What is our primary use case?
I have experience using Procore Project Management, which I have used with companies like Whole Foods and Hill Phoenix. At Whole Foods, they required me to use their platform for project management. Although we did not have an internal Procore setup at Hill Phoenix, I have used Procore for years as a project manager to upload pictures, schedules, blueprints, drawings, and change orders. Everything gets approved and processed through Procore.
What I appreciate about using Procore Project Management is the convenience of putting everything in one location. Pictures, schedules, blueprints, drawings, change orders, and all documents are accessible in one platform.
What is most valuable?
Procore Project Management is helpful in enhancing project communication and improving team communication on the project management side. I am in Hawaii while everyone else is on the mainland, and during our weekly meetings, all my uploaded pictures were there and easy to review. In that respect, it was easy for everybody to view everything.
I did appreciate the change order feature and the request for information function. When you upload documents, they get distributed to all the necessary people needed to discuss them. I liked the way it comes out in a PDF format. I appreciate the way Procore puts everything in a PDF that can be distributed, exported, and sent via email if somebody was not on the Procore account.
What needs improvement?
Regarding Procore Project Management's task scheduling feature for reducing project delays, I did not use the task management feature very much because it seemed difficult to set up. I did not care for the platform from a user-friendly perspective because I am more of a construction professional than a computer professional. Some of the features were hard to navigate through. I also found that true with some of the Whole Foods employees who were trying to use it. They were confused on how to approve things and get things completed in the task management.
Additionally, some of the change order approval processes were unclear. They did not know how to approve them. When uploading a task, it was confusing to identify who was the approver of that document because the responsibility was doubled up. The task management section and the distribution list along with the project approval person designation were difficult and confusing to navigate through.
For how long have I used the solution?
I have experience using Procore Project Management.
How are customer service and support?
I did not really need support, documentation, or customer service with Procore Project Management. I was able to figure things out by going through tutorials.
How would you rate customer service and support?
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing difference between Procore Project Management and Microsoft Project, I think Microsoft Project is quite expensive. I think Procore and Smartsheets are more in line with what contractors need. Most companies nowadays take people out of the field and bring them into the office, so the platform needs to be simple for people to pick up office-type work. I have been doing project management since 1999, but back then I attended night school after coming out of the field and learned how computers and Excel work.
Which other solutions did I evaluate?
The main differences between Microsoft Project and Procore Project Management are significant. Microsoft Project is confusing to navigate. It is more suited for college graduates entering project management compared to people coming from the field into the office. A lot of that process is confusing when you are entering tasks and creating a hierarchy where one task cannot begin until another is completed. If you get those dates wrong, it is confusing trying to organize that in a proper sequence of flow.
Additionally, if you want to add something, it was hard to figure out how to insert something in the middle of the schedule. For example, if the customer added something they wanted done after the schedule was already made, it was difficult for me to put it back into project management in the correct time frame. I experienced similar challenges with Smartsheets.
What other advice do I have?
I did use the document management feature in Procore Project Management to some extent. They put all the drawings in the document management system. I would pull up the blueprints and documents I needed from that document file.
I currently really appreciate FieldWorks, which I use more for myself. With FieldWorks, you can take pictures, have a blueprint on your iPad, and put the pictures right on the blueprint where they need to be. When you send the document out, it comes up with an icon. If you send it to somebody else to bid, they can click on the camera icon on the PDF and it will show pictures of that area and designate exactly on the plans where what they are looking at is located. For example, if I am looking at a door somewhere on a plan between column F and J, they can see exactly what I am looking at through a picture on a PDF email.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other