Try our new research platform with insights from 80,000+ expert users
Khaled Raad - PeerSpot reviewer
Senior System Engineer at a financial services firm with 51-200 employees
Real User
Top 5
Aug 23, 2025
Automation eases workload while strong support mitigates downtime
Pros and Cons
  • "I appreciate Red Hat Enterprise Linux (RHEL) for its stable product and good support, and it helps me solve pain points through automation with tools such as Ansible."
  • "I don't think Red Hat Enterprise Linux (RHEL) is saving money because it is expensive, but saving time is a benefit because they have a lot of automation and good documentation, and it is a stable product."

What is our primary use case?

I mainly use Red Hat Enterprise Linux (RHEL) as a financial application.

What is most valuable?

I appreciate Red Hat Enterprise Linux (RHEL) for its stable product and good support. Red Hat Enterprise Linux (RHEL) helps me solve pain points through automation with tools such as Ansible. It helps mitigate downtime and lower risk because you can recover.

What needs improvement?

Regarding security requirements from my side, Red Hat Enterprise Linux (RHEL) is somewhat satisfactory, but in most organizations, they are asking for more enterprise solutions for security. If Red Hat Enterprise Linux (RHEL) can invest in monitoring, it would be great. For example, Instana is an IBM product, and since IBM owns Red Hat Enterprise Linux (RHEL), if they invest in Instana, it will be a great improvement.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux for more than five years.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.

What do I think about the stability of the solution?

For Red Hat Enterprise Linux (RHEL) stability, I rate it a nine. It is really stable, with no issues. I found one server running for more than two years without any issue.

What do I think about the scalability of the solution?

For scalability, it depends on the hypervisor you're using, and if you have a template, you can clone it. It doesn't matter which OS you are using, even in the cloud, it's the platform that can scale.

How are customer service and support?

I am satisfied with Red Hat Enterprise Linux (RHEL)'s knowledge base. They have one of the best knowledge bases for their products with good documentation and articles that help solve issues without needing to open a case.

How was the initial setup?

The initial setup for Red Hat Enterprise Linux (RHEL) is simple.

What was our ROI?

I don't think Red Hat Enterprise Linux (RHEL) is saving money because it is expensive, but saving time is a benefit because they have a lot of automation and good documentation, and it is a stable product.

What's my experience with pricing, setup cost, and licensing?

I can say about pricing for Red Hat Enterprise Linux (RHEL) is maybe a two on a scale where ten is a high price.

Which other solutions did I evaluate?

I think of Ubuntu and SUSE Linux as the top in my mind competitors to RHEL.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) can run anywhere, everywhere, so it is easy to run on any platform. On RHEL, it is a more general OS, so I don't know if there's a particular feature to consider.

Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risk because you can recover, but upgrades require downtime. We mostly do in-place upgrades and haven't used migration much.

We are involved in upgrading RHEL 7 because it has reached end of life; sometimes we upgrade to eight or nine. I am already a Red Hat Accelerator and a reference.

Overall, I rate Red Hat Enterprise Linux (RHEL) eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 23, 2025
Flag as inappropriate
PeerSpot user
Tat Cheong Wong - PeerSpot reviewer
Consultant, Information Technology Quality Assurance at a financial services firm with 1,001-5,000 employees
Consultant
Top 5
Nov 11, 2025
Has reduced downtime while supporting our web servers cost-effectively
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, and my assessment of its built-in security features for simplifying risk reduction and maintaining compliance is a score of eight or nine, as everything is clearly stated and listed in the documents, so it's easy for us to follow."
  • "The issue we have is that it's not a fixed time that we need to patch, but when we patch, the system would just stop working."

What is our primary use case?

My main use case for it is that we just support the application.

What is most valuable?

In general, it benefits our organization because it's more cost-effective. We save money, that's it.

The main point it helps me solve is that it's just a web server.

What needs improvement?

I don't have specific feedback on what works well and what Red Hat Enterprise Linux (RHEL) needs to improve on.

I cannot think of any additional features that should be included in the next release.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about eight years.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues.

I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as stable.

What do I think about the scalability of the solution?

