SAP S/4HANA Reviews

I use this solution because it provides immediate insights into financial affairs without waiting for month-end reports.

The ability to access real-time data analytics is crucial, as it supports events or calls that require immediate attention and decision-making. Utilizing Virtual NGINX has been quite effective for this purpose.

The user interface is less friendly than that of View ID, however, it is more robust overall. I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.

I have used the solution for another SAP for a total of three years.

During my time with Angleton, we relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.

I highly recommend this solution. It is very easy to scale within businesses, especially when a new business falls within the range.

I absolutely would recommend the customer service.

Positive

This was my first encounter with ERP, and I have not used any other ERP solutions.

I joined the company when the migration was completed, so I am not aware of any setup challenges.

This was my first encounter with ERP, and I have not used any other ERP solutions.

Previously, using a private cloud meant that management could not always access data due to possible downtimes from the cloud service provider. It is crucial that management does not simply have to wait for month-end averages to understand the financial affairs of the business. Real-time data analytics with Virtual NGINX has been very helpful, and scaling within businesses when there is a new business under the range is also straightforward. 

I would rate the overall solution nine out of ten.

We use SAP for business processes.

SAP S/4HANA has significantly improved processes by enabling a more intelligent enterprise. With tools like SAP Business Technology Platform services and AI scenarios, data processing and decision-making have become much smarter and efficient.

The features that I find most helpful in my day-to-day operations with SAP S/4HANA are primarily related to data management. Real-time data analytics has significantly enhanced decision-making processes by providing instant insights into business processes and trends. The user experience with the SAP S/4HANA interface has also seen notable improvements, particularly in terms of a more friendly and personalized UI.

There is room for improvement in areas such as security features within SAP S/4HANA, which could further enhance the overall usability and effectiveness of the platform.

To make SAP S/4HANA better, there's a focus on enhancing responsiveness and reducing operational costs. This includes improving automation within the system to address strategic needs and accommodate users who primarily speak English, which is an ongoing effort.

I've been working with SAP for around seventeen years, specifically focusing on SAP S/4HANA since around 2015. I work with SAP as a partner.

In terms of stability, I would rate SAP S/4HANA at around nine out of ten. 

The initial setup of SAP S/4HANA was challenging, but it's vital to understand the manual innovations, tool design, and integration, especially with new features and core aspects. Learning and staying updated with new innovations is crucial for IT professionals, as it provides valuable insights into business processes and concepts. The duration depends on specific business requirements, typically taking around four months to complete.

I would rate the pricing at around six to nine out of ten depending on the edition and deployment type.

SAP S/4HANA's integration capabilities are highly impactful on the IT ecosystem due to its seamless integration with both SAP and non-SAP systems through the integration suite. I would recommend SAP S/4HANA to anyone who needs an efficient ERP system with a user-friendly interface, strong security features, and the flexibility of deployment options. For those concerned about security, on-premises deployment is recommended, while for others, a hybrid approach with cloud integration can be advantageous. 

Overall, I would rate the solution a ten out of ten. 

I use the solution in my company, which is basically a warehouse enterprise. The solution optimized our company's core business processes, considering that it used to be a legacy SAP system, which migrated to a new system. The tool is used for consolidation purposes and for rolling out to multiple countries in Europe.

There are products equivalent to SAP S/4HANA available in the cloud, but simplification is a part that I feel is very important. The product needs to be simplified. SAP S/4HANA is like a monster, while Salesforce is easy to implement and is like a SaaS product. SAP comes in a SaaS model with S/4HANA cloud.

I have been using SAP S/4HANA for around eight months.

It is a stable solution. The problem with the tool is that its complexity is very high. In the tool, the business process complexity is very high, and so either one should accept SAP's best practices or change SAP according to the business, but there will be a lot of support tickets raised after that, which leads to a lot of delay in the process, and you won't be able to do things on time.

During the role of the product across multiple countries, the first one was successful, while the second one led to losses, and the project in the third one was shelved.

There are around 3,000 people in my company who use the product.

The product is regularly used in my company.

The solution's technical support was from a third-party company, and I found that they lacked in the area of knowledge since it is managed by juniors while others were just running the show from the front end, leading to a disaster.

If the tool is deployed on the cloud, it could take a maximum of ten to twelve weeks. On an on-premises model, it takes its own course in terms of the time required for the deployment phase to be completed.

