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ARIS BPA Reviews

Vendor: Software AG
4.1 out of 5
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What is ARIS BPA?

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

Get the ARIS BPA Buyer's Guide and find out what your peers are saying about ARIS BPA, Camunda, Appian and more!
ARIS BPA is the #6 ranked solution in Business Process Design tools and #8 ranked solution in BPM Software. PeerSpot users give ARIS BPA an average rating of 8.2 out of 10. ARIS BPA is most commonly compared to Camunda: ARIS BPA vs Camunda. ARIS BPA is popular among the large enterprise segment, accounting for 63% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.
Buyer's Guide
ARIS BPA
September 2025
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Helped 868,787 peers since 2012

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ARIS BPA mindshare

Product category:
Business Process Design
As of October 2025, the mindshare of ARIS BPA in the Business Process Design category stands at 7.0%, down from 8.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS BPA7.0%
Visio12.5%
Camunda11.3%
Other69.2%
Business Process Design

PeerResearch reports based on ARIS BPA reviews

TypeTitleDate
CategoryBusiness Process DesignOct 4, 2025Download
ProductReviews, tips, and advice from real usersOct 4, 2025Download
ComparisonARIS BPA vs VisioOct 4, 2025Download
ComparisonARIS BPA vs CamundaOct 4, 2025Download
ComparisonARIS BPA vs BizagiOct 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
Camunda4.111.3%89%77 interviewsAdd to research
Appian4.2N/A95%63 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

ARIS BPA's notable features include comprehensive process modeling and a corporate repository for integrated business information. Its flexibility, SAP integration, process simulation, reporting, and collaboration enhance business process management. The use of EPC notation, BPMN, and UML provides detailed process documentation. It offers a web-based portal for decentralized modeling, end-to-end process visibility, robust governance, and semantic checks, aiding organizations in strategy alignment and process improvement. It's highly valued for its user-friendly interface, scalability, and impact analysis capabilities.
  • "I reviewed ARIS BPA, and I noticed it was recommended by Gartner in 2024."
  • "ARIS BPA covers many or all blueprints and functions that I need."
  • "The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable."

Room for Improvement

ARIS BPA faces challenges in pricing, user interface complexity, and integration with other tools. There is a demand for enhanced customization, documentation, and support. API access and workflow execution capabilities require improvement. Users mention a need for simplified automation and better real-time data integration. The interface is criticized for lacking intuitiveness. There is a desire for easier report generation and better onboarding processes. Process governance and stability are also frequently highlighted areas for improvement.
  • "One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable."
  • "ARIS BPA needs to be more accurate when generating documents."
  • "I find it difficult to access the database as I want with direct querying."

ROI

Users of ARIS BPA generally observe value over a period of years, which varies based on company growth and specific deployment. It enhances operational resilience, quality, and process transparency, saving development and gap analysis time while simplifying communication across functions. Its adoption contributes significantly to understanding and monitoring processes and achieves time efficiencies by reducing documentation needs and enabling rapid information extraction. Financial quantification remains challenging, yet it facilitates substantial non-financial benefits.

Pricing

ARIS BPA's pricing and licensing vary widely, with many users noting it as complex and expensive. While high, the costs are considered worthwhile if utilized fully within an organization. For large enterprises, the pricing is justified, yet may be prohibitive for smaller companies. Different licensing models exist to cater to specific needs, and users emphasize the necessity to negotiate for the best deals. The pricing details are easily accessible on ARIS's website.
  • "Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
  • "ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
  • "The product is inexpensive."

Popular Use Cases

ARIS BPA is primarily used for business process modeling, analysis, and documentation by enterprises. Organizations deploy it to design process architectures, optimize workflows, and integrate risk and compliance frameworks. Many utilize its BPMN capabilities for operational efficiency, while others leverage its flexibility for enterprise architecture initiatives. ARIS BPA is integral for documenting processes, managing IT landscapes, and capturing non-financial risks across sectors such as compliance, finance, healthcare, and telecommunications.

Service and Support

Customers find ARIS BPA's technical support responsive and helpful, with many noting rapid resolution of issues. Some suggest areas for improvement, particularly in communication and documentation. Customer service receives a mix of ratings, often praised for adaptability and problem-solving. While technical support is generally rated high, experiences with certain support centers vary, and more specialized assistance is sometimes necessary. Community platforms and partner support can enhance user experience.

Deployment

ARIS BPA's initial setup is generally considered straightforward for basic configurations, though complexity increases with advanced modules and specific requirements. Organizations find setup easier with prior installation experience and technical proficiency. Cloud deployments are quick, while on-premises installations can be more involved, especially in complex environments. Some users note the importance of pre-planning and understanding the tool's capabilities. External consultants and vendor support can be helpful for navigating setup challenges and ensuring successful customization.

