The solution is mainly for in-memory computing and past data processing, both columns or databases. It's a very good database.
SAP Technical Architect at a pharma/biotech company with 1,001-5,000 employees
Great database that saves data easily and good reliability
Pros and Cons
- "We can save data very easily."
- "The pricing is expensive."
What is our primary use case?
What is most valuable?
The solution offers very good in-memory computing.
We can save data very easily.
It is easy to set up. The implementation process is quite straightforward for us.
The solution is stable.
What needs improvement?
There are limitations on tables. There is a two billion record limitation on a table. We'd like it if there could be more. If a table passes two billion records, SAP goes down.
The pricing is expensive.
For how long have I used the solution?
I've dealt with the solution since 2012. It's been about ten years or so. We've used it for around a decade now.
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What do I think about the stability of the solution?
It's very stable. We've been using it for almost ten years and haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze.
How was the initial setup?
The solution is very straightforward and simple. It's not overly complex or difficult.
What's my experience with pricing, setup cost, and licensing?
It's quite a costly product. It is expensive. I'd rate it four out of five in terms of the level of expense.
What other advice do I have?
I'd rate the solution ten out of ten. It's one of the best databases in the world.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Sr. Solution Manager Consultant at a tech services company with 1-10 employees
Stable and good support
Pros and Cons
- "SAP HANA is a stable solution."
- "The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years."
How has it helped my organization?
We are using SAP HANA as a single system for global solutions.
For how long have I used the solution?
I have been using SAP HANA for approximately four years.
What do I think about the stability of the solution?
SAP HANA is a stable solution.
What do I think about the scalability of the solution?
We have more than 3,000 users using the solution in my organization.
How are customer service and support?
The support is good from SAP HANA.
How was the initial setup?
The initial setup of SAP HANA is complex. We did the implementation of one site, and a global deployment will take another three to four years.
What about the implementation team?
We used a partner for the deployment of SAP HANA.
What other advice do I have?
The solution has been good in our use case. Everything has been operating well.
A business has to understand what processes they need to use and according to their needs, they have to activate the required configurations within the SAP HANA system.
I rate SAP HANA a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP HANA
January 2026
Learn what your peers think about SAP HANA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Technical manager at a tech services company with 201-500 employees
Useful for real-time analytics, but the pricing could be better
Pros and Cons
- "The solution is stable."
- "The installation process could be more straightforward."
What is our primary use case?
We use this solution in conjunction with other prompted solutions primarily for real-time analytics.
What needs improvement?
The pricing on this product could be reduced, and the installation process could be more straightforward.
For how long have I used the solution?
We have been using the solution as integrators for about five years.
What do I think about the stability of the solution?
The solution is stable.
How are customer service and support?
I do not have any experience with customer service and support.
How was the initial setup?
The initial setup is not straightforward. It took us between seven and 15 days for deployment. We have over ten people using this solution in our organization.
What's my experience with pricing, setup cost, and licensing?
I am not sure about the licensing costs for this solution, but the feedback I have received is that it is expensive.
What other advice do I have?
I rate this solution an eight out of ten. It is a good product, but it is expensive.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
SAP manager at a manufacturing company with 501-1,000 employees
Highly programmable and customizable
Pros and Cons
- "SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need."
- "The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it."
What is most valuable?
SAP HANA's best features are its programmability and extensibility - you can size and shape the software however you need.
For how long have I used the solution?
I've been using SAP HANA for four years.
What do I think about the stability of the solution?
SAP HANA is very stable.
What do I think about the scalability of the solution?
SAP HANA is very scalable.
How was the initial setup?
The initial setup was very, very complex, tedious, and costly and required someone with great expertise to complete it. The deployment took two years.
What about the implementation team?
We used an external team.
What other advice do I have?
I would recommend SAP HANA to others and rate it eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Consultant at a tech services company with 51-200 employees
Reliable with good dashboards and helpful technical support
Pros and Cons
- "It's user-friendly so long as you use it frequently."
- "It's a complex initial setup."
What is most valuable?
The dashboard is great.
It's user-friendly so long as you use it frequently.
The product is stable.
You can scale the solution.
Technical support has been good.
What needs improvement?
Some production features are lacking. For example, we cannot see any dashboards in the production department. The generation of reports needs to be better. We have sales reports and yet no production reports.
It's a complex initial setup.
It can be an expensive solution.
For how long have I used the solution?
I've used the solution for six years.
What do I think about the stability of the solution?
The stability is very, very good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The scalability is very good. It's very capable.
How are customer service and support?
I've used technical support in the past. They are good.
Which solution did I use previously and why did I switch?
I did not use a different solution. I use what my company uses in order to get reports.
How was the initial setup?
The initial setup is difficult and complex. It's very complex compared to SQL, for example.
The initial deployment took 15 days, however, nowadays, it takes one or two days. Mostly, I can complete it in one day.
