Try our new research platform with insights from 80,000+ expert users
Alexander Muylalert - PeerSpot reviewer
Linux system administrator at a tech services company with 10,001+ employees
MSP
Top 20
Has made significant contributions to our business continuity and compliance efforts
Pros and Cons
  • "Red Hat always clearly describes the vulnerability on its security pages as a CVE score. You can fix errors by patching or mitigating them. If the patch hasn't been released, you can mitigate it to prevent the vulnerability from being exploited. RHEL helps us guide the data and ensure it is correctly placed. I was monitoring it daily, but it was a bit too frequently. Now, we get vulnerability notifications weekly or monthly about a vulnerability or exploit that's been discovered. I also look on Reddit directly to see if there's a fix or a mitigation we can implement."
  • "Sometimes, when upgrading or migrating systems, there are differences in the repositories of the versions that aren't one-to-one replaceable. For example, there are significant differences in the repositories from version 7 to 8. We needed to upgrade RHEL from version 7 to 8 because it had reached the end of its life. A Postgres database was running on it that used a RHEL 7 package, allowing some database or reporting features. When I upgraded to RHEL 8, it was not in the repository. I needed to install it with some workaround. Of course, it was installed with some minor incompatible dependencies."

What is our primary use case?

In our environment, we primarily use Red Hat Enterprise Linux (RHEL) for managing customer environments and our own. The customer environments are mostly Apache web servers. Some customers have databases, like Postgres, running on Red Hat Enterprise Linux. Others run native Docker on it to manage application dependencies. 

We run containerization projects in the OpenShift environment based on Red Hat Enterprise Linux OS because that's more suitable for containerized workloads. You can do some machines on Red Hat Enterprise Linux, but not all of them. Your worker nodes need to be Red Hat CoreOS, but your master nodes can be Red Hat Enterprise Linux.

I was more experienced with other Linux distributions and Docker. It's open source, so you can fetch Docker and run it, but they don't have support if you have questions or if something isn't working as expected. Podman is similar to Docker. I don't primarily use Red Hat Enterprise Linux for containerization, but I set something up in Podman on Red Hat Enterprise Linux. It isn't used that much. Tinkering and development are the main reasons you would use Podman on a single centralized Red Hat Enterprise Linux machine. If you want to orchestrate on a larger scale, you use OpenShift.

How has it helped my organization?

Red Hat Enterprise Linux has made significant contributions to our business continuity and compliance efforts. If a critical vulnerability is spotted in the wild, Red Hat fixes it most of the time. It's usually within a day if it's a zero-day vulnerability. Log4J was a bit more difficult because it was not a single package, but it was mostly shipped with other products. It's hard to analyze which application is vulnerable and whatnot. The solution lets us centralize development. We use Ansible to orchestrate the tooling deployment or to fetch a lot of information. 

What is most valuable?

Red Hat always clearly describes the vulnerability on its security pages as a CVE score. You can fix errors by patching or mitigating them. If the patch hasn't been released, you can mitigate it to prevent the vulnerability from being exploited. Red Hat Enterprise Linux helps us guide the data and ensure it is correctly placed. I was monitoring it daily, but it was a bit too frequently. Now, we get vulnerability notifications weekly or monthly about a vulnerability or exploit that's been discovered. I also look on Reddit directly to see if there's a fix or a mitigation we can implement.

What needs improvement?

Sometimes, when upgrading or migrating systems, there are differences in the repositories of the versions that aren't one-to-one replaceable. For example, there are significant differences in the repositories from version 7 to 8. We needed to upgrade Red Hat Enterprise Linux from version 7 to 8 because it had reached the end of its life. A Postgres database was running on it that used a Red Hat Enterprise Linux 7 package, allowing some database or reporting features. When I upgraded to Red Hat Enterprise Linux 8, it was not in the repository. I needed to install it with some workaround. Of course, it was installed with some minor incompatible dependencies. 

I have mixed feelings about the built-in security features. SELinux must be configured correctly for the port and directory, or applications won't run, so we primarily disable it. Sometimes, we enable it and tinker with legacy systems deployed long before I joined the company. However, chances are it will break something if you enable it. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

We have been using RHEL for three years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has performed very well for our business-critical applications, with minimal downtime.

What do I think about the scalability of the solution?

