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Tony Ayabam - PeerSpot reviewer
CEO at Infohob
Real User
Top 10
Aug 13, 2022
Excellent interface, good price, and easy to install and set up
Pros and Cons
  • "Trello is very easy to install and set up, it is also easy to use, its interface is excellent, and it is stable and quite secure."
  • "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."

What is our primary use case?

I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.

How has it helped my organization?

It works very well, and it makes it easy to keep track of tasks.

It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.

What is most valuable?

Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.

It is stable and quite secure.

What needs improvement?

It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.

Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for over a year.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. We have seven or eight users who use this solution.

How are customer service and support?

I have not used their support.

Which solution did I use previously and why did I switch?

I've used Wrike. I found Trello easier than Wrike.

How was the initial setup?

It was not complex. It took less than 30 minutes.

What about the implementation team?

It was implemented in-house.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.

What other advice do I have?

Overall, I would rate Trello a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1672977 - PeerSpot reviewer
CEO at PeerSpot
Real User
Apr 7, 2022
Designed for team collaboration and project management; user interface is easy to understand, with drag and drop functionality
Pros and Cons
  • "Project management and work collaboration solution with amazing scalability and stability. Its user interface is modern and easy to understand, with drag and drop functionality."
  • "My advice to people looking into implementing Trello is to just do it, because it's really a great software, very easy to use, and a great collaboration tool, as long as you implement it into your organization properly."
  • "Having more integration with third party tools is an area for improvement in Trello. It would also be nice if it has a voice messaging functionality similar to what you have in WhatsApp, for quicker communication with colleagues."
  • "Having more integration with third party tools is an area for improvement for Trello."

What is our primary use case?

In our company, our use case for Trello is that it's used for individual projects, e.g. for our marketing department, data department, etc. We use it to assign tasks, to track what stage each task is currently on, to add notes, etc. We use the solution to check the progress within various departments and various projects that we have within our company.

How has it helped my organization?

The key benefit that Trello has provided to our company is organization. Currently, for each department and each project, we know where we are and what we still have on our plate. We know what's top priority and what's low priority, etc. Trello provides basic organization across all departments within our company.

What is most valuable?

Personally, I love the user interface of Trello, because it's very modern, easy to understand, and it allows you to move one task from stage to stage through its drag and drop functionality.

I also love that you're able to add images, tag your colleagues, and provide updates within any kind of task.

These are the main features and functionalities I enjoy the most out of Trello.

What needs improvement?

Its hard to say what could be improved in Trello, because it does what it was designed to do, and it's simple, so it's really hard to come up with any flaws.

If I were to name one, it will be for the solution to have more integrations, e.g. they already have quite a few, but we're heavy users of a CRM called Creational, and there's no direct integration with that particular CRM system, but that CRM system is one of the top five CRMs out there. I found it quite odd and strange that integration between Trello and Creational isn't available, while for Salesforce, it's there. Having more integration with third party tools is an area for improvement for Trello.

I also haven't actually looked too much into it, and I'm not sure if this is currently available in Trello: having something along the lines of WhatsApp, where you're able to hold down a button and leave a voice message for your colleagues. It's an additional feature I'd love to see in the next release of Trello, because I think that's also a very quick and great way to be able to communicate with your colleagues. It'll be so much quicker than having to type long sentences or paragraphs to explain. Having voice messaging as an additional functionality in Trello would be great.

For how long have I used the solution?

We've been active users of Trello for the past five years. It's a cloud-based solution, so it automatically gets updated, and this means we're always on the latest version.

What do I think about the stability of the solution?

The stability of Trello is top-notch. I would rate it five out of five. It's super stable.

What do I think about the scalability of the solution?

The scalability in Trello is amazing. If you have a big project or an existing project, you want to create a new Trello board in just a couple of clicks. Being able to invite additional employees, team members, and colleagues, would take just a few clicks, e.g. you just need to input their emails or the first name, last name, and emails. Invite are sent, so they're able to log in, and they're integrated directly. Everything is very fast and easy to use.

