My main use cases for Red Hat Enterprise Linux (RHEL) are mostly just running applications, web servers, app servers, databases, etc.
Systems Administrator at a financial services firm with 10,001+ employees
Streamline workflows and enhance security with effective patch management
Pros and Cons
- "The simplicity of Red Hat Enterprise Linux (RHEL) benefits my company in general since we're under many audits and regulations that allow us to track any discrepancies we may find in the reports, as to remediate those vulnerabilities and apply the necessary patches so that we can be compliant with our systems."
- "Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk through our ability to patch quickly, with relatively fast reboot times, and the amount of changes applied that don't affect systems much, especially with patching, so everything works as designed with very little incompatibility issues."
- "Red Hat Enterprise Linux (RHEL) can be improved by offering more on the Ansible side, with more integration with Ansible Satellite and all their tools for a one-stop area that manages both vulnerabilities and image deployments in a workflow pipeline."
- "That said, there are others that are not just generally support specific to Red Hat, which is a problem."
What is our primary use case?
What is most valuable?
I don't have a preference on features of Red Hat Enterprise Linux (RHEL), as I appreciate many of them. While just getting into cloud, I'd say the best feature is YUM, DNF, and related tools, which are simple and easy to use and manage.
The simplicity of Red Hat Enterprise Linux (RHEL) benefits my company in general since we're under many audits and regulations that allow us to track any discrepancies we may find in the reports, as to remediate those vulnerabilities and apply the necessary patches so that we can be compliant with our systems.
Red Hat Enterprise Linux (RHEL) helps me solve pain points through vulnerability management, and its Satellite has been a really good tool to help us track vulnerabilities as well as patching the server.
We are hybrid, so we deploy Red Hat Enterprise Linux (RHEL) both in the cloud and on-premise. For our cloud needs, we use both Azure and AWS. We have a good track record with Red Hat Enterprise Linux (RHEL) and security, due to their ability to produce Day 1 patches, quick responses, and great customer support when we face problems.
When it comes to provisioning and patching, we usually manage our Red Hat Enterprise Linux (RHEL) patching in a monthly cycle, using Ansible to help update our monthly downloads from Red Hat Enterprise Linux, move it to our satellite, and then push it out to our servers.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy. We mostly use both Windows and Red Hat, making it our primary Linux operating system for applications, and we've been using the Red Hat images that we've created for cloud, deploying them there with the necessary utilities and applications.
I assess the knowledge base offered by the Red Hat Enterprise Linux (RHEL) system fairly positively, especially for support questions, however, the only issue I have is that often, you have to log in with your provider ID; in some cases, I understand. That said, there are others that are not just generally support specific to Red Hat, which is a problem.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk through our ability to patch quickly, with relatively fast reboot times, and the amount of changes applied that don't affect systems much, especially with patching, so everything works as designed with very little incompatibility issues.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by offering more on the Ansible side, with more integration with Ansible Satellite and all their tools for a one-stop area that manages both vulnerabilities and image deployments in a workflow pipeline.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since Red Hat 4, which was a long time ago.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
What do I think about the stability of the solution?
Its stability and reliability are fair and stable, with not too many issues encountered as long as no one is messing with the kernel configuration.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales really well with the growing needs of my company, as long as we have licenses.
How are customer service and support?
I find customer service and technical support for Red Hat Enterprise Linux (RHEL) better than most; it's good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Red Hat Enterprise Linux (RHEL), we were using SUSE Linux, starting originally with Red Hat, then switching to SUSE 10 and 11, and ultimately switching back to Red Hat 7.
How was the initial setup?
My experience with deploying Red Hat Enterprise Linux (RHEL) has gotten easier over the years, especially with Ansible, as it has become more automated, replacing a lot of the tasks we used to do by command-line interface with more Ansible playbooks and workflows.
What was our ROI?
From my point of view and a technical perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the ease to spin up the instances and the fact that many people still prefer the command-line interface, which has significantly less overhead than a Windows system.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL), I'm not really involved with the budget, however, it seems to be okay for what we currently have.
Which other solutions did I evaluate?
A while ago, we considered SUSE and looked at Ubuntu before we ended up choosing Red Hat Enterprise Linux (RHEL) as our solution.