We don't need to dynamically scale our application because of our workloads, as we mostly use Red Hat Enterprise Linux for our internal tools. We don't have much demand to scale out.  Containerization lets you quickly scale out your application with some bots if your hardware supports it, and you have enough resources. 

In VMs, we didn't need to dynamically hot plug some service to compensate for the load. It would be vertical scaling by adding more resources. Sometimes, we need to do that for databases that consume a lot of memory, CPU, power, etc.

How are customer service and support?

I rate Red Hat support eight out of 10. It depends on the priority of the requests. We had to launch several P1 requests because something wasn't working in our OpenShift environment, and we were stuck. The support response was quick.

However, we were annoyed that most of the support was based in India. Sometimes, they don't know what the problem is and need to escalate it to an expert in the US or or Germany. It prolongs the ticket resolution, but once it gets to the expert, they fix the problem instantly because they know more. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used other Linux distributions with Docker. We prefer Red Hat Enterprise Linux because of its enterprise support capabilities, which open-source distributions like Debian or Ubuntu lack.

What's my experience with pricing, setup cost, and licensing?

I'm unsure what the standard Red Hat Enterprise Linux license costs for one machine. We pay for premium support that guarantees a response in two hours. 

What other advice do I have?

I rate Red Hat Enterprise Linux eight out of 10. If applications and package installations work correctly, I would give it an 8.5. It's a pleasing OS to work with, especially Red Hat Enterprise Linux 8 and 9, which are more polished than Red Hat Enterprise Linux 7. I briefly interacted with Red Hat Enterprise Linux 6, I'm 27, so I know I'm very young, but I know colleagues who worked with Red Hat Enterprise Linux 4, 5, and 3. 

Other open-source Linux distributions might work if they have high levels of community involvement so the community can identify and fix vulnerabilities quickly. Alma and Rocky Linux are all upstream from Red Hat Enterprise Linux. If you want to go with an open-source distribution, I will point you to Alma and Rocky because they are the one-to-one replacements from CentOS. You don't need a subscription. 

We are a big company with many customers, so we prefer a stable platform with support. You can't open a ticket for open-source distributions like Debian or Ubuntu if you have a problem, ticket. With Red Hat, you can open a ticket if you discover a bug. That's included in your support subscription. You also get regular patches, so we can show our customers we are compliant, etcetera. It's a no-brainer to use an enterprise distribution with support instead of something open source where you don't have a support subscription.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Anan Ff - PeerSpot reviewer
Senior System Engineer at Norwin Technologies
Real User
Top 10
Integrated features support telecom applications with good technical support
Pros and Cons
  • "Technical support from Red Hat Enterprise Linux (RHEL) has been very good."
  • "For telecom products and technical platforms that support RAN engineering, we expect more features to be added to satellite, as it is currently quite complicated."

What is our primary use case?

I was working on Azure cloud migrations using Azure Discovery tool and AWS Endeavor tool. 

I worked with Red Hat Enterprise Linux (RHEL) Azure discovery migration tool. I have worked on-premises for 16 years and on the cloud for four years.

I like that there is no downtime during operations. We work to mitigate downtime, but it typically ranges from two to three hours for upgrades and up to four hours for migration work.

What is most valuable?

Red Hat Enterprise Linux (RHEL) now uses satellite servers, though we are not getting many materials or awareness about that aspect. Containers have also been implemented in Red Hat Enterprise Linux, but we need more materials and documentation for these features, based on my work experience. 

I have used Red Hat Enterprise Linux in hybrid environments including physical, virtual, and cloud deployments.

Red Hat Enterprise Linux is now integrated with RAN engineering, supporting telecom applications. Features such as Ansible and container applications come built-in since RHEL 8.

I find information through seminar websites and seminar links. With satellite servers, I receive links through which I share and gain knowledge, including online resources, PDF materials, and Udemy courses.

What needs improvement?

For telecom products and technical platforms that support RAN engineering, we expect more features to be added to satellite, as it is currently quite complicated.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for 16 to 17 years. The upgrades and materials have been consistently good.

What do I think about the stability of the solution?

Initial container deployment is difficult because the application matters more than the Red Hat Enterprise Linux (RHEL) server.

What do I think about the scalability of the solution?

I would rate the scalability at eight out of ten.

How are customer service and support?

Technical support from Red Hat Enterprise Linux (RHEL) has been very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation took approximately six months because it was a RAN application.

What about the implementation team?

