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Commercial Manager at Natco Information technology
Real User
Dec 30, 2022
Excellent compatibility between modules and the control
Pros and Cons
  • "The solution is marvelous because it controls everything including workflow and that makes our company more productive."
  • "The surface side or Attack dashboard needs improvement because there are some gaps after sales services."

What is our primary use case?

Our company uses the solution for our accounting system and our services department. 

We have 60 companies so we take each project step by step. Most of our companies have been using the solution for one or two years so they have already converted to implementation or training phases. 

We have 18,000 users across all of our companies. 

How has it helped my organization?

The solution saves us in operational costs. The controls are very professional for managing orders with suppliers and partners. 

What is most valuable?

The solution is marvelous because it controls everything including workflow, and that makes our company more productive. 

The compatibility between modules and the control are excellent.

The documentation and archiving systems are good. 

What needs improvement?

The Attack dashboard needs improvement because there are some gaps after sales services. 

Buyer's Guide
SAP HANA
April 2026
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution is very stable so I rate stability a ten out of ten. 

What do I think about the scalability of the solution?

The solution is very scalable so I rate scalability a ten out of ten. 

How are customer service and support?

Technical support is very good so I rate support a ten out of ten. 

How was the initial setup?

The setup is easy so I rate it an eight out of ten. 

What about the implementation team?

A third party handles implementations with assistance from our team of 40 IT managers. Our team works on the old core system but we are encouraging them to do that only for maintenance. 

What's my experience with pricing, setup cost, and licensing?

The solution's license is very expensive so I rate pricing a one out of ten. 

Which other solutions did I evaluate?

We use the solution, SAP Business ByDesign, or Oracle depending on the project.

What other advice do I have?

I recommend the solution and rate it a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
George Mukira - PeerSpot reviewer
ICT Consultant at Spring Training & Consulting
Real User
Aug 6, 2022
Beneficial interactions with suppliers, reliable, and improves organization
Pros and Cons
  • "The most valuable feature of SAP HANA is the interaction it provides with external suppliers and clients."
  • "Using SAP HANA has reduced a lot of paperwork that we would typically be doing and the communication we have with our suppliers."
  • "When we are using SAP HANA we have some difficulty with the customization. We would like to be able to add and make customized menus."
  • "When we are using SAP HANA we have some difficulty with the customization."

What is our primary use case?

We have used SAP HANA to do some tendering through the supplier management system. We have our own servers that are hosting the solution.

Primarily we use SAP HANA to manage suppliers, they can upload the tender documents. We are then able to do prequalification based on the preset requirements. We then know who is qualified and who is not. Additionally, it has helped us send notifications to the suppliers.

How has it helped my organization?

Using SAP HANA has reduced a lot of paperwork that we would typically be doing and the communication we have with our suppliers. Additionally, it has improved our organization and approval process.

What is most valuable?

The most valuable feature of SAP HANA is the interaction it provides with external suppliers and clients.

What needs improvement?

When we are using SAP HANA we have some difficulty with the customization. We would like to be able to add and make customized menus.

In a future release, there should be a way to cancel or delete, for example, a tender document. The deleting or canceling of documents is sometimes confusing.

For how long have I used the solution?

I have been using SAP HANA for approximately three years.

What do I think about the stability of the solution?

SAP HANA is a stable solution. 

What do I think about the scalability of the solution?

The scalability of SAP HANA is good.

We have more than 500 people using the solution plus the suppliers we have. We can give suppliers accounts. 

How are customer service and support?

I have used the support from SAP HANA. We have expectations some of our problems should be fixed in 24 hours but they are not fixed for 48 hours. It's not that the support does not know how to do it, but sometimes it takes a little bit longer for them to have our solution.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used previously Oracle and Microsoft Innovation. We switched to SAP HANA because the cost was more favorable than Oracle and it was more user-friendly.

How was the initial setup?

The initial setup of SAP HANA was gradual, it took us approximately six months.

What about the implementation team?

We used consultants, project managers, and our team to do the implementation of SAP HANA. The solution is stable and we do not have to do a lot of maintenance.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use SAP HANA.

