Trend Vision One Endpoint Security Reviews

My company is working with multiple Trend Micro solutions, including its MDM solution, but I think they have removed that one. We are using One Endpoint Security for endpoint defense. Most companies need security installed on the server and agents on all organization's devices that can be managed from the same command console, so you can apply consistent policies to everyone. Trend Micro also offers an XDR solution called Vision One. 

Before implementing One Endpoint Security, we didn't have another security product, so we can't check to see if there has been an improvement from one over the other. You can save time with Apex One. For example, you can typically save about two hours of investigation time. You can save more time if you identify the problem device earlier and block it.  Also, the action is immediate. You don't need to check, read, and understand what happens, and then perform an action. All you do is take the action. 

The XDR is helpful because it requires less work to manage the endpoints. All the alerts are inside the window, and you can apply the different tools from the same console. You can find all the information and hold it in the sandbox for 30 days in case you need to check something. You can also make a bigger sandbox with more logs, but you don't need all that normally.

I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis. 

One Endpoint Security protects against unknown and novel threats. There are different processes you can set to monitor a vector and see if something is strange, like if a process has been modified or a new tenant has been created. If so, you can block them. I have already set rules that block when you install this for the time. You can manage them on the tab. Once all the rules are set, I can sleep well knowing that anything suspicious will be blocked. The next day, I can check the logs for any device or user account and see what happened.

There isn't a single application firewall that can filter all the malware. We have different applications and build multiple layers around the business. One of these is the antivirus, but we also have something on the DNS level to control access to the DNS.

You can detect ransomware with machine learning. There are multiple options for that. The threat database compiles all the knowledge of the attack methods and they are synchronized among the different companies. Information is coming from different regions, like Europe and the United States, or other systems.

Having a single console for threat hunting and investigation is the best thing about One Endpoint Security. If you buy the complete package, you also get Vision One, and you can manage both from the same console. Before we deployed Vision One, we had different windows and consoles. Trend Micro is like eight consoles in one. It's great. 

You can integrate One Endpoint Security with some products. In our case, we have only integrated it with Microsoft 365 products, so we can scan data or filter messages that are coming from outside. 

I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen." 

I rate One Endpoint Security eight out of 10 for stability. 

One Endpoint Security is highly scalable. We're covering more than a thousand endpoints. 

I rate Trend Micro support eight out of 10. The quality varies depending on the technician.  All of them are qualified, but some have more qualifications than others. However, I'm happy with the support overall. 

Positive

I previously worked with Kaspersky and McAfee, but we are new to the XDR. It's a relatively new service and there are only a few competing products. For example, Check Point also has this option.

I don't think that there is a significant difference between One Endpoint Security and other solutions, but I think this is an expert solution. I have not tried all of them, so I can't say definitively if they are better or worse. However, one difference is that an agent uses up processing power and computer memory. Kaspersky uses a lot of memory, whereas Micro Focus doesn't seem to cause the computer's performance to slow down. Maybe if you perform a huge scan, you'll notice it's working slower, but usually, it isn't too much.

One Endpoint Security was already deployed when I joined the company, but it's straightforward. You can do it alone, but I always prefer to have someone from the support team available to address any issues I might have. 

I find the price of One Endpoint Security to be reasonable. The pricing varies from company to company. Your business will have a different price than what we have because the product's price depends on the number of users. 

The product will likely cost more in the future because they are adding more features and will probably offer various modules, such as DLP. We will renew our license in 2025, so we will see if the price goes up. 

I rate Trend Micro One Endpoint Security eight out of 10. I only have good things to say about this product.  This solution is constantly improving and could easily become a big name. If you want a better price, you can always check out the other products on the market. More and more products can do the same thing as One Endpoint Security. One Endpoint Security will work as expected. It matters how you deploy the service. If you install it on-premises or in the cloud, they will give you a different price. 

Using One Endpoint Security isn't easy at first. It's like learning to drive a car. You won't be able to do it the first time. You will need the time to learn about this product and use it in different situations to practice.

We use Trend Micro Apex One as our primary antivirus solution.

When we use Trend Micro, we can get pop-up messages about who is connecting additional USB hard drives or disks, and about cracked software that may be malware. We can also identify these issues from the client and from the central configuration manager. We can then push patches and behavioral monitoring to protect our custom clients.