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
To make it a ten, Red Hat Enterprise Linux (RHEL) would need to allow systems to remain operational even if licenses expire, especially on a virtualized platform, and perhaps also improve Ansible integration.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
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Team manager at Evertec
Ensures security compliance and enables elastic growth with seamless scalability
Pros and Cons
- "Every time we have to work on a case with customer service and technical support, the response is fast."
- "My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent."
- "Red Hat Enterprise Linux (RHEL) can be improved by making it lighter."
- "Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images."
What is our primary use case?
We use Red Hat Enterprise Linux (RHEL) to run our web servers and application servers, and in some cases database servers. It is our primary operating system, and the majority of our servers run Unix, especially Linux.
How has it helped my organization?
The virtualization in Red Hat Enterprise Linux (RHEL) benefits my company as the web servers and application servers allow us to grow and be elastic about our loads and costs.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve everything, from security compliance to running the core infrastructure of the company.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the virtualization.
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations. We upgraded from version seven to nine recently, first from seven to eight, then to nine. Security requirements were a consideration when we were choosing Red Hat Enterprise Linux (RHEL) in the cloud.
The reason security was a consideration is that primarily we're dealing with the container section of Linux shops. The core of the OS cannot be touched or hacked, especially when it comes to financial transactions. When dealing with financial transactions, we need to keep certain aspects more secure, such as PCI compliance.
My team works directly with kernel patching on a monthly basis, and it's excellent; we always get the fixes for any vulnerabilities, which we have to keep up with based on the financial transactions. We need to keep up with the security patches.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While I don't have a specific number, Red Hat Enterprise Linux (RHEL) has definitely helped in being more stable than other operating systems. When we had other operating systems, we experienced a lot of general panic with infrastructures such as older HP-UX. Red Hat Enterprise Linux (RHEL) is definitely more stable than that.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since 2003.
What do I think about the stability of the solution?
My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company excellently, and that is one of the reasons we use it. We scale on a day-to-day basis using the virtualization, which allows us to add resources if we have a new client tomorrow.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy as we have some legacy systems that we maintain both on-premise and elsewhere. We offer services that are not for the area where we work, which allows us to offer a better response to our clients that are further away, using Azure and different regions for them, so our Red Hat Enterprise server is closer to them instead of having it here.
How are customer service and support?
Every time we have to work on a case with customer service and technical support, the response is fast. Usually, I send the information, and they have something for me within hours, sometimes even minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions while using Red Hat Enterprise Linux (RHEL). We have different kinds of operating systems for different clients or solutions, and while we still prefer Red Hat Enterprise Linux (RHEL), our goal is to standardize between AIX and IBM.
We use Windows, which is challenging. We have AIX, which we run within the IBM Z environment. AIX is good, however, the hardware is not optimal, and there's a license for the hardware that is especially used for databases such as Oracle, where you need to license a whole mainframe just to run it.
What was our ROI?
From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is interoperability and the ability to automate a lot of the processes, from scratch to day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) has been a journey. Licensing for on-premise was different; you have your license for the hardware you're using. When doing it for the cloud, it's more of a subscription-based system. It's been variable with different pricing; we still prefer the older way.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
Flag as inappropriateBuyer's Guide
Red Hat Enterprise Linux (RHEL)
September 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Team Lead, Linux Systems & Tools at a tech vendor with 5,001-10,000 employees
Achieved increased performance and minimal downtime through robust configurability
Pros and Cons
- "Flexibility and ease of use are great."
- "When we switched from Windows to Linux, we got about an instant 20% increase in performance, which was a very big deal."
- "The improvements for Red Hat Enterprise Linux (RHEL) that I suggest are mainly around increasing reporting on how patches are applied as it all revolves around Satellite."
- "The improvements for Red Hat Enterprise Linux (RHEL) that I suggest are mainly around increasing reporting on how patches are applied as it all revolves around Satellite."
What is our primary use case?
Our main use cases for Red Hat Enterprise Linux (RHEL) are running application servers, specifically database servers, and caching servers for our applications.
How has it helped my organization?
Many features benefit my company by ensuring the uptime is really great.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve pain points. It is much more configurable, increases our performance, allows us more flexibility in management, and the automation for it is much greater.
It is very stable.
