My use of Red Hat Enterprise Linux (RHEL) is for on-premise vertical solutions, but everything is on-premise. The main use cases for Red Hat Enterprise Linux (RHEL) include enterprise applications, such as databases and enterprise web applications, or security applications like WebSphere.
Senior IT Consultant at Xerif
Enables smooth enterprise integration but comes with high costs
Pros and Cons
- "The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward; I find it very easy to set up."
- "I find the most valuable aspect of Red Hat Enterprise Linux (RHEL) is its stability in working with other enterprise devices, such as firewalls and centralized storage."
- "Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive."
- "Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive."
What is our primary use case?
What is most valuable?
I find the most valuable aspect of Red Hat Enterprise Linux (RHEL) is its stability in working with other enterprise devices, such as firewalls and centralized storage. Enterprise applications and devices communicate well with RHEL, and it provides appropriate drivers for those enterprise devices. However, apart from that, I see almost the same performance with other open-source distributions like Ubuntu or Debian.
When assessing the knowledge base offered by Red Hat Enterprise Linux (RHEL), I find their documentation online to be excellent. I would rate the experience I have had with the documentation or knowledge base of Red Hat Enterprise Linux (RHEL) as excellent, giving it a ten out of ten. It is very good and useful for other Linux distributions as well.
The most important security feature in Red Hat Enterprise Linux (RHEL) is similar to that of other distributions, such as user creation and minimum privileges during the operating system's operation. In enterprise environments, I don't notice anything special in terms of security compared to others; it interacts very well with enterprise devices like firewalls and storage solutions.
RHEL has its own firewall, which is SE Linux, and I consider that to be a remarkable security feature. I have not tried Red Hat Insights; I don't know how to use that feature of Red Hat. Regarding the Image Builder or System Roles in Red Hat Enterprise Linux (RHEL), I haven't used them; I only use the ISO image directly for installation.
What needs improvement?
The solution has high pricing.
For how long have I used the solution?
My overall usage of Red Hat Enterprise Linux (RHEL) has been uninterrupted. In total, it has been three years.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
How are customer service and support?
In terms of Red Hat support, I haven't used it, as everything I need to solve is in the documentation, which is very good.
Which solution did I use previously and why did I switch?
I have previously used other solutions like Debian or Ubuntu.
I switched to Red Hat Enterprise Linux (RHEL) based on the direct requirements of the customer, not by my own decision.
How was the initial setup?
The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward; I find it very easy to set up.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) indicates that this was the main topic that made me step away from RHEL. Personally, I don't see good benefits from their support and paid licensing compared to completely free and well-documented Linux distributions, as I find RHEL excessively expensive. Normally, the customer asks for a three-year licensing agreement for Red Hat Enterprise Linux (RHEL).
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux (RHEL) as a nine technically, however, considering the cost, I would rate it a six, since it is very expensive. Combining technical and financial aspects, I give it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Linux HPC Systems Administrator at a manufacturing company with 5,001-10,000 employees
Reliable patch management, high uptime, and incredible knowledge base
Pros and Cons
- "I enjoy the patching processes and the way Red Hat Enterprise Linux has elements set up. I have never had a patch session fail, even when installing a thousand packages at a time."
- "Their security library is well-maintained."
- "I wish IBM would give them more leeway. IBM seems to have restricted Red Hat Enterprise Linux more since the acquisition."
- "The organization moved away from Red Hat because IBM introduced paywalls and additional barriers that did not exist before, which made everything a lot harder."
What is our primary use case?
I have been a sysadmin handling everything about Red Hat Enterprise Linux, primarily for on-premises environments. I have built projects based on Red Hat Enterprise Linux, including development and support projects in the companies. I have handled pretty much everything. Anything you can imagine, I have probably done with it.
How has it helped my organization?
In terms of security, it does a lot of things that most people still turn off. SELinux is turned on by default. They have pretty good firewall rules in their defaults. The audit rules always take tweaking, but, overall, it comes out of the box not too bad. I used to write scripts to harden them from there.
