Sophos Cloud Optix pros and cons

Name: Sophos Cloud Optix
Brand: Sophos
Rating: 4.0 (5 reviews)

Vendor: Sophos

4.0 out of 5

5 reviews
100% willing to recommend

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Pros & Cons summary

Sophos Cloud Optix offers significant benefits in security, performance, cost, and time optimization with features like a unified dashboard for AWS and Azure monitoring. It enhances info audits with DLP, simplifies device management, and provides robust endpoint protection. However, setup complexity and limited AI-driven anomaly detection need improvement. Users report issues with devices reaching maximum capacity and a negative AWS experience with unclear support concerning high usage charges.

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Prominent pros & cons

PROS

DLP is a valuable feature for info audits.

The simple management of devices on the network is the most valuable feature.

Endpoint protection is another significant feature.

Provides a unified dashboard to monitor cloud assets like AWS and Azure.

Sophos Cloud Optix positively impacts security, performance, cost, and time optimization.

CONS

There are instances where devices reach maximum capacity, resulting in increased update times, especially when reconnecting to the network post-virus removal.

The setup process is somewhat complex.

Sophos should improve its AI-driven detection and anomaly detection features.

There was a negative experience related to a compromised AWS cloud, which led to high usage charges, and it was unclear if assistance was provided regarding refunds.

Sophos Cloud Optix Pros review quotes

Jean Desir

Sr Network Engineer at Raptor Trading

May 26, 2022

DLP is a valuable feature that we use a lot for info audits.

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TunjiGbola

It manager at MMA2

Jan 27, 2023

The most valuable feature of Sophos Cloud Optix is the simple way to manage my devices on the network. Additionally, it is easy to navigate and has a user-friendly interface.

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W.Quincy Bevans

Lead IT Technician at a maritime company with 501-1,000 employees

May 24, 2023

The most valuable feature for me would be the solution's endpoint protection.

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Suryakumar Selvaraj

Security Consultant at a consultancy with 11-50 employees

Feb 21, 2025

I find Cloud Optix to be a valuable solution since it provides a single, unified dashboard to monitor cloud assets, such as AWS and Azure.

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Tanzeel Iqbal

DevOps Architect at Testware ApS

Jan 12, 2026

Sophos Cloud Optix impacts us positively in many ways, particularly in security, which is an important part, and it helps us save time and in optimization for performance and cost.

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Sophos Cloud Optix Cons review quotes

Jean Desir

Sr Network Engineer at Raptor Trading

May 26, 2022

The dashboard and the process for applying policies could be more intuitive. Cloud Optix isn't that difficult once you get the hang of it, but the IT folks managing this want it to be more user-friendly.

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TunjiGbola

It manager at MMA2

Jan 27, 2023

There are times when the devices are at maximum capacity, and it takes a while before the device is updated. For example, if the device has a virus, and it's not aligned to connect to the network, even after you've scanned the device, and cleaned out the virus, once the management clears the system to allow it back on the network it takes some time. It can be frustrating when you have your line manager or in management affected trying to access the network.

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W.Quincy Bevans

Lead IT Technician at a maritime company with 501-1,000 employees

May 24, 2023

The setup was a little bit complex.

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Suryakumar Selvaraj

Security Consultant at a consultancy with 11-50 employees

Feb 21, 2025

Sophos should enhance its AI-driven detection features and anomaly detection.

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Tanzeel Iqbal

DevOps Architect at Testware ApS

Jan 12, 2026

I have not connected with Sophos Cloud Optix customer support yet, but I had a bad experience when our AWS cloud got compromised, leading to many resources being provisioned, and while Sophos Cloud Optix identified those resources, the resulting bill from AWS was quite high due to the usage charges, which I tried to investigate with the Sophos team, though I am not sure if they assisted with the refund.

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