Using the framework, I can upgrade directly from 7.9 to 8.1. I have completed upgrades for approximately 2,000 servers using Leap.

What other advice do I have?

I perform server migrations, including physical to physical and physical to virtual transfers. I work on application upgrades and Red Hat Enterprise Linux (RHEL) server upgrades. 

I rate this product 8 out of 10. I expect more Ansible features and container features in future releases.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer2704971 - PeerSpot reviewer
Sr. Manager of UNIX and Storage at a tech services company with 5,001-10,000 employees
MSP
Offers stability and good support, but security vulnerabilities need addressing
Pros and Cons
  • "I find Red Hat Enterprise Linux stable."
  • "The uptime is excellent as it's automated and stable."
  • "I don't find Red Hat Enterprise Linux's security features to be good. They have many vulnerabilities that haven't been fixed for many years."
  • "I don't find Red Hat Enterprise Linux's security features to be good. They have many vulnerabilities that haven't been fixed for many years."

What is our primary use case?

My experience is primarily on-premises. I work in the financial and banking area, which has about 2,000 VMs.

How has it helped my organization?

The benefits are reliability, stability, and good support.

What is most valuable?

I find Red Hat Enterprise Linux stable. 

The knowledge base offered by Red Hat is good. They also have good support for the business. The web console has been acceptable, but we don't really use those tools.

What needs improvement?

I don't find Red Hat Enterprise Linux's security features to be good. They have many vulnerabilities that haven't been fixed for many years. They have numerous vulnerabilities that remain unresolved. Just some security details could be fixed. They have many vulnerabilities left over from previous years, with not enough being fixed, and their commitment is only to fix the critical and important ones. For moderate and low severity issues, they don't have the commitment. The security part is weak. Based on all scan reports, they have many vulnerabilities that can't be fixed adequately. 

We will be involved with some Red Hat Enterprise Linux upgrades or migrations to other cloud platforms. It's not straightforward in my opinion; we have to create an image from Red Hat Virtualization Manager and convert the image to a format that can be recognized by other platforms, such as Microsoft Azure. We have to convert the image and then import it to the Azure cloud. It's not easy, as it requires manual work. There's no tool available for this process.

For how long have I used the solution?

I have three years of experience with Red Hat Enterprise Linux.

What do I think about the stability of the solution?

The uptime is excellent as it's automated and stable. I would say the uptime is very good.

How are customer service and support?

Overall, their support is good. I would rate their technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use any other Linux systems before. Initially, we used other operating systems such as AIX and Solaris, but Red Hat Enterprise Linux was the first Linux we introduced.

We also have SUSE Linux for one specific product.

What other advice do I have?

When it comes to provisioning and patching, we use the satellite. It's acceptable when patching. I am satisfied with the provisioning and patching process as it's easy to manage. We don't use Insight, and I don't know about it. We don't use the Linux image builder or System Roles; we use our own Ansible Playbook to build a system.

We have all the automation set up for server provisioning and patching. We have the web console, but we don't really use its tools. We use our own Ansible Playbook, which allows us to manage and customize. We have many customizations. All the agents are installed for compliance, IP setup, file system creation - everything is automated.

When we create a VM, it only takes running the playbook and clicking a button. It takes about two minutes of work, and the automation handles the rest. In about two hours, the VM is up and running. If we use their tools, there are many limitations for customization, and we can only build an OS, but for the rest, we still have to run the automation. That's why we don't use those tools.

I would rate Red Hat Enterprise Linux a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Teamansvarlig Serverdrift at a government with 501-1,000 employees
Real User
Significantly improves maintainability and provides enterprise-ready stability
Pros and Cons
  • "The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good."
  • "Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly."
  • "Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified."
  • "The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) now are mostly traditional workflows, web applications, and web servers.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has benefited my company by offering great features such as Satellite and all the enterprise features that provide us value, which enables stability and maintainability.

What is most valuable?

Red Hat Enterprise Linux (RHEL) has helped me solve pain points by providing significant maintainability compared to other Linux distros.

It is very stable and enterprise-ready, giving me substantial stability and manageability. 

Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly.

With Satellite and everything else, we can effectively control which patches go to specific servers and reduce risk with different CVEs and insights, providing us with substantial control.

We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite, which works really effectively, and we also use Ansible Automation Platform.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features shows many cool features in the new version. From what I have used in 8 and 9, there are good features such as built-in firewalls.