Which solution did I use previously and why did I switch?

We tried to use other solutions that turned out to be a little bit more complex, e.g. Monday.com, Asana, and quite a few other ones. We've actually tested around 10 different solutions, and we were looking for something a little bit more structured, a little bit more organized. After testing all these other solutions, we understood that simplicity is key and that's basically why Trello won. That's why we've been using Trello for the past five years.

How was the initial setup?

The initial setup for Trello was very simple, that even a six year old child would be able to do it and use it. You go to the site as it's all browser-based, but I know that they also have an application that's available on Android and iOS.

To use the app, all you need to do is to download it, log into your account, and you'll be ready to go. It's super simple. You're also able to customize the stages, but it literally takes seconds to do, including creating your own Trello cards, and your own pages. The process was very quick, easy, and intuitive.

What about the implementation team?

We didn't have to use a consultant or integrator to implement Trello. I doubt that anybody would actually use one for this solution, unless they have something crazy in mind.

What's my experience with pricing, setup cost, and licensing?

Trello has a paid version, but we've been using just the free version. It covers all of the bases and all of our needs for us, so there's no cost involved for us. This is surprising for such a quality platform with no limitations on the key functionalities, because you can take advantage of those functionalities without having to pay for the solution.

What other advice do I have?

I'm not sure who the cloud provider is for Trello, but I'm assuming it's AWS.

We have eight to ten people using Trello in our company. It's just all management, e.g. the executive level, the team leads, it's management across the board. We're not a huge organization, but it's being used extensively. It's being used daily, e.g. we do have weekly calls with our main management team, and the first thing we do on every call is opening up Trello. We go through all of the cards to find out what's outstanding, what's moving, etc. This is how we operate, and this is how we're staying organized, through using Trello on a daily basis.

As the organization grows and we have more people in management, we could increase usage of Trello, and start including more people, but we're also potentially thinking of a way to be able to implement it and having just regular employees on there as well. It just adds a whole new level of organization to our business.

I've not had the chance to contact the technical support team of Trello, because for all of the years I've used it, absolutely nothing breaks, and nothing goes wrong. I'm not even sure they have a support team, e.g. I'm sure they do, but I've never had the need to actually contact them.

My advice to people looking into implementing Trello is to just do it. It's really a great software, and it's very easy to use. It's a great collaboration tool, as long as you implement it into your organization properly. I always have a game plan. You shouldn't expect to implement any kind of software and feel that it's going to make drastic changes to your organization. Make sure you have a game plan behind it, so once you're implementing it, you understand what kind of stages you need on your Trello board, and building processes behind that.

I'd give Trello a rating of nine out of ten, because I just don't believe that any product would be perfect. We really enjoyed using Trello, but we're hoping they'd surprise us in the future, e.g. through a new feature or functionality we haven't even thought about. We'll definitely continue using the solution, in the hope that they'd grow to be bigger and better.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Trello
May 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
902,270 professionals have used our research since 2012.
Life Leader Coach at Rogers Communications
Real User
Oct 5, 2021
Very user-friendly, visual, and intuitive
Pros and Cons
  • "I like how user-friendly, visual, and intuitive Trello is because it doesn't take a lot of time to figure out how to make it work for you."
  • "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."

What is our primary use case?

I am just a solopreneur who uses it as an end-user. I am using it to organize my social media.

How has it helped my organization?

I am currently using it to organize my social media so that I can see all of my posts and know what I've posted when, and it makes that super easy.

What is most valuable?

I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.

What needs improvement?

There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.

If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.

For how long have I used the solution?

I've been using it probably for six months.

What's my experience with pricing, setup cost, and licensing?

I am tinkering with the free version.

What other advice do I have?

