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Senior Systems Engineer at a insurance company with 5,001-10,000 employees
Real User
Top 20
Aug 28, 2025
Efficient installation process accelerates task completion and boosts performance
Pros and Cons
  • "Security requirements were a key consideration in choosing Red Hat Enterprise Linux (RHEL) due to its ease of use, robust security features, and comprehensive experience and support."
  • "The customer service and technical support are good, though they have declined in quality compared to previous standards."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are on the infrastructure side, including patching, building, engineering, administration, and a little bit of everything.

What is most valuable?

The feature I appreciate the most about Red Hat Enterprise Linux (RHEL) is its installation, which includes numerous capabilities. The installation process, especially when automating tasks, provides great satisfaction when it works. These features benefit my company because they enable tasks to be completed quickly.

What needs improvement?

I cannot identify specific improvements needed for Red Hat Enterprise Linux (RHEL) at this time. We are currently using version 9.6, and it is performing satisfactorily. I would need to work with it daily to provide specific feedback. However, the documentation could be more user-friendly and comprehensive. Instead of simply stating procedures, it should provide more detailed explanations through multiple layers of implementation. The documentation could be simplified for beginners who are unfamiliar with the system. In our organization, we write our own documentation to address these needs.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) along with CentOS throughout this period.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
July 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) helps me address vulnerabilities, particularly high CVEs with scores of 10 and nine. The build-out capabilities are beneficial, and Ansible integration works effectively with RHEL.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very effectively to meet my company's needs.

How are customer service and support?

The customer service and technical support are good, though they have declined in quality compared to previous standards. Currently, support often responds by sending PDF documentation, and scheduling direct calls can be challenging.

How was the initial setup?

Security requirements were a key consideration in choosing Red Hat Enterprise Linux (RHEL) due to its ease of use, robust security features, and comprehensive experience and support. Support availability was particularly important among these factors.

What was our ROI?

From my perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) has been its excellent performance and issue resolution capabilities.

Which other solutions did I evaluate?

I am not considering alternative solutions to Red Hat Enterprise Linux (RHEL) at this time due to our current three-year contract commitment.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) a 9 out of 10 and advise other companies considering RHEL to proceed with implementation. They should complete their customer assessment and work with Red Hat representatives. The solution is highly recommended, despite minor support-related concerns.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anan Ff - PeerSpot reviewer
Senior System Engineer at Norwin Technologies
Real User
Top 10
Jun 19, 2025
Integrated features support telecom applications with good technical support
Pros and Cons
  • "Technical support from Red Hat Enterprise Linux (RHEL) has been very good."
  • "For telecom products and technical platforms that support RAN engineering, we expect more features to be added to satellite, as it is currently quite complicated."

What is our primary use case?

I was working on Azure cloud migrations using Azure Discovery tool and AWS Endeavor tool. 

I worked with Red Hat Enterprise Linux (RHEL) Azure discovery migration tool. I have worked on-premises for 16 years and on the cloud for four years.

I like that there is no downtime during operations. We work to mitigate downtime, but it typically ranges from two to three hours for upgrades and up to four hours for migration work.

What is most valuable?

Red Hat Enterprise Linux (RHEL) now uses satellite servers, though we are not getting many materials or awareness about that aspect. Containers have also been implemented in Red Hat Enterprise Linux, but we need more materials and documentation for these features, based on my work experience. 

I have used Red Hat Enterprise Linux in hybrid environments including physical, virtual, and cloud deployments.

Red Hat Enterprise Linux is now integrated with RAN engineering, supporting telecom applications. Features such as Ansible and container applications come built-in since RHEL 8.

I find information through seminar websites and seminar links. With satellite servers, I receive links through which I share and gain knowledge, including online resources, PDF materials, and Udemy courses.

What needs improvement?

For telecom products and technical platforms that support RAN engineering, we expect more features to be added to satellite, as it is currently quite complicated.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for 16 to 17 years. The upgrades and materials have been consistently good.

What do I think about the stability of the solution?

Initial container deployment is difficult because the application matters more than the Red Hat Enterprise Linux (RHEL) server.

What do I think about the scalability of the solution?

I would rate the scalability at eight out of ten.

How are customer service and support?