So far, so good with how Red Hat Enterprise Linux (RHEL) scales with the growing needs of my organization. Everything is supported.

I expand usage of it every year.

How are customer service and support?

I evaluate the customer service and technical support as very good.

On a scale of one to ten, I rate it a ten.

Every time we have an issue, someone is there to fix it and troubleshoot, which is why I say that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I joined, Red Hat Enterprise Linux (RHEL) was already selected, so that's what was there.

In my role, I have not considered other solutions in the past.

How was the initial setup?

I would describe my experience with deploying it as straightforward.

What about the implementation team?

We use Azure as our cloud provider.

What was our ROI?

I have not seen ROI with Red Hat Enterprise Linux (RHEL).

I don't know the exact number, so that may be because I just am not in charge of that kind of thing.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing and the cost of licenses is that if you compare it to the different operating systems, it's a little bit cheaper. The support is also good as well.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features for simplifying risk reduction and maintaining compliance is a score of eight or nine.

Everything is clearly stated and listed in the documents, so it's easy for us to follow, which is what could make it better.

Security requirements and considerations were important in choosing Red Hat Enterprise Linux (RHEL) in the cloud because we are banks, so we have a lot of security regulations to follow.

When it comes to managing Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, that's our wonderful part of the day, as we use it as well. The issue we have is that it's not a fixed time that we need to patch, but when we patch, the system would just stop working. This is not a direct issue from Red Hat Enterprise Linux (RHEL), but from the line.

I have been involved in some Red Hat Enterprise Linux (RHEL) system upgrades or migrations.

The upgrade migration was straightforward.

I can talk about it a little bit more by saying we just upgrade it, patch it, and reboot it. That's all.

My upgrading or migration plans for the same product are that whenever we have new items that we assess, most likely we will get it.

I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as good.

I don't need more from it; it's good.

My advice for other organizations considering Red Hat Enterprise Linux (RHEL) is that they should take into account the cost and support, especially when talking to someone in a different segment or an old colleague.

I rate this product a ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 11, 2025
Flag as inappropriate
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Ub Ulish - PeerSpot reviewer
Senior Software Engineer at Tech Mahindra Limited
Real User
Top 20
Aug 28, 2025
Support and automation significantly save time and cost
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) offers a very easy-to-use experience in the Linux environment apart from any other flavors, and it's a very easy, systematic structure that provides easy support from Red Hat if any complex issue arises, which is the best point of RHEL, along with its affordable subscription model."
  • "They should provide patches on a quarterly basis instead of monthly, as patching every month makes it a burden on us."

What is our primary use case?

It depends on the company environment and client environment. Currently, we are using Red Hat Enterprise Linux (RHEL) for application deployment and server management, and sometimes we use it for DB deployment also.

We use Red Hat Enterprise Linux (RHEL) for learning purposes for new things in Red Hat technology.

What is most valuable?

Red Hat Enterprise Linux (RHEL) offers a very easy-to-use experience in the Linux environment apart from any other flavors, and it's a very easy, systematic structure that provides easy support from Red Hat if any complex issue arises, which is the best point of RHEL, along with its affordable subscription model.

Red Hat Enterprise Linux (RHEL) saves time, saves money, and it's very easy for automation purposes; we support third-party tools for automation, so it's very beneficial.

I see a return on investment from using Red Hat Enterprise Linux (RHEL) because patching is very easy; it supports third-party tools such as BMC or BigFix, so it's very time-saving for patching and performing any operation to fetch data from multiple servers.

What needs improvement?

To improve Red Hat Enterprise Linux (RHEL), they have to provide a playground for their OS for free or for some time, or they have to provide OpenShift multitenant clusters for improving skills in Red Hat technologies and in RHEL also, which will be very easy for a growing career in technology and providing support in an organization.

They have to make it easier to raise a ticket for Red Hat. Currently, when we raise a ticket, they show multiple options, so they should provide a direct option for raising the support cases.

They should provide patches on a quarterly basis instead of monthly, as patching every month makes it a burden on us.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) since my career started in 2020.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is stable. In my last five years of experience, I haven't encountered any stability issues when everything is done properly.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) has good scalability, and with the RHEL OpenShift tool, we use the scale up and scale down features.

