Trend Vision One Endpoint Security Reviews

We primarily use the solution for our endpoint protection. It is integrated for endpoint protection. It's a good product. Some of our clients also use the solution. 

Trend Micro Apex One is good for endpoint protection. They're a Gartner leader for it, so that's why customers like it. 

Their patch management is unique compared to other endpoint protection solutions. It is a good feature. 

The nano protection and device control are great. We were monitoring predictive machine learning. All features are available in the Apex One feature.

It's scalable.

It is stable.

Technical support is helpful.

It is not user-friendly. If they improve this side and make it more user-friendly, then it'll be helpful for IT admins in terms of operating the solution. It's just a bit complex to learn and use at this point, compared to other endpoints. 

Sometimes the solution cannot support legacy PCs.

The product can be a bit heavy.

I've been dealing with the solution for one year.

The platform is good. The product offer is good and the customer experience is good. The only limitation is it's not easy to operate. That said, it is reliable.

It is scalable. That's not a problem.

Technical support isn't too bad. I've been satisfied with the level of support I can get. They are pretty responsive. Their level of knowledge is good.

Positive

I've also used Symantec, which is easier to set up. It's also lighter. However, Symantec's support is not good at all. 

The solution has a moderate level of difficulty. It's not too easy and also not overly complex. For example, compared to Symantec, Trend Micro is more complex.

I'd rate the setup process a two out of five in terms of the ease of setup. You need to have prior knowledge. 

We use the solution in-house. We also resell it and are integrators. 

We're using the latest version of the solution.

I'd rate the solution seven out of ten.

Trend Micro Apex One was an upgrade for a desktop virus scanner, web reputation, and a firewall.

It is very easy to use.

One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it.

The interface is good.

It's an excellent product for a desktop.

The only improvement I can see is that it occasionally warns us about callbacks, and there's almost no way to trace it back other than a Windows service, making it difficult to completely eliminate it, or know what program is creating the callback.

The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program. At this time, all it says is that it's a C&C callback and then traces back to a Windows Service.

We have been using Trend Micro Apex One for approximately 20 years.

We upgraded to Apex One, between four and six months ago.

Trend Micro Apex One is a stable solution.

Trend Micro Apex One is very scalable.

It's on everyone's desktop on their computers.

We don't have any plans to increase our usage.

Previously, we used the OfficeScan version.

We are currently using Carbon Black as well.

The initial setup is straightforward.

We gradually upgraded everyone from the previous version to the new version. If I add up all of the time we spent getting everything done, it probably took us a couple of weeks.

There are two of us that manage this solution as well as Carbon Black.

We completed the installation in-house.

We have never calculated the ROI. It may be difficult to calculate, but all it has to do is keep you safe once or twice and it has paid for itself.

The pricing is good.

Licensing fees are paid on a yearly basis. 

If I remember correctly, the cost is approximately four and a half thousand per year.

There are no additional fees.

I would rate Trend Micro Apex One a nine out of ten.

I use Apex One for endpoint security. 

Apex One is flexible and offers a lot of visibility on the agent.

Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself. Also, if Trend Micro could add some more tools that I can use in my daily troubleshooting in the future, I think that would be good.

I've been using Apex One for maybe five or six years. 

I haven't had any issues with Apex One so far. It hasn't given me any problems.

Support is Trend Micro's only downside. Their response time is slow. 

I think SAP's endpoint solution has more features available in its interface compared to Apex One.

Installing and configuring Apex One is simple. It took maybe an hour. 

It varies. It can be cheaper, and the other one is more expensive or the other way around. It depends on the reseller and the salespeople unless I'm buying directly from the company. 

I rate Apex One eight out of 10. I would recommend it for home-based users. My only real issue with Apex One is the response time from support. 

When Trend Micro Apex One detects malware it should take action immediately. For example, detection and deletion.

The end-user at times experiences slow performance on their work station, this should improve.

In the future, the solution should include the XDR feature.

I have been using Trend Micro Apex One for approximately one month.

I have opened three tickets with the technical support and they were responsive and asked me to send them my logs.

I was previously using Trend Micro Worry-Free Business and I switched because Trend Micro Apex One has more features.

The price of the solution is reasonable.

I rate Trend Micro Apex One a seven out of ten.

Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management.

All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution.

I have been using Trend Micro Apex One for approximately three years.

The solution is stable with high performance.

Trend Micro Apex One is scalable.

We have approximately eight customers using this solution. 

There are is a total of between 100 and 200 users using the solution.

Trend Micro has an edge over other solutions in technical support because they have local support.

The installation is very easy and quick, it takes approximately five to six hours to complete.

We have one technician that deals with the implementation and maintenance of the solution. However, if you are going to implement the solution in an enterprise-level company then you will need a team of two to three.

I have evaluated other solutions, such as Kaspersky.

I rate Trend Micro Apex One a nine out of ten.

We use Trend Micro Apex One for protection against network threats.

The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere.

Trend Micro Apex One could improve by having better integration in the future.

I have used Trend Micro Apex One for approximately two months.

The solution is stable.

In my experience, Trend Micro Apex One has been scalable.

We have approximately 5,000 users using this solution.

It was quite easy for us to migrate to Trend Micro Apex One cloud.

We used a three-member outsourced team that did the implementation and maintenance of the solution for approximately one month.

We are using an annual license for this solution.

I would recommend this solution to others.

I rate Trend Micro Apex One a seven out of ten.

We have 1,000 machines or endpoints that we need to protect. We use Apex One to protect them.

Trend Micro Apex One has good features and is lightweight.

It has good performance.

When I compare it with other solutions, it's good. There are no other features that I haven't been able to find.

There are some things that could make Trend Micro Apex One better. 

They could improve the integration with Active Directory. 

As Apex One has its own structure it is very difficult to click on files. Once integrated, it can import the OE structure of the Active Directory. It will make it very easy to click on files and get back to control.

We also use the device control, which is host named. I have to either lock or allow a hostname. By default, it is locked. For example, USB access and drive access will be blocked in the organization. If you need to allow some endpoints, we have to allow that particular hostname. Now anybody can log in to that host and use that USB access, but it should be user-based.

I would suggest that Trend Micro Web Proxy, TMWS a proxy solution that has a separate function integrate into one single agent.

Currently, you have one endpoint with one agent for the anti-malware DLP and another agent, for the proxy. If they could integrate both into a single agent. That would be great.

We have been using OfficeScan for the last six years.

Apex One was previously OfficeScan.

We are using the latest version.

Overall, the product is good. I don't have any issues with the stability of Trend Micro Apex One.

We have contacted technical support several times.

Technical support is good.

Earlier I was using McAfee and changed to Trend Micro Apex One. McAfee was also very good but Trend Micro provides more features and is more lightweight.  

We are in the process of implementing XDR.

The installation process was not much of a challenge.

Trend Micro has very aggressive pricing, but it is also very good. It is one of the reasons we chose to use Trend Micro.

If you are looking to use this solution, I would definitely recommend it, especially if you are not satisfied with the solution that you are currently using.

I would rate Trend Micro Apex One a nine out of ten.

Our primary use case is for protecting the computers from viruses.

This product is stable and scalable; it's on the cloud so it's very easy to use. 

I'd like to see extra dashboards and more analytics. 

I've been using this solution for about eight years. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is very easy, I deployed myself together with an assistant and I estimate it took us around 10 minutes per computer. We probably have around 150 users. 

We pay the license on a quarterly basis - sometimes we need to review a few details.

I rate this solution a 10 out of 10.