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Priya Batish - PeerSpot reviewer
Group Manager at a tech services company with 10,001+ employees
Real User
Modern and nimble with a nice interface
Pros and Cons
  • "It has a very modern-looking interface."
  • "Many more categories could be enabled."

What is our primary use case?

We typically use the solution for project management. We use it for tracking tasks, risks, issues etc. 

it is great that it is a cloud based SaaS solution which makes it really easily to set up and start using it.

Card and checklist capability make it easy to keep everything together at one place, and for the senior management to review key projects and the updates. Ability to prioritise and indicate variance allows us to highlight important issues and bring oversight at the right time. 

How has it helped my organization?

Trello boards are easy to use, one can create cards for key projects, tasks and activities which are easy to track and monitor.

It has collaboration features through which team members can centrally manage their projects. It is great way to manage key tasks and activities and drive conversations with your teams and key stakeholders.

In my company, we use Trello boards to manage projects in an agile and collaborative fashion.

What is most valuable?

1. It has a very modern-looking interface. 

2. It is easy to use.

3. The product is very intuitive. 

4. We found the setup to be quite simple. 

5. It's not too expensive.

6. Great drop and drag features.

7. Commenting capabilities with auto notifications to team members.

8. Allows filtration of cards basis on key criteria so you can quickly focus on the important ones.

9. Ability to Create checklists for key tasks with assigning of responsibility and due dates 

10. Reminders

11. Analytics with charts 


What needs improvement?

Trello is already a very rich tool with Analytics and automation capabilities and ability to integrate with multiple storage formats 

One can also customise their categories according to one’s needs and add validation rules to that.

What I have especially found useful are the analytic capability with the ability to create ready to consume charts etc and give various slices and dices of it.

I think the only additions I can think of are possibly enabling Many more categories such as whether it is a risk or defect or issue

And, possibly RAG status can also be enabled at a checklist level 

We are exploring the  Gantt chart capabilities of the solution and would like to see a strong Gantt chart capability to give us a one shot linear view of the project 

Buyer's Guide
Trello
June 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the Trello Boards for over a year now. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches. It's reliable. It doesn't crash or freeze. It has good performance. 

What do I think about the scalability of the solution?

It's very scalable. You have to just add the users to a workspace within your organisation , and that's about it.

There must be lot of people using in our company as my company is big. It's got 500,000 people. I could roughly say, almost 1,000 to 5,000 people might be using Trello, if not more.

How are customer service and support?

I've never used technical support. I can't speak to how helpful or responsive they might be.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've not been instrumental in decisions related to adding or changing solutions within my organisation. However, this product is very easy to set up and probably not really expensive also. Thanks to that, the ease of use, and installation, the company chose to use it.

How was the initial setup?

For us, it's relatively easy to set up. All we have to use is our IBM existing login. We simply log into the Trello board with your IBM credentials and that works. There's no difficulty in logging in or setting it up. It's very easy. That is because it is a SaaS, cloud based solution.

Admin has to create a workspace and add users to their respective workspace and they get an email notification to start using it. 

What about the implementation team?

Not applicable. Our IT team had to probably just whitelist the url to make it accessible for users within the organisation 

What was our ROI?

I do not have this information 

What's my experience with pricing, setup cost, and licensing?

The cost of the product is not overly expensive. 

For me, it was free of cost. However, for those who have to pay, I'm not sure of the exact pricing. 

Which other solutions did I evaluate?

We were using JIRA before we moved to Trello Boards.
and our experience of using JIRA was less than optimal. It was not very intuitive to use and I think the interface was very clumsy 

What other advice do I have?

I'm a customer and an end-user. 

We are using the latest version of the solution. It is SaaS-based.

I'd advise people interested in trying the solution to just jump in and start using it. It is very effective and simple to use. 

I'd rate the solution nine out of ten. I may not have used all of the features yet. However, it is very uncomplicated and has a nice user interface. It feels very modern and nimble. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JananiLiyanage - PeerSpot reviewer
Enterprise Agile Coach at Agility Tune Up
Real User
Top 20
Provides good visualization and greater transparency
Pros and Cons
  • "The initial setup is easy."
  • "Sometimes, I find it challenging to manage the checklists."

What is our primary use case?

I use Trello for small teams. It's my day-to-day work, and it's for small teams.

So I have a small team of five members. So we have a backlog for my team. I use it for that. And when I do trainings, I use the training backlog as part of Trello. And when I offer coaching, I use Trello for goal setting and helping them to focus on the goals, and visualize the goals and those scenarios.

What is most valuable?

One of the most valuable features is visualization. It really helps every one to get transparency in when and what is happening because you see the same lane. It's pretty helpful. 