Technical support from Red Hat Enterprise Linux (RHEL) has been very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation took approximately six months because it was a RAN application.

What about the implementation team?

Using the framework, I can upgrade directly from 7.9 to 8.1. I have completed upgrades for approximately 2,000 servers using Leap.

What other advice do I have?

I perform server migrations, including physical to physical and physical to virtual transfers. I work on application upgrades and Red Hat Enterprise Linux (RHEL) server upgrades. 

I rate this product 8 out of 10. I expect more Ansible features and container features in future releases.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
July 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,858 professionals have used our research since 2012.
reviewer2840514 - PeerSpot reviewer
Cloud Systems Engineer at a real estate/law firm with 10,001+ employees
Real User
Top 20
May 13, 2026
Automation has reduced patching time by half and manages cloud security risks efficiently
Pros and Cons
  • "From a technical point of view, the biggest return on investment when using RHEL is the time spent in work man-hours, as it has reduced our patching time by a very large amount in the Linux environment."
  • "I think RHEL could be made faster."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are patching and automation.

What is most valuable?

The features of RHEL that I like the most are Satellite and Ansible, as those are the only ones I really work with so far.

They benefit our company by providing solutions that are quicker and save money overall, which reduces time spent overall and saves us resources.

I use Satellite for patch management of our Linux devices, including our Red Hat devices, which helps my company navigate security risks.

What needs improvement?

I think RHEL could be made faster.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about a year.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with RHEL, as everything runs smoothly, and we do not have many tickets regarding our RHEL products or RHEL VMs.

What do I think about the scalability of the solution?

RHEL scales well with the growing needs of our company, as anything we add automatically gets pulled into Satellite.

How are customer service and support?

I would rate the customer service and technical support a 10, because I have not used it much, but my coworkers who have opened tickets have not reported anything negative about their experience.

Which solution did I use previously and why did I switch?

Before adopting RHEL, we mainly built the operating systems ourselves with a mixture of different Linux operating systems. For patching, we were using Ivanti before that.

The biggest difference between Ivanti and RHEL is that both have automation, but it is more seamless with Satellite, as it is owned by Red Hat and already integrated. We do not have to build out as many tasks and workflows inside Satellite, as it picks everything up and sends it out automatically.

What was our ROI?

From a technical point of view, the biggest return on investment when using RHEL is the time spent in work man-hours, as it has reduced our patching time by a very large amount in the Linux environment.

I would estimate that the patching time has been lowered by about 50 percent.

Which other solutions did I evaluate?

I have not considered switching to another platform that is not RHEL, as I am not part of those discussions.

What other advice do I have?

We are using RHEL in the cloud.

RHEL supports our cloud environment mainly for patching right now, as we have not started using it for migrations yet, but we will probably start doing that eventually.

I have not done any AI workloads through RHEL.

RHEL does not play a role in our company's implementation of Zero Trust; it would be more for workloads and data running on our Linux VMs, as we do not use it for identity or access at this time.

I have used Ansible Automation Platform somewhat and am learning it. My experience with it is good; I do not use it that much, but other people on my team are using it a little more, and we have not used it in production yet, although it is definitely something we will be doing soon.

We do not use RHEL for auditing, as far as I know; my boss sends me a list of things to fix, and I fix them.

RHEL has definitely helped to mitigate downtime and lower risks at my company, especially with patching, as we do not have to manually patch or reboot our VMs as much while managing the patching process.

The knowledge base that RHEL offers is pretty good; I use it personally the most for the training platform while trying to learn all the different systems they have, and I use that a lot.

I would rate this review a 10 overall.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 13, 2026
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PeerSpot user
Sr Software engineer at a consultancy with 1,001-5,000 employees
Real User
Top 20
Oct 5, 2025
Ease of managing workloads and saving time with effective infrastructure automation
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) has positively impacted our organization because all of our enterprise applications run on Red Hat RHEL only, which is the enterprise version, and for our application runs and application connections, we use Red Hat, which is very helpful for managing our entire application."

    What is our primary use case?

    We use Red Hat Enterprise Linux (RHEL) for our workloads, DevOps and SRE workloads, to manage our application and CI/CD pipeline runs.

