We use UiPath to automate bill generation each month for our clients.
Sr. Software Engineer at a tech vendor with 10,001+ employees
Helps reduce costs, human errors, and our on-premises footprint
Pros and Cons
- "All the features are valuable but the data extraction is extremely helpful for automation."
- "Unstructured data cannot be directly used; it needs to be structured first."
What is our primary use case?
How has it helped my organization?
While UiPath offers an RF framework, our organization has developed a custom five-stage framework as our internal standard. To utilize this framework, we implemented specific processes to populate the queue with the necessary values. We then process the data sequentially, debugging and finalizing each operation before moving on to the next. Notably, we ensure all transaction features and exceptions are documented beforehand for comprehensive recording.
The UiPath user community is helpful when we are developing any backend operations.
Over the past two years, UiPath has helped us reduce costs by automating previously manual tasks. This has increased our clients' willingness to embrace automation for their standard manual processes. In the event of an automation issue, we can easily raise a ticket through another user interface to have it resolved.
UiPath has helped reduce our on-premises footprint.
UiPath helps speed up digital transformation in the back end.
If the developers write the code correctly, UiPath helps reduce human error by 60 percent.
What is most valuable?
All the features are valuable but the data extraction is extremely helpful for automation.
What needs improvement?
Unstructured data cannot be directly used; it needs to be structured first.
The recording session works well, but introducing dynamic control can cause glitches and loss of control. To address this, we need to manually extract elements from all test boxes and ensure the dynamic code is executed within them for proper functionality.
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Trello
February 2026
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884,976 professionals have used our research since 2012.
For how long have I used the solution?
I have been using UiPath for four years.
What do I think about the stability of the solution?
The versions of UiPath that we have used are stable.
What do I think about the scalability of the solution?
We can scale UiPath to meet our needs.
How are customer service and support?
The technical support is good.
Which solution did I use previously and why did I switch?
Our previous automation solution proved to be less effective. UiPath, on the other hand, has demonstrated a 95 percent increase in efficiency for our needs.
How was the initial setup?
Initially, the deployment may be complex, but it will become straightforward once we get the hang of it. The deployment doesn't take much time.
What was our ROI?
Our positive return on investment with UiPath has led us to consolidate all our automation efforts on their platform.
What's my experience with pricing, setup cost, and licensing?
UiPath is cost-efficient.
What other advice do I have?
I would rate UiPath ten out of ten.
Our clients are SMBs.
Maintenance is only required when there are changes or updates made.
I recommend UiPath because it is user-friendly and widely preferred.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Product at a computer software company with 201-500 employees
A customizable and powerful solution that helps to organize work
Pros and Cons
- "Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive."
- "Trello has become complex over the years."
What is most valuable?
Trello's most valuable feature is its visuals. You can customize your board with covers and pictures. There are no restrictions in workflow columns as in Jira. It is a powerful solution to organize work. Jira is process-oriented and restrictive.
What needs improvement?
Trello has become complex over the years.
For how long have I used the solution?
I have been working with the product for five to six years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
I rate Trello's scalability a six out of ten. My company has 100 users.
How are customer service and support?
The tool's response is not on time. It is the last resort after the forums and documentation. At times, their reply is something that we already know.
How was the initial setup?
The tool's deployment is simple.
What other advice do I have?
I rate Trello an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
Trello
February 2026
Learn what your peers think about Trello. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
884,976 professionals have used our research since 2012.
Project manager at Hino Motors Sales Indonesia
A tool useful for project management that helps create dashboards and workspaces
Pros and Cons
- "The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task."
- "The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement."
What is our primary use case?
My company uses Trello for project management to create dashboards and workspaces.
What is most valuable?
The most valuable features of the solution are that it is easy to use and flexible while offering the ease of use of drag-and-drop functionality for each task.
What needs improvement?
The dashboards and flexibility to adjust the timeline view for each task are areas with shortcomings in the solution that need improvement.
For how long have I used the solution?
