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reviewer2753943 - PeerSpot reviewer
Cloud Administrator at a tech vendor with 10,001+ employees
Real User
Top 20
Sep 1, 2025
Automation and cloud operations thrive with secure and stable infrastructure
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) has positively impacted my organization through automation, as my recent task saved a lot of time by reducing the work from months to a day using scripts developed in RHEL, thus boosting our productivity and cutting costs while empowering a skilled workforce, enabling scalable and secure infrastructure, and fueling innovation and digital transformation."
  • "Red Hat Enterprise Linux (RHEL) could be improved with a modernized knowledge base and documentation, better performance under high load, and possibly a reduction in the cost of the professional subscription."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is server management and cloud operations.

I use RHEL for server management and cloud operations to perform multiple tasks, such as user access management, user management, patch management, and troubleshooting.

What is most valuable?

Red Hat Enterprise Linux (RHEL) offers multiple features that are really accessible and stable, providing security and compliance, hybrid cloud compatibility, enterprise-grade container support, task automation through cron jobs, and an overall good platform.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization through automation, as my recent task saved a lot of time by reducing the work from months to a day using scripts developed in RHEL, thus boosting our productivity and cutting costs while empowering a skilled workforce, enabling scalable and secure infrastructure, and fueling innovation and digital transformation.

What needs improvement?

Red Hat Enterprise Linux (RHEL) could be improved with a modernized knowledge base and documentation, better performance under high load, and possibly a reduction in the cost of the professional subscription. Apart from that, I don't see much need for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for more than five years.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
January 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.

What do I think about the stability of the solution?

In my experience, Red Hat Enterprise Linux (RHEL) is perfect in terms of stability.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) handles increases in users, applications, or data smoothly, which is why we use it for all our projects, as it provides us with confidence. We also use Amazon Linux, but primarily it is RHEL.

How are customer service and support?

I have reached out to Red Hat Enterprise Linux (RHEL) customer support multiple times, and I've found the experience amazing, as issues get resolved in a lesser time compared to Amazon AWS.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have majorly worked on Red Hat Enterprise Linux (RHEL) only and did not use a different solution before switching.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux (RHEL), having saved a lot of money and time due to the automation and scripting we perform, resulting in savings on man-hours as well.

What's my experience with pricing, setup cost, and licensing?

I have mentioned earlier that the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) could be reduced a bit, indicating a scope for improvement there.

Which other solutions did I evaluate?

Before choosing Red Hat Enterprise Linux (RHEL), I evaluated other options like SUSE and AIX, but I don't think any of them are better than RHEL.

What other advice do I have?

We do a lot of automation using Bash scripts. In a recent task, I had about 2,500 to 3,000 EBS volumes that I needed to change from GP2 to GP3 and calculate their throughput and IOPS, which would have been impossible manually due to time constraints, but we accomplished it with a Bash script thanks to RHEL. It's really very useful.

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is that everyone working on Linux should at least give it a try because it's a great platform.

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 1, 2025
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Albert Lacerda - PeerSpot reviewer
Managing Partner at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Jul 19, 2025
Offers a fast and optimized setup with room for improved adaptability on older hardware
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) does help save time because the setup and general installation experience is very optimized and well-established."

    What is our primary use case?

    The main use cases with Red Hat Enterprise Linux (RHEL) for me are hosting Oracle databases, Oracle server database, and MariaDB. When we need to install Oracle, we put it on Linux, and it usually was Santos in the past. Then we moved to Oracle Enterprise Linux or Red Hat, and when Oracle released the Linux distro, we moved to Oracle because the devices are really open source.

    What is most valuable?

    Some of the best features of Red Hat Enterprise Linux (RHEL) include stability; it doesn't break. Stability, along with management tools and users for management tools that they add to the Linux distro, are important. The main reason is stability. In the server area, we don't want change. That's why we're trying to move back to Debian, because Debian is stable—old, but stable. 

    Red Hat Enterprise Linux (RHEL) does help save time because the setup and general installation experience is very optimized and well-established. I made tests installing and setting up radioactive environments for virtual machines, and it was a very good experience, fast.

    What needs improvement?

