SAP S/4HANA Reviews

SAP S4HANA is a product that can be used for any hyper-scale, such as AWS, Google, or Azure. It can even be used on-premises.

SAP S4HANA is part of an Intelligent Enterprise and the solution is used for various things.

The most valuable feature is the inbuilt standards included in SAP that customers can adopt easily. It can be customized based on the specific requirements.

It has evolved over time with the feedback provided by various customers.

Another benefit is in the delivery, it offers an explorative approach to simplify it for the customer.

As an end-user, this solution offers what is needed.

The dashboards are great. The platform is very intuitive, and in terms of communication, the interface is very interactive. 

The initial setup could be simplified. It needs improvement.

I would like to see the AI included to help from a data standpoint.

I have been working with SAP S4HANA for more than six years.

I am using the latest version.

It's a reliable solution from a technical and business standpoint.

It's a scalable solution. In terms of the number of users that are using it, it scales well.

The range of customers who use this solution can be from less than 100 to more than 3,000.

SAP S4HANA can be customized to be very scalable. It can be adapted for large enterprises.

In our organization, our customers are from medium enterprises to large-sized companies as well.

SAP supports this solution well when there are any bugs or glitches in the solution.

Initially, we had a hiccup. We contacted technical support, they were supportive and helped resolve the issue.

I am not using an alternative ERP.

Depending on various factors, the initial setup can be completed in as little as six to nine months or it can take as long as one and a half to two years.

The initial setup can complex.

Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version.

We are happy with the pricing because it is dependant on the number of users who are using the solution.

I feel the pricing model is fair. It is also very flexible.

I would definitely recommend this solution to others who are interested in using it.

This solution is suitable for small to large enterprise companies and can use the pricing model. 

They can adopt the solution in less than a month and use the standard that SAP offers.

I would rate SAP S4HANA a nine out of ten.

We use the solution as an enterprise application. 

The tool's most valuable features are ease of use, high availability, and connectivity. 

The product should improve its cost. 

I have been using the product for two years. 

I rate the tool's stability a ten out of ten.

I rate SAP S/4HANA's scalability a seven out of ten. My company has 2000 users who use it daily. 

I rate the tool's ease of deployment an eight out of ten. 

A third-party consultant helped us with the deployment. 

SAP S/4HANA is expensive. 

We evaluated Oracle before SAP S/4HANA. 

I rate the overall product a six out of ten. 

I am one of the implementing partners for SAP, specifically for HANA. I have worked on quite a few projects where I executed transformations with my clients, and I have found that the transformation has occurred. There is value that has been realized.

The user experience is quite attractive, and maybe the efficiency around the consolidation part as well. Everything is in one place, and the ease of use is significant. There is a lot of real-time interaction, and people have highlighted the efficiency and insights that come with it. 

Pure Infinity is especially effective in improving the user experience, and the preconfigured apps facilitate and expedite implementation time. From the governance point of view, I've seen positive changes, especially in finance and the transport management system as well.

More integration is necessary. Some struggles remain, especially regarding SAP's integration with other SAP modules. For example, integration between S/4HANA and Business for Logistics needs improvement. These issues exist within the integration space and present challenges during implementation.

I have been using the solution for almost over six years.

There are quite a few factors to consider, which may not be necessarily attributed to SAP and instead to other players. For example, issues related to the public cloud version, such as connectivity, could impact product stability.

The scale is quite significant. It is very scalable, to be honest.

I have a very good relationship, so I would rate it an eight out of ten.

Positive

The initial setup might be less straightforward, around four to six out of ten. Some elements are not as easy as one might expect.

It's quite expensive, to be honest. Technical upgrades, especially for those moving to SAP Cloud, can be significant. The cost might range between two to three million US dollars.

SAP for Canada is my primary job. Depending on the market, I focus on ground sales and private clouds. It's a good product. 

I would rate the overall solution an eight out of ten.

We use the solution as an ERP system for our retail operations and manufacturing. 

The core accounting model is robust, so we don't have any issues with it. It has industry-specialized modules like retail, hospitality, and manufacturing. Many industrial-specific modules are very helpful. It's a very robust, reliable, and simple-to-use product. In my experience, it's straightforward.

From a benefits perspective, the main advantage that SAP S/4HANA brings to our organization is that we can have one system for everything. It is used for retail, distribution, and manufacturing engineering. Having a single system allows us to meet our total requirements.

I would like to see improvements in the graphical user interface and core modules in SAP S/4HANA. Even after 20 years, there haven't been developments in these areas. The purchase order, sales order, and core modules like CRM have remained unchanged. The financial data and modules have also stayed the same. Fiori is available but hasn't brought many changes to the core modules.

I'd like to see more features in the core ERP module to make it affordable and manageable for small and medium-sized companies. Big companies can handle additional modules like CRM, but smaller businesses struggle to afford and maintain these.

The solution's implementation cost is high.

I have been using the product for two years. 

The solution is easy. 

Our current number of users for the product is 200, but it will increase. We have it implemented across multiple locations and departments. Our environment spans different countries with various currencies and services. For example, we operate in Bahrain, Oman, Qatar, and Kuwait, each with its own SAP instance and currency. The solution is easy to scale. 

We have support from an internal team as well as SAP. Its support is good. 

Positive

The tool's deployment is easy. 

The product's ROI is good. 

I rate the overall product a ten out of ten. 