There are multiple ways to provision and patch. You have everything from local repositories to doing it by hand.
Their knowledge base is incredible. There is so much information out there. It has never taken me longer than 30 minutes to find an answer to anything, even very tough ones.
One company I worked for was a security company, and we did a lot of patching on everything. It was designed around security and email hosting, and uptime was pretty much whatever we wanted it to be. I have had a couple of times when the uptime was bad, but it was caused by a third-party solution. In fact, the Norton antivirus was definitely the worst. Red Hat had nothing to do with it.
What is most valuable?
I enjoy the patching processes and the way Red Hat Enterprise Linux has elements set up. I have never had a patch session fail, even when installing a thousand packages at a time.
Their implementation of Yum is effective. I have used it quite a bit to pull additional information out because, for a while, I was doing security work. It is nice to have all the security information they provide on the inside. Their security library is well-maintained. I have used it exclusively for 15 years now, and I have been nothing but happy with it.
What needs improvement?
I wish IBM would give them more leeway. IBM seems to have restricted Red Hat Enterprise Linux more since the acquisition.
The organization moved away from Red Hat because IBM introduced paywalls and additional barriers that did not exist before, which made everything a lot harder. They moved from there to the Rocky version, which is a fork of Red Hat. It is run by people who have left IBM or Red Hat engineers who left IBM. Giving Red Hat Enterprise Linux more independence could be beneficial.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux exclusively for about 15 years.
What do I think about the stability of the solution?
It has demonstrated great stability, with systems running for multiple years without issues. I have no problem with uptime. It is as long as you want it to be.
What do I think about the scalability of the solution?
It offers excellent scalability. The HPC system that the organization runs is a small one, but it has 8,000 computers. Each computer has at least 24 to 72 CPUs in it, and everything runs on Red Hat Enterprise Linux or Rocky. It is eminently capable. They run jobs because they do some of the hurricane forecasting and things. The things that they run on it take 900 nodes and 70,000 CPUs. You walk into that data center, the air comes out of the floor at 50 degrees. By the time it gets through the computers, it is about 110, so they are working them hard. The room itself stays at about 90.
How are customer service and support?
Before the acquisition by IBM, support was incredible. I could directly engage with developers and get immediate assistance. It was great.
I have not had a lot of experience with them post-acquisition. At this point, the entire department is moving to Rocky. It is not a huge change for me, but a part of the move was the lack of support through IBM.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
The company we are contacted with has just moved from Red Hat to Rocky, which is Red Hat-based. It is a fork of Red Hat, so it is like all Red Hat derivatives. It is binary compatible. You can do anything you want with it. For the things the organization does with the HPC environment, it is a lot nicer because there are fewer restrictions. Open source works best for HPC environments. You have to recompile a lot of drivers and things to get things to work. Being able to do that is critical in that business.
How was the initial setup?
For the most part, upgrades and migrations are very straightforward. In one of the cases, it was very straightforward to install the OS, but it was a lot more problematic to find all the pieces that ran the underlying hardware and get those working right. We had to do a lot of testing between lots of different versions of both the OS and the hardware drivers before we found good combinations. From what I hear, going from Red Hat to Rocky was a lot cleaner than going from Red Hat 6 to Red Hat 7. That was a big change.
In terms of maintenance, for the most part, once you get it set, you can walk away from it.
What's my experience with pricing, setup cost, and licensing?
I do not have any insights, but I know why the prices went up. At the time, it made sense. I do not know what the pricing is like now. Previously, the pricing model was advantageous as it allowed unlimited installations for a single price, focusing on support. The recent introduction of paywalls complicates the cost landscape.
What other advice do I have?
I have used the web console, but I am more of a command-line person. I did not see a lot of use for it, but I have used it in the HPC world because you can do some things that are handy, such as pulling in entire groups of things and building them as a boot group. It is nice to have when you need it.
Overall, I would rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
March 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
System Engineer & Principal Officer at Pubali Bank Limited
Security improvements help maintain compliance and optimize operations
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) has positively impacted my organization because its improved security helped our team to maintain compliance issues, even though it's a bit complex."