    We use Red Hat Enterprise Linux (RHEL) in our DevOps and SRE workloads for DevOps and CI/CD pipeline runs and also for managing our infrastructure.

    We mostly use Red Hat Enterprise Linux (RHEL) to automate our infrastructure, and we use it to automate our image cataloging and all those things.

    What is most valuable?

    The best features Red Hat Enterprise Linux (RHEL) offers are that it is very easy to use, and the commanding is also straightforward. It's easy to install, easy to configure, and easy to manage all aspects.

    When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands. When we upgrade the OS version, it is without downtime. We can run that in minimal time.

    Red Hat Enterprise Linux (RHEL) has positively impacted our organization because all of our enterprise applications run on Red Hat RHEL only, which is the enterprise version. For our application runs and application connections, we use Red Hat, which is very helpful for managing our entire application.

    We have very minimal downtime, which is beneficial for us. We can improvise our application connectivity and interconnection. Everything performs exceptionally well.

    What needs improvement?

    As of now, there are no notable things to advise, from my understanding. As per customer interaction, Red Hat Enterprise Linux (RHEL) listens, every word is counted, and it is improved. At this point, everything performs as expected.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for almost five-plus years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux (RHEL) is always stable, and I definitely recommend choosing RHEL.

    What do I think about the scalability of the solution?

    In terms of scalability, reliability, and application upgradation, I am satisfied with Red Hat Enterprise Linux (RHEL).

    How are customer service and support?

    The customer support is very interactive and provides quick responses. It is very helpful for us to improve our system.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands.

    What was our ROI?

    In terms of investment, we have saved both time and money.

    In terms of hourly and weekly savings, we save almost six to seven hours per week with Red Hat Enterprise Linux (RHEL). This is based on user experience, deployment, configuration, and high availability perspectives.

    What's my experience with pricing, setup cost, and licensing?

    At the enterprise level, the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is as expected. It's quite standard - not very high, not very low. It's appropriate because the support is provided within and depends on our SLO and SLA.

    What other advice do I have?

    Everything is set as expected, which is quite good. We are also expecting the same kind of support from Red Hat. All aspects look good.

    On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 9.5.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1341057 - PeerSpot reviewer
    Principal Analyst at a marketing services firm with 1,001-5,000 employees
    Real User
    Top 5
    Sep 19, 2025
    Guides clients to manage hybrid cloud complexity through a unified Linux environment
    Pros and Cons
    • "Since we started recommending and our clients started using it, I can see the cost-to-performance ratio go up by over 50%."
    • "I would suggest focusing more on the cloud-native aspect. Kubernetes and microservices are built in natively; however, it would help to bring the service mesh and service mesh handling. That would be one of the improvement areas."
    • "Since Red Hat Enterprise Linux (RHEL) 10 was recently launched, there were some bugs that needed to be fixed and performance issues."

    What is our primary use case?

    I don't directly use Red Hat Enterprise Linux (RHEL). I advise our clients to select this kind of technology for their hybrid cloud requirements.

    When looking at hybrid cloud, the entire ecosystem is very complex; public cloud, private cloud, everything comes together and becomes very difficult to manage. The best use case I can see when Linux systems are involved is to use one common platform to manage all the infrastructure and the platforms on top of that. Red Hat Enterprise Linux (RHEL) would be the best choice for that particular use case.

    What is most valuable?

    The ability to manage complex environments, especially when it comes to hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL). The reduction in complexity, ease of use, and managing the entire hybrid cloud landscape was easier with this software. Service mesh and Kubernetes support contribute significantly, allowing better handling of complex cloud-native applications efficiently.

    We use third-party platforms to manage the risks and put the security guardrails in place, and Red Hat Enterprise Linux (RHEL) has its own native security guardrails as well, so we use both.

    Indirectly, we help other enterprises implement this solution, and I can tell how other enterprises are benefiting. They reduce complexity and achieve faster time to market as they improve efficiency and use these tools to improve their development process. This helps them move faster and release their software as soon as possible.

    We are trying to move most of our workloads to public cloud environments; however, not everything will go to the public cloud. We are trying to find a balance between on-premise, private cloud, and public cloud. Currently, the split is 50% on public cloud, 40% on private, and 10% on on-premise.