I would rate Trello an eight out of 10. I am overall pretty happy with it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1476528 - PeerSpot reviewer
Product Owner - Structural Frame Software Group at a manufacturing company with 10,001+ employees
Real User
Jan 13, 2021
A Kanban-style application with features for task management, prioritization, and collaboration
Pros and Cons
  • "I think task management, prioritization, rankings, and collaboration features are useful."
  • "It's a really easy tool to enter data, keep track of the tasks and management, and update all of that."
  • "Pricing can be improved."
  • "Pricing can be improved. You have to pay more to unlock certain features."

What is our primary use case?

We use Trello for task management. We've used it a lot in the last year. I'm able to integrate it within Aha! and link to the Trello board. I kind of use the Aha! side more myself and it feeds into Trello. I do pull up Trello to look and make sure things are in the right spot and we review biweekly in Trello.

How has it helped my organization?

The collaboration features and keeping track of tasks in a shared environment has definitely helped improve our organization.

What is most valuable?

I think task management, prioritization, rankings, and collaboration features are useful. It's a really easy tool to enter data, keep track of the tasks and management, and update all of that. It's very straightforward.

What needs improvement?

Pricing can be improved. Maybe it would be better if they offered some extra tiers, so you don't have to go all the way up to the pro level. We're using the integrations on the other side, and I think you only get some of the things if you're not subscribed at a higher level. You only get a certain amount of features. For example, they have this thing called the Butler, and unless you're at a pro-level, you can only use one Butler feature. You have to pay more to unlock certain features.

For how long have I used the solution?

I've been using Trello for a year and three months. I think the team's been working with it for probably five or six years.

What do I think about the stability of the solution?

Trello is a stable solution. I think any instability was probably a user error.

What do I think about the scalability of the solution?

I haven't had any issues scaling Trello up or down.

How was the initial setup?

I was involved in my branch and it was pretty basic and pretty easy.

What's my experience with pricing, setup cost, and licensing?

Pricing can be improved. You have to pay more to unlock certain features.

What other advice do I have?

On a scale from one to ten, I would give Trello an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Developer at a tech services company with 11-50 employees
Real User
Top 10
Oct 31, 2024
Effortless task management that's user-friendly with an intuitive interface
Pros and Cons
  • "The Trello board is very intuitive and simple to comprehend."
  • "Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint."

What is our primary use case?

I use Trello to maintain projects from a management standpoint, ensuring stakeholders have a clear visibility of team activities. The Trello board is organized into lists and cards, allowing us to track and manage in-progress items, completed items, and deliverables or milestones committed to stakeholders.

How has it helped my organization?

It helps segregate daily tasks and tickets into smaller modules, providing clear visibility and allowing for effective management of day-to-day activities. Trello is known for being intuitive and user-friendly, making it a popular choice.

What is most valuable?

The Trello board is very intuitive and simple to comprehend. It allows users to see what to-do items are, in-progress items, and enables quick item management through drag and drop. Notifications and scheduled task management features are valuable.

What needs improvement?

Trello could improve from a UI and UX standpoint and should consider adding enhanced functionality from a release management standpoint. Additional features for release management in the style of Jira would be beneficial.

For how long have I used the solution?

I used Trello for over a year as part of a client's requirement for project management.

What do I think about the stability of the solution?

Trello is quite stable. My client was happy with its performance.

What do I think about the scalability of the solution?

Trello is highly scalable, but there's always room for improvement. The existing functionalities like user interface and experience can be enhanced.

How are customer service and support?

I would rate Atlassian's technical support as nine out of ten due to time zone differences causing some delays. A faster response time would be desired.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup process for Trello was pretty simple, intuitive, and user-friendly.

What's my experience with pricing, setup cost, and licensing?

I did not evaluate Trello's pricing model since it was provided by my organization.

Which other solutions did I evaluate?

Asana, Jira, and MS Projects are other solutions in the space. Trello competes with these, especially with Jira as a market leader.

What other advice do I have?

Security features can be improved, such as implementing MFA for better safety.