- "The GUI operation needs to be improved, especially for day-to-day desktop operations."
What is our primary use case?
My main use case for Red Hat Enterprise Linux (RHEL) is for all the tasks, which can be utility services or web services, DNS, NTP, or identity service as well as mail service in my day-to-day work.
What is most valuable?
The best features Red Hat Enterprise Linux (RHEL) offers are that it's a well-managed operating system, and I can use anything regarding the system and other features.
It is good for performance, reliability, and updates.
Red Hat Enterprise Linux (RHEL) has positively impacted my organization because its improved security helped our team to maintain compliance issues, even though it's a bit complex.
What needs improvement?
It's acceptable to work with the current system and current initiation regarding how Red Hat Enterprise Linux (RHEL) could be improved; I don't have significant frustrations.
The GUI operation needs to be improved, especially for day-to-day desktop operations.
For how long have I used the solution?
I'm working about 10 years in my current field.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is stable in my experience.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) is a highly scalable solution, and it can handle growth and increased demand well.
How are customer service and support?
The customer support for Red Hat Enterprise Linux (RHEL) is exceptional; I have interacted with their support team, and it's awesome.
I rate the customer support for Red Hat Enterprise Linux (RHEL) a 9 out of 10.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We used Oracle Linux before Red Hat Enterprise Linux (RHEL), but I prefer RHEL now.
What was our ROI?
Red Hat Enterprise Linux (RHEL) saved our money and is good, which indicates we've seen a return on investment.
Which other solutions did I evaluate?
We have evaluated Ubuntu before choosing Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I absolutely give others looking into using Red Hat Enterprise Linux (RHEL) the advice to adopt RHEL for their other production systems. On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 27, 2025
Flag as inappropriateInfrastructure engineer at a financial services firm with 10,001+ employees
Provides seamless support and strengthens security for virtual machine deployment
Pros and Cons
- "The deployment is a smooth process."
- "My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful."
- "Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great."
- "Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible."
What is our primary use case?
My main use case for Red Hat Enterprise Linux (RHEL) is running virtual machines. That's probably the most important use case for us.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) helps us solve pain points related to security. We want security, so it is hardened, and just supports us. As a financial institution we take security very seriously.
What is most valuable?
The feature I appreciate the most from Red Hat Enterprise Linux (RHEL) is support and simplicity.
The knowledge base is good; they have a lot of documentation.
We manage our Red Hat Enterprise Linux systems when it comes to provisioning and patching through Ansible. Everything's straightforward and efficient.
What needs improvement?
Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible. There are many community issues that could be implemented into Red Hat.
For how long have I used the solution?
We try to stay two versions below the latest one just to make sure that we have security checked there and to avoid running into any bugs or issues with the latest release. We just try to apply patches as much as we can.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) are smooth as we have not encountered any problems or issues.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales perfectly with the growing needs of my company. It's easy to scale up with the tools we have.
How are customer service and support?
My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful. We open up a ticket, and we get someone to help right away.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment is a smooth process. Some of the issues we have are just related to multiple vulnerabilities, and that's on our side to fix, however, everything else is smooth. We have no complaints.
What was our ROI?
The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is how they have their foundation set. They have everything organized, documentation's there, it's globally used everywhere, and it's good software with good tools.
What's my experience with pricing, setup cost, and licensing?
I'm not in the pricing conversation. I can't speak to costs.
What other advice do I have?
Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks. They specifically thrive on criticism, and they don't take it lightly. They mentioned earlier in the panel that they wanted to prioritize the big CVs and any vulnerability that's important. Although some don't get exploited, it's good to have fewer of those numbers.
We try to stay two versions below the latest one.
I would rate Red Hat Enterprise Linux (RHEL) overall an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partnership
Founder at Asynka
Using robust security and detailed documentation has improved our enterprise operations
Pros and Cons
- "The best features of Red Hat Enterprise Linux (RHEL) are its stability and the RPM, Red Hat Package Manager, which is perfect."
