I used Trello for a project where we had to do marketing for a customer.
Student at SRH Hochschule
Very user-friendly and integrates well with other services
Pros and Cons
- "The solution is very user-friendly, where you have everything you need."
- "Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items."
What is our primary use case?
What is most valuable?
The solution is very user-friendly, where you have everything you need.
What needs improvement?
Trello was a little complicated initially because we didn't know how to use it, create a product backlog, or define the work items. The solution could be made easier for new users.
For how long have I used the solution?
I used the solution for two months.
Buyer's Guide
Trello
August 2026
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913,654 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
Around six users were using the solution in our project.
How was the initial setup?
The solution's initial setup was easy, and it took around one hour.
What's my experience with pricing, setup cost, and licensing?
We didn't need to pay for the solution.
What other advice do I have?
Trello was deployed on the cloud for us. The solution integrates with other services. I would recommend Trello to other users. The solution benefited our project greatly because our Trello bot was very organized.
Overall, I rate the solution ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Software Engineer at a tech vendor with 10,001+ employees
Helps reduce costs, human errors, and our on-premises footprint
Pros and Cons
- "All the features are valuable but the data extraction is extremely helpful for automation."
- "Unstructured data cannot be directly used; it needs to be structured first."
What is our primary use case?
We use UiPath to automate bill generation each month for our clients.
How has it helped my organization?
While UiPath offers an RF framework, our organization has developed a custom five-stage framework as our internal standard. To utilize this framework, we implemented specific processes to populate the queue with the necessary values. We then process the data sequentially, debugging and finalizing each operation before moving on to the next. Notably, we ensure all transaction features and exceptions are documented beforehand for comprehensive recording.
The UiPath user community is helpful when we are developing any backend operations.
Over the past two years, UiPath has helped us reduce costs by automating previously manual tasks. This has increased our clients' willingness to embrace automation for their standard manual processes. In the event of an automation issue, we can easily raise a ticket through another user interface to have it resolved.
UiPath has helped reduce our on-premises footprint.
UiPath helps speed up digital transformation in the back end.
If the developers write the code correctly, UiPath helps reduce human error by 60 percent.
What is most valuable?
All the features are valuable but the data extraction is extremely helpful for automation.
What needs improvement?
Unstructured data cannot be directly used; it needs to be structured first.
The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this, we need to manually extract elements from all test boxes and ensure the dynamic code is executed within them for proper functionality.
For how long have I used the solution?
I have been using UiPath for four years.
What do I think about the stability of the solution?
The versions of UiPath that we have used are stable.
What do I think about the scalability of the solution?
We can scale UiPath to meet our needs.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Our previous automation solution proved to be less effective. UiPath, on the other hand, has demonstrated a 95 percent increase in efficiency for our needs.
How was the initial setup?
Initially, the deployment may be complex, but it will become straightforward once we get the hang of it. The deployment doesn't take much time.
What was our ROI?
Our positive return on investment with UiPath has led us to consolidate all our automation efforts on their platform.
What's my experience with pricing, setup cost, and licensing?
UiPath is cost-efficient.
What other advice do I have?
I would rate UiPath ten out of ten.
Our clients are SMBs.
Maintenance is only required when there are changes or updates made.
I recommend UiPath because it is user-friendly and widely preferred.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Trello
August 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
913,654 professionals have used our research since 2012.
Head of Product at a computer software company with 201-500 employees
A customizable and powerful solution that helps to organize work
Pros and Cons
- "Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
- "Trello has become complex over the years."
What is most valuable?
Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive.
What needs improvement?
Trello has become complex over the years.
For how long have I used the solution?
I have been working with the product for five to six years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
I rate Trello's scalability a six out of ten. My company has 100 users.
How are customer service and support?
The tool's response is not on time. It is the last resort after the forums and documentation. At times, their reply is something that we already know.
How was the initial setup?
The tool's deployment is simple.
What other advice do I have?
I rate Trello an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Project manager at Hino Motors Sales Indonesia
A tool useful for project management that helps create dashboards and workspaces
Pros and Cons
- "The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."
- "The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."
What is our primary use case?
My company uses Trello for project management to create dashboards and workspaces.
What is most valuable?
The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.
What needs improvement?
The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.
For how long have I used the solution?
I have been using Trello for three months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten since they need to improve the flexibility to make changes to the timeline view and dashboard.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven or eight out of ten.
Around 600 to 700 employees in my company use Trello.
Which solution did I use previously and why did I switch?