    Since we started recommending and our clients started using it, I can see the cost-to-performance ratio go up by over 50%.

    What needs improvement?

    I would suggest focusing more on the cloud-native aspect. Kubernetes and microservices are built in natively; however, it would help to bring the service mesh and service mesh handling. That would be one of the improvement areas.

    Most importantly, since we deal with mostly Fortune 500 clients who are global in nature, as the data is siloed from multiple sources and has to be pulled in, it's very important that the data is secure and all the security guardrails are in place.

    Since Red Hat Enterprise Linux (RHEL) 10 was recently launched, there were some bugs that needed to be fixed and performance issues. If those are cleared, then it would be a good fit for everyone.

    What do I think about the stability of the solution?

    There has not been much downtime with the system.

    What do I think about the scalability of the solution?

    The scalability is above average. It has scaled up and created its portfolio in line with market demands.

    How are customer service and support?

    The customer service was good. 

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We did not use any previous solutions.

    How was the initial setup?

    Deployment is fairly easy. The support that is required is appropriate for both full-fledged full stack developers and starting developers. The support overall is good.

    What about the implementation team?

    We implement mostly through service integrators who help to do the groundwork.

    What was our ROI?

    Since IBM's acquisition, we thought there might be some changes, yet surprisingly, it was kept aside. IBM was kind enough to let them operate on their own, which is a plus sign. The stability has been good, and we have no complaints.

    What's my experience with pricing, setup cost, and licensing?

    The pricing was good and did not affect much of the decision-making. It was appropriate, though I would suggest the team improve upon offering higher discounts on bulk purchases.

    Which other solutions did I evaluate?

    There are not many options available besides Red Hat Enterprise Linux (RHEL).

    What other advice do I have?

    I am a principal catalyst who works with AWS, Azure, Google Cloud, the hyperscalers, public cloud, and private cloud, both on the client side and on-premise.

    The ability to manage complex environments, especially regarding hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL).

    I rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Lead Ecm Architect at a financial services firm with 5,001-10,000 employees
    Real User
    Top 20
    May 13, 2026
    Secure operations have improved while automated management now simplifies daily administration
    Pros and Cons
    • "A specific outcome showing how Red Hat Enterprise Linux (RHEL) has benefited my organization is improved security, and I am not aware of any downtime."

      What is our primary use case?

      Red Hat Enterprise Linux (RHEL) serves as the base operating system where all applications run. It is the platform I manage, and all applications run on top of Red Hat Enterprise Linux (RHEL). I run IBM FileNet on top of Red Hat Enterprise Linux (RHEL).

      What is most valuable?

      Red Hat Enterprise Linux (RHEL) offers excellent security, reliability, and stable security as a secured operating system. Security features have helped my organization because Red Hat Enterprise Linux (RHEL) is already a locked down version of enterprise Linux distributions and is managed by Red Hat, with timely release of vulnerability fixes and patches that give a lot of security and peace of mind for enterprises.

      Red Hat Enterprise Linux (RHEL) has positively impacted my organization by ensuring that timely release of vulnerability fixes and patches keeps the system secure. All the latest versions and new features with Red Hat Enterprise Linux (RHEL) as an image and with AI capabilities add more value for enterprises using Red Hat Enterprise Linux (RHEL).

      A specific outcome showing how Red Hat Enterprise Linux (RHEL) has benefited my organization is improved security, and I am not aware of any downtime. Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, as I have not heard of any server reboot or crash throughout my career when it comes to Red Hat Enterprise Linux (RHEL), which speaks to its reliability.

      SELinux is the most important security feature in Red Hat Enterprise Linux (RHEL), as it is the most security-oriented feature. Red Hat Enterprise Linux (RHEL) helps me solve pain points such as management of servers with Ansible automation, security capabilities, and timely release of vulnerabilities and security fixes, which combined create great value for enterprises.

      What needs improvement?

      An AI assistant specifically for Red Hat Enterprise Linux (RHEL) 10 or the latest version of Red Hat Enterprise, such as an AI-assisted tool to get assistance on commands and syntax, would be beneficial.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for almost 17 years.

      What do I think about the stability of the solution?

