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Oracle Access Manager pros and cons

Vendor: Oracle
4.0 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Oracle Access Manager excels in single sign-on capabilities and integration with various applications.
The scalability and customization offered by Oracle Access Manager are highly rated, making it ideal for handling extensive operations.
Oracle Access Manager's technical support receives top marks for its effectiveness and efficiency.
Customization is a key strength, allowing extensive use of custom code to tailor the platform to specific needs.
Single sign-on is praised as the most valuable feature, providing significant benefits for business and customers.

CONS

Oracle Access Manager may not integrate easily with non-Oracle products, requiring improvements in this area.
Pricing is notably high, which requires attention as Oracle products are considered very expensive.
Technical support provided is not very good, presenting an area needing improvement.
Installation and configuration are complex and time-consuming, indicating a need for simplification.
Stability issues can occur, especially with multi-domain configurations and web agent settings, highlighting an area for potential improvement.
 

Oracle Access Manager Pros review quotes

it_user6567 - PeerSpot reviewer
Customer Relations at a tech vendor with 11-50 employees
Jan 15, 2018
I was able to use the new SAML Service Provider capability to consume a federated token and exchange it for an OAM token for subsequent session requests across multiple applications.
it_user158304 - PeerSpot reviewer
Developer at a tech services company with 51-200 employees
Sep 29, 2015
Before using OAM we authenticated via RSA Web Services, Web Services are quick but OAM lets us be scalable and provides a performance improvement.
it_user435978 - PeerSpot reviewer
Solutions Architect at a aerospace/defense firm with 1,001-5,000 employees
May 3, 2016
With the Access Management Suite, you get identity federation, virtual directory and various other things so we can combine all of our backend Active Directory and other pieces into a directory that looks like one directory, including external users, vendors, and outside people with whom we have partnerships.
Learn what your peers think about Oracle Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
Consult344 - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Jun 2, 2019
Excellent SSO solution for Oracle products.
PM
Team Leader at a consultancy with 51-200 employees
Oct 31, 2019
I would tell others that this solution is reliable. If they are looking for a solution that is reliable and that is scalable, then this is a good one.
reviewer1184106 - PeerSpot reviewer
Enterprise Architect at a retailer with 10,001+ employees
Jan 22, 2020
The scalability of the solution is good. We haven't felt we've been restricted from expanding as necessary and we haven't heard of any issues from our clients.
it_user1172091 - PeerSpot reviewer
Oracle Consultant at a tech services company with 11-50 employees
Feb 4, 2020
In general, the customization that is offered is very good. The company that I am working with currently is using this feature quite extensively.
reviewer1274595 - PeerSpot reviewer
IT Security Consultant at a computer software company with 10,001+ employees
Feb 6, 2020
The product allows customization via custom code.
reviewer1452045 - PeerSpot reviewer
Founder & Chief Operating Officer at a tech services company with 11-50 employees
Nov 18, 2020
Once it is set up, it is easy to use and it integrates with most of the products on the market.
Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
May 18, 2021
From a technical perspective, the solution is very good we can operate and control the user by ourselves.
 

Oracle Access Manager Cons review quotes

it_user6567 - PeerSpot reviewer
Customer Relations at a tech vendor with 11-50 employees
Jan 15, 2018
Customer Service: Poor. The EBS Access Gate support was delivered as a patch and support was not able to solve various problems, which I believe to be attributes to more current versions of OAM and WebLogic not being backwards compatible with the documented solution.
it_user158304 - PeerSpot reviewer
Developer at a tech services company with 51-200 employees
Sep 29, 2015
Technical Support: Bad, when we have problems Oracle Support doesn't fix it.
it_user435978 - PeerSpot reviewer
Solutions Architect at a aerospace/defense firm with 1,001-5,000 employees
May 3, 2016
It needs to be simpler to install and simpler to maintain.
Learn what your peers think about Oracle Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
Consult344 - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
Jun 2, 2019
May not integrate easily with non-Oracle products.
PM
Team Leader at a consultancy with 51-200 employees
Oct 31, 2019
In the next release, I would like to see improvements made to the interface.
reviewer1184106 - PeerSpot reviewer
Enterprise Architect at a retailer with 10,001+ employees
Jan 22, 2020
The mobile access to the solution isn't ideal. They should work to improve its functionality.
it_user1172091 - PeerSpot reviewer
Oracle Consultant at a tech services company with 11-50 employees
Feb 4, 2020
The pricing of the solution is in need of improvement. Oracle products are very expensive.
reviewer1274595 - PeerSpot reviewer
IT Security Consultant at a computer software company with 10,001+ employees
Feb 6, 2020
The technical support is not very good at all.
reviewer1452045 - PeerSpot reviewer
Founder & Chief Operating Officer at a tech services company with 11-50 employees
Nov 18, 2020
The initial implementation can definitely be improved because you have to work on several components to configure it correctly.
Pakorn Leesakul - PeerSpot reviewer
CEO, Founder at Finema
May 18, 2021
There could be some improvements in the documentation and overall knowledge base of the solution.