours back
Pros and Cons
- "Nutanix Cloud Manager has increased our productivity higher than what it used to be. We used to spend four hours on server checking. Nutanix gave us three and a half hours back from those four hours to do normal work."
- "Recently, I have had quite a few issues with Nutanix Guest Tools (NGT). When you do a full update from LCM, your NGT doesn't automatically install on your VMs. You need to go back to Prism Central and select a list of VMs, then install NGT. You need to go to each of those VMs, then restart them to get the NGT installed. Also, there are some VMs that we have on our system that we used to run on an old environment, which was Hyper-V. Previously, we had VMware, so some of our VMs are Windows 7 32-bit and Windows 7 64-bit. However, the NGT no longer allows for installations on those."
What is our primary use case?
Prism Pro is the heart of our organization. If Prism Pro dies, then our system dies.
We are in the gaming industry with approximately 85 servers. This solution increased our productivity and reduced our time performing server checks.
We also use Prism Central for our monitoring on the administrative side.
How has it helped my organization?
Nutanix Cloud Manager has increased our productivity higher than what it used to be. We used to spend four hours on server checking. Nutanix gave us three and a half hours back from those four hours to do normal work.
The system gives you an aggregate of how you will be using the system.
What is most valuable?
I really appreciate the Life Cycle Manager (LCM) feature, which provides upgrades to clusters. Offers a single-touch upgrade, where you just click "upgrade", then do nothing else.
The dedupe is amazing and reduces space. For example, if you have a file server with a document named April 2013, then somewhere else in your file system, there is another file called April 2013 with similar information, it will combine those two files. If there are two files that are one gig each containing the same content, then Nutanix analyzes that data and makes it into one document. Therefore, instead of using two gigs of storage, you are only using one. It can also combine multiple files from different global locations.
What needs improvement?
Recently, I have had quite a few issues with Nutanix Guest Tools (NGT). When you do a full update from LCM, your NGT doesn't automatically install on your VMs. You need to go back to Prism Central and select a list of VMs, then install NGT. You need to go to each of those VMs, then restart them to get the NGT installed. Also, there are some VMs that we have on our system that we used to run on an old environment, which was Hyper-V. Previously, we had VMware, so some of our VMs are Windows 7 32-bit and Windows 7 64-bit. However, the NGT no longer allows for installations on those.
We constantly get packet drops. We are actually looking at upgrading them in the future. While Windows 7 is not supported anymore from a Microsoft perspective, Nutanix could allow NGT to still be installed since people still use Windows 7. I have five VMs currently running on Windows 7. This is not a major issue. The VMs still work, but you get an alert in the mornings, saying, "Hey, NGT is not installed." When we go there, we try to install NGT, but it won't allow us since Windows 7 is not allowed anymore.
For how long have I used the solution?
We have been using Prism Pro for three to four years and the Nutanix Cloud Manager version for the past few months.
What do I think about the stability of the solution?
Even if you forget about Nutanix for five days, Nutanix will take care of itself. This takes the strain off the business since you don't constantly need to worry about Nutanix this or Nutanix that when monitoring an environment. You get an email or a report at the end of the day, saying, "Something is not working," or, "Some system services stopped here," or, "Storage is running low here," or, "Memory is not being utilized properly."
The stability is very good. In the past three years, it has not shut down. Maintenance is not really required, as long as you do your LCM updates every two to three months.
What do I think about the scalability of the solution?
We can scale it.
Currently, there are about 980 users on all nine of our casino properties.
We can go a few more years with the package that we currently have. Right now, the solution is running perfectly. We may have to look at increasing memory in the next year or so. While our CPU and space are fine, it is the memory where we need a bit more. Right now, we have about 28 terabytes but are using about seven.
How are customer service and support?
I deal a lot with the Nutanix support, especially if I don't understand something, I just start a call with them. They have local support in South Africa. So, if there are any issues or problems during the upgrade, their support team can be contacted with just one email, and they respond immediately.
From a support perspective, no other solution comes close to it. If you have a support issue, Nutanix is there. Obviously, they don't come onsite, but they log into your system and do full checks. On top of that, they help you understand the problem. They don't just go and fix it, then say, "Okay, it is done." Instead, they are like, "This is not the problem. This is what caused it. You could have had a power dip (or whatever) that could have prompted this."
I would rate Nutanix technical support as 10 out of 10 because they are well-versed in the solution. I have had plenty of experiences with the support. If they don't know something, you are guaranteed within the next hour that they will learn it and get back to you. I've had plenty of experiences with them and the support is top level.
