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Franklin Moncayo - PeerSpot reviewer
President/ Owner at a photography company with 11-50 employees
Real User
Top 5
Jun 19, 2025
Security and performance improve transaction handling and deployment efficiency
Pros and Cons
  • "Red Hat Enterprise Linux is known for its performance, ease of deployment, and flexibility."
  • "I rate Red Hat Enterprise Linux as ten out of ten."
  • "The valuable features of Red Hat Enterprise Linux (RHEL) for on-premises are its flexibility and compatibility; it works exceptionally with JBoss."
  • "The price for Red Hat Enterprise Linux is more expensive than other operating systems, especially when compared to other cloud versions."
  • "The price for Red Hat Enterprise Linux is more expensive than other operating systems, especially when compared to other cloud versions."
  • "In the last years, we have tried to quote a project using JBoss, but the license on cloud was cheaper than the on-premise license."

What is our primary use case?

I use it for a commercial platform for a bank in Ecuador. We have a product development for development in JBoss. We can have multiple channels on the left side in TBM and ES. 

I have a product in development that serves as middleware. We have multi-channel on the left side and multi-database on the right side. We don't use an AMQ yet. It's broad.

What is most valuable?

The valuable features of Red Hat Enterprise Linux (RHEL) for on-premises are its flexibility and compatibility; it works exceptionally with JBoss. 

We find that the performance of Red Hat Enterprise Linux (RHEL) is very good, and the deployment is very easy. On YouTube, for example, they processed nearly 10 million transactions over nine years. 

Security is important, and it performs efficiently and is confident compared with a firewall and WAF, or whatever you use as a firewall to protect our deployments. Red Hat Enterprise Linux (RHEL) helps with uptime and security; with every deployment, we evaluate security and apply vulnerability scanners, covering every vulnerability without any problem.

What needs improvement?

I don't know where Red Hat Enterprise Linux (RHEL) can improve; I just know that I don't use the cloud version, but I know the price, and I think it has many similar features to use JBoss with old features. 

In the last years, we have tried to quote a project using JBoss, but the license on cloud was cheaper than the on-premise license.

For how long have I used the solution?

I have used the Red Hat Enterprise Linux (RHEL) operating system since 2016.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

How are customer service and support?

I use documentation and community forums for Red Hat Enterprise Linux (RHEL). There's plenty of knowledge in many forums, and when I have trouble, I can find a lot of support on the web; there is a lot of information we can find.

Depending on the support I have to use, we didn't have a problem; we have a local reseller who helps with the Red Hat Enterprise Linux (RHEL) support directly. We use a partner for direct support with Red Hat Enterprise Linux (RHEL). Our business in Ecuador is a local partner, and the name of the partner business is ASAP. Mr. Jimmy Rodriguez provides support and attends to our needs very efficiently.

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) is more expensive compared with WebLogic, and I prefer JBoss against WebLogic. The main differences between the Red Hat Enterprise Linux (RHEL) operating systems and Windows and Solaris are concerning performance; the best performance is in the order of Linux, Solaris, and then Windows.

What other advice do I have?

Achieving security standard certification is necessary for my business, and I'm always recommending Red Hat Enterprise Linux to my clients. 

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Last updated: Jun 19, 2025
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SyedAamir - PeerSpot reviewer
Project Manager at a consultancy with 10,001+ employees
Real User
Top 20
Jun 13, 2025
Reduces downtime and works well for enterprise deployments
Pros and Cons
  • "It enables customers to deploy any type of application. A lot of enterprises are moving to the Linux environment from the Windows environment. When it comes to development, it saves time because, unlike Windows, you don't require a lot of different things and licenses."
  • "When it comes to development, it saves time because, unlike Windows, you don't require a lot of different things and licenses."
  • "There is one feature that could significantly enhance our time to market: enabling AI capabilities. For instance, if you have a fleet of Red Hat Enterprise Linux (RHEL) servers, potentially thousands running, they can incorporate a built-in agent that monitors key metrics. This agent would allow us to easily query and track the CPU and memory status of all clusters. Instead of generating traditional reports through Insights, we could leverage AI to curate this information directly."
  • "Insights is specific to individual clusters and does not offer a single pane of glass for multi-cluster environments."