    Red Hat Enterprise Linux (RHEL) is for on-premises only; we try to avoid the clouds as much as we can. In Brazil, we are seeing an interesting movement with small cloud providers because Amazon, Google, and Microsoft are too expensive. I am noticing the rise of many small companies that build small data centers and offer cloud services to small companies. They prosper with a better price and a simpler solution—not a fancy data center with sophisticated security. Just a small space with a decent Internet connection and a stable energy source, and they are good to go. People are prospering with this model of small cloud providers.

    The main difference between Red Hat Enterprise Linux (RHEL) and some of the others that I'm evaluating now is that Red Hat tries to use more recent packages. The problem with Debian and some of the stable distributions is that they are too conservative, and they keep the version progress very slow. I sometimes develop and create things that need more recent packages and libraries, and with Debian, I usually struggle with that. Red Hat usually provides the new ones—stable, but new. That's one of the best features of using Red Hat. Ubuntu also upgrades some important libraries from Debian.

    For how long have I used the solution?

    I have used Red Hat Enterprise Linux (RHEL) for more than fifteen years, because we have some infrastructure on it.

    How are customer service and support?

    I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as excellent; they have a great technology base on their website, but it requires a subscription. You might think you get free access, but I really don't prefer it. I usually find other sources. I know they have a very good knowledge base with excellent documentation, but I usually don't get access to it. I have not reached out to their support, so I do not have any personal experience with Red Hat support. The support that we really use from time to time is Oracle. My clients use the Oracle database, and they all pay for support. We use it because my partner, who is an Oracle database administrator, frequently deals with problems with Oracle and uses their support, and it works very effectively.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    My thoughts on the deployment with Red Hat Enterprise Linux (RHEL) are that it's easy, there are no problems at all. It's very easy, including in the cloud; they offer many partners, and it's really easy to move your loads to the cloud with Red Hat. I believe it's easier than with Microsoft. However, my clients usually do not get involved with this; most of them are Microsoft-based.

    What was our ROI?

    The ROI with Red Hat Enterprise Linux (RHEL) is useful if the company requires accountability or a formal contract, because they usually need someone involved in some kind of accountability process when lawyers get involved. Only in that situation does it make sense to pay that price. Usually, companies that are required by law to have licensed products, such as banks and insurance companies, have obligations by law. This is especially true in Brazil, where the insurance market is very regulated. It makes sense for these companies to have a license contract, particularly in the case of security leaks and similar issues.

    Which other solutions did I evaluate?

    My experience with the pricing or licensing for Red Hat Enterprise Linux (RHEL) indicates that our clients never chose to purchase a license. I watched the prices a few months ago while considering buying one for myself, and they were expensive; it's not a reasonable price, especially for small companies. The business value of Red Hat Enterprise Linux (RHEL) is compatible and on the same level as other Linux distributions I have used. They all charge the same for their products. I usually don't see much difference. When I compare the price of Red Hat Enterprise Linux (RHEL) to that of Windows, they are basically the same price, just a little cheaper, a small fraction. All of these big corporations try to squeeze the clients as much as they can. The only exception is Broadcom, which seems to try to charge an absurd amount for their products.

    What other advice do I have?

    My clients all have their own firewall solutions and network security solutions that they purchase. We usually don't deal with that. We just keep the built-in firewall running, and that's all. That's the main feature that we use on Red Hat and other distros, the built-in firewall. 

    Security Enhanced Linux (SELinux) is something we do not engage with. Last week, I tried to install a new version of Oracle Enterprise Linux from Red Hat on an old HP server, Gen 5, but it did not work; I needed to go back to Ubuntu. Ubuntu, even in the new version, uses a kernel that works on old hardware, so we have to deal with this situation. If you have old hardware and need to repurpose an old server, you can't use these new distros. Even Oracle does not work with very old equipment, more than ten years old. 

