The tool is used to organize projects.
Associate Director at DHCP CONSULING
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
- "The product helps with the management of projects."
- "The product is not easy to use."
What is our primary use case?
What is most valuable?
The product helps with the management of projects.
What needs improvement?
The product is not easy to use. Initially, it seemed easy to use, but it was not.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
Buyer's Guide
Trello
February 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,976 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be better.
What do I think about the scalability of the solution?
Around 15 people were using the product in our organization.
Which solution did I use previously and why did I switch?
Earlier, we used Microsoft Excel for project management.
How was the initial setup?
The initial setup was quite easy. The solution is deployed on the cloud.
What other advice do I have?
I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Application Security Intern at a computer software company with 51-200 employees
Allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board
Pros and Cons
- "What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done."
- "Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications."
What is our primary use case?
I use Trello regularly to manage my tasks and track my progress. I use it to keep track of both personal and professional tasks. Additionally, the internship organizers at our company use it as a communication channel. At work, use it to leave comments and discuss how the projects are going.
What is most valuable?
What I like the most about Trello is how engaging and efficient it is. I like that it allows me to monitor which tasks have been completed and which ones haven't by removing a particular card away from the board, stating that the task has been done.
What needs improvement?
Although it has many useful features, the one thing I don't like about Trello is that it constantly sends out unimportant notifications. For example, I get an email notification from every card I comment on, which can be tedious at times. They should prioritize sending out only important notifications that are significant to me. I would like to only receive important emails to avoid spending time on irrelevant things.
I can’t think of anything now but there is room for improvement. There’s definitely room for added features.
For how long have I used the solution?
I've been using Trello for a little over a year.
What do I think about the stability of the solution?
I would give it a ten out of ten.
What do I think about the scalability of the solution?
It's a very scalable solution. I believe there is definitely room for improvement but I enjoy the flexibility that comes with it. So in terms of scalability, it's very good, very efficient.
How are customer service and support?
I've never even had any need to contact technical support. I think Trello is very easy to use. I understand that not everybody is tech-savvy like me, but I don't know if there's even a need to have customer support.
Which solution did I use previously and why did I switch?
I was searching for solutions for productivity's sake and so far I have only explored Notion before I started using Trello. Notion is good in its own way. You can type anything you want and it kind of gives you a Microfosft 365 feeling while using it. You can do anything, convert to devices, convert to the database, convert it back to the table, etc. It gives room for a scale of features like structure, query, language, and other things. It's a very wonderful tool, but for me, in order to keep up with my productivity rate each week, I prefer Trello. I am the kind of person that when I fall in love with something, there's no going back. So I chose Trello.
How was the initial setup?
For a tech-savvy person like me, the initial setup of Trello was quite simple. There was nothing particularly difficult about it.
What's my experience with pricing, setup cost, and licensing?
I think that the pricing is fair, although I haven't checked it out completely. I'm still making use of the free features on Trello. I'm still enjoying the free version and have not upgraded my plan yet to the most recent one.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trello
February 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,976 professionals have used our research since 2012.
An affordable and convenient product for communicating and collaborating with colleagues
Pros and Cons
- "Kanban is the best feature of the tool."
- "Sometimes the notifications are not updated on iOS."
What is our primary use case?
We use the product for meetings and timelines. We use it to share the status of some projects with the team.
What is most valuable?
Kanban is the best feature of the tool. It is very clear and very good. The desktop solution is good.
What needs improvement?
There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the scalability of the solution?
About ten people use the product in my organization.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
I sent messages to the support team through the app when the notifications were not updated on iOS. However, they did not reply.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. I think the product is cheaper than Zoho.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Planfirma Technologies Private Limited
A highly scalable and stable solution with a huge online community
Pros and Cons
- "There is a huge community to help us with the issues we face while using the product."
- "We cannot link tasks that are dependent on each other."
What is our primary use case?
We use the solution to set up tasks and monitor their status.
How has it helped my organization?
We have employees in New York, India, and London. There was a lot of mismanagement of tasks earlier. With the help of the product, everyone knows the status of all the tasks.
During the production rollout, we can ensure that everything is rolled out in the production at the same time. We can also conduct team meetings with the help of the product to align the team’s efforts.
What is most valuable?
The demos and POCs in the product are quite good for onboarding. There is a huge community to help us with the issues we face while using the product. The online forums and blogs are fantastic.
What needs improvement?
The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability of the solution a ten out of ten. We did not face any problems in the last two years.
What do I think about the scalability of the solution?
The solution is highly scalable. Around 20 to 22 people use the product in the organization. We might plan to increase the number of users in the future.
How are customer service and support?
We never had to reach out to technical support because we got help from the online community whenever we were stuck.
Which solution did I use previously and why did I switch?
Previously, we used Microsoft Project. We switched to Trello because Microsoft Project had a lot of rigidity, and we faced a lot of issues related to cost and deployment.
How was the initial setup?
The initial setup is quite easy. I rate the ease of setup a nine out of ten.
What about the implementation team?
The deployment was done in-house. Most of the people and resources are comfortable with the product. We need two to three people to deploy the product.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five out of ten. The solution should lower its prices. We pay $10 per user per month for the product.