Flexibility and ease of use are great. I'm very familiar with it and I have a good team. It allows us to manage it with very little downtime.
When we switched from Windows to Linux, we got about an instant 20% increase in performance, which was a very big deal.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the way the disk management works. I appreciate the fact that it's all text-based.
My assessment of Red Hat Enterprise Linux's (RHEL) built-in security features is that the security is fine.
All of our systems are internal, so a breach would have to go through firewalls and other protections before reaching the system. We do patch them regularly and scan them for vulnerabilities, running the ADE product on them among others.
What needs improvement?
The improvements for Red Hat Enterprise Linux (RHEL) that I suggest are mainly around increasing reporting on how patches are applied as it all revolves around Satellite. Any product that Red Hat is developing to help with patch management would be awesome, and that's my biggest pain point. I would like to see better reporting on automated jobs, and once Red Hat Insights gets looped to Satellite and on-prem, I'd like to be able to take advantage of that.
For how long have I used the solution?
At this company, we've been using Red Hat Enterprise Linux (RHEL) for six years. I have personally been using it for 15 to 20 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) has definitely helped to mitigate downtime and lower risks. As far as I know, we've not had a service outage with Red Hat in six years. We've had system outages if all systems fail, since we produce a high availability setup, Red Hat has been very stable, and there's been no unplanned downtime.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company very well, as we've been able to maintain our footprint with an increase in performance. This allows us to actually do more work with the same amount of resources.
How are customer service and support?
I haven't had to open very many cases with customer service and technical support. The documentation is excellent, and the few cases I've had were solved within a few minutes, with one exception regarding NFS, which wasn't their fault.
I would rate the customer service and technical support a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We switched from Windows to Linux.
What about the implementation team?
Deploying is very easy. We run everything via virtual machines. We create a Red Hat template, and then we use Ansible to configure it from there. So we have a generic template we deploy and actually give the machine an identity to use Ansible. I can deploy a system from start to finish in about an hour.
What was our ROI?
The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is the ability to get an increase in performance, which allows us to not have to scale our hardware so fast.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing is that we get a very good deal through our third-party VAR or reseller.
I don't deal much with the pricing. I do know the price of some things, such as the AP platform, which allows us to migrate off other solutions that are substantially higher.
Which other solutions did I evaluate?
I have considered other solutions apart from Red Hat Enterprise Linux (RHEL), specifically evaluating Oracle Linux in the beginning. Between the price considerations, as they claim to be bug-for-bug compatible, it's questionable, however, the price of Red Hat Enterprise Linux was substantially lower than Oracle's, even though they claim it's free.
What other advice do I have?
We generally don't use SELinux since it causes more problems for us than it solves.
I actually recommend Red Hat Enterprise Linux (RHEL) to everybody. It's a solid product, and I stake my reputation on it.
If anybody wants to learn Ansible next year, this is a good platform to use.
Our upgrade or migration plans to stay current include rolling out Red Hat 10 as soon as it's available and once we get an antivirus product that's supported on Red Hat 10. My thought is that we'll probably try to test Image Mode to see if that works for us, as it may simplify our monthly process to keep things in sync.
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a nine.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
Flag as inappropriateProvides strong security controls and customization options for internal cloud application hosting
Pros and Cons
- "Compared to other OSs, stability has been solid."
- "Red Hat Enterprise Linux (RHEL) provides a certain base set of security features and capabilities that we have found other flavors of Linux do not provide or are required by governmental agencies to meet CMMC controls."
- "One of the pain points we have found is that for Windows systems, it is pretty easy to domain join those in a federated model. It seems we have to either have a third-party product or it is not quite as straightforward to domain join Linux OSs. This would be something that could potentially be smoother in the future."
- "It seems we have to either have a third-party product or it is not quite as straightforward to domain join Linux OSs."
What is our primary use case?
We provide a hosting platform on which internal business applications will want to host their applications. Depending on what our internal app teams want to use to host their applications, some may want to host on Red Hat Enterprise Linux (RHEL). These are the main use cases that we deal with - app teams hosting their applications in our hosting platform for internal use.
What is most valuable?
From a consumer preference perspective, we have folks who prefer options for teams to host their environments in the cloud. It feels there is more security with the product and more configuration customization that app teams appreciate. Certain vendors require that Red Hat Enterprise Linux (RHEL) specifically be used, which helps in those cases.