What is our primary use case?

Our use cases for Red Hat OpenShift revolve around telco environments, where we deploy telco applications using container microservices architectures. We have around 32 to 35 OpenShift clusters, with multiple worker and master nodes running on them, totaling more than 500 nodes across pre-production, test, and various production environments. We onboard different applications onto these OpenShift clusters, which primarily operate in private data centers on bare metal rather than in VMs, since the motive of this client project is to align the telco environment with a cloud-native approach.

What is most valuable?

It enables customers to deploy any type of application. A lot of enterprises are moving to the Linux environment from the Windows environment.

When it comes to development, it saves time because, unlike Windows, you don't require a lot of different things and licenses.

I appreciate the features of OpenShift, particularly its built-in capabilities such as operators and integration with multiple identity providers. Operators eliminate the need for creating helm charts, and considering Kubernetes, which Red Hat OpenShift is built on, the enhancements make OpenShift a preferred choice for many enterprise customers.

What needs improvement?

The documentation and knowledge base for Red Hat Enterprise Linux (RHEL) are quite good, allowing for effective searches, though I would prefer something more interactive.

I have tried the Insight features in Red Hat Enterprise Linux (RHEL), which provide a good overview of clusters, but most customers at the OpenShift level do not opt for the Insights feature for two reasons. Firstly, Insights is specific to individual clusters and does not offer a single pane of glass for multi-cluster environments. Having a centralized Insights feature for multiple clusters would be more appealing, especially for customers managing a fleet of 50 or more clusters.

There is one feature that could significantly enhance our time to market: enabling AI capabilities. For instance, if you have a fleet of Red Hat Enterprise Linux (RHEL) servers, potentially thousands running, they can incorporate a built-in agent that monitors key metrics. This agent would allow us to easily query and track the CPU and memory status of all clusters. Instead of generating traditional reports through Insights, we could leverage AI to curate this information directly. If such features could be included in Red Hat Enterprise Linux (RHEL), it would be a game-changer. There would be no need for external AI solutions; just an integrated AI agent would suffice. This enhancement could help minimize operational costs. From a customer perspective, while capital expenditures (CapEx) are already being handled through Red Hat solutions, we need to focus on reducing operational expenditures (OpEx), especially related to reporting. Even when Insights are generated, someone still needs to analyze them. By incorporating this advanced capability into Red Hat Enterprise Linux (RHEL), they can streamline processes and deliver valuable insights more efficiently.

For how long have I used the solution?

We are using Red Hat Enterprise Linux (RHEL) for our customers. We have been using it at the infrastructure level for more than 10 years. However, we have been using Red Hat OpenShift only for the last two to three years as our container platform.

What do I think about the stability of the solution?

It helps reduce downtime. Overall, it's stable, but it also depends on the type of workload you are running. 

What do I think about the scalability of the solution?

It is scalable. For example, creating logical volumes and extending disks is straightforward. This process is quite easy.

How are customer service and support?

Red Hat's support is generally good, but sometimes they take a long time, which can be frustrating for customers, particularly when dealing with products still in development, such as new versions of Red Hat OpenShift. When bugs arise that lack solutions, both customers and Red Hat are searching for answers, leading to delays until new releases are issued.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Ubuntu and CentOS. I find Red Hat Enterprise Linux (RHEL) better than Ubuntu and CentOS.

How was the initial setup?

Its deployment is easy. The number of people required and duration depend on how many servers you're deploying.