I rate the price of SAP HANA an eight out of ten.

What other advice do I have?

My advice to others is for them to do a lot of research and training before they decided to go live with the solution.

I rate SAP HANA an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
SAP HANA
April 2026
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
Development & ERP Technologies Department Manager at Israel Aerospace Industries Ltd.
Real User
Feb 28, 2023
Good solution for SAP-oriented users
Pros and Cons
  • "We are using the solution for the DW system. The primary function of the solution is for the database in memory."
  • "I would like to see improvements in the connectivity of the solution with other BI software. Not every software can connect to it natively."

What is our primary use case?

We are using the solution for the DW system. The primary function of the solution is for the database in memory.

What needs improvement?

I would like to see improvements in the connectivity of the solution with other BI software. Not every software can connect to it natively.

For how long have I used the solution?

I have been using the solution for the past five to six years.

What do I think about the stability of the solution?

I would rate the stability of the solution an eight out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of the solution an eight out of ten. The solution is quite scalable. You can increase the usage if you have enough hardware. There are about 5000 users in our organization.

Which solution did I use previously and why did I switch?

Previously, we used Oracle Database, but we have changed to HANA database now.

How was the initial setup?

The initial setup was not easy since it took a couple of days to install the tool. We had to download it from the internet and follow some processes so that the tool could be integrated into our internal network.

What about the implementation team?

The deployment of the solution was done in-house.

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of the solution a ten out of ten. The pricing for on-prem SAP HANA is on a yearly basis and expensive. I am not aware of the actual pricing but it is based on 64 Gigabytes. For instance, if you consider $10,000 for 64 Gigabytes, then you can calculate the cost for Terabytes in case you have one. You will have to buy expensive hardware as well which is quite a lot.

What other advice do I have?

I would rate the solution a nine out of ten. There are three SAP-based individuals involved in the maintenance of the solution. This solution is recommended for SAP-oriented users only since it is very expensive as a database.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Siddharth Matalia - PeerSpot reviewer
Senior Technical Specialist at a manufacturing company with 10,001+ employees
Real User
Feb 5, 2023
Has a primary and secondary node, is stable, but uses a lot of memory
Pros and Cons
  • "Anyone currently using SAP will be transitioning to HANA."
  • "I give the scalability of SAP HANA a six out of ten."

What is our primary use case?

We are consolidating SAP HANA into our environment as one of our primary projects. This is not a greenfield implementation, but rather a conversion from our current environment to the consolidated project, where multiple databases are combined into one. So far, this has been going well, and the major advantage of SAP HANA is that it can read both rows and columns at the same time, unlike other databases. Despite this progress, we still need to evaluate its performance as it has not been as fast as we initially anticipated.

This database for SAP is deployed on-premises, and it supports over 40 SAP applications in our environment.

How has it helped my organization?

I provide the infrastructure support for data centers and databases, and I can see that the background jobs run much faster with SAP HANA than with Oracle or DB2. Furthermore, SAP HANA has fewer licensing issues, making it cheaper than Oracle. Additionally, the support for SAP HANA is the best we have seen.

What is most valuable?

The best part of our multi-node system is its ability to help us a lot. This system consists of a primary and secondary node, which is a database, and it works effectively. 

What needs improvement?

SAP's HANA database is said to be the fastest database, with simultaneous reading and writing of rows and columns. However, we have not seen the promised improvement in speed. Additionally, shutting down a large database of 6 TB can take up to 30 minutes, whereas databases of other types are much faster to shut down. The long recycling process of HANA can be quite frustrating and has room for improvement.

When there is blocking occurring on the database level, the process responsible for it should be killed automatically. We have not seen any CPU or memory increases, but often the memory is almost completely utilized in Linux environments where HANA is installed. As HANA cannot be installed on any other OS, the memory usage should be checked to determine why it is almost entirely taken up.

The cost of the solution is high and has room for improvement.

For how long have I used the solution?

I have been using the solution for almost five years.

What do I think about the stability of the solution?

I give the stability of SAP HANA an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability of SAP HANA a six out of ten.