I have been using Trello for three months.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten since they need to improve the flexibility to make changes to the timeline view and dashboard.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a seven or eight out of ten.
Around 600 to 700 employees in my company use Trello.
Which solution did I use previously and why did I switch?
I prefer to use Jira instead of Trello. With Trello, our company can't see the plans in the timeline view.
How was the initial setup?
The initial setup of Trello is not complex.
The solution can be deployed in five hours or a day.
What about the implementation team?
I installed the product, so it was an in-house process without any training.
What other advice do I have?
I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Infohob
It is an easy-to-use solution that has been useful for project management
Pros and Cons
- "I like the user interface's graphics and the general features and functionalities."
- "The solution could be priced cheaper."
What is our primary use case?
We have software engineers working in a distributed format, handling outsourcing projects, and we create tasks in Trello. We use Trello to manage projects, though most of our projects are not very big.
What is most valuable?
I like the user interface's graphics and the general features and functionalities. Similarly, I like the automation side of things because it provides updates and notifications. Trello is a valuable solution.
What needs improvement?
The solution could be priced cheaper.
For how long have I used the solution?
I have been using Trello for the past three years, and I'm using the latest version.
What do I think about the stability of the solution?
I rate the stability as a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. We have eight users. We will increase usage if we need to.
How was the initial setup?
The initial setup was straightforward. It took less than ten minutes to deploy the solution. The process is quite simple. It's a straightforward and user-friendly experience. Since most of our project managers and product managers were already familiar with setting up the solution, the initial setup was not a big deal for us.
What about the implementation team?
We implemented it through our in-house team.
What's my experience with pricing, setup cost, and licensing?
The pricing starts from around $6 per license for a subscription, and there might be higher subscriptions available, possibly around $12 per month. Overall, I rate the pricing an eight out of ten.
What other advice do I have?
Most of our projects on Trello are not very big, so we are reconsidering it.
When setting up Trello, you need to create an account, and after confirmation, you can start using the free version to explore the features. While the free version may have some limitations, you can easily upgrade to the paid version if you require additional features.
Everyone should get a subscription since it's a good solution. Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Infohob
Excellent interface, good price, and easy to install and set up
Pros and Cons
- "Trello is very easy to install and set up. It is also easy to use. Its interface is excellent."
- "Trello is very easy to install and set up, it is also easy to use, its interface is excellent, and it is stable and quite secure."
- "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
- "It could have a bit more customization, especially for organizations that may want to integrate it into their own systems."
What is our primary use case?
I use it for project management. It is very similar to Wrike, Jira, and other project management solutions.
How has it helped my organization?
It works very well, and it makes it easy to keep track of tasks.
It makes the work a lot easier because you can assign tasks. People working on a project can sign up and go there to look at the tasks.
What is most valuable?
Trello is very easy to install and set up. It is also easy to use. Its interface is excellent.
It is stable and quite secure.
What needs improvement?
It could have a bit more customization, especially for organizations that may want to integrate it into their own systems.
For how long have I used the solution?
I have been using this solution for over a year.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable. We have seven or eight users who use this solution.
How are customer service and support?
I have not used their support.
Which solution did I use previously and why did I switch?
I've used Wrike. I found Trello easier than Wrike.
How was the initial setup?
It was not complex. It took less than 30 minutes.
What about the implementation team?
It was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Its pricing is good. It is about $6 per license for what we use, but then there are other plans as well, such as $12 a month. I would rate it a nine out of ten in terms of pricing.
What other advice do I have?
Overall, I would rate Trello a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CS/Retention Manager at Catchpoint LTD
Very easy to use, but should add more pages
Pros and Cons
- "I can see everything on one page, like sticky notes. It's very, very easy to use and very straightforward."
- "The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up, and it's pretty easy to use."
- "It's really simple, which is a good thing, but it only does one thing for us."
- "It's really simple, which is a good thing, but it only does one thing for us."
What is our primary use case?
The previous company that I was working for was using it for appointments. In this company, we're using it to see specific actions and check their status.