The product's deployment phase was a massive transformation program, so we could not build it on our own in the company, a reason we had to look for third-parties, like Wipro, Wipro, Infosys, TCS, IBM, PwC, or KPMG, who could help us.

A third party, Infosys, takes care of the team required to manage the maintenance and deployment since it is a massive transformation project.

The product's deployment phase is done with the help of a third-party consulting firm.

The problem with SAP is that it offers two licenses, namely runtime license and enterprise license. If you have a runtime license, then you are doomed since you can't take any data out from the tool. The product's licenses are expensive.

In terms of the impact of the real-time data in SAP on our company's decision-making, I would say that we are heading towards building reporting or analytics solutions, but we haven't started with it yet.

There has not been much difference in the area of workflow efficiency from the use of the tool.

In our company, we are shifting our roadmap from the legacy ERP system to a new ERP, and I would say that it is the only difference, but apart from that, there is not much difference. SAP’s Fiori UI in the tool is quite interesting.

All the processes in our company are the same. For example, the procurement, delivery, and finance stages are all the same, and there is not much difference.

It is a complex solution, and the project for which it was used was shelved. With SAP S/4HANA, the project could go live only in one country. SAP S/4HANA messed up the implementation process in the second country because of which in the first quarter, the company went into a negative revenue. After the implementation of the product in the second country was unsuccessful, my company did not go ahead with the use of the tool in the third country, after which the project was shelved.

If a business is very massive, then I can go with SAP S/4HANA. I don't recommend SAP to businesses that are small to medium.

I rate the tool a one out of ten.

Our company provides SAP services for the SAP ECC version and the latest SAP S/4HANA version running on the SAP HANA database. SAP S/4HANA is used by SMEs, large enterprises, and Fortune 500 companies that are globally distributed. For ERP solution requirements for the aforementioned companies, I believe SAP is the market leader that provides end-to-end solutions to cater to all business requirements, daily business transactions and operations. 

As part of the business operations, SAP solutions are used for inventory, procurement, production, planning, quality maintenance, post-production, post-quality check, dispatching, and sales. SAP also caters to completing end-to-end financial processes in fields ranging from expense to revenue. SAP also has multiple add-ons for services in analytics, data warehousing, and advanced or enterprise warehouse management with SaaS productive solutions.   

There is another SAP Ariba product used for advanced P2P, payment and procurement processes. SAP also has solutions for CRM and customer solutions and multiple other products for every line of business. SAP has ideal tools for retail, hospitality management, agriculture, and Oil & Gas businesses.

Depending on customer requirements and their line of business, our company provides suitable SAP services. Based on certain prerequisites like company turnover and yearly revenue, SAP products or system licenses can be adopted. Based on the user licenses procured, whether on-prem or cloud, the solution can be managed by the vendor. SAP products are also adopted by all lines of businesses, including automotive and manufacturing. 

Our company not only implements SAP S/4HANA but also manages the migration from older versions to the latest SAP S/4HANA. For any dedicated projects with SAP S/4HANA, there are some taxation-based processes and procurement processes to develop or customize the solution. 

SAP S/4HANA is a highly compliance-oriented system. The solution provides real-time compliance and auditing from the financial and system perspectives. SAP's USP is that about 80% of customers in the market are using their solutions to run across different systems. Another USP of SAP is that the solution supports all the data across models with proper integration for each and every processes. 

There are no misalignments, ambiguities, or issues within the system for database transactions, business transactions, or reports when using SAP S/4HANA. The product is trouble-free, and it enables businesses to make faster decisions and run systems without errors in day-to-day business operations. 

Consultants need to always remain updated with the latest technology and features from SAP S/4HANA. The licensing of SAP S/4HANA needs to be improved. 

I have been using SAP S/4HANA for four to five years and have been working with SAP products for seventeen or eighteen years. 

SAP S/4HANA is quite scalable. But to scale the solution, there are some additional costs associated for the infrastructure. In our organization there are four to five clients for the SAP solution. SAP S/4HANA gets easily integrated with almost any third-party tool. 

The initial setup of SAP S/4HANA is straightforward. The license of the solution should be obtained in accordance with the customer's requirements. For deployment of the solution, there are compliances and audits that need to be implemented, following which compatibility has to be analyzed and prerequisites need to be verified for the organization who are willing to adapt SAP S/4HANA.

The solution can be deployed on-premise or in the cloud. Once the deployment model is identified, SAP or its service partners should identify the organization's business processes across all business modules.