We utilize a hybrid environment with some of our customers operating in the public cloud, allowing us to manage both on-premises and cloud infrastructures.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Jun 13, 2025
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Director, DevOps at a computer software company with 51-200 employees
MSP
Top 20
May 21, 2025
Seamless deployments and responsive support enhance operational efficiency
Pros and Cons
  • "The Podman feature of Red Hat Enterprise Linux (RHEL) is very valuable; that's probably the core of it—just a simple containerized solution that allows us to stand it up in a server really quickly."
  • "Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of our company, as we can spin up instances quickly whenever we add new environments or data centers."
  • "I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions."
  • "It can be improved overall. Specifically, I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions."

What is our primary use case?

Our use cases for Red Hat Enterprise Linux (RHEL) involve a lot of infrastructure; we run Ansible on it, and we run any other containerized utilities we're using on Podman. We run OpenShift as well, so I don't think we have any RHEL workloads on there, but we definitely use RHEL for a lot of our internal infrastructure.

What is most valuable?

The Podman feature of Red Hat Enterprise Linux (RHEL) is very valuable; that's probably the core of it—just a simple containerized solution that allows us to stand it up in a server really quickly. This feature and other features benefit our company since we are able to quickly deploy containers to support our infrastructure with minimal management needs from our engineering team. 

Red Hat Enterprise Linux (RHEL) helps us solve pain points such as automation, as well as supporting other file servers using NFS and other kinds of development workloads we're running on it.

My experience with RHEL has not been too complicated; most of our stuff is on RHEL 9 now. A lot of times, our security team comes to us for some of the patching and upgrades, so we're following their lead, however, it hasn't been too difficult for us. We manage our Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using Ansible and Terraform a lot, so we've been happy with that management experience.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that using SC Linux is helpful for us to lock things down, and our security team is pretty happy with it whenever they're doing their vulnerability scans. From a security standpoint, we're happy with it.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk. If there ever is a problem, it's quick to stand up a replacement system.

It's pretty lightweight, so I'd much rather deal with a RHEL system any day versus a Windows system. If you compare it to a Windows system, which has a much bigger attack surface, there's a big reduction there.

When it comes to our security team having to scan for vulnerabilities and such, there is a lot less vulnerability scanning that needs to be done, so it's been a better fit for us for our infrastructure.

What needs improvement?

I am interested to see how Red Hat Enterprise Linux (RHEL) can be improved. It can be improved overall. Specifically, I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions. I'm eager to learn more about that.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) in my company for ten-plus years.

What do I think about the stability of the solution?

It has been very reliable and stable; I have not had any major crashes or outages with RHEL.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of our company, as we can spin up instances quickly whenever we add new environments or data centers.

How are customer service and support?

I have been pretty pleased with the customer service and technical support; it's infrequent that we have to engage support, but when we do, they've been responsive and we've gotten some answers, so we've been happy. I would rate the customer service and technical support as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have considered other solutions before or while using Red Hat Enterprise Linux (RHEL). We've considered other Linux distros in the past, however, the ability to have a fully supported platform allows us to reach out to support from Red Hat if needed, which is the reason why we've stuck with Red Hat versus others.

How was the initial setup?

In terms of deployment, it's been good standing it up and then maintaining it with patching through Satellite. Upgrades have been not time-impacted. They're pretty quick to get patching done. Everything is pretty easy. Migrations aren't too complicated. 

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is certainly the ease of use for the engineering team; they can get things done without taking a lot of their time.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the Red Hat Enterprise Linux (RHEL) platform has been pleasing; it's pretty straightforward and we haven't had any major concerns with costs on it compared to others, so we've been happy.

What other advice do I have?

Currently, we don't have any upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) as far as moving to RHEL 10; that's going to be coming, I'm sure. Most of it involves keeping on the latest versions, and sometimes it's just a driver for keeping Podman up to date whenever Ansible needs to run, as Ansible is core for us.

I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten overall. 

