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Pierre CAHAY - PeerSpot reviewer
Senior Manager at Deloitte
Real User
Top 5Leaderboard
Multi-layered solution with good scalability, but lacking in feedback availability
Pros and Cons
  • "We have found that the Fiori Apps are particularly good."
  • "I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area."

What is our primary use case?

We are currently using the solution for planning, sourcing, and ordering from a contract perspective.

What is most valuable?

We have found that the Fiori Apps are particularly good.

What needs improvement?

I would like to see improvement on the feedback from the road-map; it is currently extremely hard to get insight in this area.

For how long have I used the solution?

I have been using this solution for four years.

Buyer's Guide
SAP HANA
September 2025
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What do I think about the stability of the solution?

The stability of this solution is extremely good.

What do I think about the scalability of the solution?

We have found it to be extremely scalable.

How was the initial setup?

The initial setup was complex, but this was due to the nature of the current project which is large and complex. However, for smaller projects, it has been more straightforward.

What about the implementation team?

The implementation was carried out in-house, and we also implement the solution for our customers.

What's my experience with pricing, setup cost, and licensing?

The price of licensing is dependent on the size of the project, however, we have found that there is scope to negotiate the cost.

If the solution is implemented on-premises there may be some extra costs for hosting etc.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1876326 - PeerSpot reviewer
Manager, Development, SAP Solutions at a retailer with 1,001-5,000 employees
Real User
Copes very well with high volumes and provides good integration
Pros and Cons
  • "The product handles high volumes very well and provides good integration."
  • "The SAP ERP processes are quite complex and it can be challenging."

What is our primary use case?

We use this solution to custom build features. We are customers of SAP HANA and I'm a solutions manager working for a retail company in Finland. 

What is most valuable?

The product handles high volumes very well and provides good integration. HANA has great databases and we're able to have a lot of custom-built features. I think this is the best solution for us given our high file volumes.

What needs improvement?

The SAP ERP processes are quite complex for us and it's a challenge. I don't like the presentation layer tools on the analytics side, it's too complex. I'd like to see a consistent analytic system as those tools and their capabilities are not easy to select. An alternative could be for them to offer the option of access to other solutions.

What do I think about the stability of the solution?

I think the solution is relatively stable but in some cases, it can depend on the service provider and their capabilities. We handle about 40 promoters, all in Finland and dealing with high volumes. Our market set is very high here.

What do I think about the scalability of the solution?

I think it is highly scalable but it comes at a financial cost. We currently have around 1,000 users. 

How are customer service and support?

We use the support when we need it but we have quite good capabilities ourselves. If we're having some challenges then it can take time to have them resolved or to find the root cause of the problem. We've had some ongoing challenges that have taken quite a while to resolve. 

How was the initial setup?

If you have some experience, the initial setup is quite easy. 

What's my experience with pricing, setup cost, and licensing?

We are always discussing ways to optimize memory usage and hence our licensing costs. The solution is quite expensive but we also get a lot of value-added because of the high level of integration. I think it's worth the money but it's a fine balance. 

What other advice do I have?

I would recommend SAP HANA solution for ERP but not necessarily for analytics. There is no other solution that can provide the value added that we get from SAP, despite the challenges. 

I rate this solution nine out of 10.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP HANA
September 2025
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Architect at Ernst & Young
Real User
Excellent in-memory database that boosts performance
Pros and Cons
  • "The in-memory database is excellent."
  • "The product lacks some flexibility in its settings and configurations."

What is our primary use case?

I have customers who work with SAP, and I carried out performance research for them, comparing the different parameters of SAP HANA. The solution is generally used for data warehousing. 

What is most valuable?

I think the in-memory database is excellent as it boosts performance. 

What needs improvement?

The product lacks some flexibility in its settings and configurations.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The product is quite scalable.

How was the initial setup?

I don't think the initial setup is too complex. Obviously it's not easy because SAP HANA is a complex system, so it's somewhere in the middle.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are quite expensive for the Ukraine but there is a range of different purchasing models so it's flexible in that sense. For a small enterprise, the costs might seem unreasonably high.

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1717869 - PeerSpot reviewer
Head- IT at a tech services company with 5,001-10,000 employees
Real User
Stable and scalable
Pros and Cons
  • "The solution is easy to scale."
  • "Technical support could be better."