      Red Hat Enterprise Linux (RHEL) is stable.

      What do I think about the scalability of the solution?

      I have not seen any issues with the scalability of Red Hat Enterprise Linux (RHEL); it is good or great.

      How are customer service and support?

      Customer support for Red Hat Enterprise Linux (RHEL) is great.

      Which solution did I use previously and why did I switch?

      I have only used Red Hat Enterprise Linux (RHEL) and did not previously use a different solution.

      What was our ROI?

      I have not seen a return on investment, and I do not have that level of management information since I am an individual contributor.

      What other advice do I have?

      All recent capabilities introduced in Red Hat Enterprise Linux (RHEL) 10, including the AI inference server, are already great. I use Ansible for the management of servers and patching, and I find that management experience quite satisfying. I have not used much of the knowledge base offered by Red Hat Enterprise Linux (RHEL), and I have not used much of the documentation recently, so I cannot speak to that with certainty. I would recommend making use of Ansible automation with Red Hat Enterprise Linux (RHEL) and automating as much as possible. I rate this review a 9.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: May 13, 2026
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      reviewer2783742 - PeerSpot reviewer
      AWS administrator at a energy/utilities company with 5,001-10,000 employees
      Real User
      Top 10
      Dec 4, 2025
      Improved cloud backups and security have transformed how our team builds and manages servers
      Pros and Cons
      • "By using RHEL striping, throughput and IOPS have increased, which reduced the backup completion time from fifteen to sixteen hours to just fifteen to sixteen minutes."
      • "Red Hat Enterprise Linux (RHEL) entitlement management can be confusing, as converting systems between subscription modes is not straightforward."

      What is our primary use case?

      Red Hat Enterprise Linux (RHEL) is used primarily to build AWS servers. A specific example of how RHEL is used to build AWS servers involves purchasing licenses from third-party vendors like REL and also from AWS. Once an AMI is obtained from the Marketplace, the AMI is customized by injecting all organization standards.

      After internal tools have been built on the AMI, that AMI is used to build AWS servers.

      How has it helped my organization?

      Red Hat Enterprise Linux (RHEL) has positively impacted the organization by helping track everything, such as how many users have access to the server, which is easy to monitor. RHEL also offers better options for downloading repositories easily, and the ability to stripe the EBS volumes has allowed for pulling more IOPS and throughput.

      The impact on the team and organization has been significant, as it has helped improve application performance and backup performance. Since AWS backend is used for backups, RHEL striping has proven very useful.

      By using RHEL striping, throughput and IOPS have increased, which reduced the backup completion time from fifteen to sixteen hours to just fifteen to sixteen minutes. The main reason is the backend and the striping implemented for EC2 instances.

      What is most valuable?

      Red Hat Enterprise Linux (RHEL) offers several valuable features, including being secure and standard, and making whatever commands are executed easier to manage. When security and standardization are considered, no other person can access those RHEL servers.

      Another good aspect is that whatever is downloaded comes from the repository, and every command is tracked, including the person who entered the command. Tracking on RHEL AMIs and OS standardization is very effective.

      Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risks by using the Pacemaker role for high availability. The primary and secondary systems are managed by the Pacemaker role, which helps reduce downtime for applications.

      What needs improvement?

      Red Hat Enterprise Linux (RHEL) could be improved by including a better app stream module experience or simply phasing out modules in favor of straightforward version repos. Red Hat could also integrate more common tools directly or integrate EPEL more seamlessly. Additionally, enabling AI-based operational tuning for kernel parameters, file system parameters, and network stack optimization could enhance the experience.

      Regarding needed improvements, simplifying the subscription and licensing would help reduce complexity in subscription management. Clear visibility of consumption and unused subscriptions and compliance is also important.

      For how long have I used the solution?

      Seven years of experience have been accumulated in the current field.

      What do I think about the stability of the solution?

      Red Hat Enterprise Linux (RHEL) is stable.

      What do I think about the scalability of the solution?

      Red Hat Enterprise Linux (RHEL) offers great scalability and supports very large memory.

      How are customer service and support?

      The customer support received is good.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Red Hat Enterprise Linux (RHEL) has been the only solution used, and no switch from any other solution has occurred.