As part of the deployment process, a business blueprint documentation needs to be prepared, the complete end-to-end scope needs to be identified, realization certification needs to be obtained, and user testing needs to be implemented. If a customer wants any customizations in SAP S/4HANA that can also be implemented. 

The deployment of the solution can be diligently handled in agile mode by identifying the primary requirements that are of major importance and secondary requirements that can be considered at a later stage. 

Our organization's customers have claimed that the ROI is realized within three to five years of using SAP S/4HANA. Our organization's customers of SAP S/4HANA have also informed us that the solution has helped reduce business costs, narrowed business operation leakages, improved compliance, and streamlined the taxation process.  

The product is expensive. The licensing of SAP S/4HANA needs to be improved by allowing more privileges to the on-prem segment because there are still customers who prefer to use the on-prem version. Due to data security, validation and privacy reasons, certain customers are unwilling to transport their data to the cloud. There are some restrictions and limitations on the on-cloud version of SAP S/4HANA due to network security. 

The customers of our organization are facing numerous issues in user-licensing; we have found that the customers are reluctant to obtain a perpetual or subscription-based license because every organization has its own budget and business requirements. 

SAP S/4HANA helps in real-time operations by providing real-time reports. When using the HANA database, the complete in-memory data arrives in the RAM, which is slightly expensive for the one-time installation and implementation purposes, but once the overall business database is transferred to the RAM, SAP S/4HANA provides a fast and easy access to reports across all the modules.

Using the features of SAP Fiori and SAP BTP landscape, you can acquire and access dashboards, general reports and MIS reports for faster decision-making using mobile devices. 

The vendor is making efforts to transport the solutions to the cloud but in our organization, we have witnessed that a large number of customers want the solution in on-prem versions. Even if the technologies are shifting to cloud and its becoming the nature of system maintenance, still somewhere down the line, the vendor should be aware that in some cases the solution will need to be deployed on-prem. 

The cloud version of SAP S/4HANA is completely managed by the vendor and the on-prem version is managed by the customer. A certified SAP service partner should be identified for the implementation of the product. When each and every process of setup is signed off with proper documentation and consolidation there won't be any issues.

I would rate SAP S/4HANA as nine out of ten. I would advise others to first check if their company is able to fulfill the prerequisites for adopting SAP S/4HANA and they should also analyze the cost.

SAP has now launched the BTP that helps SAP S/4HANA integrate with not only SAP solutions but also with other vendor solutions. Any heterogeneous system can be easily integrated with the SAP S/4HANA. Using micro-managed services, cloud platform integrations and BTP, all integrations can be smoothly managed in SAP S/4HANA. 

At our company, I have been using SAP S/4HANA for our clients in the goods and services industry for multiple purposes including store and network management. Our company has also developed custom models of SAP S/4HANA. I primarily use the solution to handle the integrations with any third-party services or assembling products for our clients. 

SAP S/4HANA has an excellent UI. Most of the solution's functionalities can be accessed through the COD propaganda. A COD portal can be configured easily using SAP S/4HANA, where the interface can appear as a website with a PI enrolled. Every functionality can be integrated into an interface using the COD of SAP S/4HANA. 

The solution overall provides a user-friendly interface. 

The solution users of a company should focus on the data warehouse or data retention management; otherwise, SAP S/4HANA can incur huge costs.

I have been using SAP S/4HANA for four years. 

It's a stable solution because of the usage of power hardware from IBM for on-prem projects. 

At our company, we have found the product to be scalable when we installed the production on multiple nodes where auto cluster and failover features remain enabled. 

At our company, we reach out to customer support very frequently for daily issues. The customer support team is responsive enough and I would rate them a nine out of ten. But my rating is mostly based on the response to high-priority product enrollment issues. For any medium or low-priority incidents, I would rate the customer support differently, probably six out of ten. Thus my overall rating is seven out of ten for customer support. 

Neutral

I found the initial setup process of the solution quite simple due to my experience working with multiple database tools. 

SAP S/4HANA is an expensive solution. 

I have worked witha few competitor CRM products of SAP S/4HANA. Unlike other solutions, which run on traditional databases, SAP S/4HANA has an in-memory database that makes it operate faster. 

SAP S/4HANA has enhanced performance by handling huge chunks of data, given that regular optimization is implemented on the database layer. SAP S/4HANA is an in-memory solution, so size optimization is required. If a large database is used, the solution's memory cost also reduces. 