I prefer to use Jira instead of Trello. With Trello, our company can't see the plans in the timeline view.
How was the initial setup?
The initial setup of Trello is not complex.
The solution can be deployed in five hours or a day.
What about the implementation team?
I installed the product, so it was an in-house process without any training.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director at DHCP CONSULING
The tool is suitable for project management and is easy to deploy, but it is not easy to use, and the stability must be improved
Pros and Cons
- "The product helps with the management of projects."
- "The product is not easy to use."
What is our primary use case?
The tool is used to organize projects.
What is most valuable?
The product helps with the management of projects.
What needs improvement?
The product is not easy to use. Initially, it seemed easy to use, but it was not.
For how long have I used the solution?
I have been using the solution for a couple of weeks.
What do I think about the stability of the solution?
I rate the tool’s stability a six out of ten. The stability could be better.
What do I think about the scalability of the solution?
Around 15 people were using the product in our organization.
Which solution did I use previously and why did I switch?
Earlier, we used Microsoft Excel for project management.
How was the initial setup?
The initial setup was quite easy. The solution is deployed on the cloud.
What other advice do I have?
I am an end user, and I am also providing the solution to my customers. It's a good tool. I would recommend it, but it depends on the IT projects of a company. Overall, I rate the solution a six out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Infohob
It is an easy-to-use solution that has been useful for project management
Pros and Cons
- "I like the user interface's graphics and the general features and functionalities."
- "The solution could be priced cheaper."
What is our primary use case?
We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.
What is most valuable?
I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.
What needs improvement?
The solution could be priced cheaper.
For how long have I used the solution?
I have been using Trello for the past three years, and I'm using the latest version.
What do I think about the stability of the solution?
I rate the stability as a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We have eight users. We will increase usage if we need to.
How was the initial setup?
The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.
What about the implementation team?
We implemented it through our in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.
What other advice do I have?
Most of our projects on Trello are not very big, so we are reconsidering it.
When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.
Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Agile Coach at Agility Tune Up
Provides good visualization and greater transparency
Pros and Cons
- "The initial setup is easy."
- "Sometimes, I find it challenging to manage the checklists."
What is our primary use case?
I use Trello for small teams. It's my day-to-day work, and it's for small teams.
So I have a small team of five members. So we have a backlog for my team. I use it for that. And when I do trainings, I use the training backlog as part of Trello. And when I offer coaching, I use Trello for goal setting and helping them to focus on the goals, and visualize the goals and those scenarios.
What is most valuable?
One of the most valuable features is visualization. It really helps every one to get transparency in when and what is happening because you see the same lane. It's pretty helpful.
Another important feature is that it is easier to allocate people because we have the labels, and we can assign people. So those are the things that I find interesting.
What needs improvement?
n Trello, there's one aspect that could be enhanced. Sometimes, I find it challenging to manage the checklists. Specifically, I'd like to have the ability to track the checklist as a separate entity. Let me explain. When I have a detailed checklist for a task, like organizing an event with items such as "Talk to the hotel" and "Get details," it would be helpful if I could convert this checklist into a new card while retaining all the same content, labels, and other details. Currently, if I convert it into a new card, I have to manually update everything, which can be time-consuming. Improving this aspect of the checklist feature would be beneficial.
There's another thing that comes to mind. Sometimes, I use PowerApp to supplement Trello because I find that some of the basic features in Trello might not fully meet my needs. PowerApp helps me accomplish specific tasks and allows me to do things in a way that I couldn't solely achieve using Trello.
For how long have I used the solution?
I have been using Trello for maybe the last five years. I did an upgrade, but I'm not sure if I'm using the latest version.
What do I think about the stability of the solution?
I haven't found any challenges in that. Trello has been stable in my experience.
What do I think about the scalability of the solution?
I think when you have bigger teams and also, like, a proper backlog, for example, in an infrastructure team, maybe I feel that Jira is better suited. But for a small team, Trello is fair.
How was the initial setup?
The initial setup is easy. There is no maintenance required.
What's my experience with pricing, setup cost, and licensing?
I have seen the paid version, but currently, I'm not using it. Some time ago, when I wanted to use more power apps, I considered the paid version for a while, but right now, I'm using the free version.
Which other solutions did I evaluate?
In my experience, coming from software development and event management, I prefer Jira for software development because of its proper use of storage, and Confluence integration adds to its benefits. So for software development, Jira is a better fit. However, in my company's events-based workshops, I find Trello more suitable. I don't need all the extensive features of Jira for that. Simplicity matters for my company. But when it comes to software product development, Jira proves to be more helpful.