    I would rate Red Hat Enterprise Linux (RHEL) as a seven or eight out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 19, 2025
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    Buyer's Guide
    Red Hat Enterprise Linux (RHEL)
    January 2026
    Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,665 professionals have used our research since 2012.
    Abdullahi Osman - PeerSpot reviewer
    Database Administrator at a university with 5,001-10,000 employees
    Real User
    Top 10
    Nov 11, 2025
    Has improved server monitoring and helped manage hundreds of databases with strong security and performance
    Pros and Cons
    • "The most valuable feature of Red Hat Enterprise Linux (RHEL) is the security and also the performance for scheduling and tasking for the memory, which benefit the organization because we have hundreds of servers, databases, and many files, and we have the ability to use Red Hat Enterprise Linux (RHEL)."
    • "The most common challenges faced with the deployment are mostly enterprise related, such as resource compatibility and making automation instead of active compatibility."

    What is our primary use case?

    The main use case for Red Hat Enterprise Linux (RHEL) is to manage the database and the server.

    The solution helps solve pain points for monitoring servers, for example, databases and servers.

    What is most valuable?

    The most valuable feature of Red Hat Enterprise Linux (RHEL) is the security and also the performance for scheduling and tasking for the memory.

    These features benefit the organization because we have hundreds of servers, databases, and many files, and we have the ability to use Red Hat Enterprise Linux (RHEL).

    What needs improvement?

    I am interested in migrating to the cloud platform, so we are trying to implement that in the organization.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for five to seven years.

    What do I think about the stability of the solution?

    I have not experienced any downtime, crashes, or performance issues with Red Hat Enterprise Linux (RHEL).

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) scales well to meet the growing organizational needs.

    We are looking for containerization for scalability, and it is easy to scale out and scale in.

    We have expanded usage and tried manually to increase the number of servers, and we see the disk increasing exponentially, which is why we are looking for scaling.

    How are customer service and support?

    I would evaluate customer service and technical support as quite good, since I technically get 24/7 support if I encounter issues from updates or new features.

    I would assess the level of support from Red Hat Enterprise Linux (RHEL) team as very informative; we learn a lot from the documentation from the Red Hat support team.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Before selecting Red Hat Enterprise Linux (RHEL), I considered the availability of resources and security, as we have files and a lot of data with not enough time to handle that from the internet, and distribution is mostly for security.

    How was the initial setup?

    The experience deploying Red Hat Enterprise Linux (RHEL) was easy, as we use different methods, such as installing or using some source files by using some servers to deploy.

    What about the implementation team?

    The most common challenges faced with the deployment are mostly enterprise related, such as resource compatibility and making automation instead of active compatibility.

    What's my experience with pricing, setup cost, and licensing?

    The opinion on pricing and its cost-effectiveness for Red Hat Enterprise Linux (RHEL) is that it is quite good for production on-premises.

    What other advice do I have?

    The advice I would give to other organizations is that they should mostly rely on the Linux operating system; it is quite reliable and easy to use, install, deploy, and manage, so I would advise them to use it.

    I would rate this product a 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Nov 11, 2025
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    reviewer2753127 - PeerSpot reviewer
    Consultant at a government with 10,001+ employees
    Consultant
    Top 20
    Sep 1, 2025
    Improving security and usability with strong support and comprehensive training
    Pros and Cons
    • "RHEL has addressed key pain points related to security and usability, making it one of the strongest platforms from a service-level perspective."
    • "Red Hat Enterprise Linux (RHEL) has significantly improved our organization by providing a stable, secure, and standardized operating environment for our applications."
    • "From a hands-on experience perspective, Red Hat Enterprise Linux (RHEL) could be improved in terms of user experience and ease of adoption, especially for teams that are still building their knowledge of the platform."
    • "Red Hat Enterprise Linux (RHEL) could be improved in terms of user experience and ease of adoption, especially for teams that are still building their knowledge of the platform."

    What is our primary use case?

    Our primary use case for Red Hat Enterprise Linux (RHEL) is hosting enterprise applications that rely heavily on databases and middleware technologies. 

    The platform supports both application hosting and large-scale data collection, enabling us to manage and process significant volumes of data efficiently. RHEL provides the stability and reliability required for running these critical workloads in our environment.

    How has it helped my organization?

    Red Hat Enterprise Linux (RHEL) has significantly improved our organization by providing a stable, secure, and standardized operating environment for our applications. 

    Its reliability has reduced downtime and improved performance consistency across workloads. 

    The strong security features and regular patching process have enhanced our compliance posture and reduced operational risk. 

    In addition, the scalability of RHEL allows us to support growing data collection and application hosting needs without major infrastructure challenges. 