      In comparing the business value of RHEL to other Linux distributions, no other Linux distributions have been used; only Red Hat Enterprise Linux (RHEL) has been utilized.

      How was the initial setup?

      Red Hat Enterprise Linux (RHEL) systems are managed with a dedicated cloud support team that handles provisioning and monthly patching. Additionally, focus is placed on security hardening and optimizing it with cloud-init, instance tuning, and subscription activation.

      What about the implementation team?

      Image Builder has been used, but the AMIs are not built personally. A dedicated support team handles the building of the AMIs.

      What was our ROI?

      A return on investment has been seen, as it has saved a tremendous amount of time.

      Red Hat Enterprise Linux (RHEL) helps save time; for example, the Pacemaker role facilitates faster task completion, and it optimizes backup processes.

      What's my experience with pricing, setup cost, and licensing?

      Regarding pricing, setup cost, and licensing, the pricing is good; however, licensing is a bit confusing.

      What other advice do I have?

      My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be aware that subscriptions can be challenging to manage. When a server reboots, the subscription goes to open, which can lead to others consuming the subscription, creating a challenge regarding the subscription and licensing part.

      Security requirements were a significant consideration in choosing RHEL in the cloud because it is not open source and is highly secure.

      Red Hat Enterprise Linux (RHEL) is assessed as having a better knowledge base offered through its tuning capabilities. By better tuning, the documentation is referred to, which helps in day-to-day work.

      Red Hat Enterprise Linux (RHEL) entitlement management can be confusing, as converting systems between subscription modes is not straightforward.

      I would rate this review a nine out of ten.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Dec 4, 2025
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      DavidDuncan4 - PeerSpot reviewer
      Architect at Amazon
      Real User
      Top 20
      Sep 29, 2025
      Enables consistent networking performance and increases uptime while supporting collaborative problem-solving
      Pros and Cons
      • "Red Hat Enterprise Linux (RHEL) by itself scales incredibly."
      • "Normally, if I need help making a customer experience better, I can have a conversation with the business teams at Red Hat, and then we can find a collaborative solution."
      • "For a new release of Red Hat Enterprise Linux (RHEL), the main improvement could be in the pricing models, particularly understanding how to better present those pricing models in a more predictable manner."

      What is our primary use case?

      My main use cases for Red Hat Enterprise Linux (RHEL) are Virtual Desktop Interface (VDI) for the server, supporting Telco work workflows, manufacturing software for manufacturing, and travel software. I have a huge base for what we're targeting around AWS or Red Hat solutions.

      What is most valuable?

      I favor the network manager feature of Red Hat Enterprise Linux (RHEL); I appreciate the versatility and flexibility of network manager. I appreciate that we can make super-fast modifications to networking solutions, and I value the support for IPv6. 

      I also value the support for working with the community very specifically. Bringing the solutions we need for customer problems to reality tends to result from our conversations with Red Hat. Normally, if I need help making a customer experience better, I can have a conversation with the business teams at Red Hat, and then we can find a collaborative solution.

      Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk; although it's hard for me to say that I really understand it outside of an analyst report, I can say that I truly believe it has increased uptime based on my experience. 

      There's a consistency, and my example is that I trust the kernel and the quality engineering, which leads me to more favorable results in places where other distributions might make changes that slow down my networking or storage network in unpredictable ways.

      What needs improvement?

      For a new release of Red Hat Enterprise Linux (RHEL), the main improvement could be in the pricing models, particularly understanding how to better present those pricing models in a more predictable manner. It is very difficult from a partner perspective to figure out how to position software to a customer when the pricing may or may not be competitive, so that's my biggest 'how could I fix this?' question.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for 25 years.

      What do I think about the stability of the solution?

      When assessing the stability and reliability of Red Hat Enterprise Linux (RHEL), I can say that on every operating system, there are always exceptions and new issues to fix. 

      However, if I have software validated for RHEL, I know I can expect a certain level of certainty that issues will be ones that have either never been seen before or are the result of our new approaches.

      What do I think about the scalability of the solution?

      Red Hat Enterprise Linux (RHEL) by itself scales incredibly. However, the problem tends to arise where increased consumption raises total costs. 

