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it_user851040 - PeerSpot reviewer
BI Operations Support Leader at General Electric
Real User
Apr 24, 2018
Self-service; users can build their own reports based on their needs
Pros and Cons
  • "It provides business users with a tool, so they are not dependent on IT."
  • "Analysis is now more visual than in the past."
  • "It provides business users with a tool, so they are not dependent on IT."
  • "Bursting email is needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau."
  • "Bursting email is needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau."

What is our primary use case?

  • Create dashboards for different functions in the organization.
  • Used to report out information from the corporate data repository.

How has it helped my organization?

It provides business users with a tool, so they are not dependent on IT.

What is most valuable?

  • Visual analytical reporting
  • Ad hoc reporting
  • Self-service; users can build their own reports based on their needs.
  • Drag and drop to create analytical dashboards.
  • Multiple data sources connectors

What needs improvement?

Needs bursting email and export to Excel. Many users still need to download the information (to Excel) and export to an Excel macro to merge the info with some other info. 

Bursting email is also needed to deliver the reports to many people in their inboxes and this functionality is not provided by Tableau.

Buyer's Guide
Tableau Enterprise
April 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

Analysis is now more visual than in the past, which was only long operational support reports with bunches of info.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user845916 - PeerSpot reviewer
MEA Sales Director at DR at ComNavy
User
Apr 16, 2018
Makes the reporting stage simple to use
Pros and Cons
  • "The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
  • "It has made the reporting stage simple and enabled us to focus mainly on the ETL part"
  • "The most important feature is the tool is very easy to use, which makes it simple to introduce it to CxOs, and after a rapid demo they are usually impressed by the results shown because it has such a rare simplicity."
  • "It needs more ETL capabilities, to be able to address the end-to-end BI need."
  • "The ability to use it on MAC machines. As far as I know, this is not possible."
  • "It needs more ETL capabilities, to be able to address the end-to-end BI need."

What is our primary use case?

As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.

How has it helped my organization?

Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.

What is most valuable?

The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity. 

What needs improvement?

  • Needs more ETL capabilities, to be able to address the end-to-end BI need. 
  • The ability to use it on MAC machines. As far as I know, this is not possible.

For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a BI system integrator. Tableau Software is one of our partners.
PeerSpot user
Buyer's Guide
Tableau Enterprise
April 2026
Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
it_user844137 - PeerSpot reviewer
IT Manager at California Department of Corrections
Real User
Apr 15, 2018
Allows insights into business performance issues, but dashboard deployment to viewers can be prohibitively expensive
Pros and Cons
  • "It provides supporting data for critical policy and operational changes"
  • "It is easy to adapt visualizers to have interactive conversations among decision-makers."
  • "Excellent product: Great visualizers and it is easy to use, allowing insights into business performance issues and providing supporting data for critical policy and operational changes."
  • "Deployment of dashboards to viewers and unit supervisors can be prohibitively expensive."

What is our primary use case?

Business Intelligence for operational and executive dashboards. It is used to create real-time operational insights which start at the line-level staff person who manages their own productivity and performance indicators. This gets rolled up to middle and upper management and provides a full sense of operations and targeted goal achievement.

How has it helped my organization?

Excellent product: Great visualizers and it is easy to use. 

Allows insights into business performance issues, providing supporting data for critical policy and operational changes.

What is most valuable?

It is easy to adapt visualizers to have interactive conversations among decision-makers. Powerful aggregating and drill-downs are critical for effective insight discovery.

What needs improvement?

Deployment of dashboards to viewers and unit supervisors can be prohibitively expensive.

For how long have I used the solution?

One to three years.

What's my experience with pricing, setup cost, and licensing?

The cost is high.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user823482 - PeerSpot reviewer
Analysis Manager at a educational organization with 51-200 employees
Real User
Feb 28, 2018
It gives us a new dimension to the way that we analyse our data
Pros and Cons
  • "It gives us a new dimension to the way that we analyse our data."
  • "The use of a storyboard helps the flow of the data visualisation."
  • "Our clients are so happy with the new visualisation tools."
  • "If they could add global filters in the stories, more chart types, and default colours, it would help."
  • "If they could add global filters in the stories, more chart types, and default colours, it would help."

What is our primary use case?

I use Tableau Desktop and Server 10.4 for data visualization to measure business targets and performance, it helps the business identify strategies and solutions to meet objectives.

How has it helped my organization?

Our clients are so happy with the new visualisation tools. It has answered most of their questions on how to measure and improve their business performance. 

It gives us a new dimension to the way that we analyse our data.

What is most valuable?

  • Parameters
  • Calculations
  • Dynamic filters
  • LOD
  • The ability to use multiple data sources. 

The use of a storyboard helps the flow of the data visualisation.

What needs improvement?

If they could add global filters in the stories, more chart types, and default colours, it would help.    

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager at a tech services company with 11-50 employees
Real User
Feb 25, 2018
Better interaction and less time spent with end users
Pros and Cons
  • "Gradual scalability from simple to complex situations"
  • "Better interaction and less time spent with end users."
  • "Enhanced application development Less time spent with end users Better interaction with end users Better application quality"
  • "Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc."
  • "Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc."

What is our primary use case?

