SOTI MobiControl Reviews

This solution is installed on all of our devices in the current work-from-home scenario.

The most valuable features are visibility and remote access.

There is a built-in antivirus, although it is not currently available for Windows.

Hopefully, the anti-virus will be available for Windows in the future.

There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them.

We are currently evaluating SOTI MobiControl as a proof of concept.

This is a pretty stable product.

The scalability is good. Everybody in our company will be using it, which is a couple of hundred people.

We have had experience with technical support and we are satisfied with it.

This is the first product of this type that we have used.

The initial setup is fairly simple. It took us about two weeks to develop a package and roll it out to a set number of devices.

We completed our deployment through an integrator.

There is a team of three of us who are responsible for maintenance.

There are no costs in addition to the standard licensing fees.

We looked at the other offerings that were on the market and chose this one for our proof of concept. We chose it because it is a standalone product and it seems better in terms of granularity. We are happy with it and plan to expand our usage.

Overall, this is a pretty good product and I like that it is standalone. When you look at other offerings from vendors such as Microsoft and Google, they are built-in. This might initially appear cheaper but they lack a little bit in terms of granularity.

I would rate this solution an eight out of ten.

1. File Sync Rules
2. Registry editor for Windows
3. Scripting
4. Remote control

Actually, that is the main support tool used in BAT by L1 to support are mobile users.
I cannot say anything about improvement cause we started to use that when we change the sales model for direct and implement mobile systems for Sales Reps. For sure it gives a very big value for our support quality.

An example lockdown menu for Motorola WM 6.5 devices:

There are a lot of things which can be done for Android devices support. There are no features now to deploy settings for already installed applications in Android's. Mobi should have also access to all of "root" user files on device which will also help which application settings deployment. For sure there should be also some features to check on all devices size of chosen file or maybe CRC sum.

I started to use MobiControl in May 2013.

Sometimes I reached problems with big file deployments. From time to time when I need to synchronize files bigger than ~100Mb and synchronization crashes in the middle it will not continue at next schedule and files will not reach device correctly. Second thing is packages deployment with included installation which is running pretty slow. Instead of that I use file sync rules and scripting which is much better.

Haven't encountered stability issues.

Not to big but when I wanted to deploy some files on couple devices which where connected to a small router they where started to disconnecting for Mobi. There was no clear requirements in the documentation about how big link capacity should be per one device.

I haven't contacted them.

Technical support in SOTI is not to advanced. They are not stubborn in problem solving. If they know something from their knowledge base they will send some explanations but if not you are staying alone with your problem.

Did not use any other MDM.

It was pretty simple.

I implemented that by my self. I did not use help of anyone.

That was not an investment at all. Just a tool to manage some mobile devices so it will be hard to calculate "return".

It is a global solution for BAT so I did not evaluate any others.

Collect your requirements before you will buy it. It is pretty expensive for MDM and you need to be sure that you will not be disappointed after attempting implementation.

• Usability of the platform
• Integration with special APIS for Android.
• Remote Control in Android +
• Scripts and Packages
• Remote view for iOs
• Adhoc Reports

• Update of the apps using silence installation
• Applying policies that makes up the productivity of the users
• Share documents
• Locate devices.

• Support for Windows Phone 8.1
• Improve time to market

3 years.

No issues encountered.

No issues encountered.

No issues encountered.

Very good.

Very Good.

No.

Through a vendor team. Very Good

The ROI is US$4 for each US$1 invested.

The original setup cost was US$3K on training, licenses and hosting.

The day to day cost its around US$2.5 per device monthly.

We evaluated, 3 years ago, Afaria, Airwatch and Soti. Soti had an excellent relation between price and quality.

Understand the devices that can support Android or Android Plus. There are devices that are present in our market but not in the North American, so the support for some Android devices sometimes are poor.

After that, the relation price - quality should be your next decision maker, including the support that the manufacturer can provide you.

To secure mobile devices.

It's simple to use.

Locking the device.

Identity integration.

I find the following features most valuable: remote control, telecom expense, scripts and packages, tracking, geofences, and reports.

The remote control, force kiosk mode, and force GPS mode have benefited the sales force. The geofence in the warehouse has also been helpful.

I recommend adding MAC administration.

I have used this solution for four years.

I have had issues with new Android devices that are not certified in our region (South America). It takes a long time to get all of the features.

I did not encounter any issues with scalability.

I would give technical support a rating of 9/10.

I used MaaS360. I switched to get better features for iOS and more stability for non-brand Android devices.

The initial setup was very easy.

I prefer the cloud option. The cloud team is always alert.

I evaluated MobileIron. I decided against it because the sales team was very slow and did not answer me.

Try the free trial. If you want total control over the device, then this solution is a good option.

We use SOTI MobiControl for mobile device management for Android, Windows, and other platforms.

The product provides us with information about the incidents. It helped us block specific devices remotely.

The product’s features for managing Windows devices need improvement.

We have been using SOTI MobiControl for four to five months.

It is a stable product.

It is a scalable product; We have 1400 licenses for it.

We are working with VMware and Intune as well. In comparison, SOTI MobiControl has better features for identifying the devices' battery levels.

The initial setup process is simple. It involves generating a QR code as an admin and having users scan it to enroll their devices. We can manage devices through hardware control settings.

The product is less expensive than Intune.

I rate SOTI MobiControl an eight out of ten.

In Hong Kong, we are the distributor for the government sector. We implement it on premise and in the cloud. 

The menu is very user-friendly. SOTI helps manage special purpose devices for security. 

The quality of the support service is poor. The headquarters are not very responsive. Additionally, the actual quality of the software has its drawbacks.

The product is stable. But, nowadays the Android and iOS upgrades are many times a month, and it appears to be a chasing game for both the EMM and the Western manufacturer. 

Our biggest user now has 6,000 customers. 

The tech support is not helpful. 

The setup was straightforward because the systems architecht is simple compared to other solutions like VMware Airwatch.

We looked at Samsung Knox and VMware Airwatch solutions.

My advice is that SOTI is not a good choice for a BYOD solution. Furthermore, the solution needs to add a software container. 

Device location and the ability to remote into the devices is the most valuable feature.

Reporting!!!

I have been using MobiControl for two years.

It could not handle any device updates sent out from vendors (Verizon, ATT, et al.).

We have not had scalability issues.

I give support 1/10.

We were using Blackberry Enterprise Server. We moved to Soti to include our radio devices which it handles well.

Since this was mostly for the radio devices, I wasn't part of that evaluation, but yes there was some evaluation of other options done.

It is good for radio devices ONLY. Do NOT consider SOTI for iPhones, Androids and other smartphones.