- "Red Hat Enterprise Linux (RHEL) is very expensive. It is not suitable for an SMB company; it is not payable or affordable."
What is our primary use case?
I use Red Hat Enterprise Linux (RHEL), and we have a couple of customers using OpenShift, the Kubernetes platform based on Red Hat, and also Red Hat Virtualization. My first contact with the Linux platform was with Red Hat.
What is most valuable?
The best features of Red Hat Enterprise Linux (RHEL) are its stability and the RPM, Red Hat Package Manager, which is perfect. They also deliver Satellite, a platform for updates. It is a very robust, excellent platform.
For me, and for every Linux distribution, the most important security feature in Red Hat Enterprise Linux (RHEL) is SELinux. Security is often misunderstood by others. SELinux is very important because it provides security for the kernel. Many people disable SELinux, but it is the most important and most misunderstood feature. People do not understand it. The updates and SELinux are very important to me. SELinux is very good, but it is complex, and I have seen many administrators disable it because instead of helping them, it causes trouble. For example, securing my NGINX configuration is a pain. It is a very good security option, but I would say it is excellent only if one is an expert.
Red Hat Enterprise Linux (RHEL) documentation is very good and very complete. Regardless of my opinion about the IBM acquisition, the documentation is excellent.
What needs improvement?
IBM committed two major mistakes with Red Hat. The first was destroying the CentOS project, which was a fork of Red Hat. The second was limiting the use of free options and restricting hardware to support Red Hat on just some limited hardware. One can use the system for free, but the statement is not entirely true because it is limited to a couple of virtual processors and I do not remember if it was 24 or 16 GB of RAM. If one goes beyond that configuration, one has to pay, and IBM is IBM. Many companies were in trouble because from one day to the next, IBM said they would no longer support CentOS and told them to move to another distribution. People had to migrate, and for that reason, there are Rocky Linux, AlmaLinux, and other Linux distributions that are trying to rise and taking advantage of that situation. Red Hat Enterprise Linux (RHEL) is just for corporate companies with money to waste on licensing.
Red Hat Enterprise Linux (RHEL) is very expensive. In the case of our customers, the couple of customers with OpenShift, they have enough money to license Red Hat. They bundle Red Hat with virtualization and OpenShift packages. However, it is not suitable for an SMB company. It is not payable or affordable. For me, it is very expensive.
For how long have I used the solution?
I use Red Hat Enterprise Linux (RHEL) a lot, though I do not remember the exact frequency.
How are customer service and support?
I have worked with Red Hat support, and it is very good because they have very good engineers. In Latin America, during my time, the support in Spanish was mostly provided by engineers from Argentina. In Colombia, I have worked with a couple of engineers from Colombia, and they were very good. I have not worked with support in English for Red Hat, only in Spanish with those engineers.
How would you rate customer service and support?
Positive
What other advice do I have?
My first Red Hat Enterprise Linux (RHEL) certification, Red Hat Certified Engineer, was for version 6, which was approximately 12 to 15 years ago.
I have tried Red Hat Enterprise Linux (RHEL) Image Builder and System Roles, and it is pretty good.
I would rate the support at an eight out of ten. My overall rating for this product is ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Dec 24, 2025
Flag as inappropriateSeamlessly integrates developers familiar with Linux commands into the environment
Pros and Cons
- "My favorite feature of Red Hat Enterprise Linux (RHEL) is that it's a Linux server with Linux commands, which have benefited my company by making it feel lightweight and allowing developers who know Linux commands to jump on it immediately."
- "From a user standpoint, every time they do an upgrade or they bring down the Linux server, I have to re-clone all my repositories."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) at this company include the development environment, where the dev environment is all in Linux. It's a server where you connect to via PuTTY, and it's currently running on Red Hat Enterprise Linux (RHEL) 7.
What is most valuable?
My favorite feature of Red Hat Enterprise Linux (RHEL) is that it's a Linux server with Linux commands. These features have benefited my company by making it feel lightweight. If you know Linux commands, you can connect to it and still be able to navigate within that Linux environment. The benefit is that if you onboard a new developer and they know Linux commands, they could just jump on it immediately.
