SAP Signavio Process Manager Reviews

My primary use case for this Signavio is mapping processes. I map the main calls and main processes in the company. One of my tasks is to eliminate waste within business processes.

The Signavio tool is very easy to use and it is one of the reasons why I like it. It is also one of the reasons that we have adopted it. It's easy for other people to learn in perhaps one or two hours.

Especially in a company like ours, the product development process is very complicated. It's very complex, and Signavio helps us to make the product development process clearer, faster, and better.

This solution has helped us carry out the entire process-improvement lifecycle in a unified hub by using the Collaboration Hub. We share all of the processing mappings with other colleagues in the company. 

I would say that in seventy to eighty percent of the cases, this tool gives people what they need. There is always ten or twenty percent of the things in each tool that can be made better in the future. For us, this solution makes it faster for us to develop and document processes, and then bring them into the whole company using the Collaboration Hub.

The collaborative features have certainly helped to create a process-centric mindset in our organization, but at the moment, I cannot provide a specific example.

The most valuable feature is the short version of the mapping because it is easy to do.

I find it difficult to figure out how I can better align this solution with my KPIs. I would like to combine the most important KPIs in our processes together with the main Signavio tools.

We have been using this solution for four or five months.

Based on my experience over the past four to six months, I would rate the stability a nine out of ten.

This is a scalable solution.

We currently have five people using Signavio Process Manager and the number of users is increasing each month. Other areas of the organization are coming in, as well.

I have no experience with technical support. However, in the past four or five months, I have received calls from support two or three times. It is the support people asking me if there are any problems. I find that this proactive support is great for me, and I am happy that it works in this way. I ask them something, I give them some information, and I get an answer as soon as possible. It works for me.

We did not use another solution prior to this one. We did not document processes in a professional way. Our interest was in finding a tool to not only document the processes, but everything around the decision process. I think that it is sometimes more important than the process itself.

The initial setup is straightforward and not complex.

It is too early to see ROI, but for some processes, I am able to see how much and what kind of waste there is. It is my job to eliminate waste, and although I cannot say how much money will be saved or earned, it will help with my job.

We started documenting processes by using external consultants and they told me about Signavio. They had compared different systems and they gave us the information. We looked at other possibilities and there were not many. Ultimately, the Signavio tool gave us good performance over the two or three different tools that we compared.

We have not yet begun to use process mining in our company. I think that it is the second or third step, rather than the first.

We do not yet use the Process Intelligence function.

My advice to anybody who is researching this type of solution is to look for ease of use. The most important thing is to make it easy for people to model processes, as well as consume them.

I have only been using this solution for less than six months, but at this point, I am able to find most of the things that I need.

I would rate this solution an eight out of ten.

We use this solution primarily for our single-source business process. 

At this point in time, we've onboarded about 400 people who are actively capturing processes and adding critical attributes. We have a lot of additional people (very hard to put an exact number on that) who have viewed the models.

In terms of deployment and maintenance, there is a team of five people plus a specialist testing these sources. At the moment we are using it across some of our value chains and we will eventually cover the entire organization. I expect that to happen in the next 18 to 24 months.

The Australian banking landscape has just been through a revision (royal commission). It's a government led commission looking into banking practices and there were quite a few findings that came out of that. We are using the process repository to lock down and address process weaknesses. We've actually launched a multi-million dollar transformation program to control our environment. Signavio helps to accomplish this which is imperative to government compliance for us.

What I find most valuable for us is the governance of a workflow by embedding process accountability. It has always been a challenge to define who owns what and under what circumstances you can change processes. 

As we have only used the product for six months, it's too soon to tell what we'd like to see added in the future besides getting the solution fully deployed. At this point, we haven't fully explored the full functionality but it's got things like process manning capability and intelligence capability which we haven't even tapped into yet.

We've had no issues in terms of down times or anything since implementation. I suppose the lack of downtime depends on our AWS server. That's all based in Australia.

As far as scalability, I think it's a bit early for me to tell because we've just started using it. We've had no issues to date but I think as we get more involved with implementing our models, it may become a bit more of an issue. But I really don't know. 

Technical support has been pretty good. The primary support is based in Germany, but they are developing the local capability pretty quickly. A lot of support is currently local. Anything that required assistance from the German office hasn't really made much difference in service time.

We're still in hyper-care mode so support is constantly available. There have been no real issues. Migrating some models from the legacy system — that was seven years out of date —wasn't as simple as I thought it would be. It required a bit of scripting. However, that's a one-time exercise.

After we actually completed the configuration, we never had to go back to the vendor for anything. From the support perspective, everything was done. When we did have to communicate with them, it was related specifically to the old legacy system. The rest of it is pretty straight forward.

