Qualys VMDR Reviews

Using the solution, I go through the reports and advise my organization on what needs to be done and how to go about it.

I find the solution's dashboard interesting since we get a proper view to streamline our findings and assist in prioritizing the schedule for patching or any other related incidents we believe have already been worked on.

Presently, I am more of the technical part. I am allowed to just go through the details of the report, which has been very interesting. It is a struggle to be able to pull our report and to be able to do onboarding using automated tools. So basically, the aforementioned aspect of the report needs improvement.

Presently, whatever I'm working on has been quite fantastic to the best of my knowledge.

I have been using Qualys VMDR. I have been using it on my own site as a client. I am just a consultant. I work with Qualys VMDR due to my understanding of the product so that I can help my clients check one or two things that can help improve the digital infrastructure part.

The stability of the tool is okay. Most of the time, you need to do the updates online to be able to get off from any vulnerability. As long as you are online since it's on the cloud, it's just as software of which the update has been handled on the cloud as well.

The response time is fine. You can pull up reports without dragging or consuming bandwidth.

The scalability of the tool is okay. Scalability-wise, I rate the solution an eight out of ten. I have not been able to have the solution function at a large scale. Hence, I will be able to categorically say that everything is fantastic.

Presently on my own part, I've not been able to experience the support, but I can search the technical algorithm of which I've not yet got any reports. 

The initial setup phase has been quite interesting because of our experience when we had to use the agents on most of the endpoints, which means it was okay for us.

The solution is deployed on the cloud.

I would tell those planning to use it that it is definitely not about the technology. However, at the same time, if you have the technology, make sure you have the right person with the ability to assist you in addressing the advantages of the product.

I rate the overall product an eight out of ten.

Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the network scan to discover the devices on our network.

We have an excellent relationship with the vendor, so we use the solution in our company and in two other companies. We have a communication program. Japanese people can't speak English, but most of the tools have only English support, Qualys VM offers support in other languages which are essential for our company.

The most valuable feature of the solution is the external channel. The cloud-based channel within the AWS, which we implement accordingly.

The vulnerability cycle feature of the solution is valuable.

I would like to have CSPM, a continuous scan-like cloud added to the solution.

I have been using the solution for one year.

The solution is stable.

The solution is scalable.

We have 25,000 storage devices that are currently using the solution.

We previously used an AWS scanner but switched to Qualys VM because of the Japanese support and the cost. 

The initial setup is straightforward.

Qualys environment is implemented very easily, within one or two months. However, setting up the standard devices, such as opening a firewall, and preparing the network can take up to four or five months. The entire deployment takes about six months.

The implementation was completed in-house.

I give the solution an eight out of ten.

The maintenance is not difficult and we don't have any problems or concerns.

Implementation of the solution is very easy, using the solution is very easy, and it is very efficient.

We do vulnerability management mostly with the agents and sometimes with the scanner.

We use it to install for around 20 or 30 clients right now so that we can remotely monitor their vulnerability status and help them improve their patch management processes. When certain critical things come up, we help clients with the Log4J, identifying where they need to remediate some of the super trendy critical things that come out and identifying end-of-life operating systems and software that need to be updated.

The reporting functionality is great. The most prominent feature that made us move from Nessus Professional was the scanner-based scanning to the Qualys agent-based scanning to move to work from home and remote.

If somebody's not connected to the network, you're not going to catch them with an appliance-based scan. However, if you have the agent on, as long as they're on the network, they're constantly checking in and constantly scanning.

It's more accurate and effective to get a picture of what the vulnerabilities are in a more distributed workforce.

The reporting capabilities that are available in Qualys are a work in progress. I know they're still evolving, and it's not always perfect. However, we only have so much flexibility to pinpoint a specific thing that we want to follow or monitor across all of our clients. We can set it up in a dashboard or report and do it quickly.

They're still evolving their platform in terms of reporting capabilities. Every time they make a change, it's not always super smooth, and it's a little quirky with bugs sometimes. That said, they've been really responsive at helping resolve issues that we find. We've got a pretty close relationship with them and our account managers there. We’re working on it.

We've been using it as a service provider for about a year or so.

The solution can sometimes be buggy.