What other advice do I have?
I would always recommend Trello when it comes to small team collaboration, especially for those looking for transparency and tracking progress. Trello is a great choice. However, if it's a big team working on software development, I believe Jira would be a better fit. So, it depends on the specific needs of the team.
One is the worst, and ten is the best. I would say it's an eight. Overall, it's been a good experience with Trello.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
An affordable and convenient product for communicating and collaborating with colleagues
Pros and Cons
- "Kanban is the best feature of the tool."
- "Sometimes the notifications are not updated on iOS."
What is our primary use case?
We use the product for meetings and timelines. We use it to share the status of some projects with the team.
What is most valuable?
Kanban is the best feature of the tool. It is very clear and very good. The desktop solution is good.
What needs improvement?
There are mobile apps for the solution. Sometimes the notifications are not updated on iOS. If we have one notification, the iOS app shows seven. It indicates that the notifications are still unread. The notifications on mobile apps must be improved.
For how long have I used the solution?
I have been using the solution for almost two years.
What do I think about the scalability of the solution?
About ten people use the product in my organization.
How was the initial setup?
The initial setup was very easy.
What about the implementation team?
I sent messages to the support team through the app when the notifications were not updated on iOS. However, they did not reply.
What's my experience with pricing, setup cost, and licensing?
The product is cheap. I think the product is cheaper than Zoho.
What other advice do I have?
I would recommend the product to others. Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Planfirma Technologies Private Limited
A highly scalable and stable solution with a huge online community
Pros and Cons
- "There is a huge community to help us with the issues we face while using the product."
- "We cannot link tasks that are dependent on each other."
What is our primary use case?
We use the solution to set up tasks and monitor their status.
How has it helped my organization?
We have employees in New York, India, and London. There was a lot of mismanagement of tasks earlier. With the help of the product, everyone knows the status of all the tasks.
During the production rollout, we can ensure that everything is rolled out in the production at the same time. We can also conduct team meetings with the help of the product to align the team’s efforts.
What is most valuable?
The demos and POCs in the product are quite good for onboarding. There is a huge community to help us with the issues we face while using the product. The online forums and blogs are fantastic.
What needs improvement?
The product does not allow the linking of tasks. We cannot link tasks that are dependent on each other. There is no field to indicate the budget allocated and consumed for a particular task. The meeting should have recording facilities.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
I rate the stability of the solution a ten out of ten. We did not face any problems in the last two years.
What do I think about the scalability of the solution?
The solution is highly scalable. Around 20 to 22 people use the product in the organization. We might plan to increase the number of users in the future.
How are customer service and support?
We never had to reach out to technical support because we got help from the online community whenever we were stuck.
Which solution did I use previously and why did I switch?
Previously, we used Microsoft Project. We switched to Trello because Microsoft Project had a lot of rigidity, and we faced a lot of issues related to cost and deployment.
How was the initial setup?
The initial setup is quite easy. I rate the ease of setup a nine out of ten.
What about the implementation team?
The deployment was done in-house. Most of the people and resources are comfortable with the product. We need two to three people to deploy the product.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a five out of ten. The solution should lower its prices. We pay $10 per user per month for the product.
What other advice do I have?
I am using the latest version of the solution. The solution is cloud-based. Trello is used globally. I would strongly recommend Trello to others. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
UX Designer at Qalam
Task and project management solution that makes it easy to create business rules and process flows
Pros and Cons
- "The usability of this solution is its most valuable feature, as it offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers."
- "It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated."
What is our primary use case?
We use this solution for user calls and to issue alerts. Currently only three of us are using this solution but we are planning to increase usage in the future.
What is most valuable?
The usability of this solution is its most valuable feature. It offers a great flow of creating a business rule that allows you to just add identifiers and qualifiers.
What needs improvement?
It would be great if there was a tour for new users to explain how this solution works. Using this solution for the first time can feel complicated.
This solution could also be improved by removing the contradiction that seems to exist in the options of filters that can be used.
For how long have I used the solution?
I have been using Trello for a few months.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
We have not needed to contact their customer support team as we use their online help centre and it has provided us with sufficient assistance.
What's my experience with pricing, setup cost, and licensing?
The pricing for this solution is reasonable.
What other advice do I have?
I would advise others to use this solution because it offers a lot of flexibility.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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