Another important feature is that it is easier to allocate people because we have the labels, and we can assign people. So those are the things that I find interesting. 

What needs improvement?

n Trello, there's one aspect that could be enhanced. Sometimes, I find it challenging to manage the checklists. Specifically, I'd like to have the ability to track the checklist as a separate entity. Let me explain. When I have a detailed checklist for a task, like organizing an event with items such as "Talk to the hotel" and "Get details," it would be helpful if I could convert this checklist into a new card while retaining all the same content, labels, and other details. Currently, if I convert it into a new card, I have to manually update everything, which can be time-consuming. Improving this aspect of the checklist feature would be beneficial.

There's another thing that comes to mind. Sometimes, I use PowerApp to supplement Trello because I find that some of the basic features in Trello might not fully meet my needs. PowerApp helps me accomplish specific tasks and allows me to do things in a way that I couldn't solely achieve using Trello. 

For how long have I used the solution?

I have been using Trello for maybe the last five years. I did an upgrade, but I'm not sure if I'm using the latest version.

What do I think about the stability of the solution?

I haven't found any challenges in that. Trello has been stable in my experience.

What do I think about the scalability of the solution?

I think when you have bigger teams and also, like, a proper backlog, for example, in an infrastructure team, maybe I feel that Jira is better suited. But for a small team, Trello is fair.

How was the initial setup?

The initial setup is easy. There is no maintenance required. 

What's my experience with pricing, setup cost, and licensing?

I have seen the paid version, but currently, I'm not using it. Some time ago, when I wanted to use more power apps, I considered the paid version for a while, but right now, I'm using the free version.

Which other solutions did I evaluate?

In my experience, coming from software development and event management, I prefer Jira for software development because of its proper use of storage, and Confluence integration adds to its benefits. So for software development, Jira is a better fit. However, in my company's events-based workshops, I find Trello more suitable. I don't need all the extensive features of Jira for that. Simplicity matters for my company. But when it comes to software product development, Jira proves to be more helpful.

What other advice do I have?

I would always recommend Trello when it comes to small team collaboration, especially for those looking for transparency and tracking progress. Trello is a great choice. However, if it's a big team working on software development, I believe Jira would be a better fit. So, it depends on the specific needs of the team.

One is the worst, and ten is the best. I would say it's an eight. Overall, it's been a good experience with Trello.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trello
June 2025
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Project Manager at Amdocs
Vendor
Great user interface, useful for tracking work, and simple to set up
Pros and Cons
  • "The user interface is great. I find it very easy to create cards."
  • "We don't really have any automated features. If they had more automated options, that would be helpful."

What is our primary use case?

I use it to check the status and to assign some tasks to the team members.

What is most valuable?

Mainly it makes it easy to track work and track the status of software. It's great for use in the morning and evening. We can easily track the overall status of projects. 

The user interface is great. I find it very easy to create cards. 

The initial setup is very easy.

It's a stable product.

We can scale the product.

The cost of the solution is reasonable. 

What needs improvement?

We haven't had any issues with Trello. 

I'd like to see features that could help us generate reports or automatically send things to emails. We don't really have any automated features. If they had more automated options, that would be helpful. 

For how long have I used the solution?

I've been using Trello for more than two years. 

What do I think about the stability of the solution?

The solution is stable. We've had no issues with the performance either. It doesn't crash or freeze. It's reliable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution scales well. It's easy to expand it. 

We have around 600 users on the solution right now. 

We do have plans to increase usage by 20% to 30% every year. 

Which solution did I use previously and why did I switch?

We used to use Microsoft. For example, we used Exel to track things in the past. We've also used MS Project. 

How was the initial setup?

The solution was simple to implement. It was not complex at all. 

I can't recall how long it took to deploy. It was handled on a corporate level. The IT team might have a better idea of how long the deployment took.

The solution only really needs one person to do the deployment. 

There isn't much maintenance required once it is set up.

What about the implementation team?

Our IT team handled the implementation process. 

What's my experience with pricing, setup cost, and licensing?

You do have to pay for a license. I'm not sure what the exact price is. It should be reasonable. It is being used by mid-range companies and startups that may be price-conscious. 

What other advice do I have?

I'm not sure of which version number of the solution I'm using right now. 

I'd recommend the solution to other users. 

I'd rate the solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Anan Ff - PeerSpot reviewer
Senior System Engineer at Norwin Technologies
Real User
Top 10
Helps eliminate silos, and reduce our on-premises infrastructure, but it is not stable
Pros and Cons
  • "While Nasuni has a learning curve, it becomes user-friendly once mastered."
  • "The documentation is not readily accessible. It is difficult to connect with technical support. Additionally, their knowledge base seems limited."

What is our primary use case?

We migrated data from a NetApp storage system to a Nasuni cloud storage solution.

