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CEO & Co-founder at Adamo Digital
User
Top 20
Mar 21, 2021
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
  • "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
  • "Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done."
  • "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."

What is our primary use case?

My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.

Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.

How has it helped my organization?

It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.

In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.

What is most valuable?

Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.

Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.

What needs improvement?

  1. Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
  2. Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Trello for team management and team collaboration for two years time.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Customer Success Manager at a tech services company with 501-1,000 employees
Real User
Mar 2, 2021
Kanban-style management that is easy to use and quite stable
Pros and Cons
  • "The solution is very easy to use."
  • "There aren't as many tracking tools."
  • "The product doesn't handle heavy loads very well. The information does not load quickly once there's a lot of information in the system."

What is our primary use case?

We primarily use the solution to organize projects.

Trello is mainly for a Kanban-style of product management. You have a set of tasks and you'll move tasks from one phase to another phase. They won't do anything themselves from the organization's perspective, or from the strategy or the product perspective. A user needs to manipulate the information and set up the processes. If they want to introduce any product, they'll make a different board for that product. Jira, on the other hand, for example, has both a Scrum mode for managing projects and having a toolkit as well as a Kanban-style board.

What is most valuable?

The solution uses Kanban boards.

The solution is very easy to use.

On the features side, it's very stable.

What needs improvement?

There aren't as many tracking tools.

If you use Agile as a methodology, Trello doesn't really fit very well. It cannot run at the speed of the team or show pending tasks and backlogs as well. Those types of features aren't really on Trello. Something such as Jira is much more adept at Agile.

The product doesn't handle heavy loads very well. The information does not load quickly once there's a lot of information in the system. IT needs some sort of load balancer to allow it to take on more information and load more quickly.

For how long have I used the solution?

I used the solution for about three to four years. I used it recently for six months on another project.

What do I think about the stability of the solution?

While the features side is stable, and there aren't bugs and glitches, the solution can get overwhelmed if there is a lot of information on it. In that case, it stops loading quickly and really slows down. It can only take so much.

What do I think about the scalability of the solution?

I'm not confident we will return to using Trello, and therefore likely won't expand it. We've been more satisfied with Jira, as it is a bigger tool and serves our purposes better.

How are customer service and technical support?

I've never reached out to technical support. I can't speak to how responsive or supportive they are. It's not something I can talk about.

Which solution did I use previously and why did I switch?

I previously used a different solution, however, it was difficult to load as you added information, such as images. I then moved to Trello, and now I am on Jira.

Trello isn't as good at tackling Agile development as a solution like Jira would be. It doesn't have the feature sets for that kind of process.

What other advice do I have?

I'm just a customer and end-user.

I use whichever solution the project requires. Sometimes I use Trello, and other times the project calls for something like Jira. I don't use Trello all of the time.

The solution is an online tool.

On a scale from one to ten, I'd rate the product at a seven. The only drawback I see is the loading issues. For a different set of employees, that wouldn't matter much. They can wait five minutes for everything to load and they can do their work quickly, after five minutes of wait time. However, for my role, where I'm directly facing customers, it should be quick to get the information while I'm talking to them to address their inquiries quickly. I cannot say "I don't know." I cannot give such kind of answers to my customer when they're on a call with me. 

For my segment and for the roles I've been in, which are mostly the customer-facing or manager-type roles, it should be quick enough. However, for developers or testers, it need not be.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
PeerSpot user
Managing Director at Remy InfoSource
Real User
Jan 16, 2019
The online collaboration and automated linking to our calendars improve productivity
Pros and Cons
  • "The online collaboration and automated linking to our calendars improve productivity."

    What is our primary use case?

    Remy is a software development company.

    Trello is useful for keeping track of all our business functions such as marketing, business development, product development, partners, etc. Typically for day-to-day high-level activities and to-do lists, and also personal to-do lists.

    How has it helped my organization?

    Sharing this information and having it pop up as a reminder on everyone's calendar is very useful and allows for better tracking and collaboration regarding ad-hoc and longer-term tasks and programs.

    What is most valuable?

    • The online collaboration and automated linking to our calendars improve productivity.
    • Ease of use and intuitive layout makes learning and using it possible in a matter of few hours rather than days.

    What needs improvement?

    I cannot think of anything specific that should be added. The system is pretty much good as it is. Maybe being able to position cards below each other could make better use of screen space.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    I never had a problem with stability.

    What do I think about the scalability of the solution?

    Scalability seems fine.

    How are customer service and technical support?

    Tech support is not required.

    Which solution did I use previously and why did I switch?

    Spreadsheets or calendar reminders. These do not have the required functionality.

    How was the initial setup?

    The initial setup way simple.

    What about the implementation team?

    In-house.

    What was our ROI?

    I use a free version, so the ROI is infinite.

    What's my experience with pricing, setup cost, and licensing?

    The free version is great.

    What other advice do I have?

    Brilliant!

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Consultor SOA at SOAINT
    Real User
    Top 20
    Jul 1, 2018
    Projects do not take as long and meetings take less time
    Pros and Cons
    • "Projects do not take as long and meetings take less time, since you know the status of developments or tests."
    • "It can be used online or as an application from anywhere."
    • "You receive notifications if mentioned on a card."
    • "Our organization has improved since it allows a better communication between different developers."
    • "In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information."

    What is our primary use case?