Red Hat Enterprise Linux (RHEL) provides a certain base set of security features and capabilities that we have found other flavors of Linux do not provide or are required by governmental agencies to meet CMMC controls. The security controls that go above and beyond other types of Linux, along with the manageability from an enterprise perspective, make it valuable.
What needs improvement?
One of the pain points we have found is that for Windows systems, it is pretty easy to domain join those in a federated model. It seems we have to either have a third-party product or it is not quite as straightforward to domain join Linux OSs. This would be something that could potentially be smoother in the future.
The knowledge base would be more helpful if it was more easily searchable. There might be opportunities to leverage AI for being able to search the knowledge base and articles more effectively.
For how long have I used the solution?
We have been using the solution for about 12 years now.
What do I think about the stability of the solution?
Compared to other OSs, stability has been solid.
What do I think about the scalability of the solution?
It has scaled very well. We have not experienced any scaling issues from our perspective.
How are customer service and support?
I have not had to directly engage customer support. Mmy team has not provided any issues or complaints when they have had to reach out to support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried using CentOS type Linux or Amazon Linux. However, Red Hat Enterprise Linux (RHEL) checked the compliance and security features much better than those product offerings.
How was the initial setup?
We have been actively moving systems from on-premises into the cloud since 2017, including moving Red Hat Enterprise Linux (RHEL) versions to newer versions in the cloud.
It is pretty easy to deploy. The main challenge is domain joining it at the end, however, we have not had many issues with getting things STIG hardened, which is welcome when it comes to the OS itself.
What about the implementation team?
We are deploying everything via automation using the Ansible product. Everything is deployed leveraging Ansible, and we have a desired state config post-deployment that provides post-permission hardening.
What was our ROI?
Based on our latest agreement, we are seeing cost savings and optimizations.
What's my experience with pricing, setup cost, and licensing?
I wasn't too involved in those discussions. For the most part, our sourcing team carried the heavy burden of negotiating the licensing agreements and similar matters.
What other advice do I have?
Depending on your use case and compliance requirements, take a good look at all the different flavors of Linux and you will probably recognize that Red Hat Enterprise Linux (RHEL) is going to check the boxes much smoother and easier than some of the other versions or implementations. It will save time.
On a scale of one to ten, I rate this solution a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 19, 2025
Flag as inappropriateDevops at Proton Technologies
Consistent reliability and seamless integration have streamlined workflows
Pros and Cons
- "For high producers, having a reliable system that doesn't require extra steps or workarounds is crucial."
- "By not breaking or causing problems, Red Hat Enterprise Linux (RHEL) saves time, headaches, money, anguish, fees, violations, and penalties."
- "The only thing I can think of is the RHEL AI, which has only been announced for a couple of months, so I'm still sorting it out. The way that gets implemented will be very key to the future of the company and the stack."
- "Additionally, it seems to only save a few minutes of typing in the terminal."
What is our primary use case?
I use OpenShift as part of my system because most clients require it. I work as a forward engineer. For ten years, I've worked for companies where I'm deployed to their site to do one-day to six-month projects, similar to Geek Squad for coding. My specialty is architecture, so I've used Red Hat Enterprise Linux (RHEL), mostly Ansible and OpenShift. In instances where I'm working with a VPC directly and everything runs Linux and I'm running RHEL, I'll have some workloads. However, I don't manipulate the OS itself. I use the tools built on top of it.
My specialty is finance and medical, so with Red Hat Enterprise Linux (RHEL), it's all hybrid. Those two sectors have significant compliance requirements, especially medical. I do many hybrid clouds and must build two or three redundancies. That's why all of the nuances of the Red Hat platform stand out to me in a way it wouldn't for someone else. For example, in a hospital system, they have emergency generators for power. The same concept applies to data, HIPAA, and transferring. I notice things that others may not. It means I'm always concurrently running two or three clouds for disaster recovery for compliance. All of the clouds have nine nines, 11 nines, whatever they're marketing now for reliability, but the time from start to production, the shorter that is, and the better it plays with the rest of my tools and system, the better. Red Hat really excels at that.
How has it helped my organization?