What about the implementation team?
I'm a business consultant. I do implementations for various parts of my customers' organizations.
What's my experience with pricing, setup cost, and licensing?
The licensing is typically chared yearly. It was rather expensive.
What other advice do I have?
We deploy the solution mostly on-premises and sometimes on the cloud. When we use the cloud, we usually use the AWS cloud.
I'd warn new users that it might be difficult the initial time they use it if they are changing their ERP, however,t it'll be very helpful in the future if they're using it frequently.
I'd rate the entire product an eight out of ten. There are other well-known ERPs, such as Salesforce, and companies expect to have the same features. However, not everything may be on SAP, and that's something they need to work on.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Manager of Government and Data Quality at a financial services firm with 1,001-5,000 employees
Flexible solution with good integration
Pros and Cons
- "The most valuable features are the flexibility and the integration with other solutions in data quality."
- "HANA could be improved by adding analytics and development models in the institution."
What is most valuable?
The most valuable features are the flexibility and the integration with other solutions in data quality.
What needs improvement?
HANA could be improved by adding analytics and development models in the institution.
For how long have I used the solution?
I've been using this solution for two or three months.
How are customer service and support?
The support is good and is available 24/7.
What other advice do I have?
I'd rate SAP HANA as nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head- IT at a tech services company with 5,001-10,000 employees
Stable and scalable
Pros and Cons
- "The solution is easy to scale."
- "Technical support could be better."
What is our primary use case?
We work with the latest update.
We use the solution as a database. We primarily use it for the SAP application. Some of the use cases involve CDS Views, which provides a quicker processing of the report and the application.
What is most valuable?
The in-memory database is a good and valuable feature.
What needs improvement?
Since we use BW, we are required to use an SLT tool to carry out the data for generating the reports. But, when it comes to in-memory database in respect of the realtime reporting, I do not see why this report cannot be made available from the system itself. This would allow for some partitioning of the database, so that there would not be a need for the EMP in respect of the realtime data.
The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for ensuring that this replication works as it should. It is at this point that the solution becomes stable.
Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us with actual troubleshooting of the problem.
The pricing is a bit on the high side.
While I would definitely recommend the solution, I would caution that one should employ the proper resources that are geared towards the system. Unfortunately, SAP does not provide a structured training program, which means a person must rely on multiple system integrators and some service providers.
For how long have I used the solution?
We have been using SAP HANA for more than three years.
What do I think about the stability of the solution?
The stability is very good and we have encountered no issues regarding it.
The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle Database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.
What do I think about the scalability of the solution?
The solution is easy to scale.
How are customer service and support?
Technical support could be better. When we have requested this, the tendency has been to instruct us to implement a note and keep them apprised. In reality, there is no one who helps us to actually troubleshoot the problem.
Which solution did I use previously and why did I switch?
We had already been using SAP when we switched from it to Oracle, because all of the innovations were taking place on HANA.
How was the initial setup?
The initial setup was complex. I am talking about how the data is replicated to the site. We had an Oracle database and did replication to the VR site. Yet, when it comes to HANA, we are forced to work out the method for for ensuring that this replication works as it should. It is at this point that the solution becomes stable.
The deployment lasted six months.
What about the implementation team?
We deployed with the help of a vendor.
No real maintenance is required. Data volume management is needed and all the reports are available, based on which the maintenance is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit on the high side.
The use of hardware does not incur additional costs.
What other advice do I have?
There are 40,000-plus users making use of the solution in our organization.
I rate SAP HANA as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head-IT/SAP at a retailer with 1,001-5,000 employees
Customizable, user friendly, and reliable
Pros and Cons
- "We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly."
- "SAP HANA is not perfect and they could improve by having more options and more integration."
What is our primary use case?
Our primary use of SAP HANA is the use of modules, such as Material Management (MM), and Sales and Distribution (SD).
What is most valuable?
We have found the solution to be customizable and it is beneficial it comes as a bundled package. Additionally, it is user-friendly.
What needs improvement?
SAP HANA is not perfect and they could improve by having more options and more integration.
For how long have I used the solution?
I have been using SAP HANA for approximately eight years.
What do I think about the stability of the solution?
The performance of SAP HANA is very good.
What do I think about the scalability of the solution?
The solution is scalable.
We have a complete team size of approximately 12,000, including all the consulting and project managers.
We have approximately 36 end users, that directly impact the business. We might increase usage in the future but this depends on the business.
How are customer service and support?
I have contacted the technical support from SAP HANA and they are providing a complete solution to customers. I have been satisfied.
How was the initial setup?
The installation is straightforward and took approximately six months.
What about the implementation team?
We used an in-house team to do the implementation.
What's my experience with pricing, setup cost, and licensing?
We pay annually for the license of the solution.
What other advice do I have?
I rate SAP HANA a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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