What needs improvement?
From a user standpoint, every time they do an upgrade or they bring down the Linux server, I have to re-clone all my repositories. Perhaps they could just migrate them over so I don't have to do all that cloning again, because I have three different repos that I have to clone. This has happened twice. I am uncertain how Red Hat Enterprise Linux (RHEL) can be improved beyond this.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) at my company for two and a half years, ever since I started.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk for what we use it for because we use it to host a Docker container and for the development environment. From my standpoint, it has been beneficial because we're using it as a development environment to test out new features, which helps mitigate unwanted bugs.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company because there have not been any issues with deploying different servers.
Which solution did I use previously and why did I switch?
I have worked with Goldman Sachs and Bank of America, and they all use Red Hat Enterprise Linux (RHEL) for their Linux servers. I haven't heard of any other solutions being used, though I haven't worked on the DevOps side to set up these systems. In all the environments I've used that are Linux-based, it has been Red Hat Enterprise Linux (RHEL) 6 or Red Hat Enterprise Linux (RHEL) 7.
How was the initial setup?
Red Hat Enterprise Linux (RHEL) helps solve pain points by being very easy to connect to, and it has an easy setup, though I didn't set it up as the DevOps people handled that.
What about the implementation team?
I don't manage the Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching; there's a DevOps team that handles that. When there is an upgrade, they handle all that after work hours. They bring everything down and then bring up the new servers.
What other advice do I have?
My advice to a company that's thinking of getting Red Hat Enterprise Linux (RHEL) is, as a user, go for it. I don't know any other product besides Linux and Ubuntu, but I think Red Hat Enterprise Linux (RHEL) is good.
On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 9 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 27, 2025
Flag as inappropriateVP Design Implementation at a tech vendor with 11-50 employees
Meets our needs and offers competitive pricing and long-term support
Pros and Cons
- "My decision to go with Red Hat Enterprise Linux (RHEL) was influenced by three main factors: 1. The IT team’s familiarity with Red Hat due to its previous deployment in other units. 2. Competitive pricing, which was 25 to 30 percent lower than other options. 3. The perception that Red Hat offered long-term service pack support for an additional fee; something that other providers like SUSE may not have offered."
- "If I see that one of my runs for any workload is taking five days, I immediately question why it is not completing within a day."
What is our primary use case?
As an end user and a trained engineer working on field development, I am required to use a Linux-based system for all aspects of our work. This includes everything from logical design to design verification, and physical design, all the way to integrating data into the silicon database at the foundry. Since all of this occurs in a Linux environment, I must ensure we have the right platform in place. The performance we achieve with the tools we use can vary significantly across different platforms. Additionally, the support provided by these platforms is crucial. In the field of silicon design, we rely heavily on electronic design automation (EDA) tools, which are continuously being enhanced. As this area evolves, it’s essential for our operating systems to keep pace with the migration of the latest tool versions. If I become stuck with an outdated version of the OS, it can adversely affect my productivity and the quality of my designs. Therefore, I need to be reasonably familiar with various operating system providers and understand the pros and cons of each. This includes comparisons between Red Hat, SUSE, and Ubuntu, which is essential for meeting my requirements.
What is most valuable?
Since it is widely used, I believe the knowledge base is fairly good. In my own organization, which has three vertical companies, two others were already using Red Hat Enterprise Linux (RHEL) for production. They were asking me to go with Red Hat Enterprise Linux (RHEL) unless I had a compelling reason to go to SUSE or Ubuntu. This indicates that the IT team within my company preferred Red Hat Enterprise Linux (RHEL) for support and documentation purposes. The company has been around for more than a decade, so familiarity might be one reason, or resistance to change may have been another reason to stick with Red Hat Enterprise Linux (RHEL). In my role as the design manager, I have not heard anything negative about Red Hat Enterprise Linux (RHEL).
