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Olive Kusumbara - PeerSpot reviewer
Consultant at a tech services company with 1,001-5,000 employees
MSP
Top 5
Feb 9, 2023
Good for small teams and has an effortless setup
Pros and Cons
  • "Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations."
  • "The mobile version of Trello can be improved upon."

What is our primary use case?

Our teams use it to overview operations and pre-sales activity. For project management, different teams utilised the project tracking features, such as to-do lists, the backlog and follow-up actions. Personally, I have used Trello to organise, plan and streamline operations activities such as checklists on to-do lists and previous activities for reporting. The planning activities on Trello include, what to do today, the progress status, and the follow-up action afterward with minimal tracking activities.

Due to the tiered pricing, we have yet to use Trello at maximum capacity.

How has it helped my organization?

Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations.

What is most valuable?

The most valuable feature of Trello is the ability to virtually execute the Kanban methods of visualizing workflows, which is extremely beneficial. I also like the tracking activities. You can see who's doing what and when they started. We can also use the Voting Power-Ups feature for polling functions.

What needs improvement?

In terms of improvement, the mobile app could be better. When I last used Trello, the mobile app is an HTML5 version. It's not really native to mobile apps, so this feature isn't really integrated as much as it is when we use it on the web.

Another way Trello could be improved would be with better integrations with other tools like Teams and different calendars. I don't know if they charge extra for a calendar feature but it should be included.

We would need to use a separate calendar to set reminders for the week. Ultimately, we don't always track our activities through Trello. We use other resources like our email. It is important for there to be better integration between Trello, email and our calendar.

Buyer's Guide
Trello
January 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.

For how long have I used the solution?

I used Trello for three years until February 2022.

What do I think about the stability of the solution?

Trello is a very stable solution. We never had any issues while using it. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, Trello is a good solution for small teams. I would rate the scalability for a small team an eight or nine out of ten. We have three teams, the first and second teams of 10 members and the third one of seven members. Since Trello was limited to 10 boards, it was sufficient for small teams. However, if you have large groups with 10 to 20 members, Trello's 10-board cap can cause a bit of an issue.

With the increasing size of our team, we had to make a tough call and part ways with Trello. Although it was helpful while under license limits, opting for free versions instead has been inescapable due to resource constraints. If you have more than 20 people, you will need to upgrade it.

How are customer service and support?

I have never contacted the Atlassian vendor support team or the Atlassian Technical support team.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Microsoft Visio but switched to Trello.

How was the initial setup?

The initial setup for Trello was very simple.

What about the implementation team?

We implemented it with our in-house team. 

What's my experience with pricing, setup cost, and licensing?

I would give pricing a three on a scale of 0 to 10, where 10 is for the lowest price and 0 is for the highest. The basic paid version is pretty expensive and I will most likely not use it for that price.

Which other solutions did I evaluate?

Our project management system has evolved over time. Initially, we used Spreadsheets and Jira but have since moved on from Microsoft Projects as our primary tool. 

Asana is also very good. It is comparable to Trello, but Trello has more advantages in terms of pricing for both the website and mobile apps. We dropped Asana because of the user interface.

What other advice do I have?

Due to the tiered pricing, we have yet to use Trello at maximum capacity. Therefore, I can not make additional remarks.

I would rate Trello an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anan Ff - PeerSpot reviewer
Senior System Engineer at a tech services company with 501-1,000 employees
Real User
Top 5
Feb 29, 2024
Helps eliminate silos, and reduce our on-premises infrastructure, but it is not stable
Pros and Cons
  • "While Nasuni has a learning curve, it becomes user-friendly once mastered."
  • "The documentation is not readily accessible. It is difficult to connect with technical support. Additionally, their knowledge base seems limited."

What is our primary use case?

We migrated data from a NetApp storage system to a Nasuni cloud storage solution.

While we primarily used AWS for our Nasuni storage, we migrated a portion of it to GCP due to cost concerns.

How has it helped my organization?

Nasuni eliminates the need for multiple data silos and toolsets by providing a single, unified global file system. This is particularly beneficial for us as the Global File System allows seamless access for our numerous global customers.