The solution can be used in an Octane. The functionalities of the product remain optimized to some extent from first usage. I would rate the solution a nine out of ten. I primarily work with database fetching with SAP S/4HANA whenever a need arises to export data and visualize using multiple other integrated tools. Integration of large databases in  SAP S/4HANA is easier than any alternative databases. 

I have integrated other SAP tools with the solution and the process was quite effortless due to the CPIC communication protocol.  

The tool has improved our company's financial processes as it gives us a systematic way to look at data. Based on the analytics offered by the tool, users can judge if they want to spend money on something or not. Based on data or analytical data from ERP, you can easily make judgments, like whether you want to purchase something commercially or not. With the tool, we can see the transactions and everything in one place.

SAP offers very good ERP software. As ECC is into SAP HANA, SAP has already improved it, and now SAP is in the process of going with RISE with SAP. Everything has already been captured in the tool, and everything is as per the worldwide industry standard process, and the ERP solution is something that is based on it.

The tool's high cost is an area of concern where improvements are required.

I have experience with SAP S/4HANA.

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution.

Around 200 to 500 people use the tool.

If you divide the workload between the projects and clients, then it can definitely be very costly. If your organization is not more than 10,00,00,00,000, I would say it is not okay to go with SAP S4/HANA.

For technical support, we are dependent on the consultants only.

I cannot say whether the product's deployment process is complex or straightforward, as it depends on the company where it is being deployed.

The solution is deployed on the cloud.

A minimum of ten to fifteen people are needed to deploy and maintain the tool.

The solution can be deployed in five to six months.

A company's resources can't deploy the tool. You need specific people to deploy the tool. It's not a person but a team you require to deploy the tool. Consultants are needed to help one deploy the tool.

The ROI part cannot be judged, and it is something that is based on how much a person uses the tool. If your company is small, but when it comes to process orientation, the ROI is always good. ROI is not dependent upon the size of a company.

The tool is expensive.

SAP S/4HANA is a very decent product for our main business. My company is into mining and production. The tool is a process-oriented product. If you train people, then the product is very likely to be used, and it is defined as a tool that offers a systematic industry standard process.

Speaking of whether the tool has significantly increased our company's operational efficiency, I would say that it would be an injustice in areas like manufacturing, material movement, HR, production planning or quality assurance since each and every part is connected with each other.

The real-time analytics capability impacts our decision-making process and can be very quick if you have the right data. With just a few clicks, you can get everything.

The tool's Fiori UX has improved user suggestions, productivity, processes, and real-time data in our company.

I recommend the product to those companies that have a capital of 10,00,00,00,000.

SAP S/4HANA is a good product, provided it is used in a proper and realistic manner. Training is also required for the tool's users. You may go for SAP S/4HANA, but you need to decide if, as per your company's costs, you don't mind spending too much money or if you are capable of spending some money. You can take any ERP solution since there are many solutions available nowadays. SAP is very expensive, I feel.

To those who want to buy the product, I would say that they need to prepare a plan and should ensure that they have the right people to deploy the tool and create a strategic planning process, after which the process of choosing the right consultants should be carried out. The right consultants are the people who feed with the fact that the deployment processes carried out are done for life long. It is not possible to stop anything midway.

I rate the tool a ten out of ten.

SAP S/4HANA is used for business applications. At our company, we have implemented the solution across nine modules which include CO, SD, MM, HCM, PM and more. 

In the past few years, there have been drastic changes in application environments; the SAP Fiori apps with numerous dashboards and KPIs provided by the solution help our organization adapt to the industry transformations. The SAP Fiori apps of SAP S/4HANA assist in decision-making processes. 

The SAP Fiori apps can provide an excellent and comfortable user experience. The aforementioned SAP S/4HANA apps can be integrated easily with almost any portable device so that POs and business documents can be approved on the go.

The classic interface of the solution and the configuration at the back-end or at the consultant's end needs improvement. 

I am a user of SAP S/4HANA. 

I would rate the stability an eight out of ten. SAP S/4HANA offers impressive stability and functions well without any errors. 

I would rate the scalability of the solution a seven out of ten. The product is majorly for enterprise-level customers and offers great scalability. The classic application feature of the solution needs drastic improvement, but the SAP Fiori app already provides all the advanced features. There are more than 100 users of the solution in our organization. Our company uses SAP S/4HANA, majorly for large enterprises. 