How are customer service and support?

Customer support for Red Hat Enterprise Linux (RHEL) is very quick and provides support on call. It's easier to get support from RHEL compared to other enterprises such as IBM.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did everything manually before Red Hat Enterprise Linux (RHEL), but since working with RHEL, we use automation, which saves time and costs.

How was the initial setup?

I am not aware of billing, but for the setup of Red Hat Enterprise Linux (RHEL), it's very easy because we directly get a golden image and replicate to make a new machine, so it can be set up in very little time.

Which other solutions did I evaluate?

Before choosing Red Hat Enterprise Linux (RHEL), I evaluated other options such as CentOS, Rocky Linux, and Ubuntu. However, RHEL is an enterprise OS that provides multiple features and support, with a very systematic structure.

What other advice do I have?

The Ansible tool is very nice, and currently, they have released OpenShift, which is also a very nice product provided by Red Hat.

I would advise others looking into using Red Hat Enterprise Linux (RHEL) that if they don't have budget issues, they should go for RHEL; otherwise, they can consider AlmaLinux or Rocky Linux, which are also open-source products.

Red Hat Enterprise Linux (RHEL) is a very nice Linux distribution that provides quick support, and in my last five years in the corporate world, I found it to be a very good OS, but they should lower their charges for mid-scale and startup companies in countries such as India, Bhutan, and Nepal, as they can't afford that much amount in dollars.

On a scale from one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 28, 2025
Flag as inappropriate
PeerSpot user
reviewer2753205 - PeerSpot reviewer
Architect at a tech consulting company with 10,001+ employees
Real User
Top 20
Aug 28, 2025
The integration of tools enhances autonomy and operational efficiency
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) helps me solve pain points with all the integrated tools that it brings to us, including all the Ansible Towers that we exceedingly use."
  • "AI features in Red Hat Enterprise Linux (RHEL) would be an improvement because they reduce operational time and help administrators with features such as finding and troubleshooting issues and resolving them automatically."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are for our private cloud, so we deploy it and use RHEL extensively for that. We set up the environment and their applications will run on our environment, and I work in that architecture space where we will set up the environment for our customers to come and deploy their applications.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve pain points with all the integrated tools that it brings to us, including all the Ansible Towers that we exceedingly use. My favorite feature of Red Hat Enterprise Linux (RHEL) is Ansible as a tool to work on RHEL. The combination of Red Hat Enterprise Linux (RHEL) reduces the operational overheads and helps keep us autonomous, allowing us to move faster with less time.

What needs improvement?

AI features in Red Hat Enterprise Linux (RHEL) would be an improvement because they reduce operational time and help administrators with features such as finding and troubleshooting issues and resolving them automatically.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about a year.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) is, so far, very good.

What do I think about the scalability of the solution?

Regarding scalability, Red Hat Enterprise Linux (RHEL) keeps up with our demands, so I think it is on par, as we've been partnering for a long time.

How are customer service and support?

I would evaluate the customer service and technical support for Red Hat Enterprise Linux (RHEL) as great. From one to ten, I would rate customer service and technical support for Red Hat Enterprise Linux (RHEL) as an eight.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Security requirements were definitely a consideration before choosing Red Hat Enterprise Linux (RHEL). The reason security requirements were considered is that it's just part of our bread and butter as a company, and we would not be able to do anything without security.

How was the initial setup?

Currently, we are not in the middle of any migrations or upgrades regarding Red Hat Enterprise Linux (RHEL), so it's running what we have right now, and that's what we're focusing on.

What about the implementation team?

I am not directly involved in managing Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching, but I have teammates who do that, and they seem to have a very good experience.

What was our ROI?

From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the platform itself; I would say it's a good investment that keeps our job running.

What other advice do I have?

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that I have had good experiences so far. Red Hat Enterprise Linux (RHEL) has helped me to mitigate downtime and lower risks, though the specific details are confidential at this time.

