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it_user845916 - PeerSpot reviewer
MEA Sales Director at DR
User
Apr 16, 2018
Makes the reporting stage simple to use
Pros and Cons
  • "The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity."
  • "It has made the reporting stage simple and enabled us to focus mainly on the ETL part"
  • "It needs more ETL capabilities, to be able to address the end-to-end BI need."
  • "The ability to use it on MAC machines. As far as I know, this is not possible."

What is our primary use case?

As a BI system integrator. we design performance solutions for different industries. We do use different tools in our solutions, and Tableau software is one of the our partners. One of the solutions we developed for a telecom client was a performance management tool. The solution used reporting dashboards based on network performance KPIs.

How has it helped my organization?

Using Tableau, it has made the reporting stage simple and enabled us to focus mainly on the ETL part.

What is most valuable?

The most important feature is the tool is very easy to use. This makes it simple to introduce it to CxOs. After a rapid demo, they are usual impressed by the results shown, because it has such a rare simplicity. 

What needs improvement?

  • Needs more ETL capabilities, to be able to address the end-to-end BI need. 
  • The ability to use it on MAC machines. As far as I know, this is not possible.
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Tableau Enterprise
January 2026
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For how long have I used the solution?

One to three years.
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a BI system integrator. Tableau Software is one of our partners.
PeerSpot user
it_user844137 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees
Real User
Apr 15, 2018
Allows insights into business performance issues, but dashboard deployment to viewers can be prohibitively expensive
Pros and Cons
  • "It provides supporting data for critical policy and operational changes"
  • "It is easy to adapt visualizers to have interactive conversations among decision-makers."

    What is our primary use case?

    Business Intelligence for operational and executive dashboards. It is used to create real-time operational insights which start at the line-level staff person who manages their own productivity and performance indicators. This gets rolled up to middle and upper management and provides a full sense of operations and targeted goal achievement.

    How has it helped my organization?

    Excellent product: Great visualizers and it is easy to use. 

    Allows insights into business performance issues, providing supporting data for critical policy and operational changes.

    What is most valuable?

    It is easy to adapt visualizers to have interactive conversations among decision-makers. Powerful aggregating and drill-downs are critical for effective insight discovery.

    What needs improvement?

    Deployment of dashboards to viewers and unit supervisors can be prohibitively expensive.

    For how long have I used the solution?

    One to three years.

    What's my experience with pricing, setup cost, and licensing?

    The cost is high.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Tableau Enterprise
    January 2026
    Learn what your peers think about Tableau Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,114 professionals have used our research since 2012.
    it_user823482 - PeerSpot reviewer
    Analysis Manager at a educational organization with 51-200 employees
    Real User
    Feb 28, 2018
    It gives us a new dimension to the way that we analyse our data
    Pros and Cons
    • "It gives us a new dimension to the way that we analyse our data."
    • "The use of a storyboard helps the flow of the data visualisation."
    • "If they could add global filters in the stories, more chart types, and default colours, it would help."

    What is our primary use case?

    I use Tableau Desktop and Server 10.4 for data visualization to measure business targets and performance, it helps the business identify strategies and solutions to meet objectives.

    How has it helped my organization?

    Our clients are so happy with the new visualisation tools. It has answered most of their questions on how to measure and improve their business performance. 

    It gives us a new dimension to the way that we analyse our data.

    What is most valuable?

    • Parameters
    • Calculations
    • Dynamic filters
    • LOD
    • The ability to use multiple data sources. 

    The use of a storyboard helps the flow of the data visualisation.

    What needs improvement?

    If they could add global filters in the stories, more chart types, and default colours, it would help.    

    For how long have I used the solution?

    One to three years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Manager at a tech services company with 11-50 employees
    Real User
    Feb 25, 2018
    Better interaction and less time spent with end users
    Pros and Cons
    • "Gradual scalability from simple to complex situations"
    • "Better interaction and less time spent with end users."
    • "Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc."

    What is our primary use case?

    As a consultant and solutions developer for an integrator company, I use Tableau for the construction of Control Dashboards and BI applications.  

    How has it helped my organization?

    • Enhanced application development
    • Less time spent with end users
    • Better interaction with end users
    • Better application quality

    What is most valuable?

    • Easy of use
    • Easy to learn
    • Gradual scalability from simple to complex situations
    • Wide integration with BI industry

    What needs improvement?

    Provide additional enhancements in any business process: Operations, Marketing and Sales, Finance, Human Resources, Logistics, etc.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer802428 - PeerSpot reviewer
    Senior BI Developer at a tech vendor with 11-50 employees
    Real User
    Jan 17, 2018
    The product has comprehensive, insightful charts, which allow you to build stunning dashboards
    Pros and Cons
    • "Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making."
    • "Include forecasting on table calculation fields."