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
COO - KSA at Spectrum Groupe
Real User
Top 5
Sep 21, 2024
User-friendly interface, easy to adopt, and relatively cheap
Pros and Cons
  • "The most valuable feature of Trello for us is the user-friendly interface."
  • "It is somewhat challenging to move to the automation part of Trello."

What is our primary use case?

We are using Trello to manage our sales queue with integration with Salesforce and to handle our administrative tasks.

How has it helped my organization?

We use Trello internally to manage our tasks. Specifically, we are using the Kanban board feature to move tasks from one status to another, which helps in organizing and tracking work efficiently.

What is most valuable?

The most valuable feature of Trello for us is the user-friendly interface. The graphical nature of Trello makes it easy to adopt for non-expert and non-technical people. The boards are particularly useful for moving tasks through different statuses.

What needs improvement?

It is somewhat challenging to move to the automation part of Trello. This is based on feedback from our team members who have tried to implement automation features.

For how long have I used the solution?

We have been using Trello since Atlassian acquired it.

What do I think about the stability of the solution?

Trello is pretty stable. We haven't faced any significant issues, and our clients who use it also find it stable, even with a hundred users.

What do I think about the scalability of the solution?

From our experience, Trello is good for small and medium-sized teams but not suitable for enterprise-level usage. For enterprise levels, we recommend Jira.

How are customer service and support?

The technical support from Atlassian for Trello is satisfactory.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Trello is straightforward and easy.

What about the implementation team?

Our internal team handles the integrations and configurations, and they perform well.

What's my experience with pricing, setup cost, and licensing?

The pricing for Trello is relatively cheap compared to other similar solutions.

Which other solutions did I evaluate?

We have not worked with any other similar solutions besides Trello and other Atlassian products.

What other advice do I have?

There's nothing specific I wish I had known before starting with Trello. It's an easy tool to adopt and use. I highly recommend considering its user-friendly nature for simple task management.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Henrik Aminoff - PeerSpot reviewer
Senior System Specialist at a tech vendor with 201-500 employees
Real User
Nov 15, 2023
A tool to help employees of a business to get their workflow in order
Pros and Cons
  • "The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order."
  • "Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them."

What is our primary use case?

I have hardly had the chance to use Trello since I operated as an admin who was mostly engaged with the use cases of people in my company, where it was widely used. Trello was a tool that was mostly used as an ERP system. Trello was generally used for work balancing and creating to-do lists.

What is most valuable?

The most valuable feature of Trello stems from the fact of how easy it was with it to see large visual aspects, especially when people were getting their workflow in order. Trello is an easy platform to visualize your next tasks and other things.

What needs improvement?

I am sure that my company's use cases related to Trello were taxing for the system, so it got rather slow in some areas. With too much information on a Trello board, it got very sluggish. I am sure that Trello board got sluggish mostly due to our company's use case and other bad practices. Trello wasn't a tool that offered lightning-fast speed like users wanted it to be for them.

For how long have I used the solution?

I have experience with Trello. I am an admin-level user of the product.

What do I think about the stability of the solution?

Other than the times when the tool slowed down, I don't remember witnessing any outages from Trello's end.

What do I think about the scalability of the solution?

A few hundred people were using Trello in my company.

Which solution did I use previously and why did I switch?

Trello was a tool that already existed in my current company. Trello was there even before I joined my current organization.

What other advice do I have?

Before someone plans to use Trello, I would ask them to go through all of their use cases and think hard before building any infrastructure with Trello. It is also important to have a good plan and architecture planned out before you start with Trello so that you don't end up building a house of cards at the end.

I rate the overall tool an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Stalin Mohapatra - PeerSpot reviewer
Associate Director of Strategy & Operations at HighRadius
Vendor
Jul 19, 2023
A stable solution with a good user interface that makes it easy to maintain and monitor
Pros and Cons
  • "Trello's user interface is really good, making it easy for us to maintain and monitor."
  • "Trello cannot be integrated with other tools like Jira and Google Workspace."