    Overall, RHEL has helped streamline system management, improve efficiency, and provide a solid foundation for our critical business operations.

    What is most valuable?

    The most valuable features of Red Hat Enterprise Linux (RHEL) for us are its robust security capabilities, stability, and enterprise-grade support. These features ensure that our production environment remains secure and reliable, which directly reduces operational risks. 

    I have been involved in several Red Hat Enterprise Linux (RHEL) upgrades and migrations, both on-premises and in the cloud. In my experience, RHEL’s built-in security features greatly simplify risk reduction and compliance management. Our team works closely with the security group on daily scans and vulnerability reports, and RHEL enables us to address findings quickly by streamlining patching and updates. This process has proven reliable, allowing us to remediate vulnerabilities and apply fixes in a timely manner.

    RHEL has also helped us mitigate downtime and reduce risks during system changes. While I personally prefer replacing production systems with thoroughly tested builds in lower environments rather than in-place upgrades, RHEL provides the flexibility and stability needed to support both approaches.

    One of the key differences compared to other platforms is the reliance on command-line operations. While Windows environments tend to emphasize GUI-based management, RHEL encourages working directly in the CLI. This has been a positive shift for our team, as we continue to expand skills across both Linux commands and PowerShell.

    RHEL consistently provides the stability, support, and knowledge base required to keep mission-critical systems running smoothly. With excellent vendor support and strong documentation, it fully meets our enterprise needs.

    Additionally, RHEL has addressed key pain points related to security and usability, making it one of the strongest platforms from a service-level perspective. We have also recommended RHEL to clients, particularly in cases where migrations from CentOS are required, as it provides a trusted and stable foundation for critical workloads.

    What needs improvement?

    From a hands-on experience perspective, Red Hat Enterprise Linux (RHEL) could be improved in terms of user experience and ease of adoption, especially for teams that are still building their knowledge of the platform. Enhanced usability tools, more intuitive configuration options, and improved documentation or guided workflows would help reduce the learning curve.

    For future releases, additional features such as built-in automation templates, more advanced monitoring dashboards, and tighter integration with hybrid cloud environments would further increase productivity and make system management more efficient.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for approximately two years. Our adoption began with multiple environments, and it has since become the standard platform for our current operations.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) is extremely stable and well-suited for production workloads. We have run hundreds of instances across a wide range of applications, and the operating system consistently delivers reliable performance with minimal downtime. Its predictable update and patching process, combined with strong vendor support, ensures that our critical systems remain secure and available. 

    Overall, RHEL provides the stability we need to confidently support mission-critical operations.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) scales very effectively across both on-premises and cloud environments. We run hundreds of instances supporting diverse applications, and the platform has consistently handled growth without major performance issues. 

    Its flexibility in supporting small workloads as well as large, mission-critical deployments makes it a reliable choice for enterprise scalability.

    How are customer service and support?

    Our experience with Red Hat customer service and support has been excellent. Support teams are responsive, knowledgeable, and provide clear guidance for troubleshooting and resolving issues.

    How would you rate customer service and support?

    How was the initial setup?

    The initial setup of Red Hat Enterprise Linux (RHEL) was moderately complex due to the need to configure multiple services, integrate with existing databases and middleware, and ensure security compliance from the start. However, the clear documentation, enterprise support, and guided best practices provided by Red Hat made the process manageable. 

    Once the initial environment was established, ongoing configuration and scaling have been straightforward, allowing us to reliably deploy and manage production workloads.

    What about the implementation team?

    The implementation of Red Hat Enterprise Linux (RHEL) was carried out by our in-house team. Our staff handled the installation, configuration, and integration with existing systems, leveraging Red Hat’s documentation and support resources.

    What was our ROI?

    The ROI of Red Hat Enterprise Linux (RHEL) is reflected in reduced downtime, improved system security, and streamlined operations. By providing a stable, supported platform, RHEL minimizes operational risks and resource overhead while enabling faster deployments and easier maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The subscription model is cost-effective, as it provides enterprise licensing and also includes access to Red Hat support and training resources. This combination has improved our team’s knowledge of RHEL features and enabled us to adopt new capabilities with confidence.

    Which other solutions did I evaluate?