The agent itself is stable. The reporting platform seems to go through quite a bit of change that they're trying to make it more robust and developing more things, and so we'll make customizations, and they make it update, and the customizations wipe out. I wouldn't say the reporting platform is super stable at the moment. However, it more than meets our needs far beyond what we had with Nessus Professional. The ability to monitor has been stable.

It's incredibly scalable. We've got it across 20 or 30 clients, and so we're pretty happy with how scalable it is from that aspect of a multi-client platform as an MSTP of that type of service.

However, the reporting doesn't seem to be as scalable. The more clients we add to it, the slower it runs with the reporting and dashboards.

Most of our clients are small and medium-sized businesses, so each of those clients has maybe anywhere from 30 to 1,000 agents.

We do plan to increase usage. We're only a year in. We touch a couple of hundred clients a year, so we're just learning the capabilities of it and growing with Qualys as we go. We're definitely all in with Qualys at this point.

I maybe had one meeting trying to understand how to build the dashboards, however, my colleague is the one that was selected to handle the solution and works closely with technical support. From what I heard, they've been great.

We previously used Nessus Professional. We switched when we could no longer go use our paid scanner on a client environment due to COVID and not actually going to client offices and nobody being there. Therefore, at that time, it wouldn't have been an effective vulnerability scan, and we had to look at other options. While one of our larger clients does have Nessus iOS through the city government, and it's a great tool, the pricing model was just cost prohibitive for our users across so many clients, and so that's why we were looking at other tools.

It's straightforward as long as the clients have any technical know-how or central management of their devices.

The agents update themselves. There isn’t maintenance necessary once it is deployed.

I’m not clear on the pricing. We don't use it as an in-house tool, and we use it more as a managed service provider. We provide information security consulting services for many companies. When they don't have vulnerability management, we'll offer to support Qualys for them. We've got the MSP platform, and so it's not the typical pricing structure or platform. Therefore, I can’t speak to the exact pricing or typical licensing.

We pay for the Qualys platform, and we will maintain the vulnerability management for our clients until they get their own vulnerability management solution.

I’d recommend the solution to others.

In a world of the hybrid workforce and work from home, if you're looking for a more effective vulnerability management tool, you have to go to the agent-based vulnerability management tools that are out there, and we've been extremely happy with Qualys. We were also delighted with Nessus in terms of their ability to identify things. However, an agent-based scanner is above an appliance base for known devices. Ideally, you have both of them together so you can scan your network for devices that might have an agent on it. However, for known devices, we definitely have been switching and really appreciate the switch to agent-based in Qualys.

I’d rate the solution eight out of ten. The only downside is that reporting can be slow, knowing that we're dealing with trying to load dashboards with 20,000 to 30,000 agents.

The primary use case for Qualys VMDR is for infrastructure vulnerability management. It assists devices, including all infrastructure devices like serverless network devices and development environments.

The solution has improved the organization significantly because it helps in assessing and prioritizing risk. Based on the results from Qualys, I can prioritize remediations with the remediation teams, thereby reducing the volume of vulnerabilities.

The most valuable feature is the QID part, especially of CentralList, which makes it easy to assess new critical vulnerabilities. It saves a lot in assessing and prioritizing risks to the organization.

Support could be improved since the response can be slow. There is always room for improvement to align with the latest content and technologies.

I have used the solution for three years.

The solution is stable. Anytime there is downtime or maintenance, Qualys ensures that we are well-informed with priority communications.

Scalability would be rated nine or nine point five out of ten. We have high satisfaction with this aspect.

Technical support response can sometimes be slow, leading to a rating of eight or nine out of ten.

Positive

I previously used a different tool. I switched to Qualys as it didn't have the same feature set.

The initial setup was straightforward. Deployment took two to three days.

The deployment was done by a different team, so I do not have specific details about the implementation team size.

I have used RapidSky before Qualys.

I would recommend Qualys VMDR because it ensures comprehensive coverage, including aspects like vulnerability management and PCI, providing good inputs and improvements over time.

I'd rate the solution nine out of ten.

In our DLP operations, we use the tool to address stability issues and implement fixes suggested by it. This helps manage risk levels and decide whether to fix issues or implement workarounds.

I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if tags aren't made.

The asset inventory management feature has improved our security posture, which is good. It was introduced recently, and we've just started using it. In terms of management, I believe it's better than what we were using before.