With Nasuni, we can dynamically provision file storage capacity wherever needed, eliminating the need to predict future project requirements. This on-demand scalability is invaluable for managing unpredictable storage demands.

Nasuni Access Anywhere worked well.

Nasuni helped minimize our on-premises infrastructure.

What needs improvement?

We encountered difficulties establishing a stable connection between Nasuni and our network. Additionally, we experienced a lack of adequate communication and support from the Nasuni storage team.

The documentation is not readily accessible.

It is difficult to connect with technical support. Additionally, their knowledge base seems limited.

Managing Nasuni can be challenging due to the lack of comprehensive training and support compared to other solutions available.

The implementation of Nasuni increased our workload, as we assumed responsibility for its administration and maintenance.

My experience with the cloud migration was positive. It helped to improve my work by making it more efficient and accessible, which has increased its usefulness for me.

I would like to integrate directly with AWS, eliminating the need for multiple Nasuni boxes.

For how long have I used the solution?

I have been using Nasuni for one year.

What do I think about the stability of the solution?

I would rate the stability of Nasuni a five out of ten.

How are customer service and support?

We experienced significant difficulty contacting Nasuni's technical support team. Availability was limited, and when we did reach them, escalation of the issue was consistently required. This process was frustrating and time-consuming.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, we used NetApp and Doubletake for various migration projects. Their support was much better than Nasuni's.

How was the initial setup?

Initially, the implementation was complex due to limited support, our unfamiliarity with Nasuni, and the migration to AWS. As we gained experience, the process became smoother. The deployment took one year to complete and involved 18 people migrating 28 terabytes of data.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Nasuni a five out of ten.

We had 18 people using Nasuni.

While Nasuni has a learning curve, it becomes user-friendly once mastered.

To gain the most from Nasuni, I learned the importance of utilizing the knowledge transfer resources and familiarizing myself with the system through the initial prechecks before contacting their support team.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trello
January 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Grigoriy Kneller - PeerSpot reviewer
General Manager at a insurance company with 1,001-5,000 employees
Real User
Top 20
Nov 20, 2023
Its simplicity is quite valuable, particularly its versatile use for organizing tasks, planning events, or even managing personal projects
Pros and Cons
  • "I appreciate the ease of creating boards and the flexibility it offers."
  • "In terms of improvements, adding more artificial intelligence and making it more user-friendly in terms of design could be beneficial."

What is our primary use case?

It's essentially a virtual board that allows you to easily plan various tasks, projects, and events.

What is most valuable?

I find its simplicity quite valuable, particularly its versatile use for organizing tasks, planning events, or even managing personal projects like writing. While I haven't explored all its features, I appreciate the ease of creating boards and the flexibility it offers.

What needs improvement?

In terms of improvements, adding more artificial intelligence and making it more user-friendly in terms of design could be beneficial. However, given its user-friendly nature, there's not much to criticize.

For how long have I used the solution?

I've used Trello in a private capacity, mainly for personal organization or small team planning for the past few months.

What do I think about the scalability of the solution?

Its scalability suits small to medium business needs. It's not for large enterprises or massive projects.

How are customer service and support?

As for support, I haven't directly interacted with it, so I can't judge the assistance provided.

Which solution did I use previously and why did I switch?

I had previously used Jira but found Trello to be more flexible and user-friendly. While I've not evaluated other options, I would recommend it for both personal and team-oriented tasks or projects, given its ease of use and adaptability.

How was the initial setup?

Trello's initial setup is almost effortless, much like registering for an email account.

What's my experience with pricing, setup cost, and licensing?

It is free.

What other advice do I have?

Regarding features, it could benefit from better integration with other platforms, though it's not a critical need for me. Customization-wise, it's quite configurable, and it's not too demanding in terms of usage or customization. Overall, I'd rate it an eight. To improve it further, enabling a more significant scale for larger teams or enterprise-level use could be beneficial, but given its design and structure, this might be challenging to implement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ipsita Seth - PeerSpot reviewer
Project Manager at a tech vendor with 5,001-10,000 employees
Real User
Top 10
Nov 4, 2023
An excellent free solution for project tracking, especially for smaller teams
Pros and Cons
  • "Trello is not as complex as most of the other products are."
  • "Trello does not provide you with as many functionalities as Jira and various third-party integrations provided by these different platforms."