    What is our primary use case?

    Tableau works for a diverse range of industries and use cases. I have work with Tableau for big organizations and big governmental entities as well.

    How has it helped my organization?

    Tableau has comprehensive, insightful charts, which allow you to build stunning dashboards and enrich your support decision-making.

    What is most valuable?

    • Ease of use
    • Maps
    • Filters
    • Drag and drop functionality
    • Dates
    • Undo button
    • Wide-range of data connectors

    What needs improvement?

    • Scripting just as loops would be great. 
    • Forecasting on table calculation fields.

    For how long have I used the solution?

    Less than one year.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user521664 - PeerSpot reviewer
    Project Manager
    Vendor
    Nov 22, 2017
    Easy to use, very stable

    What is most valuable?

    • Easier to use

    What needs improvement?

    • Consultant engagement
    • Margin analysis 
    • Project break-even point (analysis of the project)
    • SLE of projects

    What do I think about the stability of the solution?

    Tableau's very stable.

    What do I think about the scalability of the solution?

    So far, so good.

    How is customer service and technical support?

    There are two faces of Tableau. One face is Tableau partners. They are very few, and Tableau was only a subsidiary with no support and no representative in Brazil. Now they are represented. 

    Really, there aren't many problems with Tableau.

    Which other solutions did I evaluate?

    ClickView. ClickView seemed easy to use, very simple, but it could not support the whole company. It couldn't be scaled.

    We looked at Oracle BI. It seems that it's very easy to use, very competitive against Tableau, and it's a little bit cheaper. It seems that we have a competitive advantage going with Oracle. 

    Oracle in the past had OBIEE that was hard to use, very expensive, and modeling was hard. Changing the modeling was difficult. We decided not to go with Oracle at that time. Now it's cloud-based, the TCO is very cheap. But we had already gone with Tableau.

    What other advice do I have?

    We only it for the financial side of the company. We don't use it on other projects, for example, the production side, the IT of the company. Only for financial. I would say that the result is we have a lack of users, it's only part of company; we don't have a whole view of the business.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer601230 - PeerSpot reviewer
    Business Intelligence Manager at a computer software company with 51-200 employees
    Real User
    Aug 30, 2017
    Combines and visualizes data from many entry points and provides users with a single source of consistent and reliable information

    What is most valuable?

    The most valuable features are:

    • Ease of setup
    • Ability to create visualizations
    • Level of interaction.

    The users required no training after visualizations have been presented to them.

    How has it helped my organization?

    There are some areas where finding answers required asking specific individuals and searching through many emails. Tableau has allowed us to combine and visualize data from many entry points and provide users with a single source of consistent and reliable information.

    What needs improvement?

    While noted that the product is specifically designed for visualization, it would be the perfect tool if it had more ETL features.

    For how long have I used the solution?

    My company has been researching a BI tool for the past year. We came across Tableau and have been using the public version for approximately six months.

    What do I think about the stability of the solution?

    There have not been any areas of instability, thus far. The identified areas were a result of a lack of knowledge.

    What do I think about the scalability of the solution?

    Based on the analysis currently being done, the public version is sufficiently meeting our needs.

    How are customer service and technical support?

    Technical support has been awesome. We met a partner based in Trinidad and they have been providing us with assistance as we need it.

    Which solution did I use previously and why did I switch?

    This is our first visualization solution being used. Attempts were made on another platform, but setup and use of tool were a huge challenge for the team.

    How was the initial setup?

    The initial setup was very straightforward. The team was able to follow the videos posted on the Tableau website and required no technical assistance from the Tableau team.

    What's my experience with pricing, setup cost, and licensing?

    I am quite pleased that Tableau has now revised their pricing and licensing. The initial model was quite expensive but the current model allows you to scale up as you need to and it is far more attractive. The ability to license on a per user per month basis is now very affordable.

    Which other solutions did I evaluate?

    The team looked at Pentaho, Microsoft Power BI, and IBM Cognos. The members of the team who were exposed to aspects of the evaluation were far more receptive to Tableau than the others.

    What other advice do I have?

    It is very important to do an evaluation of your users who will be interacting with the tool. Their technical abilities will determine if a cumbersome tool is suitable for them. Secondly, if you do not have the technical expertise to administer a product, then it may not be the solution for you. Some of the other tools require a high dependence on the vendor for administrative purposes.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user251337 - PeerSpot reviewer
    DHS HQ at a government with 10,001+ employees
    Vendor
    Aug 23, 2017
    Good for quick visualization and being able to quickly consume unstructured data, but not so great when it comes to data exchange/integration and data mining
    Pros and Cons
    • "It’s good for quick visualization and being able to quickly consume unstructured data to play around with."
    • "It is not so great when it comes to data exchange/integration, data mining, etc."