Qualys VMDR is good at handling vulnerability management trends, especially with its policy module. Qualys VMDR offers customizable labels that fit the organization's needs, unlike other tools. This is important for enhancing security and meeting compliance requirements.

There's a need to upgrade or fix the potential vulnerability rate. Around 20,000 potential vulnerabilities were showing in Qualys VMDR, but none of the other tools showed them. When we checked, it wasn't the case. Support explained that even small issues were being counted as vulnerabilities, causing issues in our audit. So, the security features could be improved to identify vulnerabilities accurately.

I have been working with the product for two years. 

The stability is generally good, but we did face issues during the pandemic due to connectivity problems with Qualys VMDR servers. There were syncing issues, and agents weren't getting updated. However, we later realized it was our issue because our software needed updating. We had to manually update the proxy settings, which Qualys VMDR should have done. We managed to tackle the challenge with the help of another team.

Support should be faster and more customer-friendly. We often have to review a lot of documentation for issues we're already aware of and follow basic steps repeatedly. Additionally, we must wait for Qualys VMDR personnel to move scans into debug mode, which can be time-consuming. Getting notifications or updates on these processes more quickly would be helpful.

Setting up the tool doesn't take long and doesn't require many people.

We have an annual contract for Qualys VMDR. I believe it's for either two years or five years.

I haven't personally done any integration, so I can't comment on it. However, I believe some integration was happening between Qualys VMDR and ServiceNow. Our asset management tool was also trying to integrate with Qualys VMDR, but I'm unsure about the details or how it works. I rate the overall product an eight out of ten. 

We use the solution for vulnerability management.

The solution's best features are scanning and vulnerability management. By using them, we can obtain all critical reports.

They should improve the solution's pricing. Also, they should enhance the authentication feature. Presently, we face issues while scanning multiple assets. In cases of heavy workloads, it must scan assets properly.

We have been using the solution for more than six years.

It is a stable solution.

It is a scalable solution. We have more than 50,000 solution users in our organization globally.

The solution's technical support is excellent and responsive.

The solution's initial setup is straightforward.

We have over 30 administrators managing the solution in our organization. In addition to installing the solution internally, we receive assistance from other vendors.

The solution is expensive.

I recommend the solution to others. It is excellent. We can detect and mitigate all the vulnerabilities using it.

I rate the solution as an eight.

Qualys has many products. However, the prominent one is for scanning the vulnerabilities on endpoints, including servers and desktops. The other can be for using multiple other products, like taking the certificate, inventory, and software inventory of endpoints through scanning. 

Additionally, we use the solution for web application scanning. When they have web applications, they can scan applications for various vulnerabilities and give recommendations.

Almost all of the features are great. We use Qualys for vulnerability scanning of servers and web application scanning. These are the two prominent features that we often use.

The initial setup is very straightforward. 

It's stable and quite reliable.

The product can scale. 

Technical support is helpful, and the product provides a good amount of training. 

Qualys has evolved a lot. It is one of the services that has evolved a lot, and we do recommend Qualys to the specs tent. 

However, their products are very modular, so for customers, they need to provide some roadmap on how the customer can utilize their products. For example, starting with vulnerability scanning, they need to show how they can extend their products for multiple other use cases. They need to do a better job of educating customer more.

There needs to be better documentation. 

Maybe their price scheduler could be made simpler.

It's expensive.

We've been using Qualys for a long time. I've used it for more than five years.

It is stable. It is reliable. The solution doesn't have any bugs or glitches, and it doesn't crash or freeze.

It's scalable. It's easy to expand. 

Many people use the solution. There are likely more than 10,000 users.

The usage is based on the business requirements. It all depends on the service offering.

They do offer a lot of support in the form of training for users. They also offer labs. The technical teams are reachable. Technical support is quite good with them.

Positive

This is an easy product to set up. It's not very complex to implement.

The deployment was very fast. We could do it in about a week's time. It can be done very quickly. There are just some configurations on the cloud, and you can handle the agent deployment using some deployment tools. 

We pay an annual licensing fee. 

Prices do vary. If it is for a standard solution, they are the best. If a company goes for some advanced solutions, like web scanning, it does become pricey. However, the basic solution is good. It's just the advanced solutions that drive up the price.

I am a consultant. 

I'd recommend the solution to others. 