What is our primary use case?

We used the solution to track a few of the project items that were there for our business master project.

What is most valuable?

Trello's tracking features are nice, and it's a free resource, which makes the solution accessible. Trello is not as complex as most of the other products are. It's very straightforward because you can have a very small project and have to-do's associated with it, so you can work with it. It is an easy-to-use tracking tool.

What needs improvement?

Trello does not provide you with as many functionalities as Jira and various third-party integrations provided by these different platforms.

Moreover, assigning things to people is a little difficult, it doesn't make sense. It would be better if it were easier to assign within a team and if they get notifications immediately via an app such as Slack, for example, if Trello could be integrated. However, there may be integrations available that we did not explore. When we used the solution, it was difficult for us to manage through emails, and most tasks were missed out on because they were not getting tracked properly or people were not getting notified.

The solution also gets a little complex with the way assignments and the tagging of certain tasks could be.

For how long have I used the solution?

We used the solution for five months.

What do I think about the stability of the solution?

I did not face any issues with Trello. I recently saw some updates to the solution after using it again after seven or eight years. I could see that it improved quite a lot.

What do I think about the scalability of the solution?

Trello could be more scalable. Our focus was quite restricted and limited, so we might not have explored all the options and features available.

We had six members using a Trello board, but we could extend to 100 users on the same board.

How was the initial setup?

The initial setup is very straightforward. You just log in on a browser and directly work with it.

People aren't required to set up the solution. You log into the solution, take a new blank project charter or whatever you're trying to create, and then you can categorize your list of tasks. Trello is very simplistic.

The solution does not require maintenance since it is just a web page.

What's my experience with pricing, setup cost, and licensing?

Trello was free when we used it, but if we wanted many people looped in, we did need to pay a fee.

What other advice do I have?

I have not used similar solutions to Trello because when working with a corporation, you would have a dashboard or a project management solution. I don't think Trello has been used in companies or corporations because I doubt it can handle that complexity now. Maybe it will later.

Even though Trello is a simplistic tool, it serves as a good tracking board for projects where you have daily standards or meetings. If companies do not want to invest heavily in project tools, Trello is a good alternative. A small startup could utilize it. If it's a smaller team and a small project without any resource management, Trello could be used. But in bigger projects where we have many things tied up, like cost, resources, and certain modules, it might be a little difficult to use Trello because it's quite simplistic.

I rate Trello a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JananiLiyanage - PeerSpot reviewer
Enterprise Agile Coach at a training & coaching company with self employed
Real User
Jul 23, 2023
Provides good visualization and greater transparency
Pros and Cons
  • "The initial setup is easy."
  • "Sometimes, I find it challenging to manage the checklists."

What is our primary use case?

I use Trello for small teams. It's my day-to-day work, and it's for small teams.

So I have a small team of five members. So we have a backlog for my team. I use it for that. And when I do trainings, I use the training backlog as part of Trello. And when I offer coaching, I use Trello for goal setting and helping them to focus on the goals, and visualize the goals and those scenarios.

What is most valuable?

One of the most valuable features is visualization. It really helps every one to get transparency in when and what is happening because you see the same lane. It's pretty helpful. 

Another important feature is that it is easier to allocate people because we have the labels, and we can assign people. So those are the things that I find interesting. 

What needs improvement?

n Trello, there's one aspect that could be enhanced. Sometimes, I find it challenging to manage the checklists. Specifically, I'd like to have the ability to track the checklist as a separate entity. Let me explain. When I have a detailed checklist for a task, like organizing an event with items such as "Talk to the hotel" and "Get details," it would be helpful if I could convert this checklist into a new card while retaining all the same content, labels, and other details. Currently, if I convert it into a new card, I have to manually update everything, which can be time-consuming. Improving this aspect of the checklist feature would be beneficial.