Nutanix has a strong community called Test Drive, is a community forum for people who use Nutanix. If you have a problem, there is a whole knowledge based on everything. You just type the word and it brings up all the articles on that subject, giving you step-by-step instructions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Microsoft Hyper-V and were on physical. With Hyper-V, if a shift was nine hours, then it took up four hours of time from the person who did server checks. This means logging onto every server, checking resources, CPU usage, space, and the events monitor.
With Nutanix, there are no server checks anymore. You just log into your environment for ten minutes in the morning, then you get a report saying something like a VM is high on CPU usage and another VM is high on memory usage. You can then investigate those particular VMs. You don't really have to go through everything, due to the reporting on Nutanix's side. It shows you everything that you need to know about every server in your environment.
I used to use HP 370s. If I had to do an update within HP, it would take me about five hours of work. This meant that I had to mount an ISO for set up, put my VMs in maintenance mode and then ensure afterwards that the maintenance mode has been turned back off, update my VMs, and then make sure that the software is working. Now, with LCM, we do an inventory check for available software and firmware. It updates without affecting our environment. I don't have to do anything. Nutanix does it for me, in terms of migrating VMs and switching clusters off from maintenance mode.
How was the initial setup?
The initial setup was simple. You get a completely blank Nutanix environment. You just install your Nutanix software. You give it your IP addresses, communicate to your environment, and that is it. It is so advanced that it can take your whole Hyper-V environment and migrate it into your Nutanix environment via Move-VM. From that Move-VM, there is a communication point between Hyper-V and Nutanix so you can make a connection from your Hyper-V onto Move-VM as well as from your Nutanix onto Move-VM. So, you can pull all your VMs through with no downtime, which is amazing.
What about the implementation team?
We bought it from a partner who supplied us with experts.
What was our ROI?
It has saved us a lot to focus on other tasks since you can really let Nutanix run itself. Employees can focus on other projects, so productivity has increased immensely.
What's my experience with pricing, setup cost, and licensing?
The pricing was quite competitive and a lot lower compared to other solutions. It wasn't cheap, but it was not as expensive.
You get many functions by just buying one solution. You don't need to continuously add in this or that, then next week you need to add more storage or space. Instead, it is always there. It is economical compared to other products. For example, HPE is all about add-ons. Whereas, Nutanix comes as a whole solution. They aren't coming up with a new monthly cost.
If you send them an email, which says, "I would like to investigate the reporting of this tool where we monitor only the memory usage of the device." They don't come up with another story about, "Oh, that is an add-on service. You have to pay for that." It is a complete solution. You get everything at once.
Which other solutions did I evaluate?
There was a good pitch to move towards Nutanix. I was part of the panel. They were cost-effective compared to the other solutions that we looked at.
We looked at Microsoft Hyper-V, Azure, and had VMware previously, but we disconnected from both those solutions. We had a 3PAR solution from HPE, so we also looked at them. However, Nutanix was the most economical solution and its functions were way above Hyper-V in terms of adding resources, monitoring VMs, reporting wise, and latency. Deduplication was the main thing that we looked at since file service plays a major role in our environment.
We did look a lot deeper into Azure. In fact, certain divisions of our business, from a head office level, started using Azure for more complex stuff, such as linking with Smartsheet. For the unit casino level, we all have Nutanix.
I have worked on Hyper-V quite extensively, but it doesn't come close to Nutanix. Nutanix has a completely informative dashboard to view your entire environment on one page. You don't need to go to a server, then pop up your resource monitor and have a look at whatever. Using Nutanix, you have a health page and homepage. Your homepage will give you your full description of the health of your environment. If you want to run a health check, then it tells you about your services, password checks, and VM utilization. That check runs for about five minutes, then it gives you the full rundown of your entire environment. From your home page, you can see everything in your environment. Whereas, with Hyper-V, you need to click on each cluster, then from each cluster, you need to look for your resources. That takes awhile. But, with Nutanix, it is quick.
I also like Azure, but Azure is a bit more complicated to use than Nutanix. From a user perspective, Nutanix helps the user. They don't complicate the user with 5,000 functions. If you get a good product, you just want to know what it does. You don't need to know where the info is from. Nutanix brings the full functionality to you, and everything works.
What other advice do I have?
I would rate this solution as a strong nine out of 10.
Don't look any further. Nutanix is second to none.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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