I would rate the product ten out of ten.

We use this solution to manage compliance and to verify the gap between the policy defined by the company and the ones that are implemented in the system. We also use Qualys for vulnerability management of assets in the cloud or on-prem. 

The most valuable feature is the ability to run different capabilities with the same agent. With only one agent, we can have EDR, vulnerability management, compliance and some basic SaaS security capabilities.

This solution could be improved by extending the agent capabilities to different operating systems including Mac and Linux. We would also like the capability to easily check for vulnerability in assets in the IOTs. 

They have been adding additional features such as attack surface monitoring and intelligence to help managers detect additional risks. Adding intelligence is one of the most important features that we need.

We have been using this solution for two years. 

This is a stable solution. 

For a company with over 100,000 assets, there are challenges with scalability. 

We haven't often needed support from Qualys but when we have needed it, they have been quick to respond and resolve our issues. 

Positive

If we compare Qualys VM to other vulnerability management solutions like Tenable, Qualys is only for agents. Their on-prem capabilities are pretty limited so it is very easy to manage assets that are cloud connected, but if they are not cloud connected, it is challenging. Tenable is better at managing non-cloud connected agents.

The initial setup is straightforward. After the cloud tenant is available and the agents are installed, the first scans can be done in one to two days.

There is maintenance required for the agents but it is completely controlled by the cloud and is done automatically. There is a necessity for human intervention when there is a new agent or new feature that must be tested before it is implemented.

We implemented the solution in-house. 

Return of investment is difficult to assess because it's a tool that helps to reduce risks but doesn't have a direct feature on ROI.

It is a high cost product. Compared to the other solutions, it is around 15 to 20% higher in cost. Qualys VMDR has multiple features in addition to vulnerability management and there is an additional cost for these features. 

The initial setup is not straightforward and it's important to have the agent connectivity linked to the cloud and available all the time.

If you have assets that are not connected to the cloud, you will need help from a service provider or integrator because the introduction of passive scanning is not straightforward.

I would rate this solution a seven out of ten.

Qualys' main function is to scan IT systems. It does the scanning of computer systems.

Continuous Monitoring is excellent because it is entirely dependent on the agent, and the Agent Scan, is also quite good. 

I also like the asset tagging, asset grouping features, and the dashboard, because we can customize and create our own dashboard. That's quite good. 

The most recent is VMDR, which provides a comprehensive overview of how to detect, patch, and remediate specific vulnerabilities. That is also an excellent module.

The dashboard itself could be improved, while we can customize it, they can create different tabs where we can see the trending vulnerabilities, how many there are, or how many have been fixed, as in the most recent scan report, so that trend analysis is a little easier.

Aside from that, the solution itself is fairly generic in nature. What they can do is pretty much customize everything and provide a relevant solution for everything. For example, because Qualys has a Cloud Agent that scans a system's entire inventory. As a result, they can test their use cases to determine whether or not a vulnerability has been confirmed. If they can do so, they can also provide us with a straightforward solution to a specific problem rather than a generic one. That could be one area where they can improve. 

Qualys does not currently have an IoT, SCADA vulnerability assessment, they can significantly improve their IoT, SCADA, and ICS (Industrial Control Systems) vulnerability assessment technique. When you compare with Tenable SC it has more features than Qualys VM.

If you see power grids, large oil stations, they fall under SCADA and Industrial Control Systems. These systems are very different from standard IT systems. Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems.

I believe they can improve on the addition of devices. Assume I have two lakhs of devices that cannot all be added at the same time. For example, if I have two lakhs of devices, and two lakhs of those devices have a Cloud Agent, adding all of those devices at once is not easy. We have to add it 1,000 at a time, which takes a long time when there are two lakhs of assets to add. If we do 1,000 at a time, we'll have to do it for around two lakhs, which is quite difficult.

They can increase their frequency of working faster, similar to the time constraint they currently have. The second thing they can improve is the addition of assets. They can almost completely automate the process of adding assets, or they can increase the maximum number of assets that can be added in one go. They are only allowed to add 1,000 assets. If I want to add two lakh assets, it will be extremely difficult to do so by adding 1,000, at a time.

That is a fairly technical issue. Most of the false positives reported by Qualys or the inability to detect a cumulative patch update, if any, are the few things that they can improve and incorporate. 