As a consultant and solutions developer for an integrator company, I use Tableau for the construction of Control Dashboards and BI applications.  

How has it helped my organization?

  • Enhanced application development
  • Less time spent with end users
  • Better interaction with end users
  • Better application quality

What is most valuable?

  • Easy of use
  • Easy to learn
  • Gradual scalability from simple to complex situations
  • Wide integration with BI industry

What needs improvement?

Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer802428 - PeerSpot reviewer
Senior BI Developer at a tech vendor with 11-50 employees
Real User
Jan 17, 2018
The product has comprehensive, insightful charts, which allow you to build stunning dashboards
Pros and Cons
  • "Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making."
  • "Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making."
  • "Include forecasting on table calculation fields."
  • "Include forecasting on table calculation fields."

What is our primary use case?

Tableau works for a diverse range of industries and use cases. I have work with Tableau for big organizations and big governmental entities as well.

How has it helped my organization?

Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making.

What is most valuable?

  • Ease of use
  • Maps
  • Filters
  • Drag and drop functionality
  • Dates
  • Undo button
  • Wide-range of data connectors

What needs improvement?

  • Scripting just as loops would be great. 
  • Forecasting on table calculation fields.

For how long have I used the solution?

Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user521664 - PeerSpot reviewer
Project Manager
Vendor
Nov 22, 2017
Easy to use, very stable
Pros and Cons
  • "Tableau's very stable."
  • "We only use it for the financial side of the company; we don't use it on other projects, for example, the production side or the IT of the company, so we have a lack of users and we don't have a whole view of the business."

What is most valuable?

  • Easier to use

What needs improvement?

  • Consultant engagement
  • Margin analysis 
  • Project break-even point (analysis of the project)
  • SLE of projects

What do I think about the stability of the solution?

Tableau's very stable.

What do I think about the scalability of the solution?

So far, so good.

How is customer service and technical support?

There are two faces of Tableau. One face is Tableau partners. They are very few, and Tableau was only a subsidiary with no support and no representative in Brazil. Now they are represented. 

Really, there aren't many problems with Tableau.

Which other solutions did I evaluate?

ClickView. ClickView seemed easy to use, very simple, but it could not support the whole company. It couldn't be scaled.

We looked at Oracle BI. It seems that it's very easy to use, very competitive against Tableau, and it's a little bit cheaper. It seems that we have a competitive advantage going with Oracle. 

Oracle in the past had OBIEE that was hard to use, very expensive, and modeling was hard. Changing the modeling was difficult. We decided not to go with Oracle at that time. Now it's cloud-based, the TCO is very cheap. But we had already gone with Tableau.

What other advice do I have?

We only it for the financial side of the company. We don't use it on other projects, for example, the production side, the IT of the company. Only for financial. I would say that the result is we have a lack of users, it's only part of company; we don't have a whole view of the business.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer601230 - PeerSpot reviewer
Business Intelligence Manager at a computer software company with 51-200 employees
Real User
Aug 30, 2017
Combines and visualizes data from many entry points and provides users with a single source of consistent and reliable information
Pros and Cons
  • "Tableau has allowed us to combine and visualize data from many entry points and provide users with a single source of consistent and reliable information."
  • "While noted that the product is specifically designed for visualization, it would be the perfect tool if it had more ETL features."

What is most valuable?

The most valuable features are:

  • Ease of setup
  • Ability to create visualizations
  • Level of interaction.

The users required no training after visualizations have been presented to them.

How has it helped my organization?

There are some areas where finding answers required asking specific individuals and searching through many emails. Tableau has allowed us to combine and visualize data from many entry points and provide users with a single source of consistent and reliable information.

What needs improvement?

While noted that the product is specifically designed for visualization, it would be the perfect tool if it had more ETL features.

For how long have I used the solution?

My company has been researching a BI tool for the past year. We came across Tableau and have been using the public version for approximately six months.

What do I think about the stability of the solution?

There have not been any areas of instability, thus far. The identified areas were a result of a lack of knowledge.

What do I think about the scalability of the solution?

Based on the analysis currently being done, the public version is sufficiently meeting our needs.

How are customer service and technical support?

Technical support has been awesome. We met a partner based in Trinidad and they have been providing us with assistance as we need it.

Which solution did I use previously and why did I switch?

This is our first visualization solution being used. Attempts were made on another platform, but setup and use of tool were a huge challenge for the team.

How was the initial setup?

The initial setup was very straightforward. The team was able to follow the videos posted on the Tableau website and required no technical assistance from the Tableau team.

What's my experience with pricing, setup cost, and licensing?

I am quite pleased that Tableau has now revised their pricing and licensing. The initial model was quite expensive but the current model allows you to scale up as you need to and it is far more attractive. The ability to license on a per user per month basis is now very affordable.

Which other solutions did I evaluate?

The team looked at Pentaho, Microsoft Power BI, and IBM Cognos. The members of the team who were exposed to aspects of the evaluation were far more receptive to Tableau than the others.

What other advice do I have?

It is very important to do an evaluation of your users who will be interacting with the tool. Their technical abilities will determine if a cumbersome tool is suitable for them. Secondly, if you do not have the technical expertise to administer a product, then it may not be the solution for you. Some of the other tools require a high dependence on the vendor for administrative purposes.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.