      As the total cost increases across the operating system distribution, my requirements for support decrease, making it difficult to gauge a return on investment, which complicates the situation for me as a representative of an entire fleet.

      How are customer service and support?

      I would evaluate customer service and technical support as generally positive; I've never had a problem with my support. Sometimes, individual support agents might not know what they're discussing or misunderstand the question, possibly due to my clarity or other factors. I would say that it is at least at the same level or better than any support group I've ever engaged with in technology.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Prior to adopting Red Hat Enterprise Linux (RHEL), I was using another solution within the RHEL family. I often test workloads using Fedora or CentOS as a foundation and then move those production workloads to Red Hat.

      How was the initial setup?

      My experience with pricing, setup costs, and licensing has been confusing; it feels different every time. The complications often arise from being unable to predict exactly what is necessary for a deployment, as the build-out and sales cycles are significantly more complex.

      What was our ROI?

      I have most definitely seen a return on investment with Red Hat Enterprise Linux (RHEL); I don't think my job would exist if there wasn't a return on investment.

      Which other solutions did I evaluate?

      By policy, I am required to use Amazon Linux for everything, however, by necessity, I am replacing that with Red Hat solutions where we have space during my evaluation process.

      What other advice do I have?

      My business relationship with Red Hat is that I am a Partner.

      The knowledge base offered by Red Hat Enterprise Linux (RHEL) is still hard to search, but I recognize that AI is probably making that easier during this period. I think Lightspeed is an important part of our structure for interacting with the knowledge base information, and I look forward to making that work better.

      I typically advise other organizations considering Red Hat Enterprise Linux (RHEL) by asking how important their workload is to them. I question what happens if it goes down and how much time they have to spend fixing it. If they value that aspect, then it's their choice to determine their path. 

      My biggest question often relates to how much they would pay to replace the community, and if they are willing to understand the significant number of partners and open-source champions contributing to Red Hat, they will see how that community cannot be replaced in terms of how software fits their business needs.

      I rate Red Hat Enterprise Linux (RHEL) ten out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      PeerSpot user
      Teamansvarlig Serverdrift at a government with 501-1,000 employees
      Real User
      Top 20
      May 22, 2025
      Significantly improves maintainability and provides enterprise-ready stability
      Pros and Cons
      • "The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good."
      • "Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly."
      • "Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified."
      • "The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible."

      What is our primary use case?

      My main use cases for Red Hat Enterprise Linux (RHEL) now are mostly traditional workflows, web applications, and web servers.

      How has it helped my organization?

      Red Hat Enterprise Linux (RHEL) has benefited my company by offering great features such as Satellite and all the enterprise features that provide us value, which enables stability and maintainability.

      What is most valuable?

      Red Hat Enterprise Linux (RHEL) has helped me solve pain points by providing significant maintainability compared to other Linux distros.

      It is very stable and enterprise-ready, giving me substantial stability and manageability. 

      Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly.

      With Satellite and everything else, we can effectively control which patches go to specific servers and reduce risk with different CVEs and insights, providing us with substantial control.

      We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite, which works really effectively, and we also use Ansible Automation Platform.

      My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features shows many cool features in the new version. From what I have used in 8 and 9, there are good features such as built-in firewalls.

      What needs improvement?

      Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified. The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years.

      What do I think about the scalability of the solution?

      Red Hat Enterprise Linux (RHEL) has been able to scale to the growing needs of my company. We are not a huge company, so it works effectively.

      How are customer service and support?

      The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good. We have used them extensively and they work effectively.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      Before choosing Red Hat Enterprise Linux (RHEL), we were using legacy systems running on AIX, but all new implementations are now on RHEL. The main difference between AIX and RHEL is the support from third-party applications. When installing third-party applications, there is always support for RHEL and almost never support for AIX.

      How was the initial setup?

      I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as really easy. It is similar to other systems, and I am really excited to explore Red Hat Enterprise Linux (RHEL) 10 and try Image Builder.

      What was our ROI?

      The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manageability we receive, with numerous features in the packages that free up substantial time from the operations side of things.

      What's my experience with pricing, setup cost, and licensing?

      The pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) are within normal operating system pricing ranges.

      Which other solutions did I evaluate?