As I previously stated, it would be extremely beneficial if they could implement scanning, vulnerability scanning of IoT systems, Industrial Control Systems, and SCADA devices.

I have been working with Qualys VM for approximately four years.

We have been using multiple Qualys modules, such as VMDR, Cloud Agent, AssetView, and Continuous Monitoring. The most recent version that we are using is 4.14.

It's reasonably steady. When we say stable version, there is also room for improvement in that Qualys will not be able to handle large amounts of data at once. When you do billions of scans, such as a scan for millions of devices, it becomes extremely slow, and gathering data and populating the report becomes extremely tedious. 

Scalability is quite good. We can pretty much rely on the tool. It is easy to scale. 

If the organization grows, we can pretty much scale it to most of the areas. The only problem is that they must primarily work on Industrial Control Systems and lightweight devices such as CCTV cameras, and lightweight devices. As a result, they are required to work in that field, otherwise, it is pretty good.

Based on my previous experience, there were approximately 300 or more users using Qualys in organizations with a population of more than two lakh people. Currently, I see that approximately 400 users are using it, and the size of the organization is significantly larger than the previous one.

We use this solution daily.

Technicals support is pretty good. Since I've been working in this, they've been friendly and straightforward, and we were able to get the most out of them.

We have suggested areas for improvement, and they have been working on them. They always make a good impression on us.

As a consultant, I've worked on a variety of projects in a variety of organizations.

The initial setup is simple and straightforward.

We initially had assistance from the vendor, but once we had a good understanding of it, we scaled it in our organization.

Because I've been using Qualys for quite some time, I was looking for a comparison of several solutions such as Tenable SC, Rapid7, InsightVM, and Tenable Nessus. I was curious to know if there were any other tools that were better than Qualys.

I was looking for more information about Tenable SC and wanted to compare it to Qualys in more detail, with parameters such as, how the false positives are detected in Tenable SC and how good it is in comparison to Qualys. In a similar manner, in comparison to Qualys, we learn about its usability, interface, and how user-friendly it is. Those are the few things I was looking for, and I'm still looking for more information about Tenable right now.

They have the ability to improve SCADA. SCADA stands for Supervisory Control and Data Acquisition, and IoT stands for Internet of Things scanning.

Recommending this solution would depend on the organization, the requirements, and the devices they have.

For a typical IT system, it is very good to go with this solution. Microsoft, Deloitte, and the majority of organizations still use it, it is pretty much good to go. But, once again, it is entirely dependent on how the organization is, what type of devices they have, and what kind of scans they would like to have, it is entirely dependent.

In a broad sense, it is a good solution to go with.

I would rate Qualys VM an eight out of ten.

Qualys VMDR is a vulnerability management and detection response tool. It belongs to the first generation of vulnerability assessment tools. It enables us to manually identify vulnerable keys and fix them. It is built as a cutting-edge continuous platform where we can detect and protect. With this product, we can respond to specific vulnerabilities, going beyond just using artificial intelligence features. We have implemented VMDR across our cloud, physical interfaces, endpoints, and log servers. It's a good digital product for our organization.

It has improved our organization in many ways. We needed to have a security solution that focuses on different types of things. We discussed budgeting for the cloud and the need for an alternative to taking care of malware. Additionally, we have to consider various attacks. Therefore, Qualys VMDR is a great tool that helps us improve.

The most valuable feature is automation.

Qualys VMDR is basically susceptible to false positives, and false negatives. We receive a lot of false positives in there. VMDR can be considered a complex solution, especially for enterprises with limited resources or organizations. It requires extensive knowledge as an engineer. So, when using this tool, you need to utilize other tools to remediate the false security issues.

So maybe it should also have the ability to automatically identify and address false positives. In additional features, an automated process for remediating false positives. We might be looking for new types of signatures that can help us identify and address specific issues.

I have been using Qualys VMDR for one last year. 

I would rate the stability an eight out of ten.

I would rate the scalability an eight out of ten.

It took us one month to set up.

I have seen an ROI.

The price is very reasonable, so you can definitely go with all the endpoints it offers.  

Just consider the licenses we have within VMware. They could replicate some of these features, which are used for premium customers. So, it might be useful to include those features in the subscription plans.

Overall, I would rate the solution a nine out of ten.