Sophos UTM Reviews

I mainly use Sophos UTM to provide network security.

Sophos UTM's best feature is synchronized security.

Sophos UTM's internet security could be better.

I've been using Sophos UTM for three years.

I would rate Sophos UTM's stability eight out of ten.

Sophos UTM is easy to scale.

Sophos's technical support is very good and easy to connect to.

The initial setup was simple.

Sophos UTM is moderately priced, but it could be improved.

I evaluated Fortinet, but Sophos UTM is easier to manage and more efficiently priced.

I would rate Sophos UTM eight out of ten.

We primarily use the solution for the firewall and VPN.

The web filtering is great.

The initial setup has been fine. 

You can increase usage if you need to.

The VPN could be better. We need a better VPN client for the customers.

We'd like better logging. 

I've used the solution for six years.

We have about 3,000 users on the product right now. We do have plans to increase usage in the future.

Technical support has been fine. We are satisfied with the level of service we get. 

Neutral

We also use Fortinet and pfSense.

The initial setup is very simple and straightforward. It's not overly difficult or complex to set up. 

The licensing is paid on a yearly basis. You just need to pay the standard licensing fee. There are no extra costs. 

I'd rate the solution a seven out of ten. It's been okay.

We are a partner of the product.

We use it as an internet firewall, and as our web application firewall.

I don't believe it has improved our organization; I don't actually like the product because of the features it is missing.

I would like this solution to support ICAP. Also, they no longer support on-premises management, and are forcing clients to use centralized management via the cloud, which I don't agree with.

We have been using this solution for seven years.

We don't find this to be fully stable; we have had to restart the firewall on a few occasions.

The customer support is not very good. They are quite slow, and there are delays in response to an issue being raised.

Negative

The initial setup was easy.

The implementation was carried out in-house, and the deployment took around eight hours to complete.

There was an up-front charge of around $70,000, to purchase the hub and license.  Beyond the initial cost, licenses are charged for annually, but they are good value for the service we receive.

I would only recommend this product to small businesses. I would rate this solution as a seven out of ten.

Sophos UTM gives good visibility and prevention against ransomware attacks because they focus on unknown threats, so it's successful in protecting customers.

Sophos UTM's best feature is SIM in the cloud, which combines the gateway solution and endpoint solution to send telemetry data to the cloud and provides full contact visibility regarding security.

Sophos UTM's firewall is a bit weak, and some of its features lack depth compared to other products like F5.

I've been using Sophos UTM for about eight years.

Sophos UTM is quite stable.

Sophos UTM is quite simple to scale.

Sophos' technical support is good.

The initial setup takes around seven to nine days.

I would rate our ROI from Sophos UTM as three to four out of five.

Sophos UTM's pricing is on the cheaper side.

I would advise starting with the basic firewall before adding other features. I would give Sophos UTM a rating of seven out of ten.

We use this product for network security and implement using a Sophos SD-RED device. 

The solution is easy to handle and configure. 

The product also offers remote deployment capability with a Sophos SD-RED device. 

The reporting could be a lot better and technical support could be improved.

We have been using this solution for two years.

The solution is stable. 

The solution is relatively scalable, we have over 500 users in our company and use three people for maintenance. 

In our experience it has been hard to get to customer support, even premium support doesn't offer much availability.  

The initial setup is quite simple. 

The price is comparable to other products of this kind. 

We considered implementing a SonicWall product, but went with Sophos UTM because it is easier to handle and configure.  

I would rate this solution a nine out of ten. 

We are satisfied with Sophos UTM and will continue implementing it for the foreseeable future. 

I mainly use UTM for app filters.

Sophos UTM's most valuable features are profiling and its simple configuration.

There's an issue that when we deploy UTM on fiber, it automatically upgrades to the latest version without giving an option to stay on the current one.

I've been working with Sophos UTM for over four years.

UTM is stable.

UTM is scalable.

Sophos' technical support is good.

The initial setup is simple.

I would rate Sophos UTM as seven out of ten.

Sophos UTM provides security for our network here and access through a VPN connection for our remote users. It also offers the flexibility to create different tools for accessibility.

