SAP S/4HANA Reviews

My client is a biomedical company that sells medical devices. I use Tricentis Tosca to automate SAP.

SAP S/4HANA is a very easy-to-use and user-friendly solution.

The solution’s stability could be improved.

I rate the solution a seven out of ten for stability.

I rate the solution’s scalability an eight out of ten.

Overall, I rate SAP S/4HANA a nine out of ten.

I have been a consultant for SAP retail, SAP Fashion as well as generic.  I also have been exposed to many business sectors. 

The user interface should be much more convenient and user-friendly. 

In future releases, there could be more use of AI.

I have been using this solution for more than five years. 

The solution offers good stability. 

I would rate the scalability a nine out of ten. It is reliable. I have a lot of customers using this solution. There are more than 500 end users. 

The customer service and support are fast. SAP addressed my tickets quite quickly.

The initial setup is not complex; it's more at a medium level. Not too easy, but with the right knowledge, you can configure it.

For a migration process, it took around six to seven months, which was the fastest I've done. For implementation projects, it typically takes around one year, sometimes one and a half.

It was implemented in a waterfall approach, and one was brownfield. I would suggest, not from the SAP side, but from the client side, if the hardware components are powerful, the system would run faster. In migration projects, data migration can take a lot of time, so having a reliable server is important.

We recommend annual licensing. It is expensive, but for large-scale companies, it's manageable.

I would rate the solution a nine out of ten. I would say that SAP should make the user interface more user-friendly, which would be a plus point, especially in pre-sales.

I am the Director of Operation of SAP Support Company dedicated is support and can see how SAP is very stable and adding great value to different business areas.

Intergration application and facilitate the work processes. I can't image how we can run the business without SAP!! 

All of the features are valuable! Sales and Distribution and related Van Sale, Material Management, HCM and Success Factors, PM, PS, and more. All modules are really excellent process cycles and have high integrations. 

Nothing was noticed, but maybe SAP Support Systems for system bug issues should be added. :) 

I have been using this solution for seven years.

This is a very stable solution.

S/4HANA is very scalable. We use it across seven or eight factories, and everything is running fine.

SAP's technical support is fine but could be a bit more responsive, speed-wise, and could improve in some specialized areas.

Neutral

Before I sued Oracle ERP. SAP is a real integrated stable application. 

The initial setup was very straightforward.

We used an in-house team.

The ROI we received was very high!

Doable 

We evaluated other solutions, but SAP is SAP.

Compared to Oracle, S4HANA is more resource-intensive, but since everything is moving to the cloud and resources are getting cheaper, this gives an advantage to S4HANA over Oracle. Before implementing S4HANA, be very careful in planning and testing requirements - don't kick off the go-live without testing every single system and the integration. I'd give this solution a score of eight out of ten.

I use the solution in the retail and manufacturing industry.

All the modules available in the product are very useful. We have access to all types of reports in a single solution.

The solution is quite expensive.

I have been using the solution for two years.

The product is stable.

I rate the product’s scalability a ten out of ten.

The initial setup is easy for someone familiar with the solution.

We deployed the solution three years ago in our organization. Overall, I rate the solution a ten out of ten.

Many look for companies and partners who can help them implement SAP S/4HANA. So, we help in the implementation phase. We provide ongoing support as well.

The new features introduced by SAP S_4HANA are the ones I find to be valuable.

The support and price of the solution need to be improved. The solution should incorporate some new innovations.

I have been using SAP S/4HANA for a decade. My company has a partnership with SAP.

Stability-wise, I rate the solution a ten out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten. We have small, medium, and enterprise-sized clients using the solution.

I rate the technical support an eight out of ten. There are some problems with the support provided for the solution, so it is not quite easy. It takes some time for them to offer us support.

Positive

On a scale of one to ten for initial setup, where one is difficult, and ten is easy, I rate initial setup as ten since it is very easy.

The deployment process took about ten months. We need six people for implementation, which includes one or two system architects to handle the technical field, while the others are mostly business consultants. For maintenance, we have a team of about 20 people to support our customer base.

The solution is worth the money.

I rate the pricing a ten on a scale of one to ten, where one is cheap and ten is too expensive. It is an expensive tool.

Those planning to use the solution need to fully understand it because it's not quite fit for most customers. Overall, I rate the product a ten out of ten.

I work for a consulting company. Globally, we have clients in oil and gas, construction, and other industries.

We have about 26 people using this solution.

S/4HANA falls under a single terminal. We can easily access the data, and the performance is good.

The scalability could be better.

I have used SAP S/4HANA for five years.

It's stable.

I would rate the scalability as six out of ten.

Setup is easy. It takes at least six months to deploy.