    What other advice do I have?

    I would confidently rate Red Hat Enterprise Linux (RHEL) a ten out of ten for its reliability, security, and enterprise support.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 1, 2025
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    MOHAMMAD SANAULAH - PeerSpot reviewer
    Corporate Linux and Backup Administrator at a healthcare company with 10,001+ employees
    Real User
    Top 10
    Jul 15, 2025
    Ensures high uptime and robust security and has a good knowledge base
    Pros and Cons
    • "Red Hat provides support for a variety of file systems, making it easy to create and manage them, and the knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent, giving access to all documents online free of cost with even a single subscription."
    • "SUSE offers more flexibility in managing multiple environments, as their product can manage Ubuntu and Red Hat Enterprise Linux (RHEL). However, Red Hat Enterprise Linux (RHEL) Satellite server can only patch Red Hat and CentOS, not Ubuntu or SUSE."

    What is our primary use case?

    The main use cases for Red Hat Enterprise Linux (RHEL) are all application-based; it's an enterprise-level OS based on open source. There are many applications. We are using it for Oracle databases and applications which need more security and flexibility. 

    What is most valuable?

    Red Hat provides support for a variety of file systems, making it easy to create and manage them. It also allows for straightforward management of volume groups. Although we have not used it for our client, Red Hat offers services such as Satellite service for online patching and automated patching, among other features.

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. If you have an account created with even a single subscription, you get access to all documents available online free of cost. 

    From the security perspective, IP tables are very important for firewall protection and network communication. While these features exist in other Linux distributions, the implementation in Red Hat Enterprise Linux (RHEL) is particularly robust.

    Regular patching rollouts and immediate bug fixes help maintain compliance with cyber security requirements. 

    What needs improvement?

    All major Linux distributions should have common commands, which would make it easier for users to understand and remember. Each flavor has their own native tools and features, which can be confusing when managing multiple flavors in a single environment.

    Documentation is comprehensive and available in one place on the Red Hat Enterprise Linux (RHEL) portal, but connection and integration could be better with more out-of-the-box connectors. 

    Recently, I came across something interesting regarding the management of multiple environments. SUSE offers more flexibility in managing multiple environments, as their product can manage Ubuntu and Red Hat Enterprise Linux (RHEL). However, Red Hat Enterprise Linux (RHEL) Satellite server can only patch Red Hat and CentOS, not Ubuntu or SUSE. Cross platform support should be implemented in their product.

    For how long have I used the solution?

    I have been working with Red Hat Enterprise Linux (RHEL) for almost 15 years.

    What do I think about the stability of the solution?

    It helps to mitigate downtime and lowers risk. Most environments have very high uptime values with Linux machines. Red Hat Enterprise Linux (RHEL) rarely crashes or has issues. All the security features are very good in Red Hat Enterprise Linux (RHEL).

    The documentation clearly explains what each patching or update will do to your environment, and whether it is required. When asking for support, even for informational purposes, they provide detailed information about whether it is required for your environment, including bug fixes and CVEs reported by local cyber security personnel.

    How are customer service and support?

    The business value of Red Hat Enterprise Linux (RHEL) compared to other Linux distributors is their strong support process. While we haven't worked much with other flavors, we are satisfied with Red Hat support. Their technical expertise is excellent, especially for premium support. They helped us solve critical issues, such as when we had a file system corruption in a production environment that we couldn't mount or fix without their support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    There are other options such as Ubuntu, SUSE, and Oracle Linux. It depends on requirements. Some application vendors want to go with Ubuntu, so we have to provision Ubuntu. Some want to have SUSE. SUSE is used less frequently, but mostly people are using Red Hat Enterprise Linux (RHEL) and Ubuntu here.

    Ubuntu is a Debian-based Linux distribution. While all belong to the Linux category, Red Hat Enterprise Linux (RHEL) is more mature and flexible but costlier in terms of support. Ubuntu is less costly but has a different system administration approach due to being Debian-based. SUSE has more inclination towards ERP systems, with most SAP environments running on it.

    Red Hat Enterprise Linux (RHEL) operates in a vast environment with multiple products including Ansible, containers, and OpenShift. System administration is straightforward in Red Hat Enterprise Linux (RHEL) because people are more familiar with these open source tools and commands. There is extensive online documentation and free versions available, making administration preferred by most administrators.