What other advice do I have?
I am using the latest version of the solution. The solution is cloud-based. Trello is used globally. I would strongly recommend Trello to others. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer & Team Lead at ArhamSoft (Pvt) Ltd
Easy to use, great price point, giving you peace of mind
Pros and Cons
- "I really enjoy the drag-and-drop feature."
- "I would appreciate seeing how much time spend on each specific ticket."
What is our primary use case?
The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.
What is most valuable?
I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.
What needs improvement?
I would appreciate seeing how much time spend on each specific ticket.
For how long have I used the solution?
I have been working with Trello for the past ten to eleven months.
What do I think about the stability of the solution?
Stability is not an issue with Trello and you can have peace of mind when using the solution.
What's my experience with pricing, setup cost, and licensing?
We are currently using the open-source option.
What other advice do I have?
I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior ICT Consultant/Project Manager at Qualisys
Great for project management, very reliable, and simple to deploy
Pros and Cons
- "The solution is great for project management."
- "The solution is great for project management, helps us track the progress of work and tickets, is very easy to deploy, and in general works very well."
- "It is not a scalable product."
- "It is not a scalable product."
What is our primary use case?
I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.
You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.
It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.
What is most valuable?
The solution is great for project management. It helps us track the progress of work and tickets.
It is very easy to deploy the solution.
I have found the solution to be stable.
In general, it works very well.
What needs improvement?
It is not a scalable product.
There are no features that are lacking. We're pretty happy with its functionality.
They could offer more integration with other tools - especially those that test some requirements in tickets.
For how long have I used the solution?
I've been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
The product does not scale.
We have 15 people in the company that use it right now. We do not plan to increase usage at this point.
How are customer service and support?
I've never dealt with technical support. I don't know how helpful they are.
Which solution did I use previously and why did I switch?
I've used Microsoft Project in the past.
How was the initial setup?
The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day.
I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it.
What about the implementation team?
Since it is so easy to deploy, anyone can do it.
What's my experience with pricing, setup cost, and licensing?
The licensing covers all of the functionalities of the product. It has everything your team needs.
What other advice do I have?
I'm an end-user.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at PeerSpot
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
- "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
- "My advice to people looking into implementing Trello is to just do it, because it's really a great software, very easy to use, and a great collaboration tool, as long as you implement it into your organization properly."
- "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."
- "Having more integration with third party tools is an area for improvement for Trello."
What is our primary use case?
In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.
How has it helped my organization?
The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.
What is most valuable?
Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.
I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.
These are the main features and functionalities I enjoy the most out of Trello.
What needs improvement?
Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.
If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.
I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.
For how long have I used the solution?
We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.
What do I think about the stability of the solution?
The stability of Trello is top-notch. I would rate it five out of five. It's super stable.
What do I think about the scalability of the solution?
The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.
Which solution did I use previously and why did I switch?
We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.
How was the initial setup?
The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.
To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.
What about the implementation team?
We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.
What's my experience with pricing, setup cost, and licensing?
Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.
What other advice do I have?
I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.
We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.
As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.
I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.
My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.
I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director, Technology Planning and Human Resource at Agate Technology Solutions
Simple and effective solution to track projects
Pros and Cons
- "Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management."
- "I would like to see improvement in onboarding back-office team members."
What is our primary use case?
I use the solution to track simple projects. Trello is also useful whenever I intend to make presentations to stakeholders. It has some inbuilt features that make presentations easier and with much better pictorial elements.
How has it helped my organization?
Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management.
What is most valuable?
Trello's workflow is very calculated.
What needs improvement?
I would like to see improvement in onboarding back-office team members.
For how long have I used the solution?
I use Trello occasionally.
What do I think about the stability of the solution?
Trello is stable. There are occasional patch updates that do not disrupt any saved work.
What do I think about the scalability of the solution?
Trello is scalable as its features can be extended to accommodate small to larger projects.
How are customer service and support?
The customer service team always responded to me whenever I had any need for them and they get the issues quickly resolved.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Jira to track complex projects.
How was the initial setup?
The implementation of Trello is easier compared to Microsoft Visio but complex when compared to Jira. Trello has more features than Visio. The complexity of the system increases with the increase in features.
What about the implementation team?
I used Trello in-house.
What's my experience with pricing, setup cost, and licensing?
The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management.
Which other solutions did I evaluate?
Yes, I did. I tried Microsoft Visio which is also good but there are some unique differences.
What other advice do I have?
I would rate Trello a nine out of ten. When you are a beginner, there will be difficulty in using such complex solutions. Later, you can decide what you are going to do with the solution. For some of the new solutions, the physicalization is divided due to the new available features.
My advice to anyone from business analysis, IT management, and project management is to use Trello first. It is because if you start using Jira first, you will encounter issues. Therefore, it is good to move from Visio to Trello and then to Jira. You can get in touch with business intelligence with Trello.
I have not encountered any technical issues with the solution. Support was available whenever I didn’t know how to proceed. This support gave me direction on what to do next. It is a rare thing for a solution to not give any headaches to the person using it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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