What needs improvement?

Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified. The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) has been able to scale to the growing needs of my company. We are not a huge company, so it works effectively.

How are customer service and support?

The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good. We have used them extensively and they work effectively.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before choosing Red Hat Enterprise Linux (RHEL), we were using legacy systems running on AIX, but all new implementations are now on RHEL. The main difference between AIX and RHEL is the support from third-party applications. When installing third-party applications, there is always support for RHEL and almost never support for AIX.

How was the initial setup?

I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as really easy. It is similar to other systems, and I am really excited to explore Red Hat Enterprise Linux (RHEL) 10 and try Image Builder.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manageability we receive, with numerous features in the packages that free up substantial time from the operations side of things.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) are within normal operating system pricing ranges.

Which other solutions did I evaluate?

While using Red Hat Enterprise Linux (RHEL), I did consider other solutions. There are always many other options, such as another RHEL distribution, but RHEL is the only one that has extensive support for numerous other systems.

What other advice do I have?

We have not fully implemented Ansible Automation Platform yet, but we are starting to integrate it and we really appreciate it. 

I would rate Red Hat Enterprise Linux (RHEL) from one to ten overall as probably a nine.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Real User
Top 5Leaderboard
Enables smooth enterprise integration but comes with high costs
Pros and Cons
  • "The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward; I find it very easy to set up."
  • "I find the most valuable aspect of Red Hat Enterprise Linux (RHEL) is its stability in working with other enterprise devices, such as firewalls and centralized storage."
  • "Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive."
  • "Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive."

What is our primary use case?

My use of Red Hat Enterprise Linux (RHEL) is for on-premise vertical solutions, but everything is on-premise. The main use cases for Red Hat Enterprise Linux (RHEL) include enterprise applications, such as databases and enterprise web applications, or security applications like WebSphere.

What is most valuable?

I find the most valuable aspect of Red Hat Enterprise Linux (RHEL) is its stability in working with other enterprise devices, such as firewalls and centralized storage. Enterprise applications and devices communicate well with RHEL, and it provides appropriate drivers for those enterprise devices. However, apart from that, I see almost the same performance with other open-source distributions like Ubuntu or Debian.

When assessing the knowledge base offered by Red Hat Enterprise Linux (RHEL), I find their documentation online to be excellent. I would rate the experience I have had with the documentation or knowledge base of Red Hat Enterprise Linux (RHEL) as excellent, giving it a ten out of ten. It is very good and useful for other Linux distributions as well.

The most important security feature in Red Hat Enterprise Linux (RHEL) is similar to that of other distributions, such as user creation and minimum privileges during the operating system's operation. In enterprise environments, I don't notice anything special in terms of security compared to others; it interacts very well with enterprise devices like firewalls and storage solutions.

RHEL has its own firewall, which is SE Linux, and I consider that to be a remarkable security feature. I have not tried Red Hat Insights; I don't know how to use that feature of Red Hat. Regarding the Image Builder or System Roles in Red Hat Enterprise Linux (RHEL), I haven't used them; I only use the ISO image directly for installation.

What needs improvement?

The solution has high pricing.

For how long have I used the solution?

My overall usage of Red Hat Enterprise Linux (RHEL) has been uninterrupted. In total, it has been three years.

How are customer service and support?

In terms of Red Hat support, I haven't used it, as everything I need to solve is in the documentation, which is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used other solutions like Debian or Ubuntu.

I switched to Red Hat Enterprise Linux (RHEL) based on the direct requirements of the customer, not by my own decision.

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward; I find it very easy to set up.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) indicates that this was the main topic that made me step away from RHEL. Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive. Normally, the customer asks for a three-year licensing agreement for Red Hat Enterprise Linux (RHEL).

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux (RHEL) as a nine technically, however, considering the cost, I would rate it a six, since it is very expensive. Combining technical and financial aspects, I give it a seven out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
reviewer2707398 - PeerSpot reviewer
Infrastructure engineer at a financial services firm with 10,001+ employees
Real User
Provides seamless support and strengthens security for virtual machine deployment
Pros and Cons
  • "The deployment is a smooth process."
  • "My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful."
  • "Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great."
  • "Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is running virtual machines. That's probably the most important use case for us.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) helps us solve pain points related to security. We want security, so it is hardened, and just supports us. As a financial institution we take security very seriously.

What is most valuable?