We pay for an annual license. The pricing will depend on the client's needs.

I would rate this solution as seven out of ten.

This solution is installed in the customer's system, and we perform SAP Basis administration. 

The migration to SAP S/4HANA is hard.

We've been using it for one year. It is deployed on-premises and in the cloud.

At present, it seems very stable because it is in the cloud.

The scalability depends on the tier you have. You may need to pay more as you scale up.

I have 10 administrators and 7 customers using S/4HANA at present. Our objective is to scale, but it's difficult because customers are scared to migrate to S/4HANA.

We used R/3 before S/4HANA. We switched to S/4HANA in order to stay with SAP solutions.

The initial deployment is difficult, and migration is hard when big data is involved. For a medium company, the initial deployment can take six to seven months, or maybe even one year to get it done perfectly.

For maintenance, you would need two or three people for a medium company.

Depending on the client, we have deployed it ourselves or have done so with the help of an integrator.

It is an expensive solution. On a scale from one to five, with five being the most expensive, I would rate the price at four.

I would rate SAP S/4HANA at eight on a scale from one to ten.

We use this solution for ERP in our business. The solution is deployed on-prem. We have a backup on the cloud through Azure.

The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs. We have also implemented SuccessFactors for our performance, which is for capital management.

It's a very vast product. It meets almost all our needs.

The Capex and Opex could be improved. It would be nice if they cut back on the cost. Otherwise, it's a very good product.

We moved to S4HANA in 2020. We have used SAP for a long time.

It's very stable. Once you do the right sizing for the infrastructure that is running on the hardware, on the storage, you are good to go. We are running on Hyper Converged. Most of the time, people get the sizing wrong.

If you run out of resources, you may start to experience some slowness. But once you size it right, they're good to go and there aren't any issues.

It's scalable.

For technical support, we recruited a lot of guys who have experience with SAP. We also have support for users. In-house, we're developing our skills so that we can address the needs of some immediate users. 

For needs that we can't address, we escalate to support. Other organizations provide that third-level support. But the second level has addressed needs from our super users and other users within the organization.

With SAP, you need to have total planning. Once you have the total planning, SAP is easy to deploy. When people complain that they failed in their deployment, it's because they didn't go the extra mile in planning and leaving no stone left unturned. If you plan it well, you'll have an enjoyable and successful deployment.

The price could be lower.

I would rate this solution 9 out of 10.

We use SAP S4HANA for manufacturing and financials because we are a manufacturing firm.

In an upcoming release of SAP S4HANA, chain management should be easier.

I have been using SAP S4HANA for approximately four years.

SAP S4HANA is a stable solution.

I have found scalability difficult to achieve in SAP S4HANA because the license is quite expensive. The hardware requirement is quite high and can require a large investment for scalability.

We have approximately 200 users using the solution in my organization. We do not plan to increase the usage.

We have internal support for SAP S4HANA but for the external technical support, we rarely use it. The system is quite stable and if we do follow the process, it should have no problems. 

The initial configuration of SAP S4HANA is quite difficult. The time it took for the implementation took seven months.

The implementation was done by a partner.

There is an annual license for SAP S4HANA.

I recommend this solution to others.

I rate SAP S4HANA a seven out of ten.

the primary use case is to support business processes, ensure the operation of the company and compliance with regulatory and tax requirements. Provide management information in real time to improve decision making

we have improved the visibility of the information between the different areas, implemented tools that allow us to improve logistics processes and even reduce the immobilized stock, speed up the closing of accounting processes

The in-memory processing capability and real time information is most valuable. 

The migration form previous versions to SAP S/4HANA is a challenge both for customers and clients. 

there should be simpler ways to incorporate the new tools into a process framework. Many customers are still using the same tools but running in SAP S/4HANA

for more than 18 years.

It is very stable.

It is scalable. We have more than 1,000 users. 

Their support is very good. 

Positive

We were using SAP Business Suite 6.0 

we wanted to incorporate improvements of the new functionalities, keep ourselves updated in the latest version

For a customer, the complexity, in general, is related to representing their business processes with this solution. It isn't related to S/4HANA.

We implement through our partner Softtek. 

It is important to understand the licensing model and ensure that the sizing of the platform is correct for the number of users and the volume of information to be processed.

Some components may require additional licensing.

The concept of digital or indirect access should be eliminated

No

We have more than 25 S/4HANA implementations on Azure. We have at least three SAP S/4HANA implementations on AWS, and we have one S/4HANA on GCP.

Its implementation challenges are related to finding the best way to adapt the business processes as per the standard or best practices of SAP. The key is to adapt the best practices as much as you can so that in the future, it's easier for you to update to newer versions.

I would rate it an eight out of 10.