Trend Vision One Endpoint Security Reviews

Trend Micro Apex One was an upgrade for a desktop virus scanner, web reputation, and a firewall.

It is very easy to use.

One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it.

The interface is good.

It's an excellent product for a desktop.

The only improvement I can see is that it occasionally warns us about callbacks, and there's almost no way to trace it back other than a Windows service, making it difficult to completely eliminate it, or know what program is creating the callback.

The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program. At this time, all it says is that it's a C&C callback and then traces back to a Windows Service.

We have been using Trend Micro Apex One for approximately 20 years.

We upgraded to Apex One, between four and six months ago.

Trend Micro Apex One is a stable solution.

Trend Micro Apex One is very scalable.

It's on everyone's desktop on their computers.

We don't have any plans to increase our usage.

Previously, we used the OfficeScan version.

We are currently using Carbon Black as well.

The initial setup is straightforward.

We gradually upgraded everyone from the previous version to the new version. If I add up all of the time we spent getting everything done, it probably took us a couple of weeks.

There are two of us that manage this solution as well as Carbon Black.

We completed the installation in-house.

We have never calculated the ROI. It may be difficult to calculate, but all it has to do is keep you safe once or twice and it has paid for itself.

The pricing is good.

Licensing fees are paid on a yearly basis. 

If I remember correctly, the cost is approximately four and a half thousand per year.

There are no additional fees.

I would rate Trend Micro Apex One a nine out of ten.

I use Apex One for endpoint security. 

Apex One is flexible and offers a lot of visibility on the agent.

Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself. Also, if Trend Micro could add some more tools that I can use in my daily troubleshooting in the future, I think that would be good.

I've been using Apex One for maybe five or six years. 

I haven't had any issues with Apex One so far. It hasn't given me any problems.

Support is Trend Micro's only downside. Their response time is slow. 

I think SAP's endpoint solution has more features available in its interface compared to Apex One.

Installing and configuring Apex One is simple. It took maybe an hour. 

It varies. It can be cheaper, and the other one is more expensive or the other way around. It depends on the reseller and the salespeople unless I'm buying directly from the company. 

I rate Apex One eight out of 10. I would recommend it for home-based users. My only real issue with Apex One is the response time from support. 

We are using the Trend Micro Apex One in two scenarios. One is for endpoint security and the other is for endpoint management. We are also using the restricting USB tool, taxes, and application control.

The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues.

The main thing they need to improve is their reporting functionality and the forensics for their on-premise consult. They do not have very good reporting features or forensic functionality in the on-premise version. They need to improve that. They have a cloud version called Trend Micro XDR. It has that functionality, but they do not have that kind of thing on the on-premise solution.

The things I would like to see improved in future releases are better price and support, and the reporting functionality in the on-premise solution.

We have been using Trend Micro Apex One for a very long time. We are a long-term customer with Trend Micro - more than five years. We have the latest version of Trend Micro on-premise with EDR support.

It is stable, that is why we are a long-term customer. Right?

Trend Micro Apex One is scalable.

We have approximately 1,500 plus users using it and we require only two people to manage it. 

In terms of increasing usage, that depends on the number of employees. We are marginally increasing this year by year. It all depends on the business bracket.

Their support needs to be improved. We need to wait for a long time to get even a quick fix -  this needs to be addressed on the Trend Micro side. Their support is not as good as expected. The people are knowledgeable but they take a long time.

I cannot tell you exactly if it was straightforward or not because it was very long back that we installed it. At that time we faced some issues because we needed to identify what was missing. Those kinds of issues were there, and slowly, we sorted that out.

We implemented with a Trend Micro implementation partner.

Previously, we had the three years package. Now, we are just renewing every year.

I would recommend Apex One to other people. But it is a little bit of a pricey product. If they are able to pay this costly price, then definitely, I can recommend it.

On a scale of one to ten, I would give Trend Micro Apex One an eight.

Some of the valuable features of Trend Micro Apex One are DLP, encryption, and patch management.

All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution.

I have been using Trend Micro Apex One for approximately three years.

The solution is stable with high performance.

Trend Micro Apex One is scalable.

We have approximately eight customers using this solution. 

There are is a total of between 100 and 200 users using the solution.

Trend Micro has an edge over other solutions in technical support because they have local support.

The installation is very easy and quick, it takes approximately five to six hours to complete.

We have one technician that deals with the implementation and maintenance of the solution. However, if you are going to implement the solution in an enterprise-level company then you will need a team of two to three.

I have evaluated other solutions, such as Kaspersky.