With ransomware, malware, and other threats, behavioral monitoring can be a particular benefit because it can catch and quarantine ransomware or malware that is repeatedly using the same methods, even if the malware is new or unknown.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats, which is important for our clients, especially those who click on infected web content.

Apex One can detect most ransomware variants with real-time machine learning, which helps to detect threats before they spread.

We leveraged the practice sessions and Trend Micro's support to learn how to use Apex One which made it easy.

Administering Apex One is straightforward. We have a helpline available for the software, and the administrator user-level guide is accessible online.

Apex One has helped our organization improve its endpoint detection.

It has reduced the number of viruses and malware by more than 95 percent.

Apex One has reduced our administrative overhead by one hour per day because we can perform all administrative tasks from a single console.

Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware.

The Apex One endpoint sensor has room for improvement.

I have been using Trend Micro Apex One for three years.

Trend Micro Apex One is stable.

We are managing 2,800 PCs and servers without any issues. With our current setup, Apex One can handle up to 5,000 PCs.

The technical support team is available 24/7 and they are located in Dubai and India.

Positive

Our previous three antivirus solutions were Trend Micro 7, 8, and XP before we upgraded to Apex One.

Our organization is responsible for the deployment of Apex One to all of our client's endpoints. The deployment is straightforward. The deployment took around five days. 

To deploy Apex One, we must first install it on the server. Then, open the firewall ports for all freelance clients. Next, check the availability of the client-server communication port. In the directory, place the login script and the existing agent. The client will then be automatically pushed to the Apex One Control Manager. The agent will be notified that there is new software available that needs to be migrated. The upgrade will take place, and the client will need to be restarted for the agent to be installed. The same process applies to roaming clients.

Eighteen people were involved in the deployment because there were 16 sites, including airports, landports, and seaports.

Trend Micro Apex One is affordable. The licensing fee and support are bundled together.

I would rate Trend Micro Apex One eight out of ten.

Apex One is deployed across multiple locations, connecting endpoint servers, PCs, and laptops to the LAN network through fiber channels of the Ministry of Communication, landlines, and private networks to our centralized data center.

We use two people for maintenance to ensure that updates are automatically pushed through to the servers.

Endgame and SentinelOne provide more protection than Apex One.

We primarily use the solution for endpoint protection. We have only used the solution for six months, however, it has already improved the security posture of our organization. 

The solution is good for monitoring endpoints and providing or removing access.

The automatic source updates are quite useful. The agent is installed on the machine and can provide updates to the clients. 

It's an extremely convenient product.

It's great for defending endpoints against threats like malware, ransomware, and malicious scripts. The product provides good protection overall. It helps protect our endpoints against even unknown or stealthy threats. It adapts well against various threats.

Apex One detects ransomware with runtime machine-learning capabilities. This is very important for us. It's protected us well against ransomware.

The product provides a single console for cross-layer detection, threat hunting, and investigation. Having a single layer of control makes things easy. It provides complete end-to-end visibility to the entire IT security environment.

Using it makes the management of threat detection smoother. It's reduced our response times by 60% to 70%.

It has provided us with virtual patching to protect us against vulnerabilities even before a patch is available for the source of the issue. This is very useful. It's a pretty significant aspect of the product.

We've seen a reduction in viruses since moving to ApexOne. We've seen a 50% to 60% reduction in events. 

Using the product as a service on the cloud has helped reduce employee workloads. It's also reduced administrative overhead. 

We'd like to have access to more learning materials to help us understand the solution better. It would be great if the company offered some core courses. 

It would be better if it was easier to administer Apex One. Right now, it is moderate. 

I've been using the solution for the last six months. 

The solution is stable and has met our needs. 

We can increase capacity based on our needs. It is a scalable product.

I haven't had any issues with technical support. 

Neutral

We have used Symantec, among other solutions, in the past. We read about this product and found it was better at endpoint protection. 

The initial setup process was not easy or difficult. It was moderate. You do need to have some knowledge of the solution in order to deploy it effectively.

I don't have any insights in terms of pricing.

We did not evaluate other options before choosing this solution. 

I'm a customer and end-user.

We do not use the solution to integrate with other security products. We don't use any other products.

We have tried to use Trend Micro's managed XDR services in conjunction with Apex One, however, we weren't able to install an agent, so we're looking into it.

I'd rate the solution eight out of ten. I'd recommend it as a security solution.