My decision to go with Red Hat Enterprise Linux (RHEL) was influenced by three main factors:
1. The IT team’s familiarity with Red Hat due to its previous deployment in other units.
2. Competitive pricing, which was 25 to 30 percent lower than other options.
3. The perception that Red Hat offered long-term service pack support for an additional fee; something that other providers like SUSE may not have offered.
Ultimately, the first two reasons were strong enough for me to lean towards Red Hat.
What needs improvement?
To some extent, I am speculating, but at the end of the day, the main thing we care about is how the resources are getting scheduled and utilized. Without an external load-sharing application, the number of cores in our servers and the memory should all be utilized effectively. If they can do very good dynamic resource allocation, maximizing the number of cores and the memory without external applications, that would be beneficial
Additionally, this is not just for Red Hat Enterprise Linux (RHEL), but for any OS - I would really love to make sure that their security features are robust and getting updated regularly. I believe at a given point of time, they may be very good, but hackers are also improving their techniques. I would definitely expect Red Hat Enterprise Linux (RHEL) or any OS provider to constantly monitor, understand if there are any new vulnerabilities in their OS, and provide patches or fixes so that we are always guarded from any security threat because what we are developing consists of very important IPs that have to be protected from malware attacks.
The most important thing is that it has to be stable. If it is not stable and we have to reboot it because of something, that would be problematic. The kind of tools it provides natively is important. For example, if I am doing development, I want to have a checkout process. If they have well-developed documentation and the ability to work with the code itself, along with good support for developing, then the performance of the OS would improve. If I see that one of my runs for any workload is taking five days, I immediately question why it is not completing within a day. If the load sharing is not happening correctly, there might be switches or features that the OS provides that can help use more memory or similar resources. Being developer-friendly would be beneficial. One thing managers hate is nasty surprises, so even if something is not working in the OS, it should provide some ability for IT to observe potential issues three or four weeks in advance.
For how long have I used the solution?
I have only been using Red Hat Enterprise Linux (RHEL) for a short duration of time, about six to eight months because the migration happened very recently.
Which solution did I use previously and why did I switch?
I am working for a startup company. We used to use open source SUSE because that was kind of easy to use and we did not have to spend many dollars. When we reached the point where we had to go to production, we needed to ensure we were using something more reliable because open source is open source. When I go to a newer version or a production version of the OS, some of the designs we are developing will be around because our startup is focusing on accelerators for the cloud. Some of these can be around for seven years, 10 years, and beyond. Hypothetically, even after 10 years, somebody who is using our silicon can find a bug, and we are obligated to fix it through software or other means. If we do not have the OS support at that point in time, because 10 years is a long time, it becomes problematic. When we go towards production, the kind of analysis that I do involves determining how many years this OS is supported and whether they will support it for an extended period, provided I pay them extension money. I am an end user, and I try to look at the facets of the OS based on my current business needs.
When we were using Ubuntu, I initially found it sufficient for my EDA tools under the evaluation licenses I had. However, as I progressed into silicon design and needed to purchase production licenses, I realized that the older version of Ubuntu wasn’t adequate. The question arose: if we were to upgrade to a paid version of the operating system, which one should we choose? I conducted some research comparing Ubuntu and Red Hat, and ultimately decided to go with Red Hat. Once I made that decision, I simply needed to explain my reasoning to my IT team, stating that I wanted to upgrade the twenty or so servers I was using to Red Hat 9.1, or whatever the current version was at that time. They took over from there.
How was the initial setup?
We experienced some initial challenges when we moved to Red Hat, mainly due to the tools' versions. At first, we struggled to navigate these issues, but once I contacted support, they were able to resolve them quickly.
The maintenance is handled by the IT team.
Which other solutions did I evaluate?
Most of the studies that I did were between Ubuntu and Red Hat Enterprise Linux (RHEL). I did not check extensively on SUSE Enterprise.
I was inclined to choose Red Hat for a couple of reasons. First, the IT team’s familiarity with Red Hat was crucial since it had already been deployed in other areas of the organization. This existing knowledge made the transition smoother.