What could make it a ten comes down to us being able to have time to dig into some of the features we're not using, so it's probably just on us to get wowed by some of the stuff we're not doing today. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 21, 2025
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Senior Infrastructure Systems Administrator at a healthcare company with 1,001-5,000 employees
Real User
Top 20
May 20, 2025
Efficiently manage data growth with seamless partition and storage expansion
Pros and Cons
  • "I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as very easy."
  • "I rate Red Hat Enterprise Linux (RHEL) a ten out of ten overall."
  • "The only improvement I can think of for Red Hat Enterprise Linux (RHEL) is that I'm unsure how their migration tool works to go to the next version. I've heard people say it doesn't work properly."
  • "If the migration process was seamless without backing up data and restoring data, that would probably be the biggest improvement, as managing over 3,400 servers manually is quite substantial."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) involve running a lot of applications that run on Linux, as my company is more Linux-based than Windows, so we prefer Linux over Windows.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the logical volume feature as it's so easy to increase partitions and disk space. This logical volume feature benefits my company as sometimes we have a client whose data storage needs are unknown at the outset, allowing us to start small. As things increase, we can easily increase it without taking the server down, and we can do it seamlessly while the server is online.

One of the pain points that Red Hat Enterprise Linux (RHEL) helps me solve is security, as RHEL is more secure than Windows. I have migrated from RHEL 6 to RHEL 7 to RHEL 8 to RHEL 9, however, it's just been a manual install; while Red Hat has a tool to use for migrations, I've never used that and have just reloaded to the new version. The upgrade wasn't bad at all; it was actually a smooth upgrade.

When it comes to managing my Red Hat Enterprise Linux systems for provisioning and patching, I use Ansible Tower, and I'm very satisfied with that. It allows me to schedule jobs and go to sleep while looking at the email in the morning. That's a very effective and efficient product for me.

My upgrade or migration plans to stay current involve starting eventually, especially since I work in the government world, where we use their tools to harden the system. When those tools are available, we'll start looking to migrate to the next version of Red Hat. When those tools are ready, we'll start putting RHEL 10 into our development environment to start testing.

What needs improvement?

The only improvement I can think of for Red Hat Enterprise Linux (RHEL) is that I'm unsure how their migration tool works to go to the next version. I've heard people say it doesn't work properly, however, I haven't looked at it myself. If the migration process was seamless without backing up data and restoring data, that would probably be the biggest improvement, as managing over 3,400 servers manually is quite substantial.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) since 2002.

What do I think about the stability of the solution?

RHEL it is very stable and very reliable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as all our developers can develop code and software on a Linux-based system using RHEL without any complaints about functionality.

How are customer service and support?

Their support is fairly good, as they work to resolve issues, though sometimes it takes a while due to time zone differences affecting ticket responses. 

I submit tickets that might get answered early morning, and I only reply once I get to work, which causes some delays. However, Red Hat Enterprise Linux (RHEL) support is great, as they go beyond their duty to help resolve issues and provide solutions even for third-party software such as XRDP.

I would rate Red Hat's customer service and technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I first started, it wasn't really my choice to make. I originally used CentOS. Ansible is the best product when it comes to Linux.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as very easy, as I use a kickstart file to deploy an OS in about ten to 15 minutes, and Ansible is another very significant feature that Red Hat provides to accomplish many tasks quickly across multiple servers.

What about the implementation team?

I'm not really sure how to assess Red Hat Enterprise Linux (RHEL)'s built-in security features in terms of simplifying, risk reduction, or maintaining compliance.

What was our ROI?

The biggest return on investment from using Red Hat Enterprise Linux (RHEL) is due to the feature Ansible, as before we started using it, I was manually updating all systems. It definitely saves me a lot of time since I can set things up in Ansible Tower and let them run without having to manually log into systems or watch processes.

Which other solutions did I evaluate?