      While using Red Hat Enterprise Linux (RHEL), I did consider other solutions. There are always many other options, such as another RHEL distribution, but RHEL is the only one that has extensive support for numerous other systems.

      What other advice do I have?

      We have not fully implemented Ansible Automation Platform yet, but we are starting to integrate it and we really appreciate it. 

      I would rate Red Hat Enterprise Linux (RHEL) from one to ten overall as probably a nine.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      reviewer2839218 - PeerSpot reviewer
      Senior Staff Computer Systems Architect at a manufacturing company with 10,001+ employees
      Real User
      Top 10
      May 12, 2026
      Standardized critical workloads and have relied on a trusted ecosystem for secure operations
      Pros and Cons
      • "From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the fact that it's well-curated and it's a one-stop shop for most everything you need."

        What is our primary use case?

        My main use cases for Red Hat Enterprise Linux (RHEL) include everything from apps to web servers to HPC.

        What is most valuable?

        Red Hat Enterprise Linux (RHEL) helps me solve pain points primarily because the ecosystem has already been approved for use with our customers. That's probably the main thing. It's a single, trusted source to get everything from. That's really our main thing.

        Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk using Satellite because I rarely have any outages on my RHEL boxes. They're pretty solid.

        Satellite helps reduce and mitigate risk through the quality of the packages that get put out and the dependencies that are already validated.

        What needs improvement?

        I've never really thought about how Red Hat Enterprise Linux (RHEL) could be improved, but the only thing I wish they had that I've asked Red Hat for so far is something resembling managed service accounts. Since we have to integrate with a lot of Active Directory, that would be beneficial.

        For how long have I used the solution?

        I have been using Red Hat Enterprise Linux (RHEL) since RHEL 4.

        What do I think about the stability of the solution?

        I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as excellent because I've not had anything serious that couldn't be figured out.

        What do I think about the scalability of the solution?

        Regarding scalability, I've never had a problem there. We run HPC on it, and it's pretty rock solid.

        How are customer service and support?

        I don't really have an answer for the customer service and the technical support of Red Hat Enterprise Linux (RHEL) because we have to handle most things in-house.

        Which solution did I use previously and why did I switch?

        Before adopting Red Hat Enterprise Linux (RHEL), my company was using a lot of Solaris, other flavors of Unix, and other options, but I think we've pretty much standardized on RHEL.

        How was the initial setup?

        I think the deployment process for Red Hat Enterprise Linux (RHEL) is straightforward.

        If you're doing a network install, it's easy. It's easier than the Windows side.

        What about the implementation team?

        I'm brand new to Ansible Automation Platform. We're just rolling it out.

        What was our ROI?

        From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the fact that it's well-curated and it's a one-stop shop for most everything you need.

        What's my experience with pricing, setup cost, and licensing?

        My experience with the pricing, the setup cost, and the licensing of Red Hat Enterprise Linux (RHEL) has been pretty good. I have no complaints.

        Which other solutions did I evaluate?

        Though there have been talks of going to other distros while using Red Hat Enterprise Linux (RHEL), that's a big ask to switch everybody over.

        What other advice do I have?

        The features I prefer most about Red Hat Enterprise Linux (RHEL) relate to my broader appreciation for Linux given all the history behind it and open source for all that it represents.

        For navigating security risks, I use Red Hat Enterprise Linux (RHEL) Satellite for patch management and deployment. We don't use Insights. That's probably the main one we use.

        Regarding the role Red Hat Enterprise Linux (RHEL) plays in my company's implementation of the zero-trust model, it's pretty new to us, so I can't really answer that yet. We're still in the learning process.

        In terms of managing regulatory compliance, we do use Nessus and other tools for auditing in our applications. That's probably about it.

        You can usually find a good answer on the knowledge base offered by Red Hat Enterprise Linux (RHEL).

        I've always been happy with Red Hat ecosystem, using it since before RHEL, and I just appreciate the flavor of it. I've tried other Linux distros and I just keep coming back because I'm so familiar with it. It's so helpful, and it's hard to beat. I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

        Which deployment model are you using for this solution?

        On-premises
        Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
        Last updated: May 12, 2026
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        Buyer's Guide
        Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
        Updated: July 2026
        Buyer's Guide
        Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.