What is most valuable?
The most valuable feature is the fact that I can see everything on one page, like sticky notes, and everything is set up. It's pretty easy to use.
What needs improvement?
Having different actions and maybe multiple pages would be helpful, but I don't know if those already exist because I'm only doing one thing on Trello and I've never really gone deep into it. If there was an option for more pages on it we could actually do other things and see other actions without having to have more programs open.
For how long have I used the solution?
I've used Trello in different companies for two or three years.
How was the initial setup?
The initial setup was very easy and very straightforward.
What about the implementation team?
It was probably implemented in-house because it's pretty easy. I assume it was in-house.
What other advice do I have?
It's very, very easy to use and very straightforward, so there are no worries, no issues, and no need to be technically advanced.
I would rate it a seven out of ten. It's really simple, which is a good thing, but it only does one thing for us.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Life Leader Coach at Rogers Communications
Very user-friendly, visual, and intuitive
Pros and Cons
- "I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you."
- "I like how user-friendly, visual, and intuitive Trello is because it doesn't take a lot of time to figure out how to make it work for you."
- "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
- "If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach."
What is our primary use case?
I am just a solopreneur who uses it as an end-user. I am using it to organize my social media.
How has it helped my organization?
I am currently using it to organize my social media so that I can see all of my posts and know what I've posted when, and it makes that super easy.
What is most valuable?
I like how user-friendly, visual, and intuitive it is. It doesn't take a lot of time to figure out how to make it work for you.
What needs improvement?
There should be some quick videos and little bites right there in the app to help those who are new to it to optimize what it can do. I haven't done enough digging, and it is possible that they exist.
If there are pre-done templates or suggested templates for various fields, they would be helpful for me as a coach.
For how long have I used the solution?
I've been using it probably for six months.
What's my experience with pricing, setup cost, and licensing?
I am tinkering with the free version.
What other advice do I have?
I would rate Trello an eight out of 10. I am overall pretty happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-founder at Adamo Digital
Helpful Kanban board and good alerting, but it should support online conferencing
Pros and Cons
- "Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-to tasks, assuring the team not to forget anything."
- "Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
- "Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline."
What is our primary use case?
My company is hiring an outsourced copywriter team for some content purpose. For the first time, we connect by email for exchanging writing documents. Unfortunately, performing tasks by email came up with a poor result that we could not control the progress when several team members participating.
Hence, we need communication software to control the process and results. File storage and process tracking are two key targets. Normal instant text messaging software like Skype or Messenger is not suitable in this case. We have come up with Kanban software, and Trello is one of the top selections.
How has it helped my organization?
It separates messaging and files storage, which allows us to handily keep up with updates. Accordingly, we can separate several projects and track the progress with the Kanban table.
In this case, we define tasks by preparing, in progress, and completed to divide results. The completed tasks would be paid from us, while in-progress tasks could be requested to change. Accordingly, I can see the progression of projects with several statuses. Additionally, I can also compare and track the quality of writing documents.
What is most valuable?
Since we use several tools, sometimes, we cannot signup daily to check progress. That’s why we appreciate the notification scheme from Trello. Trello will message me the updates. It allows me not to sign up for Trello daily without missing any progress from copywriters.
Another feature that impressed me is the clear Kanban board, as it provides a clear view of to-do tasks, reminding the team not to forget anything. Whenever I see the board, I can rapidly understand the overview of what tasks were done and what should be done. Additionally, colleagues could remind me when I miss any progress.
What needs improvement?
- Video call and messaging for the online conference: 2020 was the time for remote working and online conferencing while social distancing deterred people from going out. I think, as an online collaboration tool, Trello should include an online meeting feature as it would allow members to meet, discuss, and share ideas.
- Analytics: Trello could add an analytic tool that allows me to see the performance of each team member, answering questions like whether they meet the deadline or miss the deadline. Besides, I want to know the time spent on each project and the potential issues that occurred.
For how long have I used the solution?
I have been using Trello for team management and team collaboration for two years time.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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