The main benefit is time savings, which is something that can't be easily quantified. By not breaking or causing problems, Red Hat Enterprise Linux (RHEL) saves time, headaches, money, anguish, fees, violations, and penalties. This becomes apparent when teams are happy to use a tool that doesn't slow them down. For high producers, having a reliable system that doesn't require extra steps or workarounds is crucial.
What is most valuable?
There are two big pain points that Red Hat Enterprise Linux (RHEL) helps me solve. First, Red Hat being interoperable and not taking a side is humongous. Every other platform has tricks and questionable behaviors for lock-in. RHEL is the only platform I don't have issues connecting. Everyone is running hybrid multi-cloud environments, so the fact that others make their products purposely not work with others is obnoxious. As a professional who has made money making APIs and connectors, those companies being stubborn benefits me financially. However, from an efficiency or executing on an idea standpoint, it's frustrating. The fact that Red Hat isn't that way is excellent.
The second aspect I really appreciate, and I don't think they get credit for this, is how Red Hat's interfaces, design choices, and options work very well for producers. For example, Amazon Web Services' approach is to add 200 features a year. They throw everything at the wall to see what sticks, resulting in a confusing experience when logging in, using CLI, or setting up a bastion host into VPC with PEM keys. On the other side of the spectrum, some clouds are too simple. Red Hat hits the perfect balance.
What needs improvement?
The only thing I can think of is the RHEL AI, which has only been announced for a couple of months, so I'm still sorting it out. The way that gets implemented will be very key to the future of the company and the stack. Until I listened to the seminar, I wasn't even sure what RHEL AI meant. What I understand now is that RHEL AI is the regular RHEL with pre-installed, AI-specific tools and tooling. That's fine, but as a company, they should make that more obvious. Additionally, it seems to only save a few minutes of typing in the terminal. It sounds similar to how people took Ubuntu and made flavors, where they changed two apps and called it a distro. Red Hat should make something actually different because they have that capability, and users would definitely use it. The AI implementation is the future, and it's just a matter of how that gets used.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for production for approximately five to six years.
What do I think about the stability of the solution?
I have extensive experience with stability issues in Linux systems. Since 2017, I have run Debian derivatives on my personal machines. However, for work, it's always RHEL. The built-in security, secure groups, and overall architecture make it a more robust and stable system. Linux did not become stable for home users until after COVID, when everyone was at home fixing issues. RHEL's advantage lies in its architecture - it's harder to break the system due to its notifications, invisible files, and pre-reboot checks.
Red Hat Enterprise Linux (RHEL) solves stability problems in two ways: the architecture of the software stack is exceptionally stable, minimizing downtime and risk, and when issues occur, the recovery time is minimal. Using OpenShift, I can spin up new instances quickly and seamlessly.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively. An OS by itself doesn't determine a company's success or failure; it's about the usage. While Windows, Linux, and Mac have their differences, they share basic components such as a kernel and a user interface. RHEL excels in stability, preventing system crashes even when inexperienced users interact with files, which saves time, money, equipment replacement costs, and prevents employee downtime.
How are customer service and support?
I have had limited experience with Red Hat Enterprise Linux (RHEL) customer service and technical support. I've used email support, which is efficient and quick. I once needed phone support while working in a data center basement without internet access. I called RHEL for assistance, and the service was excellent. I've had no issues with Red Hat or IBM service, whether it's resolving login issues via email or getting help with critical situations in front of clients.
How would you rate customer service and support?
How was the initial setup?
My experience with the deployment of Red Hat Enterprise Linux (RHEL) tends to work well. Due to the nature of my work, I rarely build from scratch. I typically join existing projects to iterate upon or fix something. I'm not usually the decision-maker, though I can influence clients through my expertise and trust. The migration path is relatively smooth, even when jumping two versions, and it doesn't break everything.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing of RHEL are reasonable. While some people complain about the subscription model, I understand and accept it.
Which other solutions did I evaluate?
The main difference between other solutions and RHEL is configuration and security, which helps maintain stability. Since RHEL is used on web servers, both public-facing and internal, security is crucial. While any modern OS can run without crashing, RHEL's advantage is its resilience against external threats and operations that might compromise other systems.
What other advice do I have?