We had the ARIS solution before Signavio. The primary difference between the two is that ARIS provided an architectural academic view where Signavio is very user-friendly. Signavio got more people in the business excited about using the tool rather than just focusing on the project and involving the process professionals. We consciously targeted a user group that was organization-wide and we based our decision of tool selection on that.

The initial setup was very simple. It took us less than three weeks from signing the contract to having the first users online. We put people through training and we are onboarding users and our core value change progressively. We're only just getting to the actual the rollout at six months after completing testing.

We are working fairly closely with the vendor for integration. Right now we are only beginning to explore the capabilities for enhancing customer experience, mapping customer journey, and the mapping functionality.

In terms of just implementing it, it's very simple. My team has scaled up very quickly. We are to the point of being able to develop internal user training that I think is quite effective.

We used a vendor for the implementation. They were good and we are more than happy. The vendor spent a few weeks with us training my admin team. It hasn't been complicated at all.

As far as return on investment we've saved cost simply on the licensing. The ability to implement our future plans, which may have been hindered with other solutions, gives us a competitive advantage. In actual dollar amounts, that is impossible to value and much of the realization of the return will come in the future.

Signavio actually worked out a fair bit less expensive for us than some of the competitors. We negotiated an enterprise license for up to 30,000 users for certain components and a per-user license for other components based on our need for those. The company was very flexible in price negotiations in terms of the overall solution. We are paying in the region about eight hundred thousand dollars a year for an enterprise license.

There's nothing in addition to that unless we want additional capacity or features. 

We brought in an analyst to select tools for us to have a look at. We looked at ARIS, IBM Blueworks, and Signavio. We decided to experiment with Signavio and ARIS. Then we got business leaders to come in, have a look at the two and come up with recommendations. By those recommendations, we settled on Signavio. 

I'd give Signavio a nine out of ten at this point. I'm very happy in terms of it performing as we designed. If there are any issues, it's because we don't fully understand the functionality and the capability yet. I think the only reason I'm not giving it a 10 is that I've not had a chance to explore capability and functionality fully.

The primary use is that we, as a professional services company, are trying to enhance the project delivery cycle.

Signavio has helped us reduce the time involved in the project delivery cycle. It helps determine exactly where the bottleneck is for each cycle and how each cycle affects the other. 

Because we are a professional service organization, the main resource in our organization is our human resources. We are a client-based company. Saving time and resources helps us to deliver. We are in the process of enhancing the delivery cycle but we were facing a lot of problems because we used manual processes. After using Signavio I was able to determine where the bottleneck is, where the problem is, so moving forward I will be able to inject more resources at this bottleneck and distribute the work to other resources. It makes the process more efficient.

It's the integration that is the most valuable feature, so I can know exactly where the bottleneck is in my overall operations. It also enables me to benchmark the cycle to help me determine where the bottleneck is.

It could use a better user interface, one that is more efficient.

It is very stable.

It looks scalable but I have not reached the point where I can say if it is scalable or not. But I have been impressed while using the software.

I'm a software consultant and my company asked me to develop a cycle for the project management area. I use to use Visio, Excel, and Powerpoint - manual, basic tools. When I found that the basic tools did not cover my needs I decided to search for other tools that would help me to automate this process. I found Signavio, I registered for a free trial, and I started using the software.

This is a good way to start using the software. They gave me a free trial for one month then I asked them to give me an offer. Now we are in the process of moving forward with them. I found it easy, it helped me to define the business processes and meets my management's expectations. While I am not an expert at developing a business process cycle, when I started using the tool, it helped me convert what is fixed in my mind into a visual process.

Support is the main area I am looking for when selecting a vendor.

The initial setup was very straightforward.

ARIS was the only competitor.  I installed Signavio because there was a huge difference in the cost.

I rate it a seven out of 10. I haven't had enough time to really give it a full evaluation, but for now, I am giving it a seven because the user interface is a big issue for me. The user interface is what brings my rating down. If the user interface was more functional or more powerful, I could give the solution an eight or nine out of 10.

From my point of view, there is no best product, but there is the software that works for me, for my needs.

We use the product to access processes.

The product's most valuable feature is the transformation process.

The product's pricing could be improved.

I have been using SAP Signavio Process Manager for one year.

I rate the product's stability a ten out of ten.

I rate the product's scalability a seven out of ten. Since it's expensive, you will have to pay more if you want to scale. It best suits large companies.

I have worked with Enterprise Architecture. It works well for software projects because it has more technical and modern model-driven approaches.

The product is expensive.

I rate SAP Signavio Process Manager a nine out of ten.