Oracle Access Manager Reviews and Pricing

it_user158304

Developer at a tech services company with 51-200 employees

Sep 29, 2015

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Difficult to learn. Quick to use once you have some experience with it.

Pros and Cons

"Before using OAM we authenticated via RSA Web Services, Web Services are quick but OAM lets us be scalable and provides a performance improvement."

"Technical Support: Bad, when we have problems Oracle Support doesn't fix it."

What is most valuable?

You can adapt any thing that you want to authenticate like (LDAP, Own Databases, Security Providers as RSA, Gemalto, WatchData, Vasco and so on).

How has it helped my organization?

Before using OAM we authenticated via RSA Web Services, Web Services are quick but OAM lets us be scalable and provides a performance improvement.

What needs improvement?

The JDK version that use is too old (JDK 6), some of RuntimeExceptions are relative to OSGi and Oracle dont provide information about it.

For how long have I used the solution?

1 year

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What was my experience with deployment of the solution?

Yes, the classloader to deploy a Custom OAM Plugin is very difficult to understand, and its relative to OSGi framework.

What do I think about the stability of the solution?

What do I think about the scalability of the solution?

How are customer service and support?

Customer Service:

Good

Technical Support:

Bad, when we have problems Oracle Support doesn't fix it.

Which solution did I use previously and why did I switch?

Like OAM no, we use workaround web services with RSA.

How was the initial setup?

Yes, when you try to deploy and don't know exactly which, you can develop Custom OAM Plugins you need to search also about the OSGi Framework, this framework is the base of OAM Custom Plugins, and Oracle doesn't offer much documentation about it.

What about the implementation team?

In-house but use Oracle Support account and their level of expertise is good but don't fix the problems very well.

What's my experience with pricing, setup cost, and licensing?

At the beginning it was very difficult when I developed my first Custom OAM Plugin it took me around 2 months. Now I develop the same plugins in few minutes or max in 2 hours.