RHEL is a reliable solution that saves users from numerous technical headaches, though these savings aren't easily quantifiable. The system's reliability speaks for itself.
My advice is to dive in and use it. There are no gotchas with RHEL. There's a large ecosystem, many knowledgeable users, and a strong community.
My review rating for Red Hat Enterprise Linux (RHEL) is nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 28, 2025
Flag as inappropriateAnsible Technical Lead at a computer software company with 1,001-5,000 employees
Support for managed services has optimized operations and strengthened security compliance
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) helps us solve pain points by allowing us to offer support for our managed services, including very high service-level agreements in terms of availability and everything around CVEs, which is also what most of our customers are interested in."
- "The stability and reliability of Red Hat Enterprise Linux (RHEL) are very good."
- "Red Hat Enterprise Linux (RHEL) could be improved slightly even though the new RHEL 10 just came out and there are many helpful features in it. For instance, while Image Builder is good, improving the image mode could be beneficial, although it might have already been improved in RHEL 10."
- "For using third-party software, such as security scanners or patch management systems not from the Red Hat family such as Azure Patch Management, sometimes there could be improvements regarding support, as it can take a year or one and a half years to receive support for certain RHEL major versions, so partnerships on the Red Hat side and collaborations with Microsoft would help."
What is our primary use case?
Our main use cases for using Red Hat Enterprise Linux (RHEL) revolve around building managed services, as all of our Linux workload runs on Red Hat, and there isn't a different Linux distribution in our company. For most customers, it really depends, as we handle all kinds of business applications basically.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve pain points by allowing us to offer support for our managed services, including very high service-level agreements in terms of availability and everything around CVEs, which is also what most of our customers are interested in. The features of Red Hat Enterprise Linux (RHEL) will benefit our company by addressing certain customer use cases we haven't explored yet, particularly with functionality rollbacks and making patch management a bit easier. As we are moving a lot to cloud-native technology, having a similar approach for our Linux operating system as we have for cloud resource orchestration containers is very useful, especially since the German market is a bit slower than the US market.
To manage our Red Hat Enterprise Linux (RHEL) systems regarding provisioning and patching, we use Ansible and also Red Hat Satellite as we are a Red Hat partner, and we are very satisfied with that management experience.
I am really excited about the new Red Hat Enterprise Linux (RHEL) 10 and the Image Builder, which are the features I most appreciate and am definitely going to check out.
We consider security requirements a top priority due to the highly regulated nature of the German market and the sectors we work with, including automotive and financial institutes, so it really depends on the customers, however, having a secure operating system is crucial.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy by allowing us to deploy virtual machines in both clouds without really feeling the difference between a private or public cloud.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is pretty good and we use it heavily. We also contribute to it by raising issues so that they may be solved and verified.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved slightly even though the new RHEL 10 just came out and there are many helpful features in it. For instance, while Image Builder is good, improving the image mode could be beneficial, although it might have already been improved in RHEL 10.
Additionally, for using third-party software, such as security scanners or patch management systems not from the Red Hat family such as Azure Patch Management, sometimes there could be improvements regarding support, as it can take a year or one and a half years to receive support for certain RHEL major versions, so partnerships on the Red Hat side and collaborations with Microsoft would help.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) internally for our managed services functions and for our customers since it became available. We are a partner of Red Hat where we do consultancy and resell RHEL and Red Hat Ansible, making the answer to this question complicated since we have been using it for about five and a half years.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) are very good.
What do I think about the scalability of the solution?
Regarding scalability, Red Hat Enterprise Linux (RHEL) scales very well for our company needs.
How are customer service and support?
Customer service and technical support for Red Hat Enterprise Linux (RHEL) are very good, as we are a platinum partner with some benefits. That said, even the regular customer support is most of the time very sufficient.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use another solution before Red Hat Enterprise Linux (RHEL) in my company.
How was the initial setup?
My overall experience when deploying Red Hat Enterprise Linux (RHEL) is simple.
We deploy RHEL in both the cloud and on-premise, utilizing a hybrid cloud strategy.Security requirements are definitely a consideration when choosing Red Hat Enterprise Linux (RHEL).
I have been involved in upgrades or migrations of Red Hat Enterprise Linux (RHEL), especially during the significant shift from RHEL 7 to 8, which included many upgrades and migrations.