We aren't currently considering another solution; we do use a little bit of Ubuntu; we prefer Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I rate Red Hat Enterprise Linux (RHEL) a ten out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 20, 2025
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reviewer2753214 - PeerSpot reviewer
Senior Linux Systems Engineer at a retailer with 10,001+ employees
Real User
Top 20
Aug 30, 2025
Facilitates centralized management and provides platform consistency and stability
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) provides us with a standardized Linux that has controlled package versioning so that there's no scope for issues when we're applying patches."
  • "There are times when the latest and most exciting releases available online are not included in the version of Red Hat that we have."

What is our primary use case?

I am a platform engineer, so I help build out the infrastructure for app owners to use. I manage the OS.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) provides us with a standardized Linux that has controlled package versioning so that there's no scope for issues when we're applying patches. It's pretty stable and gives us stable releases.

Red Hat Enterprise Linux (RHEL) benefits my company overall because compared to other operating systems, it has a lower TCO. It's lighter weight than Microsoft Windows and simpler to use in some aspects, making it easy to use without having to worry about a graphical interface and similar elements.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) I appreciate the most include the management, specifically that Red Hat Satellite is nice. This management feature is great because it centralizes what I need to do to keep an eye on all the systems in the environment. 

What needs improvement?

There are some features of Red Hat, not just Red Hat Enterprise Linux (RHEL), that have a higher cost of entry, which prevents us from trying out things such as Ansible Automation Platform due to its high cost. We are still deciding if we're going to go that route.

There are some positive aspects to the consistent packaging of Red Hat, which is great. However, there are times when the latest and most exciting releases available online are not included in the version of Red Hat that we have. For example, the version included in Red Hat can sometimes feel outdated compared to the open-source versions that are currently available.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 15 years.

What do I think about the stability of the solution?

Its stability and reliability are very good.

Red Hat Enterprise Linux (RHEL) has helped us to mitigate downtime and lower risks, not necessarily due to its nature but because we design our systems to be highly available. We have multiple nodes and we only bring down some nodes, leaving others up, depending on the application, which sometimes dictates how it becomes highly available.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales pretty effectively with the growing needs of my company.

How are customer service and support?

They are pretty knowledgeable. If they don't know it, they know someone who does, so they can always route me and my questions to whomever is able to answer.

I would evaluate the customer service and technical support of Red Hat Enterprise Linux (RHEL) as good, although sometimes opening a case and waiting hours seems excessive, depending on the severity of the issue. It may be a P2 to us, but a P2 with a 4 to 8 hour response seems too long sometimes, and they won't escalate. However, once all that's completed, I would still rate them at least a solid eight.

How would you rate customer service and support?

Positive

How was the initial setup?

My experience with deploying Red Hat Enterprise Linux (RHEL) involves lots of scripting and golden images, but there's a newer version of creating the images, and I'm looking forward to using that.

We have a hybrid environment with on-premises and cloud deployments.

We use Red Hat Satellite for provisioning and patching, and I am satisfied with that. 

Upgrading or migrating Red Hat Enterprise Linux (RHEL) from on-premises to the cloud went mostly well. However, there were some caveats to consider when moving to the cloud that we hadn't anticipated. For instance, some migration tools had hardcoded values that shouldn't have been fixed in that way. We did encounter some issues that required remediation, but for the most part, the process has gone smoothly.

Our upgrade or migration plans to stay current involve evaluating Red Hat 9 now, and we will be evaluating Red Hat 10 afterwards. I don't think there are any other Red Hat products with a major upgrade upcoming. We are still using Red Hat Satellite, currently at version 6.16, and it needs to get upgraded to the next version pretty soon. The version of Ansible within Red Hat can sometimes feel way behind the version of Ansible that's available open source. Some migration tools hardcoded certain values that shouldn't have been hardcoded.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is its consistent nature, as it has stable releases. I don't have worries when patching because everything is backwards and forwards compatible depending on the version.

Which other solutions did I evaluate?

