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Farhan_Ali - PeerSpot reviewer
Senior Software Engineer & Team Lead at ArhamSoft (Pvt) Ltd
Real User
Dec 25, 2022
Easy to use, great price point, giving you peace of mind
Pros and Cons
  • "I really enjoy the drag-and-drop feature."
  • "I would appreciate seeing how much time spend on each specific ticket."

What is our primary use case?

The primary use case is to manage tickets. Whenever they create any kind of ticket, they send again our task, I simply resolve them and move it to the resolved section.

What is most valuable?

I have found the most valuable feature is that it is very simple and clear to use. They can send a video and I can go view the video, check the images and I am ready to manage the ticket with clarity. I really enjoy the drag-and-drop feature.

What needs improvement?

I would appreciate seeing how much time spend on each specific ticket.

For how long have I used the solution?

I have been working with Trello for the past ten to eleven months.

Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability is not an issue with Trello and you can have peace of mind when using the solution.

What's my experience with pricing, setup cost, and licensing?

We are currently using the open-source option.

What other advice do I have?

I would say to them to go and just simply use that system. If they have options to use other project management as well, then I recommend them to use Trello because, for the first time, this thing will be very simple and easy to use. If they have any other tool, there will be some difficulties and they may get rid of it and they said there, "Oh, no. We are not doing any kind of project management tools." So if they use Trello, they will be happy with the end result. I would rate Trello a nine on a scale of one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior ICT Consultant/Project Manager at Qualisys
Real User
Oct 20, 2022
Great for project management, very reliable, and simple to deploy
Pros and Cons
  • "The solution is great for project management."
  • "The solution is great for project management, helps us track the progress of work and tickets, is very easy to deploy, and in general works very well."
  • "It is not a scalable product."

What is our primary use case?

I use the solution for agile project management. I use Trello to list all the tickets that the development team needs to resolve.

You can list all tickets that the development team needs to develop. Once they finish, they can pass the ticket to the next list for testing. Once the ticket is tested, they can pass it to deployment. Once the item is deployed, they can close this ticket.

It helps to manage the life cycle of a ticket or of the requirements in development. You list it. You capture it. You schedule it. For each requirement, you try to ensure that it passed all stages of development, testing, deployment, and closing.

What is most valuable?

The solution is great for project management. It helps us track the progress of work and tickets. 

It is very easy to deploy the solution.

I have found the solution to be stable.

In general, it works very well. 

What needs improvement?

It is not a scalable product.

There are no features that are lacking. We're pretty happy with its functionality.

They could offer more integration with other tools - especially those that test some requirements in tickets.

For how long have I used the solution?

I've been using the solution for three years. 

What do I think about the stability of the solution?

It is a stable solution. There are no bugs or glitches. It doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The product does not scale. 

We have 15 people in the company that use it right now. We do not plan to increase usage at this point. 

How are customer service and support?

I've never dealt with technical support. I don't know how helpful they are. 

Which solution did I use previously and why did I switch?

I've used Microsoft Project in the past.

How was the initial setup?

The product is straightforward to implement. It's not complex at all. You can deploy it in less than a day. 

I work for the development team, so I did not deploy it personally. There was another team member that handled the process. I just use it. 

What about the implementation team?

Since it is so easy to deploy, anyone can do it. 

What's my experience with pricing, setup cost, and licensing?

The licensing covers all of the functionalities of the product. It has everything your team needs. 

What other advice do I have?

I'm an end-user.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
Anthony Uzoh - PeerSpot reviewer
Director, Technology Planning and Human Resource at Agate Technology Solutions
Real User
Top 5Leaderboard
Aug 21, 2024
Simple and effective solution to track projects
Pros and Cons
  • "Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management."
  • "I would like to see improvement in onboarding back-office team members."

What is our primary use case?

I use the solution to track simple projects. Trello is also useful whenever I intend to make presentations to stakeholders. It has some inbuilt features that make presentations easier and with much better pictorial elements.

How has it helped my organization?

Trello is quite easy to learn. The features that are available in the current version are enough to do your basic documentation and management.

What is most valuable?

Trello's workflow is very calculated.

What needs improvement?

I would like to see improvement in onboarding back-office team members.

For how long have I used the solution?

I use Trello occasionally.

What do I think about the stability of the solution?

Trello is stable. There are occasional patch updates that do not disrupt any saved work.

What do I think about the scalability of the solution?

Trello is scalable as its features can be extended to accommodate small to larger projects.

How are customer service and support?

The customer service team always responded to me whenever I had any need for them and they get the issues quickly resolved.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I use Jira to track complex projects.

How was the initial setup?

The implementation of Trello is easier compared to Microsoft Visio but complex when compared to Jira. Trello has more features than Visio. The complexity of the system increases with the increase in features.