I would like to see Sophos UTM add support for all the new threat-detection technologies and the ability to respond to novel security threats that come along every day.

I'm in the process of switching every UTM device in all branches to Sophos, so I need visibility into each branch to see the activity. I need alerts for any threat that enters the network. If there is unauthorized access or some specific action that can threaten my network, I want to be notified.

We've been using Sophos UTM for the last three years.

Sophos UTM is stable so far. 

I haven't had the need to scale up Sophos UTM so far, but I believe it's scalable.

We have excellent technical support. The company that supports us is highly experienced with Sophos.

We previously had Cyberoam. After Sophos acquired Cyberoam, we purchased new Sophos hardware devices.

Sophos UTM is priced in the middle range. Okay. It's a good value and a far better price than many competing solutions.

I rate Sophos UTM seven out of 10.

We use Sophos UTM for multi-site VPN, quarantine, sandboxing, and IPF. It blocks malware and other unauthorized apps. 

I've been using Sophos UTM for more than four years.

Sophos UTM is stable and ready for customization. 

Sophos UTM is scalable. We have around 100 users, including engineers, managers, and computer scientists. We plan to increase our usage in the future. 

Sophos customer support could use some improvement. 

We were using something else, but we switched to Sophos because it's politically neutral. 

Installing Sophos UTM is straightforward. The deployment itself doesn't take long, but you have to spend some time planning and waiting for the hardware to be delivered. 

Sophos UTM should be more open-source and reduce its license cost. 

I rate Sophos UTM 10 out of 10. If you're considering Sophos UTM, I would say go for it. 

I use the solution in my home premises to protect my internal network. I am a customer of Sophos. 

Sophos has great security features and does a good job of protecting my network. The firewall feature is very, very good. 

I think the interface configuration could be improved. It's very complex for now. They need to provide more videos and have more documentation. I think that's missing at the moment. By chance, I found something on a video that wasn't in the documentation and it was a lifesaver. I upgraded my hardware from 100 megabytes to 1,000 megabytes and had many problems. I had to start from scratch and get someone to help me with it.

I've been using this solution for seven years. 

The solution is stable. 

I only use the community support.

The initial setup is very, very difficult. When I installed the new Sophos and tried to restore the backups, the restore process did not work. I tried more than 20 times, and in the end, implemented a fresh install which required a lot of work. It was too difficult. It took me a long couple of days. It's worth checking the YouTube videos, they really saved me. 

I'm using the free version. 

I rate this solution eight out of 10. 

Sophos UTM is a complete firewall we use to protect from internet threats and check traffic from our network to the internet. It's a firewall covering all layers of protection.

Sophos has some plugins that run on the cloud, but it's transparent to the end-user. For example, there is something to identify threats on an email system called SenseStorm, which is connected to the Sophos Cloud and identifies new threats then spreads the same pattern to all Sophos installations in real-time. I can say that almost 100 percent of our customer companies who have a file solution use Sophos.

The three most important features for us are web protection, web server protection, and network protection.

Sophos UTM sometimes falls short in high-availability environments. They used to launch firmware that didn't work very well in a high-availability environment. 

I've been using Sophos UTM for the last five years, but we started using Astaro Security Gateway, the predecessor to Sophos UTM, in 2002.

Sophos UTM is a strong solution. I give it a 10 out of 10 for stability.

Sophos UTM is scalable.

The initial setup is somewhat tricky. You need to understand networking concepts well, and the company must have good policies for internet access. However, it's not that complicated. I would say it's an intermediate difficulty, but I also have a lot of experience with this solution. It might be challenging for a new technician. We do all the deployment in-house, and it takes about three business days. Our team consists of two technicians and me, the manager. 

Sophos UTM isn't cheap. It's in the middle, so not the cheapest, but not the most expensive. It's average. If you buy the full suite, you don't need to pay for add-ons, but if you buy some partial products, you have to pay to deploy more features.

I rate Sophos UTM 10 out of 10. It's the most reliable solution in the firewall market. Considering the price and quality of the product, Sophos UTM is the best solution.