Scalability

ARIS BPA is highly scalable, accommodating various business sizes from small to enterprise levels. Users report seamless scalability with cloud-based deployments and modular options. Its ability to scale gradually or extensively supports organizational growth and process expansion, though some note cost considerations. The architecture changes in versions 9 and 10 further enhance scalability, while licensing flexibility facilitates broader adoption. Many users appreciate its capacity to manage numerous employees and complex roles effectively.

Stability

ARIS BPA is largely stable. Some users mention performance issues in large environments, but in smaller settings, it remains robust. Updates in v9.x have caused minor disruptions for some, but improvements and quick support are appreciated. Network stability impacts performance, particularly with on-premises setups. Cloud-hosted versions are reported as more reliable. Occasional bugs are promptly addressed by support teams. Users report high satisfaction with its stability in various hosting environments.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our ARIS BPA Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business26
Midsize Enterprise6
Large Enterprise24
By reviewers
By visitors reading reviews
Company SizeCount
Small Business222
Midsize Enterprise177
Large Enterprise677
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Government
8%
Energy/Utilities Company
6%
Insurance Company
4%
Comms Service Provider
4%
Educational Organization
4%
Healthcare Company
3%
Construction Company
3%
Outsourcing Company
3%
Hospitality Company
3%
Transportation Company
2%
Retailer
2%
University
2%
Media Company
2%
Real Estate/Law Firm
2%
Performing Arts
1%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Non Profit
1%
Aerospace/Defense Firm
1%
Logistics Company
1%
Legal Firm
1%
Recreational Facilities/Services Company
1%
International Affairs Institute
1%
Recruiting/Hr Firm
1%

Compare ARIS BPA with alternative products

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Learn more about ARIS BPA

What makes the difference?

  • The most comprehensive platform for process excellence in the market
  • Easy to use
  • Covers business & IT architecture from all angles
  • Full flexibility and >100 diagram types
  • Customer-driven development based on best practices
  • Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

ARIS BPA was previously known as ARIS, ARIS BPM.

ARIS BPA customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Related questions

  • 36
How can I migrate process maps from iGrafx to ARIS BPA?
  • 21
ARIS, Bonita, and Bizagi -- Do you have a comparison table between them?
  • 191
Does Signavio have the ability to create a custom report for push or create a content hierarchy?
  • 12
Which is the best solution to migrate process models from ARIS BPM to Orbus iServer?
  • 9
What are the biggest differences between ARIS BPA and iServer?
  • 41
When evaluating Business Process Design, what aspect do you think is the most important to look for?
  • 83
Which tool do you recommend for business process modeling only?
  • 21
What is your favorite tool for Business Process Design?
  • 45
Which is the best and affordable business process simulation software?
  • 105
We are looking for BPM or Business Process Design software to connect the top layer of Enterprise Architecture (EA) to processes

Product Categories

Product Categories
Business Process Design
Business Process Management (BPM)

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ARIS BPA Reviews Summary
Author infoRatingReview Summary
Software Engineering & Manager at Arab Infromation Management Services4.5I am learning about ARIS BPA as a project manager to optimize sales efforts. It's valued for its business modeling capabilities, but issues exist with AI integration and high costs. Market share mainly includes Middle East government sectors.
Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt4.0I've been using ARIS BPA for over 4 years to create UML and BPMN diagrams for various clients, including government organizations. While it’s highly scalable and stable, document generation accuracy could be improved. I've also used Sparks and Visual Paradigm.
Consultant at a financial services firm with 10,001+ employees4.0I use ARIS BPA to implement company policies and legislation, leveraging its strong maintenance capabilities and impact analysis features. While its cloud deployment aids access, I find the database access challenging and the interface less user-friendly than ideal.
Director at T-Systems International GmbH3.5ARIS BPA is primarily used for customers and excels in collaboration despite a frustrating dual-interface design. While it offers great process extraction capabilities and reduces analysis time, improvements in the user interface are necessary for enhanced functionality and scalability.
Senior BPM Consultant/Solution architect at DNA Consulting4.0I found ARIS BPA valuable for documenting and analyzing processes due to its flexible reporting and unified repository. However, it lacks a robust execution module, making it unsuitable for automating workflows, but it's still quite user-friendly.
Business Process and Data Leader Fabrics Division at W.L. Gore & Associates4.0We use ARIS BPA for process modeling and storing processes, valuing its database structure for reporting across models and its integration capabilities with ServiceNow. However, its stability needs improvement as it occasionally breaks down.
Manager, ERP Deployment at Johnson Controls, Inc.4.5I found ARIS BPA to have excellent navigation, enhancing my experience with the tool. However, it would be beneficial if it included more documentation to assist users when troubleshooting. The tool is deployed on Microsoft Azure.
Technical Lead at Netways4.5We utilize ARIS BPA for document automation, benefiting from its strong reporting capabilities. However, its scripting language is challenging, and the user interface could be more intuitive and user-friendly, with better space usage and color improvements.