    How was the initial setup?

    The setup is very straightforward. Even someone with minimal experience can follow the documentation and install it.

    What was our ROI?

    It brings ROI and measurable benefits. When support is needed for issues such as security vulnerabilities, ransomware protection, or bug fixes, Red Hat will resolve system downtime issues.

    What's my experience with pricing, setup cost, and licensing?

    The licensing cost for Red Hat Enterprise Linux (RHEL) is comparable to SUSE for premium support. For approximately $2,000 per year, you can get premium support for one subscription which allows you to run two VMs.

    What other advice do I have?

    I have not tried the Leap or Red Hat Insights feature because we currently work with standalone systems. For image builder and system roles, we can get the recovery system built with Red Hat Enterprise Linux (RHEL) tools, which are very good and handy for recovery.

    Since most systems are based on VMs in private cloud or hypervisors, it's straightforward to take snapshots for any changes on Linux. If something goes wrong, reverting the snapshot is simple.

    My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is that while other enterprise Linux distributions such as SUSE and Ubuntu are good in their respective areas, they should have cross-environment support for products, especially for patching, centralized monitoring, and user management.

    Based on my experience, I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jul 15, 2025
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    Daniel Wichinescki - PeerSpot reviewer
    IT Specialist | SRE | Cloud Public and Private at a financial services firm with 501-1,000 employees
    Real User
    Top 5
    May 29, 2025
    A highly reliable solution with excellent support and knowledge base
    Pros and Cons
    • "The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability. The support is very good."
    • "The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability."
    • "The main concern is the price."
    • "Red Hat Enterprise Linux (RHEL) did not help much with our uptime or security."

    What is our primary use case?

    I used it previously in environments for APIs, Apache Tomcat, and JBoss

    What is most valuable?

    The most valuable aspect of Red Hat Enterprise Linux (RHEL) is its reliability. The support is very good. 

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. It is very easy to search for solutions to problems and apply new features. 

    What needs improvement?

    The main concern is the price. 

    For how long have I used the solution?

    I used Red Hat Enterprise Linux (RHEL) for five years recently, and about ten to twelve years overall. The last time I used it was last year.

    What do I think about the stability of the solution?

    It's reliable. Red Hat Enterprise Linux (RHEL) did not help much with our uptime or security.

    How are customer service and support?

    The support with Red Hat Enterprise Linux (RHEL) is good, and it is similar to Oracle. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In the bank, we use Oracle Linux, but previously we used CentOS.

    How was the initial setup?

    It was easy to manage in terms of provisioning and patching. We used other products to update the systems, though I don't remember the name. I had other teams to manage the environment. I was satisfied with the management process and the management experience.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive.

    What other advice do I have?

    I would rate Red Hat Enterprise Linux (RHEL) a ten out of ten. I would recommend it to others. It is very stable.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 29, 2025
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    Technology Leader at a tech services company with 1,001-5,000 employees
    Real User
    Top 20
    May 21, 2025
    Innovative support and extensive knowledge improve service and minimize downtime
    Pros and Cons
    • "What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster."
    • "What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster."
    • "I am not sure how Red Hat Enterprise Linux (RHEL) can be improved."
    • "To achieve a perfect score, we need more focus on version management."

    What is our primary use case?

    My main use cases for Red Hat Enterprise Linux (RHEL) include working with applications such as Middleware and databases to provide services to different technologies, including Middleware, databases, and applications such as SAP, while managing these in my company.

    How has it helped my organization?

    The innovation benefits my company by providing good support through Insights, which offers comprehensive vulnerability scanning.

    What is most valuable?

    What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster. 

    The TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions. 

    The software consistently releases new versions with features and ensures stability compared to other systems, such as Ubuntu.

    We have reduced downtime issues from patching by 30% over the past year, thanks to our TAM who provided a testing site where we can check patching in our test environment first, allowing us to find any issues before they reach production and thereby minimizing impact.

    Red Hat Enterprise Linux (RHEL) helps me solve pain points due to their good support team, which usually has quick access to information, resulting in minimal downtime when problems arise. You only need to call, and they can provide a solution, often found in the Knowledge Base on the internet and web page.