The improvements with AI in Red Hat Enterprise Linux (RHEL) are exciting, as I was attending one of the sessions, and RHEL 10 with AI is already coming. In Red Hat Enterprise Linux (RHEL) 10, I look forward to seeing the AI features they were describing.

I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as pretty good; there is still extensive documentation that I constantly refer to if I get stuck. My advice to any other company that's thinking about choosing Red Hat Enterprise Linux (RHEL) as their solution is to try it out and find out for yourself. I would rate Red Hat Enterprise Linux (RHEL) overall as an eight.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: Aug 28, 2025
Flag as inappropriate
PeerSpot user
reviewer2706813 - PeerSpot reviewer
Systems engineer at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
May 20, 2025
Seamless integration with Ansible and less overhead than others
Pros and Cons
  • "There's less overhead than using Microsoft products in general, as is the case with the Linux operating systems."
  • "For me, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is ease of use and quality of life."
  • "I haven't dealt with it much, but I would say Podman and containerization could use a little more work, although I don't know exactly how that would proceed."
  • "The UI could use a little bit of work. The graphical interface could be improved."

What is our primary use case?

My main use cases are related to Ansible, mostly involving software automation, software installation automation, and data collection.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has less overhead compared to other operating systems for my company. The command line interface is much easier to use—there's not as much navigating around screens. The command line interface is much easier to instruct and manage in that sense.

What is most valuable?

There's less overhead than using Microsoft products in general, as is the case with the Linux operating systems. I enjoy the command line interfaces a lot more than the UI. For me, that's a plus, but it's also nice to have the GUI interface on top of that if I need to.

The seamless integration with Ansible is always a plus. I can just get it running. Podman, as well, is valuable. Having it just there and ready to use is such a quality of life increase. I don't have to mess around with dependencies. 

What needs improvement?

It's been good and reliable. I haven't dealt with it much, but I would say Podman and containerization could use a little more work, although I don't know exactly how that would proceed. 

The UI could use a little bit of work. The graphical interface could be improved. I'm not too big of a fan of it right now, but some of that can be customized. Right out of the box, I'm not the biggest fan of how it looks, but that's personal.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about two years now. I've been dabbling in it on and off. I started with Red Hat Enterprise Linux 6 and went all the way up to Red Hat Enterprise Linux 9 most recently.

What do I think about the stability of the solution?

It's very reliable. It's fairly robust. I haven't had many issues with it.

How are customer service and support?

I haven't had any issues with customer service and technical support for Red Hat Enterprise Linux (RHEL). Their customer service has been great.

How would you rate customer service and support?

Positive

How was the initial setup?

It's seamless. When it comes to managing my Red Hat Enterprise Linux (RHEL) systems, I most often do manual patching, and it's not any more challenging than any other system I've dealt with, so it's standard in that sense. 

What was our ROI?

For me, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is ease of use and quality of life.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Venkatakrishnan Balakrishnan - PeerSpot reviewer
Program Manager, Customer Delivery & Global Manager, Delivery Bfs Accounts at a tech vendor with 10,001+ employees
Real User
Top 5
Nov 11, 2025
Has enabled resilient operations with faster and high-volume transactions while minimizing downtime
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) helps me solve pain points by enabling faster transactions and more transactions."
  • "I have not really seen an ROI with Red Hat Enterprise Linux (RHEL)."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is for the central monitoring of the operations.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve pain points by enabling faster transactions and more transactions.The feature I like the most about Red Hat Enterprise Linux (RHEL) is its resilience.A huge amount of transactions benefits my organization because we use this cluster to include the performance of Red Hat Enterprise Linux (RHEL).Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.

What needs improvement?

Red Hat Enterprise Linux (RHEL) could be improved with frequent updates.I think frequent upgrades should be included in the next release of Red Hat Enterprise Linux (RHEL).

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for two years.

What do I think about the stability of the solution?

I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) by stating that it is very secure, reliable, and fast.I have not experienced any downtime, crashes, or performance issues with Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my organization.I have not experienced any issues with Red Hat Enterprise Linux (RHEL).

How are customer service and support?