We have many customer projects where customers use us as consultants to migrate from other Linux distributions.
For the Red Hat internal migrations, we use the tool 'convert2rhel' all the time.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is stability, which benefits both us and our customers, since we do not have to use as many human resources to administer those machines.
What's my experience with pricing, setup cost, and licensing?
I don't have too much to complain about pricing, setup costs, and licensing since we handle everything via a distributor in Germany and we work closely with them on Red Hat Enterprise Linux (RHEL).
Which other solutions did I evaluate?
I did not consider another solution while using Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten. To make it a ten, improving the ecosystem with more support from third-party software would help.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Last updated: May 22, 2025
Flag as inappropriateSystem Administrator at a manufacturing company with 10,001+ employees
Usability and integration lead to efficient cross-site management
Pros and Cons
- "One of the features I appreciate the most about Red Hat Enterprise Linux (RHEL) is the usability and satellite integration across multiple sites, which helps us significantly."
- "Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk in our environment; I've only been integrated with it for the last two years and we haven't seen any specific issues caused by Red Hat or Linux itself relating to downtime."
- "Red Hat Enterprise Linux (RHEL) could be improved by incorporating some of the third-party repositories, as different repos might show more options than one would get with a base builder for Red Hat, so having the choice to include those during install would be beneficial."
- "Red Hat Enterprise Linux (RHEL) could be improved by incorporating some of the third-party repositories, as different repos might show more options than one would get with a base builder for Red Hat, so having the choice to include those during install would be beneficial."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) include application support.
How has it helped my organization?
Features benefit my company by allowing for cross-site administration, creating a solid baseline across our different environments and using Satellite for cross-site management.
What is most valuable?
One of the features I appreciate the most about Red Hat Enterprise Linux (RHEL) is the usability and satellite integration across multiple sites, which helps us significantly.
Many of my current pain points are related to the automation portion with having Ansible building. I have been involved in upgrades or migrations for Red Hat Enterprise Linux (RHEL), specifically for RHEL 7.
We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite and Ansible combined, which automates all of our patches, meaning the server administrator doesn't necessarily have to do anything beyond checking online to ensure that automation is performing as expected.
For the compliance part in government environments, Red Hat Enterprise Linux (RHEL) is compliant with their cyber policies, and it has extensive integration for that. There are also Ansible templates being built up.
My upgrade or migration plans to stay current involve moving from RHEL 8 to RHEL 9, if not RHEL 10, as I know that RHEL 8 reached its end of support life a few years ago, so we do have some work to do while trying to stay on top of releases and upgrades.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk in our environment; I've only been integrated with it for the last two years and we haven't seen any specific issues caused by Red Hat or Linux itself relating to downtime.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved by incorporating some of the third-party repositories, as different repos might show more options than one would get with a base builder for Red Hat, so having the choice to include those during install would be beneficial.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for the last six to seven years for the company, and personally, even longer.
What do I think about the stability of the solution?
I haven't seen any issues with the stability and reliability of the platform; we've been building up and tearing down our OpenShift environment frequently, and it consistently comes up and down and repairs itself.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as we're now utilizing OpenShift to deploy applications, databases, and other resources in a containerized environment, which reflects the direction the world is heading towards in terms of containerization.
How are customer service and support?
I am not involved in pricing, setup costs, or licensing, but I can say the contract deal we have with Red Hat seems pretty fair, along with the support they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did consider other solutions in our journey, particularly looking into OpenShift, however, Red Hat is probably our number one choice.
How was the initial setup?
The initial setup has been straightforward. We didn't have challenges. On top of that, you have the automation. It's getting easier. They continuously build in more tools and more automated processes so we can spin up the VMs easily.
We have been involved in migrations - specifically, RHEL 7 and Linux. The lead process is relatively straightforward.
What was our ROI?
For me, the biggest return on investment when using this product is automation.
What's my experience with pricing, setup cost, and licensing?
While I am not involved in pricing or licensing, my understanding is that it's a pretty fair contract deal that we have with Red Hat and the support that they provide.
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
Flag as inappropriateEngineer at a healthcare company with 10,001+ employees
Supports seamless container hosting and simplified configuration through automation integration
Pros and Cons
- "The fact that we also use a Red Hat-based container product platform, OpenShift, means it has everything needed to run on OpenShift."
