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SAP IT Operations Analytics pros and cons

Vendor: SAP
4.2 out of 5
 

SAP IT Operations Analytics Pros review quotes

reviewer1709136 - PeerSpot reviewer
Senior Director Of Information Technology at a non-tech company with 10,001+ employees
Nov 2, 2021
Operations Analytics provides statistics, so it's like the dashboard in your car that tells you the temperature, RPMs, etc, and if something goes wrong in your car, a warning light comes on. So in analytics, you set thresholds for the thread count, and it sends you an email when it reaches a certain amount.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
Apr 10, 2024
We can integrate different environments, including development, quality, and production. You can open implementation projects, define users' roles, manage training, design, and store all project-related documentation. Before going live, there's a checklist and cutover plan. Configuration moves from development to quality, then production, to ensure everything runs smoothly. Once in production, the platform tracks system performance, open cases, maintenance, upgrades, and new features. You can monitor everything through dashboards, reports, event notifications, and support tickets, both internally and with SAP.
DH
Digital Transformation Director at Amecath Group
May 9, 2025
I have no complaints regarding how stable this solution is; any cloud solution is most of the time very stable, and we don't have any problems with stability.
 

SAP IT Operations Analytics Cons review quotes

reviewer1709136 - PeerSpot reviewer
Senior Director Of Information Technology at a non-tech company with 10,001+ employees
Nov 2, 2021
It would be great to have a monitoring tool that could implement conditional solutions like this. Right now, it comes up with the indicators, but it doesn't necessarily send the lower-level technician to the right spot.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
Apr 10, 2024
The solution works well, but we need better project planning. Accessing some features is a bit complicated, and we're waiting for improvements from SAP. It should also improve integration.
DH
Digital Transformation Director at Amecath Group
May 9, 2025
The solution is indeed expensive for my company.