I rate Trend Micro Apex One a nine out of ten.

We use this solution as our endpoint security solution.

We are very satisfied with Trend Micro products.

The main benefit is the threat intelligence network of Trend Micro. It is very good.

It checks all signatures to ensure they are the latest and most up-to-date with the latest vulnerabilities. 

The threat intelligence network is very good in Trend Micro.

It integrates well with different products. We are currently using three or four different versions of this endpoint. We use it in the security sector, we use Deep Security and it is working very well.

The integration needs to be improved. We are using the IDLP models and DLP models. 

When integrating we are having some issues with the customization of our DLP policies.

The DLP model needs improvement. When compared to other market DLP products it is not as strong.

We have been using Trend Micro Apex One since 2018. Prior to this, it was known as OfficeScan.

Trend Micro Apex One is quite stable.

It is a scalable product.

We are an enterprise business with approximately 1300 endpoint users.

Technical support is fine. When we raised issues or complaints they would respond and resolve the issues in a timely fashion.

Earlier, I was working with OfficeScan, which was the previous brand.

We also use Trend Micro Endpoint, and Trend Micro Deep Discovery Inspector, and Deep Security.

I have been using Trend Micro Endpoint for the last five years.

With Trend Micro Deep Security and Trend Micro Apex One, the use cases are different. One is directly designed for server security and the other is for endpoint devices, which are mostly Windows 10 and Windows 8.

We are using Deep Security for our server and Apex One for our endpoints.

The initial setup of Trend Micro Apex One is easy.

From a commercial aspect, it is a bit higher compared to other market products.

I would rate Trend Micro Apex One a nine out of ten.

We have 1,000 machines or endpoints that we need to protect. We use Apex One to protect them.

Trend Micro Apex One has good features and is lightweight.

It has good performance.

When I compare it with other solutions, it's good. There are no other features that I haven't been able to find.

There are some things that could make Trend Micro Apex One better. 

They could improve the integration with Active Directory. 

As Apex One has its own structure it is very difficult to click on files. Once integrated, it can import the OE structure of the Active Directory. It will make it very easy to click on files and get back to control.

We also use the device control, which is host named. I have to either lock or allow a hostname. By default, it is locked. For example, USB access and drive access will be blocked in the organization. If you need to allow some endpoints, we have to allow that particular hostname. Now anybody can log in to that host and use that USB access, but it should be user-based.

I would suggest that Trend Micro Web Proxy, TMWS a proxy solution that has a separate function integrate into one single agent.

Currently, you have one endpoint with one agent for the anti-malware DLP and another agent, for the proxy. If they could integrate both into a single agent. That would be great.

We have been using OfficeScan for the last six years.

Apex One was previously OfficeScan.

We are using the latest version.

Overall, the product is good. I don't have any issues with the stability of Trend Micro Apex One.

We have contacted technical support several times.

Technical support is good.

Earlier I was using McAfee and changed to Trend Micro Apex One. McAfee was also very good but Trend Micro provides more features and is more lightweight.  

We are in the process of implementing XDR.

The installation process was not much of a challenge.

Trend Micro has very aggressive pricing, but it is also very good. It is one of the reasons we chose to use Trend Micro.

If you are looking to use this solution, I would definitely recommend it, especially if you are not satisfied with the solution that you are currently using.

I would rate Trend Micro Apex One a nine out of ten.

Our primary use case is for protecting the computers from viruses.

This product is stable and scalable; it's on the cloud so it's very easy to use. 

I'd like to see extra dashboards and more analytics. 

I've been using this solution for about eight years. 

This is a stable solution. 

This is a scalable solution. 

The initial setup is very easy, I deployed myself together with an assistant and I estimate it took us around 10 minutes per computer. We probably have around 150 users. 

We pay the license on a quarterly basis - sometimes we need to review a few details.

I rate this solution a 10 out of 10. 

We use the solution for protection against ransomware, viruses, and spyware. Additionally, we have the policy for integration with the cloud.

The most favorable features have been behavior monitoring and zero-day threat protection.

The integration could improve in this solution.

I have been using the solution for approximately four years.

In the two years that we have been using the solution we have not had an issue with stability.

The solution is scalable. We have approximately 2,500 licenses.

The installation is easy and took approximately 10 minutes.

We did the implementation ourselves and we have an automatic installer for our clients.

The price of the solution was expensive in the first year we had it because we were purchasing it locally. This year we have a global discount for the license. There is an additional cost if you want maintenance support.

I would recommend this solution to others.

I rate Trend Micro Apex One a ten out of ten.