The feature I appreciate the most from Red Hat Enterprise Linux (RHEL) is support and simplicity. 

The knowledge base is good; they have a lot of documentation. 

We manage our Red Hat Enterprise Linux systems when it comes to provisioning and patching through Ansible. Everything's straightforward and efficient.

What needs improvement?

Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible. There are many community issues that could be implemented into Red Hat.

For how long have I used the solution?

We try to stay two versions below the latest one just to make sure that we have security checked there and to avoid running into any bugs or issues with the latest release. We just try to apply patches as much as we can.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) are smooth as we have not encountered any problems or issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales perfectly with the growing needs of my company. It's easy to scale up with the tools we have.

How are customer service and support?

My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful. We open up a ticket, and we get someone to help right away.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment is a smooth process. Some of the issues we have are just related to multiple vulnerabilities, and that's on our side to fix, however, everything else is smooth. We have no complaints.

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is how they have their foundation set. They have everything organized, documentation's there, it's globally used everywhere, and it's good software with good tools.

What's my experience with pricing, setup cost, and licensing?

I'm not in the pricing conversation. I can't speak to costs.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks. They specifically thrive on criticism, and they don't take it lightly. They mentioned earlier in the panel that they wanted to prioritize the big CVs and any vulnerability that's important. Although some don't get exploited, it's good to have fewer of those numbers. 

We try to stay two versions below the latest one.

I would rate Red Hat Enterprise Linux (RHEL) overall an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Flag as inappropriate
PeerSpot user
Ye Tun Thu - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1-10 employees
Real User
Top 10
The built-in security features simplify risk reduction by allowing direct control of the root system's access
Pros and Cons
  • "The most valuable feature of Red Hat Enterprise Linux is its security, which is more secure than Windows."
  • "The most valuable feature of Red Hat Enterprise Linux is its security, which is more secure than Windows."
  • "Integrating certificates from third-party clients into Red Hat Enterprise Linux can be challenging due to the operating system's stringent security policies."
  • "The pricing model may be less attractive to individuals or small businesses. Compared to cloud-based platforms like AWS or Azure, which offer flexible pay-as-you-go options, RHEL's subscription-based model can become cost-prohibitive for those with limited budgets or smaller-scale projects."

What is our primary use case?

Our primary infrastructure operating system is Red Hat Enterprise Linux, predominantly RHEL Eight. While some products utilize RHEL Seven, RHEL Eight point Zero is the standard for most of our operating systems and servers. However, server choices may vary based on specific industry requirements. Our underlying infrastructure relies almost exclusively on Linux distributions.

Our primary Linux installations use Red Hat Enterprise Linux in an on-premises VMware environment, with some instances deployed on AWS.

How has it helped my organization?

The built-in security features simplify risk reduction by allowing direct control of the root system's access.

Red Hat's knowledge base is excellent.

While Red Hat Leapp and Insights are helpful tools, they are not part of my daily workflow.

The web console is a good feature.

Red Hat Enterprise Linux enhances uptime and security, boasting faster boot times than other operating systems.

What is most valuable?

The most valuable feature of Red Hat Enterprise Linux is its security, which is more secure than Windows. 

What needs improvement?

Integrating certificates from third-party clients into Red Hat Enterprise Linux can be challenging due to the operating system's stringent security policies.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for nine years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable.

How are customer service and support?

The technical support team was professional and quickly resolved our issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use Oracle for our database, Ubuntu in our testing environment, and Red Hat Enterprise Linux in our production systems due to its increased stability.

How was the initial setup?

The cloud migration from Red Hat Enterprise Linux Seven to Eight was straightforward due to the absence of underlying infrastructure complexities. However, the on-premises migration presented challenges from existing infrastructure dependencies, resulting in numerous errors.

The migration of approximately 200 servers required a team approach to ensure continuous monitoring. Although two people could have completed the migration, a four-person team completed it within two days. 

What about the implementation team?

The migration from Red Hat Enterprise Linux Seven to Eight was done in-house.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux offers a compelling value proposition for corporations due to its robust support infrastructure, which is essential for maintaining enterprise-level systems. However, the pricing model may be less attractive to individuals or small businesses. Compared to cloud-based platforms like AWS or Azure, which offer flexible pay-as-you-go options, RHEL's subscription-based model can become cost-prohibitive for those with limited budgets or smaller-scale projects.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

We utilize Ansible to provision and patch our extensive server infrastructure. Ansible's automation capabilities enable efficient batching and management of security patches across all servers.