What is most valuable?

Trello's user interface is really good, making it easy for us to maintain and monitor.

What needs improvement?

Trello cannot be integrated with other tools like Jira and Google Workspace.

For how long have I used the solution?

I have been using Trello for a year.

What do I think about the stability of the solution?

Trello's stability is really nice. I rate Trello ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Trello a seven out of ten for scalability. More than 200 users are using Trello in our organization.

How are customer service and support?

Trello has good web and email support.

How would you rate customer service and support?

Positive

How was the initial setup?

Trello’s initial setup is really easy. I rate Trello ten out of ten for the ease of its initial setup.

What's my experience with pricing, setup cost, and licensing?

Trello has a really good price. I rate Trello a two or three out of ten for pricing.

What other advice do I have?

I am currently using the free version of Trello. My office is considering buying the solution’s premium version. Trello is deployed on-cloud in our organization.

Overall, I rate Trello a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CS/Retention Manager at Catchpoint LTD
Real User
Apr 26, 2022
Very easy to use, but should add more pages
Pros and Cons
  • "I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
  • "The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up, and it's pretty easy to use."
  • "It's really simple, which is a good thing, but it only does one thing for us."

What is our primary use case?

The previous company that I was working for was using it for appointments. In this company, we're using it to see specific actions and check their status.

What is most valuable?

The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up. It's pretty easy to use.

What needs improvement?

Having different actions and maybe multiple pages would be helpful, but I don't know if those already exist because I'm only doing one thing on Trello and I've never really gone deep into it. If there was an option for more pages on it we could actually do other things and see other actions without having to have more programs open. 

For how long have I used the solution?

I've used Trello in different companies for two or three years.

How was the initial setup?

The initial setup was very easy and very straightforward.

What about the implementation team?

It was probably implemented in-house because it's pretty easy. I assume it was in-house.

What other advice do I have?

It's very, very easy to use and very straightforward, so there are no worries, no issues, and no need to be technically advanced.

I would rate it a seven out of ten. It's really simple, which is a good thing, but it only does one thing for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1584720 - PeerSpot reviewer
IT Project Manager at a transportation company with 501-1,000 employees
Real User
Jun 10, 2021
A reliable and stable personal board for good monitoring of day to day tasks
Pros and Cons
  • "The installation was extremely straightforward."
  • "The software is very stable."
  • "As a team board it did not work well for us."

What is our primary use case?

We are using the latest version, which is free and online.

I use the solution as my personal board for daily, project and operational tasks. 

What needs improvement?

As a team board it did not work well for us. It allows non-permanent members of the company or team to manage or delete posted tasks and notifications. It was a big problem for us that every member was able to delete or edit something posted by another and we felt the need to remedy this. We encountered a situation in which a member of the board deleted every task which he was assigned, which was a lot. We found ourselves trying to refill all the boards so that our stakeholders could have complete visibility of our tasks, a matter which concerned our finances and overall schedule. 

For this reason we made use in the bank of Microsoft Planner, which we already had in place. It has a feature that prevents others from deleting or editing notifications posted by another. This is nice to have when one must deal with six picky stakeholders.

As for the user interface, I am glad that Trello does not make alterations to this. I like that the buttons and colors which appear in a consistent manner and this is one of the reasons that I remain with Trello. 

For how long have I used the solution?

I've been working with Trello for nearly five years. 

What do I think about the stability of the solution?

The software is very stable. It never crossed my mind that there was a need for support or that something was working improperly. 

How are customer service and technical support?

We have had no need for technical support. 

How was the initial setup?

The installation was extremely straightforward. 

What's my experience with pricing, setup cost, and licensing?

I use the free version of Trello. It is sufficient for my day to day use. 

Which other solutions did I evaluate?

Although I had evaluated Monday as well as another solution, I decided that Trello was the way to go, as I had been using it for quite a while. 

What other advice do I have?

Trello is cloud-based. 

For use as a personal board I rate Trello as a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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