What about the implementation team?

I used Trello in-house.

What's my experience with pricing, setup cost, and licensing?

The solution pricing is okay. The pricing is subscription-based and depends on the features that you need. If you need more features then you will need to pay more. You can use the basic features to lead your project management.

Which other solutions did I evaluate?

Yes, I did. I tried Microsoft Visio which is also good but there are some unique differences.

What other advice do I have?

I would rate Trello a nine out of ten. When you are a beginner, there will be difficulty in using such complex solutions. Later, you can decide what you are going to do with the solution. For some of the new solutions, the physicalization is divided due to the new available features.

My advice to anyone from business analysis, IT management, and project management is to use Trello first. It is because if you start using Jira first, you will encounter issues. Therefore, it is good to move from Visio to Trello and then to Jira. You can get in touch with business intelligence with Trello.
I have not encountered any technical issues with the solution. Support was available whenever I didn’t know how to proceed. This support gave me direction on what to do next. It is a rare thing for a solution to not give any headaches to the person using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bugra Bulut - PeerSpot reviewer
Student at SRH Hochschule
Real User
Apr 22, 2024
Very user-friendly and integrates well with other services
Pros and Cons
  • "The solution is very user-friendly, where you have everything you need."
  • "Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items."

What is our primary use case?

I used Trello for a project where we had to do marketing for a customer.

What is most valuable?

The solution is very user-friendly, where you have everything you need.

What needs improvement?

Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.

For how long have I used the solution?

I used the solution for two months.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

Around six users were using the solution in our project.

How was the initial setup?

The solution's initial setup was easy, and it took around one hour.

What's my experience with pricing, setup cost, and licensing?

We didn't need to pay for the solution.

What other advice do I have?

Trello was deployed on the cloud for us. The solution integrates with other services. I would recommend Trello to other users. The solution benefited our project greatly because our Trello bot was very organized.

Overall, I rate the solution ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2280357 - PeerSpot reviewer
Sr. Software Engineer at a tech vendor with 10,001+ employees
Real User
Feb 28, 2024
Helps reduce costs, human errors, and our on-premises footprint
Pros and Cons
  • "All the features are valuable but the data extraction is extremely helpful for automation."
  • "Unstructured data cannot be directly used; it needs to be structured first."

What is our primary use case?

We use UiPath to automate bill generation each month for our clients.

How has it helped my organization?

While UiPath offers an RF framework, our organization has developed a custom five-stage framework as our internal standard. To utilize this framework, we implemented specific processes to populate the queue with the necessary values. We then process the data sequentially, debugging and finalizing each operation before moving on to the next. Notably, we ensure all transaction features and exceptions are documented beforehand for comprehensive recording.

The UiPath user community is helpful when we are developing any backend operations.

Over the past two years, UiPath has helped us reduce costs by automating previously manual tasks. This has increased our clients' willingness to embrace automation for their standard manual processes. In the event of an automation issue, we can easily raise a ticket through another user interface to have it resolved.

UiPath has helped reduce our on-premises footprint.

UiPath helps speed up digital transformation in the back end.

If the developers write the code correctly, UiPath helps reduce human error by 60 percent.

What is most valuable?

All the features are valuable but the data extraction is extremely helpful for automation.

What needs improvement?

Unstructured data cannot be directly used; it needs to be structured first.

The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this, we need to manually extract elements from all test boxes and ensure the dynamic code is executed within them for proper functionality.

For how long have I used the solution?

I have been using UiPath for four years.

What do I think about the stability of the solution?

The versions of UiPath that we have used are stable.

What do I think about the scalability of the solution?

We can scale UiPath to meet our needs.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our previous automation solution proved to be less effective. UiPath, on the other hand, has demonstrated a 95 percent increase in efficiency for our needs.

How was the initial setup?

Initially, the deployment may be complex, but it will become straightforward once we get the hang of it. The deployment doesn't take much time.

What was our ROI?

Our positive return on investment with UiPath has led us to consolidate all our automation efforts on their platform.

What's my experience with pricing, setup cost, and licensing?

UiPath is cost-efficient.

What other advice do I have?

I would rate UiPath ten out of ten.

Our clients are SMBs.

Maintenance is only required when there are changes or updates made.

I recommend UiPath because it is user-friendly and widely preferred.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Annie Ioceva - PeerSpot reviewer
Head of Product at a computer software company with 201-500 employees
MSP
Nov 14, 2023
A customizable and powerful solution that helps to organize work
Pros and Cons
  • "Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
  • "Trello has become complex over the years."

What is most valuable?

Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive. 

What needs improvement?

Trello has become complex over the years. 

For how long have I used the solution?

I have been working with the product for five to six years. 

What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

I rate Trello's scalability a six out of ten. My company has 100 users. 

How are customer service and support?