    We use it in our company, since it allows for managing projects and keeping the team informed of all the project's progress and its state. It has been fundamental for our company in better managing projects.

    How has it helped my organization?

    Our organization has improved since it allows a better communication between different developers. Now, projects do not take as long and meetings take less time, since you know the status of developments or tests.

    What is most valuable?

    • It can be used online or as an application from anywhere. 
    • You receive notifications if mentioned on a card.

    What needs improvement?

    In the card area, you should not be able to modify so easily what is already written, as this can cause loss of information.

    For how long have I used the solution?

    Still implementing.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Solutions Architect at IT Hands
    Real User
    Jun 13, 2018
    Helped us to organize project information and assign tasks to team members properly
    Pros and Cons
    • "It helped us to organize project information and assign tasks to team members properly."
    • "Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent."

    What is our primary use case?

    I use Trello for project management along with my team. 

    It is used for managing projects with our clients and updating tasks along with status updates. It helps us manage projects successfully.

    How has it helped my organization?

    It helped us to organize project information and assign tasks to team members properly. Managing several projects together works with Trello.

    What is most valuable?

    There are number of features which work great, including some of the following:

    1. Drag and drop tasks into boards.
    2. Creating multiple boards for new projects.
    3. Assigning a team their tasks.
    4. Dashboard management.

    What needs improvement?

    In terms of time, recording the service can be improved. Users should be able to log their time against the tasks and visual reports should be available in Trello for time spent.

    For how long have I used the solution?

    Three to five years.
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr. Business Analyst at Silverspace inc
    Real User
    Oct 27, 2023
    An user-friendly solution that needs to be more commercial
    Pros and Cons
    • "I like Trello's speed. It is more user-friendly compared to Jira. Jira is technical, whereas the management can use Trello."
    • "The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors."

    What is most valuable?

    I like Trello's speed. It is more user-friendly compared to Jira. Jira is technical, whereas the management can use Trello. 

    What needs improvement?

    The tool should be able to predict the task completion dates based on the date assigned and sprint dates. It is also not commercial compared to competitors. 

    For how long have I used the solution?

    I have been working with the product for one and a half years. 

    What do I think about the stability of the solution?

    The product is stable. 

    What do I think about the scalability of the solution?

    My company has eight to ten users for the product. 

    How was the initial setup?

    Trello's installation is easy and fast. 

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is average. 

    What other advice do I have?

    I work with Trello's integrated version in Microsoft Teams. I rate the product a seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Abasiakama Bassey - PeerSpot reviewer
    Founder at Elxae Hub
    Real User
    Sep 19, 2023
    The product is easy to deploy and has a lot of integrations, but it must be made more robust, and reporting must be improved
    Pros and Cons
    • "The product has a lot of integrations."
    • "Reporting features could be improved."

    What is our primary use case?

    My organization used the solution for task management.

    What is most valuable?

    Trello is a task manager. It is a focused app. It doesn't have lots of bells and whistles, just task management. The product has a lot of integrations.

    What needs improvement?

    The product could add more features. It must be more robust and a bit more comprehensive. Improvements also depend on Trello’s goal and business model. Reporting features could be improved.

    For how long have I used the solution?

    I used the solution for three months last year.

    What do I think about the stability of the solution?

    I had no challenges with the tool’s stability.

    What do I think about the scalability of the solution?

    The tool is scalable. We could add as many users as we could afford to pay for. We had about 12 people using the product in our organization.

    How was the initial setup?

    The initial setup is very straightforward. It took three minutes to deploy the solution. The product is deployed on the cloud. The product also provides a mobile app.

    What about the implementation team?

    The deployment was done in-house. I simply downloaded the app and clicked on the email link that was sent. My organization might have needed a consultant’s help to set it up. However, I just had to download the app.

    What other advice do I have?

    It's a good task manager. Overall, I rate the solution a six out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technical Consultant at a tech services company with 1-10 employees
    Real User
    Apr 30, 2024
    Has a user-friendly interface, but it should allow to update the project status by email
    Pros and Cons
    • "It is easy for users to start working with Trello because it has a user-friendly interface."
    • "It would be good if we could update the project status by email without logging into Trello."

    What is our primary use case?

    We use Trello to manage our company's projects.

    What is most valuable?

    We use Trello to update and sync the project status very easily. It is easy for users to start working with Trello because it has a user-friendly interface.

    What needs improvement?

    It would be good if we could update the project status by email without logging into Trello. Some other project management tool could read the email and update the content to the correct project.

    For how long have I used the solution?

    I have been using Trello for six years.

    What do I think about the stability of the solution?

    Sometimes, the solution is out of order, and we cannot access the system.

    I rate the solution a seven out of ten for stability.

    What do I think about the scalability of the solution?

    Around 30 users use Trello in our organization.

    I rate the solution ten out of ten for scalability.

    How was the initial setup?

    The solution’s initial setup is simple.

    What's my experience with pricing, setup cost, and licensing?

    We are using the open-source version of Trello. Trello is trying to push users to get a license. We are looking for a replacement solution because Trello's price is too high for us.

    What other advice do I have?

    It's a bit complex to integrate Trello with other tools. I am using the web version of the solution. Trello helps us save time and makes our daily work easier. I would recommend the solution to other users.

    Overall, I rate the solution a six out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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