The solution supports our business transformation process.

The features related to finance are beneficial for our day-to-day operations. It is easy to integrate the solution with other systems.

The initial setup was difficult.

I have been using the solution for three years.

We did not face any problems with the product’s stability.

I rate the product’s scalability an eight out of ten. We have 500 users in our organization. We use the tool daily.

The deployment took one year.

A third-party integrator helped us with the deployment. We needed 40 people for the deployment and three people for maintenance.

The product is expensive. The price must be improved.

I will recommend the tool to others. It is a good solution. Overall, I rate the product a nine out of ten.

We use the solution for transaction purposes.

SAP S/4HANA has streamlined financial operations and supply chain management.

The processing time has been reduced, and the screens have become more intuitive, leading to a faster user experience. Additionally, the integration has improved by 30%. The introduction of new tools, including cellular apps, has made system configuration and readiness much simpler. Compared to previous versions, the latest upgrades offer enhanced features and pre-configured solutions, making them highly beneficial.

SAP S/4HANA is a robust front-end solution compared to other web technologies available. However, screen design in SAP EFI might not be as extensive.

I have been using SAP S/4HANA for one year.

200 users are using this solution. SAP S/4HANA is scalable, and the availability of support from others reassures us that scalability shouldn't be a problem.

When seeking assistance, we typically prefer to hold an annual company support conference. When requesting support, we ask for the SCC and some additional support. 

Neutral

The solution is easy to configure.

The product is affordable.

SAP S/4HANA has improved the response time of all applications. This improvement was noticeable within just two months of implementation.

Developing a system can be time-consuming, but once it's developed, a set of licensing elements is in place. Companies in India do not extensively utilize solution management. Consequently, we face challenges in storing documentation alongside our projects within the system. Exploring alternative methods for storing these documents within the project would be beneficial. However, it's important to note that companies in India may not prioritize solution management as extensively as elsewhere.

The data consistency and integration have been addressed effectively. This has greatly supported us without extensive customization regarding invoicing and other features within SAP.

SAP S/4HANA is more like an extensive, sophisticated system than a giant airline. It's designed to handle large-scale operations efficiently. While it's true that smaller businesses may find it more challenging to adopt due to its complexity and cost, many mid-sized and large enterprises are utilizing it. Different deployment options are available, such as on-premise or cloud-based solutions catering to various business needs. Additionally, while SAP S/4HANA is primarily known for its ERP capabilities, it also offers modules for HR management. However, some industries have found the HR implementation process to be cumbersome.

Overall, I rate the solution an eight out of ten.

SAP S/4HANA helps build features and functionalities that help companies integrate their end-to-end departments. A company has different departments, such as sales, finance, and marketing. The solution helps us integrate the data for each of these departments. It also helps the management team get dashboards for different reports.

C4C is a good application of SAP S/4HANA, and it helps many companies. Since the solution is now on the cloud, it has many interesting features.

The solution’s pricing could be reduced and made more cost effective.

I have been using SAP S/4HANA for eight years.

SAP S/4HANA is a stable solution.

I rate the solution’s stability a nine out of ten.

Our clients for the solution are mostly medium-sized businesses.

I rate the solution a nine out of ten for scalability.

The solution's after-sales services and technical support are really good compared to other ERP tools in the market.

Positive

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup an eight out of ten.

The solution's implementation takes approximately eight to 12 months. It really depends on the features and functionalities the client is looking for.

The solution's license cost is on the higher side. Sometimes, many companies are unable to afford SAP S/4HANA and look for cheaper solutions like Oracle and Microsoft.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a nine out of ten.

The real-time analytics of SAP S/4HANA supports our clients' decision-making processes. I would recommend the solution to other users. It has features and functionalities that help organizations grow and make good decisions, especially on the management level.

Overall, I rate the solution a nine out of ten.

We've integrated SAP S/4HANA into our implementation projects for customers, not internally. We use SAP S/4HANA for real-time analytics and decision-making. 

It helps us provide customers with better visibility, forecasting, and smart data for decision-making. This streamlines our business processes, enhancing operational efficiency, saving costs, and providing a 360-degree view of our business processes.

We leverage the finance and add-on modules of SAP S/4HANA, including Alibaba integration, CRM integration, and production planning. These features are highly configurable and provide excellent visibility into our systems. While I appreciate the introduction of in-memory computing as a feature, I haven't had the opportunity to delve deep into this feature. 

It would be beneficial if the pricing structure could be made more flexible and adaptable to suit the needs of different organizations. Besides this, the scalability also needs improvement.

I believe support could be improved by providing more specific and detailed answers rather than generic responses.

I have been using SAP S/4HANA for the past six years. 

It is stable.

The scalability could be made easier. While it's theoretically scalable, there are practical challenges and complexities that could be addressed for better flexibility and scalability.

The technical support needs to improve. 

Neutral

The installation is not very simple, rather complex and dependent on the systems. The maintenance can be challenging due to frequent product changes and a lack of subject matter experts for quality support. It's essential to have a strategic approach to understand product changes before implementing them to ensure stability.

SAP S/4HANA has its pros and cons like any other product. It offers a lot of features, particularly the robust finance module and supply chain capabilities. However, there are areas like HR processes that could use improvement. Overall, it's a good product that competes well based on factors such as pricing, flexibility, scalability, and configuration options. I will rate it seven out of ten.