We don't consider other solutions in our company that do the same thing as Red Hat Enterprise Linux (RHEL), nor did we use other solutions before choosing Red Hat Enterprise Linux (RHEL). We stick with Red Hat Enterprise Linux (RHEL), and if anything comes up that looks different from our OS, we heavily push back because we've established a relationship with Red Hat, and we're not looking to introduce a new flavor of Linux and a new support model after all the training we've had already.

What other advice do I have?

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features for simplifying risk reduction and maintaining compliance is that while I haven't used OpenSCAP much, the documentation of their CVEs and vulnerabilities is pretty easy to use through the website. It helps me identify if a CVE is applicable or not applicable, which is useful in case an event occurs and I need to research its impact and remediation.

I rate Red Hat Enterprise Linux (RHEL) an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 30, 2025
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Roshan Ugale - PeerSpot reviewer
Junior Associate at a consultancy with 501-1,000 employees
Real User
Top 5
Jan 20, 2026
Automation with hybrid deployments has improved security and reduced downtime in daily banking work
Pros and Cons
  • "The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock."

    What is our primary use case?

    I work with the on-premises deployment of Red Hat Enterprise Linux (RHEL).

    In our organization, we are using Red Hat Enterprise Linux (RHEL) for deployment, scheduling tasks, and automation tasks as part of our day-to-day activities. We find Red Hat Enterprise Linux (RHEL) to be a very flexible operating system, meaning we can utilize this machine for years without concerns about it hanging or any issues.

    Currently, we have started using Red Hat Enterprise Linux (RHEL) in a hybrid environment, specifically with AWS cloud along with on-premises deployments. We are in the phase of deployment and are just beginning to utilize it on the cloud.

    One specific pain point that Red Hat helped us solve is automation, particularly through Ansible. It is a powerful tool that enables us to effectively automate tasks, which is incredibly helpful in our operations.

    Red Hat Enterprise Linux (RHEL) does help me save time, especially with automation tools like Ansible. We can execute tasks and then focus on other activities, which significantly enhances our productivity.

    Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risks in the banking sector. We previously were not using cloud but have begun transitioning to a hybrid environment to enhance security and productivity, especially given our experiences with on-premises products.

    What is most valuable?

    I have previously used Ubuntu and CentOS as different solutions. However, since Ubuntu is not much familiar in our organization, we moved to Red Hat Enterprise Linux (RHEL). CentOS has already been decommissioned and merged into Red Hat, so for the past seven years, we have been using Red Hat Enterprise Linux (RHEL). Before that, we were using Ubuntu, both in college and school days, and I have worked with different flavors and also on Oracle.

    The key difference I see between Red Hat Enterprise Linux (RHEL) and Ubuntu is mainly in the support offered. Red Hat Enterprise Linux (RHEL) provides 24x7 support for any critical issues we face. As we are working in the banking sector, having that support is crucial. In contrast, with Ubuntu or CentOS, we do not have timely support; we need to raise tickets and face delays in deployment and production, which is a significant drawback.

    I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. The training sessions are beneficial and it is totally open source, allowing us to access official sites for learning and documentation. I continuously learn with Red Hat Enterprise Linux (RHEL) and find plenty of free documents available for study. Compared to other operating systems like Ubuntu, there is not as much documentation, making it easier to learn using Red Hat Enterprise Linux (RHEL) official resources.

    The most important security features in Red Hat Enterprise Linux (RHEL) stem from its open-source nature, which allows us to easily understand what happens within the system and identify potential loopholes. Additionally, SELinux is a powerful security module we use to block external threats. It also features a firewall, encryption, and uses advanced algorithms like SALT and SH5, making it difficult for malicious entities to crack the system. In essence, Red Hat Enterprise Linux (RHEL) has robust security features.

    I have used the Image Builder of Red Hat Enterprise Linux (RHEL) but not the system roles. Image Builder has proven useful for creating images.

    The Image Builder is very easy and simplifies tasks, significantly reducing our workload. It saves us a lot of time compared to what we used to do previously, thereby boosting our productivity.

    What needs improvement?