While we primarily used AWS for our Nasuni storage, we migrated a portion of it to GCP due to cost concerns.

How has it helped my organization?

Nasuni eliminates the need for multiple data silos and toolsets by providing a single, unified global file system. This is particularly beneficial for us as the Global File System allows seamless access for our numerous global customers.

With Nasuni, we can dynamically provision file storage capacity wherever needed, eliminating the need to predict future project requirements. This on-demand scalability is invaluable for managing unpredictable storage demands.

Nasuni Access Anywhere worked well.

Nasuni helped minimize our on-premises infrastructure.

What needs improvement?

We encountered difficulties establishing a stable connection between Nasuni and our network. Additionally, we experienced a lack of adequate communication and support from the Nasuni storage team.

The documentation is not readily accessible.

It is difficult to connect with technical support. Additionally, their knowledge base seems limited.

Managing Nasuni can be challenging due to the lack of comprehensive training and support compared to other solutions available.

The implementation of Nasuni increased our workload, as we assumed responsibility for its administration and maintenance.

My experience with the cloud migration was positive. It helped to improve my work by making it more efficient and accessible, which has increased its usefulness for me.

I would like to integrate directly with AWS, eliminating the need for multiple Nasuni boxes.

For how long have I used the solution?

I have been using Nasuni for one year.

What do I think about the stability of the solution?

I would rate the stability of Nasuni a five out of ten.

How are customer service and support?

We experienced significant difficulty contacting Nasuni's technical support team. Availability was limited, and when we did reach them, escalation of the issue was consistently required. This process was frustrating and time-consuming.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

In the past, we used NetApp and Doubletake for various migration projects. Their support was much better than Nasuni's.

How was the initial setup?

Initially, the implementation was complex due to limited support, our unfamiliarity with Nasuni, and the migration to AWS. As we gained experience, the process became smoother. The deployment took one year to complete and involved 18 people migrating 28 terabytes of data.

What about the implementation team?

The implementation was completed in-house.

What other advice do I have?

I would rate Nasuni a five out of ten.

We had 18 people using Nasuni.

While Nasuni has a learning curve, it becomes user-friendly once mastered.

To gain the most from Nasuni, I learned the importance of utilizing the knowledge transfer resources and familiarizing myself with the system through the initial prechecks before contacting their support team.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ANDRE PREVOSTO - PeerSpot reviewer
Associate Director at DHCP CONSULING
Real User
Top 5
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
  • "The product helps with the management of projects."
  • "The product is not easy to use."

What is our primary use case?

The tool is used to organize projects.

What is most valuable?

The product helps with the management of projects.

What needs improvement?

The product is not easy to use. Initially, it seemed easy to use, but it was not.

For how long have I used the solution?

I have been using the solution for a couple of weeks.

What do I think about the stability of the solution?

I rate the tool’s stability a six out of ten. The stability could be better.

What do I think about the scalability of the solution?

Around 15 people were using the product in our organization.

Which solution did I use previously and why did I switch?

Earlier, we used Microsoft Excel for project management.

How was the initial setup?

The initial setup was quite easy. The solution is deployed on the cloud.

What other advice do I have?

I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at a tech services company with 1,001-5,000 employees
MSP
Good for small teams and has an effortless setup
Pros and Cons
  • "Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations."
  • "The mobile version of Trello can be improved upon."

What is our primary use case?

Our teams use it to overview operations and pre-sales activity. For project management, different teams utilised the project tracking features, such as to-do lists, the backlog and follow-up actions. Personally, I have used Trello to organise, plan and streamline operations activities such as checklists on to-do lists and previous activities for reporting. The planning activities on Trello include, what to do today, the progress status, and the follow-up action afterward with minimal tracking activities.

Due to the tiered pricing, we have yet to use Trello at maximum capacity.

How has it helped my organization?

Our teams deployed Trello to gain a comprehensive overview of pre-sales activity, monitor project progress, create detailed task lists, and track action items - all critical components for streamlining our organization's operations.

What is most valuable?

The most valuable feature of Trello is the ability to virtually execute the Kanban methods of visualizing workflows, which is extremely beneficial. I also like the tracking activities. You can see who's doing what and when they started. We can also use the Voting Power-Ups feature for polling functions.

What needs improvement?

In terms of improvement, the mobile app could be better. When I last used Trello, the mobile app is an HTML5 version. It's not really native to mobile apps, so this feature isn't really integrated as much as it is when we use it on the web.

Another way Trello could be improved would be with better integrations with other tools like Teams and different calendars. I don't know if they charge extra for a calendar feature but it should be included.

We would need to use a separate calendar to set reminders for the week. Ultimately, we don't always track our activities through Trello. We use other resources like our email. It is important for there to be better integration between Trello, email and our calendar.