The tool's response is not on time. It is the last resort after the forums and documentation. At times, their reply is something that we already know. 

How was the initial setup?

The tool's deployment is simple. 

What other advice do I have?

I rate Trello an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Project manager at Hino Motors Sales Indonesia
Real User
Sep 11, 2023
A tool useful for project management that helps create dashboards and workspaces
Pros and Cons
  • "The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."
  • "The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."

What is our primary use case?

My company uses Trello for project management to create dashboards and workspaces.

What is most valuable?

The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.

What needs improvement?

The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.

For how long have I used the solution?

I have been using Trello for three months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten since they need to improve the flexibility to make changes to the timeline view and dashboard.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven or eight out of ten.

Around 600 to 700 employees in my company use Trello.

Which solution did I use previously and why did I switch?

I prefer to use Jira instead of Trello. With Trello, our company can't see the plans in the timeline view.

How was the initial setup?

The initial setup of Trello is not complex.

The solution can be deployed in five hours or a day.

What about the implementation team?

I installed the product, so it was an in-house process without any training.

What other advice do I have?

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Tony Ayabam - PeerSpot reviewer
CEO at Infohob
Real User
Top 10
Jul 30, 2023
It is an easy-to-use solution that has been useful for project management
Pros and Cons
  • "I like the user interface's graphics and the general features and functionalities."
  • "The solution could be priced cheaper."

What is our primary use case?

We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.

What is most valuable?

I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.

What needs improvement?

The solution could be priced cheaper.

For how long have I used the solution?

I have been using Trello for the past three years, and I'm using the latest version.

What do I think about the stability of the solution?

I rate the stability as a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. We have eight users. We will increase usage if we need to.

How was the initial setup?

The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.

What about the implementation team?

We implemented it through our in-house team.

What's my experience with pricing, setup cost, and licensing?

The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.

What other advice do I have?

Most of our projects on Trello are not very big, so we are reconsidering it.

When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.

Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arun Srivastav - PeerSpot reviewer
CEO at Planfirma Technologies Private Limited
Reseller
Top 5Leaderboard
May 29, 2023
A highly scalable and stable solution with a huge online community
Pros and Cons
  • "There is a huge community to help us with the issues we face while using the product."
  • "We cannot link tasks that are dependent on each other."

What is our primary use case?

We use the solution to set up tasks and monitor their status.

How has it helped my organization?

We have employees in New York, India, and London. There was a lot of mismanagement of tasks earlier. With the help of the product, everyone knows the status of all the tasks. 

During the production rollout, we can ensure that everything is rolled out in the production at the same time. We can also conduct team meetings with the help of the product to align the team’s efforts.

What is most valuable?

The demos and POCs in the product are quite good for onboarding. There is a huge community to help us with the issues we face while using the product. The online forums and blogs are fantastic.

What needs improvement?

The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

I rate the stability of the solution a ten out of ten. We did not face any problems in the last two years.

What do I think about the scalability of the solution?

The solution is highly scalable. Around 20 to 22 people use the product in the organization. We might plan to increase the number of users in the future.

How are customer service and support?

We never had to reach out to technical support because we got help from the online community whenever we were stuck.

Which solution did I use previously and why did I switch?

Previously, we used Microsoft Project. We switched to Trello because Microsoft Project had a lot of rigidity, and we faced a lot of issues related to cost and deployment.

How was the initial setup?

The initial setup is quite easy. I rate the ease of setup a nine out of ten.

What about the implementation team?

The deployment was done in-house. Most of the people and resources are comfortable with the product. We need two to three people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten. The solution should lower its prices. We pay $10 per user per month for the product.

What other advice do I have?

I am using the latest version of the solution. The solution is cloud-based. Trello is used globally. I would strongly recommend Trello to others. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Maher Jaloudi - PeerSpot reviewer
UX Designer at Qalam
Real User
Nov 14, 2022
Task and project management solution that makes it easy to create business rules and process flows
Pros and Cons
  • "The usability of this solution is its most valuable feature, as it offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers."
  • "It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated."

What is our primary use case?

We use this solution for user calls and to issue alerts. Currently only three of us are using this solution but we are planning to increase usage in the future. 

What is most valuable?

The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers. 

What needs improvement?

It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated. 

This solution could also be improved by removing the contradiction that seems to exist in the options of filters that can be used.

For how long have I used the solution?

I have been using Trello for a few months. 

What do I think about the stability of the solution?

This is a stable solution. 

How are customer service and support?

We have not needed to contact their customer support team as we use their online help centre and it has provided us with sufficient assistance. 

What's my experience with pricing, setup cost, and licensing?

The pricing for this solution is reasonable. 

What other advice do I have?

I would advise others to use this solution because it offers a lot of flexibility. 

I would rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Updated: May 2026
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