We use the solution for endpoint protection. 

Prior to this solution, we used Symantec, and we managed everything locally. When we were researching this product, we liked that it was managed based on region. We had good results following incidents and observed detection capabilities. 

The pricing is very good.

The solution offers quick and timely updates. We also like that the solution is managed by the region. We're in the Asia Pacific. The management is simple and our support does not need to worry as much. 

We have also been able to free up time. We can allocate that time to other tasks. We began to realize the benefits of the solution within six months of implementation. 

At the moment, we have no issues with the product. However, we do not have much control as we have to work with regional policies and regional support. I'm not sure if this is an HP item or a Trend Micro program issue. Nevertheless, product-wise, we have no concerns. 

Trend Micro has mentioned the potential for EDR functionality. We are excited about that. It will be good not to have a separate license for ADA. 

I've been working with the solution for four years.

The solution is stable. 

The solution scales well. 

We don't have any interaction with Trend Micro's technical support. We do have local support, however, our interactions with them are very minimal. We might ask questions about bugs we've found, but that's it. They respond quickly.

Positive

We also use Cisco. 

In the past, we used Symantec, but we no longer use it. Once we evaluated Trend Micro, we decided to switch. 

The initial setup is very straightforward. There were no complexities. It only takes one or two minutes to deploy. We have the product in multiple locations and branches.

Our support handled the product's initial setup. We didn't need any assistance. 

While I cannot put the ROI into financial terms, in terms of operations it's quite good. We have fewer incidents and the response time is quick for virus-related issues. We can resolve events faster and we might have noted a 50% ROI.

The product's price is fair. We get a regional discount. There are also regional maintenance costs that are not connected to Trend Micro directly. They are part of a service we have. 

We did not evaluate other options before choosing Trend Micro. 

We use the product's latest version. 

I'd rate the solution a nine out of ten. 

We use Trend Micro Apex One for endpoint security on our devices.

Trend Micro Apex One has been doing a good job protecting our endpoints against malware and malicious scripts. We have not had to deal with any threats.

Apex One boasts advanced protection capabilities that continuously adapt to safeguard against previously unknown and deceptive new threats. The ability to adapt to evolving threats is crucial, especially considering the surge in new variants, including zero-day attacks.

It detects ransomware using machine learning. This capability is important to defend against ransomware attacks.

The solution provides a single console for cross-layer detection for threat hunting and investigations. This is particularly helpful for gaining visibility across multiple platforms.

Apex One is integrated with our other security products.

It is easy to learn. Updating the solution is also easy.

I have experience with previous versions of Trend Micro so for me administering Apex One is easy.

Apex One has protected our organization from threats.

Apex One provides virtual patching before patches are available for the source of the issue. The virtual patching helps minimize risk until the patch is ready.

Since using Apex One, we have seen a reduction in viruses and malware by 50 percent.

We use Apex One as a service and this has helped save our staff five percent of their time.

Apex One has reduced our administrative overhead by five percent.

The antivirus is the most valuable aspect of Trend Micro Apex One.

While the single console offers partial end-to-end visibility into our IT security environment, we leverage additional solutions to achieve comprehensive coverage, so this area can be improved by Apex One.

I have been using Trend Micro Apex One for two years. 

Trend Micro Apex One is stable. We have not encountered any issues.

Trend Micro Apex One is scalable. We have not had any limitations on our environment.

We have a dedicated account manager that helps us with the support.

Positive

We previously used McAfee, but it was not protecting our endpoints as well as we liked. So, we switched to Trend Micro Apex One.

Trend Micro Apex One is priced well.

I would rate Trend Micro Apex One nine out of ten.

We have a team of six people who are responsible for the monitoring and maintenance of Trend Micro Apex One.

Trend Micro Apex One is deployed globally and we have 8,000 endpoints connected to it.

I recommend Trend Micro Apex One. It is a good solution with proper backend support.

To avoid any challenges, users need to consider hardware compatibility before implementing Trend Micro Apex One. 

We use Trend Micro to troubleshoot and monitor. We implemented it to gain more visibility into the networks we manage. Automatic network mapping helps visualize the network.

Trend Micro reduces our response time by around 40 percent. We can patch vulnerabilities and create specific rules to fix issues before an official solution is available. We've also reduced viruses and malware by about 30 percent. 