    What is most valuable?

    It’s good for quick visualization and being able to quickly consume unstructured data to play around with. This is good way to show a demonstration/prototypes of dashboards and scenarios for design discussions on reporting requirements or to show what the data is telling us when it comes to features of data integration, OLAP services, data mining and extract, transform, and load (ETL) capabilities.

    How has it helped my organization?

    Good for adhoc visualization of an unstructured dataset which comes from other sources outside of source systems that you can overlay on top of the structured data and you have to get a quick visualization dashboard prototype going. It helps with the Agile design build and can be used in our current operations analytics work to overlay multitude of data sources that we know of. Can always work offline, which is nice. It’s good for organizations with very limited staff to do quick report builds and dashboards that can be put on our SharePoint site for sharing or on reports when responding to data caps. I use it a lot for design discussions so I can communicate the gaps in data sources for data exchanges or to generate a storyboard prototype of how the data is to be used in visualization but where we need to have data exchange/ETLs on.

    What needs improvement?

    It is good for its use if ad hoc, offline, or needed for quick turnaround on reports/dashboards. It is not so great when it comes to data exchange/integration, data mining, etc. I rely on what’s available in current versions to see what APIs and plugins that I can use and they have Open Source on GitHub is a plus to share things to re-use.

    Room for improvement is more on data integration features that are agnostic to any solution platform but can be plug and play to be able to reuse what was built out Tableau in any other platform of work.

    For how long have I used the solution?

    Over five years, and the past three more for integrating the use of a similar family of tools where Tableau is one of a few options in our environment, where these services are considered for quick-hit items as needed, given time, dollars, and analyst skills.

    What do I think about the stability of the solution?

    No.

    What do I think about the scalability of the solution?

    Yes, see other answers. Scalability per user defined elements are okay but not so much for enterprise wide reuse. Per license cost can have some work done to it to make it more affordable on the recurring maintenance end of things. I would like to see more subscription based models.

    How are customer service and technical support?

    I don’t have to use it much since I can get much of this through current site materials and social media blogs/videos.

    Which solution did I use previously and why did I switch?

    I didn’t switch. It was just a matter of seeing where Tableau makes sense as a service to use in our environment, which is for the simpler, not so complex, but quick turnaround. Worked with other technology stacks that are similar, like Information Builders, SAP, Microsoft, Oracle, SAS, MicroStrategy, IBM, Salesforce, Qlik, etc. I find Tableau the easiest on visualization and its license model straightforward. But when it comes to scaling to other interoperation work, not so great on the wizard template, to do data mining/exchange. It doesn’t have that robust analytics and intelligence self-learning feature that comes with other tools.

    How was the initial setup?

    It’s straightforward, like any typical software. You have just got to understand what the various versions of API and plugins and what they can do. Though I have noticed that there were situations where it was said it was able to do things, but not until a later version. It needs better communication on that front.

    What's my experience with pricing, setup cost, and licensing?

    License small scale and run with it to get a business case going on its use. Give the licenses only to those analysts you want to do quick turnaround visualizations and those that know the data sources/data (those that don’t will just have access to tool and that compounds a problem with giving you something nice to look at but no meaning behind it, which I wouldn’t recommend). Look to existing platforms of one’s current BI environment and see if you can have a server license which can reduce the per user licenses.

    I wish there was more of a subscription model with the pricing when it comes to Tableau, so you can get all the latest version upgrades/features if you pay monthly/annually, rather than buy straight up licenses that you lock to a baseline version and have to pay for upgrades later on. It limits how many users you can get on the thing, and it's not like you will use it all the time.

    Which other solutions did I evaluate?

    Yes, we did an alternatives analysis of all the product line options against our criteria of need in our environment, where recurring cost, time to implement, and other interoperation, security, platform scalability, architecture, etc. factors play a role. The majority were mentioned above.

    What other advice do I have?

    We always have the latest versions of Tableau (part of the package deal), so we can have the latest in APIs and integration hooks and plugins needed across our platforms of OBIEE, SQL, etc.

    Tableau is good for quick visualization once you have the data, but not such a great interoperable tool or getting to multiple sources without a lot of work and know-how. Good for pulling in unstructured data and doing quick reports/prototypes. Does require some stronger business analytical skills rather than your novice user (and technical with regards to use of API and plugins).

    If new to the analytics/BI market, use it, as it's good for getting you jumpstarted to understanding your data/data sources and to envision what you can use the data for. It's a good starting tool for that. If more advanced or need it for interoperation, I suggest looking to see how it fits with your current environment and determine where best to use it as it shouldn’t be your only option as the features are not robust enough to scale for everything.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Tableau Enterprise Report and get advice and tips from experienced pros sharing their opinions.