We test all the patches for some time before we add them to our production environment.

We utilize Red Hat Enterprise Linux in our private cloud and on-premises environments, but I've observed better performance in the cloud, likely due to the greater availability of resources.

Red Hat Enterprise Linux does require maintenance.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
reviewer2641572 - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Real User
Top 20
Security documentation and subscription cost improvements have enhanced enterprise-level operations with ease
Pros and Cons
  • "I find the most valuable aspect of Red Hat Enterprise Linux to be its ease of customization."
  • "I have not found another operating system that matches Red Hat Enterprise Linux; it receives a perfect score of ten out of ten."
  • "In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced."
  • "Red Hat has several areas ripe for improvement. In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced."

What is our primary use case?

Most of the applications I work with, including our primary enterprise-level application, necessitate the robust capabilities of an enterprise-grade operating system. Therefore, we utilize Red Hat Enterprise Linux to ensure optimal performance and stability for these demanding applications.

How has it helped my organization?

Red Hat Enterprise Linux is praised for its exceptionally precise documentation, which greatly aids in the learning and implementation process. Troubleshooting is straightforward, and solutions to any arising issues are readily available through a simple Google search.

For provisioning Red Hat Enterprise Linux, tools like Terraform and Ansible are commonly used to automate the process on a base machine. While Terraform handles various provisioning tasks, Red Hat provides its software for patching, although OpenSCAP is also a strong alternative for effective patch management.

Our organization uses Red Hat Insights, leveraging its user-friendly single dashboard to monitor all aspects of our systems. This centralized platform has proven invaluable for maintaining an overview of our infrastructure and ensuring operational efficiency.

We often use the Red Hat Enterprise Linux web console for things like viewing system performance and logs, managing user accounts, and configuring network settings.

Red Hat Enterprise Linux is robust, stable, and well-documented compared to the open-source versions of Linux.

What is most valuable?

I find the most valuable aspect of Red Hat Enterprise Linux to be its ease of customization. The operating system allows for the simple addition of kernels, modules, and other applications, making it highly adaptable to various needs.

What needs improvement?

Red Hat has several areas ripe for improvement. In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced. While their security documentation is comprehensive, some solutions lack open-source availability or training resources, unlike platforms such as Ubuntu. Furthermore, the quality of documentation and training sessions, particularly for OpenShift, could be enhanced. Addressing these issues would strengthen Red Hat's offerings and better serve its customers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about nine to ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

When Red Hat is involved in virtualization or OpenStack, moving from one virtualization platform to another becomes easier. However, when scalability is needed, it depends on the underlying infrastructure security, which is part of Red Hat import.

How are customer service and support?

Communication quality is very good. I find very helpful people in the support section, and the Red Hat portal is robust for main solutions and support. When I receive support, I often find very interesting solutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used CentOS, Ubuntu, and Debian, among other Linux distributions. However, with the growing popularity of containerization technologies like Kubernetes and Docker, solutions like Red Hat OpenShift are becoming increasingly common, particularly in regions like Bangladesh, India, and the Asia Pacific. That is why we are using Enterprise Linux.

How was the initial setup?

The initial deployment and migration of Red Hat Enterprise Linux are straightforward, particularly for cloud-based solutions. However, on-premises migrations present a slight challenge due to the complexities of CVS solutions and potential application compatibility issues. This can involve numerous parameters that require careful consideration. My lack of experience with Red Hat's migration tools may have also contributed to the perceived difficulty.

What's my experience with pricing, setup cost, and licensing?

Red Hat could gain a competitive advantage in the Asia Pacific region by adjusting its pricing strategy. Lowering the cost of enterprise-level offerings could attract organizations seeking operating systems or Kubernetes solutions, as these tools are essential for many businesses in the region. This adjustment would make Red Hat a more appealing choice compared to competitors with potentially higher pricing.

What other advice do I have?

I have not found another operating system that matches Red Hat Enterprise Linux; it receives a perfect score of ten out of ten.

The Red Hat Enterprise Linux upgrade process is generally smooth. However, patching occasionally causes issues, typically due to application incompatibility or bugs in the updated packages. This necessitates restoring from a backup to maintain functionality. While this is a recurring problem, the infrastructure itself remains stable throughout the process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Alibaba
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.