The Trend Micro security products are well-integrated with each other, creating a lot of value for the company. We need a comprehensive solution for preventing all cyberattacks and problems users cause when they don't understand the dangers of clicking on phishing websites, emails, attachments, etc. The company needs to reduce its exposure to threats. If we lose the data, we lose the company. 

Apex One provides a single console for receiving information about each machine, virus, malware, etc. The console receives telemetry from each machine that we can consolidate and view on one dashboard. We can see all the problems and vulnerabilities to make the best choices to prevent, restore, or recover. It gives us unified visibility into our entire IT environment. It's easy to administer Apex One. There are some advanced settings, but they aren't difficult to understand, and the documentation is detailed. 

OfficeScan wasn't 100 percent perfect when it was rolled out, but integration with Apex One improved its efficiency for dealing with trending attacks or ransomware. Initially, it wasn't very good, but now we can better control the environment. 

Trend Micro has advanced protection capabilities that cover unknown and advanced novel threats. It's critical because restoration could be complicated if we lose machines or information on the machine. If we lose some business information, we might run afoul of the law. Apex One can prevent all these incidents. It's an excellent solution.

Machine-learning ransomware detection is essential, as ransomware attacks can be difficult to contain. Without this agent, we wouldn't know that we lost all this information, and we might be forced to close the company and lose money.

Initially, it isn't easy to understand the console because most of the applications integrate through Visual One. When we create a new dashboard, it takes some time to adapt, but the IT staff does not have any problems.

We have used Trend Micro for seven years.

Trend Micro's support has been very helpful.

Deployment is simple. The engine was difficult to install the first time, but the latest versions are different. The package is small and doesn't affect the performance. It deploys quickly and we start receiving the telemetry on the console fast. 

Trend Micro reduces equipment costs. We don't need to buy services for an on-prem data center.

In Brazil, Trend Micro is cheaper than its big competitors like CrowdStrike and Symantec.

We evaluated several products and landed on the Trend Micro stack because it can be integrated with different solutions. They also have products covering various IT areas, such as networks, email, etc., that we can control from one place and manage from our mobile phones. The appeal of Trend Micro is that we can consolidate all our security and IT tasks into one console.

I rate Trend Micro eight out of 10. 

We use Trend Vision One Endpoint Security for securing end-user systems, desktops, and laptops. We also use it to secure the data in the user system, which we officially provide to employees. It also supports backward compatibility by providing virtual patching to operating systems like Windows 8, whose end-of-life was declared by Microsoft.

Normally, all organizations have their own domain services. Employees who log in to the local LAN network are given unique login credentials to log in to the system and access applications. Without the solution, DDoS attacks could happen in the network, and unknown traffic could be generated from the endpoints. Sometimes, the malware uses up all the resources, generates traffic, and destabilizes the server or network connectivity.

Services like Trend Vision One Endpoint Security and endpoints security identify malware or viruses infecting the systems. We can disconnect them from the network and limit unknown traffic. The official work which needs to be done gets faster. Otherwise, it slows the network and affects the other systems by overloading the services and applications.

Since we have installed the solution in the system, malware attacks get quarantined, and we get notifications on our dashboard. We get a notification on the solution's centralized dashboard, and then we take the needful action on that.

Trend Vision One Endpoint SecurityOne has advanced protection capabilities that adapt to protect against unknown and new threats.

The solution detects ransomware with run-time machine learning capabilities.

The solution's ransomware detection ability is very important to us.

The dashboard provides us with a single console for cross-layer detection, threat hunting, and investigation. It is very important to have a single console for cross-layer detection.

The solution does not provide end-to-end visibility into the entire IT security environment. It only provides visibility for the desktop part. There is a separate solution for the server part. However, the solution provides complete visibility for the end user part.

The solution integrates with other security products. As part of integrating with other security products, when a threat is detected in the network sandbox, the solution deploys rapid updates to the endpoint. We have scheduled updates. On the server, it gets automatically updated, but on the end user part, we have defined the schedule for when it should get updated.

Trend Vision One Endpoint Security is easy to learn because it's a web-based application. It gives a dashboard on the web, making it easy to identify the affected endpoint or port. So it's easy, and any technical person can use it in a simple way.

Administering it is just a one-time setup; if you have done it, you won't face any issues.