What was our ROI?

The return on investment is good and that is why we are moving ahead with the transition.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is expensive, but unfortunately, we do not have any alternatives. Therefore, we must transition to HANA databases by 2025.

What other advice do I have?

I give the solution a six out of ten.

Anyone currently using SAP will be transitioning to HANA. Those who wish to implement SAP will also be using HANA, as it is the only supported platform for SAP applications, not for any other applications.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Umair Hassan - PeerSpot reviewer
Database Administrator at Systems Limited
Real User
Top 10
Jan 21, 2023
Useful user administration and server management, but lacking user-friendliness
Pros and Cons
  • "As I only worked part-time on SAP HANA, I did not have the opportunity to explore the advanced features of the solution. However, I did work with basic features, such as user administration and access controls for the accounting department. The feature that stood out to me the most was the Single Sign-On and user administration, backup, and server management. My experience with SAP HANA was mainly focused on basic server improvements."
  • "In my limited experience using SAP, the process of granting access to different modules is difficult. Specifically, the requirement to assign roles and key codes to users rather than being able to assign them individually made the process more complex. It would be beneficial if there was a way to assign key codes separately, rather than having to create multiple roles. This would make managing access easier."

What is our primary use case?

In our company, we utilized SAP HANA to manage various types of information, for example, inventory, employee information, and accounting-related tasks, such as billing and employee surveys. The majority of our employee information was stored in SAP HAHA.

What is most valuable?

As I only worked part-time on SAP HANA, I did not have the opportunity to explore the advanced features of the solution. However, I did work with basic features, such as user administration and access controls for the accounting department. The feature that stood out to me the most was the Single Sign-On and user administration, backup, and server management. My experience with SAP HANA was mainly focused on basic server improvements.

What needs improvement?

In my limited experience using SAP, the process of granting access to different modules is difficult. Specifically, the requirement to assign roles and key codes to users rather than being able to assign them individually made the process more complex. It would be beneficial if there was a way to assign key codes separately, rather than having to create multiple roles. This would make managing access easier.

The grid could be made more user-friendly. While it is functional, it is not as user-friendly as other databases or accounts. In particular, I find that SAP HANA is a bit more complex for users to navigate. This could be improved to better serve the user.

For how long have I used the solution?

I have been using SAP HANA for approximately one year.

What do I think about the stability of the solution?

SAP HANA is a stable tool. On and off, there were some issues, but overall the experience was good and we didn't have any sort of trouble using the setup or any other users complaining about anything.

I rate the scalability of SAP HANA a ten out of ten.

What do I think about the scalability of the solution?

We have approximately 70 users using SAP HANA in my company. We had some shared applications which were another approximately 30 users using the solution.

The solution is scalable.

I rate the scalability of SAP HANA a nine out of ten.

How are customer service and support?

We provided support to our clients and we did not resolve ourselves we did not go to the vendor for an answer we looked online at the community support for our needs.

I rate the support of SAP HANA a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

When comparing SAP HANA to other solutions in the same category, such as MySQL and Denodo, there are several differences. MySQL is more user-friendly than SAP HANA. Additionally, MySQL does not require a license to use, whereas SAP HANA does. However, SAP HANA does have its own advantages, such as being faster than MySQL and it is better suited for applications that require higher processing power. Ultimately, it depends on the specific needs of one's business and what they are trying to accomplish with their database which is the better solution. I find MySQL to be easier to work with than SAP HANA.

What's my experience with pricing, setup cost, and licensing?

There is an annual payment needed to use the solution.

What other advice do I have?

I rate SAP HANA a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vinayak Shenoy Katarsal - PeerSpot reviewer
IT Manager at a consultancy with 10,001+ employees
Real User
Aug 31, 2023
A solution for data modeling and extraction but need to be moved into cloud
Pros and Cons
  • "The solution can easily be modeled."
  • "The openness of the system could be more developed. The solution should go into the cloud. The cloud mechanism should be more invested."

What is our primary use case?

We use the solution for modeling and data extraction.

What is most valuable?

The solution can easily be modeled.