I would evaluate customer service and technical support for Red Hat Enterprise Linux (RHEL) as good, and we have vendor coordination with them.On a scale of one to ten, I would rate customer service and technical support for Red Hat Enterprise Linux (RHEL) as an eight because it needs the streamlining of things.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), I was using a platform from IBM initially, which was pushed into containerization.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.

What about the implementation team?

I manage my Red Hat Enterprise Linux (RHEL) systems with mass provisioning and patching, and I am very satisfied with the management experience.I managed the expansion on Red Hat Enterprise Linux (RHEL) as well.

What was our ROI?

I have not really seen an ROI with Red Hat Enterprise Linux (RHEL).

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is that pricing is heavy on this.The setup cost and licensing for Red Hat Enterprise Linux (RHEL) involves a perpetual license.

Which other solutions did I evaluate?

The other solutions I considered before selecting Red Hat Enterprise Linux (RHEL) included open source options.What stood out to me in my evaluation process of Red Hat Enterprise Linux (RHEL) is that the main feature is security on top of the open source, and we are considering the open-source platform to be implemented.

What other advice do I have?

The complexity of Red Hat Enterprise Linux (RHEL) comes from the methodology, which is complex.Security requirements were a consideration in choosing Red Hat Enterprise Linux (RHEL).My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that it is effective when it comes to simplifying risk reduction and maintaining compliance.My upgrade and migration plans for Red Hat Enterprise Linux (RHEL) to stay current include frequent patching and upgrades annually.I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as good for a few use cases.The factors that led me to consider the change to Red Hat Enterprise Linux (RHEL) were stability and reliability.I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.I have no advice to give to other organizations considering Red Hat Enterprise Linux (RHEL). I would rate this product a nine overall.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 11, 2025
Flag as inappropriate
PeerSpot user
AdrianLopez - PeerSpot reviewer
Solutions Architect at Infosys
MSP
Top 5
Sep 19, 2025
Supports long-term industry migrations and improves infrastructure versatility across consulting services
Pros and Cons
  • "In my organization, Red Hat Enterprise Linux (RHEL) provides an agnostic interface for many storage vendors that we deal with, which helps us to have a wider spectrum of offerings in our consultancy offerings."
  • "Red Hat Enterprise Linux (RHEL) has been one of the key strategic providers offering a good price to implement automation and containerization across all of the network elements we manage with several vendors, and in the latest five years, we have observed a good investment return in terms of ROI."
  • "Red Hat Enterprise Linux (RHEL) can be improved by adopting a feature similar to YaST from a big European competitor, which would significantly enhance Red Hat technologies."
  • "Red Hat Enterprise Linux (RHEL) can be improved by adopting a feature similar to YaST from a big European competitor, which would significantly enhance Red Hat technologies."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are that it has been part of our core delivery solutions for many industries, mostly for telecom.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I find most valuable include all of the features since system V. 

In my organization, Red Hat Enterprise Linux (RHEL) provides an agnostic interface for many storage vendors that we deal with, which helps us to have a wider spectrum of offerings in our consultancy offerings.

What needs improvement?

Red Hat Enterprise Linux (RHEL) can be improved by adopting a feature similar to YaST from a big European competitor, which would significantly enhance Red Hat technologies.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) since 2005 when it was in release four, which makes it 20 years.

What do I think about the stability of the solution?

I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as favorable, noting that during the last five years, we've experienced fewer crashes and downtimes compared to other commercial Unix and Linux distributions in the market.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales excellently with the growing needs of my organization, and I would rate it ten out of ten.

How are customer service and support?

I evaluate customer service and tech support as excellent; with either the partner portal or customer portal, we receive very good RCAs and analyses for any case we submit to Red Hat Enterprise Linux (RHEL). On a scale of one to ten, I would rate customer service and technical support as ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), I was using Commercial Unix, Oracle Solaris. The factor that led me to change was that during the last decades, Red Hat Enterprise Linux (RHEL) has absorbed many features straight from Solaris, enabling us to perform effective migrations from Commercial Unix to RHEL.

How was the initial setup?