Trend Vision One Endpoint Security has reduced administrative overhead for us. Earlier, we used a different endpoint solution. So the administrative people involved with the old solution are also involved in the new solution.

We are using Trend Micro's managed XDR services in conjunction with Trend Vision One Endpoint Security, which has been quite useful for our Trend Vision One Endpoint Security deployment. It's an additional benefit to the Trend Vision Service.

Users can evaluate the product, and they can use it. We have been using it for the last six to seven years, and it's a stable solution. We haven't faced many issues. The functions we set are normal, and if the end-user faces any issue, we can easily rectify it.Trend Vision One Endpoint Security is a user-friendly solution that can be used by all organizations.

The most valuable feature of Trend Vision One Endpoint Security is the virtual patching it provides. If no patches are available for any operating system we use, the system becomes vulnerable to attacks. Trend Vision One Endpoint Security provides virtual patching services, which protect the system from any attack.

The virtual patching feature of Trend Vision One Endpoint Security is quite significant. While Microsoft has released new operating systems like Windows 10 and Windows 11, older operating systems like Windows 8 and Windows 7 are being used for specific purposes. It's not possible to immediately upgrade to a new operating system once it is released. In such a case, we can use the virtual patching feature, which helps limit any attacks on that system, and we can use it till we go for any replacement or upgrade of that machine.

The resources used by Trend Vision One Endpoint Security during scanning could be improved. Once the endpoint scanning starts, it may run up to two to three hours; and other applications slow down during that time. The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning.

I have been using Trend Vision One Endpoint Security for the last six years.

Trend Vision One Endpoint Security is a stable solution.

I rate it a nine out of ten for stability.

Trend Vision One Endpoint Security is a scalable solution.

I rate it an eight out of ten for scalability.

We previously used McAfee. McAfee had some business changes as some other company took over, and there was no future roadmap for the next releases. I was unclear if I would get any updates or if the solution would introduce new versions or releases in the coming years.

The solution's initial setup is straightforward. We have installed the solution on two virtual servers with high availability mode.

We had support from Trend Micro, and a partner was also involved in the solution's deployment. So around four people were involved during the solution's one-time installation.

All the departments use Trend Vision One Endpoint Security in our organization. We have a separate contract for the maintenance of the solution on an on-call basis. If we face any maintenance issues, we open a ticket.

We have seen a return on investment with Trend Vision One Endpoint Security. We have seen a significant reduction of around 60 to 70% in viruses and malware since we started using Trend Vision One Endpoint Security.

The subscription model is definitely on the expensive side. Earlier, we used to pay a one-time license fee and yearly support charges. However, with the subscription model, we have to pay more for the complete cost every year.

Overall, I rate Trend Trend Vision One Endpoint Security an eight out of ten.

We used it as an antivirus for endpoints. 

We implemented Apex One to have secure endpoints. I am an IT administrator, and I look into security. We chose this product because there is a SaaS-based platform through which the manageability is easy. No on-premise-specific connectivity is required for centralized management. The agents that are installed on the endpoints can communicate well with Trend Micro Cloud and get the latest updates. All the logs and other things flow seamlessly between the endpoint and Trend Micro Cloud.

We saw a plethora of benefits, specifically in terms of managed endpoints. We could see all the AV statuses in the console, and we could sort all the alerts and other things in a single console. It was easy from the management point of view and the compliance point of view. We were happy with the product.

Apex One is good for defending endpoints against threats such as malware, ransomware, and malicious scripts. It does not detect ransomware on every occasion with its runtime machine-learning capabilities, but it is pretty good.

It provides a single console for cross-layer detection, threat hunting, and investigation. These capabilities are pretty important for us. Security is one of the most important parts of any enterprise, especially in the hybrid work culture environment where everybody is not working from an office location. The workforce is mobile. People are working from home and other locations. In those scenarios, security becomes a requirement.

Apex One's single console does not provide end-to-end visibility into the entire IT security environment, but it does give visibility into the antivirus side. With security, there are multiple things such as multifactor authentication, single sign-on, access management, rule-based accesses, automated detection and response, and cloud-based security. All this is not there with Apex One. The scope of Apex One is the endpoint. It is installed on endpoints as an antivirus, and it gives a complete view of that but not the overall IT security.

Apex One is a pretty simple solution. It is pretty easy to master.