What needs improvement?

The openness of the system could be more developed.

The solution should go into the cloud. The cloud mechanism should be more invested.

For how long have I used the solution?

I have been using SAP HANA for 11 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. Approximately 200 users are using this solution.

I rate the solution’s scalability an eight out of ten.

How are customer service and support?

The customer support team is good because of vendor and priority.

Which solution did I use previously and why did I switch?

I have used AWS before. Both SAP HANA and AWS are the same product.

How was the initial setup?

The initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

The tool has a high price. I rate the solution’s pricing, one on a scale of ten, where one is expensive and ten is cheap.

What other advice do I have?

SAP HANA is in the market, but there are other competitors available.

I recommend the solution.

Overall, I rate the solution a seven-point five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
ShahidAhmed - PeerSpot reviewer
Customer Success Executive at Thal Limited
Real User
Aug 24, 2023
A product that offers multiple modules while serving as a stable and scalable database
Pros and Cons
  • "It is a stable solution...It is a scalable solution."
  • "The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product."

What is our primary use case?

There are no primary use cases of the solution in our company. We use SAP HANA as a database in our company because of the expiry deadline of our hardware, which is in January next year.

How has it helped my organization?

The benefit of SAP HANA can be observed from the fact that my entire organization depends on the solution since we use around nine to ten modules of SAP, including finance, inventory management, and SCM.

What needs improvement?

There are no weaknesses in the solution. My company tries to improve its different applications, making it one of the major reasons for us to move from SAP HANA to S4 HANA while also considering the fact that SAP may discard SAP ECC 6.0 by 2027. After that, SAP will provide us with the liberty to upgrade the product.

The only downside of the product is that it is an expensive solution that needs to consider lowering its prices to improve the product.

For how long have I used the solution?

I have been using SAP for twenty years, and my company started using SAP HANA as a database for the past three years. My company uses the on-premises version of the solution. My company currently uses SAP ECC 6.0 EhP8 and SAP HANA as a database. My company is an end user of the solution.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

My company has around 290 users using the solution 24 hours daily.

My company has only one SAP administrator and one more person who provides support.

How are customer service and support?

Before getting support from TMC, my company used to get support from SAP Pakistan. Within the company, my team is well-equipped to look after SAP, and because of this, we don't need to opt for additional support. If there are any changes, my company approaches sAP directly. We're not dependent on the local vendors for support.

Which solution did I use previously and why did I switch?

My company has been using SAP since 2004, so I don't know the other products used in the past.

How was the initial setup?

Speaking about the initial setup phase, my company is still in the planning phase, and because of this, there is no dedicated person involved to look after the initial setup process.

The solution is deployed on-premises, but we plan to move to AWS in the future. We will start the migration process in the next month or after two or three months.

What about the implementation team?

The vendor takes care of the product's implementation part.

What's my experience with pricing, setup cost, and licensing?

Price-wise, the product falls on the higher side of the spectrum. There is no need to pay for maintenance and support additionally. Support is available for bug fixes in the product.

What other advice do I have?

As there is no alternative for SAP in the market, I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fadhil Maulana - PeerSpot reviewer
ERP Analytics Coordinator at PT. Hutama Karya
Real User
May 9, 2023
Integrates well and has a straightforward initial setup
Pros and Cons
  • "I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis."
  • "The bid process needs to be improved."

What is our primary use case?

We use SAP HANA on a daily basis for end-to-end business processing. Also, we use it for maintenance management and appointing processes.

What is most valuable?

I like the integration process. Also, the data is trusted by our management, and we use the data from transactions for analysis.

What needs improvement?

The bid process needs to be improved.

For how long have I used the solution?

I've been using this solution for about three years.

How are customer service and support?

Technical support is provided by our SAP HANA partner, and I would rate it at eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the initial setup at nine on a scale from one to ten with one being difficult and ten being easy.

The deployment took six and a half years.

What's my experience with pricing, setup cost, and licensing?

The cost of SAP HANA is high, and I would rate the price at eight out of ten.

What other advice do I have?

I would recommend SAP HANA and rate it at eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.