For how long have I used the solution?

I used Trello for three years until February 2022.

What do I think about the stability of the solution?

Trello is a very stable solution. We never had any issues while using it. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

In terms of scalability, Trello is a good solution for small teams. I would rate the scalability for a small team an eight or nine out of ten. We have three teams, the first and second teams of 10 members and the third one of seven members. Since Trello was limited to 10 boards, it was sufficient for small teams. However, if you have large groups with 10 to 20 members, Trello's 10-board cap can cause a bit of an issue.

With the increasing size of our team, we had to make a tough call and part ways with Trello. Although it was helpful while under license limits, opting for free versions instead has been inescapable due to resource constraints. If you have more than 20 people, you will need to upgrade it.

How are customer service and support?

I have never contacted the Atlassian vendor support team or the Atlassian Technical support team.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously used Microsoft Visio but switched to Trello.

How was the initial setup?

The initial setup for Trello was very simple.

What about the implementation team?

We implemented it with our in-house team. 

What's my experience with pricing, setup cost, and licensing?

I would give pricing a three on a scale of 0 to 10, where 10 is for the lowest price and 0 is for the highest. The basic paid version is pretty expensive and I will most likely not use it for that price.

Which other solutions did I evaluate?

Our project management system has evolved over time. Initially, we used Spreadsheets and Jira but have since moved on from Microsoft Projects as our primary tool. 

Asana is also very good. It is comparable to Trello, but Trello has more advantages in terms of pricing for both the website and mobile apps. We dropped Asana because of the user interface.

What other advice do I have?

Due to the tiered pricing, we have yet to use Trello at maximum capacity. Therefore, I can not make additional remarks.

I would rate Trello an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot has made contact with the reviewer to validate that the person is a real user. The information in the posting is based upon a vendor-supplied case study, but the reviewer has confirmed the content's accuracy.
PeerSpot user
Robinson Uche - PeerSpot reviewer
Application Security Intern at a computer software company with 51-200 employees
Real User
Top 10
Allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board
Pros and Cons
  • "What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done."
  • "Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications."

What is our primary use case?

I use Trello regularly to manage my tasks and track my progress. I use it to keep track of both personal and professional tasks. Additionally, the internship organizers at our company use it as a communication channel. At work, use it to leave comments and discuss how the projects are going.

What is most valuable?

What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done.

What needs improvement?

Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications. For example, I get an email notification from every card I comment on, which can be tedious at times. They should prioritize sending out only important notifications that are significant to me. I would like to only receive important emails to avoid spending time on irrelevant things. 

I can’t think of anything now but there is room for improvement. There’s definitely room for added features.

For how long have I used the solution?

I've been using Trello for a little over a year.

What do I think about the stability of the solution?

I would give it a ten out of ten.

What do I think about the scalability of the solution?

It's a very scalable solution. I believe there is definitely room for improvement but I enjoy the flexibility that comes with it. So in terms of scalability, it's very good, very efficient.

How are customer service and support?

I've never even had any need to contact technical support. I think Trello is very easy to use. I understand that not everybody is tech-savvy like me, but I don't know if there's even a need to have customer support.

Which solution did I use previously and why did I switch?

I was searching for solutions for productivity's sake and so far I have only explored Notion before I started using Trello. Notion is good in its own way. You can type anything you want and it kind of gives you a Microfosft 365 feeling while using it. You can do anything, convert to devices, convert to the database, convert it back to the table, etc. It gives room for a scale of features like structure, query, language, and other things. It's a very wonderful tool, but for me, in order to keep up with my productivity rate each week, I prefer Trello. I am the kind of person that when I fall in love with something, there's no going back. So I chose Trello. 


How was the initial setup?

For a tech-savvy person like me, the initial setup of Trello was quite simple. There was nothing particularly difficult about it.

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is fair, although I haven't checked it out completely. I'm still making use of the free features on Trello. I'm still enjoying the free version and have not upgraded my plan yet to the most recent one. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Farhan_Ali - PeerSpot reviewer
Senior Software Engineer & Team Lead at ArhamSoft (Pvt) Ltd
Real User
Leaderboard
Easy to use, great price point, giving you peace of mind
Pros and Cons
  • "I really enjoy the drag-and-drop feature."
  • "I would appreciate seeing how much time spend on each specific ticket."

What is our primary use case?

The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.

What is most valuable?

I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.

What needs improvement?

I would appreciate seeing how much time spend on each specific ticket.

For how long have I used the solution?

I have been working with Trello for the past ten to eleven months.

What do I think about the stability of the solution?

Stability is not an issue with Trello and you can have peace of mind when using the solution.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source option.

What other advice do I have?

I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: June 2025
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