    I have not identified any specific improvements needed in Red Hat Enterprise Linux (RHEL), but I would recommend reducing the cost of certification training. This would allow more people, including students, to access global certifications and deepen their interaction with the systems. Overall, I am satisfied with Red Hat Enterprise Linux (RHEL) and find it smooth, even as I start using newer versions like Red Hat Enterprise Linux (RHEL) 10, which features AI functions.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for the last seven years.

    What do I think about the stability of the solution?

    I find the stability of Red Hat Enterprise Linux (RHEL) to be very good. Over the years, we have not encountered any significant issues, which is a key reason we have transitioned to using Red Hat Enterprise Linux (RHEL).

    What do I think about the scalability of the solution?

    I find Red Hat Enterprise Linux (RHEL) to be scalable. Since much of it is open-source, we do not incur costs for various functionalities, reducing expenses while still being scalable.

    How are customer service and support?

    The customer service and technical support provided by Red Hat are very good. They respond promptly, even in off-hours, such as at 3:00 AM. We have no regrets about our decision to shift to Red Hat Enterprise Linux (RHEL).

    I would rate the technical support of Red Hat Enterprise Linux (RHEL) as eight out of ten.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Red Hat Enterprise Linux (RHEL) is very straightforward due to my prior experience. I did not face any issues, and the support from the Red Hat subscription plan has been helpful throughout the process.

    What other advice do I have?

    I understand the pricing aspect. We are using Red Hat Enterprise Linux (RHEL) as a free-of-cost OS, but we do require a subscription for support. While I am not involved at the management level, I know there is a cost for the subscription plan that provides 24x7 support, though I do not know the exact amount.

    The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock. Red Hat Enterprise Linux (RHEL) provides instant response for support, allowing us to resolve issues quickly, which is crucial for maintaining productivity and operations without downtime.

    I definitely recommend Red Hat Enterprise Linux (RHEL) to other organizations considering it for their environment. I also suggest students download Red Hat Enterprise Linux (RHEL) to learn Linux instead of opting for Ubuntu or CentOS.

    Apart from Ansible, I have previously worked with OpenShift from Red Hat. While we are not currently using it, I have found it to be flexible and beneficial. However, we are mainly focused on AWS for now.

    I would give Red Hat Enterprise Linux (RHEL) as a product or solution a rating of 9.5 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jan 20, 2026
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    Roshan Ugale - PeerSpot reviewer
    Roshan UgaleJunior Associate at a consultancy with 501-1,000 employees
    Top 5Real User

    Red Hat Enterprise Linux is a stable, secure, and enterprise-ready operating system that is well suited for production workloads. It provides excellent performance and reliability, especially for mission-critical applications and server environments.


    One of RHEL’s strongest advantages is its long-term support lifecycle, which makes it ideal for enterprises that require predictable updates and stability. Security features such as SELinux, regular patching, and strong vendor support add significant value.


    RHEL integrates well with enterprise tools, virtualization platforms, and cloud environments. Documentation and community support are strong, and Red Hat’s official support is responsive and knowledgeable.


    The main drawback is licensing cost, which may be high for small organizations or non-production use compared to community distributions. However, for enterprises that prioritize stability, security, and vendor-backed support, RHEL is a solid choice.


    Overall: A reliable and robust enterprise Linux platform best suited for organizations with production and compliance requirements.

    Mohamed_Atta - PeerSpot reviewer
    Senior DevOps engineer at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Sep 2, 2025
    Support team significantly improves secure application deployment
    Pros and Cons
    • "Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices."
    • "Red Hat should provide more training opportunities and make learning materials more accessible to users and customers."

    What is our primary use case?

    My main use case for Red Hat Enterprise Linux (RHEL) at work involves using the EKS Kubernetes cluster on AWS, which is hosted on managed nodes based on Red Hat Enterprise Linux (RHEL) 9.4.