It was pretty helpful in reducing the employee workload. There was ease of management and deployment. We did not have to install it manually. It was automated onboarding. It was pretty good. It reduced our workload by 10% to 20%.

Apex One reduced viruses and malware. There was a 20% to 30% reduction.

Apex One has advanced protection capabilities that adapt to protect against unknown and stealthy new threats, but for the automated response, you need an XDR solution so that no IT admin is required to respond to any threat. Apex One does not have this capability. For this, you need a higher product or subscription from Trend Micro.

Apex One is easy to manage, but there is an administrative overhead because of the way Apex One creates a structure of the organization with OUs and other things. If you have a large number of devices in the organization, it is a bit of an administrative overhead to manage them because you have to look into each and every device and its compliance. Around 5% to 10% of devices would act as rogue, would not be compliant, or would not be connecting. They require manual intervention where you go and reinstall Apex One agent on the device.

In terms of security, Trend Micro is pretty fast and good at dealing with any outbreaks or vulnerabilities exposed in the environment. The updates and patches that come through Trend Micro are pretty good, and they are fast to respond to any malicious or vulnerable things in the environment. That is one of the best features. 

The antivirus itself is also lightweight. It does not hamper the performance. It is not resource-hungry. It does not impact the overall performance of the device. It is just there, and it is easy to use.

The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great.

I have been using Trend Micro Apex One for the last two years.

It is a stable solution. If it is given the right amount of management and administration, it is a good solution.

Its scalability is good. It is a cloud solution. It is easy to expand your capacity. You just have to buy a new set of licenses or additional licenses, and they can mount that capacity in your cloud platform.

We have multiple locations and multiple departments. In our organization, we have around 6,000 users who are scattered globally. Most of them are based in India. About 40% are in the United States of America, and 10% to 20% are in Europe.

I am satisfied with their support. I would rate them a seven out of ten. They are like any other company's support. If you are facing a specific problem that requires in-depth analysis, it can get hard to get to the right engineer. It can take time to get through to the right engineer.

Neutral

We were using McAfee before using Apex One. Pricing, functionality, and ease of management were the reasons for moving to Apex One.

We have recently migrated from Apex One to Microsoft Defender for Endpoint. Apex One is an Endpoint Detection and Response or EDR solution, whereas Microsoft Defender for Endpoint has XDR capabilities. Apart from detection, it is also helping in responding to those detections and providing automated responses to those detections. In addition, Microsoft Defender for Endpoint is bundled with our subscription. Security is a part of it, so we decided to go for Microsoft Defender for Endpoint, but Apex One was our solution for two years. During the COVID time, when we went into a hybrid work environment and people were working from home, it helped us very well during that time.

It was overall straightforward, but there were a few challenges. The reason we went for Apex One was that it is a cloud-based solution. 

It was pretty straightforward to enroll the endpoints. We integrated it with our Active Directory and all the devices were easily enrolled.

The removal of Trend Micro was challenging. When we moved away from Trend Micro, it was a bit of a challenge to remove the tool.

In terms of maintenance, it does require maintenance. From time to time, there will be new agent versions that need to be deployed. The first time also, we had to deploy the agents through SCCM. There are regular updates from Trend Micro. About 80% to 90% of devices get those updates and about 10% to 20% lag behind, so it does require regular monitoring and sometimes manual intervention to check why the updates are not happening. You might have to reinstall the agent on a device.

In a few scenarios, we did engage with Trend Micro where we had an additional or early release of the patches that can be deployed, and we did use that support.

There were two people from our organization, and there were two people from our partner who helped us with the solution.

It was as per expectations. It did the job well. We were using it for our internal IT, so there was not much return on the investment. It was covering the cost, and it was doing the job as expected.

It is cost-efficient.

I would recommend doing a proof of concept. I would recommend this product in certain scenarios. If you are just sticking to Apex One and not going for the XDR solution from Trend Micro, you are missing out on modern-day security practices. Just going for Apex One might not help your environment if you are into security and have users based in different locations. I would suggest going for an XDR solution if you are going for Trend Micro. Also, if you are using Microsoft 365 subscriptions or any higher subscription with Microsoft that includes Microsoft Defender for Endpoint, then you can go for Microsoft Defender for Endpoint. It is a good XDR solution, so you can use it instead of investing in another security solution.

Overall, I would rate Trend Micro Apex One an eight out of ten. As a product, it is pretty cool. It delivers what is promised.