

ARIS BPA and SS&C Blue Prism are competing products in business process automation. SS&C Blue Prism has the upper hand due to robust features that justify the cost.
Features: ARIS BPA specializes in process mapping, comprehensive analysis tools, and offers database integration for process modeling. SS&C Blue Prism excels with advanced automation features, integration capabilities, and offers AI-powered task automation.
Room for Improvement: ARIS BPA could improve by enhancing ease of use, integrating better with non-Software AG products, and expanding customer domains beyond business and management users. SS&C Blue Prism could benefit from simplifying deployment, offering more competitive pricing, and improving user training resources to reduce complexity.
Ease of Deployment and Customer Service: ARIS BPA provides a straightforward deployment process and reliable customer support, ideal for less complex projects. SS&C Blue Prism's deployment is complex but supported by excellent customer service that addresses sophisticated needs efficiently.
Pricing and ROI: ARIS BPA is cost-effective, with reasonable setup costs and quick ROI, appealing to budget-conscious organizations. SS&C Blue Prism demands higher initial investment but offers significant ROI through powerful automation capabilities.
It saved a lot of money, with 50 to 60% of our cost saved, especially through automation.
I have more time to work on meaningful tasks since automation has been very helpful in automating repetitive and time-consuming tasks.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
They provide very detailed responses that enable us to handle any issues effectively.
The response times were slow to turn around.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
It is scalable from the solution perspective.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
I found it to be high on stability, and I would rate it at nine.
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis.
The licensing cost can be a bit expensive compared to its competitors.
Overall, my experience with pricing, setup cost, and licensing is that for large organizations and medium organizations, it is very cost-effective.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
I find the design studio, where I can build the automation, to be the most useful.
| Product | Mindshare (%) |
|---|---|
| ARIS BPA | 6.8% |
| SS&C Blue Prism | 1.2% |
| Other | 92.0% |

| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 7 |
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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