    On a daily basis, I manage these nodes, execute commands to check connectivity, investigate network issues, and gather metrics such as CPU and RAM usage. Red Hat Enterprise Linux (RHEL) is integral to my daily work, as I regularly log into these nodes to execute commands, check network issues, and monitor capacity.

    What is most valuable?

    One of the best features Red Hat Enterprise Linux (RHEL) offers is the premium support, which is particularly noteworthy in version 9.4. If we encounter an issue, we can contact the support team anytime, and a technical support representative works with us to find the root cause. The support team helps us find and solve issues quickly and effectively.

    While many features in Red Hat Enterprise Linux (RHEL) are common to all Linux distributions, RHEL stands out due to its vast community and comprehensive feature set. Red Hat has the largest market share among Linux distributions, and its exceptional support distinguishes it from other distributions. Additionally, it is renowned for its stability, security, ease of use, and community engagement.

    Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices. We chose RHEL 9.4 for its stability, security, and excellent support. When running our Kubernetes cluster on AWS, RHEL proves to be an excellent choice for deploying our applications in a secure environment.

    Using Red Hat Enterprise Linux (RHEL) 9.4, we enhance our security through features such as SELinux, which significantly improves our environment's security and stability. We have used RHEL-based nodes since the inception of our organization and the My Vodafone app project in Greece, contributing to improved security, performance, and stability throughout our operations.

    What needs improvement?

    The primary area for improvement in Red Hat Enterprise Linux (RHEL) relates to accessibility and training resources rather than the operating system itself. Red Hat should provide more training opportunities and make learning materials more accessible to users and customers.

    Specifically, the documentation should be more accessible, and Red Hat should consider offering free training or virtual machines beyond just ISO files. A free virtual machine on the cloud would be valuable for people to try and become familiar with RHEL, as installing a virtual machine from an ISO can be complex. A pre-installed RHEL virtual machine would make it easier for people to learn and experience the distribution.

    I rate Red Hat Enterprise Linux (RHEL) eight out of ten because while it's an excellent score, there is room for improvement in accessibility. Unlike other distributions such as Ubuntu or Arch Linux that are readily available, Red Hat should create more opportunities for users to try their system through easily accessible virtual machines on their website or other public platforms.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for eight years, starting before my career as a DevOps and system admin engineer.

    What do I think about the scalability of the solution?

    The scalability of Red Hat Enterprise Linux (RHEL) for my organization is exceptional, and it handles growth and increased demand effectively. The support system particularly enhances its scalability capabilities.

    How are customer service and support?

    The customer support of Red Hat Enterprise Linux (RHEL) deserves a perfect 10 out of 10, as it is one of the most valuable aspects of the system.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not use a different solution before Red Hat Enterprise Linux (RHEL). We started with RHEL 7, upgraded to 8, and are now using version 9.4.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing process for Red Hat Enterprise Linux (RHEL) is straightforward, and I have not encountered any challenges in conducting these operations.

    What other advice do I have?

    My advice for others considering Red Hat Enterprise Linux (RHEL) is to strongly consider it as one of the most secure, stable, and efficient options compared to other distributions. I have always chosen RHEL as my first choice without evaluating other options. I rate this solution 8 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 2, 2025
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    PeerSpot user
    Senior Hardware Support Engineer at a tech vendor with 10,001+ employees
    MSP
    Top 20
    May 27, 2025
    Streamlined server management fosters smooth operations
    Pros and Cons
    • "Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level."
    • "Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about."
    • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL)."
    • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues."
    • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues."

    What is our primary use case?

    We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.

    What is most valuable?

    The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.

    What needs improvement?

    I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.

    For how long have I used the solution?

    I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.

    What do I think about the stability of the solution?

    There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.

    What do I think about the scalability of the solution?

    The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.

    How are customer service and support?

    I haven't engaged with customer support at Red Hat for any help.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).

    How was the initial setup?

    I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.

    What about the implementation team?

    Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.

    What other advice do I have?

    Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 27, 2025
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    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.