What is our primary use case?

We work with the latest update.

We use the solution as a database. We primarily use it for the SAP application. Some of the use cases involve CDS Views, which provides a quicker processing of the report and the application.

What is most valuable?

The in-memory database is a good and valuable feature.

What needs improvement?

Since we use BW, we are required to use an SLT tool to carry out the data for generating the reports. But, when it comes to in-memory database in respect of the realtime reporting, I do not see why this report cannot be made available from the system itself. This would allow for some partitioning of the database, so that there would not be a need for the EMP in respect of the realtime data.

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for ensuring that this replication works as it should. It is at this point that the solution becomes stable. 

Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us with actual troubleshooting of the problem. 

The pricing is a bit on the high side. 

While I would definitely recommend the solution, I would caution that one should employ the proper resources that are geared towards the system. Unfortunately, SAP does not provide a structured training program, which means a person must rely on multiple system integrators and some service providers.

For how long have I used the solution?

We have been using SAP HANA for more than three years.

What do I think about the stability of the solution?

The stability is very good and we have encountered no issues regarding it. 

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.

What do I think about the scalability of the solution?

The solution is easy to scale.

How are customer service and support?

Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us to actually troubleshoot the problem. 

Which solution did I use previously and why did I switch?

We had already been using SAP when we switched from it to Oracle, because all of the innovations were taking place on HANA. 

How was the initial setup?

The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.

The deployment lasted six months. 

What about the implementation team?

We deployed with the help of a vendor.

No real maintenance is required. Data volume management is needed and all the reports are available, based on which the maintenance is easy. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit on the high side. 

The use of hardware does not incur additional costs. 

What other advice do I have?

There are 40,000-plus users making use of the solution in our organization.

I rate SAP HANA as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head-IT/SAP at Barista Coffee Company Ltd.
Real User
Customizable, user friendly, and reliable
Pros and Cons
  • "We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly."
  • "SAP HANA is not perfect and they could improve by having more options and more integration."

What is our primary use case?

Our primary use of SAP HANA is the use of modules, such as Material Management (MM), and Sales and Distribution (SD).

What is most valuable?

We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly.

What needs improvement?

SAP HANA is not perfect and they could improve by having more options and more integration.

For how long have I used the solution?

I have been using SAP HANA for approximately eight years.

What do I think about the stability of the solution?

The performance of SAP HANA is very good.

What do I think about the scalability of the solution?

The solution is scalable.

We have a complete team size of approximately 12,000, including all the consulting and project managers.

We have approximately 36 end users, that directly impact the business. We might increase usage in the future but this depends on the business.

How are customer service and support?

I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have been satisfied.

How was the initial setup?

The installation is straightforward and took approximately six months.

What about the implementation team?

We used an in-house team to do the implementation.

What's my experience with pricing, setup cost, and licensing?

We pay annually for the license of the solution.

What other advice do I have?

I rate SAP HANA a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Imran Hafeez - PeerSpot reviewer
Manager IT at a educational organization with 51-200 employees
Real User
Top 20
Highly stable, plenty of features, and useful Fiori application
Pros and Cons
  • "It is difficult for me to narrow down what the best features are in SAP HANA because they work together to provide the overall functionality of the solution. However, the Fiori application is very good."
  • "In a future release, SAP HANA should add a module for taxation, such as income tax and withholding tax."

What is most valuable?

It is difficult for me to narrow down what the best features are in SAP HANA because they work together to provide the overall functionality of the solution. However, the Fiori application is very good.

What needs improvement?

In the Asian market, we have to customize SAP HANA to fit our needs and if we are implementing any solution from SAP or Oracle it is not recommended to customize them. 

In a future release, SAP HANA should add a module for taxation, such as income tax and withholding tax.

For how long have I used the solution?

I have been using SAP HANA for a few months.

What do I think about the stability of the solution?

SAP HANA is highly stable.

What do I think about the scalability of the solution?

We have not gone live yet with the solution to determine how many people with be using it. We have some applications deployed on our CRM and others will be deployed on SAP making it difficult to determine the potential usage of the solution at this time.

What's my experience with pricing, setup cost, and licensing?

The price of SAP HANA is very expensive and it is paid annually.

Which other solutions did I evaluate?

