SOTI MobiControl Reviews

Remote Control Devices, Creation of Packages, Deployment Rules, Setting devices Timezones/policies etc.

Using SOTI Mobicontrol we have been able to install and upgrade the Mobile application on 1600+ devices in the field. This is a huge task in terms of good efficiency.

More detailed documentation is needed for the product and its features and dependencies.

Two years.

Yes, there were issues in setting up and configuring SOTI Mobicontrol at our site.

Yes, We used an older version of SOTI MobiControl v4.1 and sometimes it becomes unresponsive considering the huge number of devices. Also if the rules are applied to a larger number of devices the system becomes unstable.

Haven't tried scaling up.

Customer service is good but there is lack of technical support for older versions. For every fix that we asked, they suggested to upgrade the system to their latest version of SOTI Mobicontrol.

Average.

No.

Initial setup was complex for us as we wanted to upgrade from an older version V4.1 to Version 9 or 10 or later. We have 1600+ devices that were to be upgraded to new server and device agent. But even after multiple rounds of calls with SOTI Support they were still unable to upgrade correctly. They suggested to install a new version instead of upgrade and then move the devices. This is not an easy task and we are still on old version 4.1 of SOTI Mobicontrol.

We used In-house team to setup along with SOTI Tech Support.

No.

The product is good and is stable and I would recommend it to new customers. But you should have the correct setup and configuration of this product. If you make any mistakes during setup then it may not be easily corrected once you start managing devices in production. If you are looking for an upgrade from an older version to a new version then it can be very challenging.

We are a reseller as well as a user of this solution.

It is very reliable, and their support is excellent.

Its user interface needs to be improved.

I have been using this solution for seven years.

It is very stable and very reliable.

I would rate their support as excellent. I would rate them a ten out of ten. 

Positive

It is a matter of hours. It is done within a day, and then it is handled mostly by SOTI or the manufacturer, whatever you want to call them.

We did it ourselves. We are the integrator and the consultants in this matter, but we have our own cloud.

I would rate it an eight out of 10 because there is still some room for improvement, mainly for the user interface.

We use SOTI MobiControl for mobile device management for Android, Windows, and other platforms.

The product provides us with information about the incidents. It helped us block specific devices remotely.

The product’s features for managing Windows devices need improvement.

We have been using SOTI MobiControl for four to five months.

It is a stable product.

It is a scalable product; We have 1400 licenses for it.

We are working with VMware and Intune as well. In comparison, SOTI MobiControl has better features for identifying the devices' battery levels.

The initial setup process is simple. It involves generating a QR code as an admin and having users scan it to enroll their devices. We can manage devices through hardware control settings.

The product is less expensive than Intune.

I rate SOTI MobiControl an eight out of ten.