There's another thing that comes to mind. Sometimes, I use PowerApp to supplement Trello because I find that some of the basic features in Trello might not fully meet my needs. PowerApp helps me accomplish specific tasks and allows me to do things in a way that I couldn't solely achieve using Trello. 

For how long have I used the solution?

I have been using Trello for maybe the last five years. I did an upgrade, but I'm not sure if I'm using the latest version.

What do I think about the stability of the solution?

I haven't found any challenges in that. Trello has been stable in my experience.

What do I think about the scalability of the solution?

I think when you have bigger teams and also, like, a proper backlog, for example, in an infrastructure team, maybe I feel that Jira is better suited. But for a small team, Trello is fair.

How was the initial setup?

The initial setup is easy. There is no maintenance required. 

What's my experience with pricing, setup cost, and licensing?

I have seen the paid version, but currently, I'm not using it. Some time ago, when I wanted to use more power apps, I considered the paid version for a while, but right now, I'm using the free version.

Which other solutions did I evaluate?

In my experience, coming from software development and event management, I prefer Jira for software development because of its proper use of storage, and Confluence integration adds to its benefits. So for software development, Jira is a better fit. However, in my company's events-based workshops, I find Trello more suitable. I don't need all the extensive features of Jira for that. Simplicity matters for my company. But when it comes to software product development, Jira proves to be more helpful.

What other advice do I have?

I would always recommend Trello when it comes to small team collaboration, especially for those looking for transparency and tracking progress. Trello is a great choice. However, if it's a big team working on software development, I believe Jira would be a better fit. So, it depends on the specific needs of the team.

One is the worst, and ten is the best. I would say it's an eight. Overall, it's been a good experience with Trello.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Farhan_Ali - PeerSpot reviewer
Senior Software Engineer & Team Lead at a comms service provider with 201-500 employees
Real User
Leaderboard
Dec 25, 2022
Easy to use, great price point, giving you peace of mind
Pros and Cons
  • "I really enjoy the drag-and-drop feature."
  • "I would appreciate seeing how much time spend on each specific ticket."

What is our primary use case?

The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.

What is most valuable?

I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.

What needs improvement?

I would appreciate seeing how much time spend on each specific ticket.

For how long have I used the solution?

I have been working with Trello for the past ten to eleven months.

What do I think about the stability of the solution?

Stability is not an issue with Trello and you can have peace of mind when using the solution.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source option.

What other advice do I have?

I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Priya Batish - PeerSpot reviewer
Group Manager at a tech services company with 10,001+ employees
Real User
Sep 9, 2022
Modern and nimble with a nice interface
Pros and Cons
  • "It has a very modern-looking interface."
  • "Many more categories could be enabled."

What is our primary use case?

We typically use the solution for project management. We use it for tracking tasks, risks, issues etc. 

it is great that it is a cloud based SaaS solution which makes it really easily to set up and start using it.

Card and checklist capability make it easy to keep everything together at one place, and for the senior management to review key projects and the updates. Ability to prioritise and indicate variance allows us to highlight important issues and bring oversight at the right time. 

How has it helped my organization?

Trello boards are easy to use, one can create cards for key projects, tasks and activities which are easy to track and monitor.

It has collaboration features through which team members can centrally manage their projects. It is great way to manage key tasks and activities and drive conversations with your teams and key stakeholders.

In my company, we use Trello boards to manage projects in an agile and collaborative fashion.

What is most valuable?

1. It has a very modern-looking interface. 

2. It is easy to use.

3. The product is very intuitive. 

4. We found the setup to be quite simple. 

5. It's not too expensive.

6. Great drop and drag features.

7. Commenting capabilities with auto notifications to team members.

8. Allows filtration of cards basis on key criteria so you can quickly focus on the important ones.

9. Ability to Create checklists for key tasks with assigning of responsibility and due dates 

10. Reminders

11. Analytics with charts 


What needs improvement?

Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats 

One can also customise their categories according to one’s needs and add validation rules to that.

What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it.