I have evaluated other solutions from Oracle.

What other advice do I have?

I would recommend this solution to others.

I rate SAP HANA a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1652946 - PeerSpot reviewer
Assistant Vice President at a energy/utilities company with 10,001+ employees
Real User
Provides great in-memory computing with very efficient response times
Pros and Cons
  • "The in-memory computing and the efficient response time are very good features."
  • "Uses a large amount of RAM and is costly."

What is our primary use case?

We are end users of SAP HANA and I'm assistant vice president of our company. 

What is most valuable?

The solution's in-memory computing and the efficient response time are very good features. It's a good solution. 

What needs improvement?

Because SAP HANA is completely in-memory, it requires the use of bigger systems which have a higher amount of RAM. If the system does go down then coming back up is difficult and can take 30 to 40 minutes. It's a big drawback of the solution and one they ought to solve because the multiple downtimes are a problem.

For how long have I used the solution?

I've been using this solution for six years. 

What do I think about the scalability of the solution?

The solution is scalable so if you want to increase your node capabilities, it's very easy to scale out. You just have to add the node and it gets started.

How are customer service and technical support?

The technical support people are very competent.

How was the initial setup?

The initial setup is straightforward and there were no problems with deployment. 

What other advice do I have?

I recommend this solution but running SAP HANA requires deep pockets - it's costly.

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1593270 - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Real User
New technology with good stability
Pros and Cons
  • "We like that the product is both vertically and horizontally scalable, allowing us to do around 86 percent compression of documentation from 50 to seven terabytes."
  • "It would be nice to know when SAP plans to stop its maintenance of a previous version of SAP ECC ERP because, at this point, anyone utilizing SAP will have no choice but to go on S/4HANA Database."

What is our primary use case?

We always make use of the latest version. 

We like that SAP HANA is a new technology. We also like that the product is both vertically and horizontally scalable, allowing us to do around 86 percent compression of documentation from 50 to seven terabytes.

In light of the hosting cost, we find this to be very interesting. We also like the warm and cold data in respect of the solution's technology. There is a real team involved. The customer can initially utilize SAP ECC on the HANA interface and then go on S/4HANA. From this point on, doing upgrades will be very easy and smooth and the risk management will be extremely light.

What needs improvement?

Since only some accommodation exists, there is a need to enquire of SAP about which environment would be good. While I know the HANA database on the Azure environment comprises a good solution, for example, it does not easily accommodate SAP. HANA is a new technology which only dates back to 2004 and we must give it adequate time before assessing its room for improvement. This is in contrast to DB2, which has been  around for 40 years or more years. Perhaps the flow will be improved. As of now, the technology is too new to properly comment on.   

The documentation is not an issue and, if anything, a surfeit of it is made available. This is actually one of SAP's stronger points.

Capabilities are also not at issue at present. When it comes to how EAP connects with SAP we are looking at a revolutionary paradigm. For now, we could not ask for there to be more features. This area is wonderful. We find the solution to be very helpful, safe, good and secure. Only with the passage of time will we be afforded a proper understanding of where the technology can be improved. 

This said, it would be nice to know when SAP plans to stop its maintenance of a previous version of SAP ECC ERP because, at this point, anyone utilizing SAP will have no choice but to go on S/4HANA Database. This will be contingent on when SAP will stop doing maintenance for the ECC version 6.0. 

We saw this with the 4.6 version ECC. Once SAP stopped its maintenance those with SAP were forced to go on the new version. 

For how long have I used the solution?

We have been using SAP HANA for a couple of years. 

What do I think about the stability of the solution?

The solution is secure and stable. 

What do I think about the scalability of the solution?

As the solution allows for document compression, I would consider it scalable. 

How are customer service and technical support?

We have had occasion to make use of technical support, although its level varies according to the locale of SAP's global presence. 

What about the implementation team?

While I was not personally involved in the installation, my engineers were. 

My deployment and maintenance team comprises around seven people, although I could not tell you which percentage of this is made up of managers, administrators and engineers. 

What's my experience with pricing, setup cost, and licensing?

A monthly or yearly license must be purchased, although its utility will be based on the cost-benefit analysis that is reached by the individual customer. 

What other advice do I have?

The solution is cloud based

I would recommend S/4HANA to other users. 

I rate SAP HANA as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.