    What needs improvement?

    I am not sure how Red Hat Enterprise Linux (RHEL) can be improved.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for 20 years.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company due to our global contract, which allows for more VMs than we initially anticipated, ensuring we receive the necessary licenses.

    How are customer service and support?

    My experience with Red Hat's technical support and customer service is positive; they have good support, always trying to find solutions and understanding my requirements, which is important for me.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In the past, we considered other Linux OS solutions, specifically demoing with Canonical, however, it was not suitable for us.

    How was the initial setup?

    I find the deployment of Red Hat Enterprise Linux (RHEL) easy. We automate everything in one pipeline, so you only need to execute that pipeline and in a few minutes, you have your new server.

    What was our ROI?

    From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the meantime to repair issues; with good support, our downtime is practically nothing, which is a significant return for us.

    What other advice do I have?

    The innovation benefits my company by providing good support through Insights, which offers a good scan of vulnerabilities, and the TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions. 

    I rate Red Hat Enterprise Linux (RHEL) eight out of ten.

    To achieve a perfect score, we need more focus on version management.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 21, 2025
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    Presiyan Rusinov - PeerSpot reviewer
    Linux system administrator at a comms service provider with 501-1,000 employees
    Real User
    Top 20
    Sep 1, 2025
    Administer Linux servers efficiently for three years with fewer outages
    Pros and Cons
    • "Since using Red Hat Enterprise Linux (RHEL) instead of Ubuntu, my organization has seen more stability in our infrastructure."
    • "If I had to imagine one thing that could be even better about Red Hat Enterprise Linux (RHEL), it would be more information in the man pages."

    What is our primary use case?

    For administering Linux servers, my main use case for Red Hat Enterprise Linux (RHEL) is focused on day-to-day tasks.

    I used Red Hat Enterprise Linux (RHEL) on newly deployed on-prem VMs for the company I work for, which adds to my use case.

    What is most valuable?

    Stability definitely stands out to me as one of the best features Red Hat Enterprise Linux (RHEL) offers.

    What makes Red Hat Enterprise Linux (RHEL)'s stability stand out for me is that I've noticed it's very error-prone, which I appreciate.

    Since using Red Hat Enterprise Linux (RHEL) instead of Ubuntu, my organization has seen more stability in our infrastructure.

    I noticed fewer outages and less downtime as specific outcomes since we began using Red Hat Enterprise Linux (RHEL).

    What needs improvement?

    I appreciate Red Hat Enterprise Linux (RHEL) the way it is right now, and I believe it can be improved but have no specific requests.

    If I had to imagine one thing that could be even better about Red Hat Enterprise Linux (RHEL), it would be more information in the man pages.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for three years now.

    What do I think about the stability of the solution?

    In my experience, Red Hat Enterprise Linux (RHEL) is indeed stable.

    What do I think about the scalability of the solution?

    Scalability for Red Hat Enterprise Linux (RHEL) is excellent; it can easily grow with my organization's needs, making it easy to add more servers or resources as needed.

    How are customer service and support?

    I have interacted with Red Hat's support team, and I find their customer support to be pretty much okay.

    On a scale of 1 to 10, I would rate the customer support for Red Hat Enterprise Linux (RHEL) a nine.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    Before switching to Red Hat Enterprise Linux (RHEL), we used Ubuntu, but we decided to make the switch because of stability.

    What was our ROI?

    I think Red Hat Enterprise Linux (RHEL) saved nearly 20 or 30% of our money, indicating a positive return on investment.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was straightforward, without facing any challenges.

    Which other solutions did I evaluate?

    Before choosing Red Hat Enterprise Linux (RHEL), we evaluated SUSE, but we preferred RHEL for its more stable ecosystem.

    What other advice do I have?

    My advice to others looking into using Red Hat Enterprise Linux (RHEL) is to examine its ecosystem.

    My company doesn't have a business relationship with Red Hat beyond being a customer.

    I was offered a gift card or incentive for this review.

    I don't have any additional thoughts about Red Hat Enterprise Linux (RHEL) before we wrap up.

    On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten overall.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Sep 1, 2025
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    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.