I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue

And, possibly RAG status can also be enabled at a checklist level 

We are exploring the  Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project 

For how long have I used the solution?

I have been using the Trello Boards for over a year now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. It has good performance. 

What do I think about the scalability of the solution?

It's very scalable. You have to just add the users to a workspace within your organisation , and that's about it.

There must be lot of people using in our company as my company is big. It's got 500,000 people. I could roughly say, almost 1,000 to 5,000 people might be using Trello, if not more.

How are customer service and support?

I've never used technical support. I can't speak to how helpful or responsive they might be.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've not been instrumental in decisions related to adding or changing solutions within my organisation. However, this product is very easy to set up and probably not really expensive also. Thanks to that, the ease of use, and installation, the company chose to use it.

How was the initial setup?

For us, it's relatively easy to set up. All we have to use is our IBM existing login. We simply log into the Trello board with your IBM credentials and that works. There's no difficulty in logging in or setting it up. It's very easy. That is because it is a SaaS, cloud based solution.

Admin has to create a workspace and add users to their respective workspace and they get an email notification to start using it. 

What about the implementation team?

Not applicable. Our IT team had to probably just whitelist the url to make it accessible for users within the organisation 

What was our ROI?

I do not have this information 

What's my experience with pricing, setup cost, and licensing?

The cost of the product is not overly expensive. 

For me, it was free of cost. However, for those who have to pay, I'm not sure of the exact pricing. 

Which other solutions did I evaluate?

We were using JIRA before we moved to Trello Boards.
and our experience of using JIRA was less than optimal. It was not very intuitive to use and I think the interface was very clumsy 

What other advice do I have?

I'm a customer and an end-user. 

We are using the latest version of the solution. It is SaaS-based.

I'd advise people interested in trying the solution to just jump in and start using it. It is very effective and simple to use. 

I'd rate the solution nine out of ten. I may not have used all of the features yet. However, it is very uncomplicated and has a nice user interface. It feels very modern and nimble. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anthony Uzoh - PeerSpot reviewer
Director, Technology Planning and Human Resource at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Aug 21, 2024
Simple and effective solution to track projects
Pros and Cons
  • "Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management."
  • "I would like to see improvement in onboarding back-office team members."

What is our primary use case?

I use the solution to track simple projects. Trello is also useful whenever I intend to make presentations to stakeholders. It has some inbuilt features that make presentations easier and with much better pictorial elements.

How has it helped my organization?

Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management.

What is most valuable?

Trello's workflow is very calculated.

What needs improvement?

I would like to see improvement in onboarding back-office team members.

For how long have I used the solution?

I use Trello occasionally.

What do I think about the stability of the solution?

Trello is stable. There are occasional patch updates that do not disrupt any saved work.

What do I think about the scalability of the solution?

Trello is scalable as its features can be extended to accommodate small to larger projects.

How are customer service and support?

The customer service team always responded to me whenever I had any need for them and they get the issues quickly resolved.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use Jira to track complex projects.

How was the initial setup?

The implementation of Trello is easier compared to Microsoft Visio but complex when compared to Jira. Trello has more features than Visio. The complexity of the system increases with the increase in features.

What about the implementation team?

I used Trello in-house.

What's my experience with pricing, setup cost, and licensing?

The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management.

Which other solutions did I evaluate?

Yes, I did. I tried Microsoft Visio which is also good but there are some unique differences.

What other advice do I have?

I would rate Trello a nine out of ten. When you are a beginner, there will be difficulty in using such complex solutions. Later, you can decide what you are going to do with the solution. For some of the new solutions, the physicalization is divided due to the new available features.

My advice to anyone from business analysis, IT management, and project management is to use Trello first. It is because if you start using Jira first, you will encounter issues. Therefore, it is good to move from Visio to Trello and then to Jira. You can get in touch with business intelligence with Trello.
I have not encountered any technical issues with the solution. Support was available whenever I didn’t know how to proceed. This support gave me direction on what to do next. It is a rare thing for a solution to not give any headaches to the person using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Trello Report and get advice and tips from experienced pros sharing their opinions.