At the very beginning, at the earliest versions of Red Hat since version six, there was a kernel that was not compatible with many cluster vendors, and that's why we were adopting another vendor of Linux. However, we've seen that during these past years, Red Hat has been experiencing a lot of enhancements overcoming these kinds of barriers. And now Red Hat has become more versatile in accepting more hardware that allows us to standardize our Red Hat offerings in our consultancy services.

What was our ROI?

I have seen a return on investment with Red Hat Enterprise Linux (RHEL). For data points, in one of the key industries I handle, which is telecom, Red Hat Enterprise Linux (RHEL) has been one of the key strategic providers offering a good price to implement automation and containerization across all of the network elements we manage with several vendors, and in the latest five years, we have observed a good investment return in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing is that I strongly believe Red Hat Enterprise Linux (RHEL) offers a good relationship between value and price, and despite it being quite pricey, it's definitely worth it.

Which other solutions did I evaluate?

Before selecting Red Hat Enterprise Linux (RHEL), I considered SLES, which is a competitor of Red Hat.

What other advice do I have?

My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is to have a good plan and to establish the relationship as a key strategic reference for any upcoming migration. The partnership and customer support provided is a high-value option. Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk through high availability solutions and key features that enable network redundancy, allowing us to achieve this. 

I would assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as excellent because it has become one of the key standards in the industry for following guidelines according to any topic in the RHEL environment. 

On a scale of one to ten, I rate this solution an eight.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 19, 2025
Flag as inappropriate
PeerSpot user
ParthPanchal - PeerSpot reviewer
Software Developer at a consultancy with 51-200 employees
Real User
Top 20
Sep 1, 2025
Server reliability enhances cloud analytics efficiency with fast reboot and infrastructure flexibility
Pros and Cons
  • "Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it."
  • "Compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications."

What is our primary use case?

I am working on a Cloud Infra project in which many analytics applications are hosted on Cloud Infra, and their applications are hosted on Red Hat Enterprise Linux (RHEL).

The applications are customer-facing and mainly focus on analytics regarding an automotive company.

The experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was pretty smooth, as we can subscribe the servers from the RHEL portal.

We use Red Hat Enterprise Linux (RHEL) on both on-premises and public cloud.

What is most valuable?

One of the best features of Red Hat Enterprise Linux (RHEL) is that it is lightweight and it is the industry standard.

Whenever I start the servers, they switch on very fast compared to other Linux servers.

We can deploy clusters in Red Hat Enterprise Linux (RHEL), and we can scale up and scale down our infrastructure with the help of the RHEL server.

The subscription model and vendor support are also good. We can subscribe our servers to RHEL so that we can get the packages installed for our project-related dependencies.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization. The speed of the applications has improved after deploying them on RHEL.

Whenever we face an issue and need to reboot the server, it comes up very fast compared to other servers, and it has improved the latency of our applications.

Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it.

What needs improvement?

There should be some automation for patching the servers in Red Hat Enterprise Linux (RHEL). Patching in the sense that automatically, whatever servers we need, we can patch them using a utility present inside RHEL.

It is stable, but compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications. If improvements can be made in RHEL so Docker and Kubernetes-based applications can be deployed more easily, that would be great.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the past six months.

How are customer service and support?

Red Hat Enterprise Linux (RHEL) scales up very easily, and RHEL vendor support is also good; it has helped us many times.

We are using Red Hat Enterprise Linux (RHEL) from the start; we can see that RHEL provides good vendor support and bug fixes.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not evaluate any other options before choosing Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I can see more improvements can be added to Red Hat Enterprise Linux (RHEL). They provide many certifications such as RHCE and RHCSA which are very important for learning Linux, learning about automation, and deploying the servers in the cloud.

The architect-level certifications are very important. The customer support for Red Hat Enterprise Linux (RHEL) rates around an eight.

Red Hat Enterprise Linux (RHEL) is a great platform to learn Linux. Red Hat provides many certifications such as RHCSA, RHCE, and RHCA, which is architect level.

RHCA is an architect-level certification through which you can learn Ansible and many automation-related activities in Linux; it can help you grow your Linux knowledge as a professional in the IT industry.

I would rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 1, 2025
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.