Additionally, I did not inquire about pricing immediately because, ultimately, my business unit would be responsible for the costs. I recall that the price for Red Hat Enterprise Linux was less than one lakh rupees per license per year. The annual cost might be around 1.2 lakh or slightly more, but it was certainly under that threshold. Furthermore, I believe that if we were to negotiate for a larger number of licenses, we might have received a better rate. Regarding the initial pricing I received, I remember it being about twenty-five percent lower per license per year compared to other options.
For my use case with EDA tools, Synopsys EDA tools' local AE team said that support in India is better for Red Hat Enterprise Linux (RHEL). Additionally, Ubuntu and SUSE support for 10 years, whereas Red Hat Enterprise Linux (RHEL) supports for 10 years plus an extended two to four year period for a cost. Since our chips will be in the cloud market for at least a decade or more, this long-term support influenced my decision.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jul 16, 2025
Flag as inappropriatePlatform Engineer & Manager at a computer software company with 51-200 employees
Automation has reduced downtime and supports reliable zero‑disruption deployments
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) is a robust operating system, and I believe it is much better than Windows."
What is our primary use case?
I am currently working with Red Hat Enterprise Linux (RHEL) as I administer a lot of Kubernetes clusters installed on Red Hat Enterprise Linux (RHEL).
For Red Hat Enterprise Linux (RHEL), I use it as an operating system for our platform which powers all our company's software, mostly for Kubernetes or for IBM BPM or IBM PEL.
What is most valuable?
Red Hat Enterprise Linux (RHEL) is a robust operating system, and I believe it is much better than Windows. I work with Windows and Ubuntu, but Red Hat Enterprise Linux (RHEL) is the best distribution I have worked with.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. Red Hat documentation is the most valuable documentation in the market.
For Red Hat Enterprise Linux (RHEL), I think the most time-saving aspects come from Red Hat Ansible because we use Ansible to automate many tasks and repetitive tasks on Red Hat Enterprise Linux (RHEL) and Windows. Ansible automation and the Ansible automation platform are the most valuable products that save us time and money.
Overall, Red Hat Enterprise Linux (RHEL) helps me save time through automation using Ansible. For OpenShift, the core of containers saves time by automating the DevOps processes using the Red Hat pipeline built into OpenShift, Tekton, and source-to-image build. All of this saves us time.
Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and lower risks for me, as most of my work is with OpenShift which enables us to do a zero downtime deployment. The deployment is done without any downtime. Red Hat OpenShift is a stable system. Red Hat OpenShift and Linux are very stable and the downtimes are very minimal.
What needs improvement?
I think Red Hat needs to implement more AI features in the operating system or Red Hat OpenShift.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) for about 14 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is very stable. The product is very stable and very mature. All issues are documented in documentation or in the support portal and support knowledge base. When I have an issue, I primarily search the knowledge base and the support portal and find the solution. Red Hat Enterprise Linux (RHEL) is a very secure operating system, and they provide security patching every month.
What do I think about the scalability of the solution?
I find Red Hat Enterprise Linux (RHEL) scalable.
How are customer service and support?
We have many cases where Red Hat helped us with Red Hat Enterprise Linux (RHEL) or OpenShift, and their support is great. On a scale of one to ten, where ten is the best, I would rate the tech support a nine.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Most enterprises work on Linux, and as I am a DevOps and platform engineer, most of our systems run Linux, including Kubernetes, OpenShift, and the DevOps pipeline, all working on Linux. This is why I switched to Linux.
How was the initial setup?
For Red Hat Enterprise Linux (RHEL), the setup is very straightforward. OpenShift is a little complex, but once you do it once, you will master it.
What about the implementation team?
I performed the deployment all by myself.
Which other solutions did I evaluate?
When it comes to our business value, most of our customers are enterprise-grade customers from banking and government sectors, and they prefer to use an enterprise-grade operating system, not Ubuntu or CentOS. Additionally, in many cases, we need enterprise support from Red Hat as Ubuntu does not provide this.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Jan 7, 2026
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