As part of our company, we engage with technical support as consultants and a response is obtained in three to four hours. The response time of technical support should be improved by the solution provider. Whenever certain business operations cease in our organization, we seek immediate support from SAP, but it's not available presently. I would rate technical support a six out of ten. 

Neutral

At our company, the previous legacy software was not supporting us with reporting features and did not facilitate business operations. The software was developed using old technologies, and our company management division was expecting a top-tier solution with dashboards, analytics, and KPIs to rebuild the business operations; this was the reason why our organization shifted to SAP S/4HANA. 

The initial setup of SAP S/4HANA is difficult as, for every module, a dedicated consultant is required. For instance, if you need to implement nine modules, nine individual consultants are required to configure the product. In addition to the aforementioned team, a technical professional will also be needed. I would rate the initial setup a four out of ten. 

Our company had the target to deploy the solution in ten months, but it took sixteen months. For the deployment process in our organization, we used the ASAP methodology for implementation, and it was completed in five phases. The phases include preparation, BTP, business grouping, realization, final preparation, going live, and lastly, the after-implementation phase.

It's quite an expensive solution because multiple hardware resources are needed. A large investment must be made in hardware and software applications to use SAP S/4HANA. I would rate the pricing an eight out of ten. Small and medium businesses usually won't be able to afford SAP S/4HANA. I believe the standard licensing price remains fixed for the solution without additional costs. 

The implementation process of SAP S/4HANA needs to be well-planned in advance and all the required professionals need to be aligned. The expertise of the deployment professionals, consultants and deployment partner is a major factor in SAP S/4HANA deployment as the process often involves transformation from a legacy system to a top-tier solution. I would overall rate the solution an eight out of ten. 

My general opinion of SAP S/4HANA is that it is a simplified and faster application. It is robust, with embedded analytics and an inbuilt native mobile app, eliminating the need for a front-end application. I believe that the tool is one of the leading ERPs. Its architecture, security, user experience, and database performance are fantastic. I have not seen any other ERP that can compete with it.

Only SAP payroll products can handle data management in IT and HR, processing millions of payrolls monthly for big organizations. S/4HANA payroll can manage massive volumes of data, process payroll in minutes, and provide outcomes. Other applications cannot process more than 4000-5000, but SAP S/4HANA payroll has been proven for 30-40 years.

The tool's most valuable feature for our operations includes its finance, sales and distribution, procurement, and time management applications modules. It supports various industries with specific solutions such as oil and gas, student life cycle management for education, IS retail for retail, IS agriculture for agriculture, and chemical solutions for the chemical industry. Additionally, it offers SAP Media. Essentially, S/4HANA provides solutions for any industry and business.

The solution offers real-time analytics. The user interface, Fiori, is excellent. Fiori replaced the SAP NetWeaver portal and serves as the front end. It's a very solid front-end application that allows extensive customization and extensions. You can tailor it to your needs, making it a robust application.

User adoption has been smooth with Fiori. We have various methods for adopting the application, such as SAP Build Work Zone and SAP Fiori Launchpad. Fiori provides a simplified user experience. For example, creating a sales order involves minimal fields and is straightforward. Users don't require training to use the applications as they are user-friendly, similar to downloading and using a mobile app. Any technical changes are managed by the IT team, but overall, the adoption is very easy for users.

Integrations are made very easy with S/4HANA, so you don't have to struggle much. However, we face timelines, cost, and budget challenges. We are confident in customizing and delivering requirements if something is impossible as part of the standard. There are situations where certain features are not available in other platforms like SuccessFactors, which can lead to challenges in implementation. However, with the product, we have confidence that we can provide value-added solutions and deliver them, even if there are some limitations compared to on-premises or cloud solutions.

The tool's accuracy is 99.9 percent. 

S/4HANA is like a ready-made suit, but it could be improved by adding more customization options, such as different colors and attractive themes in Fiori. From a functionality standpoint, there's always a workaround solution, and we've been working on SAP for the last 18 years.

I expect more functionalities related to cloud applications and integrations with third-party applications in the next release. Given the complex architecture and data storage in the SAP database, simpler plug-and-play integration methods would be beneficial. While SAP S/4HANA currently ranks second in cloud comparison integration models, easier integration methods would be a valuable improvement.

I rate the tool's stability a ten out of ten.

The solution's pricing depends on customers and how much discount they can get. However, the list price is expensive. 

I rate the overall product a ten out of ten.