- "RHEL simplifies container hosting and offers excellent integration with automation tools like Ansible, making configuration management more straightforward."
- "RHEL is a pretty polished product, however, if it becomes more mainstream compared to other Linux distributions and if more people adapt it, it would be used as a much more universal product. This would make it easier for people to adapt to RHEL."
- "RHEL is a pretty polished product, however, if it becomes more mainstream compared to other Linux distributions and if more people adapt it, it would be used as a much more universal product."
What is our primary use case?
We mainly use Red Hat Enterprise Linux (RHEL) to host containers.
RHEL makes things easier for hosting containers and has really good integration with automation tools such as Ansible, which makes configuration management easier. Those were the two areas where RHEL helped us significantly.
We haven't used Lightspeed yet; however, we are focused on containers. It's pretty seamless, and RHEL made it much easier for us to get things running when we moved. We were initially on PCF, Pivotal Cloud Foundry, and now we are on OpenShift.
How has it helped my organization?
RHEL made development much easier, and we use it as a testbed to run our containers before moving them to OpenShift.
What is most valuable?
RHEL simplifies container hosting and offers excellent integration with automation tools like Ansible, making configuration management more straightforward. They have really good support, helping me adapt more easily because I already had a good understanding from working on open source technologies.
I find Lightspeed to be the most valuable feature about RHEL. It makes troubleshooting much easier. It's an LLM similar to ChatGPT, allowing me to query what my exact command is, and it provides me with that.
RHEL supports many different container runtimes and packages, making our job pretty easy to build images for developers to use on our container platform. Using RHEL as a base image simplifies our work compared to other options, as it comes pre-packaged with many necessary features.
The fact that we also use a Red Hat-based container product platform, OpenShift, means it has everything needed to run on OpenShift.
What needs improvement?
RHEL is a pretty polished product, however, if it becomes more mainstream compared to other Linux distributions and if more people adapt it, it would be used as a much more universal product. This would make it easier for people to adapt to RHEL.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for four years.
What do I think about the stability of the solution?
I would assess the stability and reliability of RHEL as good. I faced some issues due to the underlying platform on which they were hosted, but I didn't encounter problems with RHEL itself. Whenever we have issues, we have good Red Hat support, so it's very reliable.
What do I think about the scalability of the solution?
I assess RHEL's scalability as pretty robust. Most of our footprint is on the cloud, and any new VMs we spin up happen quickly because of how easy it is to set up RHEL. Combining that with the capabilities of Ansible makes scaling up pretty easy on demand.
How are customer service and support?
I evaluate customer service and technical support as excellent.
They have a tiered structure for outage severity and type of environment, which is great. My experience has been positive, and we also had vendor engagements with Red Hat when implementing new solutions, with an engineer and architect helping us set things up. That was a really good learning experience for me as well, so my overall experience has been positive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting RHEL, I used other distributions of Linux. I worked on Ubuntu and SUSE, and I even worked on some personal projects with Kali Linux. Every distribution has its pros and cons, but for an enterprise-level solution, I feel RHEL is a much better option because of the support it provides.
How was the initial setup?
Security requirements were 100% a consideration in choosing RHEL in the cloud. Our company has its own setup with images we use, with our own vulnerability checks before pushing it. RHEL qualifies as one of the software solutions that has been vetted, and we use it as one of our primary operating systems.
What was our ROI?
Red Hat Enterprise Linux (RHEL) has provided a return on investment of 100%.
What's my experience with pricing, setup cost, and licensing?
I haven't worked on the RHEL side regarding pricing, setup cost, and licensing, however, I have worked on the OpenShift side. The pricing is competitive, especially when compared to our last vendor, PCF, which became quite expensive after being acquired by Broadcom. That's another reason why we started moving to RHEL.
Which other solutions did I evaluate?
In my current company, RHEL had a mature environment before I joined, but in one of my previous jobs, we chose between SUSE and RHEL. We felt RHEL was a much more polished option because of its larger user base and extensive knowledge catalog.
What other advice do I have?
For other organizations considering RHEL, my advice is that if your organization is operating at scale and requires good support, RHEL is a great product.
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 19, 2025
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